Letter from the Chairman
Tomás Muniesa Arantegui
Tomás Muniesa Arantegui
The results we achieved in 2025, the first year of the new strategic cycle, reflect our company's financial strength.
It has been a true privilege to chair CaixaBank this year, especially given the achievements made in an environment marked by international uncertainty and significant global challenges.
We are living through a highly complex time, with changes in international relations, regional conflicts, new trade rules and demographic, technological and social trends of great impact: The world economy is in constant transformation.
Despite this environment, the resilience of the Spanish economy has been significant, showing positive dynamics in the main indicators and standing out as a benchmark within the Eurozone. The Portuguese economy has also performed very positively.
In this context, financial markets have performed extraordinarily well globally. In particular, the IBEX-35 was the strongest-performing index among major advanced economies, appreciating during the year by more than 49 %, the second largest gain in its history. The Spanish index has shown remarkable resilience in the face of the uncertainties and challenges of the year's economic and financial landscape.
This strong performance has been largely driven by the banking sector, which has played a key role in this revaluation. CaixaBank, in particular, recorded extraordinary gains during the year, almost doubling its share value from €5.24 to €10.45 as at 31 December. This strong performance is supported by a positive outlook for 2026.
The recognised profit of 5,891 million euros is evidence of an excellent year and of our capacity to evolve in a demanding environment, strengthening confidence in our company and offering an attractive remuneration to our shareholders.
In April 2025, we paid out 2,028 million euros as a supplementary dividend for 2024, which is equivalent to 53.5 % of last year's consolidated net profit. The 2025 dividend plan maintained the strategy of distributing 50-60 % of consolidated net income, and back in November, an interim dividend of 1,179 million euros was paid out. On 29 January 2026, the Board of Directors resolved to propose the approval of a final dividend of 2,320 million euros to the General Meeting of Shareholders, which would bring the total amount of cash shareholder remuneration equivalent to 59.4 % of consolidated net profit in 2025.
These figures allow us to be particularly satisfied with this first year of the 2025-27 Strategic Plan. We have strengthened our leadership, succeeded in accelerating our growth ambitions and planned transformation and remained committed to generating value for our shareholders and customers. Always remaining faithful to the essence that defines us: Our commitment to people.
Thanks to everybody's efforts at CaixaBank, we have exceeded the target set, always with the priority of offering differentiated value propositions and the best quality of service, as well as advancing towards a more sustainable economy and supporting the economic and social development of all people.
Our corporate commitment remains intact, fulfilling our purpose of being close to the people for what really matters. We aim to continue supporting the economic and social development of our customers and society as a whole, not as an intention, but as a core element of our strategy.
We promote key areas for this development through specific social and financial inclusion initiatives across the country, including rural and depopulated regions and the most vulnerable groups. We encourage training, employability and entrepreneurship and respond to the challenge of increasing longevity with value propositions for elderly people.
We must also recognise that 2025 was a year in which solidarity played a role. Thanks to the dedication of the entire company and our shareholders, we were able to support the Red Cross response plan against the effects of the catastrophic flooding. A specific support plan was also deployed for the victims of the fires that affected different regions of the country.
In short, we closed a very positive year marked by significant achievements, and we look ahead to 2026 in an excellent position to continue contributing to society's progress.
Gonzalo Gortazar Rotaeche
The 2025 financial year was characterised by a favourable domestic economic environment albeit marked by declining interest rates, tightening competitive pressures, heightened international geopolitical uncertainty and the acceleration of technological transformation.
Against this backdrop, CaixaBank once again demonstrated the strength of its business model and its ability to generate sustained value, consolidating its position as a leading financial institution in the Iberian Peninsula.
Commercial activity performed strongly in both the performing loan portfolio and customer funds, which grew by 7.0 % (to €376,2 Bn) and 6.8 % (to €731,9 Bn). This translated into market share gains across the board in all key segments. Lending market share increased by 13 bps to 23.4 %, deposits by 12 bps to 24.7 % and savings insurance by 19 bps to 37.8 %. The protection business also delivered an excellent performance, with non-life and life-risk insurance premiums increasing by 13 %, reflecting the strength of a high-quality, broad and diversified product and service offering.
Net income amounted to €5,891 M, representing an increase of 1.8 % despite lower interest rates, and a return on tangible equity (RoTE) of 17,5 %. The Group's financial strength was also reflected in asset quality indicators, with an NPL ratio of 2.1 %, down 54 bps during the year, and in its capital position, with a CET1 ratio of 12.6%, providing a substantial buffer above regulatory requirements.
The strength of the balance sheet and our execution capability have been recognised by the main rating agencies, which upgraded CaixaBank's ratings across its debt instruments, thereby reinforcing market confidence in our financial profile and long-term value creation capacity.
This strong performance is underpinned by effective commercial execution and a strategy based on specialisation and close customer relationships. We continued to adapt our value proposition and customer segmentation to anticipate the needs of households and businesses, while strengthening our position in strategic areas such as wealth management, insurance and financing.
At the same time, digitalisation remains a key lever for service expansion and, in 2025, we continued to develop our hybrid service model, combining digital channels, remote relationship managers and Spain's most extensive physical branch network. This combination gives us a unique position to deliver high-quality service while maintaining operational efficiency and supporting economic development across the territory.
Sustainability remains a cross-cutting pillar of our strategy and a key driver of long-term growth. During the year, we mobilised more than €46 Bn in sustainable finance, steadily progressing towards the target of exceeding €100 Bn over the 2025–2027 period. We integrate environmental criteria into our business activity, with specific targets to reduce the carbon footprint of our portfolio, and support our customers in their transition processes. At the same time, we maintain a firm commitment to financial and social inclusion, promoting initiatives aimed at improving employability and supporting the most vulnerable groups.
2025 was an excellent year for the CaixaBank Group. Progress in the execution of our 2025–2027 Strategic Plan exceeded the targets we set at the beginning of the year. As a consequence, we revised upwards our ambition for the strategic cycle as a whole. Profitable growth, operational transformation and a positive contribution to society will remain our focus for the remaining two years.
All these achievements have only been possible thanks to the effort, professionalism and dedication of all the people who are part of the CaixaBank Group.
Their daily work is the basis on which we continue to build a strong, responsible organisation that creates value for society. I would like to express my gratitude both to them and to the customers who place their trust in CaixaBank, for their commitment and loyalty.