INTRODUCTION TO THE REPORT

INTRODUCTION TO THE REPORT

CaixaBank is the leading retail bank in Spain and one of the key agents in the country’s economy. In addition to this leadership position, the bank’s strong social commitment for more than a century and its desire to be recognised as a paradigm for social and responsible banking should also be taken into account.

This position and attitude entail adopting a proactive and decisive role in the sustainable development of our community. The bank therefore works to maximise its contribution to economic growth and respond to the most urgent social and environmental challenges.

CaixaBank is also firmly committed to working to achieve the United Nations Sustainable Development Goals to eradicate poverty, protect the planet, and ensure prosperity for everyone.

This report, which is CaixaBank’s second impact report, provides a summary of the key indicators that support and quantify the bank’s positive impact in the territories in which it has a presence.