_AMBITION
/01
Advancing towards a more sustainable economy
_PRIORITY
Investing in transition solutions
Driving the decarbonisation in society and business
_PROGRESS 2025
17.0%
of financial income generated by sustainable financing
93.9%
engagement has been carried out with companies with credit exposure in sectors under the NZBA.
4 sectors
aligned with the annual Net Zero objectives.
_OBJECTIVE
>€100,000 M mobilised in sustainable finance (cumulative 2025-27).
17% of financial income generated by sustainable financing1.
Engage with 90% of companies with credit exposure in sectors under the NZBA perimeter (every year).
Meet the annual Net Zero targets aligned with 2030 pathways for 5 sectors and establish action plans in case of misalignment2.
/02
Supporting the economic and social development of all people
By strengthening social and financial inclusion
Promoting employability and entrepreneurship
Providing answers to longevity
1,829,238
People with at least one inclusive solution
31%
Customers between 50 and 67 years old with long-term pension and other products
#3
Position based on results accumulated over the past 12 months NPS - BMKS Benchmark Study by Stiga
People with an inclusive solution promoted by CaixaBank (continuous monitoring indicator, no target).
>150,000 jobs created with the support of CaixaBank.
33% of customers aged between 50 and 67 with long-term and savings products.
#1
Recognition as the best bank for senior customers (2027)
Our ambition is to be leaders in sustainability
Above average in 5 ratings
≥ To rank above the average of peers included in the Eurostoxx Banks index in at least 3 of the 5 selected ratings (MSCI, S&P. Sustainalytics, Fitch and ISS).
1 Based on 2024 cut-off data and given the better quality of the available data, the target as of December 2027 has been re-estimated to 17 %.
2 The Net Zero sectors with decarbonisation commitments to 2030 are Oil & Gas, Electricity, Automotive, Iron & Steel, Thermal Coal, Commercial Real Estate (CRE), Residential Real Estate (RRE), Aviation, Naval and Agriculture. Annual targets were set for 2025 for the Oil & Gas, Electricity, Automotive, Iron & Steel and Thermal Coal sectors with operational compliance margins. All of the other sectors are aligned with the exception of the Automotive sector.