Based on our strengths
Leading bank in Spain and Portugal
Broad customer base and model of universal banking
Model of multichannel distribution
Knowledge of the customer: data and analytical capabilities
Strong subsidiaries operating in insurance and long-term savings management
Financial strength
Benchmarks in sustainable banking
Outstanding human team
With specialised management
Retail Banking
15.7M Personal Banking and Individual Customers
2.8M Premier Banking Customers
1.6M Business and other Customers
€20.7M
Customers
Private Banking
0.3M
Customers
Business Banking
0.3M Customers
CIB
0.03M Customers
Customers in Spain and Portugal Distribution channels available to customers in the segment
Wide range of financial and insurance products and services
Tailored to customer needs and integrating sustainable criteria
Solutions for everyday life
Payment methods
Savings and investment products
Financing
Insurance (Life, Life-risk and Non-Life)
Remote distribution channels
Branches
4,251 branches in Spain and 301 in Portugal
CaixaBankNow
12.7M1 customers using digital service channels in Spain and 1M in Portugal
Connecta
7.6M customers with remote manager in Spain and 0.8M in Portugal
Imagin
4M digital customers looking for neobank experience (Spain)
1 Individual customers who have carried out one or more login operations on Now, Imagin or other CaixaBank apps (Pay, Sign) in the last 6 months.