41

Related party transactions

The "key management personnel" at CaixaBank are those persons having authority and responsibility for planning, directing and controlling the activities of the Entity, directly or indirectly, including all members of the Board of Directors and Senior Management (equivalent to the Management Committee members) of CaixaBank. Given their posts, each member of key management personnel is treated as a related party.

Close relatives to 'key management personnel' are also considered related parties, understood as family members who could exercise influence, or be influenced by this person, in matters relating to the Entity, as well as the companies in which the key staff or their close relatives exercise control, joint control or significant influence, or directly or indirectly have important voting powers.

According to the Regulations of the Board of Directors, transactions between Directors and their related parties must be authorised by the Board of Directors, subject to a report by the Audit and Control Committee, except if they meet the following three conditions: i) they are governed by standard form contracts applied on an across the-board basis to a large number of clients; ii) they go through at market prices, generally set by the person supplying the goods or services; and iii) the amount of the transaction is no more than one per cent (1%) of the company's annual income. Notwithstanding the above, express authorisation by the Bank of Spain is required for the granting of loans, credits or guarantees to the "key management personnel".

The approval policy for loans to members of the Board of Directors who are employees of CaixaBank and Senior Management is governed by the provisions of the collective bargaining agreement for savings bank and financial savings institutions, as well as the internal employment regulations that implement this agreement. The breakdown of financing granted to "key management personnel and executives" is as follows:

Outstanding financing to key personnel - Directors and senior management (Thousands of euros)

2019

2018

2017

Outstanding financing

6,964

8,109

8,941

Average maturity (years)

21

21

22

Average interest rate (%)

0.34

0.29

0.38

Financing granted in the year

32

8

15

Average maturity (years)

5

0

4

Average interest rate (%)

0.65

5.78

0 (cards)

All other loan and deposit transactions or financial services arranged by CaixaBank with "key management personnel", in addition to related party transactions, were approved under normal market conditions. Moreover, none of those transactions involved a significant amount of money. Likewise, there was no evidence of impairment to the value of the financial assets or to the guarantees or contingent commitments held with "key management personnel".

The most significant balances between the CaixaBank Group and its related parties are set out below, complementing the other balances in the notes to this report. Details are also provided of the amounts recognised in the statement of profit or loss from transactions carried out.

Related party balances and operations (Millions of euros)

Significant shareholder (1)

Associates and joint ventures

Directors and senior management (2)

Other related parties (3)

Employee pension plan

2019

2018

2017

2019

2018

2017

2019

2018

2017

2019

2018

2017

2019

2018

2017

Assets

Loans and advances to credit institutions

28

Loans and advances

26

32

210

462

603

477

7

8

9

20

11

11

0

0

0

Mortgage loans

25

31

114

2

3

7

8

9

10

6

6

Other

1

1

96

462

601

474

10

5

5

Of which: valuation adjustments

(1)

(2)

(4)

Equity instruments

Debt securities

8

9

5

Total

34

32

219

490

603

482

7

8

9

20

11

11

0

0

0

Liabilities

Customer deposits

165

339

799

720

431

1,802

29

39

24

58

97

19

36

36

57

Debt securities issued

Total

165

339

799

720

431

1,802

29

39

24

58

97

19

36

36

57

Profit or loss

Interest income

1

2

4

7

2

1

Interest expense

Fee and commission income

1

205

211

192

Fee and commission expenses

(13)

Total

2

2

4

199

213

193

0

0

0

0

0

0

0

0

0

Other

Contingent liabilities

1

2

9

56

25

107

Contingent commitments

0

0

443

308

300

2

1

2

4

12

7

Assets under management (AUMs) and assets under custody (4)

14,879

14,552

17,215

1,571

1,700

1,916

224

210

275

430

458

498

Total

14,880

14,554

17,224

2,070

2,033

2,323

226

211

277

434

470

505

0

0

0

(1) “Significant shareholder” refers to any shareholder that is the parent of or has joint control of or significant influence over the Group, the latter term as defined in IAS 28, irrespective of its economic rights. Along these lines they solely refer to balances and operations made with ”la Caixa” Banking Foundation, CriteriaCaixa and its subsidiaries. At 31 December 2019, 2018 and 2017, CriteriaCaixa's stake in CaixaBank is 40%.

(2) Directors and Senior Management of CaixaBank.

(3) Family members and entities related to members of the Board of Directors and Senior Management of CaixaBank.

(4) Includes collective investment institutions, insurance contracts, pension funds and securities depositary.

The table below shows the main subsidiaries, joint ventures and associates, and their type of link.

Group entities

27,572
CaixaBank

Credit institution Spain

Business support

Business activity

90
CaixaBank Business Intelligence (100 %)

Development of digital projects

183
CaixaBank Facilities Management (100 %)

Management of works, maintenance, logistics and procurement

96
CaixaBank Digital Business (100 %)

Electronic channel management

791
CaixaBank Operational Services (100 %)

Administration back office services

354
Silk Aplicaciones (100 %)

Provision of IT services

2
Silc immobles (100 %)

Management of the data processing centres

472
CaixaBank Payments & Consumer (100 %)

Consumer finance and payment methods

27
PromoCaixa (100 %)

Product marketing

4
CaixaBank Electronic Money (90 %)

Payment entity

83
CaixaBank Equipment Finance (100 %)

Vehicle and equipment leasing

8
Telefónica Consumer Finance (50 %)

Consumer finance

107
Building Center (100 %)

Management of real estate

7
Puerto Triana (100 %)

Unique real estate rental

595
VidaCaixa (100 %)

Life insurance and pension fund management

50
BPI Vida e Pensões (100 %)

Life insurance and pension fund management

202
CaixaBank Asset Management (100 %)

Collective investment institution management

45
BPI Gestão de activos (100 %)

Management of collective investment

4
CaixaBank Asset Mangement Luxembourg (100 %)

Management of collective investment

4,840
Banco BPI (100 %)

Credit institution Portugal

27
Nuevo MicroBank (100 %)

Financing of micro-credits

-
CaixaBank Notas Minoristas (100 %)

Traded securities issuing entity

9
CaixaBank Titulización (100 %)

Securitisation fund management

36
Imagintech (100 %)

Management of the bank's young sector

Associates and joint ventures

IT Now (49 %)

Technology and IT services and projects

Comercia Global Payments (49 %)

Payment entity

Coral Homes + Servihabitat (20 %)

Real estate services

SegurCaixa Adeslas (49,9 %)

Non-life insurance

Companhia de Seguros Allianz Portugal (20 %)

Insurance

Unicre (21 %)

Payment methods

Cosec (50 %)

Credit insurance

Erste Bank (9,9 %)

Credit institution Central Europe

NB: includes the most relevant companies contributing to the Group, excluding share-based operations (dividends) and extraordinary.

XXXNumber of employees

Subsidiaries in which CaixaBank has a direct shareholding.

Subsidiaries in which CaixaBank has an indirect shareholding.

Sociedades afectadas a vinculación

CaixaBank

FBLC + CriteriaCaixa

Naturaleza de la vinculación

CaixaBank provides the FBLC Group (including CriteriaCaixa) certain financial brokerage services, under the internal Protocol of Relationships subscribed by the parties.

Sociedades afectadas a vinculación

CaixaBank

FBLC + CriteriaCaixa

Business activity

Business support

Naturaleza de la vinculación

CaixaBank, S.A. is the parent company of the tax group for the purpose corporation tax with regard to the majority of the consolidated group's subsidiaries with a tax address in Spain. The tax group includes CriteriaCaixa and the "la Caixa" Banking Foundation, in accordance with the current legislation.

Sociedades afectadas a vinculación

CaixaBank

Business activity

Business support

Naturaleza de la vinculación

CaixaBank fully or partially brokers the financual operations of the companies under its consolidated group and finances their activities. Similarly, CaixaBank holds BPI prudential issuances in its portfolio, within the framework of the management of the Group's joint liquidity.

Sociedades afectadas a vinculación

CaixaBank

Business activity

Naturaleza de la vinculación

CaixaBank receives fees for the services of its subsidiaries and associates marketed via its network in Spain.

Sociedades afectadas a vinculación

Banco BPI

BPI Vida e Pensõe

BPI Gestão de Activos

Companhia de Seguros Allianz Portugal

Unicre

Cosec

Naturaleza de la vinculación

BPI receives fees for the services marketed via its network in Portugal. Similarly it fully or partially brokers the financial operations of these companies and finances their activities.

Sociedades afectadas a vinculación

IT Now

Silk Aplicaciones

FBLC + CriteriaCaixa

Business activity

Naturaleza de la vinculación

IT Now (joint venture between the Group andIBM) provides to Silk Aplicaciones technological and IT development services. In turn, Silk Aplicaciones provides computer services to the FBLC Group (including CriteriaCaixa) and to the rest the CaixaBank Group's subsidiaries.

Sociedades afectadas a vinculación

CaixaBank Business Intelligence

CaixaBank Digital Business

CaixaBank

Naturaleza de la vinculación

CaixaBank Business Intelligence and CaixaBank Digital Business provide CaixaBank with digital project development services and digital channel management services, respectively.

Sociedades afectadas a vinculación

CaixaBank Operational Services

CaixaBank Facilities Management

FBLC + CriteriaCaixa

CaixaBank

Business activity

Business support

Naturaleza de la vinculación

CaixaBank Operational Services and CaixaBank Facilities Management provide the companies of the identified group, administrative back-office services and works management, maintenance, logistics and procurement services, respectively.

Sociedades afectadas a vinculación

VidaCaixa

CaixaBank

Naturaleza de la vinculación

CaixaBank has outsourced certain employee commitments to VidaCaixa.

Sociedades afectadas a vinculación

Silc immoble

CaixaBank

Naturaleza de la vinculación

Silc immobles maintains the real state and carries out maintenance on the data processing centres, which are leased to CaixaBank.

Sociedades afectadas a vinculación

Building Center

CaixaBank

Business activity

Business support

Naturaleza de la vinculación

BuildingCenter is the owner of real estate that is leased to subsidiaries of the Group and it receives rental income through said real estate.

similarly, Building Center provides management services on certain CaixaBank assets for which it receives a fee.

Sociedades afectadas a vinculación

Coral Homes + Servihabitat

Building Center

CaixaBank

Naturaleza de la vinculación

Servihabitat undertakes the servicing of the BuildingCenter property portfolio. Similarly, Servihabitat receives marketing fees for sales through its real estate channels owned by BuildingCenter and CaixaBank.

Transactions between Group companies form part of the normal course of business and are carried out at arm's length.

The most significant operations carried out in 2019, 2018 and 2017 between group companies, in addition or complementary to those mentioned in the above notes in this report, are as follows:

CaixaBank Payments & Consumer:

On 31 January 2019, the CaixaBank Board of Directors, the sole shareholder both of CaixaBank Consumer Finance and CaixaBank Payments, unanimously agreed to conduct a corporate reorganisation with the purpose of centralising the group's activity to issue and manage cards, provide payment services and provide consumer credit.

The reorganisation entailed the merger through absorption of CaixaBank Payments (as the absorbed company) by CaixaBank Consumer (as the absorbing company), through the en bloc conveyance of the former to the benefit of the latter, which consequently acquired, through universal succession, of the rights and obligations of the Absorbed Company and the dissolution without liquidation of the Absorbed Company.

The company resulting from this merger was renamed CaixaBank Payments & Consumer E.F.C., E.P., S.A (hereinafter, 'CaixaBank Payments & Consumer'). The merger deed was recorded in the Mercantile Register of Madrid on 25 July 2019.

As a result of this merger, the following restructuring of the business scope was carried out, with no impact on the Group's balance sheet or statement of profit or loss:

  • Promo Caixa, CaixaBank Payments & Consumer entered into a purchase agreement for 100% of the share capital of Promo Caixa, owned by CaixaBank, for a total price of EUR 212 million.
  • Comercia Global Payments, CaixaBank Payments & Consumer entered into a purchase agreement for 49% of the share capital of Comercia Global Payments, owned by CaixaBank, for a total price of EUR 585 million.

The operation, signed in December 2017, to dispose of the Banco BPI merchant processing business (point of sale) to Comercia Global Payments was closed in August 2018, registering a profit of EUR 58 million under "Gains/(losses) on derecognition of non-financial assets, net" of the accompanying consolidated income statement.

On 23 November 2017, CaixaBank Asset Management signed an agreement to acquire from Banco BPI all the share capital of the companies BPI Gestão de Activos, Sociedade Gestora de Fundos de Investimento, and BPI Global Investment Fund Management Company for EUR 75 million and EUR 8 million, respectively.

On 23 November 2017, VidaCaixa signed an agreement to acquire from Banco BPI all the share capital of BPI Vida e Pensões, Companhia de Seguros, for a price of EUR 135 million.

The most relevant operations of 2019, 2018 and 2017 with the significant shareholder, in addition to those mentioned in the previous notes of this report, are as follows:

  • On 31 December 2019, 2018 and 2017, CriteriaCaixa holds derivatives with CaixaBank to cover the interest rates of bilateral banking loans, for a nominal value of EUR 846, 1,100 and 1,100 million, respectively. The fair value of this derivative at 31 December 2019, 2018 and 2017 was EUR 10, 13 and 11 million, respectively.

  • The sale to the “la Caixa” Banking Foundation of two residential plots and one equipment plot owned by CaixaBank was formalised on 7 October 2019. The sale price was EUR 12.1 million, with the sale generating a profit of EUR 5.8 million.

Description of the relations with CriteriaCaixa and the 'la Caixa' Banking Foundation

The 'la Caixa' Banking Foundation, CriteriaCaixa and CaixaBank have an Internal Protocol on Relations available on the CaixaBank website, last updated in 2018, which governs the mechanisms and criteria of relations between CaixaBank and the 'la Caixa' Banking Foundation and CriteriaCaixa, particularly in the following areas: i) management of related operations, establishing mechanisms to avoid conflicts of interest; and ii) regulation of the information flows needed to fulfil reporting obligations in terms of trading and supervision.

The last amendment to the Internal Protocol on Relations was a result of the decision of the European Central Bank's Governing Council, of 26 September 2017, to stop supervising CriteriaCaixa, as the group headed by CaixaBank is the obliged party. As a result, Criteria Caixa was no longer considered a mixed portfolio financial company, having fulfilled the conditions established by the ECB for the deconsolidation for prudential purposes of CriteriaCaixa in CaixaBank.