Giving back to society

CaixaBank is one of the key players in the Spanish economy. The bank works to champion economic activity and business productivity, contributing to the generation of employment and financial inclusion. To this end, its financial strength is key to enabling it to safeguard jobs, acquire products and services from suppliers, compensate shareholders and thus help fund the community work pursued by the ”la Caixa” Banking Foundation and its Welfare Projects.

Impact of our activity in Spain

CaixaBank contributes directly to the country’s economy through its financial activities and indirectly through the effects of its spending with suppliers, the salaries of its employees, dividends paid to its shareholders and the production activity of the businesses and self-employed professionals it finances.

The bank also believes it is duty-bound to contribute to public finances, based on a fiscal policy underpinned by principles of responsibility, prudence and transparency.

Jobs creation

The bank is an important source of job creation:

The bank is also involved in promoting the ”la Caixa” Foundation’s Incorpora programme through its branch network, promoting employment for individuals at risk of exclusion. More than 10,800 companies are involved in this programme, which generated more than 30,000 job opportunities during the year.

CaixaBank’s contribution to the Spanish economy

and indirect
contribution to Spain’s GDP
million euros
(0.65% of GDP)
Payments to suppliers
million euros
(98.5% domestic)
Tax contribution
million euros
Further information at
2017 Socio-economical Impact Report Report on the impact of the microcredits “la Caixa” Incorpora

economic and business activity

CaixaBank continues its commitment to serve the productive sector and families, and works to foster innovation and entrepreneurship.

Self-employed professionals and businesses

In 2017 there was a 16% increase in lending to companies (not including loans to large corporations), with a market share of 15% (+81 basis points vs. 2016).

CaixaBank has also continued to enhance its specialist value propositions.

By key segments, through:

With a well established customer service model

Through new transactional and funding products

Through innovative services with high added value


Of Spanish self-employed professionals
Of Spain’s SMEs
Turnover of €1 million
to €100 million)


New loans arranged


New loans arranged
years of Business Banking
Further information at
2017 Consolidated Financial Statements, management report and audit report AgroBank Chair (in Spanish) Opportunity Network


MicroBank, the largest social bank specialising in microfinance in Europe, serving segments of the population whose financial needs are not catered for sufficiently.

In 2017, MicroBank continued fostering activity aimed at the most vulnerable groups in society, offering resources to help generate opportunities and enhance their quality of life. This activity included:

Microcredits granted

granted to entrepreneurs and businesses in the year
Jobs created
through microcredits to entrepreneurs and businesses

Emprendedor XXI Prizes

The Emprendedor XXI Prizes identify, recognise and assist newly-created and innovative businesses with high potential for growth in Spain. The prizes are awarded through Caixa Capital Risc, in conjunction with ENISA, Spain’s national innovation body.

It has invested €4.28 million as part of Spain’s Entrepreneur’s Day since its creation in 2007, building a community of 289 winners through Spain’s nationwide Entrepreneur’s Day.

The competition was held for the 11th time in September 2017, with 701 participants. The winners will be announced in March 2018.

87% of the companies awarded EmprendedorXXI prizes remain active, and most have a strong international presence
Further information at
Microbank Informe Anual de MicroBank EmprendedorXXI (in Spanish)