Notes to the
Consolidated
financial
statements
As required by current legislation governing the content of consolidated financial
statements, these notes to the consolidated financial statements complete, extend and
discuss the consolidated balance sheet, consolidated statement of profit or loss,
consolidated statement of changes in equity and the consolidated statement of cash
flows, and form an integral part of them to give a true and fair view of the equity and
financial position of the CaixaBank Group at 31 December 2025, and the results of its
operations, the changes in consolidated equity and the cash flows during the year then
ended.
/C
Contents
1. Corporate information,
basis of presentation and
other information
1.1. CORPORATE INFORMATION
CaixaBank, S.A. (hereinafter, CaixaBank –to use its
trade name– or the Bank) is a Spanish public limited
company filed with the Companies Registry of
Valencia at volume 10370, folio 1, page V-178351 and
entered on the Special Administrative Register of the
Bank of Spain under number 2100. CaixaBank’s Legal
Entity Identifier (LEI) and Tax Identification Number
(NIF) are 7CUNS5333WID6K7DGFI87 and A08663619,
respectively.
CaixaBank’s shares have been trading on the Madrid,
Barcelona, Valencia and Bilbao stock exchanges, in
their continuous markets, since 1 July 2011. The
registered office and tax address of CaixaBank is
Calle Pintor Sorolla, 2-4 in Valencia (Spain). The
contact numbers for the Shareholder Service line are
902 11 05 82 / +34 935 82 98 03, while the number for
institutional investors and analysts is +34 934 11 75 03.
The Bank’s most relevant corporate milestones
during its period of activity are as follows:
Corporate milestones
Corporate events
1979
1980
1981
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
Incorporation of Grupo de Servicios, S.A. for an indefinite period.
Notary: Eduardo Blat Gimeno –
Protocol number: 2.375
12/12/1980
Amendment of the trade name to GDS-Grupo de Servicios, S.A.
Notary: Antonio-Carmelo Agustín Torres –
Protocol number: 5.813
22/12/1983
Adjustment of the articles of association to the then in force
Public Limited Companies Act.
Notary: Ladislao Narváez Acero –
Protocol number: 1.124
01/06/1992
Merger by absorption of CaixaHolding, S.A.U., adopting this
trade name.
Notary: Tomás Giménez Duart –
Protocol number: 4.011
Investee portfolio contribution to CaixaHolding, S.A.U. by
Caixa d’Estalvis i Pensions de Barcelona.
07/2000
01/06/2000
Change of the company name to Criteria CaixaCorp, S.A.
Notary: Tomás Giménez Duart –
Protocol number: 3.511
Conclusion of the Initial Public Offering for the admission to
trading of the shares on the Spanish stock exchanges.
10/2007
02/08/2007
Reorganisation of ”la Caixa” Group: Criteria CaixaCorp, S.A. receives
the ”la Caixa” holding in MicroBank to which the assets and
liabilities comprising the Group's financial activity had previously
been transferred.
Notary: Tomás Giménez Duart –
Protocol number: 2.617
27/06/2011
The General Assembly of ”la Caixa” approves the
transformation into a banking foundation, terminating the
indirect exercise of its activity as a credit institution through
CaixaBank, S.A.
05/2014
Merger by acquisition of ”la Caixa” MicroBank by Criteria
CaixaCorp, S.A. and change of the resulting company name
to that of CaixaBank, S.A.
Notary: Tomás Giménez Duart –
Protocol number: 2.685
30/06/2011
Fulfillment of the conditions imposed by
the European Central Bank for the prudential deconsolidation
of Criteria from CaixaBank and its Group, which becomes the
parent company of the supervisory group.
09/2017
Merger by absorption of Bankia, S.A. into CaixaBank, S.A.
Notary: Alfonso Maldonado Rubio -
Protocol number: 2.929
26/03/2021
CaixaBank's corporate purpose, as set out in Article 2
of the Articles of Association, consists primarily of: (i)
the performance of all manner of activities,
transactions, acts, contracts and services inherent to
the banking business in general, including the
provision of investment and ancillary services and
the performance of insurance agency activities; (ii)
receiving funds from the public in the form of
irregular deposits or other similar formats, to be
applied on its own account to active credit and
microcredit transactions and other investments,
providing customers with services including drawing,
transfer, custody, mediation and others; and (iii) the
acquisition, holding, enjoyment and disposal of all
manner of securities and the formulation of public
offerings for the acquisition and sale of securities, as
well as all manner of holdings in any company or
enterprise.
CaixaBank, S.A. and its subsidiaries comprise
CaixaBank Group (hereinafter “CaixaBank Group” or
the “Group”).
CaixaBank S.A. is the parent company of the financial
conglomerate formed by the Group's entities that
are considered to be regulated, recognising
CaixaBank as a significant supervised entity, whereby
CaixaBank comprises, together with the credit
institutions of its Group, a significant supervised
group of which CaixaBank is the entity at the highest
level of prudential consolidation.
As a listed bank, it is subject to oversight by the
European Central Bank and the National Securities
Market Commission (CNMV); however, the Group
companies are subject to oversight by
supplementary and industry-based bodies.
Since CaixaBank is a Spanish commercial enterprise
structured as a public limited company, it is
therefore subject to the amended text of the Spanish
Capital Companies Law, enacted by Royal Legislative
Decree 1/2010 of 2 July and its implementing
provisions. In addition, since it is a listed company, it
is also governed by Law 6/2023 of 17 March on
Securities Markets and Investment Services and
implementing regulations.
CaixaBank's corporate website is
www.caixabank.com.
1.2. BASIS OF PRESENTATION
The Group’s consolidated financial statements have
been prepared by the directors in accordance with
the regulatory financial reporting framework
applicable to the Group at 31 December 2025, which
is set forth in the International Financial Reporting
Standards adopted by the European Union
(hereinafter, “IFRS-EU”). In preparing these statements,
Bank of Spain Circular 4/2017 of 27 November has
been taken into account, which constitutes the
adaptation of the IFRS-EU to Spanish credit
institutions, and subsequent amendments in force at
the end of the financial year.
The financial statements, which were prepared from
the accounting records of CaixaBank and the
Group's companies, are presented in accordance
with the regulatory financial reporting framework
applicable to them and, in particular, with the
accounting principles and rules contained therein
and, accordingly, present fairly the Group’s equity,
financial position, results and cash flows for the
financial year. The accompanying financial
statements include certain adjustments and
reclassifications required to apply the policies and
criteria used by the Group companies on a
consistent basis with those of CaixaBank.
The figures are presented in millions of euros unless
another monetary unit is stated. Certain financial
information in these notes was rounded off and,
consequently, the figures shown herein as totals may
differ slightly from the arithmetic sum of the
individual figures given before them. Similarly, in
deciding what information to disclose in this report,
its materiality was assessed in relation to the annual
financial data.
STANDARDS AND INTERPRETATIONS
ISSUED BY THE IASB THAT CAME INTO
FORCE IN 2025
At the date of authorisation for issue of these
consolidated financial statements, there are no
standards issued by the IASB and effective as of 1
January 2025 that have had a material impact on
these financial statements.
STANDARDS AND INTERPRETATIONS
ISSUED BY THE IASB BUT NOT YET IN
FORCE
The main standards and interpretations issued by
the IASB but not yet effective, either because their
effective date is subsequent to the date of the
consolidated financial statements or because they
had not yet been endorsed by the European Union,
at the date of authorisation for issue of these
consolidated financial statements are as follows:
_STANDARDS AND INTERPRETATIONS ISSUED BY THE IASB BUT NOT YET IN FORCE
Standards and interpretations
Title
Mandatory application for
annual periods beginning on or
after:
Amendments to IFRS 7 and IFRS 9
Amendments to the Classification and Measurement of
Financial Instruments
1 January 2026
IFRS 18
Presentation and Disclosure in Financial Statements
1 January 2027
IFRS 19
Subsidiaries without Public Accountability: Disclosures
1 January 2027
Amendments to IFRS 7 and IFRS 9 — Amendments to
the Classification and Measurement of Financial
Instruments.
In May 2024, the IASB issued amendments to the
classification and measurement of financial
instruments in responding to comments received in
the post-implementation review of the classification
and measurement requirements of IFRS 9 Financial
Instruments and the related requirements of IFRS 7
Financial Instruments: Disclosures.
The IASB amended requirements relating to:
| the assessment of contractual cash flow
characteristics of financial assets, including
those having characteristics linked to ESG
factors;
| disclosure requirements relating to investments
in equity instruments designated at fair value
through other comprehensive income and for
financial instruments with contingent
characteristics not directly related to the
underlying risks and costs of borrowing; and
| the settlement of financial liabilities through an
electronic payment system.
No significant impacts on the Group are expected as
a result of these amendments.
IFRS 18 — Presentation and Disclosure in Financial
Statements
On 9 April 2024, the IASB published IFRS 18 —
Presentation and Disclosures in Financial Statements,
which aims to establish requirements for the
presentation and disclosure of information in
financial statements to help ensure that they provide
relevant information that fairly represents an entity’s
assets, liabilities, equity, income and expenses. On
February 16, 2026, Commission Regulation (EU)
2026/338 was published, endorsing IFRS 18 in the
European Union.
IFRS 18 brings in three sets of new requirements to
improve companies' disclosures about their financial
performance and provide investors with a better
basis for analysing and comparing companies:
| Improved comparability of the statement of
profit and loss: introduces three defined
categories of income and expenses (operating,
investing and financing) to improve the structure
of the statement of profit or loss, and requires
the provision of new defined subtotals, including
operating profit.
| Increased transparency of performance
measures defined by Management: requires
companies to disclose explanations of
company-specific measurements related to the
statement of profit or loss, called Management-
defined performance measures.
| A more useful grouping of information in the
financial statements: Sets out more detailed
guidance on how to organise the information
and whether it should be provided in the main
financial statements or in the notes.
The Group has begun work on the implementation of
this standard with the redefinition of the statement
of profit or loss.
IFRS 19 — Subsidiaries without Public Accountability:
Disclosures
IFRS 19 enables certain eligible entities to elect to
apply the reduced disclosure requirements of IFRS 19
while continuing to apply the recognition,
measurement and presentation requirements of
other IFRS accounting standards.
The Group has no eligible entities that may fall within
the scope of this standard and therefore there will be
no significant impacts arising from this standard.
1.3. RESPONSIBILITY FOR THE
INFORMATION AND FOR THE
ESTIMATES MADE
The Group's consolidated financial statements for
2025 were authorised for issue by the Board of
Directors at a meeting held on 19 February 2026. They
have not yet been approved by the Annual General
Meeting, while it is expected that they will be
approved without any changes. The 2024 financial
statements were approved by the Annual General
Meeting of Shareholders held on 11 April 2025.
These consolidated financial statements have been
prepared on a going concern basis on the basis of
the solvency (ä see Note 4) and liquidity (ä see Note
3.4.4) of the Group.
The preparation of the consolidated financial
statements required the Board of Directors to make
certain judgements, estimates and assumptions in
order to quantify certain assets, liabilities, revenues,
expenses and obligations shown in them. These
judgments and estimates mainly refer to:
| The measurement of goodwill and intangible
assets (Notes 2.14 and 16).
| The term of the lease agreements used in the
assessment of the lease liabilities (Note 2.16).
| Fair value of assets, liabilities and contingent
liabilities in the context of the purchase price
allocation in business combinations (Note 7).
| Impairment losses on financial assets, and of the
fair value of guarantees associated thereto,
according to their classification in accounts,
which entail the need to make judgments
regarding: (i) the consideration of “significant
increase in credit risk” (SICR); (ii) the definition of
default; and (iii) the incorporation of forward-
looking information and macro-economic
uncertainties – Post Model Adjustment (ä see
Notes 2.7 and 3.4.1).
| The valuation of interests in joint ventures and
associates (Note 13).
| The methodologies and hypotheses used in the
valuation of insurance and reinsurance
contracts, including, inter alia, the determination
of contract limits, hedge units, risk adjustment for
non-financial risks, discount rates and the
investment component (Note 2.19 and Note 14).
| The classification, useful life of and impairment
losses on tangible assets and intangible assets
(Notes 15 and 16).
| Impairment losses on non-current assets and
disposal groups classified as held for sale (Note
18).
| Actuarial assumptions used to measure post-
employment liabilities and commitments (Note
20).
| The valuation of the provisions necessary to
cover labour, legal and tax contingencies (Note
20).
| The corporate income tax expense determined
at the expected tax rate at year-end and the
capitalisation of tax credits and their
recoverability, as well as the recognition of the
tax on net interest and commission income
(IMIC) and the temporary tax in force previously
(Note 22).
| The fair value of certain financial assets and
liabilities (Note 35).
These estimates were made on the basis of the best
information available at the date of authorisation for
issue of the financial statements, considering the
uncertainty at the time arising from the current
economic environment. However, it is possible that
events may occur that make it necessary for them to
be changed in future periods. According to
applicable legislation, the effects of these estimate
changes would be recognised prospectively in the
corresponding statement of profit or loss.
1.4. COMPARISON OF
INFORMATION AND CHANGES
IN SCOPE OF CONSOLIDATION
The figures for the financial year 2024 and 2023,
included in the accompanying annual accounts for
the financial year 2025, are presented for
comparison purposes only. In some cases, in order to
facilitate comparability, the comparative information
is presented in a summarised way, and the full
information is available in the 2024 and 2023
financial statements.
1.5. SEASONALITY OF
TRANSACTIONS
The most significant transactions carried out by the
Group are not significantly seasonal in nature within
any given single financial year.
1.6. OWNERSHIP INTERESTS IN
CREDIT INSTITUTIONS
At the end of the financial year, the Group did not
hold any direct ownership interest equal to or
greater than 5 % of the capital or voting rights in
credit institutions other than the ownership interests
in subsidiaries and associates detailed in
1.7. MINIMUM RESERVE RATIO
During this year, the Bank complied with the
minimum reserve ratio required by applicable
regulations.
1.8. SIGNIFICANT
TRANSACTIONS
No significant transactions occurred during the year
beyond those described in the other notes to these
financial statements.
1.9. SUBSEQUENT EVENTS
The transactions —in addition to those stated in the
rest of the notes— that have taken place between
the close and the date of authorisation for issue are
set out below.
Debt securities issued
Senior bonds
On 20 January 2026, CaixaBank issued 1,250 million
euros of senior non-preferred debt (SNP) with a yield
of 3.921 %, equivalent to midswap + 108 bps and
maturing in January 2037, with an early redemption
option by the issuer in the tenth year.
At the same time, an early buyback offer was
announced for an SNP issuance maturing in June
2026. The amount repurchased totalled 406 million
euros, leaving 844 million euros in nominal amount
outstanding.
2. Accounting policies
The Group sets out the accounting principles, policies and measurement bases applicable to the financial year
2025, in accordance with the disclosure requirements for Accounting Policies, including only those considered
material:
2.1. BASIS OF CONSOLIDATION
In addition to data relating to the parent company,
the consolidated financial statements contain
information on subsidiaries, joint ventures and
associates. The procedure for integrating the assets
and liabilities of these companies depends on the
type of control or influence exercised.
Where the Group creates or holds ownership
interests in entities to provide customers access to
investments or transfer certain risks to third parties, it
analyses whether it has control over the investee
and, therefore, whether it should or should not be
consolidated:
| With regard to securisation funds, the Group is
highly exposed to variable returns and has
decision-making power over the entity, directly
or through an agent. Information on these funds,
the financial support given to the vehicles and
the reason are disclosed in Note 24.2, and they
are treated as consolidated structured entities.
| Special purpose entities in which the Group
participates as sole promoter and which are
incorporated for the purpose of marketing
structured notes to certain customers or for the
transfer of risks are not consolidated, as control
over them is not maintained and the criteria
defined in IFRS 10 — Consolidated Financial
Statements are not met.
| At year-end, there were no agreements to
provide additional financial support to other
types of consolidated structured entities than
those described, and the Group did not have any
significant interests in or provide financial
support to unconsolidated structured entities.
Regarding non-monetary contributions to jointly
controlled entities, the IASB recognised a conflict in
standard between IAS 27, under which on the loss of
control, any investment retained is measured at fair
value and the full gain or loss on the transaction is
recognised in the statement of profit or loss, and
paragraph 48 of IAS 31 and the interpretation SIC 13,
which, for transactions under their scope restrict
gains and losses to the extent of the interest
attributable to the other equity holders of the jointly
controlled entity. The Group has elected to apply, in a
consistent manner, the provisions of IAS 27 to
transactions under the scope of these standards.
When the Group first consolidates an equity-
accounted associate it analyses any differences at
the acquisition date between i) the fair value of the
consideration transferred and ii) the net amount of
the identifiable assets acquired and liabilities
assumed measured at fair value. The amortisation of
intangible assets with a finite useful life identified as
a result of the preparation of a Purchase price
allocation (PPA) for the allocation of the purchase
price paid is charged to “Results of entities
accounted for using the equity method” in the
statement of profit or loss.
When the interest in an associate is reduced to zero,
the Group ceases to recognise further losses, unless
it has legal or constructive obligations or has made
payments on behalf of the associate. The recognition
of positive results, including amounts in other
comprehensive income (OCI), will resume only once
they offset previously unrecognised losses. Likewise,
changes in the ownership interest that do not result
in a loss of significant influence do not give rise to
additional results in the statement of profit or loss,
except for the reclassification of the accumulated
amount in OCI to reserves, where applicable.
Appendices 1, 2 and 3 to these notes to the
consolidated financial statements provide relevant
information on subsidiaries, associates and joint
ventures. The above information is based on the
most recent actual or estimated data available at
the time of preparation of these Notes. The Group
has not used the financial statements of companies
accounted for using the equity method that refer to
a different date than that of the Group's Parent.
2.2. FINANCIAL INSTRUMENTS
CLASSIFICATION OF FINANCIAL ASSETS
The criteria established by the regulatory framework for accounting for classifying financial instruments is set
out below:
Contractual cash flows
Business model
Classification of financial assets (FA)
Payments, solely principal
and interest on the amount
of principal pending at
specified dates (SPPI test)
In order to receive contractual cash flows.
FA at amortised cost.
In order to receive contractual cash flows
and sale.
FA at fair value through other comprehensive
income.
Other – No SPPI test
Derivative instruments designated as
accounting hedging instruments.
Derivatives – Hedge accounting.
They originate from or are acquired with
the aim of realising them in the short term.
FA at fair value
through profit
or loss.
FA held for trading.
They are part of a group of financial
instruments identified and managed
together, for which there is evidence of a
recent pattern of short-term profit-taking.
They are derivative instruments that do
not meet the definition of a financial
guarantee contract and have not been
designated as accounting hedging
instruments.
Others.
FA not designated for
trading compulsorily
measured at fair value
through profit or loss.
Investments in equity instruments are an exception
to the aforementioned general assessment criteria.
In general, the Group irrevocably exercises the option
in the initial recognition by including – in the portfolio
of financial assets at fair value through other
comprehensive income – investments in equity
instruments that are not classified as held for trading
and that, in the event of not exercising this option,
would be classified as financial assets compulsorily
measured at fair value through profit or loss.
With regard to the business model, holding a group
of financial assets on the balance sheet in order to
collect contractual cash flows does not imply that
the Group must hold all instruments in a given
portfolio until maturity. A group of financial
instruments may be deemed to be managed under
this business model even if there have been or are
expected to be future sales of the instruments in this
portfolio, provided that during an observation period
equivalent to the average life of the portfolio
classified at amortised cost these are infrequent or
insignificant.
In particular, the Group considers sales to be
insignificant if, during the stated observation period,
the ratio calculated as the average of the book value
of the instruments sold over the average of the book
value of the total instruments in the portfolio is less
than 5 %.
Where the above thresholds are exceeded, the
average time on the balance sheet will be assessed.
This ratio considers the proximity to maturity of sales
by measuring the proportion of time—out of the total
time to maturity—that a sold instrument or contract
has remained on the balance sheet, weighting each
sale by the net carrying amount of the sale relative
to total sales for the period. The average time-on-
balance-sheet ratio must exceed 95 % in cases
where the frequency or significance ratio is greater
than 5 %.
Aside from infrequent sales, insignificant sales or
sales of assets close to maturity, sales that have
occurred for, among others, any of the following
reasons are also considered to be compatible with
the business model of holding financial assets in
order to collect their contractual cash flows:
| Sales arising from an increase in the credit risk of
the assets or a deterioration in the issuer’s credit
quality, in order to comply with the Group’s
investment policy; or, in particular, the Group’s
expectation of carrying out frequent and
significant sales of loans (or similar financial
assets) that have experienced a deterioration in
credit risk is not inconsistent with the
classification of such loans under the business
model of holding financial assets to collect their
contractual cash flows.
| Sales to manage credit concentration risk.
| Sales for liquidity purposes in stress scenarios.
| Sales imposed by third parties.
Accordingly, sales arising from these scenarios
should not be taken into account in order to
determine the frequency or materiality of sales, and
will be excluded from the monitoring ratios.
With respect to the assessment of whether the cash
flows of an instrument are solely payments of
principal and interest, the Group makes a number of
judgements when assessing such compliance (SPPI
test), the most significant of which are listed below:
| Modified time value of money: in order to assess
whether the interest rate of a particular
transaction incorporates some consideration
other than that linked to the passage of time, the
Group considers factors such as the currency in
which the financial asset is denominated and
the term for which the interest rate is
established. In particular, the Group performs a
regular analysis for transactions that present a
difference between the holding period and the
review frequency, whereby they are compared
with another instrument that does not present
such differences within a tolerance threshold.
| Exposure to risks inconsistent with a basic
lending arrangement: an assessment is
conducted on whether the contractual features
of financial assets introduce exposure to risks or
volatility in the contractual cash flows unrelated
to a basic lending arrangement, such as
exposure to changes in equity or commodity
prices, in which case they would not be
considered to pass the SPPI test.
| Clauses that amend the schedule or amounts of
cash flows: the Group considers the existence of
contractual conditions in virtue of which the
timing or amount of the contractual flows of the
financial asset can be modified. This applies to:
(i) assets whose contractual terms allow for the
full or partial early repayment of principal; (ii)
assets whose contractual terms allow their
maturity to be extended; or (iii) assets for which
interest payments may vary as a function of a
non-financial variable specified in the contract.
In these instances, the Bank evaluates whether
the contractual cash flows that the instrument
may generate over its life due to this contractual
condition are solely payments of principal and
interest on the principal amount outstanding
and may include a reasonable additional
compensation in the event of an early
termination of the contract.
| Leverage: financial assets with leverage, i.e. those
in which the variability of the contractual flows
increases such that they do not have the
economic characteristics of interest, cannot be
considered financial assets that pass the SPPI
test (e.g. derivative instruments such as simple
option contracts).
| Subordination and loss of the right to receive
payment: the Group evaluates any contractual
clauses that may result in a loss of rights to
receive payment of principal and interest on the
principal amount outstanding.
| Currency: in analysing whether the contractual
cash flows are solely payments of principal and
interest on the principal amount outstanding, the
Group takes into consideration the currency in
which the financial asset is denominated in
order to assess the characteristics of the
contractual flows, for instance by assessing the
component corresponding to the time value of
money based on the benchmark used for setting
the financial asset's interest rate.
| Contractually linked instruments: a look-through
analysis is conducted, based on which the cash
flows arising from this type of asset are
considered to consist solely of payments of
principal and interest on the outstanding
principal if:
| the contractual terms of the tranche being
assessed for classification (without looking
through the underlying pool of financial
instruments) give rise to cash flows that are
solely payments of principal and interest on
the principal amount outstanding (e.g. the
interest rate of the tranche not linked to a
commodity index);
| the underlying pool of financial instruments
comprises one or more instruments with
contractual cash flows that are solely
payments of principal and interest on the
principal amount outstanding; and
| the exposure to the credit risk inherent in the
tranche is equal to or lower than the
exposure to the credit risk of the underlying
pool of financial instruments (for example,
the credit rating of the tranche being
assessed for classification is equal to or
higher than the credit rating that would
apply to a single tranche comprising the
underlying pool of financial instruments).
Therefore, if the rating of the tranche is equal
to or greater than that of the vehicle, this
condition will be considered to have been
met.
The underlying group of instruments referred
to in the previous section could also include
instruments that reduce the variability of the
flows of that group of instruments such that,
when they are combined with these
instruments, they generate flows that are
solely payments of principal and interest on
the principal amount outstanding (e.g. an
interest rate ceiling or floor option or a
contract that reduces the credit risk
associated with the instruments). It could
also include instruments that allow the flows
from the tranches to be aligned with the
flows from the group of underlying
instruments in order to settle exclusively the
differences in the interest rate, the currency
in which the flows are denominated
(including inflation) and the timing of cash
flows.
| Financial instruments issued in structured
transactions that form tranches with a
seniority that creates concentrations of
credit risk that involve granting credit
enhancements to a creditor (or group of
creditors) need not necessarily meet the
three requirements set out in this paragraph
in order to conclude that the contractual
flows are solely payments of principal and
interest (e.g. asset-backed securities).
| Assets without personal liability (non-recourse):
the fact that a particular financial asset does not
have any personal liability associated with it
does not necessarily mean it must be
considered a Non-SPPI financial asset. In these
situations, the Group assesses the underlying
assets or cash flows to determine whether they
consist solely of payments of principal and
interest on the principal amount outstanding,
regardless of the nature of the underlying assets
in question.
In particular, in the case of financing
transactions for projects that are repaid
exclusively with the incomes from the projects
being financed, the Group analyses whether the
cash flows that are contractually determined to
be principal and interest payments do indeed
represent the payment of principal and interest
on the principal amount outstanding.
When an entity’s ultimate right to receive cash
flows is contractually limited to the cash flows
generated by specific assets, the entity is
primarily exposed to the performance risk of
those specific assets rather than to the credit risk
of the debtor and, therefore, this type of financial
asset would not pass the SPPI test (the cash
flows are not consistent with the condition of
being solely payments of principal and interest).
| Negative compensation (symmetrical clauses):
certain instruments incorporate a contractual
clause whereby, if the principal amount
outstanding is either fully or partially repaid early,
the party that chooses to end the contract early
—whether it is the debtor or the creditor— is able
to receive fair additional compensation despite
being the party choosing to end the contract
early. This is the case, for instance, of so-called
symmetrical clauses found in certain fixed-rate
financing instruments. These clauses stipulate
that when the creditor executes the option to
make a repayment in advance, there must be
compensation for the early termination of the
contract, and this compensation will be in either
the debtor's or the creditor's favour depending
on how interest rates have fluctuated between
the initial grant date and the date on which the
contract is terminated early.
The fact that a financial instrument incorporates
this contract term, known as negative
compensation, does not necessarily mean that
the instrument in question must be considered
Non-SPPI. A financial instrument that would in any
case have met the conditions to be considered
SPPI compliant, save for the fact that it
incorporates reasonable additional
compensation for early termination of the
contract (to be received or paid by the party
that decides to terminate the contract early), will
be eligible to be measured at amortised cost or
at fair value through other comprehensive
income, as determined by the business model.
| Contingent event occurrence: A contingent
feature could give rise to contractual cash flows
that are consistent with a basic borrowing
arrangement both before and after the change
in contractual cash flows, but the nature of the
contingent event itself does not relate directly to
changes in the risks and costs of borrowing (e.g.
when the interest rate on a loan is adjusted by a
specified amount for the achievement of ESG
objectives).
In such a case, the financial asset has
contractual cash flows that are solely payments
of principal and interest on the principal
outstanding if, and only if, under all possible
scenarios, the contractual cash flows would not
be significantly different from the contractual
cash flows in a financial instrument with identical
contractual terms but without such a contingent
feature.
An entity may, in some circumstances, be able to
make that determination by making a qualitative
assessment; but, in other circumstances, a
quantitative assessment may be necessary.
When it is clear, from little or no analysis, that the
contractual cash flows are not materially
different, an entity does not need to perform a
detailed assessment.
The Group periodically performs an analysis
which consists of determining how many basis
points of bonus can be applied to the interest
rate of a loan when a contingent event occurs
(as a rule, meeting ESG objectives), so that the
difference between the cash flows before and
after the occurrence of the contingent event
does not differ by more than 5 %.
The result of this analysis is sent, among others,
to the parties involved in the formalisation and
pricing of this type of transaction so that under
no circumstances may bonuses exceeding the
established limit be granted.
In cases in which a characteristic of a financial asset
is not consistent with a basic loan agreement, i.e. if
there are characteristics of the asset that lead to
contractual cash flows other than payments of
principal and interests on the outstanding principal,
the Group will assess the significance to determine
whether such a characteristic should be taken into
consideration for the SPPI Test.
With respect to the materiality of a characteristic of
a financial asset, the assessment performed by the
Group involves estimating the impact it could have
on the contractual flows. This is determined by
considering the possible effect of the nature of the
contractual undiscounted cash flows in each
reporting period and the cumulative effect over the
life of the financial instrument. The impact of an
element is considered to be insignificant and,
therefore, not accounted for in the assessment of
the SPPI test when it results in a change in expected
cash flows of less than 5 %.
If the characteristic of an instrument could have a
significant impact on the contractual flows but that
characteristic affects the contractual flows of the
instrument solely if an event occurs that is
considered to be extremely exceptional, highly
anomalous and highly unlikely, the Group will not
take that characteristic or element into
consideration when assessing whether the
contractual cash flows from the instrument are
solely payments of principal and interest on the
principal amount outstanding.
CLASSIFICATION OF FINANCIAL LIABILITIES
Financial liabilities are classified under: “Financial
liabilities held for trading”, “Financial liabilities
designated at fair value through profit or loss” and
“Financial liabilities measured at amortised cost”,
unless they must be presented under “Liabilities
included in disposal groups classified as held for
sale” or relate to “Fair value changes of the hedged
items in portfolio hedge of interest rate risk” or
“Derivatives – Hedge accounting”, which are
presented separately.
Particularly, the portfolio “Financial liabilities at
amortised cost”: includes financial liabilities not
classified as financial liabilities held for trading or as
other financial liabilities at fair value through profit or
loss. The balances recognised in this category,
irrespective of the substances of the contractual
arrangement and maturity of such liabilities, arise
from the ordinary capture activities of credit
institutions.
INITIAL RECOGNITION AND MEASUREMENT
Upon initial recognition, all financial instruments are
recognised at fair value. For the financial instruments
that are not registered at fair value through profit or
loss, the fair value amount is adjusted, adding or
deducting transaction costs directly attributable to
the acquisition or issuance thereof. In the case of
financial instruments at fair value through profit or
loss, the directly attributable transaction costs are
immediately recognised in the statement of profit or
loss.
The transaction costs are defined as expenses
directly attributable to the acquisition or drawdown
of a financial asset, or to the issuance or assumption
of a financial liability, which would not have been
incurred if the Group had not made the transaction.
These include fees paid to intermediaries (such as
prescribers); mortgage arrangement expenses
borne by the Group and part of the personnel
expenses in the Risk Acceptance Centres. Internal
administrative expenses, or expenses derived from
previous studies and analyses, are never considered
as transaction costs.
The Group uses analytical accounting tools to
identify direct and incremental transaction costs of
asset transactions. These costs are included in
determining the effective interest rate, which is
reduced for financial assets, thus, the costs are
accrued throughout the duration of the transaction.
SUBSEQUENT MEASUREMENT OF THE
FINANCIAL ASSETS
After its initial recognition, the Group measures the
financial asset at amortised cost, at fair value with
changes recognised in other comprehensive
income, or at fair value with changes recognised in
profit or loss.
Trade receivables that do not have a significant
financing component and trade receivables and
short-term debt instruments initially measured at
transaction price or principal amount, respectively,
continue to be measured at that amount less the
estimated impairment loss, as described in Note 2.7.
With regard to the conventional purchases and sales
of fixed income and equity instruments, these are
generally recorded at the settlement date.
INCOME AND EXPENSES ON FINANCIAL ASSETS AND LIABILITIES
Income and expenses on financial instruments are recognised according to the following criteria:
Portfolio
Recognition of income and expense
Financial
assets
At
amortised
cost
Accrued interest: recorded in the statement of profit or loss using the effective interest rate
of the transaction on the gross carrying amount of the transaction (except in the case of
non-performing assets, where it is applied to the net carrying amount).
Other changes in value: income or expense when the financial instrument is derecognised
from the balance sheet, reclassified or when losses occur due to impairment or gains are
produced by its subsequent recovery.
Measured
at fair value
through
profit or loss
Changes in fair value: fair value changes are recorded directly in the statement of profit or
loss, and a differentiation is made —for non-derivative instruments— between the part
attributable to the returns earned by the instrument, which will be recorded as interest or
as dividends according to its nature, and the rest, which will be recorded as profit/(loss) of
financial transactions in the corresponding balance item.
Accrued interest: on these debt instruments, calculated using the effective interest method.
At fair value
through
other
comprehen
sive income
(*)
Interests or dividends accrued, in the statement of profit or loss. For interest, the same as
assets at amortised cost.
The differences in a change in the statement of profit or loss in the case of monetary
financial assets, and in other comprehensive income, in the case of non-monetary
financial assets.
For the case of debt instruments, impairment losses or gains due to their subsequent
recovery in the statement of profit or loss.
All other changes in value are recognised in other comprehensive income.
Financial
liabilities
At
amortised
cost
Accrued interest: recorded in the statement of profit or loss using the effective interest rate
of the transaction on the gross carrying amount of the transaction, except in the case of
Tier 1 issuances, in which the discretionary coupons are recognised in reserves.
Other changes in value: income or expense when the financial instrument is derecognised
from the balance sheet or reclassified.
Measured
at fair value
through
profit or loss
Changes in fair value: changes in the value of a financial liability designated at fair value
through profit or loss, in the case of applying in the following manner:
a. The amount of the change in the fair value of the financial liability attributable to
changes in that liability's own credit risk is recognised in other comprehensive income,
which would be transferred directly to an item in reserves if the financial liability were
derecognised; and
b. The remaining amount of the change in the fair value of the liability is recognised in
profit or loss.
Accrued interest: on these debt instruments, calculated using the effective interest method.
(*) Thus, when a debt instrument is measured at fair value through other comprehensive income, the amounts that would be recognised in the profit or loss for
the year will be the same as those that would be recognised if it were measured at amortised cost.
When a debt instrument at fair value through other comprehensive income is derecognised from the balance sheet, the profit or loss accumulated in equity is
reclassified, and recorded in the statement of profit or loss for the period. In turn, when an equity instrument at fair value through other comprehensive income is
derecognised from the balance sheet, the amount of the loss or gain recorded in other accumulated comprehensive income is not reclassified to the statement
of profit or loss, but instead to a reserve balance item.
For each of the aforementioned portfolios, the recognition would change if said instruments form part of a hedging relationship (ä see Note 2.3 ).
The effective interest rate is the rate that discounts
future cash payments or charges estimated during
the expected life of the financial asset or liability with
respect to the gross carrying amount of a financial
asset or the amortised cost of a financial liability. To
calculate the effective interest rate, the Group
estimates the expected cash flows, taking into
account all the contractual terms of the financial
instrument, but without considering expected credit
loss. The calculation includes all fee and commission
income and interest basis points, whether paid or
received by the parties to the contract, which make
up the effective interest rate, transaction costs and
any other premium or discount. In cases where the
cash flows or remaining life of a financial instrument
cannot be reliably estimated (e.g. prepayments), the
Group uses the contractual cash flows of the
financial instrument.
In the case of financial instruments with variable
remuneration and contingent upon the fulfilment of
certain future events, other than loans originated
and deposits and issues made, the accounting
criteria applied by the Group if there is a subsequent
change in the estimate of the remuneration arising
from a change in the expectation as to the fulfilment
of the future contingency is based on a recalculation
of the amortised cost of the transaction and
recording the effect of such restatement in the
statement of profit or loss.
RECLASSIFICATIONS BETWEEN FINANCIAL
INSTRUMENT PORTFOLIOS
Only in the event that the Group decides to change
its financial asset management business model
would it reclassify all affected financial assets in
accordance with the requirements of IFRS 9. This
reclassification would be carried out prospectively
as of the reclassification date. In accordance with
the IFRS 9 approach, in general, changes in the
business model occur very infrequently. Financial
liabilities cannot be reclassified between portfolios.
2.3. ACCOUNTING HEDGES
The Group uses financial derivatives as a financial
risk management tool, mainly interest rate risk in the
banking book ( ä see Note 3.4.3). When these
transactions meet certain requirements, they qualify
for hedge accounting.
When a transaction is designated as a hedge, this is
done at inception of the transaction or of the
instruments included in the hedge and a technical
note of the transaction is documented in
accordance with the regulations in force, which
includes verification of effectiveness requirements.
The documentation relating to hedging transactions
clearly identifies the instrument or instruments being
hedged and the instrument or instruments used for
hedging, as well as the nature of the risk being
hedged and how the Group assesses whether the
hedging relationship meets the requirements for
hedging effectiveness (along with its analysis of the
causes of hedging ineffectiveness and how the
hedging ratio is determined).
FAIR VALUE HEDGES
Fair value hedges hedge the exposure to changes in
fair value of financial assets and liabilities or
unrecognised firm commitments, or an identified
portion of such assets, liabilities or firm
commitments, that is attributable to a particular risk
and could affect the statement of profit or loss.
In fair value hedges, the gains or losses on the
hedging instrument or on the hedged item for the
portion attributable to the hedged risk are
recognised in an asymmetrical way according to
whether the hedged item is a debt instrument or an
equity instrument:
| Debt instruments: In fair value hedges, the gains
or losses on the hedging instrument or on the
hedged item for the portion attributable to the
hedged risk are recognised in the statement of
profit or loss, in the “Gains/(losses) from hedge
accounting, net” section. In particular, in fair
value macro-hedges, gains or losses arising on
the hedged items have their equivalent entry
under “Assets – Fair value changes of the
hedged items in portfolio hedge of interest rate
risk” or “Liabilities – Fair value changes of the
hedged items in portfolio hedge of interest rate
risk”, depending on the substance of the hedged
item, rather than in the items under which the
hedged items are recognised.
| Equity instruments: gains or losses on the
hedging instrument or on the hedged item for
the portion attributable to the hedged risk are
recognised under “Accumulated other
comprehensive income – Items that will not be
reclassified to profit or loss – Ineffectiveness of
fair value hedges of equity instruments
measured at fair value through other
comprehensive income” in the balance sheet.
When hedging derivatives no longer meet the
requirements for hedge accounting, they are
reclassified as trading derivatives. The amount of the
previously registered adjustments to the hedged
item is attributed as follows:
| Debt instruments: they are recognised in the
heading “Gains/(losses) from hedge accounting,
net” of the statement of profit or loss using the
effective interest rate method at the date hedge
accounting is discontinued.
| Equity instruments: are reclassified to reserves
under the heading “Accumulated other
comprehensive income – Items that will not be
reclassified to profit or loss – Ineffectiveness of
fair value hedges of equity instruments
measured at fair value through other
comprehensive income” in the balance sheet.
In addition, the Group carries out fair value micro-
hedges of a net position to neutralise the impact on
economic value caused by changes in interest rates
on the net position of the liabilities associated with
the commitments with policyholders (specifically the
BEL associated with each of the identified risk
groups) and the portfolios of financial assets
arranged to meet these commitments. Therefore, in
this type of hedge, the hedged item corresponds to
the changes in fair value experienced by the net
position due to the interest rate risk effect, and the
hedging instrument corresponds to a derivative
(which is normally a swap that transforms the fixed
rate of the investment portfolio into a fixed rate that
matches the payment schedule of the liabilities for
insurance commitments). This ensures that the
market value of the investments assigned to the
insurance transaction is equal to or greater than the
present value of the flows corresponding to the
obligations arising from the insurance contracts and
that the sensitivity of the present values of assets
and liabilities to changes in interest rates is
equivalent. Therefore, by applying hedge accounting,
the entry generated by the change in fair value due
to the effect of the interest rate risk of the net
position, which in this particular case is recognised
under OCI, will be recycled to the statement of profit
or loss and will therefore offset the entry generated
under ROF for the changes in fair value due to
interest rate risk experienced by the hedging
derivative.
CASH FLOW HEDGES
Cash flow hedges hedge exposure to variability in
cash flows that is attributable to a particular risk
associated with a recognised financial asset or
liability or with a highly probable forecast transaction
and could affect the statement of profit or loss.
The amount adjusted on the hedging item is
recognised in “Accumulated other comprehensive
income – Items that may be reclassified to profit or
loss – Hedging derivatives. Reserve of cash flow
hedges [effective portion]”, where they will remain
until the forecast transaction occurs, at which point it
will be recognised in “Gains/(losses) from hedge
accounting, net” of the statement of profit or loss, in
symmetry with the forecast cash flow. However, if the
transaction is not expected to be carried out, it will
be recognised immediately in the statement of profit
or loss. The hedged items are recognised in
accordance with the criteria explained in Note 2.2,
without any modification due to the fact of being
considered hedged instruments.
2.4. OFFSETTING OF FINANCIAL ASSETS AND LIABILITIES
The following is a breakdown of financial assets and liabilities that have been offset in the consolidated
balance sheet:
_OFFSETTING OF ASSETS AND LIABILITIES
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Gross
amount
(A)
Offset
amount
(B)
Net
amount
(C=A-B)
Gross
amount
(A)
Offset
amount
(B)
Net
amount
(C=A-B)
Gross
amount
(A)
Offset
amount
(B)
Net
amount
(C=A-B)
ASSETS
FA held for trading – derivatives
19,438
15,060
4,378
20,934
16,068
4,867
23,237
16,893
6,344
FA at amortised cost – Loans and
advances
401,126
10,954
390,172
381,352
14,603
366,749
367,513
11,248
356,265
Of which: Collateral
4,015
4,015
4,695
4,695
5,826
5,826
Of which: Reverse repurchase
agreement *
6,573
6,573
9,599
9,599
5,236
5,236
Of which: Tax leases
366
366
309
309
185
185
Derivatives – Hedge accounting
3,214
1,837
1,377
2,795
2,263
531
3,459
2,253
1,206
LIABILITIES
FL held for trading
21,617
18,791
2,826
23,414
19,993
3,420
22,969
20,780
2,189
FL at amortised cost
533,693
7,301
526,391
509,194
10,374
498,820
486,299
5,849
480,450
Of which: Other financial
liabilities
362
362
466
466
428
428
Of which: Repurchase
agreement
6,573
6,573
9,599
9,599
5,236
5,236
Of which: Tax leases
366
366
309
309
185
185
Derivatives – Hedge accounting
5,733
1,734
3,999
7,274
2,566
4,709
11,439
3,762
7,677
FA: Financial assets; FL: Financial liabilities
(*) Collateral swap transactions by means of repos, with separate cancellation not permitted. They are generally carried out at 12 months.
2.5. DERECOGNITION OF FINANCIAL INSTRUMENTS
All or part of a financial asset is derecognised when
the contractual rights to the cash flows from the
financial asset expire or when the entity transfers the
asset to an unrelated third party.
The accounting treatment of transfers of financial
assets depends on the extent to which the risks and
rewards associated with ownership of the
transferred assets are transferred to third parties:
| If all the risks and rewards of ownership of the
transferred asset are substantially transferred
(such as in the case of, among others:
unconditional sales, a sale with an option to
repurchase the financial asset at its fair value at
the time of repurchase, a sale of a financial asset
together with a put or call option that is deep out
of the money, or asset securitisations in which
the transferor does not retain any subordinated
loans and does not provide any type of credit
enhancement to the new owners), it is
derecognised, and any rights or obligations
retained or arising as a result of the transfer are
simultaneously recognised.
| If the risks and rewards of ownership of the
transferred financial asset are substantially
retained (such as in the case of, among others:
sale and repurchase transactions where the
repurchase price is a fixed price or the sale price
plus a lender’s return, a securities lending
agreement under which the borrower has the
obligation to return the securities or similar), it is
not derecognised and continues to be
measured by the same criteria used before the
transfer and the following are recognised:
| A financial liability equal to the consideration
received, which is subsequently measured at
amortised cost, unless it meets the
requirements to be classified under other
liabilities at fair value through profit or loss;
and
| The income generated on the transferred
(but not derecognised) financial asset and
the expenses of the new financial liability,
without offsetting.
| If substantially all the risks and rewards of
ownership of the transferred financial asset are
neither transferred nor retained (such as in the
case of, among others, a sale of a financial asset
together with a put or call option that is neither
deep-in-the-money nor deep-out-of-the-
money, securitisations in which the transferor
assumes a subordinated loan or other type of
credit enhancement for part of the transferred
asset), the following distinction is made:
| If the transferor does not retain control over
the financial asset transferred, it is
derecognised and any right or obligation
retained or arising from the transfer is
recognised; or
| If the transferor retains control over the
financial asset transferred, it continues to
recognise the asset for an amount equal to
its exposure to changes in value of the asset,
recognising a liability associated with the
financial asset transferred. The net amount
of the transferred asset and the associated
liability shall be the amortised cost of the
rights and obligations retained, if the asset is
measured at amortised cost, or at fair value
of the rights and obligations retained, if the
transferred asset is measured at fair value. 
According to the terms of the assignment contracts,
the vast majority of the credit investment portfolio
securitised by the Group does not meet the
requirements for derecognition from the balance
sheet.
Financial liabilities shall equally be derecognised
when the obligation specified in the contract is
discharged or cancelled or expires.
2.6. FINANCIAL GUARANTEES
FINANCIAL GUARANTEES GIVEN
Financial guarantees are considered to be contracts
that require the issuer to make specific payments to
reimburse the creditor for the debt incurred when a
specific debtor fails to meet its contractual payment
obligations, regardless of the form in which the
obligation is instrumented, whether it be a bond
(including those for participation in auctions and
tenders), financial and technical guarantees,
irrevocable formalised guarantee promises,
insurance contracts or credit derivatives.
Financial guarantees comprise all manner of
deposits that directly or indirectly guarantee debt
securities such as loans, credit facilities, finance
leases and deferred payment arrangements for all
types of debt.
All these transactions are recognised under the
memorandum item “Guarantees given” in the
balance sheet.
Financial guarantee and guarantee contract
portfolios, regardless of the guarantor,
instrumentation or other circumstances, are
reviewed periodically so as to determine the credit
risk to which they are exposed and, if appropriate,
estimate any provision required. In this process,
criteria similar to those established for quantifying
impairment losses on debt instruments measured at
amortised cost are applied, as discussed in Note 2.7
below, except in the case of technical guarantees, to
which the criteria contained in Note 2.17 are applied.
Provisions set aside for this type of arrangement are
recognised under “Provisions – Commitments and
guarantees given” on the liability side of the balance
sheet, and under “Provisions – Other provisions”; as
regards the latter, if the financial guarantees given
are classified as written-off transactions pending
execution by third parties. Additions to and reversals
of provisions are recognised in “Provisions or reversal
of provisions” in the statement of profit or loss.
Should it become necessary to establish provisions
for these financial guarantees, any fees that may
accrue on these transactions in future which would
be recognised in “Financial liabilities at amortised
cost – Other financial liabilities” are reclassified to
“Provisions – Commitments and guarantees given”.
FINANCIAL GUARANTEES RECEIVED
The Group has received no significant guarantees or
collateral with regard to which there is authorisation
to sell or pledge without default by the owner of the
guarantee or collateral, except for those inherent to
treasury activities (ä see Note 3.4.4).
The Group recognises as financial guarantees
received those credit insurance contracts whereby
the issuer merely reimburses the amounts relating to
the losses incurred when a specific debtor fails to
honour its payment obligation at maturity, in
accordance with the original or amended terms of a
debt instrument.
2.7. IMPAIRMENT OF FINANCIAL ASSETS
The Group applies the requirements on impairment
of debt instruments that are measured at amortised
cost and at fair value through other comprehensive
income, as well as other exposures that involve credit
risk, such as loan commitments given, financial
guarantees given and other commitments given.
The objective of the impairment requirements of the
accounting framework is to recognise expected
credit losses from transactions, assessed on a
collective or individual basis, taking into account all
available reasonable and supportable information,
including forward-looking information. In certain
cases, when certain circumstances have not been
included in the latest recalibration of the credit risk
models or these circumstances are very uncertain or
volatile, the estimation of their impact is recognised
as a Post Model Adjustment (PMA) in the provisioning
funds, which will be revised in the future based on the
new information available and its incorporation into
the credit risk models, avoiding in any case a
duplication in the quantification of these impacts.
Impairment losses on debt instruments in the period
are recognised as an expense under the heading
“Impairment or reversal of impairment losses on
financial assets not measured at fair value through
profit or loss or net profit or loss due to a change” in
the statement of profit or loss. The impairment losses
of debt instruments at amortised cost are
recognised against a corrective account of
provisions that reduces the carrying amount of the
asset, whereas those of instruments at fair value
through other comprehensive income are
recognised against accumulated other
comprehensive income.
Coverage of impairment losses in exposures
involving credit risk other than debt instruments are
recognised as a provision under the heading
“Provisions – Commitments and guarantees given”
on the liabilities side of the balance sheet. Additions
to and reversals of this coverage are charged to the
heading “Provisions or reversal of provisions” in the
statement of profit or loss.
For the purpose of recording coverage of
impairment losses on debt instruments, the following
definitions should be taken into account in advance:
| Credit losses: these correspond to the difference
between all the contractual cash flows owed to
the Group in accordance with the financial
asset's contract and all the cash flows that it is
due to receive (i.e. all the insufficiency of cash
flows), discounted at the original effective
interest rate or, for financial assets that were
purchased with or that originated with credit
impairment, discounted at the effective interest
rate adjusted to reflect credit quality, or the
interest rate on the date referred to in the
financial statements in the case of a variable
rate.
In the case of the loan commitments given, the
contractual cash flows that would be owed to
the Group in the event the loan commitment
were drawn down are compared to the cash
flows that it would expect to receive if the
commitment were drawn down. In the case of
granted financial guarantees, the payments that
the Group expects to receive are taken into
account, less the cash flows that are expected to
be received from the guaranteed holder.
The Group estimates the cash flows of the
transaction during its expected life taking into
account all the contractual terms and conditions
of the transaction (such as early repayment,
extension, redemption and other similar options).
In extreme cases when it is not possible to
reliably estimate the expected life of the
transaction, the Group uses the remaining
contractual term of the transaction, including
extension options.
The cash flows taken into account include those
deriving from the sale of collateral, taking into
account the cash flows that would be obtained
from the sale thereof, less the amount of the
costs required to obtain them, maintenance and
their subsequent sale, or other credit
improvements that form an integral part of the
contractual conditions, such as financial
guarantees received. In addition, the Bank also
takes into account any eventual income from
the sale of financial instruments when
measuring the expected loss.
If the Group's current non-performing asset
reduction strategy expects loan sales and other
accounts receivable whose credit risk has
increased (exposure classified at Stage 3), then
the Group will retain any asset affected by this
strategy under the model for retaining assets to
receive their contractual cash flows, thus they
are measured and classified in the portfolio of
“Financial assets at amortised cost”, provided
that their flows only include payments of
principal and interest. Similarly, until they no
longer intend to make sales, the corresponding
credit risk provision takes into account the price
to be received from a third party.
| Expected credit losses: these are the weighted
average of the credit losses, using as weighting
the respective risks of default events. The
following distinction will be taken into account:
| Expected credit losses during the life of the
transaction: these are expected credit losses
resulting from all the possible default events
during the expected life of the transaction.
| Expected credit losses at twelve months:
these are the part of the credit losses
expected during the life of the transaction
corresponding to the expected credit losses
resulting from any default events during the
twelve months following the reference date.
The amount of the provisions to cover impairment
loss is calculated according to whether there has
been a significant increase in credit risk since the
transaction's initial recognition, and whether a
default event has occurred:
Observed impairment of credit risk since its initial recognition
Credit risk
category
Standard risk
Standard risk in
special monitoring
Non-performing risk
Write-off risk
Stage 2
Stage 3
Stage 1
Classification
and transfer
criteria
Transactions for
which the credit risk
has not significantly
increased since their
initial recognition.
Transactions where
the credit risk has
significantly increased
(SICR), but which do
not present any
default events.
Non-performing due
to borrower arrears:
default event.
Transactions with no
reasonable
expectations of
recovery.
Non-performing for
reasons other than
arrears: credit
impairment.
Calculation of
impairment
coverage
Expected credit losses
in 12 months
Expected credit losses during the life of the
transaction.
Recognition of losses
in profit or loss for the
carrying amount of
the transaction and
total derecognition of
the asset.
Interest
calculation and
recognition
They are calculated by applying the effective
interest rate to the gross carrying amount of the
transaction.
It is calculated by
applying the effective
interest rate at
amortised cost
(adjusted to reflect
any impairment value
correction).
They are not
recognised in the
statement of profit or
loss.
Transactions
included
Initial recognition of
the financial
instruments.
Transactions
included in
sustainability
agreements that
have not completed
the trial period.
Non-performing due
to borrower arrears:
Amounts overdue >90
days exceeding
materiality
thresholds*, assessed
at transaction level for
individuals and at
customer level for
legal entities.
For individuals (natural
persons), the entire
customer is impacted
when amounts
overdue >90 days
exceed 20 % of the
total exposure.
Remote recovery
transactions.
Partial write-offs of
transactions without
extinction of rights
(partial write-offs).
Transactions carried
out by insolvent
borrowers that should
not be classified as
non-performing or
written-off.
Non-performing
transactions due to
arrears of more than
four years, when the
amount not hedged
by effective
guarantees has been
maintained with 100 %
credit risk hedge for
more than two years
(unless they have
effective collateral to
hedge at least 10 % of
the gross amount).
   
Refinanced or
restructured
transactions that
should not be
classified as non-
performing and are
still in a trial period
(unless there is
refutable proof to
classify them in Stage
1).
   
Non-performing for
reasons other than
arrears:
Transactions with
reasonable doubts
regarding full
repayment
Transactions with
balances subject to
judicial claim.
Transactions
undergoing collateral
enforcement
Transactions and
guarantees of holders
subject to insolvency
proceedings with no
filing for liquidation.
Refinanced
transactions with non-
performing
classification
Sale of portfolio with
financial loss >5 %.
Transactions with
amounts past due of
over 30 days.
Transactions with all
holders declared
bankrupt in liquidation
(unless they have
effective collateral
covering
at least 10 %
of the gross amount).
Transactions for
which market trigger
indicators can
determine that there
has been a
significant increase
in risk.
(*) Absolute thresholds of 100 or 500 euros, depending on whether it is retail or non-retail respectively, and a relative
threshold of 1 %.
The Group considers as POCIs (Purchased or
Originated Credit Impaired) those assets acquired at
a significant discount reflecting credit losses
incurred at the time of the transaction. Given that the
discount reflects the losses incurred, no separate
provision for credit risk is recorded in the initial
recognition of the POCIs. Subsequently, changes in
the expected losses in the life of the transaction are
recognised from their initial recording as a credit risk
provision of the POCIs. The interest income of these
assets is calculated by applying the effective interest
rate adjusted to reflect credit quality at the
amortised cost of the financial asset, when this
effect is significant at the initial recognition date.
When the contractual cash flows of a financial asset
are modified or the financial asset is replaced with
another, and the modification or exchange does not
cause it to be derecognised from the balance sheet,
the Group recalculates the gross carrying amount of
the financial asset, taking into account the modified
flows and the effective interest rate applicable
before the modification, and recognises any
difference that emerges as a loss or gain due to a
change in the profit or loss of the period. The amount
of the directly attributable transaction costs raises
the carrying amount of the modified financial asset
and it will be amortised during the remainder of its
life, which will require the company to recalculate the
effective interest rate.
2.8. REFINANCING OR RESTRUCTURING OPERATIONS
Refinanced or restructured transactions are as
described in Note 3.4.1. Credit risk – Refinancing
policy.
In general, refinanced or restructured transactions
and new transactions carried out for refinancing are
classified as standard risk under special monitoring.
However, according to the particular characteristics
of the transaction, they are classified as non-
performing when they meet the general criteria for
classifying debt securities as such, and specifically:
(i) transactions backed by an unsuitable business
plan; (ii) transactions that include contractual
clauses that delay repayments in the form of
interest-only periods longer than 24 months; (iii)
transactions that include amounts that have been
removed from the balance sheet having been
classified as unrecoverable that exceed the hedging
applicable according to the percentages
established for standard risk under special
monitoring; and (iv) when pertinent restructuring or
refinancing measures may result in a reduction of
the financial obligation higher than 1 % of the net
present value of the expected cash flows. In addition,
the criteria for exiting non-performing status have
been adjusted so that refinanced exposures cannot
migrate to Stage 2 until repayments have been
consistently ongoing for 12 months.
Refinanced or restructured transactions and new
transactions carried out for refinancing continue to
be classified as transactions under special
monitoring for a trial period until all the following
requirements are met:
| After reviewing the borrower’s financial and
economic position, it is concluded that they are
unlikely to endure financial difficulties and
therefore it is highly probable that they will
honour their obligations vis-a-vis the entity in
both time and form.
| A minimum period of two years has elapsed
from the date of authorisation of the
restructuring or refinancing transaction, or, if
later, from the date of its reclassification from
the non-performing category.
| The borrower has covered all the principal and
interest payments from the date on which the
restructuring or refinancing transaction was
arranged, or, if later, from the date of its
reclassification from non-performing status. The
following is also necessary: (i) the borrower has
made regular payments of an amount
equivalent to the whole amount (principal and
interest) falling due at the date of the
restructuring or refinancing transaction, or that
were derecognised as a result of it; or (ii) when it
is deemed more appropriate given the nature of
the transactions, the borrower complies with
other objective criteria that demonstrate their
payment capacity.
If there are contractual clauses that may delay
repayments, such as grace periods for the
principal, the transaction will remain classified as
transactions under special monitoring until all
criteria are met.
| The borrower must have no other transactions
with past due amounts for more than 30 days at
the end of the period.
When all the above requirements are met, the
transactions are no longer classified as refinancing,
refinanced or restructured transactions in the
financial statements.
During the previous trial period, further refinancing or
restructuring of the refinancing, refinanced or
restructured transactions, or the existence of
amounts that are more than 30 days overdue in
these transactions, will mean that the transactions
are reclassified as non-performing for reasons other
than arrears, provided that they were classified in the
non-performing category before the start of the trial
period.
Refinanced and restructured transactions and new
transactions carried out for refinancing remain
classified as non-performing until they meet the
general criteria for debt instruments; specifically the
following requirements:
| A period of one year has elapsed from the
refinancing or restructuring date.
| The borrower has covered all the principal and
interest payments (i.e. they are up to date on
payments) thereby reducing the renegotiated
principal, from the date on which the
restructuring or refinancing transaction was
arranged, or, if later, from the date of its
reclassification to non-performing status.
| The borrower has made regular payments of an
amount equivalent to the whole amount
(principal and interest) falling due at the date of
the restructuring or refinancing transaction, or
that were derecognised as a result of it, or, when
it is deemed more appropriate given the nature
of the transactions, the borrower complies with
other objective criteria that demonstrate their
payment capacity.
| The borrower has no other transactions with past
due amounts for more than 90 days at the date
the refinancing or restructured transaction is
reclassified to the standard risk under special
monitoring category.
Moreover, in relation to the accounting treatment of
moratoria arising in support of the DANA or the
facilities provided for in the Codes of Best Practice
(CBP), the Group considers that they represent a
qualitative change giving rise to a contractual
modification but not a derecognition of the financial
instrument concerned (ä see Note 3.4.1. Credit risk).
2.9 FOREIGN CURRENCY TRANSACTIONS
The Group’s functional and presentation currency is
the euro. Consequently, all non-euro balances and
transactions are foreign currency balances and
transactions.
All foreign currency transactions are recorded, on
initial recognition, by applying the spot exchange
rate between the functional currency and the
foreign currency.
At the end of each reporting period, foreign currency
monetary items are translated to euros using the
average exchange rate prevailing on the spot
currency market at the end of each period. Non-
monetary items that are measured in terms of
historical cost in a foreign currency are translated to
euros using the exchange rate at the date of
acquisition. Non-monetary items measured at fair
value in a foreign currency are translated to euros
using the exchange rates at the date when the fair
value is determined.
The exchange differences arising on the translation
of foreign currency balances and transactions to the
reporting currency of the Group are generally
recognised under “Exchange differences (net)” in the
statement of profit or loss. However, exchange
differences arising on changes in the value of non-
monetary items are recognised under “Equity –
Accumulated other comprehensive income – Items
that may be reclassified to profit or loss – Exchange
differences” in the balance sheet, and exchange
differences arising on financial instruments classified
as at fair value through profit or loss are recognised
in the statement of profit or loss with no distinction
made from other changes in fair value.
2.10. RECOGNITION OF INCOME AND EXPENSE
The main policies applied to recognise income and expenses are as follows:
Characteristics
Recognition
Interest
income,
interest
expense,
dividends and
similar items
Interest income, interest expense and similar items
Recognised on an accrual basis, using the
effective interest method, regardless of
when the resulting monetary or financial
flow arises, as previously described.
Dividends received
As income at the moment when the right
to receive them arises, which is the
moment of the official announcement of
the dividend payment by the appropriate
body of the company.
Fees and
commissions
received/paid*
Credit fees
They are an
integral part of
the yield or
effective cost
of a financing
transaction.
They are
collected in
advance.
Fees and commissions received for
the arrangement or acquisition of
financing transactions that are not
measured at fair value through profit
or loss (i.e.: remuneration for
activities involving the evaluation of
the borrower’s financial position, the
evaluation and registration of
guarantees, the negotiation of
transaction conditions, the
preparation and processing of
documentation and the closing of
the transaction).
They are deferred and recognised over the
life of the transaction as an adjustment to
the effective yield or cost of the
transaction.
Fees agreed as compensation for
the commitment to provide funding
when such a commitment is not
measured at fair value through
profit or loss and it is probable that
the Group will enter into a specific
loan agreement.
They are deferred by recognising them
over the life of the transaction as an
adjustment to the return or effective cost
of the transaction. If the commitment
expires and the company has not
extended the loan, the fee is recognised as
income at the time of expiry.
Fees paid on the issue of financial
liabilities measured at amortised
cost.
They are included together with the
related direct costs incurred in the
carrying amount of the financial liability as
an adjustment to the effective cost of the
transaction.
Non-credit
fees
These derive
from the
provision of
financial
services other
than financing
transactions.
Related to the execution of a service
provided over time (i.e.: fees and
commissions for account
management and those received in
advance of the issue or renewal of
credit cards).
They are recorded over time, measuring
progress towards complete fulfilment of
the performance obligation.
Related to the provision of a service
that is executed at a specific point in
time (i.e.: Securities underwriting,
currency exchange, advice or
syndication of loans).
They are recorded in the statement of
profit or loss at the time of collection.
(*) Exceptions: Fees for the financial instruments that are measured by their fair value through profit or loss and the non-availability fee (in transactions where
drawing down funds is optional for the credit holder) are immediately recognised in the statement of profit or loss.
The accrued fees deriving from typical products or services of the financial activity are presented separate to those deriving from products and services that do
not correspond to typical activity, which are presented under the heading “Other operating income” in the statement of profit or loss.
Characteristics
Recognition
Other non-
financial
income and
expenses
Other income from ordinary activities
As a general criterion, they are recognised
inasmuch as the assets and services
contractually agreed are provided. The
amount of the payment to which the
Group expects to have a right in exchange
for these goods or services, is recognised
as income, during the life of the contract.
If it receives or has a right to receive a
payment and the goods or services have
not been transferred, the Group recognises
a liability, which remains on the balance
sheet until it is allocated to the statement
of profit or loss.
The Group may transfer control over time
or at a specific point in time.
With respect to the accounting for contract-related
costs, contract procurement costs are costs incurred
by the Group to obtain a contract with a customer
that would not have been incurred if the Group had
not entered into the contract.
The Group capitalises all incremental costs of
obtaining and/or fulfilling a contract whenever the
costs are directly related to a contract or an
expected contract that the entity can specifically
identify. In this regard, it is assessed whether the
costs generate or enhance the Bank's resources that
will be used to meet (or continue to meet)
performance obligations in the future and whether
those costs are expected to be recovered.
The Group attributes these capitalised costs to the
statement of profit or loss based on the term of the
framework agreement or the transactions that give
rise to the costs and additionally, at least on a half-
yearly basis, conducts an impairment test to assess
to what degree the future profits generated by these
contracts bear the capitalised costs. In the event
that the costs exceeded the current value of the
future profits, these assets would be impaired by the
appropriate proportion.
In relation to fees, levies, and similar charges, the
Group determines the event that gives rise to the
obligation to pay, taking into consideration the
legislation in force. The event leading to tax liability
can happen either throughout the current period or
at a specific moment, and it is consistently
documented in the financial records. Preparing
financial statements assuming the business will
continue does not mean the Bank currently owes
taxes that would only become due in future periods
due to ongoing transactions.
2.11. EMPLOYEE BENEFITS
Employee benefits include all forms of consideration
given in exchange for services rendered to the Group
by employees or for benefits payable after
completion of employment. They can be classified
into the following categories:
SHORT-TERM EMPLOYEE BENEFITS
These are employee benefits (other than termination
benefits) which fall due wholly within 12 months after
the end of the period in which the employees render
the related service. It includes wages, salaries and
social security contributions; paid annual leave and
paid sick leave; profit-sharing and bonuses; and
non-monetary benefits payable to employees such
as medical care, housing, cars and free or subsidised
goods or services.
The cost of the services rendered is recognised
under the heading “Administrative expenses –
Personnel expenses” in the statement of profit or loss,
except for part of the personnel expenses pertaining
to the Risk Admission Centres, which are presented
as a reduction of the financial margin of the
transactions to which they relate, and certain
incentives paid to branch network staff for the
marketing and sale of products, which are also
presented as a reduction of the financial margin.
In addition, certain personnel expenses are
considered to be directly attributable to insurance
contracts and are presented under the heading
“Insurance service result”.
Credit facilities made available to employees at
below market rates are considered to be non-
monetary benefits and are calculated as the
difference between market rates and the rates
agreed with employees. The difference is recognised
under “Administrative expenses – Personnel
expenses” with a balancing entry under “Interest
income” in the statement of profit or loss.
REMUNERATION TO EMPLOYEES BASED
ON EQUITY INSTRUMENTS
The delivery of shareholder equity instruments to
employees as payment for their services —when
such a delivery is made upon completion of a
specific period of services— is recognised as a
services expense, insomuch as it is provided by
employees, with a balancing entry under the
heading “Shareholders’ Equity – Other equity items”.
On the date granting, these services (and the
corresponding equity increase) will be measured at
the fair value of the services received, unless it
cannot be reliably estimated, in which case they will
be measured indirectly with reference to the fair
value of the granted equity instruments. The fair
value of these equity instruments will be determined
on the date they are granted.
When external market conditions are established —
among the requirements laid down in the
remuneration agreement—, their performance will be
taken into account when estimating the fair value of
the granted equity instruments. In turn, variables that
are not considered market variables are not taken
into account when calculating the fair value of
granted equity instruments, but they are considered
when determining the number of instruments to be
delivered. Both effects will be recognised in the
statement of profit or loss and in the corresponding
increase in equity.
In the case of share-based payment transactions
that are cash-settled, an expense with a balancing
entry will be recorded on the liabilities side of the
balance sheet. Up to the date on which the liability is
settled, this liability will be measured at its fair value,
recognising value changes in the profit/(loss) for the
period.
As an exception to the provision of the previous
paragraph, share-based payment transactions that
have a net-settlement feature to satisfy tax
withholding obligations will be classified in their
entirety as share-based payment transactions
settled through equity instruments if, in the absence
of the net-settlement feature, they have been
classified as such.
POST-EMPLOYMENT BENEFITS
Post-employment benefits are all those undertaken
with employees, to be paid after completion of their
employment with the Group. They include: retirement
benefits, such as pensions and one-off retirement
payments; and other post-employment benefits,
such as post-employment life insurance and post-
employment medical care, at the end of the
employment relationship.
DEFINED CONTRIBUTION PLANS
The post-employment obligations with employees
are deemed to be defined contribution obligations
when the Group makes pre-determined
contributions to a separate entity or pension fund
and has no legal or constructive obligation to make
further contributions if the separate entity or fund
cannot pay the employee benefits relating to the
service rendered in the current and prior periods.
Defined contribution plans each year are recognised
under “Administrative expenses – Personnel
expenses” in the statement of profit or loss. Post-
employment obligations that do not meet the
aforementioned conditions are considered defined
benefit obligations.
DEFINED BENEFIT PLANS
The present value of defined benefit post-
employment obligations, net of the value of plan
assets, is recorded under “Provisions – Pensions and
other post-employment defined benefit obligations”
in the balance sheet.
Plan assets are defined as follows:
| The assets held by a long-term employee benefit
fund, and
| Qualifying insurance policies; those issued by an
insurer that it is not a related part of the Group.
In the case of the assets held by a benefit fund, they
must be assets:
| Held by a fund that is legally separate from the
Group and exists solely to pay or finance
employee benefits, or
| They are solely available to pay or finance post-
employment remuneration, they are not
available to cover the debts of Group creditors
(not even in the event of bankruptcy), and they
cannot be returned to the Group unless: i) the
remaining assets of the plan are sufficient to
meet all the related employee benefit
obligations of the plan or CaixaBank; or ii) they
are used to reimburse it for post-employment
benefits the Group has already paid to
employees.
In the case of insurance policies, the defined benefit
commitments assured through policies taken out
with the entities that are not considered related
parties also meet the requirements to be considered
plan assets.
The value both of the assets held by a pension fund,
as well as qualifying insurance policies is recognised
as a decrease in the value of the liabilities under
“Provisions – Pensions and other post-employment
defined benefit obligations”. When the value of plan
assets is greater than the value of the obligations,
the net positive difference is recognised under “Other
assets”.
The assets and liabilities of subsidiaries, which
comprise the insurance contract liabilities of policies
taken out directly by CaixaBank, are included on
consolidation of the subsidiary. Accordingly, in the
consolidation process the heading “Liabilities under
insurance contracts” is reduced, and the investments
in the financial instruments backing those policies
are recognised instead.
Post-employment benefits are recognised as follows:
| Service cost is recognised in the statement of
profit or loss and includes the following:
| Current service cost, understood as the
increase in the present value of obligations
arising from employee service in the current
period, recognised under “Administrative
expenses – Personnel expenses”.
| Past service cost, resulting from
amendments to existing post-employment
benefits or the introduction of new benefits,
and the cost of curtailments, recognised
under “Provisions or reversal of provisions”.
| Any gain or loss arising on settlement of a
plan is recognised in “Provisions or reversal of
provisions”.
| The net interest on the net defined benefit post-
employment benefit liability/(asset), understood
to be the change during the period in the net
defined benefit liability/(asset) that arises from
the passage of time, is recognised in “Interest
expense”, or “Interest income” if it results in
income, in the statement of profit or loss.
| Remeasurements of the net liability/(asset) for
defined benefit post-employment benefits are
recognised in “Accumulated other
comprehensive income” in the balance sheet.
Includes:
| Actuarial gains and losses arising in the
period from differences between the
previous actuarial assumptions and what
has actually occurred and from changes in
the actuarial assumptions used.
| The return on plan assets, excluding the
amounts included in the net interest on the
liability/(asset) for defined benefit post-
employment benefits.
| Any change in the impact of the asset
ceiling, excluding the amounts included in
the net interest on the liability/(asset) for
defined benefit post-employment benefits.
OTHER LONG-TERM EMPLOYEE BENEFITS
Other long term employee benefits, understood as
obligations with pre-retired employees (those who
have ceased rendering services but who, without
being legally retired, continue to enjoy economic
rights vis-à-vis the Bank until they acquire the status
of legally retired), long-service bonuses and similar
items, are treated for accounting purposes, where
applicable, as established for defined benefit post-
employment plans, except that the actuarial gains
and losses are recognised in “Provisions or reversal of
provisions” in the statement of profit or loss.
TERMINATION BENEFITS
These benefits are payable as a result of the Group’s
decision to terminate an employee’s employment
before the normal retirement date, a valid
expectation raised in the employee or an employee’s
decision to accept voluntary redundancy in
exchange for those benefits.
A liability and an expense for termination benefits are
recognised when there is no realistic possibility of
withdrawing the offer to pay the termination benefits
or when the costs for restructuring, which involves
the payment of termination benefits, are recognised.
These amounts are recognised as a provision under
“Provisions – Other long-term employee benefits” in
the balance sheet until they are settled.
In the case of payments of over 12 months, the same
treatment is applied as for the other long-term
employee benefits.
2.12. INCOME TAX
Income tax expense is considered to be a current
expense and is recognised in the statement of profit
or loss, except when it results from a transaction
recognised directly in equity, in which case the
corresponding tax effect is recognised in equity.
Income tax expense is calculated as the sum of the
current tax for the year resulting from applying the
tax rate to the taxable profit for the year and any
changes in deferred tax assets and liabilities
recognised in the year in the statement of profit or
loss, less any allowable tax deductions.
Temporary differences, tax loss carryforwards
pending offset and unused tax deductions are
recognised as deferred tax assets and/or deferred
tax liabilities. The amounts are recognised at the tax
rates that are expected to apply when the asset is
realised or the liability is settled.
Tax assets are recognised under “Tax assets” in the
balance sheet as current, for amounts to be
recovered in the next 12 months, or deferred, for
amounts to be recovered in future reporting periods.
Similarly, tax liabilities are recognised in “Tax liabilities”
in the balance sheet, also by current and deferred.
Current tax liabilities include the amount of tax
payable within the next 12 months and deferred tax
liabilities as the amount expected to be paid in future
periods.
Deferred tax liabilities arising from temporary
differences related to investments in subsidiaries,
associates or joint ventures are not recognised when
the Group is able to control the timing of the reversal
of the temporary difference and, in addition, it is
probable that the temporary difference will not
reverse.
Deferred tax assets are only recognised when it is
probable that they will be reversed in the
foreseeable future and it is estimated that there is
sufficient taxable profit against which they can be
used.
The expense for the tax on net interest income and
fee and commission income applies to certain
financial institutions operating in Spain and is
calculated by applying a progressive scale from 1 %
to 7 % to the positive balance resulting from the
aggregation and netting of net interest income and
fee and commission income and expenses arising
from activities carried out in Spain as reported in the
statement of profit or loss, reduced by 100 million
euros, and by reducing the gross tax liability by 25 %
of the net liability for Corporate Income Tax for the
same tax period.
2.13. TANGIBLE ASSETS
PROPERTY, PLANT AND EQUIPMENT FOR
OWN USE
They include the amount of property, land, furniture,
vehicles, IT equipment and other facilities owned or
acquired under a lease, as well as assets leased out
under an operating lease.
Property, plant and equipment for own use includes
assets held by the Group for present or future
administrative uses or for the production or supply of
goods and services that are expected to be used
over more than one financial period.
INVESTMENT PROPERTY
It reflects the carrying amounts of land, buildings and
other constructions —including those received by the
Bank for the total or partial settlement of financial
assets that represent collection rights vis-à-vis third
parties— owned to obtain rental income or gains
through sale.
Tangible assets are generally stated at acquisition
cost less accumulated depreciation and any
impairment losses determined by comparing the
carrying amount of each item to its recoverable
amount.
Depreciation is calculated using the straight-line
method on the basis of the acquisition cost of the
assets less their net carrying value. Land is not
depreciated since it is considered to have an
indefinite life.
The depreciation charge is recognised with a
balancing entry under “Depreciation and
amortisation” in the statement of profit or loss and is
calculated essentially using the depreciation rates
set out in the table below, which are based on the
years of estimated useful life of the various assets.
USEFUL LIFE OF TANGIBLE ASSETS
(Years)
Estimated useful life
Constructions
Building
16 - 50
Installations
8 - 25
Furniture and fixtures
4 - 50
Electronic equipment
3 - 8
Other
7 - 14
At the end of each reporting period, the Group
assesses tangible assets for any indications that
their net carrying amount exceeds their recoverable
amount, understood as fair value less costs to sell
and value in use.
Any impairment loss determined is recognised with a
charge to “Impairment/(reversal) of impairment on
non-financial assets – Tangible assets” in the
statement of profit or loss and a reduction to the
carrying amount of the asset to its recoverable
amount. After the recognition of an impairment loss,
the depreciation charges for the asset in future
periods are adjusted in proportion to its revised
carrying amount and remaining useful life.
Similarly, when there are indications of a recovery in
the value of the assets, a reversal of the impairment
loss recorded in prior periods is recognised and the
depreciation charge for the asset in future periods is
adjusted. In no circumstances may the reversal of an
impairment loss on an asset raise its carrying
amount above that which it would have if no
impairment losses had been recognised in prior
years.
Likewise, the estimated useful lives of tangible assets
are reviewed each year or whenever indications are
noted which make it advisable to do so and, where
appropriate, the depreciation charges are adjusted
in the statement of profit or loss of future years.
Upkeep and maintenance expenses are recognised
under “Administrative expenses – Other
administrative expenses” in the statement of profit or
loss, when they are incurred.
2.14. INTANGIBLE ASSETS
Intangible assets are identifiable non-monetary
assets without physical substance acquired from
third parties or developed internally.
GOODWILL
Goodwill represents the payment made by the
acquirer in anticipation of future economic benefits
from assets that are not capable of being
individually identified and separately recognised.
Goodwill is recognised only when business
combinations are carried out for valuable
consideration.
In business combinations, goodwill arises as the
positive difference between:
| the consideration transferred plus, as
appropriate, the fair value of any previously-held
equity interest in the acquiree and the amount of
non-controlling interests; and
| the net fair value of the identifiable assets
acquired less the liabilities assumed.
Goodwill is recognised in “Intangible assets –
Goodwill” and is not amortised.
At the end of each reporting period or whenever
there are indications of impairment, an estimate is
made of any impairment that reduces the
recoverable amount to below its recorded net cost
and, where there is impairment, the goodwill is
written down with a balancing entry in “Impairment/
(reversal) of impairment on non-financial assets –
Intangible assets” in the statement of profit or loss.
Impairment losses recognised for goodwill are not
reversed in a subsequent period.
OTHER INTANGIBLE ASSETS
This includes the amount of other identifiable
intangible assets, such as assets arising in business
combinations and software.
Expenses incurred during the research phase are
recognised directly in the statement of profit or loss
for the period in which they are incurred, and cannot
subsequently be capitalised.
Other intangible assets have an indefinite useful life
when, based on an analysis of all the relevant
factors, it is concluded that there is no foreseeable
limit to the period over which the asset is expected
to generate net cash inflows for the Group, and a
finite useful life in all other cases.
Intangible assets with indefinite useful lives are not
amortised. However, at the end of each reporting
period, or whenever there is any indication of
impairment, the remaining useful lives of the assets
are reviewed in order to determine whether they
continue to be indefinite and, if this is not the case, to
take the appropriate steps.
Intangible assets with a finite useful life are
amortised over the useful life, applying policies
similar to those followed for the depreciation of
tangible assets.
Any impairment losses on assets with either
indefinite or finite useful lives are recognised with a
balancing entry in “Impairment/(reversal) of
impairment on non-financial assets – Intangible
assets” in the statement of profit or loss. The policies
for recognising impairment losses on these assets
and for reversing impairment losses recognised in
prior years are similar to those for tangible assets.
Virtually all computer software (software) recorded
under this heading on the balance sheet has been
developed by third parties and is amortised over a
useful life of between four and 15 years.
2.15. ASSETS AND LIABILITIES HELD FOR SALE
Real estate or other non-current assets received as
total or partial settlement of debtors’ payment
obligations in credit transactions are recognised
under “Non-current assets and disposal groups
classified as held for sale” unless it has been decided
to make continuing use of the assets.
The Group has centralised the ownership of the
majority of its real estate assets acquired or
foreclosed in payment of debts in its subsidiaries
BuildingCenter, SAU, and Livingcenter Activos
Inmobiliarios, SAU, with a view to optimising
management.
Non-current assets classified as held for sale are
generally measured initially at the lower of the
carrying amount of the financial assets and their fair
value less costs to sell the asset to be foreclosed
(based on the market value given in complete
individual ECO appraisals at the time of award or
acceptance).
Internal valuation models are used to calculate the
adjustment to be applied to this market value in
order to estimate the discount on the reference price
and the costs to sell. These in-house models factor in
prior sales experience for similar assets in terms of
price and volume.
In line with the procedure followed in the initial
recognition process, the Group also applies,
subsequently, an adjustment, based on the internal
models, to the main valuation.
Loan books transferred to a third party that, at the
time of contract signing, do not meet the
derecognition criteria set by the standard because
of certain clauses expected to be resolved soon, will
be reclassified as non-current assets held for sale.
These portfolios will be reclassified as non-current
assets held for sale at their transaction value and will
be removed from the balance sheet once the
contract is completed.
2.16. LEASES
Lease transactions in which the Group acts as lessee
involve the recognition of a lease liability (at the
present value of future payments) and a right-of-use
asset for the same amount at the commencement
date, which may also include payments made on or
before the commencement date, direct start-up,
decommissioning or rehabilitation costs.
As an exception to the above, the Group recognises
as expenses the lease payments for short-term
leases (understood as those that have a term of 12
months or less at the start date) and leases in which
the leased asset is of low value (<6,000 euros).
The discount rate used is the interest rate that the
lessee would have to pay to borrow, with a similar
term and collateral, the funds required to obtain an
asset of similar value to the right-of-use asset in a
similar economic environment, referred to as the
“additional financing rate”.
This additional financing rate has been calculated by
taking as a reference the debt instruments issued
(covered bonds and senior debt) weighted
according to their respective issuance capacity. The
Group uses a specific rate according to the term of
the transaction and the business (Spain or Portugal)
where the agreements are formalised.
The term of these lease contracts is determined
according to the type of property (Store branch,
rural, etc.), the existing contractual clauses, which
may include renewal options, early cancellation and
commitments acquired by the Bank (for example,
branches subject to agreements with Competition).
2.17. PROVISIONS AND CONTINGENT LIABILITIES
The financial statements include all material
provisions for which it is considered more likely than
not that the obligation will have to be settled at the
reporting date. Provisions are recognised on the
liability side of the balance sheet in accordance with
the obligations covered.
Provisions, which are quantified based on the best
information available on the consequences of the
event giving rise to them and are re-estimated at
the end of each reporting period, are used for
specific expenditures for which the provision was
originally recognised. Provisions are fully or partially
reversed when the obligations cease to exist or are
reduced.
The policy with respect to tax contingencies is to
provision for tax assessments initiated by the tax
authorities in relation to the main taxes applicable to
it as well as for legal proceedings in progress
whenever they have an estimated probability of loss
exceeding 50 %.
When there are present obligations but they are not
likely to give rise to an outflow of resources, they are
recorded as contingent liabilities. Contingent
liabilities may develop in a way not initially expected.
Therefore, they are assessed continually to
determine whether an outflow of resources
embodying economic benefits has become
probable. If it becomes more probable than not that
an outflow of future economic benefits will be
required, a provision is recognised in the balance
sheet.
Provisions are recognised under “Provisions” on the
liability side of the balance sheet in accordance with
the obligations covered. Contingent liabilities are
recognised under memorandum items in the
balance sheet.
2.18. TREASURY SHARES
Own equity instruments are recorded at acquisition
cost as a reduction of equity under “Shareholders’
equity - Treasury shares” in the balance sheet. Gains
or losses that may arise as a result of subsequent
disposal or redemption are recognised directly in
equity, without any gain or loss being recognised.
2.19. INSURANCE TRANSACTIONS
The chapter “Reinsurance contract assets” and
“Insurance contract liabilities” include the rights and
obligations, respectively, arising from the insurance
activity provided by the Group, according to the
following characteristics:
ASSETS UNDER REINSURANCE CONTRACT
The heading “Reinsurance contract assets” in the
balance sheet includes the combination of rights
and obligations arising from a group of reinsurance
contracts. Where such a combination for a group of
contracts presents a liability position, it shall be
presented under the heading “Liabilities under
reinsurance contracts”.
INSURANCE CONTRACT LIABILITIES
DEFINITION AND CLASSIFICATION
The Group assesses whether its contracts fulfil the
definition of an insurance contract, i.e. whether it
accepts a significant insurance risk from another
party by agreeing to compensate the policyholder
should an uncertain future event occur that
adversely affects the policyholder.
The Group defines contracts with significant
insurance risk as those where, under a commercial
scenario, losses exceed the premiums paid or the
liabilities associated with insurance contracts, based
on the contractual definition of additional capital in
the event of a covered claim.
The assessment of significant insurance risk is
conducted at the individual contract level,
considering primarily life-related risks (mortality/
survivorship) and, when applicable, supplementary
risks like disability, double capital, severe illness, etc.
Once a contract is categorized as an insurance
contract, it retains that classification going forward.
Consequently, this evaluation is conducted only
once if a contract is deemed to carry significant
insurance risk.
On the basis of this evaluation, it is concluded that all
insurance contracts previously falling within the
scope of IFRS 4 meet the definition of an insurance
contract and therefore the introduction of IFRS 17
does not suppose any reclassification, apart from
certain BPI Vida e Pensões products without
significant insurance risk (Unit-Linked products
without additional death benefit) which are therefore
valued in accordance with IFRS 9.
UNIT OF ACCOUNT
The Group has analysed the criteria for grouping
insurance contracts by taking into consideration
whether they are contracts subject to similar risks
and are managed jointly, onerousness and whether
they are contracts that are not more than one year
apart in terms of issue (annual cohorts).
This analysis has concluded that the product groups
currently used in Solvency II are adequate.
The Group uses different valuation methodologies for
insurance contracts based on the risk group to
which they belong:
Risk Group
Methodology for measuring
provisioning
RISK
Multi-year risk
BBA: Building block
approach (General model)
Temporary Annual Rolling
Risk
PAA: Premium allocation
approach
SAVINGS
Previous Individual Savings -
Matching
BBA: Building block
approach (General model)
Individual Subsequent
Savings - Matching
Individual Subsequent
Savings - Volatility
Collective Savings -
Matching
Collective Savings -
Volatility
DIRECT INTEREST
Unit Linked
VFA: Variable fee approach
Since the Group has chosen the fair value transition
approach, for contracts issued prior to the transition
date (1 January 2022) it has not been necessary to
aggregate the contracts by previous cohorts.
For contracts issued after the transition date, the
grouping has been done by year, except for
insurance contracts managed under Matching
Adjustment techniques and Unit-Linked contracts, for
which the Group has applied the exemption under
Article 2 of Regulation (EU) 2023/1803.
RECOGNITION AND DERECOGNITION OF
ACCOUNTS
Groups of insurance contracts are initially
recognised when the first of the following events
occurs:
| The start of the hedging period of the group of
contracts.
| The date on which the first payment is due from
a policyholder of a group policy.
| For a group of contracts of an onerous nature,
the date on which the group becomes a group
of onerous contracts.
Insurance contracts acquired in a business
combination within the scope of IFRS 3 will be
accounted for as if they were concluded at the
acquisition date.
In general, the Group uses the general model for
recognising and measuring insurance contracts.
Unit-linked and similar contracts are the only ones
that fulfil the definition of insurance contracts with
direct participation features and the variable fee
approach is used for their valuation. The Group's
Unit-Linked contracts have assigned investment
baskets that constitute the underlying financial
assets of these insurance policies, so that all market
movements, net of the management fee, are shared
with the policyholder, and this definition is met.
Whereas for the rest of the Group's insurance
products, it is not expected that holders will be paid a
substantial share of their market profitability or that a
change in the underlying financial assets will have a
direct and significant impact on the valuation of
insurance contracts.
Furthermore, for contracts with a hedging period of
under one year, the Group uses the premium-
allocation approach. This is also applied when the
Group expects that the use of this simplified
approach will yield a measurement that does not
significantly differ from that which would be
produced by applying the general method or VFA.
An insurance contract will be terminated when: (i) it
expires; or (ii) it is amended and fulfils the
requirements of the termination rule.
MEASUREMENT
Initial recognition
For contract groups not measured under the
premium-allocation approach, upon initial
recognition the Group measures them for the total
of:
Future cash flows (FCPF), which include:
| Estimates of future cash flows within the limits of
the contract. The Group estimates the present
value of future cash outflows less the present
value of future cash inflows which fall within the
limits of the contract. These estimates are based
upon the expected value of a full range of
possible outcomes, grounded in the Group's
perspective (but consistent with observable
market prices for the inputs used) and reflect
conditions existing at the measurement date.
These flows include expenses directly
attributable to insurance contracts. At the Group
level, these expenses include insurance contract
marketing expenses, amounting to
approximately the marketing commissions for
insurance contracts between Group companies.
Expenses that the Group has deemed not to be
directly attributable are classified by nature.
Cash flows fall within the limits of the insurance
contract if the Group can require the
policyholder to pay the premiums or if the Group
has a substantive obligation to provide services
under the insurance contract to the policyholder.
This obligation ends when the Group has the
practical ability to reassess the policyholder's
risks and, therefore, set a price or level of services
that reflects those risks. In general, the limit of the
contract is determined as the end date of the
contract, which for renewal contracts is the time
at which the Group can re-evaluate risks, and for
lifetime products as the date of death of the
insured.
Within cash flows, investment components will
be identified, representing amounts payable
irrespective of whether the insured event occurs.
Where identified, this component will equate to
either: (i) the accumulated fund; (ii) the policy’s
mathematical provision; or (iii) the lesser of the
death benefit or the surrender value of the
policy’s mathematical provision.
| An adjustment to reflect the time value of money
and the financial risks associated with future
cash flows. In general, the Group applies a top-
down approach to discount rates, so that the
asset rate is taken as a reference and the credit
risk is discounted. The reference asset is different
depending on the type of product. In the case of
savings products with flow matching, the
interpolated Euro-swap curve is applied plus a
spread based on the portfolio of reference
assets adjusted for the probability of default. In
the case of savings products with revisable
interest rates, the 12-month Euribor curve plus the
portfolio credit spread is applied. In the case of
contracts valued under the variable rate model
and risk products, the discount rate is
established based on a bottom-up approach,
that is, the interpolated Euro-swap curve is
applied without any credit spread adjustment.
| A risk adjustment for non-financial risk (RA). This
reflects the offsetting the Group requires for
bearing the uncertainty about the amount and
timing of cash flows arising from non-financial
risk. The Group uses the Capital Cost
methodology, which was refined during the 2024
financial year. The derivation methodology
applied in the 2023 financial year used a single
set of capital cost factors based on Solvency II
capital requirements (which used only current
discount rates). The improvement introduced
consists of the derivation of two capital cost
parameters based on the original discount rates
(locked-in rates) and market rates (current
rates). This dual approach allows for the
adequate capture of market movements when
measuring the Risk Adjustment at market value.
This reduces the volatility of provisions and
allows for a better adjustment of the calculation
of liabilities under the IFRS17 framework, as well as
for the adequate impact of the updated Risk
Adjustment on the CSM (with capital costs
calculated at original locked-in rates). Due to the
actuarial nature of the CSM and the Risk
Adjustment, both share the same release
methodology. Given the actuarial characteristics
of both the CSM and Risk Adjustment, they follow
the same release methodology. This similarity in
recognition between the CSM and the Risk
Adjustment means that changes in the Risk
Adjustment methodology do not significant alter
the expected future results recorded in the
financial statements. For the year 2025, the
calculated Risk Adjustment corresponds to a
confidence level of approximately 87 %.
| The contractual service margin (CSM) represents
the future profits of the insurance contracts
issued. This amount is not recognised in the
statement of profit or loss at initial recognition,
but is recognised when the services under the
contract are rendered. When this margin is
negative, the insurance contract is onerous and
the loss must be immediately recognised in the
statement of profit or loss, without the
contractual service margin being recognised in
the balance sheet.
The Group applies the premium-allocation approach
for contracts which have a hedge period of one year
or less, or where this approach is expected to result
in a measurement of the remaining hedge liability
that does not materially differ from that which would
be produced by applying the general model.
At initial recognition the Group measures the
remaining hedging liability as the premiums received
plus/minus any amount resulting from derecognising
assets/liabilities previously recognised for the cash
flows related to the group of contracts. For these
contracts, profit is implicit in calculating the
insurance liability, therefore, there is no CSM
accounted for separately.
For these contracts, the Group has chosen the
accounting policy option to recognise the cash flows
from the purchase of the insurance as expenses
when incurred.
Subsequent recognition
The carrying amount of a group of insurance
contracts at the close of each reporting period will
be the sum of:
| The remaining hedging liability, which comprises
the cash flows derived from the performance of
future services allocated to the group at that
date and the group's contractual service margin
at that date.
| The liability for claims incurred, which comprises
the cash flows arising from the performance of
past services assigned to the group at that date.
Changes in cash flows related to present or past
services are recognised in the statement of profit or
loss; whereas those related to future services adjust
the CSM or loss component.
Concerning changes in cash flows linked to present
or past services, those associated with claims settled
during the financial year, either occurring in the
same period or earlier, are identified accordingly.
Conversely, changes in cash flows related to future
services involve adjustments to the projections of
future cash flows for liabilities from remaining
coverage. These adjustments are due to differences
between expected and actual experience or
updates in actuarial and technical assumptions
used in projecting expected flows (and financial
assumptions for products evaluated under the
variable fee approach).
For contracts measured under the variable rate
model the amounts related to future service that
adjust the CSM include changes in the amount of the
Group's interest in the fair value of the underlying
items.
Changes resulting from measuring cash flows at
current rates are recognised under “Finance
expenses from insurance contracts issued” in Other
Comprehensive Income, as the Group has opted for
this accounting policy to reduce discrepancies with
the financial asset accounting records. For contracts
priced under the variable tariff model these amounts
adjust the CSM.
The transfer of insurance contract services in the
period is recognised as insurance income in profit or
loss. This amount is determined by the hedge units,
i.e. the amount of insurance contract services
provided under the contracts during the expected
period of coverage. The Group has determined as
measures the change in mathematical provisions for
savings products and the change in net payment
flows from the effect of mathematical provisions for
risk products.
For insurance contracts in which the premium-
allocation approach is applied, at the close of each
period the carrying amount of a group of contracts
is the sum of the liability for the remaining hedge
and the liability for claims incurred. The remaining
hedge liability is the result of the opening balance
plus premiums received for the period less the
amount recognised as insurance income for
services provided in that period.
The Group does not adjust the remaining hedge
liability for the time value of money because
insurance premiums expire within the coverage
period of the contracts, which is one year or less. The
liability for claims incurred is measured in a similar
way to the general model.
INCOME AND EXPENSES FROM
INSURANCE CONTRACTS
Income and expenses from reinsurance contracts
held are presented as a single amount and
separately from income and expenses from
insurance contracts written under the heading “Net
result from reinsurance contracts held”.
Income and expenses from insurance contracts are
recognised using the following criteria:
Heading
Recognition
Includes income from ordinary insurance activities that show the provision of services
associated with the group of insurance contracts for an amount that reflects the
compensation the bank expects to receive in exchange for said services.
Includes the expenses of the service, which include the claims paid (excluding investment
components) and other insurance service expenses, the amortisation of acquisition cash
flows, changes in the flows related with past services, and changes related with the current
service.
Income from the
insurance service
The insurance revenue or expenses include the group's book value of insurance contracts
that result from the effect of the time value of money and the changes in this value, and
from the financial risk effect and changes to this effect.
The Group has opted for the accounting policy of recognising the impact of changes in
discount rates and other financial variables in Other comprehensive income to minimise
accounting asymmetries with the recognition of financial assets.
For contracts valued using the premium assignment approach, the discount rate will not be
used since the cash flows are expected to be charged and paid in one year.
The Group disaggregates changes in the risk adjustment due to non-financial risk into
income from the insurance service, and income or expenses from insurance financing.
Financial income
and expenses from
insurance
2.20. STATEMENTS OF CASH FLOWS
The following terms are used in the presentation of
the statement of cash flows:
| Cash and equivalents: cash balances at central
banks and other demand deposits: this includes
coins and notes held by the Bank and balances
on demand deposited with central banks and
credit institutions.
| Cash flows: inflows and outflows of cash and
cash equivalents, which are short-term, highly
liquid investments that are subject to an
insignificant risk of changes in value.
| Operating activities: the indirect method is used
to present cash flows from operating activities,
which are the principal revenue-producing
activities of credit institutions and other activities
that are not investing or financing activities.
| Investing activities: the acquisition, sale or other
disposal of long-term assets, such as equity
investments, strategic investments, and other
investments not included in cash and cash
equivalents.
| Financing activities: activities that result in
changes in the size and composition of equity
and liabilities that do not form part of operating
activities, such as subordinated financial
liabilities. The issues placed on the institutional
market are classified as financing activities,
whereas the issues placed on the retail market
among our customers are classified as
operating activities.
2.21. STATEMENTS OF CHANGES IN EQUITY
STATEMENT OF RECOGNISED INCOME
AND EXPENSES
This statement presents the income and expenses
recognised as a result of the Group’s activity in the
period, with a distinction between those taken to
profit or loss in the statement of profit or loss and
other comprehensive income directly in equity.
STATEMENT OF CHANGES IN EQUITY
This statement presents all changes in the Group’s
consolidated equity, including those due to
accounting policy changes and error corrections.
This statement presents a reconciliation between the
carrying amount of each component of equity at the
start and end of the period.
Particularly, the headings 'Accumulated gains' and
'Other reserves' contain:
| The equity heading “Accumulated gains”
includes, at year-end, undistributed gains arising
from the appropriation of the profit/loss of the
companies included in the consolidated group,
and income coming from the sale of
investments classified under “Financial assets at
fair value through other comprehensive income
– Equity instruments”, among others.
| The equity heading “Other reserves”, includes, at
year-end, the implications of the first-time
adoption of accounting regulations, the
application of the profit/(loss) of companies
consolidated using the equity accounting
method, net of the dividends distributed to
companies belonging to the consolidated group,
the remuneration of issuances with certain
characteristics, and gains/(losses) arising from
transactions with own shares, among others.
3. Risk management
3.1. ENVIRONMENT AND RISK
FACTORS
From the Group's perspective, the following factors
can be highlighted from the financial year 2025 that
have had a significant impact on risk management,
both in terms of their impact in the year and their
long-term implications:
ECONOMIC CONTEXT
INTERNATIONAL ECONOMY
The year 2025 was marked by heightened
geopolitical and economic uncertainty, exacerbated
by the substantial global increase in tariffs
implemented by the U.S. administration. While the
signing of various trade agreements helped to clarify
the picture, the new scenario is characterised by
tariffs significantly higher than pre-2025 levels and
by the persistence of some uncertainty as to their
macroeconomic impact. In any event, geopolitical
risks, beyond tariffs, will continue to shape the new
year, particularly in relation to the implications of US
foreign policy.
Despite this adverse context and episodes of strong
volatility in financial markets during the first part of
the year, the international economy was more
resilient than might have been expected. In 2025,
global GDP is estimated to have recorded growth
very close to the 2024 figure of 3.3 %, supported by
several factors: the adaptability of private sector
agents, the conclusion of tariff agreements that
avoided extreme scenarios, the gradual pass-
through of tariffs without generating abrupt
inflationary impacts, China’s reorientation of trade
towards other markets, monetary easing in the euro
area, and the boost provided by a weaker dollar for
most emerging economies. In addition, energy prices
remained relatively contained.
However, behind this resilience of the global
economy, performance by region was mixed. In the
United States, activity slowed less than expected and,
thanks to the key support provided by investment in
artificial intelligence, GDP managed to grow by close
to 2 %. China managed to overcome persistent
troubles in the real estate sector and weak domestic
demand, maintaining growth close to the official 5 %
target, supported by the reorientation of its exports
towards other economies such as the Association of
Southeast Asian Nations (ASEAN) and Europe.
The euro area economy fared somewhat better than
expected, albeit with heavy volatility in the first half of
the year, owing to front-loaded purchases aimed at
cushioning the impact of the tariffs imposed by the
US administration. Overall, GDP in the eurozone grew
by 1.5 % in 2025, compared with 0.8 % in 2024.
Germany, after two years of contraction, moved
back into positive growth (0.3 %). Meanwhile, France
(+0.9 %) endured a political crisis hindering the
approval of a budget to reduce its high fiscal deficit.
Elsewhere, Italy grew at a very sedate pace (+0.7 %),
constrained by the fading impact of the Superbonus
programme (tax relief on construction costs). Looking
ahead to 2026, growth in the euro area is projected
to be broadly in line with last year’s levels, partly
reflecting the impact of higher tariffs.
The continuation of the disinflationary process in the
euro area allowed the ECB to continue gradually
easing monetary policy throughout 2025, bringing
interest rates towards neutral levels (deposit facility
rate at 2.00 %). Against this backdrop, the ECB is
expected to keep interest rates unchanged
throughout 2026, supported by inflation at target and
a more balanced risk landscape. In view of the
uncertain global environment, the ECB has reiterated
its preference for prudence, reserving the possibility
of readjusting its monetary policy only in the event of
substantial changes in the macroeconomic
scenario.
Meanwhile, the US Federal Reserve (Fed) remained in
wait-and-see mode for much of 2025 amid the
uncertainty introduced by the policies of the new US
administration. However, the cooling of the labour
market in the second half of 2025 prompted the Fed
to cut interest rates by 75 basis points in the final
months of the year, bringing the federal funds rate to
a range of 3.50 %–3.75 %. Looking ahead to 2026,
financial markets anticipate two additional 25 basis
point cuts, although the outlook remains uncertain in
the face of competing risks: inflationary pressures
stemming from higher tariffs, set against signs of
weakness in employment.
Lastly, both the ECB and the Fed continued the
process of reducing their balance sheets through a
passive strategy of not reinvesting maturing assets,
gradually withdrawing excess liquidity which,
particularly in the euro area, remained abundant at
year-end. The Fed ended its balance sheet reduction
programme in November, having reduced it from 35
% to 21 % of GDP and announced that it will reinvest all
maturities in Treasury bills starting in December.
SPAIN AND PORTUGAL
In 2025, the Spanish economy delivered a positive
surprise amid a complex international environment,
marked by geopolitical tensions and the
protectionist shift in US trade policy. GDP grew by 2.8
%, exceeding initial forecasts and well above the euro
area average. This outcome confirms the strength of
the recovery that began after the pandemic and
positions Spain as one of the most dynamic
economies in the wider region.
Growth was mainly supported by domestic demand,
driven by private consumption and investment. The
strength of the labour market played a key role:
Social Security affiliation reached a record high of
21.84 million people in employment, up by more than
half a million compared with the previous year, while
the unemployment rate continued to decline.
Population growth, fuelled by migratory flows, helped
to boost employment and consumption, which was
reinforced by real wage growth. This was coupled
with a context of contained interest rates that
stimulated business investment, also supported by
the deployment of Next Generation EU (NGEU) funds.
By contrast, net external demand slightly dented
growth. Although exports, especially of non-tourism
services, rose strongly, this was offset by an increase
in imports, in line with buoyant domestic demand.
The gradual correction of inflation was cut short in
the second half of the year, so that after a low of 2.0
% in May, it ended the year at 2.9 %, one tenth of a
percentage point higher than in December 2024 (2.8
%), influenced especially by the energy component.
Even so, on an annual average basis, inflation eased
to 2.7 % from 2.8 % the previous year, while core
inflation declined to 2.3 % from 2.9 %.
Looking ahead to 2026, CaixaBank Research expects
the Spanish economy to maintain robust, albeit
somewhat more moderate, growth, with GDP
increasing by 2.1 %, constrained by weak external
demand, affected by tariff increases and the
sluggishness of the main European economies.
Private consumption will continue to be the main
driver, supported by improvements in employment
and wages, while investment will continue to benefit
from European funds and favourable financial
conditions.
In 2025, the Portuguese economy slowed slightly, with
GDP growth of 1.9 %, compared with 2.1 % in 2024 and
3.1 % in 2023. Despite this, Portugal continued to
outpace the wider euro area: its GDP at the end of
2025 stood 11.3 % above the level of the fourth quarter
of 2019, compared with 6.8 % in the euro area.
The main drivers of growth remained solid. Domestic
demand continued to expand strongly, driven by
buoyant private consumption, supported by the
significant increase in disposable income and
sustained employment growth. Investment also
showed a positive performance, accelerating
throughout the year. In contrast, external demand
contributed negatively to growth, in a context of high
trade uncertainty that weighed on exports, while
imports - especially of investment-related goods
and services - rebounded.
The outlook for 2026 is favourable, with GDP growth
projected at around 2 %. Investment will continue to
be supported by NGEU funds, which are entering their
final year, and by low financing costs. Private
consumption will continue to benefit from a buoyant
labour market and an improvement in household
finances. In addition, fiscal policy will be a supporting
factor, although the budget is expected to remain
close to balance.
REGULATORY AND SUPERVISORY
CONTEXT
The regulatory outline on which the Group's business
model lies is crucial to its development, whether in
terms of methodological or management processes.
Thus, regulatory analysis and its roll-out represents a
key point in the Group's agenda.
Proposals for legislative and regulatory changes, as
well as new legislation and regulation passed in 2025,
include:
PILLAR 3 REGULATION
At European level, a package of measures has been
published to simplify the EU securitisation framework,
revitalise the market and protect financial stability.
This package is the first legislative initiative in the
framework of the Savings and Investment Union (SIU)
strategy to channel European savings into the
capital markets.
In addition, the Delegated Regulation on the
Fundamental Review of the Trading Book (FRTB) has
been published in the Official Journal of the EU,
postponing its application until 1 January 2027, with
no legal option for further delay.
Of particular note is the agreement between the
European Parliament and the Council of the
European Union on the Crisis Management
Framework (CMDI). This agreement includes a
mandate to the European Commission to prepare a
report analysing how to address temporary liquidity
shortfalls during resolution processes and to propose
policy options to the European Parliament and the
Council of the EU.
As part of the simplification initiatives, a number of
proposals have been taken forward at the level of
the Economic and Financial Affairs Council, the
European Banking Authority and the European
Central Bank.
SUSTAINABLE FINANCING AND ENVIRONMENTAL,
SOCIAL AND GOVERNANCE (ESG) FACTORS
After the publication by the European Commission of
the new package of proposals to simplify the
sustainability reporting framework in the EU, known
as the "Omnibus Sustainability Act I", which includes
technical adjustments to the Corporate
Sustainability Reporting Directive (CSRD) and the
Sustainability Due Diligence Directive (CSDDD). In this
regard, it has been agreed to extend the deadlines
for implementation of the CSRD and CSDDD (‘stop
the clock’) by one and two years respectively. At
present, negotiations are continuing with the aim of
securing approval in late December. In parallel with
Omnibus I, a consultation has been launched to
amend the Delegated Taxonomy Regulation and
reduce administrative burdens without undermining
the objectives of the Green Deal. The Commission
published a comprehensive revision of the
Sustainable Finance Disclosure Regulation (SFDR)
with the aim of simplifying the current rules and
reducing the administrative burden for financial
market participants.
ANTI-MONEY LAUNDERING AND TERRORISM
FINANCING (AML/TF)
2025 is marked by the launch of the new EU Anti-
Money Laundering and Combating the Financing of
Terrorism Authority (AMLA). During 2027, AMLA plans to
select 40 entities for direct supervision, and by 2028 it
is expected to be fully operational.
RETAIL AND MARKETS
The retail and markets area has been marked by the
promotion of the Savings and Investment Union (SIU),
with the aim of channelling savings into productive
investments, improving citizens' access to financial
products and removing regulatory and supervisory
barriers in EU capital markets. In this respect, the
financial education strategy being promoted in the
EU stands out. These policies should be aligned with:
The protection of retail investors, the promotion of
long-term investments and the regulation of
financial markets. Among recent actions: the
collection of data on market integration and
supervision, a proposal for Regime 28 (an optional
legal framework to facilitate the creation and
expansion of companies in the single market), a
recommendation on savings and investment
accounts, and consultations aimed at simplifying the
reporting process. Moreover, as regards housing-
related proposals, it is relevant in the European
context to mention the Housing Construction
Strategy, alongside the European Affordable Housing
Plan. At the same time, various delegated acts of the
MiCA crypto-asset Regulation have been published,
as well as technical standards derived from EMIR 3.0
trade repositories, the MiFID/MiFIR Directive regulating
markets in financial instruments, and the Listing
Package (Prospectus), in line with the objectives of
simplification and supervisory convergence. At the
national level, in the area of consumer protection,
key pieces of legislation are still in the pipeline, such
as the Customer Care Act, the establishment of the
Financial Customer Protection Authority, the Class
Actions Act and the Act on Credit Purchasers and
Credit Managers. Last but not least, the
announcement of the Consumer Agenda 2025–2030
is noteworthy. It will strengthen consumer
confidence, improve legal certainty, enhance
regulatory enforcement and simplify administrative
procedures for businesses, while serving as a
roadmap to guide EU consumer policy over the next
five years.
DIGITAL AND PAYMENTS
The digital regulatory environment has been marked
by intense legislative activity, both at national and
European level.
In Spain, the Draft Bill for the good use and
governance of artificial intelligence has been
approved, which adapts the national framework to
the European Artificial Intelligence Regulation (AI Act).
At European level, the European Commission has
published a Digital Omnibus that simplifies rules on
artificial intelligence, security and data. This is
accompanied by the Data Union Strategy, aimed at
unlocking high-quality data for AI, and by the
European Business Wallets, which will provide
companies with a single digital identity to simplify
procedures and facilitate the development of
economic activities across the Member States.
In addition, in the area of payments, significant
progress has been made at the industry level to
provide interoperability of existing private solutions
through the signing of the agreement between the
European Payments Alliance (EuroPA) and the
European Payments Initiative (EPI). At European level,
negotiations on the Digital Euro Regulation are
ongoing. In addition, a political agreement has been
reached on the payments package, which includes a
new Payment Services Regulation and amendments
to the existing Directive. These rules establish a
general framework for combating fraud, with the aim
of preventing payment fraud and improving the
exchange of fraud-related information.
3.2. RISK CONTROL, MANAGEMENT AND GOVERNANCE
CaixaBank aims to maintain a low average risk
profile, with a comfortable level of capital, to
strengthen the confidence of customers and the rest
of stakeholders through financial soundness.
As part of the internal control framework and in
accordance with the Corporate Global Risk
Management Policy, the CaixaBank Group has a risk
management framework that enables it to make
informed risk-taking decisions, consistent to the
objective risk profile and the level of appetite
approved by the Board of Directors. This framework
comprises the elements described below:
GOVERNANCE AND
ORGANISATION
Internal control framework based on the
Three Lines of Defence model which
provides a reasonable degree of
assurance that the Group's objectives will
be achieved.
It is implemented through internal
policies, standards and
procedures that ensure proper
oversight by the governing bodies
and committees, as well as by
specialised staff.
STRATEGIC RISK PROCESSES
Top risk
events
Critical adverse scenarios that could
significantly affect the Group beyond its
business model in the short to medium
term, potentially impacting its financial
health, reputation, strategy, or other
aspects.
RISK
MANAGEMENT
FRAMEWORK
Corporate
Risk
Catalogue
Group risk taxonomy corresponding to the
material risks identified.
Risk Appetite
Framework
(RAF)
It determines the types of risk and
thresholds the Group is willing to accept in
pursuing its strategic objectives, in relation
to all the risks included in the Catalogue.
RISK CULTURE
The risk culture is structured
through training, communication
and the evaluation and
rewarding of employee
performance, etc.
Risk
Assessment
Half-yearly self-assessment exercise of the
risk profile of the Group.
3.2.1. INTERNAL CONTROL FRAMEWORK
The internal control framework is the set of
strategies, policies, systems and procedures that
exist within CaixaBank Group to ensure prudent
business management and effective and efficient
operations. It is implemented through:
| The appropriate identification, measurement
and mitigation of risks to which the Group is or
could be exposed.
| The existence of comprehensive, pertinent,
reliable and relevant financial and non-financial
information.
| The adoption of solid administrative and
accounting procedures.
| The compliance with regulations and
requirements in terms of supervision, codes of
ethics and internal policies, processes and
standards.
It is integrated into the Group's internal governance
framework, tailored to the business model and
complies with: i) the regulations applicable to
financial institutions, ii) the EBA Internal Governance
Guidelines of 2 July 2021, which develop the internal
governance requirements set out in Directive
2013/36/EU of the European Parliament, iii) the
recommendations of the CNMV on this matter and
iv) other guidelines on control functions applicable
to financial institutions.
The principles for the Group's internal control
framework are detailed in the Corporate
Governance and Internal Control Policy, utilizing the
'three lines of defence model'.
FIRST LINE OF DEFENCE
The first line of defence comprises the business lines
and units, together with the areas providing support,
that give rise to the exposure to risks in the
performance of the Group's activities. Assumes risks
taking into account the Group's risk appetite,
authorised risk limits and existing policies and
procedures, and it is part of its responsibility to
manage and control these risks. Therefore, they are
responsible for designing and implementing
processes and establishing control mechanisms to
ensure that the main risks arising from their activities
are identified, measured, assessed, managed,
mitigated, controlled and reported.
The business lines and support areas integrate
control in their daily activities as a basic element
reflecting the Group's risk culture.
When required due to the level of complexity or
intensity of activities, specific specialist control and
analysis units are set up to ensure that the risks are
handled in an effective manner. These functions may
be integrated into the business and business support
units themselves, as long as they do not belong to
the second or third line of defence functions.
SECOND LINE OF DEFENCE
Formed by the Risk Management Function and
Compliance, the second line of defence is
responsible for:
| Preparing risk management and control policies
aligned with the Risk Appetite Framework (RAF) in
coordination with the first line of defence,
assessing their subsequent fulfilment.
| Identifying, measuring and monitoring risks
(including emerging risks), contributing to the
definition and implementation of risk, process risk
and control indicators.
| Regular monitoring of the effectiveness of first
line of defence indicators and controls, as well as
second line of defence indicators and controls.
| Following up control weaknesses that are
identified, as well as establishing and
implementing Action Plans.
| Issuing an opinion on the suitability of the risk
control environment.
Risk Management
Function
Compliance
Second line of
defence
Global Risk
Committee
Executive
Committee
Board of
Directors
Third line of
defence
Internal Audit
Audit and Control
Committee
The activities of the second line of defence, as well as
the weaknesses identified, the follow-up of action
plans and the opinion on the adequacy of the
control environment in the Group, are regularly
reported to the bodies responsible for the control
environment, following the established hierarchy, as
well as to supervisory bodies.
Risk Management Function
For risks within its remit, which are all risks except
those reserved for Compliance (legal and regulatory,
and conduct and compliance): i) ensures that all
risks to which the Group is or may be exposed are
properly identified, assessed, monitored and
controlled; ii) provides the governance bodies with
an aggregated view of all risks to which the Group is
or may be exposed, including an aggregated version
of the operational control environment of risk
processes; iii) monitors risk-generating activities,
assessing their alignment with the approved risk
tolerance and ensuring forward-looking planning of
the related capital and liquidity needs under both
normal and adverse conditions; iv) monitors
compliance with the risk appetite limits approved by
the Board of Directors; v) validates and oversees the
proper functioning and governance of risk models,
verifying their suitability in line with regulatory uses;
and vi) ensures the existence of a risk culture
embedded in management, based on the
identification and mitigation of risks and on
balancing risk and return, through training and
awareness-raising initiatives that position risk culture
as a differentiating element in decision-making.
At CaixaBank, the risk management function (Risk
Management Function or RMF) is carried out by the
Risk Management and Compliance Division. The Risk
Management Function reports functionally to the
Chair of the Risks Committee and its corporate
scope extends to the entire CaixaBank Group,
notwithstanding the functionally dependent units
that exist at certain Group companies.
Among other responsibilities, CaixaBank’s RMF is
directly entrusted with second line of defence
functions for all risks, whether financial, non-financial
or transversal in nature, except for those reserved for
the regulatory compliance function. It is also
responsible for setting the general risk management
framework and other aspects common to all
financial and non-financial risks, for the transversal
function of promoting, coordinating and governing
the Bank’s operational internal control activities
across all risks, for ensuring the reliability of
information, and for model validation.
The person in charge of Risk Management and
Compliance is considered to be responsible for the
CaixaBank Group's Risk Management Function and is
therefore the person who complies with the
requirements of regulators and supervisors in this
area and performs the functions assigned to this
position by the applicable regulations.
Compliance
The mission of Compliance is to identify, assess,
supervise and report on the risks of sanctions or
financial loss to which the Group is exposed, as a
result of non-compliance or defective compliance
with laws, regulations, judicial or administrative
requirements, codes of conduct or ethical and good
practice standards, relating to its scope of action
and with reference to legal and regulatory, and
conduct and compliance risks (both risks jointly fall
under Compliance Risk); its mission is also to advise,
inform and assist senior management and the
governance bodies on regulatory compliance
matters, promoting, through training, information
and awareness actions, a culture of compliance
throughout the organisation.
To this end, the mission of Compliance is articulated
through the following objectives:
| The supervision of the compliance risk derived
from the processes and activities carried out by
the company.
| Fostering, championing and promoting the
corporate values and principles enshrined in the
Code of Ethics that guide the Bank's actions.
| Promoting a culture of control and compliance
with the law and with all rules and regulations in
force (both external and internal) so as to help
ensure that they are known and respected
across the entire organisation.
The Compliance Department reports hierarchically
to the Risk Management and Compliance
Department, which has a holistic view of all risks, and
functionally to the Chair of the Risks Committee. It is
an autonomous function, and thus has sufficient
initiative to undertake its duties without the need to
receive specific instructions from other departments
or act at their behest. Likewise, Compliance has a
corporate remit and, accordingly, from CaixaBank
the compliance model of subsidiaries with their own
compliance function is coordinated and overseen,
while management is centralised for those that do
not have a dedicated team.
Compliance regularly reports to the governance
bodies and supervisory authorities (Bank of Spain,
Executive Service of the Commission for the
Prevention of Money Laundering and Monetary
Offences (SEPBLAC), the Spanish Treasury and the
CNMV, among others).
The management model of Compliance is built on
two fundamental pillars: the compliance risk
taxonomy and the three lines of defence model.
Compliance uses the following key elements to
ensure adequate coverage of compliance risk: i)
compliance programme, ii) annual compliance plan
and monitoring of identified control deficiencies or
regulatory breaches, and iii) action plans for their
mitigation. Likewise, Compliance carries out advisory
activities on matters within its remit and carries out
actions to promote the culture throughout the
organisation (training, awareness-raising and
corporate challenges).
In accordance with CaixaBank’s corporate
governance and internal control policy, Compliance
is responsible for overseeing conduct and
compliance risks and regulatory legal risk from
among those included in the Corporate Risk
Catalogue.
The subcategories that make up this Compliance
Risk Taxonomy are subject to annual review by the
Global Risks Committee.
Integrity of conduct and compliance with internal
regulations by all members of the organisation are
the essential pillars of the activity provided by
CaixaBank. It is therefore essential to provide staff
with mechanisms to help detect possible conduct
that should be prevented/corrected.
CaixaBank has an Internal Information System (IIS)
for reporting actions or omissions that may
constitute breaches of European Union Law and
those that may constitute a serious or very serious
criminal or administrative offence.
As a result of CaixaBank’s commitment to promoting
best practices, a follow-up audit was carried out in
2025 of the Bank’s existing certifications under ISO
37301 on compliance management systems, ISO
37001 on anti-bribery management systems, and UNE
19601 specifically on criminal compliance
management systems.
Furthermore, certification processes linked to the
abovementioned standards were undertaken at
various Group companies.
THIRD LINE OF DEFENCE
Internal Audit, as an independent and objective
assurance and consulting function, serves as a third
line of defence, supervising the actions of the first
and second lines of defence with the aim of
providing reasonable assurance to Senior
Management and the governing bodies. It
contributes to the Group achieving its strategic
objectives, bringing a systematic and disciplined
approach in the assessment and improvement of
the risk management and control processes, and
corporate governance.
In order to establish and preserve the function's
independence, Internal Audit Management
functionally reports to the Chair of the Audit and
Control Committee, without prejudice to the fact that
it must report to the Chair of the Board of Directors
for the due compliance of duties.
Internal Audit has a rule book governing how it
operates, approved by the Board of Directors. It
establishes that Internal Audit is an independent and
objective assurance and consultation function. It is
designed to add value and improve activities. Its
objective is to provide reasonable assurance to
Senior Management and the governance bodies
with regard to:
| The effectiveness and efficiency of internal
control systems in mitigating the risks associated
with the activities of the Group.
| Compliance with the legislation in force, with
special attention to the requirements of
supervisors and the suitable application of the
global management and risk appetite
frameworks defined.
| Compliance with internal policies and rules, and
alignment with best practices and uses in the
sector, for adequate internal governance of the
Group.
| The reliability and integrity of information,
including the effectiveness of system of Internal
Control over Financial and Sustainability
Reporting (ICFR and ICSR).
Its main supervisory functions include:
| The adequacy, effectiveness and
implementation of policies, regulations and
procedures.
| The effectiveness of controls.
| Adequate measurement and monitoring of first
line of defence and second line of defence
indicators.
| The existence and correct implementation of
action plans to remedy shortcomings in controls.
| The validation, monitoring and assessment of
the control environment by the second line of
defence.
Its duties also include:
| Preparing a multi-year Strategic Internal Audit
Plan aligned with that of the Bank, and preparing
the multi-year Annual Audit Plan based on risk
assessments, which includes regulatory
requirements and tasks and projects requested
by Senior Management and the Audit and
Control Committee. The annual plan is submitted
to the Audit and Control Committee for review
and then to the Board of Directors for approval.
In this respect, the highlights of the 2025 annual
audit plan were: cybersecurity, the technology
transformation plan, sustainability, marketing
and quality, corporate governance and
regulation, supervisory expectations, financial
risks, and key projects.
| Regularly reporting on the conclusions of works
carried out and weaknesses detected, passed
on to governing bodies, Senior Management,
external auditors, supervisors and all other
relevant control and management
environments.
| Adding value by proposing recommendations to
address weaknesses detected in reviews and
monitoring their implementation by the
appropriate centres.
3.2.2. GOVERNANCE AND ORGANISATION
The organisational set-up in relation to governance in risk management is presented below:
Annual General Meeting
Board of
Directors
(BoD)
Determines and monitors the business model and is responsible for introducing a risk governance
framework in keeping with the Group's risk appetite. This includes the promotion of a solid and diligent risk
culture, establishing the risk appetite within a Risk Appetite Framework (RAF). Monitors the result of the risk
assessment process, establishes the taxonomy of the material risks through the Corporate Risk Catalogue,
approves the internal governance policies and the management and control of risks.
Innovation,
Technology and
Digital
Transformation
Committee
Executive
Committee
Executive
Committee
Audit and Control
Committee (ACC)
Appointments and
Sustainability
Committee
Remuneration
Committee
Directors
Evaluates the
effectiveness of
internal control
systems, the
internal audit
function and risk
management
systems. It also
oversees the
process of
preparing and
presenting financial
and non-financial
information.
Submits proposals to
the Board of Directors
and assesses the
skills, knowledge and
experience of the
members of the
Board and key
personnel. Supervises
and controls the
correct operation of
the corporate
governance system,
as well as the
fulfilment of the
policies and rules
regarding
environmental and
social matters.
A body vested with
powers from the
Board of Directors to
adopt operational
and strategic
decisions within
regulatory limits.
Approves certain
credit and
guarantee
transactions and
submits others to the
Board in accordance
with its powers.
Establishes the
general principles
and the framework
of governance of
the retributive policy
of the Board and
the compensation
package of Senior
Management and
key positions, and
informs of the
general
remuneration
policy.
Assists the Board in
all matters related
to technological
innovation and
digital
transformation, as
well as the
monitoring and
analysis of trends
and innovations
when they may
affect the strategy
and business
model.
Advises the Board
on the overall risk
strategy and risk
appetite, reports on
the RAF and
proposes risk
policies to the
Board.
Management Committee
Standing Loan Committee
Global Risks Committee
Tasked with developing the Strategic Plan
and Budget approved by the Board of
Directors. Adopts decisions that affect, or
could affect, risk management. Approves
structural changes, appointments,
spending lines and business strategies.
Collectively endorses loan, credit,
guarantee and investment transactions
in general that form part of the bank's
corporate purpose, that it is responsible
for approving as set out in the internal
regulations.
Responsible for the overall
management, control and monitoring
of risk management, as well as
assessing the implications for liquidity
management, solvency and the
consumption of economic and
regulatory capital.
Information and Data Quality
Governance Committee
Information Technology and Security
Committee
Operational Resilience Committee
Technical Committee on the Interest
Rate Benchmark Contribution Process
Efficiency Committee
Capital Committee
Recovery and Resolution Plan
Committee
Privacy Committee
Product Strategy Committee
ALCO “Assets and Liabilities
Committee
Regulation Committee
Internal Control Body – ICB Group
Internal Control Body – ICB
Incidents Committee
Diversity Committee
Sustainability Committee
Major Auctions Committee
Committee for the Valuation and
Acquisition of Real Estate Assets
(CVAAI)
Credit Risk Policy Committee
Impairment Committee
Models Committee
Operational Risks Committee
Reputational Risks Committee
Corporate Crime Prevention Committee
Internal Rules of Conduct (IRC)
Monitoring Body
Senior Management*
* Acting within the framework of the assigned
duties it comprises several committees for risk
governance, management and control.
3.2.3. STRATEGIC RISK PROCESSES
The objective of the strategic risk processes is the
identification, measurement, monitoring, control and
reporting of risks. To this end, the processes include
four key elements, which are developed below: The
Top risk events (identification and assessment), the
Corporate Risk Catalogue (identification, taxonomy
and definition), the risk appetite framework
(monitoring) and the Risk Assessment.
The result of strategic processes is reported at least
annually, first to the Global Risks Committee and then
to the Risks Committee, before finally being
submitted to the Board of Directors for approval.
TOP RISK EVENTS
The competitive and social context is decisive in the
Group's strategy and development. In this regard, the
Group identifies as ‘top risk events’ the most relevant
adverse events to which the Group is exposed
beyond its own business model in the short to
medium term and which could have a significant
impact on its financial position, reputation, strategy
or any other area. Consequently, should any of these
significant risk events occur, they would manifest
through one or more risks outlined in the Catalogue.
In this regard, the severity of the impact of these
events can be mitigated through risk management.
In 2025, the top risk events were grouped into five
main families of risk events:
Shocks arising from the geopolitical and
macroeconomic environment
This family includes a pronounced and persistent
downturn in the macroeconomic outlook, coupled
with episodes of heightened volatility in financial
markets, which could result from global events such
as the escalation of armed conflicts, persistent
diplomatic tensions, trade wars, supply chain
disruptions, international sanctions or cyberattacks
affecting global stability, the weakening of
multilateral institutions and the loss of international
coordination in response to global crises, among
others. All of these may be driven by, or exacerbated
by, ESG factors such as migratory pressures or
energy crises. They could also stem from domestic
events such as asset bubbles, persistent
macroeconomic imbalances, or an intensification of
political and territorial tensions in Spain.
These events may result in financial market
disruptions, operational or regulatory restrictions,
deterioration of investor confidence, increased
political and economic uncertainty, inflationary
pressures, materialisation of systemic economic
crises or prolonged recessions that significantly
affect economic activity and the stability of the
financial system in Spain. The potential
consequences include a widespread deterioration in
credit quality, a reduction in business volumes, an
increase in non-performing loans, deposit outflows,
losses on investment portfolios, an increase in the
country risk premium (funding costs), and pressure
on costs (due to inflation).
Mitigating: the Group understands that such risks are
sufficiently managed by its levels of provisions,
solvency and liquidity, validated by compliance with
both external and internal stress exercises, and
reported in the annual internal capital and liquidity
adequacy assessment processes (ICAAP and ILAAP,
respectively).
Arrival of new competitors and application of
new technologies
There is an expectation that the competition of
newcomers will increase, such as fintech companies
(such as digital banks), big techs and neobanks with
disruptive proposals or technologies. Depending on
the degree of intensity of this event, a new entrant
could gain a significant market share at the expense
of incumbent institutions. This could also lead to
intense disaggregation and the disintermediation of
part of the value chain, which in turn could affect
margins and cross-selling, given that banks would be
competing with more agile, flexible companies with
generally low-cost proposals for the consumer. All of
this could be exacerbated if the regulatory
requirements applicable to these new competitors
and services were not the same as those in place at
present for credit institutions.
However, the gradual normalisation of interest rates
and actions aimed at reducing liquidity by central
banks have led to lower investment in fintechs,
emphasising profitability over their ability to pursue
aggressive growth strategies. However, the
normalisation of interest rates into positive territory
has also led to the emergence of commercial
deposit-taking offers by digital banks that have a
banking licence, which could help them to expand
their customer base. Meanwhile, big techs continue
to expand their positioning along parts of the value
chain of financial institutions in other jurisdictions.
Alongside the developments of new entrants, there
are also initiatives driven by regulatory authorities
that could facilitate the entry of other players into
the financial business. One such initiative is the
launch of a digital euro, which, pending a specific
design, could allow non-bank players to intermediate
the management of digital euro portfolios. Further
examples include the legislative proposals for a
European digital ID, PSD3 and Open Finance, which
will allow for the sharing of financial data with third
parties and reduce the costs of switching financial
service providers.
With regard to new technologies, it is worth
highlighting recent advances in generative artificial
intelligence, a technology that can drive competitor
growth, cost reduction and new ways of engaging
with customers. Its degree of application can lead to
competitive advantages or disadvantages.
Mitigating: The Group considers new entrants to be a
low risk, as they are not only a potential threat, but
also an opportunity as a source of collaboration,
learning and stimulus for the achievement of the
digitalisation and business transformation objectives
set out in the Strategic Plan. For this reason, the
Group regularly monitors the performance of the
main newcomers and big tech movements within
the industry. Furthermore, an internal sandbox space
has been in place since 2020 to technically analyse
—in a streamlined and secure way— the solutions of
certain fintech companies with which there are
partnership opportunities.
Furthermore, the Group possesses Imagin, which
serves as an outstanding value proposition, and it will
continue to capitalise on this to counter competition
from neobanks. Regarding competition from big
techs, the Group is committed to improving the
customer experience with the added value of the
Group’s social sensitivity (‘bits and trust’), as well as
exploring possible collaborative approaches (open
banking) and entering into agreements in certain
cases (such as Apple or PayPal).
Regarding the application of generative artificial
intelligence, CaixaBank is actively implementing
various use cases and intends to enhance its
technological infrastructure to integrate this
technology extensively into its operations.
Cybercrime and information security
Year after year, cybercrime evolves criminal
schemes to try to profit from different types of
attacks. However, the Group's introduction of these
advanced technologies and services to customers
also opens up new vulnerabilities that cybercriminals
aim to exploit, increasing the complexity of their illicit
activities.
This constant evolution of criminal vectors and
techniques puts pressure on the Group to constantly
reassess the model for preventing, managing and
responding to cyberattacks and fraud in order to be
able to respond effectively to current and emerging
risks. An example of this is the adoption of generative
artificial intelligence by cybercriminals in order to be
more efficient and effective when constructing and
executing their attacks and fraud attempts, to which
the Group is responding with new security
capabilities and strategies.
Relentless efforts among cybercriminals to
impersonate different companies and official bodies
have led to numerous cybersecurity events at many
companies and organisations. In parallel, regulators
and supervisors in the financial field have made this
a top priority. The DORA Directive (Digital Operational
Resilience Act) took effect in January 2025 and is
aimed precisely at strengthening the digital
resilience of the financial sector.
Taking into account the global context, existing
cybersecurity threats and recent attacks received by
other entities, the exploitation of such events in the
Group's digital environment could have serious
impacts of various kinds, including massive data
corruption, unavailability of critical services (e.g.
ransomware), attacks on the supply chain, leakage
of confidential information or fraud in digital
channels. Should these impacts directly related to
banking transactions occur, they could entail
significant sanctions by the competent
organisations and potential reputational damage for
the Group.
Mitigating: The Group is also very aware of the
importance and level of threat that exists at this time
and therefore constantly reviews the technological
environment and applications in terms of the
integrity and confidentiality of information, as well as
the availability of systems and business continuity,
both with planned reviews and through continuous
auditing by monitoring the defined risk indicators.
In addition, the Group keeps its security protocols
and mechanisms up to date to adapt them to
current and emerging threats (e.g. generative
artificial intelligence), continuously monitoring the
risks to which the Bank is exposed in the course of its
business. The evolution of security protocols and
measures are included in the strategic information
security plan, in line with the Group's strategic targets
to remain at the forefront of information security and
in accordance with the best market standards. The
Group also has an International Security Advisory
Board (ISAB), whose functions include reviewing
information security strategy and providing external
expertise to strengthen operational resilience.
Unfavourable changes to the legal, regulatory
or supervisory framework
The risk of increased pressure from the legal, fiscal,
regulatory or supervisory environment is one of the
risks identified in the risk self-assessment exercise
that may have the greatest impact in the short to
medium term. Specifically, we have observed a need
to continue to uphold constant monitoring of new
regulatory proposals and their implementation,
given the high activity of legislators and regulators in
the financial sector. Various stakeholder groups
(supervisors, regulators, governance bodies, etc.) are
becoming increasingly concerned over geopolitical
and cybersecurity risks, as well as with regard to ESG
aspects, despite a consensus on the need to temper
such expectations. More precisely, particular
importance is being attached to the risks arising
associated with the increase in taxes levied on the
banking sector, especially where this leads to a loss
of competitiveness vis-à-vis other European players.
Among the legislative initiatives at the European
level, the level 2 developments of the final Basel III
reforms, the reform of the bank crisis management
framework (CMDI – Crisis Management and Deposit
Insurance) and the revision of the securitisation
framework stand out. In relation to ESG aspects,
highlights in the period include the law-making
process of the Sustainability Omnibus package,
which seeks to streamline reporting requirements
(CSRD – Corporate Sustainability Reporting Directive)
and due diligence obligations (CSDDD – Corporate
Sustainability Due Diligence Directive). In addition, the
ESG regulatory environment continues to evolve, with
new guidelines such as the EBA's ESG Risk Guide
reinforcing expectations on how institutions should
integrate ESG factors into their risk management and
decision-making. In the digital area, the
development of the digital euro, the progress of the
payments package (PSD3/PSR - Payment Services
Directive and Regulation), aimed at modernising
digital payments in the EU and introducing anti-fraud
measures, as well as the regulation on data sharing
in the financial sector (FIDA - Financial Data Access)
are closely monitored. In addition, the creation of the
European Digital Identity Wallet will be disruptive,
enabling the identification and authentication of
individuals across the EU. Moreover, with the recent
launch of the Savings and Investments Union
initiative (SIU), special attention is given to the
finalisation of the Retail Investor Strategy (RIS - Retail
Investment Strategy). In Spain, the transposition of
the Consumer Credit Directive is still pending, along
with the approval of the draft bill to establish the
Independent Administrative Authority for the
Protection of Financial Consumers, the draft Organic
Law on the protection of consumers’ rights and
interests, and the draft bill on credit servicers and
credit purchasers. In the supervisory realm, the
period saw heightened pressure on risk
management (for example, the ECB’s review of
institutions’ practices in relation to environmental
risks, or the ECB Guide on governance and risk
culture). The configuration of the new tax framework,
which incorporates a structural levy on net interest
income and a supplementary tax for large groups,
has significantly increased the tax burden on credit
institutions, affecting their tax efficiency and
strategic capital planning.
Further highlights included the implementation of
Law 11/2023 of 8 May, transposing EU Directives on the
accessibility of certain products and services; DORA
(Digital Operational Resilience Act); and, in the field of
artificial intelligence, Regulation (EU) 2024/1689,
known as the AI Act; and on the subject of
sustainability, the EBA Guidelines on the
management of ESG risks. In the markets area, the
implementation of EMIR 3.0, which reinforces control
and transparency in derivatives, as well as the
modification of MiFID/MiFIR. At Spanish level, this
includes the introduction of the digital ID for in-
person identification, which has a significant internal
impact, and, lastly, Organic Law 1/2025 on procedural
efficiency, which ushers in new requirements relating
to judicial efficiency and mandatory mediation.
Mitigating: Regulatory proposals impacting the
Group are managed and tracked by various
divisions, coordinated by the Regulatory Committee.
Furthermore, given the increase in legislative activity,
relations with the authorities have been stepped up
in order to anticipate possible new legislative
initiatives and, in turn, to be able to represent and
convey CaixaBank’s interests to the authorities in an
efficient manner.
Concerning the regulations that have been
approved, the Regulatory Implementation
Management team is responsible for the centralized
oversight and monitoring of those impacting the
Group before they become effective. The goal is to
ensure timely and effective implementation by
adjusting policies, processes, contracts, and internal
regulations to comply with the new rules. This
process is supported by an external provider to carry
out a double control of these regulations. Regulatory
implementation processes are submitted to each of
the relevant internal committees (such as the
Transparency Committee for the adaptation of the
new regulation on contracts, rules, policies and
internal procedures). In addition, the status and
evolution of the implementation is reported to the
Global Risks Committee and the Risks Committee on
a regular basis.
Extreme events
Given their nature, they are events with a low
probability of occurrence, but with a high potential to
cause significant consequences, such as
pandemics, events of an environmental nature or
with an impact on the supply chain (e.g. power,
water, gas outages, service shutdowns, etc.). The
rarity of such events historically complicates
predicting their impact on each risk listed in the
Catalogue, as well as determining the specific
measures that would need to be implemented to
manage or mitigate the event's effects on the
economies of the impacted countries. Taking
COVID-19 as a reference, there may be high volatility
in the financial markets. Furthermore,
macroeconomic perspectives may get significantly
worse and with notable uncertainty in the
prospective scenarios.
Mitigating: capacity for effective implementation of
management initiatives to mitigate the effect on the
risk profile caused by the deterioration of the
economic environment in case of an extreme
operational event. Moreover, business continuity
plans continue to be strengthened with a view to
effectively mitigating the scenarios identified in the
risk analysis across the various areas (corporate
centres, branch network and international network).
Procedures to ensure an accurate estimation of
losses are also being enhanced, and efforts are
under way to make the Group more resilient to
extreme events.
CORPORATE RISK CATALOGUE
The Corporate Risk Catalogue is the Group's
taxonomy of material risks. It ensures a consistent
Group-wide approach to the monitoring and internal
and external reporting of risks, and undergoes
regular reviews (at least once a year). Following an
analysis, the material risks for CaixaBank are included
in the Risk Catalogue.
Non-material risks are inventoried and reviewed
periodically in successive identification and
materiality exercises, in order to detect any potential
changes in their nature, magnitude, recurrence or
trend that might warrant their inclusion in the
catalogue.
OPERATIONAL RISK
FINANCIAL RISKS
Actuarial
Credit
Conduct and
compliance
Legal and
regulatory
Technology
Other
operational
risks
Structural
interest
rate
Liquidity and
funding
Market
   
Business profitability
                    Own funds and solvency
TRANSVERSAL RISKS
                                      Model
                                  Reputational
TOP RISK EVENTS
Shocks arising from
the geopolitical and
macroeconomic
environment
Arrival of new
competitors and
application of new
technologies
Cybercrime and
information security
Unfavourable changes
to the legal, regulatory
or supervisory
framework
Extreme events
Risks affected by the transversal
sustainability factor (ESG)
1It is important to note that the objectives are not only reflected in risk tolerance levels, but the RAF also includes minimum risk appetite statements, such as the
monitoring of tax risk as part of the legal and regulatory risk included in the Corporate Risk Catalogue.
The definition of each risk is set out below:
Transversal
risks
Obtaining results below market expectations or Group targets that, ultimately, prevent the
company from reaching a level of sustainable returns greater than the cost of capital.
Risk caused by a restriction of the CaixaBank Group’s ability to adapt its level of capital to
regulatory requirements or to a change in its risk profile.
Potential adverse consequences for the Group that could arise from decisions based primarily
on the results of models with errors or biases in their design, conception, application or use.
Potential financial loss or lower income for the Group as a result of events that negatively affect
the perception that interest groups have of the CaixaBank Group.
Financial risks
Loss of value of the assets of the CaixaBank Group vis-à-vis a customer due to the impairment of
their ability to honour their commitments to the Group. Includes the risk generated by
transactions in the financial markets (counterparty risk).
Risk of a loss or adverse change to the value of the commitments assumed through insurance or
pension contracts with customers or employees due to the differences between the estimate for
the actuarial variables used in the pricing model and reserves and the actual performance of
these.
Negative impact on the economic value of balance sheet items or on the net interest margin
due to changes in the structure of interest rates over time and the impact thereof on asset and
liability instruments and off-balance sheet items not held in the trading book.
Risk of insufficient liquid assets or limited access to market financing to meet the contractual
maturities of liabilities, regulatory requirements, or the investment needs of the Group.
Loss of value, with impact on results and solvency, of a portfolio (set of assets and liabilities), due
to adverse movements in prices or market rates.
Operational
risk
The application of criteria that run contrary to the interests of its customers and stakeholders, or
acts or omissions by the Group that are not compliant with the legal or regulatory framework, or
with internal policies, regulations or procedures, or with codes of conduct, ethical standards and
good practice.
Potential losses or decreases in the CaixaBank Group's profitability as a result of legislative
changes, the incorrect implementation of said legislation in the CaixaBank Group’s processes,
the misinterpretation of legislation applied to transactions, incorrect handling of court or
administrative rulings or of claims or complaints received.
Risks of losses due to hardware or software inadequacies or failures in technical infrastructure,
due to cyberattacks or other circumstances that could compromise the availability, integrity,
accessibility and security of the infrastructures and data.
Risk of loss or damage caused by errors or shortcomings in processes, due to external events or
due to the accidental or intentional actions of third parties outside the Group. This includes risk
factors related to outsourcing, business continuity and external fraud.
Business
profitability
Own funds
and solvency
Model
Reputational
Credit
Actuarial
Structural
interest rate
Liquidity and
funding
Market
Conduct and
compliance
Legal and
regulatory
Technology
Other
operational
risks
Risks affected by the transversal
sustainability factor (ESG)
There was no change during the period in the 13 level
1 risks that make up the Corporate Risk Catalogue.
The only change is that the definition of model risk is
adjusted to accommodate the possibility that
models may include biases in their design or
conception. Moreover, in the 2025 review exercise,
conduct and compliance risk was identified as being
materially affected by the transversal sustainability
(ESG) risk factor. Previously, business profitability risk,
reputational risk, credit risk, legal and regulatory risk,
and certain other operational risks had been
identified.
RISK APPETITE FRAMEWORK
The Risk Appetite Framework (hereinafter Risk
Appetite Framework or “RAF”) is a comprehensive and
forward-looking tool with which the Board of
Directors determines the risk typology and thresholds
(risk appetite) it is willing to accept in order to
achieve the Group's strategic objectives 1. These
objectives are formalised through the Risk Appetite
Statement, which consists of qualitative statements
(risk philosophy) that make explicit the Board's
positioning and aspiration in relation to risk appetite
and risk preferences, the purpose of which is to
reflect the Group's specific propensity towards each
of the risks in the Corporate Catalogue.
Maintain a moderate-to-low risk profile, with a comfortable level of capital, with the aim of building trust among customers and
other stakeholders through financial strength.
Balanced and diversified generation of income and capital, supported by a sound balance sheet structure, preserving economic
value and the quality of the credit portfolio and insurance activity.
Be permanently in a position to meet its obligations and funding needs in a timely manner, even under adverse market conditions.
Have a stable and diversified funding base to preserve and protect the interests of its depositors.
Operate in the financial markets, primarily focused on serving clients.
Ensure that the business strategy and relationships with stakeholders satisfy responsible conduct criteria, applying the highest
ethical and sustainability standards and taking into account impacts and their transmission through transversal ESG risk factors.
To place integrity at the core of our relationship with stakeholders, complying with the highest standards of conduct and regulatory
compliance, with special attention to the prevention of money laundering, the financing of terrorism and other legal and regulatory
obligations.
Pursue excellence, quality and operational resilience to continue to provide financial services to customers in line with their
expectations, even under adverse conditions.
Manage the use of models under a robust control and governance framework to ensure informed and consistent decision-making,
taking into account data ethics and avoiding bias.
Promote sound internal governance, based on the three lines of defence model in risk management, and a strong risk culture
embedded in management through policies, communication, training and staff remuneration.
       
Qualitative statements
Level 1
Level 2
Level 3
Statements and
core metrics
Metrics that
complement and
provide a forward-
looking vision
Other metrics
relevant to
risk management
Transversal risks
Cost-to-income ratios
Regulatory solvency ratios
Quantitative metrics on non-financial
risks: model and reputational
Detailed metrics
that help to
complement the
monitoring of all the
risks featured in the
Catalogue, thus
ensuring end-to-end
coverage and
providing a forward-
looking perspective.
Management and
follow-up metrics
Limits to risk-taking
Recovery indicators
not included in level
1 or 2
Other relevant
metrics
Business profitability
Own funds and solvency
Model
Reputational
Financial risks
Calculations based on advanced models
and approaches
Accounting figures (cost of risk and NPL
ratio)
Indicators that encourage diversification
(e.g. by borrower, sector)
Regulatory and internal liquidity metrics
that oversee the upholding of
comfortable liquidity levels
Credit
Actuarial
Structural interest rate
Liquidity and funding
Market
Equivalence in the Risk Catalogue
Operational risk
Quantitative metrics on non-financial
risks: (i.e. operational)
Metrics of number of compliant
incidents
Conduct and compliance
Legal and regulatory
Technology
Other operational risks
Thresholds
Reference threshold
or full traffic-light
classification
Appetite
Tolerance
Non-compliance
Recovery
Plan
Reporting
Trend in metrics
and forecast
Monthly by the Global Risks Committee
and Risks Committee
Quarterly to the Board of Directors
Monthly by the
Global Risks
Committee
Quarterly by the
Risks Committee
Global Risks
Committee and
specialised
committees
Reporting and alert system
Non-compliance
They are escalated to: Global Risks Committee, Risks Committee and
Board of Directors
Risk preferences outline the Bank's stance on various
risk types in an understandable manner. They are
established for all primary risks within the Catalogue
and are meant to encapsulate the current
understanding, perspectives, and capabilities
concerning these risks, thereby directing the
company's management strategies.
To determine the appetite thresholds, as applicable,
the references taken into account are current
applicable regulatory requirements, historical
developments and standardised and structural
approaches, and strategic objectives with a
sufficient additional margin to allow for early
management to prevent non-compliance.
RISK ASSESSMENT
The Group conducts a risk self-assessment process
every six months, seeking to:
| Assess the inherent risks assumed by the Group
according to the environment and business
model.
| Make a self-assessment of its risk management
and control capacity, as a tool to help detect
best practices and weaknesses in relation to
risks.
This process makes it possible to determine the
status of each of the risks identified in the Corporate
Risk Catalogue and, also taking into account the
internal governance assessment, to determine the
Group's risk profile.
3.2.4. RISK CULTURE
The Group’s risk culture is embodied in the Risk
Culture Framework, which serves as the reference
document for entrenching a robust, consistent and
transversal culture across the entire organisation.
This framework develops in depth the principles,
roles, responsibilities and mechanisms that guide
prudent risk management, aligning corporate values,
risk appetite and supervisory expectations.
Risk culture guides management and employee
decision-making towards behaviours that support
prudent management and are consistent with the
organisation’s risk appetite. It also promotes a
proactive and comprehensive approach to risk
management and control in all businesses and
typologies, with a forward-looking vision that
facilitates the analysis of trends in different horizons
and scenarios, favouring the identification and
management of emerging risks.
This culture is underpinned by a high level of risk
awareness, risk management, a strong governance
structure, open and critical dialogue within the
organisation and the absence of incentives for
unwarranted risk taking.
Thus, actions and decisions involving an assumption
of risk are:
| Consistent with the corporate values and the
core principles of the Group's activity.
| Consistent with the Group's risk appetite and risk
strategy.
| Based on exhaustive knowledge of the risks
involved and how to manage them, including
environmental, social and governance factors.
The Framework enshrines the strategic pillars on
which the risk culture is built:
ACCOUNTABILITY
CaixaBank’s Board of Directors fosters a strong risk
culture, acting as a role model and practising and
conveying the expected values and behaviours in
relation to risk across the entire organisation. It
encourages this culture to be present in the entity's
decision-making processes and management,
periodically reviewing its adequacy and promoting
improvements when deemed necessary.
All employees must be fully aware of their
responsibility towards risk management. This risk
management that is not the sole responsibility of risk
experts or internal control functions. The business
units are primarily responsible for the day-to-day
management of risks in compliance with the bank's
policies, procedures and controls and will promptly
report, within or outside the bank, any cases of non-
compliance identified.
COMMUNICATION
Effective, proactive, accessible and transversal
communication on risk is actively encouraged,
promoting transparency, diversity of views, and the
escalation of alerts within a constructive
environment. CaixaBank's management assists the
governing bodies in establishing and
communicating the risk culture to the rest of the
organisation, ensuring that all members of the
organisation are aware of the fundamental values
and associated expectations in risk management, an
essential element for maintaining a robust and
coherent framework aligned with the Group's risk
profile.
In this regard, the Risk Culture project, aiming to raise
awareness of the importance of all employees in risk
management (credit, environmental, etc.) in order to
be a solid and sustainable bank, has marked a
turning point in the dissemination of the risk culture
throughout the entity. Various actions intended to
raise awareness of the risk culture among all
CaixaBank employees within the framework of this
project, by publication on the intranet, as well as
other places, of news related to risk projects.
As in previous years, during 2025, content on the
most relevant projects was published on the
intranet's risk news channel, providing general
information on risk management concepts and
activities organised for the teams, as well as
participation in various events. Approximately 80 to
90 news items have been disseminated over the
course of the year, generating reactions and
comments. Among other notable projects, updates
were provided on the assisted sale initiative—aimed
at supporting customers looking to sell their
mortgaged property—and on progress towards the
project to transform credit risk analysis functions and
tools. In addition, regular updates were provided on
the progress being made towards the Strategic Plan.
The 'virtual café' initiative continued take shape
during the period, offering thematic discussions on
various facets of risk management or other
significant organisational topics. Last but not least,
interviews with executives and other key individuals
were published to highlight their functions and roles
within the Bank. In particular, this year, visibility has
been given to those responsible for admission and
recovery in the territory.
Furthermore, the corporate risk intranets (business
and retail) comprise a dynamic environment for
directly communicating key updates in the risk
environment. They are notable for their content on
news, institutional information, sector information,
training and FAQs.
TRAINING
Skills development is driven by continuous and
quality training, tailored to the role and
competencies of each employee. Training is the
fundamental mechanism for embedding the risk
culture and ensuring that all employees have the
necessary knowledge to identify, manage and report
the risks associated with their activities. CaixaBank
fosters transversal and up-to-date training, aligned
with regulatory and business developments.
In the area of Risks, the Bank defines different training
pathways for Board/Senior Management support
functions, with specific content geared towards help
high-level decision-making, as well as the rest of the
organisation's functions, especially as regards
branch network personnel. This is carried out to
ensure: communication of the RAF throughout the
whole organisation; the decentralisation of decision-
making; the updating of risk analysis competencies;
and optimisation of risk quality.
The Group structures its training programme through
the Risk School. In this way, training is conceived as a
strategic tool designed to support business areas
while also serving as the channel for conveying the
Group’s risk culture and policies. It offers a specialist
pathway linked to professional development,
covering profiles ranging from Retail Banking to
specialists in complex risks. The training includes
modules on financial and non-financial risks, ESG
factors and is updated in line with regulatory and
business developments.
During 2025, the Risk team continued its ongoing
training, this year focusing on credit risk policies, from
their creation, presentation to committees and finally
their implementation. To this end, a specialised
course has been developed for all risk analysts, both
for those in Central Services and those deployed in
the rest of the territories.
Likewise, analysts from the regional departments
have conducted internships at Central Services to
gain in-depth knowledge on site of the risk policies
and procedures the Bank implements for all
territories.
The weekly newsletter covering risk and business
news continued to be distributed, and new sessions
of the Risk School were arranged for the entire
network.
The figures for the Group's main training initiatives in
the field of promoting risk culture are as follows:
_RISK TRAINING AND CULTURE
Course
Title
Group trained
Number of people
(cumulative)
Postgraduate Diploma in
Bank Risk Analysis
University diploma
Business network branch deputy managers and managers
and other stakeholders who, given their role, may be involved
in approving asset transactions or may require in-depth
knowledge of risk
Employees certified:
2,538 retail customer
employees and 1,275
corporate customer
employees.
420 in progress
(corporate customer
employees)
Specialist training in risks
for AgroBank branches
Expertise
Employees that make up the AgroBank branch network
2.165
Specialist training in risks
for Private Banking
branches
Expertise
Employees that make up the Private Banking network
1.032
Training in Property Credit
Contract Act 5/2019
Certificate of
specialisation from
Pompeu Fabra
University – BSM
A refresher course on the new act 5/2019 intended for
employees that comprise the retail, business and risk network
30.653
Training in document
compliance and data
quality
Internal training
Aimed at all employees to improve awareness of risk aspects
such as document integrity and the quality of data entered
into the systems
27.147
Basic course on
economic–financial
analysis
Internal training
Intended for the retail and company centre network collective,
including Welcome Business
600
Risk Management and
Company Banking Circuits
training
Internal training
A specific training course on risk policies and circuits continues
to be developed for the group of professionals in the risk
department arising from the merger with Bankia
842
Report for more information on the risks arising from climate change for the Group’s financial position.
_RISK TRAINING AND CULTURE
Course
Title
Group trained
Number of people
(cumulative)
Risk-Adjusted Return (RAR)
Internal training
This training has been completed by virtually the entire
corporate customers segment and has been run continuously
since 2024.
3.621
New management
platform for Economic
Groups
Internal training
Training during 2024 for directors, analysts and coordinators of
the risk acceptance area
357
Higher course in recovery
management
Advanced course in
recovery
management –
Universidad Camilo
José Cela
NPL team managers
668
Financial projection
training
Internal training
Training on financial projections and sensitivity analysis for risk
analysts in the regional branches, analysts at headquarters
and managers in the sales area
916
Likewise, from a compliance risk perspective, training
is delivered as detailed in the consolidated
Management Report, under section 06.
PERFORMANCE ASSESSMENT AND REMUNERATION
The Group seeks to keep the motivation of its
employees in line with the risk culture, and with
compliance of the risk levels that the Board is
prepared to take on. Thus, responsibility for risk
management will be embedded, as appropriate, in
the duties performed by employees, including their
personal goals, performance appraisal and
remuneration structures. To this end, the Risk
Management and Compliance functions
respectively ensure that the frameworks applicable
to each of the Bank's employees include aspects
that promote risk management and control in their
particular area of activity.
Without prejudice to the foregoing, for senior
management and those groups whose activities
have a significant impact on the risk profile (the so-
called “Identified Staff”), an additional ex post
adjustment applies to their remuneration schemes in
order to strengthen the linkage to risk, following
observation of performance during the year against
the main risk metrics over which they have influence,
as detailed in the Annual Remuneration Report.
3.2.5. ESG RISK FACTORS 2
Sustainability risks (ESGs) are classified into three
categories: Environmental, Social and Governance.
ESG risks encompass financial or reputational effects
stemming from traditionally non-financial factors.
There are channels of transmission from ESG risks to
credit risk and other risks in the Corporate Risk
Catalogue (business profitability, reputational,
conduct and compliance, legal and regulatory and
other operational risks) that support their treatment
as risk factors rather than as stand-alone or
independent risks. To better understand how ESG
factors affect the risks in the Catalogue, CaixaBank
has conducted a materiality analysis that
emphasises the qualitative evaluation of significant
impacts across different portfolios. Furthermore, the
qualitative analyses have been complemented by
quantitative analyses that have confirmed the
qualitative conclusions. Nevertheless, in light of the
current state of progress towards quantification
methodologies and existing data, these exercises are
expected to continue to evolve and should ultimately
produce increasingly refined results.
The climate risk materiality assessment is based on
climate change scenarios and takes into account
various time horizons. In line with supervisory
expectations and prevailing regulations, CaixaBank
has taken into account in its assessment the impact
of the physical and transition risks of the following
climate scenarios established by the Network for
Greening the Financial System (NGFS). i) orderly
transition; ii) disorderly transition; and iii) hot house
world. Out of the three scenarios identified, the
orderly transition scenario has been selected as the
base scenario for the materiality assessment, given
that it is consistent with the commitments assumed
by CaixaBank. Furthermore, this scenario is still
considered the most likely in the European Union.
In a scenario of an orderly transition, the main
impacts of climate risk relate to the long term in legal
persons' credit portfolios, whereas the impact on the
other risks from the Catalogue is lower or
circumstantial.
Following the most recent ESG risk materiality
exercise carried out in 2025, climate risk was flagged
as material in its intersection with credit risk and is
therefore included as a Level 2 risk within the broader
category of credit risk. Furthermore, climate risks
have an impact on business profitability risk,
reputational risk, conduct and compliance risk, legal
and regulatory risk, and other operational risks.
Nature-related risks also happen to have an impact
on business profitability risk, reputational risk, credit
risk, and conduct and compliance risk, although they
are not identified as material in any of these
intersections. However, the relevance of these risks in
the overall context of sustainability justifies detailed
analyses and comprehensive monitoring, even
though they are not considered material to the Bank
at this time.
The financial materiality assessment in respect of
social and governance risks found that these risks
carry a low or moderate-low level of risk for credit risk
across various portfolios, as well as for legal and
regulatory risk, reputational risk and business
profitability risk, across all time horizons and for all
risks.
Considering the proportionality principle set out in
the EBA Guidelines on ESG risks and the outcome of
the analysis of the materiality of ESG risks, priority is
given to climate risk management. In addition,
although the impact of environmental risk on the
risks included in the catalogue is not considered
material for the Bank, non-climate environmental
risks are also addressed, given the increasing
attention they receive from the Bank’s stakeholders.
The Bank’s management of risks associated with
climate change is part of the risk planning, corporate
strategic processes, risk catalogue, risk appetite
framework and risk assessment, and it is established
in the risk management policies, frameworks and
risks processes.
The Corporate ESG/Sustainability Risk Management
Policy sets out the guidelines for integrating ESG
analysis into customer onboarding, credit financing
approvals for legal entities, proprietary investments
in fixed-income and equity securities, and the
management of the equity investment portfolio.
This policy specifies general and sector-specific
exclusions for activities that could significantly affect
the environment, including issues related to climate
change and biodiversity, as well as social concerns
like human rights, where CaixaBank opts not to take
on credit risk. The general exclusions apply to all
customers, while sector-specific exclusions affect
certain activities in the energy, mining, infrastructure,
transportation, agriculture, fisheries, livestock,
forestry, defence and security sectors. This policy
undergoes annual revision to keep it aligned with
evolving regulations and expectations of
stakeholders.
For effective execution of the policy, CaixaBank has
established a centralized team of specialist analysts
who conduct customer evaluations according to
established procedures and operational guidelines.
CaixaBank also has specific controls in systems and
dashboards with key risk indicators (KRIs) to monitor
the effectiveness of the assessment processes.
3.3. TRANSVERSAL RISKS
3.3.1. BUSINESS PROFITABILITY RISK
The business profitability risk refers to obtaining
results below market expectations or the Group's
targets that, ultimately, prevent the company from
reaching a sustainable profitability level exceeding
the cost of capital.
The profitability targets, based on a financial
planning and monitoring process, are defined in the
Group's Strategic Plan, for a three-year term, and are
specified annually in the Group's budget and in the
challenges for the commercial network.
The Group has a Corporate Policy on Business
Profitability Risk Management. Management of this
risk is founded on four visions of management:
| Group vision: the overall aggregated return at
the level of CaixaBank Group.
| Businesses/Territories vision: the return from
businesses/territories.
| Financial-accounting vision: the return from
different corporate businesses.
| Commercial-management vision: the return
from the business network's management.
| Pricing vision: the return from setting prices for
CaixaBank products and services.
| Project vision: profitability of the Group's
significant projects.
The risk management strategy for business
profitability is closely integrated with the capital
adequacy and liquidity management strategy of the
Group and is supported by the strategic risk
processes (in particular, Risk Assessment and RAF).
3.3.2. CAPITAL AND SOLVENCY RISK
The risk of own funds and capital adequacy
responds to the potential restriction of the CaixaBank
Group to adapt its volume of own funds to regulatory
requirements or a change to its risk profile.
The Group has set an objective of maintaining a
medium-low risk profile and a comfortable level of
capital to strengthen its position. Capital adequacy
to cover eventual unexpected losses is measured
from two different perspectives and using different
methodologies: regulatory capital and economic
capital.
Regulatory capital is the metric required by
regulators and used by analysts and investors to
compare financial institutions. It is governed by the
European framework that incorporates Basel III,
initially through Regulation 575/2013 (CRR) and
Directive 2013/36/EU (CRD IV), adapted to Spain by
Law 10/2014 and complementary regulations.
Subsequently, reforms were introduced with CRR II
and CRD V (2019), completed in Spain in 2022. Since
then, the Basel Committee and other competent
bodies have issued additional rules on the
calculation of own funds. In 2024, further
amendments were approved (CRR III and CRD VI),
published in June and largely applicable from
January 2025, affecting credit, market and
operational risks, as well as ESG requirements.
Regulatory changes are in a state of constant
development and the Group is continuously
adapting processes and systems to ensure that the
calculation of capital consumption and deductions
from equity is fully aligned with the new
requirements.
Meanwhile, the economic capital measures the
internal criteria for own funds and capital
requirements for all risks derived from its activity. This
measure complements the regulatory vision of
capital adequacy, allows for it to better offset the risk
assumed by the Group and includes risks that have
not been factored in at all or only partially by the
regulatory measures. In this context, beyond the risks
addressed in Pillar 1 (credit, market, and operational
risks), we incorporate additional risks listed in the
Corporate Risk Catalogue. These additional risks
encompass actuarial and structural interest rate
risks, along with transversal risks like business
profitability risk, reputational risk, and model risk.
Moreover, climate risk is integrated into various risk
categories, notably credit risk. This vision is used for i)
the self-assessment of capital, subject to
presentation and periodical review in the Group’s
corresponding bodies; ii) as a control and
monitoring tool; iii) risk planning; and iv) to calculate
the Risk-Adjusted Return (RAR) and the pricing. In
contrast with regulatory capital, economic capital is
an internal estimate which is adjusted according to
the level of tolerance to risk, volume, and type of
business activity.
The Group has a Corporate Policy for Own Funds and
Capital Adequacy Risk that covers a broad concept
of own funds, including both eligible own funds under
prudential regulations and eligible instruments for
hedging MREL minimum requirements, the purpose of
which is to lay down the principles on which capital
objectives are determined in the Group, as well as to
lay down a common set of guidelines in relation to
the monitoring, control and management of own
funds that allow this risk to be mitigated, among
other aspects. Similarly, the main processes
comprising the management and control of capital
adequacy and own funds risk are as follows: i)
continuous measurement and internal and external
reporting of regulatory capital and economic capital
using relevant metrics; and ii) capital planning under
different scenarios (normal and stressed, including
ICAAP, EBA Stress Test, and Recovery Plan), included in
the corporate financial planning process, which
includes the projected balance sheet, statement of
profit or loss, capital requirements, and the Group’s
capital and solvency. All of this is accompanied by
monitoring of the capital regulations applicable at
present and over the coming years.
For further information on the risk management of
own funds and capital adequacy (ä see Note 4
Capital adequacy management).
3.3.3. MODEL RISK
In the Corporate Model Risk Management Policy,
model risk is defined as the possible adverse
consequences for the Group that may arise from
decisions founded chiefly on the results of models,
due to errors or biases in their design, construction,
application or use.
In particular, the sub-risks identified under model risk
that are subject to management and control are as
follows:
| Methodological risk: shortcomings in model
building due to the methodology used
(methodological choice, accuracy of
assumptions made, stability or sensitivity and
performance results) or model obsolescence.
| Risk of integration into management:
inappropriate use of the model and reporting of
its results.
| Technology implementation risk: insufficient or
defective quality and robustness of information
and defects in the implementation of the model
in systems.
| Replicability risk: defects or deficiencies in the
documentation associated with the model
making it impossible to replicate or trace.
The general model risk strategy is based on the
following pillars:
| Identification of the model risk, using the
Corporate Inventory of Models as a key element
to set the scope of the models. In order to
manage model risk, it is necessary to identify
existing models, their quality and the use made
of them in the Group. This is why the CaixaBank
Group has such an Inventory, which identifies the
models and uses a homogeneous taxonomy
that includes, in addition to other attributes, their
relevance and the assessment of their quality
and the risk assumed by using them.
| Governance and model control framework,
addressing key issues such as:
| The identification and definition of the most
relevant phases of the model lifecycle and
the definition of roles and responsibilities in
the model risk management framework.
| The concept of model risk management, i.e.
the way in which the control framework of
the models can be modulated according to
the importance of the models within the
company's or group's operational processes.
| The definition of standards for the
governance of the models, so that changes
or evolutions of these are traceable and are
governed under homogeneous standards
(approval by competent bodies, roles and
responsibilities) that offer the different
owners the necessary flexibility and agility to
change the affected models in compliance
with current regulations.
| The definition of monitoring standards for
model owners so that they give their opinion
in a recurrent, homogeneous and
comparable way.
| The definition of internal validation standards
to ensure the issuance of consistent and
comparable opinions for monitoring
purposes, together with the proper
application of controls for model validation
by an independent unit.
| To ensure compliance with the guidelines
associated with the model life cycle, carry
out the necessary controls for the proper
management of model risk, and report to the
relevant bodies in the event of material
breaches.
| Monitoring, which addresses key issues such as:
| Follow-up: with a forward-looking approach
to model risk that enables it to be kept within
the parameters defined in the Group’s risk
appetite framework, through the periodic
calculation of RAF metrics and other model
risk–specific indicators (KPIs).
| Ongoing review of the currency of the level 2
risks in the Corporate Risk Catalogue into
which model risk is broken down and use of
metrics at a granular level to enable
measurement and monitoring of these level
2 risks with a forward-looking approach.
| Proposal and monitoring of mitigating
actions and action plans for model risk
management.
| Periodic exercise to assess the model risk
(Risk Assessment) assumed by the Group.
In 2025, the governance of models has been
expanded, preparing for the inclusion in 2026 of
those with artificial intelligence (AI) components. This
change has required adapting the model risk tool,
both in terms of inventory and functionality, to
capture key elements of AI. In addition, the Corporate
Model Risk Management Policy and its reference
framework have been updated, notably including the
improvements made to the model risk rating. This will
allow for greater sensitivity to the relevance and
inherent risk of models and will facilitate the
adaptation of management as the number and
range of models in the corporate inventory increase.
With regard to the Validation function, highlights
included the move towards greater automation in
generating reports, covering an increasingly broad
range of models. This progress has made it possible
to generate additional value added and enhance
the depth of review, contributing to the completion
of 2025 with the issuance of 100 % of the opinions
planned for the year.
3.3.4. REPUTATIONAL RISK
Reputational risk is defined as the potential
economic loss or lower revenues for the Group as a
result of events that negatively affect stakeholders'
perception of the CaixaBank Group.
Some of the risk areas identified by the Group in
which this perception could worsen include, among
others, inadequate product design and marketing,
poor customer service, inappropriate
communication, operational or technological
failures, non-compliance with new regulations or
regulatory standards, or a lack of integration of ESG
factors into the business, including climate change,
talent development, work-life balance, diversity and
occupational health.
The Group has a Corporate Reputational Risk
Management Policy, based on the three lines of
defence model, which defines the principles
governing the prevention, management and control
of this risk. It covers the regulatory framework, action
principles and strategy governing reputational risk
management, governance framework, control
framework and functions, as well as the reporting
and disclosure framework for this risk. Its scope
covers all CaixaBank Group companies.
Specifically, the Group's reputational risk
management and control strategy includes:
| The regular identification and assessment of
reputational risks, for which there is a specific
taxonomy and regular assessment and analysis
processes (half-yearly risk assessment, review of
the Corporate Risks Catalogue, regular analysis
of perceptions and social sensitivity,
identification of crisis milestones, studies and
market benchmarks).
| Management and prevention policies and
procedures which include, in addition to the
creation of the aforementioned policy, the
development of a culture of reputational risk in
all the Group's companies , the regular
assessment of the control environment with all
the transversal divisions and internal procedures
for managing reputational crises with detection
protocols, severity scales and actions to mitigate
or eliminate potential negative effects.
| Reputation management and enhancement
through the use of communication channels
and dialogue with stakeholders, analysing
business transactions from this perspective, and
developing communication initiatives that
strengthen the visibility and recognition of
corporate values among stakeholders. 
| The monitoring and control of risk through both
internal and external indicators that measure
stakeholders’ perceptions and expectations, RAF
reputation metrics, reviews of the control
framework, compliance with standards, and the
development of periodic systems for risk control
and mitigation. In addition, the second and third
lines of risk defence conduct regular reviews of
the risk management and control environment.
| Lastly, regular reporting to the governing bodies,
to the Bank’s Senior Management, as well as to
the supervisors, for informed decision-making in
this area.
3.4. FINANCIAL RISKS
3.4.1. CREDIT RISK
OVERVIEW
Credit risk corresponds to a decrease in value of the
Group's assets due to uncertainty about a
customer's ability to meet its obligations to the
Group. Includes the risk generated by transactions in
the financial markets (counterparty risk). This
includes the most significant risk item from the
Group's financial activity, based on banking and
insurance commercial activity, treasury transactions
and long-term equity investments (equity portfolio).
The maximum exposure to credit risk is the gross
carrying amount, except in the case of derivatives,
which is the exposure value according to the mark-
to-market method, which is calculated as the sum of:
| Current exposure: the highest value between
zero and the market value of a transaction or of
a portfolio of transactions in a set of transactions
that can be offset with a counterparty that
would be lost in the event of non-payment of the
counterparty, assuming that none of the value of
the transactions will be recovered in the event of
insolvency or settlement beyond the collateral
received.
| Potential risk: variation of the credit exposure as
a consequence of the future changes of the
valuations of transactions that can be offset with
a counterparty during the residual term until
maturity.
The maximum credit risk exposure of the financial
instruments included under the financial instruments
headings on the asset side of the balance sheet,
including counterparty risk, are set out below:
_MAXIMUM EXPOSURE TO CREDIT RISK
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Note
Maximum
exposure
Impairment
allowances
Maximum
exposure
Impairment
allowances
Maximum
exposure
Impairment
allowances
Cash and cash balances at central banks
and other demand deposits
43,316
47,402
35,443
Cash balances at central banks
42,140
45,955
33,704
Other demand deposits
1,176
1,447
1,739
Financial assets held for trading
1,421
821
649
Equity instruments
641
415
303
Debt securities
780
406
346
Non-trading financial assets mandatorily
at fair value through profit or loss
11
21,320
17,248
13,385
Equity instruments
21,318
17,248
13,385
Debt securities
2
Financial assets designated at fair value
through profit or loss
11
5,698
6,498
7,240
Debt securities
5,698
6,498
7,240
Financial assets at fair value through other
comprehensive income
11
71,182
68,767
66,590
Equity instruments
611
579
1,340
Debt securities
70,571
68,188
65,250
Financial assets at amortised cost
11
485,440
(6,344)
453,495
(6,705)
444,535
(7,354)
Debt securities
88,944
(20)
80,060
(19)
80,940
(24)
Loans and advances
396,496
(6,324)
373,435
(6,686)
363,595
(7,330)
Credit institutions
14,850
(6)
14,958
(8)
11,893
(11)
Customers
381,646
(6,318)
358,477
(6,678)
351,702
(7,319)
Trading derivatives and hedge accounting
(1)
3,569
3,437
2,982
Assets under reinsurance contract
14
60
53
TOTAL ACTIVE EXPOSURE
632,006
(6,344)
597,721
(6,705)
570,878
(7,354)
Guarantees given and contingent
commitments (2)
175,112
(416)
167,270
(422)
159,585
(446)
TOTAL
807,118
(6,760)
764,991
(7,127)
730,463
(7,800)
(1) For the purpose of comparison with the different credit risk exposure openings based on the accounting procedures for the preparation of the financial
statements, the credit risk exposure of the derivative positions in this table has been determined in accordance with the provisions of Article 274 of the Regulatory
Capital Regulation (CRR) on an offsetting group basis.
(2) CCFs (Credit Conversion Factors) for guarantees given and credit commitments amounted to 131,822 million, 107,769 million and 104,600 million euros at 31
December 2025, 2024 and 2023, respectively.
CREDIT RISK CYCLE LINKED TO BANKING AND OTHER
ACTIVITIES
The Group gears its lending activity towards meeting
the finance needs of households and businesses
and providing value-added services, within the
medium–low risk profile set as a target in the RAF.
The Corporate Credit Risk Management Policy,
approved by the Board of Directors, establishes the
general framework and basic principles consistent
with the Group's overall risk appetite and strategy
and effective risk management at each stage of the
credit risk management cycle.
The full credit risk management cycle covers the
entire life of the transaction, from feasibility studies
and the approval of risks as per established criteria,
to monitoring solvency and returns and, ultimately, to
processing and recovering non-performing assets.
Thus, the principles set out in the Corporate Credit
Risk Management Policy serve as a reference and
minimum standard in the identification, assessment,
approval, monitoring and mitigation of credit risk, as
well as the criteria for quantifying the coverage of
expected credit risk losses, both for accounting and
capital adequacy purposes.
The main principles and policies governing credit risk
management in the Group are as follows:
| The credit risk management policy and strategy,
as well as the frameworks and limits for
controlling and mitigating this risk, are integrated
and consistent with the overall risk strategy and
appetite.
| Clear definition and allocation of responsibilities
to the different areas participating in the cycle of
granting, managing, monitoring and controlling
credit risk, in order to guarantee effective
management of this risk.
| The business lines and units that generate credit
risk are primarily responsible for managing the
credit risk generated by their activities
throughout the credit life cycle. Such business
lines and units have adequate internal controls
to ensure compliance with internal policies and
applicable external requirements. The risk
management function is responsible for
assessing the adequacy of these controls.
| Strict independence is maintained between the
areas comprising the Credit Risk Underwriting
and Monitoring Department and the business
units (commercial areas). Likewise, the Risk
Management and Compliance Division
maintains the same principle of independence
from the business units, as well as from the
Credit Risk Underwriting and Monitoring Division.
| As a general rule, lending is based on the
borrower’s repayment capacity, offering
customers financing solutions that best meet
their needs. Guarantees, whether personal or in
rem, do not replace a lack of repayment
capacity or an uncertain purpose of the
transaction, with the exception of those cases in
which, due to the special nature of some
financing products, the structure of the
transaction is based precisely on the guarantee.
| An adequate assessment is conducted both on
guarantees and assets received in payment of
debt.
| The pricing system is adjusted to the risk
assumed in the transactions, in such a way as to
ensure the appropriate relationship of the risk/
profitability duality and in which the guarantees
act as a mitigation element, especially in long-
term transactions.
| The development of internal models for rating
exposures and borrowers, as well as to measure
risk parameters for the purposes of consumption
of regulatory capital or provisions, ensures the
establishment and standardisation of key
aspects of these models according to a
methodology adapted to suit the characteristics
of each portfolio.
| There is an independent system of internal
validation and regular review of credit risk
models used for both management and
regulatory purposes, for which materiality criteria
are applied.
| There is a monitoring framework that ensures
that information on credit risk exposures,
borrowers and collateral are relevant and kept
up-to-date throughout the life cycle of credit
exposures, and external reports are reliable,
complete, up-to-date, and drawn up within the
established time limits.
| Accounting classification criteria of transactions
and for the quantitative assessment of expected
losses and capital requirements for credit risk
that accurately reflect the credit quality of the
assets.
| The recovery process is governed by the
principles of anticipation, objectivity,
effectiveness, and customer orientation. The
recovery circuit has been designed in such a
way as to be articulated based on early
detection of the possibility of default and
appropriate measures have been provided for
effectively claiming debts.
The policies, frameworks, procedures or
methodologies that are developed from this policy:
| They take into account the principles of
responsible lending and therefore the lending
criteria consider each borrower's specific
situation, needs, interests and specific financial
capacity, in order to avoid causing undue
hardship or over-indebtedness.
| They take into account environmental, social and
corporate governance factors, reputational risk
and related risks, adopting a holistic approach.
| They are designed to minimise the risk of internal
or external fraud.
| They cover all lending activities, asset classes,
customer segments, products and specific
credit instruments, as well as credit risk
management practices, associated
responsibilities and controls, with a level of detail
commensurate with the size, degree of
complexity and risk profile of the different market
segments related to lending activities.
| They set out the criteria for the approval of credit
transactions and decision-making, establishing
authorisation levels consistent with the defined
risk appetite and limits; the requirements for
creditworthiness assessment, exposure
aggregation, the acceptance and use of
collateral or risk mitigating, the proper
documentation of decisions taken, and the
treatment of overruns or exceptions.
| They specify the monitoring requirements for
lending activities, including the classification of
transactions and the estimation of coverage, as
well as the actions to be taken in the event of
non-payment.
| They feature control mechanisms with measures
to avoid incurring unacceptable risks.
Approval and granting
The underwriting function is the first step in the credit
risk management process, and the application of
rigorous methodologies in the application, analysis
and granting processes will largely determine the
successful repayment of exposures. The process is
based on an analysis of the creditworthiness of the
parties involved and the characteristics of the
transaction. The empowerment system assigns
approval levels to specific employees, corresponding
to the standard level of responsibility defined for
each position.
According to the risk of the transactions
Analysis according to the following characteristics:
1. Borrower: analysis based on internal knowledge of the customer, information requested from the customer and its
profitability.
2. Guarantee: group of assets and/or funds pledged to secure fulfilment of a repayment obligation.
3. Deadline: transaction duration, which must relate to its purpose.
4. Amount: calculation of the accumulated risk for each of the title holders of the transaction and their economic group.
Depending on the segment, the following is defined:
Product-weighted loss: based on the expected loss. This is used when the principal borrower is a legal person.
Nominal: This includes the nominal amount and collateral. It applies to individuals.
Other characteristics taken into consideration: aspects such as the rate of effort, monitoring alerts and ratings, and
belonging to certain sectors (i.e.: ESG risks, for which the Environmental Risk Report is needed to determine compliance
with the Corporate Policy on sustainability/ESG risk management) or concentration limits.
Board of Directors
Transaction approval levels: subject to
the following signatures: business-
business or business-risks
Executive Committee
Standing Loan Committee
Specialised Corporate Service centres
Corporate risks
Company risk
Property developer risk
Commercial real estate risk
Tourism and agri-food risk
Project Finance
Institutional banking
Financial sector and country risk
Specialised centres: Risk Approval Centre
Personal Loan Approval Centre (CARP): For individuals and the self-
employed, centralised in Corporate Services.
Risk Approval Centres (CAR): for legal entities, distributed throughout the
territory
Commercial network: it will resolve requests that require approval
levels within its powers; in general, with business-to-business
signature concurrence.
Approval by a business manager and a risk manager.
If the level of risk required
exceeds the applicant centre's
remit, the request will be
passed on to a higher level.
According to the pricing of the transactions
Analysis in terms of the costs associated with the transaction, which are essentially the following: Structure costs,
financing costs and risk costs.
The transactions must provide a minimum contribution to capital requirements, which will be calculated net of tax.
It is analysed using pricing tools and RAR (Risk-Adjusted Return).
Transaction approval levels:
In the business divisions, subject to a system of powers aimed at obtaining a minimum remuneration and,
additionally, at establishing margins according to the different businesses.
In order to ensure an adequate level of protection of
the banking service customer, there are policies,
methods and procedures for studying and granting
loans, or responsible lending, as required in Act 2/2011
on Sustainable Economy and Order EHA/2899/2011 on
transparency and protection of customers of
banking services, or the more recent Property Credit
Contract Regulatory Act 5/2019, of 15 March.
Mitigation of the risk
The Group’s credit risk management profile is
characterised by a prudent approvals policy, at a
price in line with the conditions of the borrower and
adequate coverage/ guarantees. In any case, long-
term transactions must have more robust
guarantees due to the uncertainty deriving from the
passing of time. These guarantees should never be
used to substitute a lack of repayment capacity or
an uncertain outcome for the transaction.
For accounting purposes, effective guarantees or
collateral are collateral and personal guarantees
that can be demonstrated as valid as risk mitigators,
according to: i) the amount of time required for their
enforcement; ii) the ability to realise the guarantees;
and iii) the experience in realising the same. The
different types of guarantees and collateral are as
follows:
| Personal guarantees or those constituted due to
the solvency of holders and guarantors: most of
these relate to risk transactions with companies
in which the collateral provided by the
shareholders, irrespective of whether they are
individuals or legal entities, is considered
relevant. For individuals, collateral is estimated
on the basis of asset declarations. Where the
backer is a legal entity, it is analysed as the
borrower for the purposes of the approval
process.
| Collateral, main types:
| Pledged collateral: they notably include the
pledge of liability transactions or
intermediate balances. To be admitted as
collateral, financial instruments must, among
other requirements: i) should be
unencumbered, ii) its contractual definition
should not prevent it from being pledged
and iii) its credit quality should not be
related to the holder of the loan. The pledge
remains in place until the loan matures, it is
repaid early, or it is derecognised.
| Mortgage guarantees on properties. A real
right on immovable property given as
security for an obligation, on which,
according to internal policy, the following is
established:
| The procedure for approval of
guarantees and the requirements for
arranging transactions, such as the
documentation that must be supplied by
the holders and the mandatory legal
certainty of this documentation.
| The review processes for the appraisals
registered, in order to ensure proper
monitoring and control of the
guarantees. Regular processes are also
carried out to test and validate the
appraisal values to detect any
anomalies in the procedures of the
appraisal entities acting as Group
suppliers.
| The outlay policy, mainly concerning real
estate development and self-
development arrangements.
| The loan-to-value (LTV) of the
transaction. The capital to be granted in
mortgage transactions is limited to
percentages of the value of the
guarantee, which is defined as the
lowest of the appraisal value and the
value shown on the official deed or the
accredited value of the property. IT
systems calculate the level of approval
required for each type of transaction.
| Credit derivatives: guarantors and counterparty.
The Group occasionally uses credit derivatives
arranged with entities with a high credit level
and protected by collateral contracts, to hedge
against credit risk.
A breakdown of the guarantees received in the
approval of the Group's lending transactions
corresponding to its banking activity and other is
provided below, specifying the maximum amount of
the collateral that can be considered for the
purposes of calculating impairment: the estimated
fair value of property according to the latest
appraisal available or an update on the basis of the
provisions of applicable regulations in force. In
addition, the remaining collateral is included as the
current value of the collateral that has been pledged
to date, not including personal guarantees:
_CATEGORISATION BY STAGE OF THE CREDIT INVESTMENT AND AFFECTED GUARANTEES *
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Gross
amount
Provision
Collateral
value **
Gross
amount
Provision
Collateral
value **
Gross
amount
Provision
Collateral
value **
Stage 1
346,241
(676)
400,650
323,235
(688)
392,348
311,016
(660)
396,629
Unsecured loans
183,485
(574)
168,555
(556)
159,262
(533)
Real estate
mortgage secured
158,798
(95)
392,832
150,893
(124)
385,285
147,868
(121)
389,515
Other collateral
3,958
(7)
7,818
3,787
(8)
7,063
3,886
(6)
7,114
Stage 2 + POCI w/o
impairment
24,908
(861)
38,309
23,346
(938)
32,907
28,804
(1,165)
35,403
Unsecured loans
9,600
(597)
9,733
(495)
13,038
(664)
Real estate
mortgage secured
15,000
(256)
37,556
13,341
(432)
32,389
15,487
(492)
34,912
Other collateral
308
(8)
753
272
(11)
518
279
(9)
491
Stage 3 + POCI with
impairment
8,120
(4,779)
8,972
9,693
(5,047)
10,720
10,035
(5,490)
10,963
Unsecured loans
3,956
(2,789)
4,099
(2,527)
3,990
(2,649)
Real estate
mortgage secured
4,115
(1,953)
8,938
5,499
(2,415)
10,674
5,921
(2,748)
10,911
Other collateral
49
(37)
34
95
(105)
46
124
(93)
52
TOTAL
379,269
(6,316)
447,931
356,274
(6,673)
435,975
349,855
(7,315)
442,995
(*) Includes loans and advances to customers from “Financial assets at amortised cost” (Note 1 1).
(**) It reflects the maximum amount of the effective collateral that can be considered for the purposes of the impairment calculation, i.e. the estimated fair value of
real estate properties based on their latest available valuation or an update of that valuation based on the applicable standard in force. In addition, the remaining
collateral is included as the current value of the collateral that has been pledged to date, not including personal guarantees:
On the other hand, counterparty risk mitigation measures are specified at the end of this section.
3 The different categories of monitoring rating are:
|Insignificant risk: all customer transactions are performing correctly and there are no indications that call the repayment capacity into question.
|Low risk: the payment capacity is adequate, although the customer or one or more of their transactions shows some minor indication of weakness.
|Medium risk: there are indications of customer impairment, nonetheless, these weaknesses do not currently put at risk the debt repayment capacity.
|Medium-high risk: the customer's credit quality has been seriously weakened, although there is no objective evidence of impairment. Further impairment could
result in default.
|Non-performing: there is objective evidence of sustained impairment or non-performance as regards the customer capacity to meet their obligations.
|No rating: there is insufficient information to assign a monitoring rating.
Monitoring and measurement of credit risk
The Group has a monitoring and measurement system to guarantee coverage for any borrower or transaction
through methodological procedures adapted to the nature of each obligor and risk:
1
2
3
4
Defining the accounting
classification
Borrower monitoring processes
Defining the accounting
provision
Quantifying and assessing
credit risk
Staging: assessment of
the existence of SICR
and default
Based on the expected
loss
Scope
Rating methodology
Monitoring
Individualised
SINGLE NAMES (SN)
Borrowers that, due to
their exposure volume
or associated risk,
require customised
and expert treatment.
SN file and continuous
and proactive
management
through triggers.
MAJOR RISKS
By economic group of
borrowers
1. General portfolio
Exposure > 300 million euros
Exposure <= 300 million
euros, but with a
component of the group
classified under SN High
Risk* or with non-performing
loans **
Calculation of the
provision based
on expert opinion
MANUAL
Expert allocation of
the monitoring
rating for each
borrower.
2. Specialised financings
Exposure > 50 million
euros
Exposure <= 50 million
euros, but with a
component of the group
classified under SN High
Risk* or with non-
performing balances **
OTHER (NON-SN)
Classification
through automatic
processes.
There is alignment
between the
monitoring rating
and accounting
classification.
Monitoring
Coverage
determined
through statistical
models based on
the Group’s
experience and
forecasts of
relevant variables. 
3. Public sector and
financial entities
Monitoring
Collective
OTHER TRANSACTIONS/
BORROWERS
AUTOMATIC
Model based on
statistical patterns,
(Early Alert Model, EAM),
the PD calibrated with a
forward-looking view
and other relevant
alerts.
* SN High Risk: Borrowers with total exposure of more than 10 million euros for two consecutive months or exceeding 12 million euros per month, with
certain weaknesses: i) >>arrears of more than 45 days; ii) refinancing; iii) balance sheet deterioration; iv) high PD; v) adverse rating; vi) arrears with
other institutions; vii) a current monitoring classification of medium risk or worse; and viii) project finance exposures with a DSCR below 1.05x or
deviations of more than 15 % between actual and projected revenues.
** Borrowers with total exposure > 5 million euros, of which more than 5 % of the total is classified as non-performing.
1
      Borrower monitoring processes
The aim is to determine the quality of the risk
assumed with the borrower (“Monitoring Rating”) and
actions that need to be taken according to the result,
including the estimation of impairment. The targets
of risk monitoring are the borrowers that hold the
debt instruments and off-balance sheet exposures
that bear credit risk, and the results are a yardstick
guiding future underwriting policy.
The Credit Risk Monitoring Policy is prepared based
on the type and specific nature of the exposure,
segregated into differentiated areas, in accordance
with the various credit risk measurement methods.
The Monitoring Rating is an assessment of each
customer’s situation and risks. Each borrower has an
associated monitoring rating that classifies them
into five categories, 3which are, from best to worst:
insignificant risk, low risk, moderate risk, moderate-
high risk or non-performing; and they can be
generated manually (in the case of the scope of
borrowers under individualised monitoring) or
automatically (for all others).
4 Aside from those borrowers, exposures classified as low credit risk will also require an individual estimation of credit risk losses where they are deemed to be non-
performing, despite being considered to involve no appreciable risk. Applying materiality criteria, the individual estimate of expected losses will be performed whenever
a borrower represents an exposure of more than > 1 million euros and more than > 20 % of that exposure is considered non-performing.
According to the scope of monitoring and rating
relating to the borrowers, monitoring can be:
| Individualised: applied to exposures of a
significant amount or that have specific
characteristics. The monitoring of major risks
leads to the issuance of group monitoring
reports, concluding in a monitoring rating for the
borrowers in the group.
The Group defines individually significant
borrowers (Single Names) as those that meet the
2
following thresholds or characteristics 4:
| Borrowers with an exposure greater than 10
million euros for two consecutive months or
greater than 12 million euros for one month,
meeting at least one of the following criteria:
| having been refinanced (refinanced risk
greater than 5 % of total risk),
| early non-performing loans (defaults in
excess of 45 days),
| with a restrictive approval preventive
plan,
| with an unfavourable rating,
| with a high PD (or Slotting equal to or
worse than Weak if they belong to
Specialised Financing segment),
| with a current monitoring rating of
medium risk or lower,
| with balance sheet impairment,
| with defaults in other entities,
| belonging to the Specialised Financing
segment and maintaining a debt service
coverage ratio of under 1.05 or with
deviations of more than 15 % of actual
revenues compared to projected
revenues or if the project is in the
process of being restructured.
| Exposure of greater than 5 million euros with
non-performing transactions (objective or
subjective) representing more than 5 % of
the total risk of the borrower.
| Borrowers not segmented as Specialised
Lending with an exposure greater than 30
million euros for two consecutive months, or
greater than 36 million euros for one month
that belong to a group with a risk greater
than 300 million euros or a group with a risk
below 300 million euros with a component
identified as Single Name in one or other of
the two points previously mentioned.
| Borrowers segmented as a Specialised
Lending with a total exposure greater than
50 million euros.
| Collective: ratings are obtained using a
combination of a specific statistical model
known as the Early Warning Model (EWM), the
probability of default (PD) , rated with a forward-
looking vision (in line with that used in the
calculation of credit risk coverage) and various
significant alerts. Both the EWM and the PD are
updated with a minimum monthly frequency;
daily in the case of alerts.
In addition, MAT and PD models are subject to the
Corporate Policy on Regulatory Approaches and
Credit Risk Models.
Quantification and rating of credit risk
Credit risk quantifies losses that might derive from
failure by borrowers to comply with their financial
obligations, based on two concepts: expected loss
and unexpected loss.
| Expected Loss (EL): This is the average or
mathematical expectation of potential
anticipated losses calculated by multiplying the
three following factors: probability of default (PD),
exposure (EAD for exposure at default) and
severity (LGD for loss given default).
| Unexpected loss: potential unforeseen loss
caused by variability in losses with respect to the
estimated expected loss. It can occur due to
sudden changes in cycles or alterations in risk
factors, and the dependence between the credit
risk for the various debtors. Unexpected losses
have a low probability and large amount, and
should be absorbed by the Group's own funds.
The calculation of unexpected loss is also mainly
based on the transaction's PD, EAD and LGD.
Credit risk parameters are estimated based on the
historical default experience. To do so, the Bank has a
set of tools and techniques for the specific needs of
each type of risk, described below according to how
they affect the three factors for calculating the
expected loss:
| EAD: an estimate of the outstanding debt in the
event of default by the customer. This
measurement is significant for financial
instruments with a repayment structure that
varies according to customer drawdowns (in
general, any revolving credit product).
The estimate is based on observing internal
default experience, relating the drawdown levels
upon default to drawdown levels over the 12
preceding months. To build the model, several
variables are considered, such as product type,
term to maturity and customer characteristics.
| PD: the Group has management assistance tools
to predict the probability of default (PD) of each
borrower that covers practically all of the lending
activity.
These tools, implemented in the branch network
and the risk monitoring and granting channels,
were developed on the basis of NPL experience
5 ä See Note 2.7, in reference to the fact that sales of exposures with a significant increase in credit risk do not compromise the business model of holding assets to
receive contractual cash flows.
6 ä See Note 24.3, detailing the sales of the non-performing and written-off loan book.
7 ä See Note 2.7.
and include the measurements required to fine-
tune the results both to the business cycle, with a
view to securing relatively stable measures in the
long term and to recent experience and future
projections. The models can be classified
according to their orientation toward the
product or customer:
| Product-oriented tools are used mainly
within the scope of authorisation of new
retail banking transactions (approval
scorings) and take into account the debtor’s
characteristics, information deriving from
the customer relationship, internal and
external alerts, as well as the specific
characteristics of the transaction to
determine the probability of default. An
advanced machine learning methodology is
used for its estimation.
| Customer-oriented tools assess the debtor’s
probability of default. They are integrated by 
performance scorings to monitor the risk of
individuals and  by company ratings. Rating
tools for companies vary considerably
according to the customer segment.
| In particular, for micro-enterprises, SMEs
and SME property developers, an
advanced machine learning
3
methodology is also used.
| In the case of large companies, the
Group has models that require the
expert judgement of analysts and whose
objective is to replicate and be
consistent with the ratings of rating
agencies. 
Customer scorings and  ratings are updated
monthly to keep the credit rating up-to-date,
with the exception of the large company rating,
which is updated with a minimum annual
frequency or in response to significant events
that could affect credit quality. As for legal
entities, regular actions are carried out to
update financial statements and qualitative
information in order to achieve the maximum
level of coverage of the internal rating .
| LGD: quantifies the unrecoverable debt in the
event of customer default.
The historic loss given default is calculated using
internal information, taking into account the
cash flows associated with contracts from the
moment of default. These models also throw up
severity based on the collateral, the relationship
of the amount of the loan with the value of the
collateral (LTV or Loan to Value), product type,
the borrower’s creditworthiness and, where
required by legislation, the recessionary phases
of the economic cycle. An estimate is also made
of the indirect expenses (office staff,
infrastructure costs and similar) associated with
the recovery process.
It should be highlighted that the Group considers
through the severity of the income generated
from the sale of breached contracts as one of
the possible future flows generated to measure
the expected losses from the impairment of the
loan value. This income is calculated on the basis
of the internal information of the sales carried
out by the Group 5. The sale of these assets is
considered to be reasonably predictable as a
method of recovery, thus, as part of its strategy
for reducing non-performing balances, the
Group considers portfolio sales as one of the
recurring tools. In this sense, there is an active
impaired debt market that ensures with high
probability the possibility of generating future
debt sale transactions 6.
In addition to regulatory use to determine the
Group’s minimum capital requirements and the
calculation of provisions, the credit risk parameters
(PD, LGD and EAD) are used in a number of
management tools, such as in the risk-adjusted
return calculation tool, the pricing tool, the customer
pre-qualification tool, monitoring tools and alert
systems.
Determination of accounting classification
The accounting classification among the different
stages of IFRS 9 7 of transactions with credit risk is
determined by the occurrence of events of default,
impairment of the customer's ability to pay and, in
short, by the set of criteria described in Circular
4/2017 and in the EBA GL/2016/07 guide on the
application of the definition of default.
Generally, loan origination transactions will initially be
categorized as Stage 1. Their classification will shift to
Stage 2 or 3 if there are events of default or
Significant Increases in Credit Risk (SICR) since the
transaction was first recognised.
A SICR shall be deemed to have occurred since initial
recognition and such transactions shall be classified
as stage 2, when weaknesses are present that could
lead to losses significantly in excess of those
expected at the time of origination. To identify it, the
Group relies on the monitoring and rating processes
described in    .
2
Transactions in stage 1 or 2 can also be classified as
stage 3 when additional default criteria are met or if,
under an individual or collective analysis, there is
reasonable doubt as to the ability to pay or there is
credit impairment of the transaction or borrower.
The set of classification criteria is described below:
Stage 3
Stage 2
Amounts past due by >90 days exceeding
materiality thresholds, evaluated at
transaction level for individuals and at
customer level for legal entities. For individuals,
the entire customer is impacted when amounts
overdue >90 days exceed 20 % of the total
exposure
Transactions with
past due amounts
Amounts overdue by more than 30
days
Transactions of the
holders in insolvency
proceedings with no
liquidation petition
If at least 25 % of the insolvency claims have
been paid, or two years have elapsed since
the insolvency proceedings were filed with
the Companies Registry.
Does not meet the conditions of stage 2
Refinancing, refinanced or restructured
transactions classifiable as non-performing
according to fixed criteria set forth in Note 2.8
Refinanced or restructured transactions that
should not be reclassified as non-performing
and that are still in the trial period
Refinanced/
restructured
transactions
Overall alerts: Financial difficulties of the client, breach of contractual clauses, etc.
Single
Names
individual
review
Market alerts (external ratings)
Specific alerts (sector)
In the case of borrowers with large
exposures that are monitored but do not
meet the criteria to be classified as Single
Names, if after an individual review there are
doubts about their repayment
Deterioration of the rating: the borrower has
decreased their rating to a moderate risk or
worse since the transaction's initial
recognition. Or its current rating is medium-
high risk or worse.
Other transactions
Rest of
portfolio –
collective
and
individual
review
Similarly, for other transactions, if collective
reviews reveal difficulties and uncertainties
regarding repayment capacity
Its current lifetime PD exceeds 20 % or shows a
relative increase in PD:
The annualized lifetime PD is greater than 0.3
%.
The current lifetime PD is three times higher
than the estimated lifetime PD at the start of
the contract.
Transactions in the probationary period:
which in the last three months have been
classified in  stage 3 and are past due by
less than 30 days
4
          Defining the accounting provision
The aim of the IFRS 9 requirements as regards
impairment is to ensure recognition of the expected
credit losses of transactions, assessed collectively or
individually, considering all the reasonable and
substantiated information available, including
forward-looking information.
Principles for measuring expected credit losses for
the purpose of defining the credit risk loss coverage
The calculated accounting hedging or provision is
defined as the difference between the gross carrying
amount of the transaction and the estimated value
of future expected cash flows, discounted at the
original effective interest rate of the transaction,
considering the effective guarantees received.
The Group estimates the expected credit losses of a
transaction so that these losses reflect the following:
| a weighted and non-biased amount, determined
through the assessment of a series of possible
results;
| the time value of the money; and
| the reasonable and substantiated information
available at the reference date, without incurring
disproportionate cost or effort, about past
events, current conditions and predictions of
future conditions.
8 The existence of collateral, particularly for individualised analysis, is not used for the assessment of the credit quality of borrowers, although, for activities closely
related to collateral such as real estate development, the decrease in the value of such collateral is analysed to assess the increase or deterioration of the borrower's
risk.
The collective analysis of the automatic rating is generated from the combination of a rating by (i) risk models and (ii) rating by alerts. Considering that the Bank’s
policy in relation to asset transactions follows the criterion of customer repayment, and not recovery via the allocation of guarantees, the collective analysis is focused
on assessing the credit quality of borrowers and not the collateral provided. In this regard, the main guarantees (or collateral) of the Group are mortgage-related, with
no significant value fluctuations that could be considered evidence of a significant risk of credit risk in mortgages.
9 As indicated, the analysis of the Single Names portfolio is carried out on an individual basis for all exposures, with the stage determined using expert judgement for
each of the instruments analysed, based on knowledge of the borrowers and experience. When required, the coverage calculation also uses this individualised
approach.
The credit loss of the instruments of the portfolio that are monitored individually, and which are classified individually in stage 1, is calculated collectively on the basis of
the knowledge of the borrowers and experience. This way of estimating expected losses would not have led to material differences in their totality, compared with an
estimate using individual estimates. This is due to the fact that, in general, the information to be considered in performing the collective calculation would have been
equivalent to that used for individual estimates.
In line with applicable rules, the coverage calculation
method is set according to whether the borrower is
individually significant and its accounting category 8.
| If, in addition to being individually significant, the
customer has transactions that are non-
performing (whether for reasons of delinquency
or for other reasons) or in stage 2 9, the specific
allowances for the non-performing transactions
will be estimated through a detailed analysis of
the borrower's status and their capacity to
generate future flows.
| In all other cases, coverage is estimated
collectively using internal methodologies, subject
to the Corporate Policy on Regulatory
Approaches and Credit Risk Models in force,
based on own historical experience of portfolio
defaults and recoveries and taking into account
the discounted and adjusted value of effective
collateral. Additionally, future economic
condition predictions will be considered under
various scenarios.
To establish coverage for credit losses on
portfolios using group analysis, models to
estimate PD are used; in addition to models to
assess the probability of rectification of default
(specifically the supplementary metric, the
probability of no cure or PNC); LGD  (loss given
default); models of the recoverable amount of
mortgage loans (haircuts); in addition to
adjustments to obtain   lifetime or forward-
looking estimates according to the accounting
classification of the contract. It should be noted
that the set of models of haircuts and PNC are
LGD models.
The models used are re-estimated or re-trained
every six months (or at least annually), and they
are executed monthly in order to properly reflect
the current economic environment at any given
time. This makes it possible to reduce the
differences between estimated loss and recent
observations. The models include an unbiased
forward-looking view to determine the expected
loss, taking into account the most relevant
macroeconomic factors: (i) GDP growth; (ii)
unemployment rate; (iii) 12-month Euribor; and
(iv) growth in housing prices. In this regard, the
Group generates a baseline scenario as well as
a range of potential scenarios that allow it to
adjust in a weighted manner expected loss
based on probability.
The calculation process is structured in two steps:
| Determining the basis for the calculation of
allowances, is carried out in two steps:
| Calculation of the exposure amount, which is
the sum of the gross carrying amount at the
time of calculation and off-balance sheet
amounts (available or exposure) expected to
be disbursed when the borrower fulfils the
conditions to be considered non-performing.
| Calculation of the recoverable value of the
effective guarantees linked to the exposure.
In order to establish the recoverable value of
these guarantees, for real estate collateral
the models estimate the amount of the
future sale of the collateral, which is
discounted from the total expenses incurred
until the moment of the sale.
| Determining the hedging to be applied on the
basis for the calculation of allowances:
This calculation considers the probability of
default of the transaction holder, the likelihood
of regularisation or recovery for the secured
portfolio, and the Loss Given Default (LGD) for
the unsecured portfolio.
For insignificant portfolios where it is considered
that the internal model approach is not suitable
due to the processes involved or a lack of past
experience, the Group may use the default
coverage rates established by prevailing
national legislation.
Transactions classified as not bearing appreciable
risk and those that due to the type of guarantor are
classified as not bearing appreciable risk, could have
0 % accounting provision. In the case of the latter, this
percentage will only be applied to the guaranteed
part of the risk.
The coverage estimated individually or collectively
must be consistent with the way in which the
categories into which the transactions can be
classified are processed. That is, the coverage level
for a transaction must be higher than it would be if it
were classified in another lower credit risk category.
During the reviews, the necessary improvements
detected in the retrospective comparison exercises
(backtesting and benchmarking) are also included.
Similarly, the models developed are documented so
they can be replicated by a third party. The
documentation contains key definitions, information
regarding the process of acquiring samples and
data processing, methodological principles and
results obtained, as well as the comparison of said
results with those of previous years.
CaixaBank has a total of 66 models with the aim of
obtaining the parameters necessary to calculate the
coverage using a collective analysis. For each of the
risk parameters, different models can be used to
adapt to each type of exposure. Specifically, the
models include those indicated below:
| 18 parameter models of scoring and rating
| 20 PD parameter models
| 10 EAD parameter models
| 7 PNC parameter models
| 8 LGD parameter models
| 2 parameter models of haircut
| 1 LT/FL transformation parameter model (lifetime/
forward-looking)
Other subsidiaries, such as BPI and CaixaBank
Payments & Consumer, also have additional internal
models.
Inclusion of forward-looking information into the
expected loss models
The Group has taken into account macroeconomic
scenarios of various levels of severity, consistent with
internal management and monitoring processes.
These stages have been benchmarked and found to
be broadly aligned with those issued by public
bodies.
The projected variables considered are as follows:
_FORWARD-LOOKING MACROECONOMIC INDICATORS *
(% Percentages)
31-12-2025
31-12-2024
31-12-2023
Spain
Portugal
Spain
Portugal
Spain
Portugal
2026
2027
2028
2026
2027
2028
2025
2026
2027
2025
2026
2027
2024
2025
2026
2024
2025
2026
GDP growth
Baseline scenario
2.0
1.9
1.7
2.0
2.0
2.0
2.3
2.1
2.0
2.3
2.2
2.1
1.4
2.0
2.0
1.8
2.5
2.4
Upside scenario
3.4
2.7
1.6
3.4
2.8
2.3
3.8
3.1
1.8
3.7
2.9
2.3
3.1
3.6
2.7
4.0
3.2
3.0
Downside scenario
(0.4)
0.1
1.7
(0.4)
0.2
1.8
(0.7)
0.6
2.6
0.6
1.4
1.9
(1.3)
0.2
1.8
(0.8)
1.2
1.8
Unemployment rate
Baseline scenario
10.2
9.7
9.3
6.4
6.4
6.4
11.1
10.8
10.5
6.5
6.5
6.5
11.8
11.4
11.0
6.5
6.3
6.1
Upside scenario
9.6
8.5
8.4
6.0
5.8
5.7
10.2
9.4
9.2
6.1
6.0
5.9
10.6
9.5
9.4
6.2
5.9
5.6
Downside scenario
13.4
14.5
13.8
8.4
9.6
9.3
14.0
14.9
13.8
8.4
8.3
8.2
14.1
15.6
14.6
9.1
8.8
8.4
Interest rates
Baseline scenario
2.07
2.32
2.53
2.07
2.32
2.53
2.90
2.71
2.68
2.90
2.71
2.68
3.57
3.10
2.95
3.57
3.10
2.95
Upside scenario
2.62
2.89
2.91
2.62
2.89
2.91
3.10
2.91
2.84
3.10
2.91
2.84
3.11
2.56
2.42
3.11
2.56
2.42
Downside scenario
1.48
1.60
1.90
1.48
1.60
1.90
2.10
1.86
1.98
2.10
1.86
1.98
4.31
3.78
3.39
4.31
3.78
3.39
Evolution of property
prices
Baseline scenario
5.7
3.3
2.4
4.1
2.8
2.1
2.8
2.6
2.4
2.4
2.5
2.8
1.4
2.2
2.4
(0.1)
1.2
2.5
Upside scenario
6.9
6.0
3.7
7.2
3.0
2.8
4.2
5.7
3.8
4.8
4.9
3.0
2.8
5.1
3.3
3.4
3.1
2.6
Downside scenario
0.5
(5.3)
0.1
1.7
(6.6)
(0.1)
(0.9)
(4.4)
0.5
(0.3)
(4.7)
0.5
(1.0)
(3.0)
0.1
(4.5)
(3.7)
1.6
(*) Source: CaixaBank Research. At the date of authorisation for issue of these financial statements, there are updates to the macro data for employees in the
calculation of the provisions after the year-end (as presented in Note 3.1) that have no material impact on the provisions posted by the Group (see Sensitivity
analysis).
The range downside of the variables used in the
calculation of provisions incorporates deficiencies in
structural reforms that lead, together with other
macroeconomic dynamics, to falls in productivity
and, therefore, in GDP. Thus, the estimated drop
reflects the potential impact of an exacerbated
climate risk which, through various mechanisms (e.g.
increased production costs, increased commodity
prices, etc.), would eventually affect long-term
economic growth. The consolidated management
report details the Group's sustainability strategy,
including its environmental and climate strategy.
The weighting of the scenarios considered in each of
the financial years for each sector is as follows:
WEIGHTING OF THE OCCURRENCE OF THE FORESEEN SCENARIOS
(% percentages)
31-12-2025
31-12-2024
31-12-2023
Baseline
scenario
Upside
scenario
Downside
scenario
Baseline
scenario
Upside
scenario
Downside
scenario
Baseline
scenario
Upside
scenario
Downside
scenario
Spain
60
20
20
60
20
20
60
20
20
Portugal
60
20
20
60
20
20
60
20
20
Assumptions and adjustments to models
The macroeconomic table and scenario weighting
presented above are used in the latest November
2025 half-yearly model recalibration. In addition, the
Group maintains a collective provision fund, mainly
for Post Model Adjustment (PMA), amounting to 311
million euros at 31 December 2025 (28 million euros
less than the amount at 31 December 2024).
The collective fund is temporary in nature,
underpinned by guidelines issued by supervisors and
regulators, supported by well-documented
processes and subject to strict governance.
Under prevailing accounting regulations, the
coverage level factors in a forward-looking vision (12
months) or a lifetime vision, based on the accounting
classification of exposure (12 months for stage 1 and
lifetime for stages 2 and 3).
Sensitivity analysis
There is dependence between the various variables
that measure or quantify the economic situation,
such as gross domestic product growth and the
unemployment rate. These interrelationships make it
difficult to establish clear causality relationships
between a specific variable and an effect (e.g.
expected credit losses), as well as making it difficult
to interpret the sensitivities to calculations
performed using expected credit loss models when
these sensitivities are applied to various variables
simultaneously.
Interest rates, which also form part of the group of
forward-looking indicators, have only a minor impact
on the calculation of expected credit losses and
apply only to the portfolio of consumer loans, among
the significant portfolios.
The estimated sensitivity to a 1 % fall in gross
domestic product and, additionally, to a 10 % fall in
real estate asset prices in the expected credit risk
losses at the end of 2025, broken down by type of
portfolio for the businesses in Spain and Portugal, is
shown below:
_SENSITIVITY ANALYSIS –31-12-2025
(Millions of euros)
Increase in the provision
1 % drop in GDP
10 % drop in real
estate asset prices
Spain
Portugal
Spain
Portugal
Financial institutions
1
Non-financial corporations and individual entrepreneurs
55
2
20
Project finance
14
5
Financing for real estate construction and development
6
4
Financing civil engineering work
4
1
Other project finance
4
Purposes other than project finance
41
2
15
Large corporates
14
1
SMEs
24
2
11
Individual entrepreneurs
3
3
Households (excluding individual entrepreneurs)
85
4
182
1
Home purchases
69
2
159
1
Home purchase (main residence)
64
2
151
1
Purchase of a secondary residence
5
8
Consumer credit
9
2
5
Other purposes
7
18
TOTAL
141
6
202
1
The models and the estimates on macroeconomic
variations are periodically reviewed to detect
possible impairment in the quality of the
measurements. This continual risk assessment
provides information on the distribution of risk
exposure in the various portfolios with respect to
creditworthiness, expressed as a probability of
default.
NPL management
The recovery and NPL management function is
aligned with the Group's risk management
guidelines. The mission of CaixaBank’s Arrears and
Recoveries Division is to minimise losses arising from
customers’ failure to honour their payment
obligations. To this end, the management priority is
based on four basic principles:
| Prevention: involves detecting customers at risk
of non-payment before an actual default occurs.
The aim is to take early action and return the
situation to normal before a default takes place.
| Customer management: debt recovery
management is carried out with a customer-
centric approach; a holistic view that considers
all of the customer’s positions and applies a
recovery management model tailored to the
segment and the stage of default.
| Search for a solution: the aim is to maximise debt
recovery as quickly as possible and at the lowest
cost to the Bank, prioritising a recovery
agreement through ongoing negotiation with
the customer.
| Risk powers: decisions on recovery solutions
require an appropriate level of authority aligned
with the risk policies.
These principles are there to prevent a default event
from occurring or from exposures becoming
classified as Stage 3, with the ensuing impact on the
statement of profit or loss.
Furthermore, proactive monitoring is conducted on
the portfolio classified as Stage 3 for reasons other
than default in order to remediate it, designing
specific management plans geared towards the
reasons that caused its switch to that accounting
classification.
To carry out recovery activities, CaixaBank operates
a unified NPL management structure, with an end-to-
end view of the recovery management process and
of the stages the customer goes through. This
structure features a high degree of expertise and
capillarity, thus allowing the best possible solution to
be offered according to the customer’s profile and
situation, through a territorial model with teams
supporting the branch network depending on the
stage of delinquency. Management is divided into:
| Preventive/anticipatory delinquency
management for customers who are current on
their payments, handled directly from branch
offices to foresee various non-payment
scenarios.
| Early non-performing loan management with
past-due payments between 1 and 90 days old.
In this regard, specialised teams exist to
coordinate and support the branch network and
collection agencies on a centralised basis in
recovery management prior to the entry into
accounting default. In the current economic
outlook, the capillarity of the branch network and
its proximity to customers continues to be key to
identifying the situation and needs of customers,
especially situations of social vulnerability.
| Lastly, when a customer acquires NPL status for
accounting purposes (arrears exceeding 90
days), management is transferred to specialised
teams through a network of Recovery Centres
located across the territory, with differentiated
management for retail clients and corporate
clients. The team of specialists is geared towards
seeking final solutions in more advanced
situations of non-payment.
All this management has been subject to the
application of the policies and procedures in force
which, in accordance with accounting and
regulatory standards, lay down the guidelines for the
suitable classification of borrowings and estimation
of coverage.
In periods of cyclical stress, such as the pandemic,
the energy crisis or the current geopolitical situation,
CaixaBank has adapted its NPL and recoveries
management to mitigate the impact, adopting an
approach focused on providing sustainable
solutions to customers with viable debt, while
ensuring their continued access to financing in the
face of temporary income declines. Notably, the
Bank has continued to pursue existing measures and
policies aimed at protecting vulnerable borrowers by
stepping up its adherence to state initiatives such as
the Codes of Good Practice, moratoria schemes and
the ICO-COVID and Ukraine credit facilities, as a
further illustration of CaixaBank’s commitment to
financial stability and to protecting its most
vulnerable customers.
Foreclosed assets
BuildingCenter is the Group's company responsible
for the management of real estate assets in Spain,
which basically originate from streamlining of the
Group's credit activity through any of the following
ways: i) acquisition at auctions held after assets
have been foreclosed, mainly in relation to mortgage
loans; ii) Acquisition of mortgaged real estate assets
of individuals, with the subsequent subrogation and
cancellation of the debts; iii) acquisition of real
estate assets granted to companies, including real
estate developers, with the subsequent subrogation
to cancel their debts; and iv) foreclosure through
insolvency proceedings.
The acquisition process includes conducting full
legal and technical reviews of the properties using
the committees appointed for such purpose. In all
cases, purchase prices are based on appraisals
performed by appraisal firms approved by the Bank
of Spain and in accordance with the parameters set
forth in the approved internal rules.
The strategies undertaken for the sale of these
assets are as follows:
| Individual sale: through a servicing contract for
multi-channel marketing activities through its
own branches, the external collaboration of the
network of real estate agents and an active
online presence. This marketing activity comes in
addition to a key factor: support in prescribing
properties generated by the branch network.
| Institutional sales: the Group takes into account
institutional transactions of sales of asset
portfolios to other specialised companies.
| Completion of housing developments: a number
of minor measures to improve some of these
developments are made to ensure they can be
sold. These procedures are conducted by taking
advantage of synergies within the Group.
| Rent: allows for the generation of recurring
income while creating added value for the
property in the event of a future sale.
The detail of foreclosed assets in Spain is shown in
Refinancing policies
The Corporate Credit Risk Management Policy and
the Refinancing and Recoveries Policy set out the
general principles issued by the European Banking
Authority in its Guidelines on non-performing and
forborne exposures, as well as the definitions set out
in Annex IX to Bank of Spain Circular 4/2017 and its
subsequent amendments.
Under prevailing legislation, these exposures relate to
transactions in which the customer has, or will
foreseeably have, financial difficulty in meeting its
payment obligations under the contractually agreed
terms and, therefore, has amended the agreement
and/or arranged a new transaction.
These transactions may derive from:
| The approval of a new transaction (refinancing
operation) that fully or partially cancels other
transactions (refinanced transactions)
previously extended by any Group company to
the same borrower or other companies forming
part of its economic group, to become up to
date on its payments for previously past-due
loans.
| The amendment of the contract terms of an
existing transaction (restructured transaction)
that changes its repayment schedule, reducing
the payment amounts (grace periods, extension
of loan maturities, reduction in interest rates,
change in the repayment schedule, extension of
all or part of the capital on maturity, etc.).
| The activation of contract clauses agreed at
origin that extend the debt repayment terms.
| The partial cancellation of the debt without any
contribution of customer funds, primarily through
the forgiveness of principal or ordinary interest
(on the credit granted to the customer).
Restructuring or refinancing shall be deemed to take
place in the following circumstances:
| The transaction was classified as non-
performing before the amendment or was
classified as non-performing without the
amendment.
| The amendment involves the partial cancellation
of the debt's balance, for reasons such as the
recognition of waivers or written-off amounts.
| At the same time as the additional financing is
granted by the Bank, or at a time close to this
additional financing being granted, the holder
has made payments of the principal and interest
of another transaction with the Bank classified as
non-performing or that would be classified as
non-performing had the additional financing not
been granted.
| The Bank approves the use of implicit
amendment clauses in relation to transactions
classified as non-performing, or that would be
classified as such if these clauses were not
enforced.
Restructuring or refinancing shall also be presumed,
in the absence of evidence to the contrary, in the
following circumstances:
| Even where the modified transaction is not
classified as non-performing, all or part of the
payments under the transaction have been
overdue for more than 30 days at least once in
the three months prior to its modification, or
would have been overdue for more than 30
days in the absence of such modification.
| At the same time as additional financing is
granted by the Bank, or at a time close to such
granting, the borrower has made payments of
principal or interest on another transaction with
the Bank that is not classified as non-
performing, the payments of which have been
past due, in whole or in part, for more than 30
days at least once in the three months prior to
the refinancing.
| The Bank approves the use of implicit
amendment clauses in relation to transactions
that are not classified as non-performing with
pending amounts past due for 30 days, of that
would be past due for 30 days if such clauses
were not exercised.
The existence of previous defaults is an indication of
financial difficulty. However, previous defaults are not
a requirement for a transaction to be classified as
refinanced or restructured.
The cancellation of a transaction, changes in the
contractual terms or the activation of clauses that
delay payments when the customer is unable to
meet future repayment obligations can also be
classified as refinancing/restructuring.
The cornerstone of management, which sustains all
actions undertaken by the Bank, shall be the global
analysis of the debtor's positions. To this end, the
repayment capacity thereof shall be identified and
the best solution shall be reached based on the
results of the checks performed.
When the financial circumstances of a customer
change, which may be alleviated by adjusting the
payment flows of their lending positions with their
current repayment capacity, the proposed solution
shall be either refinancing or restructuring the debt.
In contrast, debt renewals and renegotiations may
be granted when the borrower does not have, or is
not expected to have, financial difficulties; i.e. for
business reasons, not to facilitate repayments. For a
transaction to be classified as such, the borrowers
must have the capacity to obtain credit from the
market, at the date in question, for a similar amount
and on similar terms to those offered by the Bank. In
turn, these terms must be adjusted to reflect the
terms offered to borrowers with a similar risk profile.
The breakdown of refinancing by economic sector is
as follows:
_REFINANCING – 31-12-2025 *
(Millions of euros)
Unsecured loans
Secured loans
Impairment
due to
credit risk
No. of
trans.
Gross
amount
No. of
trans.
Gross
amount
Maximum amount of
the collateral
Real estate
mortgage
secured
Other
collateral
General governments
109
26
85
1
1
Financial corporations and individual
entrepreneurs
43
32
16
110
104
(37)
Non-financial corporations and individual
entrepreneurs
14,954
1,687
4,025
899
591
6
(1,036)
Of which: financing for real estate
construction and development
163
8
489
133
77
(58)
Other households
39,612
277
43,658
2,144
1,459
6
(859)
TOTAL
54,718
2,022
47,784
3,154
2,156
11
(1,932)
Of which: at stage 3
General governments
59
10
62
Financial corporations and individual
entrepreneurs
36
32
7
26
21
(37)
Non-financial corporations and individual
entrepreneurs
11,202
1,161
2,737
546
262
2
(1,000)
Of which: financing for real estate
construction and development
110
5
360
97
42
(57)
Other households
20,202
156
29,400
1,458
841
1
(818)
TOTAL STAGE 3
31,499
1,359
32,206
2,030
1,124
3
(1,855)
(*) There is no financing classified as “Non-current assets and disposal groups classified as held for sale”.
_REFINANCING – 31-12-2024 *
(Millions of euros)
Unsecured loans
Secured loans
Impairment
due to
credit risk
No. of
trans.
Gross
amount
No. of
trans.
Gross
amount
Maximum amount of
the collateral
Real estate
mortgage
secured
Other
collateral
General governments
163
31
632
4
2
(3)
Financial corporations and individual
entrepreneurs
46
21
19
80
80
(17)
Non-financial corporations and individual
entrepreneurs
18,352
2,540
5,997
1,488
1,027
23
(1,204)
Other households
43,213
278
63,432
2,967
2,068
6
(1,088)
TOTAL
61,774
2,870
70,080
4,539
3,176
28
(2,312)
Of which: Total stage 3
36,895
1,660
44,168
2,739
1,507
9
(2,205)
(*) There is no financing classified as “Non-current assets and disposal groups classified as held for sale”.
_REFINANCING – 31-12-2023 *
(Millions of euros)
Unsecured loans
Secured loans
Impairment
due to
credit risk
No. of
trans.
Gross
amount
No. of
trans.
Gross
amount
Maximum amount of
the collateral
Real estate
mortgage
secured
Other
collateral
General governments
174
136
741
4
2
(3)
Financial corporations and individual
entrepreneurs
49
21
21
85
82
(11)
Non-financial corporations and individual
entrepreneurs
19,510
3,243
8,579
1,737
1,187
23
(1,304)
Other households
49,054
327
91,508
3,955
2,796
5
(1,233)
TOTAL
68,787
3,727
100,849
5,781
4,067
28
(2,551)
Of which: Total stage 3
37,427
1,698
53,230
3,079
1,604
15
(2,338)
(*) There is no financing classified as “Non-current assets and disposal groups classified as held for sale”.
CREDIT RISK CYCLE LINKED TO THE INSURANCE
ACTIVITY
The management principles of the instruments
related to the insurance activity are covered by the
Investment Risk Management Policy. This policy
stipulates that decision-making principles will ensure
prudent investment management practices and the
establishment of quantitative limits on assets and
exposures to ensure that managed assets perform
in a balanced and stable manner in the long term,
even under adverse market conditions.
As regards the credit risk associated with financial
instruments, rating scales are defined and minimum
levels of credit quality and diversification are
established, seeking a high degree of diversification
in sectors and issuers, with maximum risk limits per
issuer. In addition, socially responsible investment
criteria are applied in the management of
investments.
In general, cash and cash equivalents are held in
financial institutions with a high credit quality.
Regarding balances that remain receivable from
policyholders, there is no significant concentration of
credit risk with third parties.
Credit risk management is governed by the internal
compliance procedures approved by the VidaCaixa
Board of Directors. In this context, a universe of
securities is established in line with the corporate
guidelines defined by the CaixaBank Group, aligned
with the structure and focus of the investment
management of the insurance activity in relation to
the long-term nature of the investment and the
criticality of liquidity.
CONCENTRATION RISK
In the Corporate Risk Catalogue, concentration risk is
included under credit risk, as it is the main source of
risk, although it covers all types of assets, as
recommended by sectoral supervisors.
The Group has developed policies that lay down
guidelines for concentration risk and frameworks
that develop calculation methodologies that set
specific limits within management. Additionally,
mechanisms have been developed to systematically
identify the aggregated exposure and, wherever it is
considered necessary, limits on relative exposures
have been defined, under the RAF.
Concentration in customers or in “major risks”
The CaixaBank Group monitors compliance with
regulatory limits (25 % of Tier 1 capital) and the
internal thresholds defined in the RAF. At year-end, no
breach of the defined thresholds had been
observed.
The Group also monitors more stringent internal
limits than regulatory and RAF limits on a name-by-
name basis for corporate customers based on their
credit quality, among other drivers.
Concentration in countries
The Group has an internal model for assigning limits
to exposures to residents in different countries. This
internal model takes into consideration not only the
solvency of the group itself, but also the credit quality
and economic relations with the various countries. A
similar methodology is used to assign limits to
exposures to central, regional and local
governments.
Concentration by geographical area and
counterparty type
In addition, the Group monitors exposures,
segregated by geographic area, type of issuer/
counterparty and product, classified into loans and
advances, debt securities, equity instruments,
derivatives and guarantees granted.
The segmentation of financial exposures by geographical area and counterparty type is set out below:
_CONCENTRATION BY GEOGRAPHICAL AREA AND TYPE OF COUNTERPART
(Millions of euros)
Total
Spain
Portugal
Rest of EU
America
Rest of the
world
Central banks and credit institutions
73,474
44,039
3,189
11,950
5,172
9,124
General governments
158,409
115,006
3,612
34,663
3,395
1,733
Central government
138,416
98,436
686
34,338
3,242
1,714
Other public administrations
19,993
16,570
2,926
325
153
19
Financial corporations and individual
entrepreneurs
43,634
11,033
1,174
25,742
2,421
3,264
Non-financial corporations and individual
entrepreneurs
207,210
133,541
15,307
32,573
12,577
13,212
Real estate construction and development
4,172
3,753
88
323
8
Civil engineering
7,747
5,319
1,156
148
1,097
27
Other
195,291
124,469
14,063
32,425
11,157
13,177
Large corporates
137,149
77,803
6,738
30,592
10,305
11,711
SMEs and individual entrepreneurs
58,142
46,666
7,325
1,833
852
1,466
Other households
179,964
158,730
18,397
1,206
472
1,159
Homes
145,989
126,229
17,104
1,129
452
1,075
Consumer
23,513
22,170
1,281
26
9
27
Other purposes
10,462
10,331
12
51
11
57
TOTAL 31-12-2025
662,691
462,349
41,679
106,134
24,037
28,492
TOTAL 31-12-2024
626,293
448,903
40,624
87,215
23,174
26,377
TOTAL 31-12-2023
599,852
443,237
37,932
77,045
18,193
23,445
The following is a breakdown of the segmentation of Spain’s financial exposures by autonomous community:
_CONCENTRATION BY AUTONOMOUS COMMUNITY
(Millions of euros)
Total
Andalusia
Balearic
Islands
Canary
Islands
Castile
and León
Catalonia
Galicia
Madrid
Murcia
Valencia
Basque
Country
Other *
Central banks and credit institutions
44,039
127
1
130
50
42,805
325
264
337
General governments
115,006
1,403
266
866
1,406
2,227
725
4,796
214
3,343
631
693
Central government
98,436
Other public administrations
16,570
1,403
266
866
1,406
2,227
725
4,796
214
3,343
631
693
Financial corporations and individual
entrepreneurs
11,033
106
17
35
7
1,829
9
7,668
113
73
857
319
Non-financial corporations and
individual entrepreneurs
133,541
10,356
4,944
4,207
3,390
21,820
3,115
58,642
2,609
10,532
4,072
9,854
Real estate construction and
development
3,753
401
247
141
99
861
9
1,287
58
230
214
206
Civil engineering
5,319
439
188
109
155
671
155
2,624
102
311
139
426
Other
124,469
9,516
4,509
3,957
3,136
20,288
2,951
54,731
2,449
9,991
3,719
9,222
Large corporates
77,803
2,971
2,411
2,064
958
9,193
1,589
46,793
819
5,089
2,017
3,899
SMEs and individual entrepreneurs
46,666
6,545
2,098
1,893
2,178
11,095
1,362
7,938
1,630
4,902
1,702
5,323
Other households
158,730
23,180
7,242
7,688
5,479
39,751
3,394
31,261
5,461
16,625
4,465
14,184
Homes
126,229
17,862
5,957
5,770
4,436
31,083
2,623
25,824
4,429
13,162
3,771
11,312
Consumer
22,170
3,538
918
1,509
699
5,727
576
3,526
735
2,440
495
2,007
Other purposes
10,331
1,780
367
409
344
2,941
195
1,911
297
1,023
199
865
TOTAL 31-12-2025
462,349
35,172
12,469
12,796
10,283
65,757
7,293
145,172
8,397
30,898
10,289
25,387
TOTAL 31-12-2024
448,903
32,955
11,906
12,218
9,909
60,473
6,864
147,012
8,296
28,539
9,736
24,319
TOTAL 31-12-2023
443,237
32,248
12,495
12,028
9,589
57,985
6,629
141,096
8,430
28,963
9,746
24,525
(*) Includes autonomous communities that combined represent no more than 10 % of the total
Concentration in economic sectors
Risk concentration by economic sector is subject to
RAF limits, differentiating between private business
economic activities and public sector financing, in
addition to internal reporting channels. Particularly,
for the private business sector, a maximum
concentration limit in any economic sector is
established by aggregating the accounting positions
recognised, excluding treasury repo/depo
transactions and those of the trading book.
The Group also operates a model that assigns
maximum exposures to sectors based on their
economic outlook and contribution to the portfolio’s
profitability and credit rating objectives.
Total gross loans to customers by activity were as
follows (excluding advances):
_ CONCENTRATION BY ACTIVITY OF LOANS TO CUSTOMERS – 31-12-2025
(Millions of euros)
Total
Of which
real estate
collateral
Of which
other
collateral
Collateralised loans - Loan to value
≤ 40%
> 40% ≤
60%
> 60% ≤
80%
> 80%
≤100%
>100%
General governments
17,638
259
204
190
127
46
74
26
Financial corporations and individual
entrepreneurs
18,323
1,433
570
688
886
296
2
131
Non-financial corporations and
individual entrepreneurs
157,602
25,819
2,487
10,258
8,748
4,507
1,586
3,207
Real estate construction and
development
3,994
3,324
39
1,124
1,103
664
220
252
Civil engineering
6,382
557
119
207
249
81
26
113
Other
147,226
21,938
2,329
8,927
7,396
3,762
1,340
2,842
Large corporates
94,919
8,465
1,012
3,215
2,734
1,493
664
1,371
SMEs and individual entrepreneurs
52,307
13,473
1,317
5,712
4,662
2,269
676
1,471
Other households
179,390
147,899
1,159
46,550
43,860
40,761
13,537
4,350
Homes
145,987
142,975
353
43,608
42,448
40,130
13,231
3,911
Consumer
23,513
1,565
385
1,104
450
219
109
68
Other purposes
9,890
3,359
421
1,838
962
412
197
371
TOTAL
372,953
175,410
4,420
57,686
53,621
45,610
15,199
7,714
Memorandum items: Refinancing,
refinanced and restructured transactions
3,244
2,228
20
791
654
449
225
129
_ CONCENTRATION BY ACTIVITY OF LOANS TO CUSTOMERS – 31-12-2024
(Millions of euros)
Total
Of which
real estate
collateral
Of which
other
collateral
Collateralised loans - Loan to value
≤ 40%
> 40% ≤
60%
> 60% ≤
80%
> 80%
≤100%
>100%
General governments
16,216
314
227
162
211
49
85
34
Financial corporations and individual
entrepreneurs
13,457
880
24
162
479
180
30
53
Non-financial corporations and individual
entrepreneurs
150,447
24,848
3,010
10,332
8,322
4,850
1,322
3,032
Other households
169,481
140,719
771
45,483
42,974
37,854
10,375
4,804
TOTAL
349,601
166,761
4,032
56,139
51,986
42,933
11,812
7,923
Memorandum items: Refinancing,
refinanced and restructured transactions
5,097
3,257
31
1,038
1,171
601
249
229
_ CONCENTRATION BY ACTIVITY OF LOANS TO CUSTOMERS – 31-12-2023
(Millions of euros)
Total
Of which
real estate
collateral
Of which
other
collateral
Collateralised loans - Loan to value
≤ 40%
> 40% ≤
60%
> 60% ≤
80%
> 80%
≤100%
>100%
General governments
17,536
353
223
157
267
58
49
45
Financial corporations and individual
entrepreneurs
11,527
788
428
192
280
495
91
158
Non-financial corporations and individual
entrepreneurs
145,252
23,749
2,731
9,834
8,218
3,808
1,341
3,279
Other households
168,225
141,024
799
47,503
44,266
35,524
8,827
5,703
TOTAL
342,540
165,914
4,181
57,686
53,031
39,885
10,308
9,185
Memorandum items: Refinancing,
refinanced and restructured transactions
6,957
4,201
41
1,200
1,275
805
515
447
Total gross loans to customers by type were as follows (excluding advances):
_BREAKDOWN OF LOANS AND ADVANCES TO CUSTOMERS BY TYPE
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Stage 1
Stage 2 +
POCI w/o
impair-
ment
Stage 3 +
POCI with
impair-
ment
Stage 1
Stage 2 +
POCI w/o
impair-
ment
Stage 3 +
POCI with
impair-
ment
Stage 1
Stage 2 +
POCI w/o
impair-
ment
Stage 3 +
POCI with
impair-
ment
General governments
17,414
206
21
16,074
128
20
17,034
497
12
Financial corporations and
individual entrepreneurs
17,845
466
63
13,163
215
106
11,212
242
106
Non-financial corporations
and individual entrepreneurs
147,494
9,343
4,111
138,608
10,586
4,570
130,813
13,281
4,675
Other households
163,488
14,893
3,925
155,390
12,417
4,997
151,957
14,784
5,242
Homes
133,322
11,447
2,797
126,952
9,429
3,736
124,813
11,330
3,780
Other
30,166
3,446
1,128
28,438
2,988
1,261
27,144
3,454
1,462
TOTAL
346,241
24,908
8,120
323,235
23,346
9,693
311,016
28,804
10,035
_BREAKDOWN OF PROVISIONS OF LOANS AND ADVANCES TO CUSTOMERS BY TYPE
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Stage 1
Stage 2 +
POCI w/o
impair-
ment
Stage 3 +
POCI with
impair-
ment
Stage 1
Stage 2 +
POCI w/o
impair-
ment
Stage 3 +
POCI with
impair-
ment
Stage 1
Stage 2 +
POCI w/o
impair-
ment
Stage 3 +
POCI
with
impair-
ment
General governments
(1)
(2)
(1)
(5)
(2)
(5)
Financial corporations and
individual entrepreneurs
(11)
(2)
(38)
(7)
(1)
(19)
(15)
(6)
(12)
Non-financial corporations
and individual entrepreneurs
(375)
(341)
(2,630)
(404)
(346)
(2,567)
(339)
(479)
(2,699)
Other households
(289)
(518)
(2,109)
(276)
(591)
(2,456)
(304)
(680)
(2,774)
Homes
(70)
(205)
(1,304)
(95)
(335)
(1,632)
(93)
(378)
(1,796)
Other
(219)
(313)
(805)
(181)
(256)
(824)
(211)
(302)
(978)
TOTAL
(676)
(861)
(4,779)
(688)
(938)
(5,047)
(660)
(1,165)
(5,490)
Identified individually
(77)
(1,171)
(91)
(1,286)
(209)
(1,204)
Identified collectively
(676)
(784)
(3,608)
(688)
(847)
(3,761)
(660)
(956)
(4,286)
_BREAKDOWN OF LOANS AND ADVANCES TO CUSTOMERS ACCORDING TO ARREARS STATUS AND RATES
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
By arrears status
With non-payment of less than 30 days or current with payments
373,069
349,278
342,270
With non-payment of 30 to 60 days
762
1,011
1,235
With non-payment of 60 to 90 days
439
594
725
With non-payment of 90 days to 6 months
808
999
1,250
With non-payment of 6 months to 1 year
1,172
1,363
1,480
With non-payment of more than 1 year
3,019
3,029
2,895
By interest rate type
Fixed
163,239
142,198
130,873
Floating
216,030
214,076
218,982
Concentration by economic activity
The breakdown of loans and advances by economic activity, mainly related to banking and other activities, is
shown below:
_CONCENTRATION BY ECONOMIC ACTIVITY OF NON-FINANCIAL COMPANIES (ANALYTICAL CNAE)
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Gross
amount
Of
which:
Stage 3
Provision
Gross
amount
Of
which:
Stage 3
Provision
Gross
amount
Of
which:
Stage 3
Provision
Agriculture, forestry and fishing
3,256
130
(88)
2,942
171
(100)
2,940
180
(126)
Mining and quarrying
594
6
(4)
591
11
(8)
559
17
(11)
Manufacturing industry
32,359
865
(544)
31,501
887
(544)
29,993
867
(503)
Supply of electricity, gas, steam and
air conditioning
17,679
176
(156)
17,492
267
(175)
17,891
204
(110)
Water supply
1,916
8
(13)
2,240
18
(17)
2,156
13
(11)
Building
11,517
450
(368)
10,428
629
(381)
10,160
657
(430)
Wholesale and Retail
21,450
831
(642)
21,363
932
(597)
20,982
927
(582)
Transport and storage
17,254
281
(197)
16,254
351
(240)
14,734
477
(337)
Hospitality
10,805
279
(181)
9,688
358
(187)
9,721
428
(207)
Information and communications
7,616
112
(169)
6,617
74
(116)
4,248
31
(69)
Financial and insurance activities
3,162
(100)
3,306
12
(60)
2,359
20
(18)
Real estate activities
15,518
228
(135)
15,359
261
(226)
13,234
319
(182)
Professional, scientific and technical
activities
3,575
263
(164)
3,645
164
(179)
3,297
125
(208)
Administrative activities and
auxiliary services
6,186
86
(77)
5,716
64
(95)
5,444
40
(76)
Public administration and defence;
compulsory social security
141
(3)
173
(5)
1,519
(1)
Education
647
62
(41)
616
52
(60)
505
14
(41)
Health and social services activities
2,099
26
(26)
1,987
21
(41)
1,553
9
(32)
Artistic, recreational and
entertainment activities
1,143
35
(29)
1,075
32
(48)
1,015
52
(67)
Other services
2,847
52
(387)
1,785
54
(184)
2,842
15
(728)
TOTAL
159,764
3,898
(3,325)
152,780
4,359
(3,262)
145,152
4,395
(3,739)
Concentration according to credit quality
The methodology applied to assign credit ratings to
fixed income issuances is based on:
| Fixed-income instruments: the regulatory
banking criteria defined in the CRD IV regulation
and the CRR on capital requirements, and
therefore, the second best rating of all those
available is used, if more than two ratings are
available. In this context, for example, as at 31
December 2025 , Spain’s sovereign debt rating
stands at A.
| Loan book: alignment of internal ratings with the
Standard & Poor’s methodology.
The risk concentration by credit quality of credit risk
exposures associated with debt instruments for the
Group is reported below:
_CONCENTRATION BY CREDIT QUALITY – 31-12-2025
(Millions of euros)
Banking and other business
Insurance activity *
FA at amortised cost
FA held for
trading – Debt
sec.
FA at FV w/
changes in
other
comprehensiv
e income
Financial guarantees, loan
commitments and other
commitments
FA at FV
through
OCI
FA at
amortised
cost - Debt
Sec.
Loans and advances to customers
Debt sec.
Stage 1
Stage 2
Stage 3
POCI
Stage 1
Stage 2
Stage 3
AAA/AA+/AA/AA-
15,514
45
5,234
4,024
414
A+/A/A-
65,088
154
60,326
556
4,383
38,661
45
1
48,735
3,325
BBB+/BBB/BBB-
65,209
712
1
5,418
179
728
32,592
366
1
7,369
717
INVESTMENT GRADE
130,297
866
1
81,258
780
10,345
71,253
411
2
60,128
4,456
Allowances for impairment
(124)
(7)
(3)
(16)
BB+/BB/BB-
80,899
8,204
6
23
38,178
2,548
1
B+/B/B-
21,782
7,554
43
8,593
1,728
4
CCC+/CCC/CCC-
747
3,652
104
105
319
9
No rating
114,893
4,626
7,839
133
3,191
1
50,680
514
767
97
17
NON-INVESTMENT GRADE
218,321
24,036
7,992
133
3,214
1
97,556
5,109
781
97
17
Allowances for impairment
(554)
(854)
(4,659)
(120)
(18)
(94)
(71)
(236)
TOTAL
347,940
24,041
3,334
13
84,451
780
10,346
168,809
5,520
783
60,225
4,473
_CONCENTRATION BY CREDIT QUALITY – 31-12-2024
(Millions of euros)
Banking and other business
Insurance activity *
FA at amortised cost
FA held for
trading – Debt
sec.
FA at FV w/
changes in
other
comprehensiv
e income
Financial guarantees, loan
commitments and other
commitments
FA at FV
through OCI
FA at
amortised
cost - Debt
Sec.
Loans and advances to customers
Debt sec.
Stage 1
Stage 2
Stage 3
POCI
Stage 1
Stage 2
Stage 3
AAA/AA+/AA/AA-
238
13,036
4,728
2,179
4,619
491
A+/A/A-
61,935
32
1
52,883
270
3,111
34,568
28
1
46,551
3,141
BBB+/BBB/BBB-
52,744
239
1
6,006
97
1,206
18,142
98
1
7,966
752
INVESTMENT GRADE
114,917
271
2
71,925
367
9,045
54,889
126
2
59,136
4,384
Allowances for impairment
(140)
(3)
(3)
(14)
BB+/BB/BB-
94,371
6,335
3
13
2
49,578
2,483
4
B+/B/B-
18,484
7,833
45
102
7,923
1,811
8
CCC+/CCC/CCC-
947
4,108
127
128
231
395
11
No rating
96,719
4,793
9,323
199
3,504
39
5
48,781
156
872
3
NON-INVESTMENT GRADE
210,521
23,069
9,498
199
3,747
39
7
106,513
4,845
895
3
Allowances for impairment
(553)
(935)
(4,869)
(178)
(15)
(74)
(55)
(279)
TOTAL
324,745
22,402
4,631
21
75,654
406
9,052
161,402
4,971
897
59,136
4,387
_CONCENTRATION BY CREDIT QUALITY – 31-12-2023
(Millions of euros)
Banking and other business
Insurance activity *
FA at amortised cost
FA held for
trading – Debt
sec.
FA at FV w/
changes in
other
comprehensive
income
Financial guarantees, loan
commitments and other
commitments
FA at FV
through
OCI
FA at
amortised
cost - Debt
Sec.
Loans and advances to customers
Debt sec.
Stage 1
Stage 2
Stage 3
POCI
Stage 1
Stage 2
Stage 3
AAA/AA+/AA/AA-
17,897
3
13,266
3
2,799
13,593
3
2,445
460
A+/A/A-
45,372
92
15
54,922
142
3,357
14,475
17
46,641
2,339
BBB+/BBB/BBB-
62,488
556
5,859
181
1,863
24,959
255
8,065
765
INVESTMENT GRADE
125,757
651
15
74,047
326
8,019
53,027
275
57,151
3,564
Allowances for impairment
(194)
(7)
(5)
(1)
(16)
BB+/BB/BB-
77,581
7,461
2
559
2
19
47,235
3,601
28
46
B+/B/B-
14,307
9,812
29
7,811
1,994
2
CCC+/CCC/CCC-
965
4,694
181
5
246
452
13
No rating
94,253
6,179
9,550
265
2,749
18
1
43,945
122
834
15
16
NON-INVESTMENT GRADE
187,106
28,146
9,762
265
3,313
20
20
99,237
6,169
877
61
16
Allowances for impairment
(470)
(1,158)
(5,256)
(234)
(19)
(86)
(79)
(265)
TOTAL
312,199
27,632
4,506
46
77,336
346
8,038
152,264
6,444
877
57,212
3,580
DEBT SEC.: Debt securities; FA: Financial assets
(*) Financial assets designated at fair value through profit or loss are not included, as they mainly include investments linked to the operation of life insurance products when the investment risk is assumed by the policyholder (Unit-linked).
Concentration in sovereign risk
The Group’s position in sovereign debt is subject to
the general risk-taking policy, which ensures that all
positions taken are aligned with the target risk profile,
and are monitored and controlled through the RAF:
| The position in public, regional and local debt is
subject to the general concentration and
country risk limits established. Regular control
procedures are in place for preventing new
positions in countries in which there is a high risk
concentration, unless express approval is given
by the pertinent authority.
| For fixed-income securities, a framework is in
place regulating the solvency, liquidity and
geographic location of all of the fixed-income
issues and any similar transaction implying
payment in cash for the buyer and the
assumption of the issuer’s credit risk or related
collateral. This control is exercised during the risk
acceptance phase and throughout the life of the
position in the portfolio.
| Public debt positions held on the Treasury Desk
are subject to the framework for market risk
control and limits.
The risk associated with exposures to sovereign risk,
whether direct exposure or assets with sovereign
backing, is continuously monitored in view of publicly
available information, which includes the ratings of
public agencies.
Furthermore, as specified in the table “Maximum
exposure to credit risk” in Note 3.4.1, there are no
material impairments of debt securities.
The carrying amount of the relevant information
relating to the Group's exposure to sovereign risk is
presented below:
_ EXPOSURE TO SOVEREIGN RISK – 31-12-2025
(Millions of euros)
Country /
Agency 
Banking and other business
Insurance activity *
Residual maturity **
FA at
amortised
cost
FA held for
trading
FA at FV
through OCI
FL held for
trading - Short
positions
FA at FV
through OCI
FA at
amortised
cost
Spain
< 3 months
2,586
70
265
25
Between 3 months and 1 year
11,503
32
(94)
2,231
204
Between 1 and 2 years
17,760
1,016
(35)
2,446
184
Between 2 and 3 years
7,328
33
1,293
2,122
194
Between 3 and 5 years
13,676
27
20
(16)
4,473
332
Between 5 and 10 years
14,140
92
233
(37)
7,235
310
Over 10 years
2,088
27
(75)
22,822
909
TOTAL
69,081
281
2,562
(257)
41,594
2,158
Italy
< 3 months
182
2
Between 3 months and 1 year
243
238
7
Between 1 and 2 years
111
Between 2 and 3 years
1,037
784
8
Between 3 and 5 years
1,577
534
389
12
Between 5 and 10 years
1,101
65
1,013
36
Over 10 years
52
3,411
114
TOTAL
4,192
599
5,948
177
Portugal
< 3 months
64
122
150
54
Between 3 months and 1 year
276
16
148
33
7
Between 1 and 2 years
90
32
Between 2 and 3 years
645
14
Between 3 and 5 years
194
137
6
Between 5 and 10 years
537
Over 10 years
797
TOTAL
2,603
138
298
270
13
USA
Between 3 months and 1 year
323
Between 1 and 2 years
126
Between 2 and 3 years
127
Between 3 and 5 years
125
2,190
TOTAL
701
2,190
Japan
Between 1 and 2 years
272
Between 2 and 3 years
191
TOTAL
463
_ EXPOSURE TO SOVEREIGN RISK – 31-12-2025
(Millions of euros)
Country /
Agency 
Banking and other business
Insurance activity *
Residual maturity **
FA at
amortised
cost
FA held for
trading
FA at FV
through OCI
FL held for
trading - Short
positions
FA at FV
through OCI
FA at
amortised
cost
France
< 3 months
7
Between 3 months and 1 year
1
Between 2 and 3 years
605
1,184
Between 3 and 5 years
1,900
5
51
12
Between 5 and 10 years
1,883
269
40
Over 10 years
5
TOTAL
4,388
5
1,453
97
19
European
Union
Between 3 months and 1 year
852
Between 1 and 2 years
1,116
Between 2 and 3 years
589
Between 3 and 5 years
847
615
Between 5 and 10 years
1,056
638
Over 10 years
897
TOTAL
4,460
2,150
Austria
Between 3 and 5 years
830
10
Between 5 and 10 years
1,440
TOTAL
2,270
10
Belgium
< 3 months
18
Between 3 months and 1 year
98
10
Between 1 and 2 years
393
275
Between 2 and 3 years
10
Between 3 and 5 years
175
128
Between 5 and 10 years
799
Over 10 years
128
TOTAL
1,367
501
146
20
Netherlands
Between 2 and 3 years
136
2
Between 3 and 5 years
211
Between 5 and 10 years
1,416
3
TOTAL
1,763
5
Germany
Between 3 months and 1 year
3
Between 3 and 5 years
433
Between 5 and 10 years
1,023
211
7
Over 10 years
171
TOTAL
1,459
382
7
Other ***
< 3 months
67
Between 3 months and 1 year
13
1
Between 1 and 2 years
214
10
Between 2 and 3 years
59
Between 3 and 5 years
51
Between 5 and 10 years
939
Over 10 years
274
TOTAL
1,617
1
10
TOTAL
94,364
424
10,136
(257)
48,067
2,407
Of which: Debt securities
75,555
424
10,135
(257)
0
0
FA: Financial assets; FL: Financial liabilities; FV: Fair value
(*) Financial assets designated at fair value through profit or loss are not included, as they mainly include investments linked to the operation of life insurance
products when the investment risk is assumed by the policyholder (unit-linked).
(**) The segregation by maturity of sovereign debt securities corresponding to the insurance activity strictly reflects the maturity of the aforementioned securities,
without considering financial swaps ( ä see Note 11) arranged to align cash flows with the management of obligations with policyholders.
(***) Mainly includes positions in Saudi Arabia.
_ EXPOSURE TO SOVEREIGN RISK – 31-12-2024
(Millions of euros)
Country/Agency
Banking and other business
Insurance activity *
FA at
amortised
cost
FA held for
trading
FA at FV
through OCI
FL held for
trading - Short
positions
FA at FV
through OCI
FA at
amortised
cost
Spain
65,908
196
2,906
(154)
41,593
2,200
Italy
4,179
31
588
5,659
178
Portugal
2,899
32
223
251
16
USA
620
2,359
France
2,852
343
26
7
Japan
524
European Union
3,758
1,844
52
20
Rest **
2,865
183
(6)
12
20
TOTAL
83,605
259
8,446
(160)
47,593
2,441
Of which: Debt securities
66,935
259
8,446
(160)
47,593
2,441
FA: Financial assets; FL: Financial liabilities; FV: Fair value
(*) Financial assets designated at fair value through profit or loss are not included, as they mainly include investments linked to the operation of life insurance
products when the investment risk is assumed by the policyholder (Unit-linked).
(**) Includes positions in Austria, Germany, the Netherlands, and Luxembourg.
_ EXPOSURE TO SOVEREIGN RISK – 31-12-2023
(Millions of euros)
Country / Agency
Banking and other business
Insurance activity *
FA at
amortised
cost
FA held for
trading
FA at FV
through OCI
FL held for
trading - Short
positions
FA at FV
through OCI
FA at
amortised
cost
Spain
69,243
131
3,275
(22)
41,788
1,848
Italy
3,910
21
857
(16)
5,592
154
Portugal
2,904
76
268
25
USA
452
2,218
210
France
2,076
30
7
Japan
547
European Union
5,373
412
159
20
Other
2,349
157
(15)
22
19
TOTAL
86,854
152
6,995
(53)
48,069
2,073
Of which: debt securities
69,000
152
6,995
(53)
48,069
2,073
FA: Financial assets; FL: Financial liabilities; FV: Fair value
(*) Financial assets designated at fair value through profit or loss are not included, as they mainly include investments linked to the operation of life insurance
products when the investment risk is assumed by the policyholder (Unit-linked).
COUNTERPARTY RISK GENERATED BY
TRANSACTIONS WITH DERIVATIVES AND SECURITY
FINANCING TRANSACTIONS
Monitoring and measurement of counterparty
risk
Counterparty risk is credit risk generated by
derivatives and security financing transactions. It
quantifies the losses derived from the counterparty's
potential default before the cash flows are settled.
The approval of new transactions involving assuming
counterparty risk in the Group is subject to an
internal framework that has been approved by the
Global Risks Committee and that enables rapid
decision making, for both financial and other
counterparties.
In the case of transactions with financial institutions,
the Group has a specific internal framework that
reflects the methodology used for the granting of
facilities. The maximum credit risk exposure
authorised with an entity is determined mainly based
on their external rating and the analysis of their
financial statements. The abovementioned
framework also includes the model for determining
limits and calculating consumer risk for central
counterparties (CCPs).
In transactions with other counterparties, including
retail customers, derivative transactions relating to
asset applications (loan interest rate risk hedging)
are approved jointly with the asset transaction. All
other transactions subject to counterparty risk do
not require explicit approval, provided that the
consumption does not exceed the allocated risk limit
of said counterparty. Otherwise, an individual study
will be requested. Approval of transactions
corresponds to the risk areas responsible for credit
risk analysis and approval.
The definition of limits for counterparty risk is
complemented by internal concentration limits,
mainly for country and large exposure risks.
For derivatives transactions, the exposure to
counterparty risk is calculated on the basis of the
market value of the transactions (loss incurred if the
counterparty defaults at the current time) and their
potential future value (potential loss in an extreme
market price scenario, based on historical series).
Derivative equivalent credit exposure is defined as
the maximum potential loss over the life of the
transactions that the bank could incur if the
counterparty were to default  at any time in the
future. This is calculated using Monte Carlo
simulation with portfolio effect and offsetting of
positions, as applicable, at a 95 % confidence interval,
based on stochastic models incorporating the
volatility of the underlying asset and all of the
characteristics of the transactions.
In securities financing transactions, exposure to
counterparty risk is calculated in the Group as the
difference between the market value of the
securities/cash granted to the counterparty and the
market value of the securities/cash received from
the counterparty as collateral, considering the
volatility adjustments in each case.
When calculating the exposure of derivatives and
securities lending, the mitigating effect of collateral
received under Framework Collateral Agreements is
considered.
In general, the counterparty risk exposure calculation
methodology described above is applied at the time
of admission of new transactions, as well as in the
recurring calculations in subsequent days.
Counterparty risk in the Group for financial
counterparties is monitored through an integrated
system that provides real-time data on the available
exposure limit for any counterparty, product and
maturity. For the remaining counterparties,
counterparty risk is monitored through corporate
applications, which contain both the limits of the
lines of derivatives risk (if any) and credit exposure of
transactions.
Measures to mitigate counterparty risk
The main risk mitigation measures employed for
counterparty risk with financial institutions involve:
| ISDA/CMOF contracts: standardised contracts for
global derivative transactions with a
counterparty, which explicitly provide for the
possibility of offsetting the flows of outstanding
collections and payments between the parties
for all derivatives trading hedged by the
contracts. Therefore, in the event of default of the
counterparty, a single payment or collection
obligation is established in relation to all
derivatives closed out with the counterparty.
| CSA Appendix (ISDA) / Appendix III (CMOF):
agreements whereby each of the parties
undertake to provide collateral (usually a cash
deposit) as security for the net counterparty risk
position arising from the derivatives traded
between them. The calculation of the collateral
to be exchanged takes into account the
compensation clauses included in the ISDA or
CMOF contracts.
| GMRA/CME/GMSLA contracts: agreements
whereby the parties undertake to deliver
collateral for the net counterparty risk position
arising from repo or securities lending
transactions, calculated as the deviation that
may occur between the value of the amount
accrued for the simultaneous purchase and sale
of securities and the current market value of
these securities.
| CTA contracts: Agreements whereby the parties
undertake to deliver collateral to mitigate the
potential future exposure (initial margin) of
derivatives entered into after the entry into force
of the exchange obligation of initial margin.
| Break-up clauses: provisions in derivative
contracts that enable, at a certain point in the
contract, the early termination by free decision
of one of the parties. This mitigates counterparty
risk by reducing the effective duration of the
transactions subject to the clause.
| Delivery-versus-payment in securities settlement
systems: systems that eliminate settlement risk
with a counterparty, since clearing and
settlement occur simultaneously and in an
inseparable fashion. At CaixaBank, when viable,
the Continuous Linked Settlement (CLS) is used,
for delivery against payment in the case of
simultaneous collection and payment flows in
different currencies.
| Central counterparties (CCPs): the use of CCPs in
derivatives and securities lending transactions
can mitigate the associated counterparty risk, as
these entities perform interposition functions on
their own account between the two bilateral
counterparties involved in the transaction,
assuming the role of counterparty to each of
them and, consequently, the corresponding
counterparty risk.
EMIR Regulation 3 sets out a number of obligations
for all investors trading in derivatives contracts. It is
worth highlighting the mandatory use of an
authorised central counterparty when trading
certain derivative contracts, the requirement to hold
active accounts with EU CCPs, the centralised
validation by the EBA of pro forma models (initial
margin), and the reporting of all derivative contracts
traded to trade repositories authorised or
recognised by ESMA.
For non-financial counterparties, the mitigation
techniques for counterparty risk involve: ISDA/CMOF
contracts, CSA contracts/CMOF Appendix III and
specifically break-up clauses , pledges of financial
guarantees and guarantees issued by
counterparties with a higher credit quality than the
original counterparty in the transaction.
The Group has signed collateral agreements, mainly
with financial institutions. Risk is quantified daily, in
most cases, by marking to market all outstanding
transactions, subject to the collateral framework
agreement, and comparing this amount to the
current guarantee received/delivered. This entails
modification, where applicable, of the collateral
delivered by the debtor. In the event of a
hypothetical reduction in the Group's rating, the
impact on collateral would not be significant as most
of the collateral agreements do not include
franchises related to the Group's external credit
rating.
More precisely, the management of financial
derivatives in the insurance activity involves using
counterparties. For the insurance activity, the
subsidiaries are financial institutions subject to
supervision by the supervisory authorities of the EU
Member States and are sufficiently solvent. Most of
these subsidiaries contract derivatives with
CaixaBank, so their counterparty risk is not significant.
However, there are specific contractual guarantees
providing for the possibility of terminating the
transaction at any time, either through settlement or
transfer to third parties. This settlement is
guaranteed by a commitment by CaixaBank (or
other minority counterparties) to publish daily strike
prices together with a clear explanation of the
valuation method used.
Since these derivatives are intragroup positions, they
are not included in the consolidated financial
statements. The overall management of the
associated risk that the business transfers to
CaixaBank through these derivatives is integrated
into CaixaBank's overall risk management. In
particular, the risk positions accepted in the
insurance activity are entirely closed to the market,
with CaixaBank using the third-party counterparties
external to the Group mentioned in the preceding
paragraphs, managed in the same way as all other
derivative positions. 
RISK ASSOCIATED WITH THE INVESTEE PORTFOLIO
The risk associated with equity investments (or
“investees”) is included under credit risk for
investments that are not classified in the held-for-
trading book. More specifically, the Corporate Risk
Catalogue contemplates it as a specific credit risk
item that reflects the potential loss over a medium
and long-term time horizon, generated by
unfavourable movements in market prices or
impairment of the value of the positions that make
up the portfolio of the CaixaBank Group companies’
equity investments.
Following the entry into force of CRR III in 2025, capital
consumption is calculated under the standardised
approach, differentiating between two types of
equity holdings: i) equity exposures in Collective
Investment Schemes (CISs), whose risk weighting is
determined using a look-through (transparency)
approach (where detailed information on the
underlying investments is available, with risk
assigned according to the underlying portfolio), a
mandate-based approach (where the fund’s
investment policy and limits are known), or an
alternative fall-back approach (where capital
consumption is subject to deductions from own
funds or a fixed risk weight of 1,250 % when sufficient
information is not available); and ii) other equity
exposures, where risk weights are assigned
depending on whether they are short-term
speculative investments (400 %), exposures to central
banks (0 %), exposures incurred under legislative
programmes aimed at stimulating specific sectors
of the economy (100 %), or other cases (250 %).
As regards management, a financial analysis and
control exercise are conducted on the main
investees by specialists exclusively responsible for
monitoring changes in economic and financial data
and for understanding and issuing alerts in the event
of changes in regulations and fluctuations in
competition in the countries and sectors in which the
investees operate. These analysts also interact with
the Investor Relations departments of the listed
investees and compile the information needed,
including third-party reports (such as investment
banks and rating agencies) needed for an overview
of possible risks to the value of the shareholdings.
In general, with the most significant shareholdings,
both the estimates of and actual data on investees’
contributions to income and equity (where
applicable) are updated regularly by these analysts.
In these processes, the outlook for listed companies
and analysts’ views (e.g. recommendations, target
prices, ratings) are shared with Senior Management
for regular comparison with the market.
3.4.2. ACTUARIAL RISK
OVERVIEW
The European regulatory framework of reference for
insurance companies, known as Solvency II, is
transposed into to the Spanish legal system through
Act 20/2015 and Royal Decree 1060/2015, which are
known, respectively, as LOSSEAR and ROSSEAR. This
framework is supplemented by the technical
standards approved by the European Commission
(ITS), which are directly applicable to the insurance
group, and guidelines published by EIOPA (European
Insurance and Occupational Pensions Authority),
which have been adopted by the Directorate
General for Insurance and Pension Funds (DGSFP) as
their own.
In line with the European Solvency II Directive,
actuarial risk is defined in the Corporate Risk
Catalogue as the risk of loss or adverse modification
of the value of commitments taken on via insurance
contracts or pensions with customers or employees,
derived from the divergence between the estimate
for actuarial variables employed in pricing and
reserves and their real evolution. In this scope, the
processes used in the course of business are
categorised according to the following risks that
comprise the actuarial risk:
| Mortality risk: the risk of loss or adverse change in
the value of commitments under life insurance
or pension contracts due to variations in the
level, trend or volatility of mortality rates, where
an increase in the mortality rate leads to an
increase in the value of the commitments
undertaken.
| Longevity risk: risk of loss or adverse change in
the value of commitments under life insurance
or pension contracts due to variations in the
level, trend or volatility of mortality rates, where a
decrease in the mortality rate leads to an
increase in the value of the commitments
undertaken.
| Disability or morbidity risk: risk of loss or adverse
change in the value of commitments under life
insurance or pension contracts resulting from
changes in the level, trend or volatility of
disability, sickness and morbidity rates.
| Lapse risk: risk of loss or adverse change in the
value of expected future profits or increase in
expected future losses resulting from changes in
the level, trend or volatility of actual cancellation,
renewal and surrender rates exercised by
policyholders under insurance contracts,
compared to the applied lapse assumptions.
| Expense risk: risk of loss or adverse change in the
value of commitments under insurance
contracts due to changes in the level, trend or
volatility of the costs of executing insurance or
reinsurance contracts with respect to the
surcharges set out in the pricing and
provisioning assumptions for the products.
| Catastrophe risk: risk of loss or adverse change in
the value of commitments under life insurance
or pension contracts resulting from significant
uncertainty in pricing and provisioning
assumptions relating to extreme or extraordinary
events.
Actuarial risk is inherent to the activity relating to the
subscription of insurance products which, within
CaixaBank Group, is centralised in the subgroup of
companies headed by VidaCaixa. Besides the
subscription activity, actuarial risk also derives from
the defined benefit pension commitments of Group
companies with their employees. At CaixaBank, the
risks inherent to these agreements are transferred
for management by the VidaCaixa Group, whereas
in the defined benefit commitments for Banco BPI
employees they are implemented through a Pension
Fund managed by BPI Vida e Pensões, a VidaCaixa
Group company ( ä see Note 20).
This risk management seeks to uphold the payment
capacity of commitments to borrowers, optimise the
technical margin and preserve the economic value
of the balance sheet, within the limits laid down in
the RAF.
ACTUARIAL RISK CYCLE
Actuarial risk monitoring and measurement
Actuarial risk assumed as a result of the life
insurance contract subscription activity are
managed in conjunction with the inherent risks
arising from the financial assets acquired for
hedging.
With the aim of ensuring correct risk management,
CaixaBank has a Corporate Policy for managing
financial-actuarial risk, which lays down the general
principles, governance framework, control
framework and information reporting framework,
which are applicable to all Group companies with
exposure to such risk. Furthermore, the VidaCaixa
Group companies have management policies and
frameworks for proprietary financial-actuarial risks
that serve to implement that Corporate Policy.
Actuarial risk management established in these
policies seeks the long-term stability of the actuarial
factors that affect the technical evolution of
subscribed insurance products. Among the actuarial
risk factors, mortality and longevity risks are
particularly significant in the life insurance sector.
VidaCaixa addresses these by integrating a partial
internal model into its management practices. This
model adheres to the standards set by the Solvency
II Directive and is submitted annually to the
regulatory authority. The model is based on data
from historical experience that provides a more
adapted vision of the risk profile of the insured group.
On this note, and for each line of business, the
VidaCaixa policy of underwriting and provision of
reserves identifies various parameters for risk
approval, measurement, rate-setting and, lastly, to
calculate and set aside reserves covering
underwritten policies. Additionally, general operating
procedures are set to control the underwriting
process.
Systems for measuring actuarial risk, from which the
sufficiency of the technical provisions are quantified
and assessed policy-by-policy, are integrated into
the management of the insurance activity. In this
sense, production transactions, irrespective of the
channel, are recorded in the systems using the
various contracting and benefits management
applications that are directly integrated or
connected via automated interfaces with
provisioning and capital requirement calculation
applications. Investment management software is
used to manage and control the investments
backing the company's insurance activity. All of the
applications are accounted for automatically in the
accounting support software.
There is a series of applications that perform
management support tasks within these integrated
and automated systems. It is worth noting
applications for data processing that are used for
the preparation of reporting information and risk
management. It also has a Datamart for risks and
solvency, as a support tool for compliance with all
the requirements established by the Solvency II
Directive.
The following assumptions are used to assess the
impact on insurance liabilities and reinsurance
assets.
Actuarial assumptions for the estimation of
mortality/longevity
In accordance with the Solvency II regulatory
framework, the Group has approved an internal
model for longevity and mortality underwriting risks,
with the purpose of obtaining the following results:
| The mortality table relating to the experience of
the insured population in the company
(generational table with calculation of the
improvement factors to be applied between
generations, with the exception of risk policies
where contractual limits are applied within the
current annual period in which the base table is
used).
| The percentages of shock for both longevity and
mortality (calibrated value at the 99.5th or 0.5th
percentile respectively).
The internal model is used extensively and plays a
fundamental role in assessing the impact of
potential decisions, where these impact the bank's
risk profile, including the impact on expected profits
or losses and the volatility arising from such
decisions. Its applications can be separated into two
blocks based on whether it is used for risk
management or management decision-making:
| Risk management: The results of the internal
model are taken into account when formulating
risk strategies, including the setting of risk
tolerance limits, reporting, etc.
| Management decision-making: the internal
model is used to support decisions on new
product launches, rate changes, group policy
pricing and product changes, capital allocation,
etc.
The own experience mortality table derived from the
statistical process of the partial internal mortality
and longevity model has been used to forecast the
best estimate of the flows of obligations to
policyholders under both Solvency II and IFRS.
Other actuarial assumptions
Also, within the framework of calculating the best
estimate of Solvency II and IFRS provisions, the Group
uses assumptions to assess other actuarial or
underwriting risks such as disability, morbidity,
portfolio decline and expenses. These assumptions
are based on the Group's own experience, i.e. on the
observation of historical claims, downturns and
expenses of the Group's portfolio.
Sensitivity analysis
Sensitivity has been calculated on the basis of the
positions of PVCF, RA and CSM at the end of
November 2025 (changes compared with December
2025 are not significant).
There are dependencies between different variables
that make it difficult to establish clear causal
relationships between a particular variable and an
effect. Therefore, when calculating each sensitivity,
all other assumptions remain unchanged except
where they are directly affected by the modified
sensitivity. The results include the impacts of
assumption changes in insurance contract liabilities.
The results are shown as a percentage change
against the corresponding base value indicated in
the appropriate column.
The following section presents a sensitivity analysis
at year-end 2025 to changes in insurance contract
risk variables based on changes in the best-estimate
assumptions used for the volatility of future cash
flows arising from insurance contract obligations:
_SENSITIVITY ANALYSIS TO CHANGES IN CONTRACT RISK VARIABLES – 2025
(Millions of euros)
Impact on
PVCF+RA
Impact on CSM
Impact on
profit/(loss)
before tax
Impact on
equity
RISK
Mortality risk +5 %
7.21
(7.19)
(0.15)
0.13
Longevity risk +5 %
(6.80)
6.79
0.15
(0.13)
Disability and morbidity risk +5 %
14.52
(14.43)
(0.11)
0.02
Lapse risk +10 %
4.92
(4.70)
(0.12)
(0.09)
Lapse risk - 10 %
(4.63)
4.41
0.13
0.09
Expense risk +10 %
3.62
(3.58)
(0.03)
Expense risk -10 %
(3.20)
3.17
0.03
SAVINGS
Mortality risk +5 %
(111.29)
117.63
(0.69)
(5.65)
Longevity risk +5 %
117.64
(124.69)
0.68
6.37
Disability and morbidity risk +5 %
0.24
(0.11)
(0.13)
Lapse risk +10 %
23.11
(18.52)
0.73
(4.32)
Lapse risk - 10 %
(27.52)
21.75
(0.89)
5.36
Expense risk +10 %
36.98
(36.37)
(1.12)
0.31
Expense risk -10 %
(36.65)
36.18
1.11
(0.44)
DIRECT STAKE
Mortality risk +5 %
7.04
(7.15)
(0.09)
(0.10)
Longevity risk +5 %
(7.32)
7.45
0.08
0.10
Disability and morbidity risk +5 %
Lapse risk +10 %
23.02
(23.16)
(0.17)
(0.30)
Lapse risk - 10 %
(24.55)
24.71
0.13
0.30
Expense risk +10 %
33.64
(33.08)
(0.46)
Expense risk -10 %
(33.71)
33.16
0.45
Development of incurred claims
The following is a breakdown of the outstanding incurred claims obligation at year-end 2025 by year of
occurrence comprising the “Liability for claims incurred” compared with previous claims estimates:
_DEVELOPMENT OF INCURRED CLAIMS LIABILITIES - 2025
(Millions of euros)
2020
2021
2022
2023
2024
2025
Total
Estimation of claim costs (1)
Number of years since
reporting
At the end of the year of
occurrence
232
278
257
275
353
2,088
1 year later
322
368
349
384
466
2 years later
339
384
373
396
3 years later
348
394
378
4 years later
352
396
5 years later
353
Cumulative payments satisfied (-)
353
396
375
384
431
360
Liability for claims incurred (LIC) gross
4
12
34
1,728
1,778
Liabilities for claims incurred (LIC)
1,778
(1) Given the short-term nature of the Liability for Claims Incurred, provisions for claims occurring prior to the disclosed period are not considered significant.
Mitigation of actuarial risk
One of the Group's elements used to mitigate the
assumed actuarial risk consists of transferring part of
the risk to other companies, through reinsurance
contracts. To do so, the Group —and specifically its
insurance company— has a Reinsurance Policy
which is updated at least annually, which identifies
the extent to which risk is passed on, taking into
account the risk profile of direct insurance contracts,
and the type, suitability and effectiveness of the
various reinsurance agreements.
By doing so, an insurance company can reduce risk,
stabilise solvency levels, use available capital more
efficiently and expand its underwriting capacity.
However, regardless of the reinsurance taken out, the
insurance company is contractually liable for the
settlement of all claims with policyholders.
In that regard, the Group establishes tolerance limits
on the basis of the criteria that must govern the
selection of reinsurers and the maximum retained
risk.
3.4.3. STRUCTURAL INTEREST RATE RISK
STRUCTURAL INTEREST RATE RISK
Interest rate risk in the banking book for the
banking business
Risk defined as the negative impact on the economic
value of balance sheet items or on financial income
due to changes in the term structure of interest rates
and their impact on asset and liability instruments
and those off the Group's balance sheet not
recognised in the trading book.
The analysis of this risk is carried out by considering a
broad set of market rate scenarios, including
regulatory shocks and internal scenarios, and takes
into account all relevant sources of risk: Gap risk (with
its components of repricing risk and curve risk), basis
risk and optionality risk. The latter includes both
automatic optionality, linked to movements in
interest rates up to certain levels, and optionality
arising from customer behaviour, which is not solely
dependent on interest rates.
Credit risk spread in the banking book (CSRBB),
arising from changes in the market price of credit
risk, liquidity risk and potentially other characteristics
of instruments with interest credit risk, is taken into
account. This risk is explicitly and comprehensively
assessed and monitored in the structural risk
management processes.
The Group applies best practices in the market and
the recommendations of regulators in measuring
interest rate risk. It sets risk thresholds based on these
metrics related to net interest income and the
economic value of its balance sheet and considering
the complexity of the balance sheet.
It uses both static and dynamic measurements:
Static measurements: static measurements are
those that are not designed based on assumptions
of new business and refer to a specific point in time.
| Static gap: it shows the contractual distribution
of maturities and interest rate reviews for
applicable balance sheet or off-balance
aggregates at a particular date. GAP analysis is
based on comparing the values of the assets
and liabilities reviewed or that mature in a
particular period.
| Balance sheet economic value: this is calculated
as the sum of: i) the fair values of net interest-
rate sensitive assets and liabilities on the
balance sheet; ii) the fair value of off-balance
sheet products (derivatives); and iii) the net
carrying amounts of non-interest-rate sensitive
asset and liability items.
| Economic value sensitivity: the economic value
of sensitive balances on and off the balance
sheet is reassessed under the various stress
scenarios considered by the Group. The
difference between this value and the economic
value calculated at current market rates gives us
a numeric representation of the sensitivity of
economic value to the various scenarios
employed. On the basis of this sensitivity
measure and for certain interest rate scenarios
the Group defines risk thresholds that represent
limits for the management of its economic value.
| Value at Risk (VaR): the potential impact on
economic value is estimated by applying
historical variations in credit spreads at a given
confidence level, providing a prudent and
consistent measure of spread risk.
Dynamic measurements: these are based on the
balance sheet position at a given date and also take
into account the new business. Therefore, in addition
to considering the current on- and off-balance sheet
positions, growth forecasts from the Group's budget
are included.
| Net interest income projections: simulations are
carried out over 1-, 2- and 3-year horizons under
various interest rate scenarios to assess the
expected evolution of net interest income, taking
into account current market yield curves, the
projected development of the business,
wholesale funding issuance and expected
customer behaviour, including the possibility of
early repayment of loans and term deposits, and
potential migration of balances from sight
deposits to term deposits, among other factors.
| Sensitivity of net interest income: The difference
between projected margins in alternative
scenarios and the baseline scenario determines
the sensitivity. The Group then uses this sensitivity
measurement to define operating risk thresholds
for net interest income for particular interest rate
scenarios.
| Earnings at risk (EaR): the potential impact on net
interest income over a one-year horizon is
estimated by applying historical variations in
credit spreads at a given confidence level,
providing a prudent and consistent measure of
spread risk:
These calculations are complemented by a periodic
forward-looking analysis of the trend in balance
sheet sensitivity over a horizon of up to three years.
This projection factors in the successful achievement
of the planned new business and makes it possible
to analyse how sensitivity—both in economic value
and in margin—evolves as the balance sheet
structure changes, whether due to maturities,
renewal of positions or changes in the commercial
mix. This forward-looking approach provides an early
view of structural risk.
In addition, within the framework of the economic
capital self-assessment exercise, the sensitivity of
net interest income and the economic value of the
balance sheet is analysed under other simulated
scenarios based on adverse historical episodes,
selected at a given confidence level and designed to
capture significant movements in the yield curve—
both directional and non-parallel—as well as
observed changes in interbank market spreads,
providing a coherent and prudent basis for risk
assessment.
The following table presents, using a static gap, the
breakdown interest rate revaluations and maturities
of sensitive items on the Group's balance sheet,
without taking into account, where applicable, the
value adjustments or value corrections at the year-
end:
_MATRIX OF MATURITIES AND REVALUATIONS OF THE BALANCE SHEET SENSITIVE TO INTEREST RATES
(Millions of euros)
=< 1 year
1–2 years
2–3 years
3–4 years
4–5 years
> 5 years
Total
Interbank and Central Banks
56,546
250
56,796
Loans and advances to customers
249,042
30,915
19,973
14,086
10,047
55,628
379,691
Fixed income portfolio
26,791
6,419
13,296
10,786
10,770
25,174
93,236
TOTAL ASSETS
332,379
37,333
33,269
25,123
20,816
80,803
529,723
Interbank and Central Banks
38,290
215
66
28
17
20
38,636
Customer deposits
220,597
35,553
29,289
28,206
23,991
95,644
433,280
Issuances
11,570
7,253
8,073
4,001
3,924
19,115
53,936
TOTAL LIABILITIES
270,457
43,021
37,428
32,235
27,932
114,778
525,851
DIFFERENCE: ASSETS – LIABILITIES
61,922
(5,688)
(4,159)
(7,112)
(7,116)
(33,976)
3,872
Hedges
(117,775)
38,370
46,554
20,714
1,385
11,851
1,099
TOTAL DIFFERENCE
(55,853)
32,682
42,395
13,602
(5,730)
(22,125)
4,971
Below is the sensitivity of the net interest income and
economic value to sensitive balance sheet assets
and liabilities for a scenario of rising and falling
interest rates of 100 basis points:
INTEREST RATE SENSITIVITY
(incremental % with respect to the market baseline
scenario / implicit rates)
+100 BP
-100 BP
Net interest income (1)
1.86 %
(1.91 %)
Economic value of equity for sensitive
balance sheet aggregates (2)
(4.33)%
3.61%
(1) Sensitivity of the 1-year NII of sensitive balance sheet aggregates.
(2) Sensitivity of economic value for sensitive balance sheet aggregates
on Tier 1.
As regards measurement tools and systems, the
Group obtains detailed transaction-level information
on interest rate-sensitive balance sheet positions
from the applications that manage the various
products. This information is consolidated in
databases with an appropriate degree of
aggregation, allowing for optimised calculations
without compromising quality and reliability.
The asset and liability projection application is
parameterised to reflect the specific financial
characteristics of balance sheet products,
incorporating behavioural models based on
historical information, such as prepayment models
and sight deposit models. The tool is also fed with the
growth forecasts included in financial planning
(volumes, maturities and margins for the different
balance sheet products), as well as with market
scenarios (interest rate and exchange rate curves),
enabling accurate risk estimates to be produced.
Static gaps, net interest income projections and the
economic value of the balance sheet are all
calculated on this platform.
As measures to mitigate structural interest rate risk,
the Group carries out active management through
the use of hedging instruments in the financial
markets, complementing the natural hedges arising
from the balance sheet structure. These hedges aim
to protect net interest income while preserving the
economic value of the balance sheet. As at 31
December 2025, CaixaBank uses hedging
arrangements on sight deposits, loans and
issuances.
The balance sheet interest rate risk assumed by the
Group remains below the levels considered
significant under current regulations.
Interest rate risk for the insurance activity
In particular, the insurance group has an Asset and
Liability Management Policy aimed at establishing
the asset and liability management strategy, based,
among other things, on ensuring compliance with
the obligations arising from insurance contracts
while limiting exposure to interest rate risk. In this
regard, the risk exposure is limited through financial
immunisation techniques commonly used in the
insurance market.
Furthermore, the perimeter of structural interest rate
risk in the insurance group covers the use of the
matching adjustment in the relevant risk-free
interest rate term structure in accordance with the
guidelines set out in the Solvency II Directive.
The redemption value and market value of the
assets allocated to the portfolios affected by the
flow matching adjustment stood at 45,352 million
euros and 49,047 million euros, respectively, as at 31
December 2025.
The following yield curves are used to discount the
estimated future cash flows of insurance contracts:
FINANCIAL RISK ASSUMPTIONS
(% weighted average rate)
1 year
5 years
10
years
20
years
30
years
Risk
2.17%
3.00%
3.58%
3.66%
3.16%
Savings
2.90%
3.64%
4.16%
4.24%
3.79%
Direct
interest
2.17%
3.00%
3.58%
3.66%
3.16%
The rates presented in the table above have been
calculated for the savings segment based on the
weighted average discount rate of managed funds.
Lastly, a sensitivity analysis of how a possible change
in interest rates and spread of credit could affect
“Other comprehensive income” derived from the
valuation of insurance contracts referenced to the
BBA model, as well as the “Financial assets at fair
value through other comprehensive income”
associated with this model, is presented:
_INTEREST RATE SENSITIVITY – 2025*
(incremental % with respect to the baseline scenario)
+50 BP
-50 BP
Risk-free type
(0.11)%
0.16%
+50 BP
-50 BP
Credit spread in Spanish debt
(0.16)%
0.21%
Credit spread in Italian debt
(0.11)%
0.12%
Credit spread in Portuguese debt
%
%
Credit spread in French debt
(0.17)%
0.18%
Credit spread in corporate
(0.17)%
0.18%
(*)The sensitivity variation applies to the yield curves for all durations.
The sensitivity calculation has been determined on
the basis of the positions at the end of November
2025 (changes compared to December 2025 are not
expected to be significant).
EXCHANGE RATE RISK IN THE BANKING BOOK
Exchange rate risk in the banking book refers to the
potential loss of value of a financial instrument or
balance sheet item in the event of adverse
movements in exchange rates.
The Group has foreign currency assets and liabilities
in its balance sheet as a result of its commercial
activity and its shares in foreign currencies, in
addition to the foreign currency assets and liabilities
deriving from the Group’s measures to mitigate
exchange rate risk.
The equivalent euro value of all foreign currency
assets and liabilities in the Group's balance sheet is
as follows:
_POSITIONS IN FOREIGN CURRENCIES
(Millions of euros)
Banking and other business
Insurance activity
31-12-2025
31-12-2024
31-12-2023
31-12-2025
31-12-2024
31-12-2023
Cash and cash balances at central banks and other
demand deposits
466
467
569
219
421
294
Financial assets held for trading
1,465
1,957
1,814
Financial assets not designated for trading
compulsorily measured at fair value through profit
or loss
9,465
8,365
7,391
Financial assets designated at fair value through
profit or loss
365
530
375
Financial assets through other comprehensive
income
2,540
2,678
2,573
1,539
1,749
1,917
Financial assets at amortised cost
36,260
31,484
25,613
235
200
188
Investments in joint ventures and associates
138
176
161
Other assets
544
605
661
TOTAL FOREIGN CURRENCY ASSETS
41,413
37,367
31,391
11,823
11,265
10,165
Of which: Linked to investments on behalf of risk-
bearing life-assurance policyholders *.
4,547
3,825
2,806
Financial liabilities designated at fair value through
profit or loss
104
105
90
Financial liabilities at amortised cost
19,980
17,947
17,301
Other liabilities
1,288
1,741
1,653
TOTAL FOREIGN CURRENCY LIABILITIES
21,268
19,688
18,954
104
105
90
(*) Corresponds to assets linked to the unit-linked product, the risk of which is borne by the policyholders. The changes in the value of the assets of the unit-linked
product are symmetrical to the change in the life insurance provision of these products.
The Group hedges its foreign exchange risk by
arranging spot transactions or financial derivatives
that mitigate the risk of on-balance sheet asset and
liability positions, but whose nominal amount is not
directly reflected in the balance sheet but in
memorandum accounts of financial derivatives. This
risk is managed by seeking to minimise the level of
exchange rate risk assumed in commercial activity,
which explains why the Group's exposure to this
market risk is low.
The remaining foreign currency positions in the
banking book and of the treasury activity are chiefly
held with credit institutions in major currencies. The
methods for quantifying these positions, which are
the same, are applied alongside the risk
measurements used for the treasury activity as a
whole.
The breakdown by currency of the main headings of
the balance sheet are set out below:
_ MAIN BALANCE SHEET ITEMS BY CURRENCY –31-12-2025
(Millions of euros)
Banking and other business
Insurance activity
USD
JPY
GBP
PLN
CHF
CAD
Other
USD
JPY
GBP
PLN
CHF
CAD
Other
Cash and cash balances at
central banks and other demand
deposits
131
20
57
86
11
17
144
Financial assets held for trading
865
516
3
72
9
Financial assets not designated
for trading compulsorily
measured at fair value through
profit or loss
8,662
719
42
27
15
Financial assets designated at
fair value through profit or loss
365
Financial assets through other
comprehensive income
2,191
3
346
893
591
4
19
32
Financial assets at amortised
cost
26,658
102
5,516
780
614
1,276
1,314
92
130
13
Financial liabilities designated at
fair value through profit or loss
104
Financial liabilities at amortised
cost
15,442
179
2,589
665
616
60
429
Other liabilities
774
1
385
15
24
63
26
Given the reduced exposure to exchange rate risk and considering the existing hedges, the sensitivity of the
balance sheet's economic value is not significant.
3.4.4. LIQUIDITY AND FUNDING RISK
OVERVIEW
Liquidity and financing risk refers to insufficient liquid
assets or limited access to market financing to meet
contractual maturities of liabilities, regulatory
requirements, or the investment needs of the Group.
The Group manages this risk in order to ensure
liquidity is maintained at levels that allow it to
comfortably meet all its payment obligations and to
prevent its investment activities from being affected
by a lack of lendable funds, operating at all times
within the RAF. The strategic principles to achieve the
management objectives are as follows:
| A decentralised liquidity management system
across three units (CaixaBank subgroup, BPI, and
CaixaBank Wealth Management Luxembourg,
S.A.), which includes a segregation of duties to
ensure optimal management, control and
monitoring of risks.
| Maintaining an efficient level of liquid funds in
order to meet obligations assumed, fund
business plans and comply with regulatory
requirements.
| Active management of liquidity through ongoing
monitoring of liquid assets and the balance
sheet structure.
| Sustainability and stability as principles of the
funding source strategy, which is based on: i) the
customer deposit-based funding structure; and
ii) capital market funding, complementing the
funding structure.
The liquidity risk strategy and appetite for liquidity
and financing risk involves:
| Identifying significant liquidity risks for the Group
and its liquidity management units;
| Formulating the strategic principles the Group
must observe in managing each of these risks;
| Establishing the relevant metrics for each of
these risks;
| The establishment of appetite, tolerance, breach
and, as the case may be, recovery thresholds
within the RAF;
| Setting up management and control procedures
for each of the risks, including mechanisms for
internal and external systematic monitoring;
| Definition of a stress testing framework and a
Liquidity Contingency Plan to ensure liquidity risk
management in moderate and severe crisis
situations; and
| a recovery planning framework, in which
scenarios and measures are devised for stress
conditions.
In particular, the Group holds specific strategies with
regard to: i) intraday liquidity management; ii) short-
term liquidity management; iii) management of
funding sources/concentrations; iv) management of
liquid assets; and v) management of collateralised
assets. The Group also has procedures in place to
minimise liquidity risks under stress conditions
through i) the early detection of circumstances
through which it can be generated; ii) minimising
negative impacts; and iii) active management to
overcome the potential crisis situation.
MITIGATION TECHNIQUES FOR LIQUIDITY RISK
Based on the principles mentioned in the previous
section, the Contingency Plan is drawn up, defining
an action plan for each of the crisis scenarios
established and detailing commercial, institutional
and communication measures to deal with this type
of situation, as well as the possibility of using the
liquidity reserve or extraordinary sources of
financing. In the event of a situation of stress, the
liquid asset buffer will be managed in order to
minimise liquidity risk.
The measures in place for liquidity risk management
and anticipatory measures feature:
| Delegation of powers to issue instruments by the
Annual General Meeting or, as the case may be,
the Board of Directors, depending on the type of
instrument.
| Availability of several facilities open with i) the
ICO, under credit facilities – mediation; ii) the
European Investment Bank (EIB); and iii) the
Council of Europe Development Bank (CEB). In
addition, there are financing instruments with the
ECB for which guarantees have been posted to
ensure that liquidity can be obtained
immediately:
_ AVAILABLE UNDER ECB FACILITY
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Value of
guarantees
delivered as
collateral
75,707
74,250
78,570
CaixaBank
70,804
69,318
73,034
BPI
4,903
4,932
5,536
(-) Drawn down
(-) Interest on
guarantees drawn
down
TOTAL
75,707
74,250
78,570
| Maintenance of issuance programmes with a
view to reducing the time required to formalise
the issuance of securities to the market:
DEBT ISSUANCE CAPACITY 31-12-2025
(Million euros / Million dollars)
Currency
Issuance
capacity
Total
issued
CaixaBank Fixed Income
Programme (Spain)
EUR
30,000
4,250
CaixaBank EMTN
programme (Ireland)
EUR
40,000
26,557
EMTN programme BPI
(Luxembourg)
EUR
7,000
3,100
U.S. Programme MTN
CaixaBank (Ireland)
USD
12,500
8,250
CaixaBank ECP
programme (Ireland)
EUR
3,000
1,142
BPI Mortgage Covered
Bonds Programme
(Portugal)
EUR
9,000
6,800
BPI Public Sector
Obligations Programme
(Portugal)
EUR
2,000
600
EMTN: Euro Medium Term Note
U.S. MTN: U.S. Medium Term Note
ECP: Euro Commercial Paper
| Guaranteed securities issuance capacity:
_ COVERED BOND ISSUANCE CAPACITY –
31-12-2025
(Millions of euros)
Issuance
capacity *
Total
issued
Mortgage covered bonds
49,748
56,300
Public sector covered bonds
4,770
2,000
(*) The liquid assets segregated in the liquidity buffer, if any, are not
included in the calculation of the issuance capacity. The issuance
capacity taking into account the liquidity buffer is 49,478 million euros
for mortgage covered bonds and 4,770 million euros for regional
covered bonds at the end of December 2025.
The degree of collateralisation and over-
collateralisation of mortgage covered bonds
issued by CaixaBank can be found at :
_COLLATERALISATION OF CAIXABANK
MORTGAGE COVERED BONDS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Mortgage-covered
bonds issued (A)
56,300
60,362
56,840
Collateral portfolio
for mortgage-
covered bonds * (B)
111,350
109,296
103,418
Collateralisation
(B/A)
198%
181%
182%
OVERCOLLATERALI-
SATION ([B/A]-1)
98%
81%
82%
(*) The liquidity buffer is included in the coverage set. At year-end, no
liquid assets were segregated for this portfolio, whereas in 2024 a buffer
of 3,864 million euros had been set aside. In 2023 there was also no
balance in the liquidity buffer, as there was no requirement.
To facilitate access to short-term markets,
CaixaBank currently maintains the following:
| Interbank facilities with a significant
number of (domestic and foreign) banks,
as well as central banks.
| Repo facilities with a number of domestic
and foreign counterparties.
| Access to Central Counterparty Clearing
Houses for repo trading (LCH SA - Paris, BME
CLEARING and EUREX - Frankfurt).
| The Contingency Plan and the Recovery Plan
provide for a wide range of measures to
generate liquidity in crisis situations of various
kinds. These include potential issuances of
secured and unsecured debt, use of the repo
market, and so on. For all these, viability is
assessed under different crisis scenarios and
descriptions are provided of the steps necessary
for their execution and the expected period of
execution.
LIQUIDITY SITUATION
The following table presents a breakdown of the Group's liquid assets based on the criteria established for
determining high quality liquid assets to calculate the LCR:
_LIQUID ASSETS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Market
value
Applicable
weighted
amount
Market
value
Applicable
weighted
amount
Market
value
Applicable
weighted
amount
Level 1 assets
109,871
109,599
110,465
110,301
100,557
100,522
Level 2A assets
247
210
320
272
194
165
Level 2B assets
1,051
564
983
535
1,394
697
HIGH-QUALITY LIQUID ASSETS (HQLA)
111,169
110,374
111,768
111,109
102,145
101,384
Eligible available non-HQLA
61,456
60,259
58,763
TOTAL LIQUID ASSETS
171,830
171,367
160,147
(*) Assets included in the calculation of the LCR (Liquidity Coverage Ratio). It corresponds to high-quality liquid assets available to meet liquidity needs for a 30-
calendar day stress scenario.
The Group's liquidity and financing ratios are set out below:
_LCR AND NSFR RATIOS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
High-quality liquid assets – HQLA (A)
110,374
111,109
101,384
Total net cash outflows (B)
54,507
53,754
47,067
Cash outflows
70,387
66,459
59,861
Cash inflows
15,880
12,705
12,794
LCR (LIQUIDITY COVERAGE RATIO) (%) - (A/B) *
202 %
207 %
215 %
NSFR (NET STABLE FUNDING RATIO) (%) **
146 %
146 %
144 %
(*) LCR: regulatory ratio whose objective is to maintain an adequate level of high-quality assets available to cover liquidity needs with a 30-day horizon, under a stress
scenario. The liquidity coverage requirement for credit institutions, the regulatory minimum LCR ratio is 100 %.
(**) NSFR – regulatory balance sheet structure ratio that measures the ratio between the quantity of available stable funding (ASF) and the quantity of required stable
funding (RSF). Available stable funding is defined as the proportion of own funds and customer funds that are expected to be stable in the time horizon of one year.
The amount of stable funding required by an institution is defined in accordance with its liquidity and the residual maturities of its assets and its balance sheet
positions. The regulatory minimum for the NSFR ratio at 100 %.
Key credit ratings are displayed below:
_CAIXABANK CREDIT RATINGS
Issuer rating
Preferred
senior debt
Rating of
mortgage
covered
bonds
Last review date
of mortgage
covered bonds
Long-term
debt
Short-term
debt
Outlook
Assessment
date
S&P Global
A+
A-1
Stable
A
16-09-2025
AAA
18-09-2025
Fitch Ratings
A-
F1
Positive
A
07-10-2025
Moody’s
A2
P-1
Stable
A2
03-10-2025
Aaa
03-10-2025
DBRS
A (high)
R-1(middle)
Stable
A (high)
18-12-2025
AAA
09-01-2026
In the event of a downgrade of the current credit
rating, additional collateral is required for certain
counterparties or there are early repayment clauses.
The breakdown of the impact on liquidity deriving
from 1, 2 and 3-notch downgrading is shown below:
_LIQUIDITY SENSITIVITY TO CHANGES IN THE
CREDIT RATING
(Millions of euros)
1-notch
downgrade
2-notch
downgrade
3-notch
downgrade
Trading in
derivatives / repos
(CSA / GMRA /
GMSLA
agreements) *
0
2.78
2.78
Deposits held at
credit institutions *
(*) The balances shown are cumulative for each downgrade.
ASSET ENCUMBRANCE – ASSETS RECEIVED AND DELIVERED AS SECURITY
The following table presents the assets delivered and received as security:
_ASSETS DELIVERED AND RECEIVED AS COLLATERAL FOR TRANSACTIONS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Committed
assets (A)
Non-
commmitted
assets (B)
Committed
assets (A)
Non-
commmitted
assets (B)
Committed
assets (A)
Non-
commmitted
assets (B)
Carrying amount of encumbered assets
75,266
505,405
80,521
472,083
81,327
452,507
Equity instruments
1,323
1,080
1,766
Debt securities *
35,252
60,325
29,079
56,035
21,774
63,945
Other assets **
40,014
443,757
51,442
414,968
59,553
386,796
Loans and items receivable
40,014
392,898
51,442
361,917
59,553
331,297
Other
50,859
53,051
55,499
Fair value of assets received ***
4,139
20,409
5,343
21,869
7,330
16,671
Debt securities
4,139
18,739
5,343
20,425
7,327
14,400
Other collateral
1,670
1,444
3
2,271
COLLATERALISED ASSETS RATIO [A/
(A+B)].
13.12%
14.81%
15.89%
Memorandum items: Own debt securities
issued
Other than own covered bonds or own
asset-backed securities ****
71
47
192
Unpledged own and secured bonds *****
62,409
64,041
66,519
(*) Relates mainly to assets assigned under repurchase agreements and ECB financing transactions.
(**) Relates mainly to assets delivered as security for securitisation bonds, mortgage covered bonds and public sector covered bonds. These issuances are chiefly
used in relation to market issuing activity and as collateral in ECB funding arrangements.
(***) Mainly corresponds to assets provided in reverse repurchase agreements, securities lending transactions and derivatives.
(****) Senior debt treasury shares.
(*****) Relates to treasury shares issued in the form of securitisations and covered bonds (mortgage/public sector).
In 2025, the ratio of collateralised assets was 1.69
percentage points lower than the 2024 ratio, falling
1.69 percentage points, largely driven by lower
outstanding balances of guaranteed issuances
placed in the market and a reduction in collateral
posted as other forms of security. These effects were
partially offset by higher encumbrance arising from
repo transactions entered into.
Secured liabilities and the assets securing them are
as follows:
_SECURED LIABILITIES AND ASSETS SECURING THEM
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Liabilities
hedged,
contingent
liabilities or
securities
ceded
Assets,
guarantees
received and
treasury
instruments
issued *
Liabilities
hedged,
contingent
liabilities or
securities
ceded
Assets,
guarantees
received and
treasury
instruments
issued *
Liabilities
hedged,
contingent
liabilities or
securities
ceded
Assets,
guarantees
received and
treasury
securities
issued *
Financial liabilities
49,580
59,859
51,223
65,178
55,649
71,761
Derivatives **
7,854
7,860
9,269
9,766
10,223
10,812
Deposits ***
31,284
35,532
25,195
29,190
27,436
31,893
Issuances ****
10,442
16,466
16,759
26,223
17,991
29,056
Other sources of charges
13,057
19,546
11,706
20,685
11,375
16,896
TOTAL
62,637
79,405
62,929
85,863
67,024
88,657
(*) Excluding encumbered covered bonds and asset-backed securities.
(**) Includes collateral provided to counterparties for the value of derivatives collateralised by fixed-income bonds or cash.
(***) Mainly includes the repo transaction in which fixed-income bonds are pledged as collateral and, to a lesser extent, issues of covered bonds recognised as
deposits.
(****) Mainly includes issues of covered bonds secured by mortgage-covered bonds and, to a lesser extent, securitisations.
RESIDUAL MATURITY PERIOD
The following is a breakdown by maturity of the balances, including interest flows based on the market curves
of the reference date (implicit rates) for banking business and other:
_RESIDUAL MATURITY OF THE TRANSACTIONS –31-12-2025
(Millions of euros)
On
demand
=< 3
months
3 - 12
months
1 - 5 years
>5 years
Total
Interbank assets
53,993
2,589
383
56,965
Loans and advances - Customers
4,457
39,669
59,693
166,061
188,106
457,986
Debt securities
2,248
21,980
47,689
26,856
98,773
TOTAL ASSETS
4,457
95,910
84,262
214,133
214,962
613,724
Interbank liabilities
36,306
1,873
497
136
38,813
Customer deposits
128,093
29,970
63,247
117,432
95,669
434,411
Debt securities issued
3,634
7,206
31,201
21,865
63,905
TOTAL LIABILITIES
128,093
69,910
72,326
149,130
117,670
537,129
Of which are wholesale issues net of treasury shares and
multi-issuers
2,245
4,863
24,575
19,333
51,016
Of which are other financial liabilities for lease
5
4
36
246
1,219
1,510
Drawable by third parties
6,169
17,953
49,463
53,826
127,411
The transaction maturities are projected according
to their contractual and residual maturity,
irrespective of any assumption that the assets or
liabilities will be renewed. Issuances and fixed-
income instruments are excluded from contractual
maturity and will instead be reported by reference to
their first call date, where applicable. In the case of
demand accounts with no defined contractual
maturity, the Group's internal behaviour models are
applied. In order to assess the negative gap in the
short term, the following aspects must be
considered:
| The Group has high and stable retail financing
with probable renewal.
| Additional guarantees are available at the
European Central Bank, and there is the capacity
to generate new deposits through asset
securitisation and the issuance of mortgage- or
public sector-covered bonds.
The calculation does not consider growth
assumptions, and consequently disregards internal
strategies for raising net liquidity, which are
especially important in the retail market. The
monetisation of available liquid assets is also not
included.
As regards issuances, the Group’s policies take into
account a balanced distribution of maturities,
preventing concentrations and diversifying financing
instruments.
In addition, its reliance on wholesale markets is
limited.
LIQUIDITY RISK OF INSURANCE ACTIVITY
In addition, the insurance group uses a decentralised
approach to manage its liquidity and funding risk
with respect to CaixaBank. This management is
based on its own management frameworks and
policies included in the strategic risk management
processes. The insurance group does not have a
significant exposure to this risk as its portfolio
investments are primarily long-term. However, there
is a risk of illiquidity with the inherent market risk of
assuming that an asset must be sold at a lower price
than the market price due to its lack of liquidity or
volatility at the time. Furthermore, there is a risk that
the company may not have sufficient cash to meet
immediate payments and honour its obligations
over certain time horizons, mainly in the short term.
The insurance group continuously monitors the
adequacy of the cash flows from investments and
the obligations under insurance contracts. As assets
are directly related to the liabilities that they cover,
managing this risk is closely linked to the
management of assets (ä see Note 3.4.1) and
liabilities inherent to the business (ä see Note 3.4.2).
While liquidity risk is inherent to any asset, monitoring
the evolution of probable flows provides sufficient
information to manage liquidity needs
comprehensively.
In addition, two analyses are carried out based on
the time horizon:
| Cash flow forecast: a one-month forecast that
analyses the need for liquidity to meet
immediate commitments.
| Forecast under different short/medium-term
liquidity stress test scenarios: an analysis of the
existing gap in cash inflows and outflows derived
from the insurance group's cash flow projection.
This second analysis considers the segmentation
of the business mainly according to interest rate
guarantee and redemption rights.
The insurance group regularly monitors the
matching of asset and liability flows to manage the
sensitivity of portfolios to changes in the profitability
and duration of assets and liabilities and to
anticipate possible cash flow mismatches.
Approximately 71% of the financial assets of the
insurance activity correspond to debt securities
issued by public administrations, the maturities of
which are outlined in Note 3 –3.4. Financial risks -
The analysis by maturity of the insurance activity is
presented below:
_ RESIDUAL MATURITY OF THE TRANSACTIONS –31-12-2025
(Millions of euros)
On
demand
< 3
months
3 - 12
months
1 - 2
years
2 - 3
years
3 - 4
years
4 - 5
years
>5 years
Total
Liabilities under insurance contracts (1)
2
1,900
6,527
5,924
4,527
3,940
3,618
27,370
53,808
TOTAL LIABILITIES
2
1,900
6,527
5,924
4,527
3,940
3,618
27,370
53,808
(1) The amounts for Insurance Contract Liabilities do not include the Risk Adjustment for Non-Financial Risks, the CSM or contracts measured under VFA.
3.4.5. MARKET RISK
OVERVIEW
The Group identifies market risk as the loss of value,
impacting on performance or solvency, of a portfolio
(set of assets and liabilities), due to unfavourable
movements in prices or market rates. The market risk
of CaixaBank Group's trading book quantifies
possible losses that could arise due to fluctuations in
interest rates, exchange rates, credit spreads,
external factors or prices in the markets where it
operates.
Market risk encompasses almost all the Group’s
trading book, as well as the deposits and repos
arranged by trading desks for management.
Risk factors are managed according to the return-
risk ratio determined by market conditions and
expectations, the limits structure and the authorised
operating framework. 
MARKET RISK CYCLE
Monitoring and measurement of market risk
On a daily basis, the Group monitors all transactions
arranged, calculating how market changes will
affect the profit and loss of positions held,
quantifying the market risk undertaken, and
monitoring compliance with limits. With the results
obtained from these activities, a daily report is
produced on positions, risk quantification and the
utilisation of risk thresholds, which is distributed to
Senior Management, the officers in charge of
managing them, to Model Validation and Risk and to
the Internal Audit division.
As a general rule, there are two types of
measurements which constitute a common
denominator and market standard for the
measurement of market risk:
Sensitivity
Sensitivity represents risk as the impact a slight
change in risk factors has on the value of positions,
without providing any assumptions about the
probability of such a change.
Value-at-risk (VaR)
The benchmark market risk measure is the 99 % VaR
with a one-day time horizon, for which the RAF
defines a limit for the Group’s trading activities.
Daily VaR uses the historical simulation methodology
which is based on the calculation of the impact on
the value of the current portfolio of historical
variations in risk factors: Daily changes observed
over the last year are taken into account, with a
confidence interval of 99 %. VaR by historical
simulation is suitable, given that it does not include
any assumptions on the statistical behaviour of the
risk factors, incorporating the consideration of non-
linear relationships between them.
Moreover, since a downgrade in the credit rating of
asset issuers can also give rise to adverse changes
in market prices, quantification of risk is completed
with an estimate of the losses arising from changes
in the volatility of the credit spread on private fixed-
income and credit derivative positions (spread VaR),
which constitutes an estimate of the specific risk
attributable to the security issuers. This calculation is
also based on a historical methodology with a 99 %
confidence interval and assuming daily changes in
the credit spreads .
The total VaR results from the aggregation of both
VaRs: the VaR calculated for fluctuations in interest
rates, exchange rates (and the volatility of both),
inflation, commodities (without current position), and
equities plus the Spread VaR.
Additional measures to VaR
As an analysis measurement, the Group completes
the VaR measurements with the following risk
metrics, updated weekly:
| Stressed VaR indicates the maximum loss on
adverse movements in market prices based on
a stressed historical period of one year, with a 99
% confidence level and a daily time horizon
(subsequently extrapolated to the regulatory
horizon of 10 market days, multiplying by the root
of 10). The stressed VaR calculation is leveraged
by the same methodology and infrastructure as
the historical VaR, with the only significant
difference being the historical window selected.
| The incremental default and migration risk
reflects the risk related to changes in credit
ratings or breach of positions in fixed-income
instruments and credit derivatives in the trading
book, with a confidence level of 99.9 %, a one-
year time horizon, and a quarterly liquidity
horizon, which is justified by the high liquidity of
portfolio issuances. The estimate is made using
Montecarlo simulation of possible future states
of external rating of the issuer and the issue,
based on transition matrices published by the
main rating agencies, where dependence
between credit quality variations between the
different issuers is modelled using Student's t-
distribution.
The maximum, minimum and average values of
these measurements in this year, as well as their
value at the close of the period of reference, are
shown in the following table.
_SUMMARY OF RISK MEASUREMENTS – 2025
(Millions of euros)
Maximum
Minimum
Average
Latest
1-day VaR
2.2
0.6
1.1
1.5
1-day Stressed
VaR
7.5
1.4
3.4
4.7
Incremental
risk
37.2
11.3
20.4
20.5
Backtesting
To confirm the suitability of the estimates of the
internal model, daily results are compared against
the losses estimated under the VaR technique, which
is what is referred to as backtesting. The risk estimate
model is checked in two ways:
| Though net or hypothetical backtesting, which
relates the portion of the daily marked-to-market
result of open positions at the close of the
previous session to estimated VaR over a one-
day time horizon, calculated on the basis of the
open positions at the close of the previous
session. This backtesting is the most appropriate
means of performing a self-assessment of the
methodology.
| Gross (or actual) backtesting that compares the
total result obtained during the day (including
intraday transactions) to VaR for a one-day time
horizon, calculated on the basis of the open
positions at the close of the previous session. This
provides an assessment of the importance of
intraday transactions in generating profit and
estimating the risk.
The daily result used in both exercises of backtesting
does not incorporate margins, reserves, fees or
commissions.
No significant incidents were detected during 2025.
Stress test
Two stress testing techniques are used on the value
of the trading positions to calculate the possible
losses on the portfolio in situations of extreme stress:
| Systematic stress: this technique calculates the
change in value of the portfolio in the event of a
specific series of extreme changes in the main
risk factors. It considers parallel interest rate shifts
(rising and falling); changes at various points of
the slope of the interest rate curve (steepening
and flattening); variation of the spread between
the instruments subject to credit risk and public
debt securities (bond-swap spread); shifts in the
EUR/USD curve differential; higher and lower
volatility of interest rates; variation of the euro
with respect to the USD, JPY and GBP; and
variation in exchange rate volatility, share prices;
and higher and lower volatility of shares and
commodities.
| Historical scenarios: this technique addresses the
potential impact of actual past situations on the
value of the positions held.
| Reverse Stress Test: a technique that assumes a
high-vulnerability scenario given the portfolio's
composition and determines what variations in
the risk factors lead to this situation.
Based on the set of measures described above, the
management of market risk on trading positions in
markets is in accordance with the methodological
and monitoring guidelines.
MITIGATION OF MARKET RISK
As part of the required monitoring and control of the
market risks taken, there is a structure of overall VaR
limits complemented by the definition sublimits,
stressed VaR and incremental default and migration
risk, Stress Test and Stop Loss results and sensitivities
for the various management units that could
assume market risk.
The risk factors are managed using economic
hedges on the basis of the return/risk ratio
determined by market conditions and expectations,
always within the assigned limits.
Beyond the trading book, fair-value hedge
accounting is used, which eliminates potential
accounting mismatches between the balance sheet
and statement of profit or loss caused by the
different treatment of hedged instruments and their
hedges at market values. In the area of market risk,
limits for each hedge are established and monitored,
in this case expressed as ratios between total risk
and the risk of the hedged items.
3.5. OPERATIONAL RISK
OVERVIEW
Operational risk is defined as the possibility of
incurring losses due to the failure or unsuitability of
processes, people, internal systems and external
events. Given the heterogeneity of the nature of
operational events, CaixaBank does not record
operational risk as a single element in the Corporate
Risk Catalogue, but rather it has included the
following risks of an operational nature: conduct and
compliance, legal and regulatory, technology and
other operational risks. For each of these risks in the
Catalogue, the Group upholds the corresponding
specific management frameworks, without prejudice
to the additional existence of an operational
corporate risk management policy.
CaixaBank integrates operational risk into its
management processes in order to deal with the
financial sector's complex regulatory and legal
environment. The overall objective of managing this
risk is to improve the quality of business
management, supplying relevant information to
allow decisions to be made that ensure the
organisation's long-term continuity, optimisation of
its processes and the quality of both internal and
external customer service. This objective comprises a
number of specific objectives that form the basis for
the organisation and working methodology for
managing operational risk. These objectives are:
| To identify and anticipate existing or emerging
operational risks.
| To adopt measures to sustainably mitigate and
reduce operational losses.
| To promote the establishment of systems for the
ongoing improvement of the operating process
and of the control structure.
| To exploit operational risk management
synergies.
| To promote an operational risk management
culture.
| To comply with the current regulatory framework
and requirements for the applicability of the
management and calculation models chosen.
OPERATIONAL RISK MANAGEMENT CYCLE
Identification and measurement of
operational risk
The internal operational risk database is the
information structure housing data on the Group's
operational losses. Operational risks are classified
into four categories or hierarchical levels, from more
generic to more specific or detailed:
| Tiers 1 and 2 of the regulations: Tier 1 comprises 7
subcategories (Internal Fraud; External fraud;
Employment practices and security in workplace;
Customers, products and business practices;
Damage to physical assets; Business
interruptions and system faults; and Execution,
delivery and process management), while Tier 2
comprises 20 subcategories.
| Tier 3 Group internal: represents the combined
individual risk of all the business areas and Group
companies.
| Tier 4 individual risks: represents the
materialisation of particular Tier 3 risks in a
process or activity.
The technological environment of the operational
risk system provides all the functionality required and
is fully integrated into the bank’s transactional and
information systems.
Operational risk is measured with the following
aspects:
Quantitative measurement
The database of internal operational loss events
serves as a fundamental element in managing
operational risk and is the primary source of data for
calculating economic capital.
An operational event is the implementation of an
identified operational risk, an event that causes an
operational loss. It is the concept around which the
entire data model revolves in the Internal Database.
Loss events are defined as each individual economic
impact related to an operational loss or recovery.
The Group uses the standardised method for
calculating regulatory capital requirements for
operational risk (SMA, Standardised Measurement
Approach for operational risk) (ä see Note 4).
However, the measurement and management of the
Group’s operational risk are supported by risk-
sensitive policies, processes, tools and
methodologies, in line with market practices.
Accordingly, the measurement of minimum capital
requirements provided by the regulatory SMA
methodology (calculated as the average of the last
three financial years based on a services
component, an interest component and a financial
component, derived from relevant items in the
statement of profit or loss and the balance sheet) is
used for supervisory reporting purposes and to
ensure compliance with minimum solvency levels. As
a complement, the Group has aligned itself with
international practices and has developed a model
for calculating economic capital requirements,
which covers all the risks of the Corporate Catalogue
included in the set of operational risks.
Qualitative measurement
Operational risks are subjected to self-assessments
on an annual basis, which make it possible to: i)
obtain knowledge of the operational risk profile and
new critical risks; and ii) maintain a standardised
process for updating the operational risk taxonomy,
which is the basis for operational risk management.
Annually, workshops and expert meetings are held to
create and revise extreme operational loss
scenarios. The purpose is for these scenarios to be
used to detect areas of improvement in the
management and to supplement the available
external and internal historical data on operational
losses.
There are also Key Risk Indicators (KRI) enabling the
Bank to: i) anticipate the expected trend in
operational risks and foster a forward-looking
approach to operational risk management; and ii)
provide information on changes in the operational
risk profile and their underlying drivers. A KRI is a
metric that detects and anticipates changes in said
risk, and its monitoring and management is
integrated in the operational risk corporate
management tool. KRIs are not by nature a direct
result of risk exposure. They are metrics that can be
used to identify and actively manage operational
risk.
Monitoring and mitigation of operational risk
With the aim of contributing to the sustainable and
recurring reduction of operational risks, an annual
forecast of operational losses is carried out, covering
the entire scope of management and enabling
monthly monitoring to analyse and, where
applicable, correct any possible deviations. The
degree of compliance with the forecast is monitored
periodically by the Operational Risks Committee,
where the main deviations are analysed taking
account of the nature of the operational losses and
the most and least effective mitigating actions.
The generation of action and mitigation plans is one
of the links in the Group's operational risk
management chain. The action and mitigation plans
may originate from any of the operational risk
management tools or other sources: self-
assessments, extreme scenarios, external sources
(ORX, specialised press), KRIs, losses due to
operational events, internal audits and internal
validation reports.
Therefore, with the aim of monitoring and mitigating
the operational risk, the following have been defined:
action plans that entail appointing a centre to be in
charge, setting out the actions to be undertaken to
mitigate the risk covered by the plan, the percentage
or degree of progress, which is updated regularly,
and the final commitment date. This allows
mitigation by (i) decreasing the frequency at which
the events occur, as well as their impact; (ii) holding
a solid structure of sustained control in policies,
methodologies, processes and systems; and (iii)
integrating —into the everyday management of the
Group— the information provided by operational risk
management levers.
In addition, the corporate insurance programme for
dealing with operational risk is designed to cover
certain risks, and it is updated annually. Risk transfer
depends on risk exposure, tolerance and appetite at
any given time.
OPERATIONAL RISK
The Corporate Risk Catalogue risks that are identified
in the regulatory framework as operational risk, are
described below.
3.5.1. COMPLIANCE AND CONDUCT RISK
Insofar as operational risk is concerned, according to
the regulatory definition, conduct and compliance
risk is defined as the Group's risk arising from the
application of conduct criteria that run contrary to
the interests of its customers and stakeholders, or
acts or omissions that are not compliant with the
legal or regulatory framework, or with internal codes
and rules, or with codes of conduct and ethical and
good practice standards. The objective of the Group
is: i) to minimise the probability of occurrence of this
risk; and ii) if it occurs, to detect, report and address
the weaknesses promptly.
The management of compliance and conduct risk is
not limited to any specific area, but rather the entire
Group. All employees must ensure compliance with
prevailing regulations, applying procedures that
capture regulations in their activity.
In order to manage conduct and compliance risk,
the Group drives the awareness-raising and
promotion of the values and principles set out in the
Code of Business Conduct and Ethics, and its
employees and other members of its governing
bodies must ensure that they are compliant as a
core criterion guiding their day-to-day activities.
Therefore, as the first line of defence, the areas
whose business is subject to conduct and
compliance risk implement and manage first-level
indicators or controls to detect potential sources of
risk and act effectively to mitigate them. In turn, the
compliance function, as a second line of defence,
identifies, evaluates, supervises and reports on the
risks of sanctions or financial losses to which the
entity is exposed as a result of non-compliance or
defective/inadequate compliance with laws,
regulations, judicial or administrative requirements,
codes of conduct or ethical standards and good
practices relating to its sphere of activity. Finally, the
third line of defence, represented by Internal Audit,
independently reviews and assesses the
effectiveness of the system of control and
management of these risks.
3.5.2. LEGAL AND REGULATORY RISK
Legal and regulatory risk is defined as the potential
loss or decrease in the profitability of the Group as a
result of changes in the legislation, of the incorrect
implementation of this legislation in the Group's
processes, of the inappropriate interpretation of the
same in various transactions, of the incorrect
management of court or administrative injunctions,
or of the claims or complaints received.
It is managed according to certain operational
principles, with a view to ensure that the appetite
and risk tolerance limits defined in the Group's RAF
are respected.
In this regard, the Group constantly monitors and
tracks regulatory changes in defence of greater
legal certainty and legitimate interests, mainly those
described in Note 3.1 in relation to the regulatory
environment. In this regard, the activities are
coordinated by the Regulation Committee, the body
responsible for defining the Group's strategic
position in financial-regulation-related matters,
driving the representation of the Group's interests
and coordinating the regular assessment of the
regulatory initiatives and proposals that may affect
the Group.
The Group also undertakes regulatory
implementation, which involves creating or
modifying contracts, processes, and systems to
comply with new regulations. The Transparency
Committee is tasked with ensuring transparency in
the marketing of financial products and services. It
approves new products or services by adhering to
transparency and customer protection regulations.
Additionally, it refers significant products to the
Product Strategy Committee, which outlines
strategies for new products and services. Both
committees oversee adherence to consumer
protection and privacy laws for all initiatives. The
Privacy Committee specifically ensures compliance
with privacy regulations and the safeguarding of
customers' personal data.
To ensure the correct interpretation of the
regulations, in addition to studying case law and
decisions of the competent authorities in order to
adjust their actions to those criteria, consultations
are also made with the relevant administrative
authorities when necessary.
In relation to the claims filed with the Customer
Service Office, as well as the sustained flow of
existing litigiousness, the Group has policies, criteria,
analysis and monitoring procedures for these judicial
claims and processes. These enable the Group to
gain better knowledge of the activities that it
develops, to identify and establish ongoing
improvement in contracts and processes, to
implement measures to raise awareness on
regulations and early restoration of customers' rights
in the event of any incidents, through agreements
and establishing the appropriate accounting
provisions, in the form of provisions, in order to cover
hypothetical financial damages whenever they are
deemed likely.
3.5.3. TECHNOLOGICAL RISK
Also within the framework of operational risk,
technology risk in the Corporate Risk Catalogue is
defined as the risk of losses due to the inadequacy or
failures of the hardware or software of technological
infrastructure, due to cyber attacks or other
circumstances that may compromise the
availability, integrity, accessibility and security of
infrastructure and data. The risk is broken down into 5
categories affecting ICT (Information and
Communication Technologies): i) availability; ii)
information security; iii) change management and
operation; iv) data integrity; and v) governance and
strategy.
The current measurement is integrated into an
ongoing monitoring RAF indicator, which is
calculated through a thorough analysis of individual
indicators connected to various aspects of
technology risk. Regular reviews are carried out by
sampling, which make it possible to check the quality
of the information and the methodology used in
creating the indicators reviewed.
The internal governance frameworks associated with
different fields of technology risk have been
designed according to renowned international
standards and/or they are aligned with the
guidelines published by different supervisors:
| IT Governance: designed and developed
according to the ISO 38500 standard.
| IT contingency: designed and developed
according to the ISO 27031 standard.
| Governance of information and data quality:
designed and developed in accordance with
BCBS 239 (Basel Committee on Banking
Supervision).
| Information security: develops its reference
framework on the basis of the requirements
defined by international best-practice
information security standards, such as the ISO/
IEC 27001 family of standards. These standards,
together with the obligations established by
prevailing laws and regulations and the
requirements of local and sectoral supervisors,
make up the CaixaBank Group’s Information
Security Regulatory Framework. Compliance with
this framework is continuously monitored and
regularly reported to key stakeholders, both
internal and external to the organisation.
CaixaBank has recognised certifications,
including ISO/IEC 27001 for the group's
cybersecurity services and the National Security
Scheme (ENS) for certain services provided to
the public administration, which endorse its
commitment to information protection.
With the different frameworks of governance and
management systems, CaixaBank seeks to
guarantee:
| Compliance with recommendations issued by
regulators: Bank of Spain, European Central Bank,
etc.
| Maximum security in its transactions, both in
regular processes and in one-off situations.
And it also demonstrates to its customers, investors,
and other stakeholders:
| Its commitment to the governance of
information technologies, and business security
and continuity.
| The implementation of management systems
according to most renowned international
standards.
| The existence of different cyclical processes
based on ongoing improvement.
Similarly, CaixaBank has been designated a critical
infrastructure operator by virtue of the provisions of
Act 8/2011 and is under the supervision of the National
Centre for the Protection of Critical Infrastructures
dependent on the State Secretary of Home Office
Security.
Furthermore, CaixaBank holds a general emergency
plan and various internal regulations on security
measures, which include priority aspects such as: i)
cybersecurity strategy; ii) combating customer and
internal fraud; iii) information protection; iv) security
disclosure and governance; and v) supplier security.
CaixaBank's second line of defence has a reference
framework for this risk, based on international
standards, which is used to assess the effectiveness
of the control environment and measure the level of
residual risk, establishing mitigation plans where
necessary.
3.5.4. OTHER OPERATIONAL RISKS
In the Corporate Risk Catalogue, this means losses or
damages caused by errors or faults in processes,
due to external events, or actions of third parties
outside the Group, whether accidentally or
intentionally. This includes risk factors related to
outsourcing, business continuity and external fraud.
All of the Group's areas and companies are
responsible for the set of other operational risks that
arise within their respective remits. This means
identifying, assessing, managing, controlling and
reporting the operational risks of their activity and
helping CaixaBank's Non-Financial Risk Division to
implement the management model throughout the
Group.
CaixaBank's second line of defence has control
frameworks for these risks, which enable the
effectiveness of the control environment to be
assessed and the level of residual risk to be
measured, establishing mitigation plans where
necessary. The reports are submitted to
management and governing bodies, in accordance
with the established arrangements.
4. Capital adequacy
management
The composition of the Group’s eligible own funds is as follows:
_ELIGIBLE OWN FUNDS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Amount
Ratio
Regulatory
ratio
Amount
Ratio
Regulatory
ratio
Amount
Ratio
Regulatory
ratio
Net equity
38,526
36,865
36,339
Shareholders’ equity
38,962
37,425
38,206
Capital (Note 21)
7,025
7,175
7,502
Profit
5,891
5,787
4,816
Reserves and others
26,046
24,463
25,888
Minority interests and OCI
(436)
(560)
(1,867)
Other CET1 instruments
(2,554)
(2,599)
(2,664)
Adjustments applied to the
eligibility of minority interests/
OCI
223
227
279
Other adjustments (1)
(2,777)
(2,826)
(2,943)
CET1 Instruments
35,972
34,266
33,675
Deductions from CET1
(5,199)
(5,254)
(5,362)
Intangible assets
(3,623)
(3,534)
(3,489)
Deferred tax assets
(1,046)
(1,436)
(1,544)
Other CET1 deductions
(530)
(284)
(329)
CET1
30,773
12.6 %
12.3 %
29,012
12.2 %
12.2 %
28,313
12.4 %
12.4 %
AT 1 instruments (2)
4,768
4,266
4,487
AT1 deductions
TIER 1
35,541
14.5 %
14.2 %
33,278
14.0 %
14.0 %
32,800
14.4 %
14.4 %
T2 instruments (3)
7,336
6,321
6,309
T2 Deductions
TIER 2
7,336
3.0 %
3.0 %
6,321
2.7 %
2.7 %
6,309
2.8 %
2.8 %
TOTAL CAPITAL
42,877
17.5 %
17.2 %
39,599
16.6 %
16.6 %
39,109
17.1 %
17.1 %
Other computable subordinate
MREL items
17,681
18,702
14,001
MREL, SUBORDINATED (4)
60,558
24.8 %
24.4 %
58,301
24.5 %
24.5 %
53,110
23.3 %
23.3 %
Other computable MREL items
7,245
8,492
8,190
MREL (4)
67,803
27.7 %
27.4 %
66,793
28.1 %
28.1 %
61,300
26.8 %
26.8 %
RISK WEIGHTED ASSETS (RWA)
244,455
237,969
228,428
LEVERAGE RATIO (TIER 1/EXPOSURE)
5.7 %
5.6 %
5.7 %
5.7 %
5.8 %
5.8 %
Exposure
619,213
588,103
563,578
RATIOS FOR CAIXABANK STANDALONE:
Amount
Ratio
Regulatory
ratio
Amount
Ratio
Regulatory
ratio
Amount
Ratio
Regulatory
ratio
CET1
28,234
12.3 %
11.9 %
26,449
11.7 %
11.7 %
26,009
12.1 %
12.1 %
TIER 1
33,002
14.3 %
14.0 %
30,715
13.6 %
13.6 %
30,497
14.2 %
14.2 %
Total capital
40,283
17.5 %
17.1 %
36,944
16.4 %
16.4 %
36,804
17.1 %
17.1 %
RWAs
230,223
225,879
215,492
(*) From 2025, in line with supervisory expectations, regulatory ratios should include a deduction in CET1 of any surplus above the threshold for extraordinary capital
distributions.
(1) Includes mainly the dividend forecast, the non-utilised amount of the share buyback programme (SBB VII, ä see Note 21) and the AVAs.
(2) In 2025, two new issuances of AT1 instruments were carried out for a total amount of 1,500 million euros and, at the same time, 1,005 million euros of a previous AT1
issuance was repurchased through a buyback transaction (ä see Note 19).
(3) In 2025, two issuances of subordinated debt instruments were carried out for a total amount of 2,000 million euros, and the early redemption of an issuance of
1,000 million euros (ä see Note 19).
(4) ä See Note 19 for the balances of the senior preferred and senior non-preferred issuances made during the year.
The causative details of the main aspects of the financial year that have influenced the CET1 ratio are set out
below:
_CET1 DEVELOPMENTS IN 2025
The Common Equity Tier 1 (CET1) ratio reached stood
at 12.6%. This ratio reflects the extraordinary impact of
+20 basis points (bps) resulting from the entry into
force in January 2025 of the CRR3 regulation (Basel
IV), and, on the other hand, the extraordinary impact
of −21 bps from the SBB VII share buyback
programme (ä see Note 21), announced on 31
October 2025 for 500 million euros.
The trend in the CET1 ratio in the year, excluding the
two extraordinary impacts mentioned above,
amounts to +41 basis points and is due to capital
generation (+270 bps), offset by the organic growth
of risk-weighted assets (-68 bps), the expected
dividend charged to profit for the year (59.4 %
payout) and the AT1 coupon payment (-154 bps), as
well as market performance and other effects (-6
bp).
The Group's current level of capital adequacy
confirms that the applicable requirements would not
lead to any automatic restrictions according to the
capital adequacy regulations, regarding the
distribution of dividends, variable remuneration, and
interest to holders of Additional Tier 1 capital
securities. At 31 December 2025, CaixaBank had a
margin of 354 basis points, equivalent to 8,662 million
euros, to the Group’s MDA trigger. 
The current Strategic Plan 2025-2027 sets an internal
target CET1 solvency ratio between 11.5 % and 12.5 %,
with a transitional 11.5 % - 12.25 % by 2025. The upper
limit of the target sets the threshold for possible
extraordinary capital distributions (subject to BCE
and Board approvals).
As of 31 December 2025, the regulatory CET1 ratio
stood at 12.25 %, after deducting the excess capital
above the upper limit of the 2025 target.
The following chart sets out a summary of the
minimum requirements of eligible own funds:
_MINIMUM REQUIREMENTS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Amount
In %
Amount
In %
Amount
In %
BIS III MINIMUM REQUIREMENTS
CET1 *
22,111
9.05 %
20,649
8.68 %
19,476
8.53 %
Tier 1
26,582
10.87 %
25,001
10.51 %
23,610
10.34 %
Total capital
32,539
13.31 %
30,800
12.94 %
29,120
12.75 %
MINIMUM MREL REQUIREMENTS **
In % of RWS (including current CBR) ***
Subordinated MREL
17.06 %
16.69 %
16.60 %
Total MREL
24.83 %
24.42 %
22.43 %
In % Leverage ratio exposure (LRE)
Subordinated MREL
6.04 %
6.15 %
6.09 %
Total MREL
6.04 %
6.15 %
6.09 %
(*) Includes the Pillar 1 minimum requirement of 4.5 %; Pillar 2 (supervisory review process) requirement of 0.98 %; the capital conservation buffer of 2.5 %, the estimated
countercyclical buffer of 0.50 % (updated quarterly), the O-SII (Other Systemically Important Institutions) buffer of 0.50 % and the sectoral systemic buffer for retail
exposures secured by residential properties in Portugal of 0.06 %.
(**) The M-MDA MREL margin as at 31 December stood at 291 basis points (7,103 million euros).
(***) CBR: Combined buffer requirement (3.56 % in December 2025; 3.63 % estimated as from 1 January 2026).
The changes in eligible own funds are as follows:
_CHANGES IN ELIGIBLE OWN FUNDS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Amount
In %
Amount
In %
Amount
In %
CET1 AT THE START OF THE YEAR
29,012
12.2 %
28,313
11.9 %
27,494
12.0 %
Changes in CET1 instruments
1,707
591
214
Capital
(150)
(327)
Profit
5,891
5,787
4,816
Expected dividends
(3,499)
(3,096)
(2,889)
Reserves
(1,000)
(2,279)
(1,519)
OCIS and other
465
506
(194)
Changes in deductions from CET1
54
108
605
Intangible assets
(89)
(45)
(25)
Deferred tax assets
389
108
357
Other deductions from CET1
(246)
45
273
CET1 AT THE END OF THE YEAR
30,773
12.6 %
29,012
12.2 %
28,313
12.4 %
ADDITIONAL TIER 1 AT THE START OF THE YEAR
4,266
1.8 %
4,487
1.9 %
4,238
1.9 %
Changes in AT1 instruments (1)
502
(221)
249
Preference issues
1,500
750
750
Redemption of issuances
(1,005)
(1,000)
(500)
Other (2)
7
29
(1)
ADDITIONAL TIER 1 AT THE END OF THE YEAR
4,768
2.0 %
4,266
1.8 %
4,487
2.0 %
TIER 2 AT THE START OF THE YEAR
6,321
2.7 %
6,309
2.8 %
5,575
2.4 %
Changes in Tier 2 instruments (1)
1,015
12
734
Subordinated issuances
2,000
1,000
1,564
Redemption of issuances
(1,000)
(1,000)
(1,000)
Other (3)
15
12
170
TIER 2 AT THE END OF THE YEAR
7,336
3.0 %
6,321
2.7 %
6,309
2.8 %
(1) ä See Note 19 for Tier 1 and Tier 2 instruments issued and redeemed in the year.
(2) Accounts for the earned interest and the value of the hedging related to the AT1 issues, following EBA recommendations, including the portion that is not
computable.
(3) Accounts for the earned interest and the value of the hedging related to the Tier 2 issues, following EBA recommendations, including the portion that is not
computable. It also includes the change in the surplus of IRB provisions.
Information on capital requirements by risk calculation method is presented below:
_BREAKDOWN OF RISK WEIGHTED ASSETS BY METHOD
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Amount
%
Amount
%
Amount
%
Credit risk *
199,973
81.8 %
196,645
82.6 %
188,636
82.6 %
STD approach
72,209
29.5 %
65,517
27.5 %
66,881
29.3 %
IRB Approach
127,764
52.3 %
131,128
55.1 %
121,755
53.3 %
Equity portfolio risk
12,956
5.3 %
17,975
7.6 %
18,837
8.2 %
Market risk
1,742
0.7 %
1,035
0.4 %
982
0.4 %
Operational risk
29,784
12.2 %
22,314
9.4 %
19,973
8.7 %
TOTAL
244,455
100.0 %
237,969
100.0 %
228,428
100.0 %
(*) Includes deferred tax assets (DTAs) and securitisations.
EUROPEAN BANKING SECTOR STRESS TEST
The Group participated in the 2025 EU-wide stress
test on the European banking sector, conducted by
the European Banking Authority (EBA) in collaboration
with the ECB and the European Systemic Risk Board
(ESRB). The exercise has a reference date of 31
December 2024 and covers a three-year period
(2025–2027) in two scenarios: baseline and adverse.
The test allows it to assess CaixaBank's strength
under adverse economic scenarios and compare it
to the rest of participating European banks.
This financial year adds the application of the new
Capital Requirements Regulations (CRR3), which is
why the information as at 31 December 2024 has
been restated taking into account the above-
mentioned regulations. Although the test does not
establish a failure or approval threshold, the results
constitute a major source of information within the
Supervisory Review and Evaluation Process (SREP) in
2025.
The following results were obtained:
| In the baseline scenario, the fully loaded CET 1
ratio as at 31 December 2027 would increase by
205 bp to 14.47 % from the restated 12.42 %
baseline under CRR3.
| In the adverse scenario, the fully loaded CET 1
ratio as at 31 December 2027 would fall by 162 bp
to 10.80 % from the restated 12.42 % at the starting
point under CRR3.
5. Appropriation of profit/(loss)
The distribution of CaixaBank, S.A.’s profit for 2025, which the Board of Directors, based on the information
available at the date of preparation of these financial statements, has agreed to submit to the Annual General
Meeting for approval, is presented below:
_APPROPRIATION OF PROFITS OF CAIXABANK, S.A.
(Millions of euros)
Amount
Euros per share
Basis of appropriation
Profit/(loss) for the year
5,987
Distribution
To dividends (1)
3,499
0.5000
To interim dividend
1,179
To final dividend (2)
2,320
To reserves (3)
2,488
To legal reserve (4)
To voluntary reserve (5) (6)
2,488
NET PROFIT/(LOSS) FOR THE YEAR
5,987
(1) Total estimated amount (see Note 2 below).
(2)  Amount corresponding to the payment of the final dividend of 0.3321 euros per share, to be paid in cash on 9 April 2026. It is hereby stated that the total amount
of the final dividend has been determined on the assumption that, as a result of the execution process of the share buyback programme whose approval was
announced by means of a communication of Inside Information dated 31 October 2025, and the commencement of which on 25 November 2025 was announced by
means of an Other Relevant Information disclosure dated 24 November 2025, currently under way, the number of shares outstanding of the Bank entitled to receive
the dividend as at the payment date will be 6,984,518,326. The aim of this share buyback programme is to reduce CaixaBank’s share capital by redeeming the
treasury shares thus acquired. Therefore, the total amount of the final dividend may be higher if fewer shares than expected are acquired under the buyback
programme, or lower if the opposite occurs.
Should the Company hold more treasury shares than estimated at the dividend payment date, the amount of the dividend corresponding to these additional
treasury shares shall be applied to voluntary reserves.
(3) Estimated amount (see note (5) later).
(4) It is not necessary to transfer part of the profit for the year 2025 to the legal reserve as this already amounts to 20 % of the share capital (Article 274 of the Capital
Companies Act).
(5) Estimated amount to be allocated to the voluntary reserve. This amount shall be increased or reduced by the same amount by which the total amount of the
supplementary dividend is lower or higher, respectively, than the estimated supplementary dividend. (See Notes 1 and 2 above).
(6) Remuneration on AT1 capital instruments corresponding to 2025, totalling 278 million euros, will be deemed to have been paid, with this amount charged to
voluntary reserves.
6. Shareholder remuneration
and earnings per share
6.1. SHAREHOLDER REMUNERATION
On 24 April 2025, the Bank paid its shareholders a
gross dividend of 0.2864 euros per share as a
complementary dividend charged against profits for
the 2024 financial year, as approved by CaixaBank’s
Annual General Meeting (AGM) on 11 April 2025.
On 29 January 2025, the Board of Directors approved
the 2025 Dividend Plan consisting of a cash
distribution of 50–60 % of consolidated net profit,
including an interim dividend. In accordance with the
aforementioned dividend plan,
| On November 7, the interim dividend payment
was made, representing 40 % of the consolidated
net profit for the first half of 2025, for a total of
1,179 million euros (16.79 euro cents gross per
share).
The liquidity statement prepared by CaixaBank
to evidence the existence of sufficient income
and liquidity for the distribution of the
aforementioned interim dividend is as follows.
_CAIXABANK’S LIQUIDITY ADEQUACY AND
RESULTS
(Millions of euros)
30-09-2025
Actual liquidity *
95,443
Potential liquidity **
158,757
High-quality liquid assets
106,645
High-quality liquid assets + available eligible assets
that are not high-quality liquid assets ***
162,032
Balance in current accounts
50,383
MAXIMUM AMOUNT PAYABLE
1,181
PROFIT/(LOSS) AFTER TAX
4,666
(*) Essentially cash on hand, the interbank balance and unencumbered
sovereign debt, less the balance to be withheld as a cash ratio.
(**) Includes, in addition to actual liquidity, the amount available under credit
facilities and available eligible assets.
(***) Includes the amount available under credit facilities and other eligible
assets available that are not included in high-quality liquid assets.
| On 29 January 2026, the Board of Directors
agreed to propose to the General Meeting of
Shareholders the distribution of a final cash
dividend of 2,320 million euros, equivalent to 33.21
gross euro cents per share, charged to 2025
profits and payable in April 2026. With this
second dividend payment, the total amount of
shareholder remuneration for 2025 will be
equivalent to 59.4 % of consolidated net profit
(50.00 gross euro cents per share).
The following dividends were distributed in recent
years:
_DIVIDENDS PAID IN CASH
(Millions of euros)
Euros/
share
Amount
paid
Date of
announce
ment
Payment
date
2025
Supplementary
dividend 2024 *
0.2864
2,028
29-01-2025
24-04-2025
Interim dividend -
2025
0.1679
1,179
30-10-2025
07-11-2025
2024
Final dividend for
2023 **
0.3919
2,876
02-02-2024
03-04-2024
Interim dividend -
2024
0.1488
1068
30-10-2024
07-11-2024
2023
Dividend 2022
0.2306
1730
02-02-2023
12-04-2023
(*) This dividend, corresponding to the financial year 2024, is in addition to the
interim dividend announced on 30 October 2024 amounting to 1,068 million
euros and paid on 7 November 2024.
(**) Net amount of the dividend corresponding to treasury shares (13 million
euros).
With regard to the 2026 dividend plan, the Board of
Directors, at its meeting held on 29 January 2026,
approved maintaining the same dividend policy for
2026, namely a cash distribution of between 50 %
and 60 % of consolidated net profit, payable in two
instalments: an interim dividend, amounting to
between 30 % and 40 % of the consolidated net profit
for the first half of 2026 profit (to be paid in
November 2026) and a final dividend, subject to final
approval by the AGM (to be paid in April 2027). The
threshold to pay out the excess capital in 2026 is set
at 12.50 % of CET1.
In addition, details of the share buy-back
programmes (SBB, share buyback) included in the
framework of the current Strategic Plan are available
in Note 21).
6.2. EARNINGS PER SHARE
Basic and diluted earnings per share of the Group are as follows:
_CALCULATION OF BASIC AND DILUTED EARNINGS PER SHARE
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Numerator
5,613
5,520
4,539
Profit attributable to the Parent
5,891
5,787
4,816
Less: Preference share coupon amount (AT1)
(278)
(267)
(277)
Denominator (thousands of shares)
7,060
7,262
7,470
Average number of shares outstanding (1)
7,060
7,262
7,470
Adjusted number of shares (basic earnings per share)
7,060
7,262
7,470
BASIC EARNINGS PER SHARE (IN EUROS) (2)
0.79
0.76
0.61
DILUTED EARNINGS PER SHARE (EURO) (3)
0.79
0.76
0.61
(1) Number of shares outstanding at the beginning of the year, excluding average number of treasury shares held during the period. Includes the retrospective
adjustments set out in IAS 33.
(2) If the profit/loss of CaixaBank (non-consolidated basis) in 2025, 2024 and 2023 had been considered, the basic profit would be 0.81, 0.73 and 0.54 euros per
share, respectively.
(3) Preference shares did not have any impact on the calculation of diluted earnings per share, since their capacity to be convertible was unlikely. Additionally,
equity instruments associated with remuneration components were not significant.
7. Buying and selling of
businesses
BUSINESS COMBINATIONS, ACQUISITION AND DISPOSAL OF
OWNERSHIP INTERESTS IN SUBSIDIARIES
No significant transactions have taken place during the financial years 2025, 2024 and 2023 .
8. Segment information
The objective of business segment reporting is to
allow internal supervision and management of the
Group’s activity and profits. The information is broken
down into several lines of business according to the
Group’s organisation and structure.
The segments are defined and segregated taking
into account the inherent risks and management
characteristics of each one, based on the basic
business units which have accounting and
management figures. The following is applied to
create them:
The following are applied as part of their preparation:
(i) the same presentation principles used in the
Group’s management information; and (ii) the same
accounting principles and policies used to draw up
the financial statements.
The Group is made up of the following business
segments:
BANKING AND INSURANCE
| Shows earnings from the Group’s banking,
insurance, asset management, real estate and
ALCO activities, among others, carried out
predominantly in Spain.
| Presents an integrated Bancassurance
management model. Under a regulatory
framework with similar accounting and
supervision objectives, sales and risks are
managed jointly, as the model is integrated. The
results of the Banking-Insurance business are
presented as a single business segment in the
segment reporting because of this integrated
Banking-Insurance management model.
BPI
| covers the income from the BPI's domestic
banking business, essentially in Portugal.
CORPORATE CENTRE
| Includes the investees assigned to the Equity
Stakes Business in the current business
segmentation, i.e. BFA, BCI, Coral Homes, Gramina
Homes and Telefónica (until their sale in June
2024). This line of business shows earnings from
the stakes net of funding expenses.
| In addition, the Group's excess capital is
allocated to the corporate centre, which is
calculated as the difference between the
Group's total shareholders' equity and the capital
assigned to the Banking and Insurance business,
BPI and the investees allocated to the corporate
centre. Specifically, the allocation of capital to
these businesses and investees takes into
account the 11.5 % capital consumption for risk-
weighted assets, as well as any applicable
deductions. Liquidity is the counterpart of the
excess capital allocated to the corporate centre.
| The operating expenses of these business
segments include both direct and indirect costs,
which are assigned according to internal
distribution methods. Specifically, the corporate
expenses at Group level are assigned to the
corporate centre.
The performance of the Group by business segment
is shown below:
_CONSOLIDATED STATEMENTS OF PROFIT OR LOSS OF THE CAIXABANK GROUP – BY BUSINESS SEGMENT
(Millions of euros)
Banking and insurance
BPI
Corporate centre
2025
2024
2023
2025
2024
2023
2025
2024
2023
Of which
insurance
Of which
insurance
Of which
insurance
Interest income
16,509
1,928
19,142
1,956
16,677
1,758
1,345
1,616
1,390
167
139
156
Interest expense
(6,828)
(1,769)
(9,078)
(1,704)
(7,537)
(1,593)
(499)
(655)
(462)
(23)
(56)
(111)
NET INTEREST INCOME
9,681
159
10,064
252
9,140
165
846
961
928
144
83
45
Dividend income
4
4
28
7
8
2
50
88
133
Share of profit/(loss) of entities accounted for using the
equity method
288
280
228
211
263
250
18
20
19
(18)
13
(1)
Net fee and commission income
3,660
149
3,451
148
3,367
152
307
327
291
Gains/(losses) on financial assets and liabilities and
others
231
18
196
14
252
9
22
31
25
(6)
(4)
(42)
Profit/(loss) from the insurance service
1,300
1,283
1,216
1,195
1,118
1,108
Other operating income and expense
(261)
5
(790)
5
(1,254)
4
(19)
(77)
(6)
(4)
(6)
GROSS INCOME
14,902
1,892
14,369
1,825
12,914
1,684
1,204
1,328
1,188
164
176
129
Administrative expenses
(5,112)
(114)
(4,833)
(152)
(4,562)
(112)
(442)
(434)
(425)
(70)
(63)
(60)
Depreciation and amortisation
(720)
(50)
(711)
(695)
(48)
(68)
(64)
(76)
(2)
(3)
(3)
PRE-IMPAIRMENT INCOME
9,070
1,728
8,825
1,673
7,657
1,524
694
830
687
91
110
66
Impairment losses on financial assets and other
provisions
(1,096)
(1,313)
(3)
(1,258)
(3)
(28)
(96)
(85)
NET OPERATING INCOME/(LOSS)
7,974
1,728
7,512
1,672
6,399
1,521
666
734
602
91
110
66
Gains/(losses) on disposal of assets and others
(45)
4
(29)
(3)
(85)
1
1
(10)
(12)
(9)
(48)
PROFIT/(LOSS) BEFORE TAX FROM CONTINUING
OPERATIONS
7,929
1,731
7,483
1,669
6,314
1,522
666
735
592
79
101
18
Income tax
(2,566)
(419)
(2,295)
(430)
(1,950)
(375)
(193)
(231)
(173)
(16)
1
15
PROFIT/(LOSS) AFTER TAX FROM CONTINUING OPERATIONS
5,363
1,312
5,188
1,239
4,364
1,147
473
504
419
62
102
33
Profit/(loss) attributable to minority interests
8
7
PROFIT/(LOSS) ATTRIBUTABLE TO THE GROUP
5,355
1,312
5,181
1,239
4,364
1,147
473
504
419
62
102
33
Total assets
615,618
97,971
585,094
93,701
562,423
88,947
42,709
40,977
38,524
5,713
4,932
6,220
The income of the Group by segment, geographical area and distribution of ordinary income is as follows:
_DISTRIBUTION OF INTEREST AND SIMILAR INCOME BY GEOGRAPHICAL AREA
(Millions of euros)
CaixaBank
CaixaBank Group
2025
2024
2023
2025
2024
2023
Domestic market
13,067
15,957
14,057
15,429
18,128
16,034
International market
1,204
1,126
786
2,592
2,769
2,189
European Union
1,194
1,117
778
2,578
2,758
2,175
Eurozone
783
749
492
2,166
2,390
1,889
Non-eurozone
411
368
286
412
368
286
Other countries
10
9
8
14
11
14
TOTAL
14,271
17,083
14,843
18,021
20,897
18,223
_DISTRIBUTION OF ORDINARY INCOME *
(Millions of euros)
Ordinary income from
customers
Ordinary income between
segments
Total ordinary income
2025
2024
2023
2025
2024
2023
2025
2024
2023
Banking and insurance
25,202
27,052
24,790
117
127
140
25,319
27,179
24,930
Spain
23,533
25,592
23,701
117
127
140
23,650
25,719
23,841
Other countries
1,669
1,460
1,089
1,669
1,460
1,089
BPI
1,704
1,972
1,686
78
83
82
1,782
2,055
1,768
Portugal/Spain
1,704
1,972
1,685
78
83
82
1,782
2,055
1,767
Other countries
1
1
Corporate centre
26
96
89
155
121
122
181
217
211
Spain
(33)
16
17
121
89
88
88
105
105
Other countries
59
80
72
34
32
34
93
112
106
Ordinary adjustments and eliminations
between segments
(350)
(331)
(344)
(350)
(331)
(344)
TOTAL
26,932
29,120
26,565
26,932
29,120
26,565
(*) Corresponding to the following items in the Group's public statement of profit or loss:
1. Interest income
2. Dividend income
3. Share of profit/(loss) of entities accounted for using the equity method
4. Fee and commission income
5. Gains/(losses) on derecognition of financial assets and liabilities not measured at fair value through profit or loss, net  
6. Gains (losses) on financial assets and liabilities held for trading, net
7. Gains (losses) on non-trading assets mandatorily measured at fair value through profit or loss, net
8. Gains (losses) on financial assets and liabilities designated at fair value through profit or loss, net
9. Gains (losses) from hedge accounting, net
10. Other operating income
11. Insurance revenue
9. Remuneration of “key
management personnel”
9.1. REMUNERATION OF THE BOARD OF DIRECTORS
At the Annual General Meeting (AGM) of CaixaBank
held on 11 April 2025, a new remuneration policy for
the Board of Directors was approved, applicable
from the date of its approval and until 2028, inclusive,
in accordance with the remuneration scheme set
out in the Articles of Association and which is also
included in the Regulations of the Board of Directors,
according to the provisions of the Spanish Capital
Companies Law and Act 10/2014, of 26 June, on the
organisation, supervision and capital adequacy of
credit institutions.
Article 34 of CaixaBank's By-laws stipulates that the
position of director shall be remunerated and that
this remuneration shall consist of a fixed annual sum
with a maximum amount determined by the AGM
and which shall remain in force until the AGM agrees
to modify it. This maximum amount shall be used to
remunerate all the Directors in their condition as
such and shall be distributed as deemed
appropriate by the Board, upon the proposal of the
Remuneration Committee, both in terms of
remuneration to members, and according to the
duties and position of each member and to the
positions they hold in the various Committees, and
other objective circumstances that it deems
relevant, which may give rise to different
remuneration for each of them. In addition, subject
to the resolution and within the maximum amount
approved at the aforementioned AGM, the directors
may be remunerated through the delivery of shares
in the Company or in another listed company of the
Group to which it belongs, options thereon or
remuneration indexed to the value of the shares.
The remuneration of directors in their capacity as
such —who maintain an organic relationship with
CaixaBank, and consequently do not have contracts
entered into with the Company for exercising their
functions or receive any kind of payment for
termination of their position as director— consists
solely of fixed components.
Notwithstanding the foregoing, executive directors
will be entitled to receive remuneration for the
performance of their executive duties, consisting of a
fixed amount, a supplementary variable amount and
incentive schemes, as well as a portion of
remuneration that may include the appropriate
pension and insurance schemes and, where
applicable, Social Security, to be determined by the
Board upon the proposal of the Remuneration
Committee. The performance of execution functions
may be remunerated by granting shares in the
Company or in other publicly traded Group
companies, options or other share-based
instruments or by other remuneration pegged to the
value of the shares. In the event of departure not
caused by a breach of their functions, directors may
be entitled to compensation.
Furthermore, given the considerable practical
complexity of an independent policy, the directors
are insured under the Group's civil liability policy for
directors and executives, covering any liabilities they
may incur through the performance of their duties. In
2025, the gross premium on the corporate civil
liability insurance policy amounted to 2,064
thousand euros.
Details of remuneration and other benefits received
by the members of the Board of Directors of
CaixaBank for their membership in that body in those
years are as follows:
_REMUNERATION OF THE BOARD OF DIRECTORS
(Thousands of euros)
Fixed components
Variable components
Long-
term
savings
system
Other
items
(4)
Position
Salary
Remunera-
tion for
being on the
Board
Remuneration
for being on
Board
committees
Remunera-
tion for
positions in
Group
companies
Remuneration
for being on
Boards outside
the Group (5)
Variable
remunera-
tion in cash
Share-
based
remunera-
tion
schemes
Total
2025
Total
2024
Total
2023
Goirigolzarri, Jose Ignacio (1) *
2,299
2,251
Muniesa, Tomás (1)
Chairman
1,551.0
90.0
16.6
1,657.6
652
646
Moraleda, María Amparo (1)
Deputy
Chairwoman
110.0
159.0
269.0
233
234
Gortazar, Gonzalo
Chief Executive
Officer *
2,103.8
110.0
60.0
308.7
729.4
1,190.1
562.9
128.7
5,193.6
4,505
4,145
Álvarez, Luis (1)
Director
71.9
47.0
118.9
Ayuso, Joaquín (1)
30.9
27.0
57.9
184
179
Campo, Francisco Javier (1)
30.9
38.7
69.6
216
202
Castillo, Eva (1)
30.9
42.1
72.9
233
214
Fisas, M. Verónica
Director
110.0
60.0
170.0
151
160
Forero, Pablo Arturo (1)
Director
63.6
55.5
45.3
164.3
García, Rosa María (1)
Director
79.4
73.7
153.1
Garmendia, Cristina
Director
110.0
188.3
298.3
216
210
Löscher, Peter (3)
Director
110.0
78.0
188.0
162
99
Méndez, José María (1)
Director
56.5
49.3
105.9
Reed, John S. (3)
45
Sánchez, Bernardo (1)
Director
65.6
57.3
122.9
Sanchiz, Eduardo Javier (3)
Lead Director
153.0
192.0
345.0
305
287
Santero, Teresa
Director
110.0
60.0
170.0
151
147
Serna, José (1)
30.9
26.9
57.8
184
179
Ulrich, Fernando Maria (2)
Director
110.0
102.0
750.0
962.0
934
929
Usarraga, Koro
Director
110.0
186.0
296.0
266
264
TOTAL **
2,103.8
3,044.5
1,592.8
1,104.0
16.6
729.4
1,190.1
562.9
128.7
10,472.8
10,693
10,188
(*) During 2024 and 2023, he performed executive functions jointly with Jose Ignacio Goirigolzarri.
(**) The detailed figures have been determined on an accrual basis. In contrast to the Annual Directors’ Remuneration Report, the annual financial statements include; (i) contributions to the long-term savings scheme (although these contributions
are not vested); (ii) remuneration received for membership of non-group boards; and (iii) variable remuneration accrued during the year, regardless of whether it is deferred.
(1) In 2025, Tomás Muniesa was appointed Chairman, María Amparo Moraleda Deputy Chairwoman, and Rosa María García, Luis Álvarez, Bernardo Sánchez, Pablo Arturo Forero and José María Méndez as non-executive directors. Jose Ignacio
Goirigolzarri, Joaquín Ayuso, Francisco Javier Campo, Eva Castillo and José Serna stepped down in 2025.
(2) The positions held at BPI are not on behalf of CaixaBank Group.
(3) In 2023, Peter Löscher was appointed as independent Director and Eduardo Sanchiz as Coordinating Director. Additionally, John S. Reed stepped down in 2023.
(4) Includes remuneration in kind (health and life insurance premiums paid in favour of executive directors), interest accrued on deferred variable remuneration in cash, other insurance premiums paid and other benefits.
(5) Remuneration received for representation of the Bank on the Boards of Directors of listed companies outside the consolidate group, which is recognised on the statements of profit or loss of the companies concerned.
CaixaBank does not have any pension obligations with former or current members of the Board of Directors in
their capacity as such.
9.2. REMUNERATION OF SENIOR MANAGEMENT
The breakdown and details of remuneration received by Senior Management of the Bank are as follows:
_REMUNERATION OF SENIOR MANAGEMENT
(Thousands of euros)
31-12-2025
31-12-2024
31-12-2023
Salary (1)
15,408
13,335
12,661
Post-employment benefits (2)
1,583
1,484
1,356
Other long-term benefits (3)
106
107
64
Other positions at Group companies
1,550
1,480
1,251
TOTAL
18,647
16,406
15,332
Remuneration received for representing the Bank on Boards of Directors of listed companies
and others in which the Company has a presence, outside of the consolidated group (4)
83
55
48
TOTAL REMUNERATION
18,730
16,461
15,380
Number of members of the Senior Management:
15
15
15
(1) This amount includes fixed remuneration, remuneration in kind and total variable remuneration received by members of the Senior Management. Variable
remuneration corresponds to the variable remuneration scheme with multi-year metrics accruing in cash and shares for the year, which includes the deferred
portion subject to the multi-year adjustment.
(2) Includes insurance premiums and discretionary pension benefits.
(3) This item corresponds to the amount of the risk insurance policy whose increase or decrease does not correspond to remuneration management, but rather to
the performance of the technical variables that determine the premiums.
(4) Recognised in the statement of profit or loss of the respective companies.
All the contracts of Senior Management members
and the CEO have post-contractual non-
competition commitments of one annual payment
of their fixed components (payable in 12 monthly
payments) and indemnity clauses equivalent to one
annual payment of the fixed components, or the
amount payable by law, whichever is higher.
The Chief Executive Officer has an indemnity clause
of 1 annual payment of the fixed remuneration
components. There are currently 2 committee
members for whom the indemnity to which they are
legally entitled remain less than 1 year of their salary.
The value of obligations accrued as defined
contribution post-employment commitments with
executive directors and Senior Management are as
follows:
_POST-EMPLOYMENT COMMITMENTS WITH
EXECUTIVE DIRECTORS AND SENIOR
MANAGEMENT
(Thousands of euros)
31-12-2025
31-12-2024
31-12-2023
Post-employment
commitments (1)
23,477
20,626
17,728
(1) The change in the value of post-employment commitments is a result of
both the contributions made throughout the year and the returns from the
various policies.
9.3. OTHER DISCLOSURES CONCERNING THE BOARD OF
DIRECTORS
Article 37 of the Regulation of the Board of Directors
of CaixaBank governs the situations of conflict
applicable to all directors, establishing that the
director must avoid situations that could entail a
conflict of interest between the Company and the
Director or its related persons, adopting the
measures necessary in this regard.
Directors must notify the CaixaBank Board of
Directors of any direct or indirect conflicts of interest
that they or persons related to them may have with
the Group's interests, which will be disclosed in the
financial statements, as provided for in Article 229.3
of the Spanish Capital Companies Law.
During 2025, no director reported any situation that
placed them in a conflict of interest with the Bank;
however, on the following occasions, directors
abstained from participating in and voting on the
deliberation of matters at meetings of the Board of
Directors:
_MITIGATING CONFLICTS OF INTEREST
Director
Abstention from deliberation and voting
Tomás Muniesa
Proposals for the appointment and re-election of independent directors.
Resolutions on their remuneration for financial year 2025.
Motion relating to the signing of an agreement with ”la Caixa” Banking Foundation (Fundación Bancaria Caixa
d’Estalvis i Pensions de Barcelona) for the staging of the Cap Roig Festival.
Proposed transaction with Infinitum Resort, S.A. and InmoCriteria Caixa, S.A. (subsidiaries of Criteria Caixa).
Proposals for the provision of investment and ancillary services by CaixaBank and two subsidiaries of the
CaixaBank Group to Criteria Caixa.
María Amparo
Moraleda
Resolutions relating to financing arrangements with related parties.
Resolution relating to the engagement of Spencer Stuart for the provision of services.
Gonzalo Gortazar
Resolutions on their variable remuneration for the 2024 financial year.
Resolutions on their remuneration for financial year 2025.
Resolution relating to a financing arrangement with a related person.
Cristina Garmendia
Resolutions relating to a financing arrangement with a related person.
José María Méndez
Motion relating to the signing of an agreement with ”la Caixa” Banking Foundation (Fundación Bancaria Caixa
d’Estalvis i Pensions de Barcelona) for the staging of the Cap Roig Festival.
Proposed transaction with Infinitum Resort, S.A. and InmoCriteria Caixa, S.A. (subsidiaries of Criteria Caixa).
Proposals for the provision of investment and ancillary services by CaixaBank and two subsidiaries of the
CaixaBank Group to Criteria Caixa.
Teresa Santero
Proposal for the transaction with Arqura Homes, Fondo de Activos Bancarios (FAB), a company linked to SAREB.
Motion regarding the renewal of guarantees in favour of SAREB.
Koro Usarraga
Resolutions relating to a financing arrangement with a related person.
José Serna (director
until 11/04/2025)
Proposals for the appointment and re-election of independent directors.
The remaining directors, who held office during 2025,
have declared that during their term of office in 2025
they did not have any situation of conflict with the
interests of the Company, whether direct or indirect,
their own or those of persons related to them.
There is no family relationship between the members
of the Board of Directors and the group of key
personnel comprising the Senior Management team.
PROHIBITION OF COMPETITION
More precisely, Article 229(1)(f) of the LSC establishes
that Board members may not carry out, for their own
account or the account of others, activities that
actually or potentially constitute effective
competition with those carried out by the Bank or
which, in any other way, permanently conflict with
the Company’s interests. Article 230 of the LSC
stipulates that this prohibition can be lifted if the
Company is not expected to incur damages or it is
expected that it will be indemnified for an amount
equal to the benefits expected to be obtained from
the exemption. Express and separate approval of the
exemption must be obtained from shareholders at
the AGM. The provisions contained in the mentioned
articles also apply to cases where the beneficiary of
any such actions or activities is a person related to
the director.
The Bank has not been informed of any activity or
circumstance that might represent effective, current
or potential competition of the directors or persons
associated with them, with the Group or that, in any
other way, places them in permanent conflict with
the interests of the Bank.
VOTING RIGHTS OF “KEY PERSONNEL”
At year-end, the voting rights (direct and indirect) of
“Key personnel – Directors and Senior Management”
are disclosed in the section 03 Corporate
consolidated Management Report.
10. Cash and cash equivalents
The breakdown of this heading is as follows:
_BREAKDOWN OF CASH AND CASH EQUIVALENTS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Cash
2,512
2,402
2,418
Cash balances in central
banks
42,140
45,955
33,704
Other demand deposits
1,176
1,447
1,739
TOTAL
45,828
49,804
37,861
Cash balances at central banks include balances
held to comply with the mandatory minimum
reserves requirement in the central bank based on
eligible liabilities.
11. Financial assets
The breakdown of the balances of these headings is as follows:
_BREAKDOWN OF FINANCIAL ASSETS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Banking
and other
business
Insurance
activity
Banking
and other
business
Insurance
activity
Banking
and other
business
Insurance
activity
Financial assets held for trading
5,799
5,688
6,993
Derivatives (Note 12.1)
4,378
4,867
6,344
Equity instruments
641
415
303
Shares in Spanish companies
554
332
237
Shares in foreign companies
87
83
66
Debt securities *
780
406
346
Spanish government debt **
281
196
131
Foreign government debt *
143
63
22
Other issuers
356
147
193
Non-marketable financial assets mandatorily
measured at fair value through profit or loss ***
71
21,249
88
17,160
124
13,261
Equity instruments
71
21,247
88
17,160
124
13,261
Debt securities
2
Financial assets designated at fair value through profit
or loss ***
5,698
6,498
7,240
Debt securities
5,698
6,498
7,240
Unit link
4,890
5,370
5,818
Other
808
1,128
1,422
Financial assets at fair value through other
comprehensive income ****
10,956
60,226
9,630
59,137
9,378
57,212
Equity instruments (Note 11.1)
610
1
578
1
1,340
Shares of listed companies
346
1
714
Shares in unlisted companies
264
1
577
1
626
Of which: gross unrealised gains
124
107
1
119
Of which: gross unrealised losses
(19)
(205)
(1,299)
Debt securities (Note 11.2) * / **
10,346
60,225
9,052
59,136
8,038
57,212
Spanish government debt securities
2,562
41,594
2,906
41,593
3,275
41,788
Foreign government debt securities
7,573
6,473
5,540
6,000
3,720
6,281
Other issuers
211
12,158
606
11,543
1,043
9,143
Of which: gross unrealised gains
8
2,080
22
3,055
6
3,399
Of which: gross unrealised losses
(178)
(3,258)
(274)
(3,131)
(300)
(3,617)
Financial assets at amortised cost
474,241
4,855
441,957
4,833
433,090
4,091
Debt securities (Note 11.2) * / **
84,451
4,473
75,654
4,387
77,336
3,580
Public debt
75,555
2,407
66,935
2,441
69,000
2,073
Of which: Senior debt - SAREB
15,725
16,065
16,755
Other Spanish issuers
4
174
71
258
131
269
Other foreign issuers
8,892
1,892
8,648
1,688
8,205
1,238
Loans and advances (Note 11.3)
389,790
382
366,303
446
355,755
510
Credit institutions
14,823
21
14,871
79
11,709
173
      Customers
374,967
361
351,432
367
344,046
337
(*) ä See Note 3.4.1, section “Concentration according to sovereign risk”.
(**) See ratings classification in Note 3.4.1, section “Concentration according to credit quality”.
(***) Financial instruments linked to the insurance activity mainly include investments linked to the operation of life insurance products where the investment risk is
assumed by the policyholder, both Unit Link and investments linked to the Flexible Immediate Annuity product, under the VFA model (ä see Note 14).
(****) Investments in the insurance business are held for the payment of expected benefits to policyholders and are therefore not expected to materialise in a going
concern environment. As a general rule, they would only be sold in the event of surrender, and since most life insurance products are redeemable at the market
value of the related financial instruments, there would be no impact on the Group. Furthermore, to minimise accounting asymmetries between the accounting
recognition of financial assets and insurance liabilities, the Group has chosen the accounting policy option of recording changes from the measurement of
insurance liabilities at current rates in “Other comprehensive income”.
11.1. EQUITY INSTRUMENTS
At year-end, the Group has no financial support agreement or other significant commitment of the equity
instruments recognised in the financial statements. Furthermore, at year-end there are no significant
contingent liabilities relating to these holdings.
FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME
The breakdown of the changes under this heading is as follows:
_MOVEMENTS IN EQUITY INSTRUMENTS
(Millions of euros)
2025
2024
2023
Banco
Fomento de
Angola (BFA)
Other
Telefónica
Banco
Fomento de
Angola (BFA)
Other
Telefónica
Banco
Fomento de
Angola (BFA)
Other
BALANCE AT START OF
PERIOD
305
274
714
339
287
684
411
256
Acquisitions  and capital
increases
9
1
Disposals  and capital
decreases
(151)
(16)
(2,104)
(17)
(27)
Gains (-) / losses (+)
transferred to reserves
48
(19)
1,095
(9)
6
Adjustments to  market
value and exchange 
differences
143
18
295
(34)
12
30
(72)
27
Transfers and other
25
CLOSING BALANCE
345
266
305
274
714
339
287
TELEFÓNICA
On 10 June 2024, CaixaBank’s stake in Telefónica, S.A.
was fully derecognised through the settlement of
shares in swap contracts representing a 0.970 %
stake in the company and the sale to the market of
the remaining 1.576 %. This transaction had no impact
on the statement of profit or loss and resulted in an
increase of 5 basis points in the CET1 ratio.
BANCO FOMENTO DE ANGOLA (BFA)
In September 2025, the public offering (IPO) of 30 % of
BFA’s share capital was completed on the Angola
Stock Exchange. BPI sold 14.75 % of BFA’s capital in
exchange for 103 million euros. Following the sale, BPI
retains a stake of 33.35 %. The transaction did not
have a significant impact on equity or capital
adequacy.
As a result of this transaction, BFA shares were
admitted to trading on the Angola Debt and Stock
Exchange .
After analysing various aspects relating to the depth
of the market in which it operates, including, among
others, the level of demand, transaction volumes,
regularity of trading, the recent commencement of
trading on an exchange where only a few
companies are listed, as well as a comparison with
market multiples of other listed banks in Africa, it was
decided to continue valuing the interest using the
dividend discount model (DDM) at the close of 2025,
adjusting certain valuation assumptions, in particular
the illiquidity premium, as described below.
In any event, the Group will continue to monitor the
trend in the share price and will benchmark the
valuation of BFA against other valuation
methodologies.
The main assumptions used in the dividend discount
model are set out below:
_ASSUMPTIONS USED IN THE VALUATION OF
BANCO FOMENTO DE ANGOLA (BFA)
(Percentage)
31-12-2025
31-12-2024
31-12-2023
Forecast periods
5 años
5 años
5 años
Discount rate *
15.2 %
20.9 %
20.6 %
Objective capital ratio
20.0 %
21.0 %
21.0 %
(*) Calculated using the interest rate on United States government bonds plus
a country risk premium, a market risk premium and an illiquidity/lack of control
coefficient.
In order to determine whether significant variations would arise in the fair value estimate as a result of changes
in one or more of the base parameters of the valuation model, the following sensitivity analysis has been
performed on the fair value estimate of BFA, determined using the DDM:
_FAIR VALUE SENSITIVITY ANALYSIS OF BFA
(Millions of euros)
Discount rate
Objective capital ratio
Change in the AKZ/USD
exchange rate (up to 2029)
+1 %
-1 %
+1 %
-1 %
-20 %
+20 %
Estimated value for 33.35 % of BFA
324
370
341
349
305
380
INFORMATION ON SIGNIFICANT EQUITY INTERESTS
The relevant financial information of the most relevant equity instruments classified in this section is as follows:
_FINANCIAL INFORMATION ON THE MOST RELEVANT PARTICIPATIONS
(Millions of euros and percentage)
Registered
address
%
shareholding
% voting
rights
Equity
Latest
published
profit/(loss)
Sociedad de gestión de Activos Procedentes de
la Reestructuración Bancaria (Sareb) (1) (2)
Madrid - Spain
12.24 %
12.24 %
(16,464)
(1,266)
Banco de Fomento Angola (BFA)
Angola
33.35 %
33.35 %
650
116
(1) Non-listed companies. The information on equity and the last published profit/(loss) is at 30-06-2025.
(2) The value of Sareb’s shareholding is fully impaired according to the discounted valuation of estimated shareholder cash flows, as well as based on negative
equity.
11.2. DEBT SECURITIES
FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME
The breakdown of the changes under this heading is as follows:
_CHANGES IN DEBT SECURITIES – BANKING AND OTHER ACTIVITIES
(Millions of euros)
2025
2024
2023
Stage 1
Stage 2
Stage 3
Stage 1
Stage 2
Stage 3
Stage 1
Stage 2
Stage 3
BALANCE AT START OF PERIOD
9,052
8,027
11
11,582
9
Plus:
Acquisitions
4,994
3,710
304
Changes in interest accrual
63
(71)
69
1
Gains/(losses) recognised with
adjustments to equity (Note 21.2)
83
36
5
199
1
Less:
Sales
(2,801)
(123)
(5)
(245)
Redemptions
(761)
(2,690)
(3,818)
Implicit interest
(6)
6
Amounts transferred to statement of
profit or loss (Note 29)*
(10)
(1)
(11)
7
Exchange differences and other
(274)
170
(77)
CLOSING BALANCE
10,346
9,052
8,027
11
(*) The result of fixed income portfolio sales is included under “Gains or losses on derecognition of financial assets and liabilities not measured at fair value through
profit or loss, net” (ä see Note 29).
_CHANGES IN DEBT SECURITIES - INSURANCE ACTIVITY
(Millions of euros)
2025
2024
2023
Stage 1
Stage 2
Stage 3
Stage 1
Stage 2
Stage 3
Stage 1
Stage 2
Stage 3
BALANCE AT START OF PERIOD
59,136
57,212
51,474
116
Plus:
Acquisitions
8,892
11,556
12,631
Changes in interest accrual
(4)
(12)
(273)
(5)
Gains/(losses) recognised with
adjustments to equity (Note 21.2)
(1,070)
161
2,531
(29)
Less:
Sales
(2,679)
(5,748)
(6,945)
Redemptions
(3,766)
(3,817)
(2,383)
Implicit interest
(296)
(226)
241
(11)
Reclassifications and transfers
71
(71)
Amounts transferred to statement of
profit or loss (Note 29)
12
10
(2)
Exchange differences and other
(133)
CLOSING BALANCE
60,225
59,136
57,212
(*) The result of fixed income portfolio sales is included under “Gains or losses on derecognition of financial assets and liabilities not measured at fair value through
profit or loss, net” (ä see Note 29).
FINANCIAL ASSETS AT AMORTISED COST
The breakdown of changes in the gross carrying amount of debt securities at amortised cost is as follows:
_CHANGES IN DEBT SECURITIES – BANKING AND OTHER ACTIVITIES
(Millions of euros)
2025
2024
2023
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
BALANCE AT START OF
PERIOD
75,616
47
10
75,673
77,287
61
12
77,360
77,688
49
12
77,749
Transfers
(20)
20
5
(5)
(32)
32
From stage 1:
(20)
20
(6)
6
(39)
39
From stage 2:
11
(11)
7
(7)
Acquisitions
27,698
24
11
27,733
26,652
186
101
26,939
21,385
227
54
21,666
Sales (1)
(1,852)
(1,852)
(1,903)
(1,903)
(69)
(69)
Redemptions
(17,559)
(16)
(11)
(17,586)
(26,178)
(198)
(102)
(26,478)
(21,546)
(242)
(54)
(21,842)
Changes in interest
accrual
559
559
(237)
(237)
(93)
(1)
(94)
Write-offs
(1)
(1)
Exchange
differences and
other
(54)
(54)
(10)
3
(7)
(46)
(4)
(50)
CLOSING BALANCE
84,386
55
30
84,471
75,616
47
10
75,673
77,287
61
12
77,360
Impairment
allowances (2)
(7)
(1)
(12)
(20)
(7)
(2)
(10)
(19)
(6)
(7)
(11)
(24)
(1) Gains on portfolio sales are recorded under “Gains or losses on derecognition of financial assets and liabilities not measured at fair value through profit or loss,
net” (ä see Note 29), with no impact on the business model.
(2) There were no significant changes in the period
_MOVEMENTS IN DEBT SECURITIES - INSURANCE ACTIVITY
(Millions of euros)
2025
2024
2023
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
BALANCE AT START OF
PERIOD
4,387
4,387
3,580
3,580
3,204
3,204
Acquisitions
712
712
1,019
1,019
1,265
1,265
Sales (1)
(3)
(3)
(38)
(38)
(614)
(614)
Redemptions
(626)
(626)
(198)
(198)
(280)
(280)
Changes in interest
accrual
3
3
24
24
5
5
CLOSING BALANCE
4,473
4,473
4,387
4,387
3,580
3,580
Impairment
allowances (2)
(1) The profit/(loss) of fixed-income portfolio sales is recorded under the heading “Gains/(losses) on derecognition of financial assets and liabilities not measured at
fair value through profit or loss, net” (ä see Note 29), without any impact on the business model.
(2) There were no significant changes in the period
11.3. LOANS AND ADVANCES
FINANCIAL ASSETS MEASURED AT AMORTISED COST
CREDIT INSTITUTIONS
The breakdown of this heading is as follows:
_BREAKDOWN OF LOANS AND ADVANCES TO CREDIT INSTITUTIONS BY TYPE
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Banking and
other business
Insurance
activity
Banking and
other business
Insurance
activity
Banking and
other business
Insurance
activity
On demand
4,072
5,476
10
5,653
64
Term
10,604
21
9,211
69
5,945
109
Term deposits - stage 1 and 2
10,600
21
9,207
69
5,936
109
Term deposits in stage 3
4
4
9
Value adjustments
147
184
111
Impairment allowances
(6)
(8)
(11)
Other
153
192
122
TOTAL
14,823
21
14,871
79
11,709
173
LOANS AND ADVANCES TO CUSTOMERS
The breakdown by impairment status of the loans and advances to customers is as follows:
_BREAKDOWN OF LOANS AND ADVANCES TO CUSTOMERS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Gross
amount
Provisions for
impairment
Gross
amount
Provisions for
impairment
Gross
amount
Provisions for
impairment
Stage 1
348,618
(678)
325,438
(693)
312,863
(664)
Stage 2
24,902
(861)
23,340
(938)
28,797
(1,165)
Stage 3
7,993
(4,659)
9,500
(4,869)
9,762
(5,256)
POCI *
133
(120)
199
(178)
280
(234)
Not impaired
6
6
7
Impaired
127
(120)
193
(178)
273
(234)
TOTAL
381,646
(6,318)
358,477
(6,678)
351,702
(7,319)
(*) POCIs arising from the business combination with Bankia (initially 770 million euros).
Details of the movement in the gross carrying amount of loans and advances to customers are as follows:
_CHANGES IN LOANS AND ADVANCES TO CUSTOMERS
(Millions of euros)
2025
2024
2023
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
BALANCE AT
START OF
PERIOD
325,438
23,340
9,500
358,278
312,863
28,797
9,762
351,422
321,576
28,562
9,621
359,759
Transfers
(5,496)
4,502
994
(1,735)
(949)
2,684
(5,984)
3,575
2,409
From Stage 1:
(11,241)
10,483
758
(12,491)
11,325
1,166
(16,547)
15,239
1,308
From Stage
2:
5,669
(6,772)
1,103
10,684
(12,939)
2,255
10,513
(12,721)
2,208
From Stage
3:
76
791
(867)
72
665
(737)
50
1,057
(1,107)
Additions
99,672
2,661
666
102,999
78,242
2,046
617
80,905
69,176
2,858
652
72,686
Disposals *
(70,996)
(5,601)
(1,488)
(78,085)
(63,932)
(6,554)
(1,364)
(71,850)
(71,905)
(6,198)
(1,096)
(79,199)
Write-offs
(1,679)
(1,679)
(2,199)
(2,199)
(1,824)
(1,824)
CLOSING
BALANCE
348,618
24,902
7,993
381,513
325,438
23,340
9,500
358,278
312,863
28,797
9,762
351,422
(*) In addition to depreciation and amortisation, this item includes the transfer to the heading “Non-current assets and disposal groups classified as held for sale” of
contracts included in portfolio sales pending completion.
Changes in the hedging of loans and advances to customers is as follows:
_MOVEMENTS IN THE ALLOWANCE FOR IMPAIRMENT OF LOANS AND ADVANCES TO CUSTOMERS
(Millions of euros)
2025
2024
2023
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
Stage 1
Stage 2
Stage 3
Total
BALANCE AT
START OF
PERIOD
693
938
4,869
6,500
664
1,165
5,256
7,085
1,344
1,368
4,459
7,171
Net charges
(Note 34)
(15)
(77)
964
872
29
(227)
1,118
920
(687)
(202)
1,867
978
From Stage 1:
(260)
66
247
53
(150)
119
366
335
(81)
176
389
484
From Stage
2:
(23)
(185)
159
(49)
6
(225)
517
298
(9)
(180)
464
275
From Stage
3:
(10)
(32)
399
357
(13)
(226)
720
481
(8)
(46)
878
824
Additions
288
147
377
812
228
126
289
643
192
94
255
541
Disposals **
(10)
(73)
(218)
(301)
(42)
(21)
(774)
(837)
(781)
(246)
(119)
(1,146)
Amounts used
(1,037)
(1,037)
(1,291)
(1,291)
(1,112)
(1,112)
Transfers and
other *
(137)
(137)
(214)
(214)
7
(1)
42
48
CLOSING
BALANCE
678
861
4,659
6,198
693
938
4,869
6,500
664
1,165
5,256
7,085
(*) In 2024, it includes the transfer of 255 million euros to cover the expected loss associated with future changes in cash flows other than credit risk to Provisions (ä
(**) Includes the transfer to the heading “Non-current assets and disposal groups of items that have been classified as held for sale” of the contracts included in
pending portfolio sales.
12. Derivatives
12.1. TRADING DERIVATIVES
The Group individually hedges the market risk associated with derivatives arranged with customers by
arranging symmetrical derivatives in the market and records both in the trading book.
The breakdown of this heading is as follows:
_BREAKDOWN OF TRADING DERIVATIVES (PRODUCT AND COUNTERPARTY)
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Assets
Liabilities
Assets
Liabilities
Assets
Liabilities
Unmatured foreign currency purchases and sales
722
666
981
1,006
736
704
Purchases of foreign currencies against euros
143
489
771
118
192
412
Purchases of foreign currencies against foreign currencies
100
111
192
176
198
194
Sales of foreign currencies against euros
479
66
18
712
346
98
Purchase and sale of financial assets
2
Sales
2
Share options
72
71
85
94
492
455
Bought
72
85
492
Issued
71
94
455
Interest rate options
117
54
125
72
241
149
Bought
117
125
241
1
Issued
54
72
148
Foreign currency options
140
113
102
154
84
56
Bought
140
102
84
Issued
113
154
56
Other share, interest rate and inflation transactions
3,118
1,818
3,313
1,846
4,532
655
Share swaps
14
356
17
148
11
83
Future rate agreements (FRAs)
75
75
175
175
126
129
Interest-rate and inflation-linked swaps
3,029
1,387
3,121
1,523
4,395
443
Commodity derivatives and other risks
209
104
261
248
259
168
Swaps
207
102
251
237
253
159
Purchased options
2
190
6
Sold options
2
11
9
TOTAL
4,378
2,826
4,867
3,420
6,344
2,189
Of which: arranged in organised markets
13
7
23
19
52
58
Of which: arranged in non-organised markets
4,365
2,819
4,844
3,401
6,292
2,131
NOTIONAL
1,247,972
1,009,884
831,999
12.2. HEDGE ACCOUNTING
The Group has recognised hedging derivatives to
hedge interest rate, foreign exchange, inflation and
market risks in respect of the following balance sheet
positions:
| Fair value hedges: They mainly cover:
| Interest rate risk (transformation from fixed
to floating rate): in loans, the fixed-income
portfolio, temporary asset transfers, issued
debt securities, current accounts and time
deposits.
| Exchange rate risk: in fixed-rate foreign
currency loans converted into variable-rate
euro loans.
| Inflation risk: Of the fixed income portfolio.
| Financial assets under insurance
commitments: To cover the change in the
interest rate of the net position of insurance
activity.
| Cash flow hedges: They mainly cover:
| Interest rate risk: in mortgage loans pegged
to Euribor, the fixed-income portfolio and
time deposits.
| Exchange rate risk: in fixed-rate foreign
currency loans converted into fixed-rate
euro loans.
| Inflation risk: fixed-income portfolio classified
as amortised cost.
All hedging derivatives are OTC and are arranged
with financial institutions and central counterparties.
The maturity schedule of the interest rate hedged
items and their average interest rate is set out below:
_MATURITY SCHEDULE OF HEDGED ITEMS AND AVERAGE INTEREST RATE – 2025
(Millions of euros)
Hedged item value
Average
interest
rate
<1 Month
1 – 3
months
3 – 12
months
1 – 5
years
> 5 years
Total
Asset interest-rate hedges
47
73
1,617
8,634
19,717
30,088
1.950%
Liability interest-rate hedges
163
2,349
6,074
89,027
19,279
116,892
(0.690)%
TOTAL FAIR VALUE HEDGES
210
2,422
7,691
97,661
38,996
146,980
Asset interest-rate hedges
3,536
1,246
24,806
64,152
6,999
100,739
(1.086)%
TOTAL CASH FLOW HEDGES
3,536
1,246
24,806
64,152
6,999
100,739
Set out below is a breakdown of fair value hedges and cash flow hedges:
_FAIR VALUE HEDGES – HEDGING ITEMS
(Millions of euros)
Hedged item
Risk covered
Hedging instrument
31-12-2025
2025
31-12-2024
31-12-2023
Value of hedging
instrument
Change in fair
value of hedge
ineffectiveness
Value of hedging
instrument
Value of hedging
instrument
Assets
Liabilities
Assets
Liabilities
Assets
Liabilities
MACRO-HEDGES
Financial assets at amortised cost
Interest rate risk
Interest-rate swaps and options
2
11
44
4
11
5
15
Financial liabilities at amortised cost
Interest rate risk
Interest-rate swaps and options
90
7
(32)
206
7
203
13
BANKING BUSINESS AND OTHER
92
18
12
210
18
208
28
Financial assets at fair value through OCI
Interest rate risk
Interest-rate swaps and options
37
43
57
INSURANCE ACTIVITY
37
43
57
MICRO-HEDGES
Financial assets at fair value through OCI
Interest rate risk
Interest-rate swaps
(1)
Inflation risk
Inflation-linked swaps and options
112
(12)
104
98
Market risk
Equity swaps
(1)
51
Financial assets at amortised cost
Foreign currency risk
Currency swaps
2
1
2
Inflation risk
Inflation-linked swaps
8
(1)
7
6
BANKING BUSINESS AND OTHER
122
(15)
112
51
106
Financial assets at fair value through OCI
Interest rate risk
Interest-rate swaps
81
26
16
109
27
186
991
Inflation risk
Inflation-linked swaps and options
193
55
228
Foreign currency risk
Currency swaps
8
48
9
Financial assets at FV and Liabilities under
insurance contracts *
Interest rate risk
Interest-rate swaps
147
2,207
56
2,549
494
5,408
INSURANCE ACTIVITY
236
2,426
119
165
2,813
680
6,399
(*) Corresponds to the position in derivatives contracted by VidaCaixa in order to neutralise the impact on economic value caused by changes in interest rates on the net position of the bond portfolio and liabilities associated with commitments
with policyholders. This means that VidaCaixa ensures that the market value of the investments assigned to insurance transactions is equal to or higher than the present value of the flows corresponding to the obligations arising from the contracts
and that the sensitivity to changes in interest rates of the present values of assets and liabilities is equivalent.
FAIR VALUE HEDGES - HEDGED ITEMS
(Millions of euros)
Hedged item
Risk covered
31-12-2025
2025
31-12-2024
31-12-2023
Hedged
instrument
Accumulated FV
adjustments on
the hedged item
Accumulated
amount of FV
hedging
adjustments
Change in value
used to calculate
ineffectiveness
(Note 29)
Hedged
instrument
Hedged
instrument
Assets
Liabilities
Assets
Liabilities
Assets
Liabilities
Assets
Liabilities
MACRO-HEDGES
Financial assets at amortised cost
Interest rate risk
12757
(928)
759
(42)
15,010
11,903
Financial liabilities at amortised cost
Interest rate risk
116,892
(1,242)
7
38
103,265
82,030
BANKING BUSINESS AND OTHER
12,757
116,892
(928)
(1,242)
766
(4)
15,010
103,265
11,903
82,030
Financial assets at fair value through OCI
Interest rate risk
3,133
(43)
3,116
INSURANCE ACTIVITY
3,133
(43)
3,116
MICRO-HEDGES
Financial assets at fair value through OCI
Interest rate risk
60
1
60
60
Inflation risk
505
8
508
497
Market risk
3
6
433
Financial assets at amortised cost
Foreign currency risk
76
1
94
104
Inflation risk
38
(2)
1
40
40
BANKING BUSINESS AND OTHER
682
(1)
6
10
702
1,134
Financial assets at fair value through OCI
Interest rate risk
7,775
15
2,210
8,709
Inflation risk
913
(55)
Foreign currency risk
162
(48)
196
Financial assets at FV and Liabilities under
insurance contracts
Interest rate risk
4,669
4,953
4,914
INSURANCE ACTIVITY
13,519
(88)
7,359
13,623
_CASH FLOW HEDGES
(Millions of euros)
Hedged item
Risk covered
Hedging
instrument
31-12-2025
2025
31-12-2024
31-12-2023
Value of hedging
instrument
Cash
flow
hedging
reserve
Amount
reclassified
from equity
to profit or
loss
Ineffective-
ness taken to
profit/(loss)
Value of hedging
instrument
Cash
flow
hedging
reserve
Value of hedging
instrument
Cash
flow
hedging
reserve
Assets
Liabilities
Assets
Liabilities
Assets
Liabilities
MACRO-HEDGES
Financial assets at
amortised cost
Interest rate risk
Interest-rate swaps
10
43
(328)
(38)
7
(218)
(382)
Interest rate and
foreign exchange risk
Currency swaps
846
22
(28)
40
497
(41)
213
67
(30)
Financial liabilities
at amortised cost
Interest rate risk
Interest-rate swaps
1
BANKING BUSINESS AND OTHER
856
65
(356)
(37)
47
497
(259)
213
67
(412)
MICRO-HEDGES
Financial assets at
fair value through
OCI
Interest rate and
inflation risk
Inflation-linked
swaps and inflation-
linked options
15
(3)
15
(4)
Financial assets at
amortised cost
Interest rate and
inflation risk
Inflation-linked
swaps and inflation-
linked options
755
42
739
30
1,077
Interest rate and
foreign exchange risk
Currency swaps
177
(13)
102
(27)
54
BANKING BUSINESS AND OTHER
177
770
26
102
754
(1)
54
1,077
Financial assets at
fair value through
OCI
Interest rate and
inflation risk
Inflation-linked
swaps and inflation-
linked options
6
362
(62)
6
378
(115)
Interest rate and
foreign exchange risk
Currency swaps
9
47
18
1
80
(12)
Interest rate risk
Interest-rate swaps
1
152
12
INSURANCE ACTIVITY
16
561
(32)
7
458
(127)
(*) At 31 December 2025, 2024 and 2023, the outstanding amount recognised in cash flow hedge reserves for hedging relationships to which hedge accounting no longer applies amounted to 19, 20 and 22 million euros, respectively.
13. Investments in joint ventures
and associates
The breakdown of the changes of the balance under this heading is as follows:
ASSOCIATES
JOINT
VENTURES
Underlying carrying amount
Goodwill
Impairment
allowances
TOTAL
TOTAL
Coral
Homes
SegurCaixa
Adeslas
Other
SegurCaixa
Adeslas
Other
Coral
Homes
Other
31-12-2022
495
622
575
300
75
(15)
(42)
2,010
44
% shareholding
20.00 %
49.92 %
Acquisitions and
capital increases
15
18
33
2
Disposals and
capital decreases
(9)
(9)
Measurement
using the equity
method
(40)
55
17
37
Transfers and
other *
(89)
32
(42)
(13)
(45)
3
(154)
(40)
31-12-2023
366
709
556
300
80
(60)
(39)
1,912
4
% shareholding
20.00 %
49.92 %
Acquisitions and
capital increases
1
Disposals and
capital decreases
(11)
(11)
Measurement
using the equity
method
(22)
50
49
77
(1)
Transfers and
other *
(68)
32
(52)
(20)
(108)
31-12-2024
276
791
542
300
80
(60)
(59)
1,870
4
% shareholding
20.00 %
49.92 %
Acquisitions and
capital increases
3
3
1
Disposals and
capital decreases
(1)
(1)
Measurement
using the equity
method
(18)
27
(13)
(4)
(1)
Transfers and
other *
(89)
32
(10)
(20)
(36)
(123)
31-12-2025
169
850
521
300
80
(80)
(95)
1,745
4
% shareholding
20.00 %
49.92 %
(*) Transfers and other mainly includes the distribution of reserves and dividends deducted from cost of investment. The impairment allowance includes impairments
made during the year, which are recognised under “Impairment or reversal of impairment of investments in joint ventures or associates” in the statement of profit or
loss.
At year end, the Group has no financial support agreements or other significant commitments to the Group's
associates and joint ventures that are not recognised in the financial statements. Furthermore, at year-end
there are no significant contingent liabilities related to these shareholdings.
IMPAIRMENT OF THE PORTFOLIO OF
INVESTMENTS
For the purpose of assessing the recoverable
amount of investments in associates and joint
ventures, the Group regularly monitors the
impairment indicators related to its investees.
Particularly, the following items are considered,
among others: (i) business performance; (ii) share
prices throughout the period; and (iii) the target
prices published by renowned independent analysts.
A summary of the ranges of assumptions used and
the ranges of contrasting sensitivity are provided
below:
_ASSUMPTIONS USED AND SENSITIVITY SCENARIOS
(Percentage)
SegurCaixa Adeslas (2)
Coral Homes (3)
31-12-2025
31-12-2024
31-12-2023
31-12-2025
31-12-2024
31-12-2023
Forecast periods
5 years
5 years
5 years
3 years
3 years
4 years
Discount rate (after tax)
8.25 %
9.70 %
10.30 %
5.72 %
6.98 %
8.09 %
Growth rate (1)
1 %
1 %
2 %
Target capital/solvency ratio
120 %
100 %
100 %
(1) This corresponds to the normalised cash flow growth rate used to calculate the residual value.
(2) The exercise to determine the fair value considers the sensitivity with respect to the discount rate of [-0.5 %; +0.5 %] and the growth rate of [-0.5 %; +0.5 %].
(3) The individual valuation of the real estate assets of Coral Homes, carried out by an independent third-party expert on 31 December 2024, has revealed the
existence of significant latent capital gains.
14. Reinsurance contract assets
and insurance contract
liabilities
The breakdown of the balances of these headings is as follows:
_DETAILS OF REINSURANCE CONTRACTS ASSETS AND INSURANCE CONTRACT LIABILITIES - 31-12-2025
(Millions of euros)
Risk
Savings
Direct
participation
Total
Total
BBA
PAA
BBA
VFA
BBA
VFA
PAA
Insurance contract liabilities *
543
468
56,174
22,707
56,717
22,707
468
79,892
Liability for remaining coverage (LRC)
294
38
55,263
22,519
55,557
22,519
38
78,114
Best estimate of liabilities (PVCF)
(170)
38
52,162
21,223
51,992
21,223
38
73,253
Risk adjustment (RA)
23
611
427
634
427
1,061
Contractual Service Margin (CSM)
441
2,490
869
2,931
869
3,800
Liabilities for incurred claims (LIC)
249
430
911
188
1,160
188
430
1,778
Note: “Reinsurance of reinsurance contracts assets” are valued under the simplified PAA model. The balance at year-end is not significant.
(*) Not including liabilities classified and measured under the scope of IFRS 9, linked to certain BPI Vida e Pensões products that do not incorporate a significant
transfer of insurance risks. These contracts are classified under “Financial liabilities at amortised cost – Deposits – Customers” and “Financial liabilities at fair value
through profit or loss – Deposits – Customers”, amounting to 874 million euros and 4,269 million euros, respectively.
_DETAILS OF REINSURANCE CONTRACTS ASSETS AND INSURANCE CONTRACT LIABILITIES – 31-12-2024
(Millions of euros)
Risk
Savings
Direct
interest
Total
Total
BBA
PAA
BBA
VFA
BBA
VFA
PAA
Insurance contract liabilities *
548
409
54,848
19,800
55,396
19,800
409
75,605
Liability for remaining coverage (LRC)
335
40
54,002
19,634
54,337
19,634
40
74,011
Best estimate of liabilities (PVCF)
(68)
40
50,959
18,566
50,891
18,566
40
69,497
Risk adjustment (RA)
18
555
318
573
318
891
Contractual Service Margin (CSM)
385
2,488
750
2,873
750
3,623
Liabilities for incurred claims (LIC)
213
369
846
166
1,059
166
369
1,594
Note: "Reinsurance of reinsurance contracts assets” are valued under the simplified PAA model. The balance at year-end is not significant.
(*) Not including liabilities classified and measured under the scope of IFRS 9, linked to certain BPI Vida e Pensões products that do not incorporate a significant
transfer of insurance risks. These contracts are classified under “Financial liabilities at amortised cost – Deposits – Customers” and “Financial liabilities recognised at
fair value through profit or loss – Deposits – Customers” amounting to 753 million euros and 3,594 million euros, respectively.
_DETAILS OF REINSURANCE CONTRACTS ASSETS AND INSURANCE CONTRACT LIABILITIES -  31-12-2023
(Millions of euros)
Risk
Savings
Direct
interest
Total
Total
BBA
PAA
BBA
VFA
BBA
VFA
PAA
Insurance contract liabilities *
568
410
52,585
16,677
53,153
16,677
410
70,240
Liability for remaining coverage (LRC)
395
42
51,698
16,524
52,093
16,524
42
68,659
Best estimate of liabilities (PVCF)
17
42
49,088
15,547
49,105
15,547
42
64,694
Risk adjustment (RA)
41
298
170
339
170
509
Contractual Service Margin (CSM)
337
2,312
807
2,649
807
3,456
Liabilities for incurred claims (LIC)
173
368
887
153
1,060
153
368
1,581
Note: “Reinsurance of reinsurance contracts assets” are valued under the simplified PAA model. The balance at year-end is not significant.
(*) Not including liabilities classified and measured under the scope of IFRS 9, linked to certain BPI Vida e Pensões products that do not incorporate a significant
transfer of insurance risks. These contracts are classified under “Financial liabilities at amortised cost – Deposits – Customers” and “Financial liabilities at fair value
through profit or loss – Deposits – Customers”, amounting to 739 million euros and 3,281 million euros, respectively.
The following is a breakdown of the reconciliation of the liability for remaining coverage and the liability for
claims incurred:
_RECONCILIATION OF THE LIABILITY FOR REMAINING COVERAGE AND LIABILITY FOR INCURRED CLAIMS –
2025
(Millions of euros)
LIC (NOT
PAA)
LIC
(PAA)
LRC (BBA, VFA, PAA)
Total
BBA, VFA
PVCF
Excluding
loss
component
Loss
component
(LC)
OPENING BALANCE
1,225
369
73,949
62
75,605
Insurance service income (Note 31)
(3,262)
(3,262)
Amounts related to changes in the liability for the remaining
hedging contracts measured under BBA or VFA
(2,091)
(2,091)
Expected claims and other attributable expected insurance
expenses
(1,340)
(1,340)
Changes in risk adjustment for non-financial risk
(128)
(128)
CSM recognised in the statement of profit or loss for
services rendered
(623)
(623)
Amounts relating to the changes in the liability for remaining
coverage - contracts measured under PAA
(1,171)
(1,171)
Insurance service expenses (Note 31)
1,283
659
1,942
Incurred claims and other directly attributable expenses
1,160
600
1,760
Changes related to past service - Adjustments to liability for
claims incurred
123
59
182
INSURANCE SERVICE RESULT
1,283
659
(3,262)
(1,320)
Insurance financial expenses (Note 26)
3,585
1
3,586
Insurance financial expenses recognised in Other
Comprehensive Income
(650)
(650)
INSURANCE FINANCIAL EXPENSES
2,935
1
2,936
TOTAL AMOUNTS RECOGNISED IN COMPREHENSIVE INCOME
1,283
659
(327)
1
1,616
Investment component
6,896
(6,896)
Other changes
407
407
OTHER CHANGES
6,896
(6,489)
407
Premiums received
10,918
10,918
Benefits and other directly attributable expenses paid
(8,056)
(598)
(8,654)
CHANGES IN CASH FLOWS
(8,056)
(598)
10,918
2,264
CLOSING BALANCE
1,348
430
78,051
63
79,892
_RECONCILIATION OF LIABILITY FOR REMAINING COVERAGE AND LIABILITY FOR INCURRED CLAIMS - 2024
(Millions of euros)
LIC (NOT
PAA)
LIC
(PAA)
LRC (BBA, VFA, PAA)
Total
BBA, VFA
PVCF
Excluding
loss
component
Loss
component
(LC)
OPENING BALANCE
1,213
368
68,535
124
70,240
Insurance service income (Note 31)
(3,053)
(3,053)
Amounts related to changes in the liability for the remaining
hedging contracts measured under BBA or VFA
(2,020)
(2,020)
Expected claims and other attributable expected insurance
expenses
(1,305)
(1,305)
Changes in risk adjustment for non-financial risk
(102)
(102)
CSM recognised in the statement of profit or loss for services
rendered
(613)
(613)
Amounts relating to the changes in the liability for remaining
coverage - contracts measured under PAA
(1,033)
(1,033)
Insurance service expenses (Note 31)
1,262
551
1,813
Incurred claims and other directly attributable expenses
1,249
544
1,793
Changes related to past service - Adjustments to liability for
claims incurred
13
7
20
INSURANCE SERVICE RESULT
1,262
551
(3,053)
(1,240)
Insurance financial expenses (Note 26)
4,178
(62)
4,116
Insurance financial expenses recognised in Other Comprehensive
Income
216
216
INSURANCE FINANCIAL EXPENSES
4,394
(62)
4,332
TOTAL AMOUNTS RECOGNISED IN COMPREHENSIVE INCOME
1,262
551
1,341
(62)
3,092
Investment component
6,964
(6,964)
Other changes *
4
(4)
381
381
OTHER CHANGES
6,968
(4)
(6,583)
381
Premiums received
10,649
10,649
Claims and other directly attributable expenses paid
(8,213)
(543)
(8,756)
CHANGES IN CASH FLOWS
(8,213)
(543)
10,649
1,893
Transfer to non-current available-for-sale financial liabilities
(5)
(3)
7
CLOSING BALANCE
1,225
369
73,949
62
75,605
(*) The item “Other changes” mainly includes the following items as at 31 December 2024:
| Improved Risk Adjustment calculation methodology (see details in Note 2.19).
| Improvements in the calculation of liabilities associated with the acquired portfolios of Bankia Mapfre Vida and SA Nostra Vida. 
| Modifications made to the valuation method of the short-term savings portfolios (BBA Modified) to better adapt to the economic substance of the product.
_RECONCILIATION OF LIABILITY FOR REMAINING COVERAGE AND LIABILITY FOR INCURRED CLAIMS – 2023
(Millions of euros)
LIC (NOT
PAA)
LIC
(PAA)
LRC (BBA, VFA, PAA)
Total
BBA, VFA
PVCF
Excluding
loss
component
Loss
component
(LC)
OPENING BALANCE
1,258
350
60,811
176
62,595
Insurance service income (Note 31)
(3,164)
(3,164)
Amounts related to changes in the liability for the remaining
hedging contracts measured under BBA or VFA
(2,209)
(2,209)
Expected claims and other attributable expected insurance
expenses
(1,600)
(1,600)
Changes in risk adjustment for non-financial risk
(92)
(92)
CSM recognised in the statement of profit or loss for services
rendered
(517)
(517)
Amounts relating to the changes in the liability for remaining
coverage - contracts measured under PAA
(955)
(955)
Insurance service expenses (Note 31)
1,566
513
(59)
2,020
Incurred claims and other directly attributable expenses
1,611
495
2,106
Changes related to past service - Adjustments to liability for
claims incurred
(45)
18
(27)
Changes related to future services - losses and loss reversals on
onerous contracts
(59)
(59)
INSURANCE SERVICE RESULT
1,566
513
(3,164)
(59)
(1,144)
Insurance financial expenses (Note 26)
3,543
7
3,550
Insurance financial expenses recognised in Other Comprehensive
Income
2,135
2,135
INSURANCE FINANCIAL EXPENSES
5,678
7
5,685
TOTAL AMOUNTS RECOGNISED IN COMPREHENSIVE INCOME
1,566
513
2,514
(52)
4,541
Investment component
6,514
(6,514)
Other changes
327
327
OTHER CHANGES
6,514
(6,187)
327
Premiums received
11,611
11,611
Claims and other directly attributable expenses paid
(8,125)
(495)
(8,620)
CHANGES IN CASH FLOWS
(8,125)
(495)
11,611
2,991
Transfer to non-current available-for-sale financial liabilities
(149)
Changes due to business combinations
(65)
(65)
CLOSING BALANCE
1,213
368
68,535
124
70,240
The following is a breakdown of movements by component of insurance liabilities (excluding obligations
measured under the PAA method):
_RECONCILIATION OF INSURANCE LIABILITIES COMPONENTS (EXCLUDING PAA)
(Millions of euros)
2025
2024
2023
PVCF
RA
CSM
Total
PVCF
RA
CSM
Total
PVCF
RA
CSM
Total
OPENING BALANCE
70,682
891
3,623
75,196
65,865
509
3,456
69,830
58,552
477
3,155
62,184
Changes that relate to future
service
(957)
253
704
(932)
137
795
(891)
95
737
(59)
Changes in estimates that
adjust the CSM
(256)
136
120
(329)
56
273
(151)
20
131
Losses on onerous contracts
and reversals
(5)
(5)
(12)
1
(11)
(71)
(71)
Contracts recognised in the
period
(696)
117
584
5
(591)
80
522
11
(669)
75
606
12
Changes that relate to current
service
(180)
(128)
(623)
(931)
(55)
(102)
(613)
(770)
11
(92)
(517)
(598)
CSM recognised for services
provided
(623)
(623)
(613)
(613)
(517)
(517)
Changes in the RA relating to
the current service
(128)
(128)
(102)
(102)
(92)
(92)
Experience adjustments
arising from claims incurred
and other directly
attributable expenses
(180)
(180)
(55)
(55)
11
11
Changes relating to past
service
123
123
13
13
(45)
(45)
Changes that relate to past
service – adjustment to the
LIC
123
123
13
13
(45)
(45)
INSURANCE SERVICE RESULT
(1,014)
125
81
(808)
(974)
35
182
(757)
(925)
3
220
(702)
Financial expenses relating to
insurance contracts
(statement of profit or loss)
3,485
17
84
3,586
4,013
18
85
4,116
3,463
16
71
3,550
Insurance financial expenses
recognised in OCI
(677)
27
(650)
173
43
216
2,124
11
2,135
INSURANCE FINANCIAL
EXPENSES
2,808
44
84
2,936
4,186
61
85
4,332
5,587
27
71
5,685
TOTAL AMOUNTS RECOGNISED IN
COMPREHENSIVE INCOME
1,794
169
165
2,128
3,212
96
267
3,575
4,662
30
291
4,983
Other changes
394
1
12
407
200
286
(100)
386
323
2
10
335
OTHER CHANGES
394
1
12
407
200
286
(100)
386
323
2
10
335
Premiums received
9,749
9,749
9,616
9,616
10,667
10,667
Claims and other directly
attributable expenses paid
(8,056)
(8,056)
(8,213)
(8,213)
(8,125)
(8,125)
CHANGES IN CASH FLOWS
1,693
1,693
1,403
1,403
2,542
2,542
TRANSFER TO NON-CURRENT
AVAILABLE-FOR-SALE
FINANCIAL LIABILITIES
2
2
(149)
(149)
Additions due to business
combinations
(65)
(65)
CLOSING BALANCE
74,563
1,061
3,800
79,424
70,682
891
3,623
75,196
65,865
509
3,456
69,830
The reconciliation by component and risk group of the direct insurance contracts initially recognised in the
periods indicated for contracts measured under BBA and VFA is shown below:
_RECONCILIATION OF INITIAL RECOGNITION OF CONTRACTS – 2025
(Millions of euros)
Non-onerous contracts
Onerous contracts
Total
Risk
Savings
Direct
participation
Risk
Savings
Direct
participation
Estimation of present value of cash
outflows (PVCF outflows)
307
5,977
2,632
24
168
17
9,125
Claims and other directly
attributable expenses
307
5,977
2,632
24
168
17
9,125
Estimation of present value of cash
inflows (PVCF inflows)
(574)
(6,286)
(2,755)
(24)
(165)
(17)
(9,821)
Risk adjustment for non-financial risk
(RA)
17
71
27
2
117
CSM
250
238
96
584
INCREASE IN INSURANCE CONTRACT
LIABILITIES FOR CONTRACTS
RECOGNISED DURING THE PERIOD
5
5
_RECONCILIATION OF INITIAL RECOGNITION OF CONTRACTS - 2024
(Millions of euros)
Non-onerous contracts
Onerous contracts
Total
Risk
Savings
Direct
participation
Risk
Savings
Direct
participation
Estimation of present value of cash
outflows (PVCF outflows)
(146)
5,523
1,351
1
83
16
6,828
Claims and other directly
attributable expenses
(146)
5,523
1,351
1
83
16
6,828
Estimation of present value of cash
inflows (PVCF inflows)
(32)
(5,835)
(1,460)
(1)
(75)
(16)
(7,419)
Risk adjustment for non-financial risk
(RA)
27
30
20
2
1
80
CSM
151
282
89
522
INCREASE IN INSURANCE CONTRACT
LIABILITIES FOR CONTRACTS
RECOGNISED DURING THE PERIOD
2
9
11
_RECONCILIATION OF INITIAL RECOGNITION OF CONTRACTS – 2023
(Millions of euros)
Non-onerous contracts
Onerous contracts
Total
Risk
Savings
Direct
participation
Risk
Savings
Direct
participation
Estimation of present value of cash
outflows (PVCF outflows)
(90)
6,930
950
(2)
72
7,860
Claims and other directly
attributable expenses
(90)
6,930
950
(2)
72
7,860
Estimation of present value of cash
inflows (PVCF inflows)
(51)
(7,376)
(1,040)
(1)
(61)
(8,529)
Risk adjustment for non-financial
risk (RA)
26
26
19
4
75
CSM
115
420
71
606
INCREASE IN INSURANCE CONTRACT
LIABILITIES FOR CONTRACTS
RECOGNISED DURING THE PERIOD
1
11
12
The following is a breakdown of the maturity of the CSM by risk group:
_MATURITY OF THE CSM BY RISK GROUP
(Millions of euros)
2025
2024
2023
Risk
Savings
Direct
partici-
pation
Total
Risk
Savings
Direct
partici-
pation
Total
Risk
Savings
Direct
partici-
pation
Total
CSM amortisation
From 0 to 5 years
395
982
293
1,670
329
1,036
291
1,656
284
936
310
1,530
From 5 to 10 years
24
589
209
822
31
579
199
809
31
597
203
831
From 10 to 15 years
8
352
158
518
10
326
137
473
3
345
137
485
From 15 to 20 years
4
242
117
363
5
228
88
321
1
188
88
277
Over 20 years
10
325
92
427
10
319
35
364
18
246
69
333
TOTAL
441
2,490
869
3,800
385
2,488
750
3,623
337
2,312
807
3,456
The following is an analysis of the financial results of the insurance activity:
_RECONCILIATION OF NET FINANCIAL INCOME/(EXPENSE) OF THE INSURANCE ACTIVITY – 2025
(Millions of euros)
2025
Risk
Savings
Other (2)
Total
BBA
BBA
Net interest income from the insurance activity
8
59
66
133
Interest income from insurance activity (Note 25)
16
1,807
79
1,902
Interest income from the insurance activity (Note 26)
(8)
(1,748)
(13)
(1,769)
Insurance activity OCI
7
12
9
28
Debt instruments at fair value through OCI
3
(634)
9
(622)
Finance expenses from insurance contracts issued
4
646
650
OCI reclassified to PL for the effect of net position hedging (Note 29 )
28
3
31
Amount reclassified from OCI to ROF from financial instruments (1)
28
3
31
Gains or losses on financial assets and liabilities (Note 29)
13
2
15
TOTAL
15
112
80
207
(1) This includes the change in the fair value of derivatives that form part of the hedging of the net position.
(2) This mainly incorporates financial results relating to products measured under IFRS 9 and the portfolio held by insurers unaffected by insurance contracts.
_RECONCILIATION OF THE NET FINANCIAL INCOME/(EXPENSE) OF THE INSURANCE ACTIVITY – 2024
(Millions of euros)
2024
Risk
Savings
Other (2)
Total
BBA
BBA
Net interest income from the insurance activity
7
126
77
210
Interest income from insurance activity (Note 25)
16
1,808
90
1,914
Interest income from the insurance activity (Note 26)
(9)
(1,682)
(13)
(1,704)
Insurance activity OCI
4
37
(3)
38
Debt instruments at fair value through OCI
5
252
(3)
254
Finance expenses from insurance contracts issued
(1)
(215)
(216)
OCI reclassified to PL for the effect of net position hedging (Note 29)
35
6
41
Amount reclassified from OCI to ROF of insurance liabilities
6
6
Amount reclassified from OCI to ROF from financial instruments (1)
35
35
Gains or losses on financial assets and liabilities (Note 29)
9
3
12
Impairment of financial assets at fair value through profit or loss (Note 34 )
2
2
TOTAL
11
209
83
303
(1) This includes the change in the fair value of derivatives that form part of the hedging of the net position.
(2) This mainly incorporates financial results relating to products measured under IFRS 9 and the portfolio held by insurers unaffected by insurance contracts.
_RECONCILIATION OF NET FINANCIAL INCOME/(EXPENSE) OF THE INSURANCE ACTIVITY – 2023
(Millions of euros)
2023
Risk
Savings
Other (2)
Total
BBA
BBA
Net interest income from the insurance activity
9
66
62
137
Interest income from insurance activity (Note 25)
17
1,640
72
1,729
Interest income from the insurance activity (Note 26)
(8)
(1,574)
(10)
(1,592)
Insurance activity OCI
9
154
8
171
Debt instruments at fair value through OCI
19
2,279
8
2,306
Finance expenses from insurance contracts issued
(10)
(2,125)
(2,135)
OCI reclassified to PL for the effect of net position hedging (Note 29 )
69
5
74
Amount reclassified from OCI to ROF of insurance liabilities
5
5
Amount reclassified from OCI to ROF from financial instruments (1)
69
69
Gains or losses on financial assets and liabilities (Note 29)
3
(1)
1
3
TOTAL
21
285
76
382
(1) This includes the change in the fair value of derivatives that form part of the hedging of the net position.
(2) This mainly incorporates financial results relating to products measured under IFRS 9 and the portfolio held by insurers unaffected by insurance contracts.
The amount of income from insurance activities and the movement in the CSM by transitional approach are
shown below:
_RECONCILIATION OF AMOUNTS RECOGNISED ON TRANSITION *
(Millions of euros)
2025
2024
2023
New
contracts
and full
retrospective
approach
Fair value
approach
Total
New
contracts
and full
retrospective
approach
Fair value
approach
Total
New
contracts
and full
retrospective
approach
Fair value
approach
Total
Insurance activity
income (-)
(939)
177
(762)
(514)
(156)
(670)
(251)
(607)
(858)
CSM AT START OF
PERIOD
356
422
778
267
251
518
108
442
550
Changes that relate
to future service
337
7
344
249
37
286
212
(41)
171
Changes in
estimates that
adjust the CSM
60
7
67
71
37
108
41
(42)
(1)
Contracts
recognised in the
period
277
277
178
178
171
1
172
Changes that relate
to current service
(236)
(49)
(285)
(170)
(52)
(222)
(58)
(95)
(153)
CSM recognised for
services provided
(236)
(49)
(285)
(170)
(52)
(222)
(58)
(95)
(153)
Other changes
179
179
(57)
(57)
(+) Financial expenses
or (-) income
12
8
20
10
7
17
5
2
7
CSM AT THE END OF
THE PERIOD
469
388
857
356
422
778
267
251
518
(*) Since the Group has applied the derogation provided for in Article 2 of Commission Regulation (EU) 2023/1803 of 19 November 2021, whereby the annual cohort
requirement may be waived for insurance contracts managed under Matching Adjustment techniques and Unit-Linked contracts, the Group does not include these
contracts in the reconciliation (ä see Note 2.19 – Insurance transactions – Liabilities under insurance contracts). These contracts amounted to a CSM of 2,943 million
euros in 2025, 2,845 million euros in 2024 and 2,938 million euros in 2023.
15. Tangible assets
The breakdown of the changes of the balance under this heading is as follows:
_MOVEMENTS OF TANGIBLE ASSETS
(Millions of euros)
2025
2024
2023
Land and
buildings
Instal.
furniture
and
others
Rights of
use *
Land and
buildings
Instal.
furniture
and
others
Rights of
use *
Land and
buildings
Instal.
furniture
and
others
Rights of
use *
Cost
Balance at start of period
3,143
6,230
2,359
3,229
6,081
2,300
3,383
5,980
2,090
Additions
47
316
88
16
287
127
27
349
227
Disposals
(8)
(309)
(52)
(20)
(150)
(69)
(30)
(256)
(69)
Transfers **
(21)
(70)
75
(82)
12
1
(151)
8
52
CLOSING BALANCE
3,161
6,167
2,470
3,143
6,230
2,359
3,229
6,081
2,300
Accumulated depreciation
Opening balance
(838)
(4,329)
(821)
(831)
(4,183)
(683)
(825)
(4,145)
(525)
Additions
(34)
(211)
(189)
(41)
(211)
(183)
(50)
(204)
(188)
Disposals
1
296
28
15
121
36
7
217
32
Transfers **
15
(59)
1
19
(56)
9
37
(51)
(2)
CLOSING BALANCE
(856)
(4,303)
(981)
(838)
(4,329)
(821)
(831)
(4,183)
(683)
Impairment allowances
Balance at start of period
(16)
(16)
(15)
(21)
(18)
(21)
Provisions
(1)
Cash and cash equivalents
13
6
Transfers **
1
(8)
(3)
Amounts used
3
CLOSING BALANCE
(13)
(15)
(16)
(16)
(15)
(21)
OWN USE, NET
2,292
1,849
1,489
2,289
1,885
1,538
2,383
1,877
1,617
Cost
Balance at start of period
2,002
79
2,248
86
2,492
88
Additions
21
2
13
1
30
1
Disposals
(182)
(3)
(104)
(197)
(3)
Transfers **
(372)
(48)
(155)
(8)
(77)
CLOSING BALANCE
1,469
30
2,002
79
2,248
86
Accumulated depreciation
Balance at start of period
(224)
(53)
(242)
(55)
(240)
(47)
Additions
(24)
(5)
(28)
(5)
(28)
(9)
Disposals
25
2
16
35
1
Transfers **
56
42
30
7
(9)
CLOSING BALANCE
(167)
(14)
(224)
(53)
(242)
(55)
Impairment allowances
Balance at start of period
(541)
(614)
(696)
Provisions
(104)
(199)
(62)
Cash and cash equivalents
53
209
71
Transfers **
111
36
15
Amounts used
47
27
58
CLOSING BALANCE
(434)
(541)
(614)
INVESTMENT PROPERTY
868
16
1,237
26
1,392
31
BC: business combination; INSTAL.: Installations
(*) Corresponds to the rights of use of land and buildings. With regard to right-of-use assets, the heading “Other financial liabilities – Liabilities associated with right-
of-use assets” (ä see Note 19.4) includes the current value of future lease payments during the mandatory period of the contract.
(**) They mainly include the value of property from other balance sheet headings: from “Own use” when an office is closed or from “Non-current assets and disposal
groups classified as held for sale” when the asset is put up for rent (ä see Note 18). In addition, in 2025 it includes the transfer of a landmark property to “ Non-current
assets and disposal groups classified as held for sale”, with no significant impact on the statement of profit or loss.
15.1. PROPERTY, PLANT AND EQUIPMENT FOR OWN USE
Property, plant and equipment for own use are
assigned to the cash-generating unit (CGU) of the
Banking Business, which at year-end showed no
signs of impairment (ä see Note 16).
In addition, the Group carries out regular
individualised valuations of certain property for own
use classified as “Land and buildings”. At year-end,
the available valuations do not indicate the
existence of any material impairment.
Selected information about property, plant and
equipment of own use is presented below:
_OTHER INFORMATION ON PROPERTY, PLANT AND
EQUIPMENT FOR OWN USE
(Millions of euros)
31-12-2025
Fully depreciated assets still in use
2,988
Commitments to acquire tangible assets *
Insignificant
Assets with ownership restrictions
Insignificant
Assets covered by an insurance policy **
100%
(*) Sales completed in previous years with a subsequent operating lease
include purchase options exercisable by the Group at the final maturity of the
lease contracts at the market value of the offices at that date.
(**) Some of the insurance policies have an excess. CaixaBank is the holder of a
corporate policy entered into with a third party that covers material damage to
the Group’s material asset.
16. Intangible assets
16.1. GOODWILL
The breakdown of this heading is as follows:
_BREAKDOWN OF GOODWILL
(Millions of euros)
CGU
31-12-2025
31-12-2024
31-12-2023
Acquisition of Banca Cívica
Banking
2,020
2,020
2,020
Acquisition of Banca Cívica Vida y Pensiones
Insurance
137
137
137
Acquisition of Cajasol Vida y Pensiones
Insurance
50
50
50
Acquisition of CajaCanarias Vida y Pensiones
Insurance
62
62
62
Acquisition of Banca Cívica Gestión de Activos
Banking
9
9
9
Acquisition of the Morgan Stanley business in Spain
Banking/Insurance *
402
402
402
Acquisition of Bankpime
Banking
40
40
40
Acquisition of CaiFor
Insurance
331
331
331
Acquisition of Sa Nostra Vida
Insurance
43
43
43
TOTAL
3,094
3,094
3,094
(*) Of which 3.7 million euros is allocated to the Insurance CGU and the remainder to the Banking CGU.
16.2. OTHER INTANGIBLE ASSETS
The breakdown of this heading is as follows:
_BREAKDOWN OF OTHER INTANGIBLE ASSETS *
(Millions of euros)
Useful life
CGU
Resulting
useful life
31-12-2025
31-12-2024
31-12-2023
Software and others
4 to 15 years
1 to 15 years
1,690
1,406
1,232
Other (generated by mergers/acquisitions)
BPI - asset management
6-10 years
Banking
1 year
2
4
5
BPI - brand
Indefinite
Banking
Indefinite
20
20
20
Bankia - asset management
13 years
Banking
8 years
66
74
82
Bankia – Asset management (IF & SICAVs)
13 years
Banking
8 years
42
46
51
Bankia - Asset management (PF)
15 years
Banking
10 years
66
73
79
Bankia - Asset management (third-party
managers)
13 years
Banking
8 years
8
9
10
Bankia - Cards business
7 years
Banking
2 years
56
76
96
Bankia - Insurance brokerage
5-14 years
Insurance
1-9 years
46
60
74
Bankia Vida - customer portfolio
8-10 years
Insurance
4-6 years
165
195
226
Sa Nostra Vida - customer portfolio
8-10 years
Insurance
6-8 years
14
16
18
TOTAL
2,175
1,979
1,893
(*) Beyond the provisions of Note 36 on the ”la Caixa” brand, the Group’s activities are not dependent on or significantly influenced by patents or licences, industrial
contracts, new manufacturing processes or special commercial or financial contracts.
The breakdown of the changes of the balance under this heading is as follows:
_MOVEMENTS IN OTHER INTANGIBLE ASSETS
(Millions of euros)
2025
2024
2023
Software
Other assets
Software
Other assets
Software
Other assets
Gross cost
Opening balance
2,503
926
2,185
969
1,893
1,027
Additions due to business combinations
9
Additions
550
35
401
36
362
27
Transfers and other
17
(26)
36
(38)
10
(25)
Write-downs
(59)
(86)
(54)
(9)
Other disposals
(6)
(23)
(33)
(41)
(26)
(60)
SUBTOTAL
3,005
912
2,503
926
2,185
969
Accumulated depreciation
Opening balance
(1,102)
(324)
(964)
(277)
(813)
(227)
Additions
(240)
(88)
(220)
(90)
(201)
(94)
Transfers and other
(12)
(1)
(11)
(1)
5
(1)
Write-downs
23
57
25
Other disposals
4
18
36
44
20
45
SUBTOTAL
(1,327)
(395)
(1,102)
(324)
(964)
(277)
Impairment allowances
Opening balance
(24)
(20)
(23)
Provisions
(2)
(7)
(10)
Transfers and other
1
(1)
9
Amounts used
5
4
4
SUBTOTAL
(20)
(24)
(20)
TOTAL
1,678
497
1,401
578
1,221
672
Selected information related to other intangible
assets is set out below:
_OTHER INFORMATION ON OTHER INTANGIBLE
ASSETS
(Millions of euros)
31-12-2025
Fully amortised assets still in use
901
Commitments to acquire intangible assets
Insignificant
Assets with ownership restrictions
Insignificant
IMPAIRMENT TEST OF THE BANKING CGU
For the purpose of analysing the recoverable
amount of the Banking Business CGU, the Group
performs a regular allocation of the Group's capital
based on internal regulatory capital models, which
take into account the risks assumed by each of the
businesses. The amount to be recovered from the
CGU is compared to its recoverable amount to
determine any potential impairment.
The recoverable amount is based on value in use,
which was determined by discounting the estimated
dividends over the medium term obtained from the
projection of the budget with a time horizon of 6
years. In addition, a semi-annual exercise is carried
out in order to update the projections so as to
incorporate any potential deviations from the model.
The projections are determined using assumptions
based on the macroeconomic data applicable to
the Group's activity, contrasted by means of
renowned external sources and the entities' internal
information.
A summary of the ranges of assumptions used and
the ranges of contrasting sensitivity are provided
below:
_ASSUMPTIONS USED AND BANKING BUSINESS CGU SENSITIVITY SCENARIOS
(Percentage)
31-12-2025
31-12-2024
31-12-2023
Sensitivity range
Discount rate (after taxes) *
8.7 %
9.1 %
9.9 %
[-0.5 %; + 2.5 %]
Growth rate **
1.0 %
1.0 %
1.0 %
[-0.5 %; + 1.0 %]
Net interest margin on average total assets (NIM) ***
[1.51 % - 1.94 %]
[1.50 % - 1.73 %]
[1.30 % - 1.60 %]
[-0.05 %; + 0.05 %]
Cost of risk (CoR)
[0.23 % - 0.40 %]
[0.25 % - 0.40 %]
[0.31 % - 0.44 %]
[-0.1 %; + 0.1 %]
(*) Calculated on the basis of the interest rate of the German 10-year bond, plus a risk premium. The pre-tax discount rate on 31 December 2025, 2024 and 2023 was
12.4 %, 13.0 % and 14.1 %, respectively.
(**) Corresponds to the normalised flow growth rate used to calculate the residual value.
(***) Net interest income on average total assets.
At the close of the financial year, it has been
confirmed that the projections used in the previous
impairment test and actual figures would not have
affected the conclusions of that test.
Taking into account the excess of the recoverable
value over the carrying amount, the Group does not
consider that any reasonably possible change in any
of the assumptions could, in isolation, cause the
carrying amount to exceed the recoverable value.
The judgements and estimates on the basis of which
the key assumptions have been determined are
those which the Group considers to be the most
plausible and which, therefore, best reflect the value
of the banking business.
As described in Note 3.4.1, the financial forecasts and
their main assumptions used to calculate the
recoverable amount of the banking CGU (particularly
the cost of risk (CoR)) consider various scenarios of
climate risk weighted by their probability of
occurrence. Subsequently, for the purpose of
determining the terminal value, the long-term
growth assumption (g) is estimated on the basis of
the “Net Zero 2050” scenario of the Network for
Greening the Financial System. See the consolidated
Management Report, section 06. Sustainability
change”, for more information on the Group’s
sustainability strategy, which includes the
environmental and climate strategies.
IMPAIRMENT TEST OF THE INSURANCE
CGU
The methodology for estimating the value of the
insurance CGU in use is the same as the
methodology for the banking CGU, and the results
obtained have not highlighted any indications of
impairment at the close of the financial year.
A summary of the ranges of assumptions used and
the ranges of contrasting sensitivity are provided
below:
_ASSUMPTIONS USED AND INSURANCE ACTIVITY CGU SENSITIVITY SCENARIOS
(Percentage)
31-12-2025
31-12-2024
31-12-2023
Sensitivity
Discount rate (after tax)
8.5%
10.2%
10.8%
[-0.5%; + 0.5%]
Growth rate *
1.0%
1.0%
1.5%
[-0.5%; + 0.5%]
(*) Corresponds to the normalised growth rate used to calculate the residual value.
17. Other assets and other
liabilities
The breakdown of these items in the balance sheet is as follows:
_BREAKDOWN OF OTHER ASSETS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Inventories (1)
53
55
93
Remainder of other assets (2)
1,370
1,663
1,727
Prepayments and accrued income (3)
706
792
734
Net assets in pension plans (Note 20.1) (4)
34
64
137
Ongoing transactions
469
598
613
Dividends on equity securities accrued and receivable
1
26
44
Other
160
183
199
TOTAL OTHER ASSETS
1,423
1,718
1,820
(1) This includes non-financial assets held for sale in the ordinary course of business, that are in the process of production, construction or development for such sale,
or that are to be consumed in the production process or in the rendering of services.
(2) With the exception of those indicated in the other notes, this includes the amount of all the liability accrual accounts, except those corresponding to interest,
transactions in transit when it is not possible to allocate them, and the amount of the remaining liabilities not included in other categories.
(3) This includes a prepaid expense arising from the termination of the distribution agreements with Mapfre for non-life insurance, which accrues in the same period
as the current distribution agreement with Mutua Madrileña. The amount remaining at 31 December 2025 is 118 million euros.
(4) This includes the fair value of insurance policies to cover pension commitments that must be recorded as a separate asset because they do not meet the
requirements to be considered assets related to defined benefit post-employment plans.
_BREAKDOWN OF OTHER LIABILITIES
(Millions of euros)
 
31-12-2025
31-12-2024
31-12-2023
Prepayments and accrued income (1)
1,235
1,461
1,431
Ongoing transactions
677
766
1,630
Others (2)
425
57
35
TOTAL OTHER LIABILITIES (3)
2,337
2,284
3,096
(1) Includes anticipated income arising from the agreement reached between CaixaBank and Mutua Madrileña and SegurCaixa Adeslas for the increase of the
Bankia network under the distribution agreement. The income is accrued over a period of 10 years, consistent with the accrual of the expense for part of the
compensation for the breaking of the non-life agreements with Mapfre. The amount remaining at 31 December 2025 is 390 million euros.
(2) At 31 December 2025, this includes the rebate received from the Tax Agency in the amount of 266 million euros (ä see Note 20.3.2).
(3) This includes the amount of all the liability accrual accounts, except those corresponding to interest, and the amount of the remaining liabilities not included in
other categories.
18. Non-current assets held for
sale
The breakdown of the changes of the balance under this heading is as follows:
_MOVEMENT IN NON-CURRENT ASSETS HELD FOR SALE
(Millions of euros)
2025
2024
2023
Foreclosed assets
Other
assets
(2)
Foreclosed assets
Other
assets
(2)
Foreclosed assets
Other
assets
(2)
Foreclo-
sure 
rights (1)
Other
Foreclo-
sure 
rights (1)
Other
Foreclo-
sure 
rights (1)
Other
Gross cost
Opening balance
128
2,176
650
144
2,338
582
180
2,782
620
Additions
54
6
84
166
17
92
56
1
Transfers and other (3) (4)
(110)
207
525
(100)
198
220
(128)
320
658
Disposals for the year
(694)
(457)
(526)
(169)
(820)
(697)
CLOSING BALANCE
72
1,689
724
128
2,176
650
144
2,338
582
Impairment allowances
Opening balance
(27)
(766)
(149)
(29)
(787)
(127)
(38)
(926)
(192)
Provisions
(2)
(137)
(72)
(1)
(351)
(53)
(1)
(168)
(110)
Recoveries
3
48
38
255
21
1
85
77
Transfers and other (5)
4
(16)
15
3
(75)
(54)
9
(68)
70
Amounts used
4
249
102
192
64
290
28
CLOSING BALANCE
(18)
(622)
(66)
(27)
(766)
(149)
(29)
(787)
(127)
TOTAL
54
1,067
658
101
1,410
501
115
1,551
455
(1) Rights arising from foreclosure proceedings are measured initially at the carrying amount at which the asset will be recognised when the definitive foreclosure
occurs.
(2) Mainly includes: investments and financial assets reclassified as non-current assets classified as held for sale, assets deriving from the termination of operating
lease agreements and closed branches.
(3) These mainly correspond to the reclassification of rights arising from foreclosure proceedings to “Other assets arising from credit restructurings” or to “Investment
property” when a property is put up for rent for assets arising from credit restructurings (ä see Note 15).
(4) In 2025, the transfer of a landmark building from the “Tangible assets” heading is included (ä see Note 15). In 2025 and 2024, it also includes, under transfers and
other items, financial assets from portfolio sales pending completion transferred from “Financial assets at amortised cost”. The financial assets transferred in 2024
were derecognised in 2025.
(5) Includes provisions recognised to hedge against the risk of insolvency on credit operations of CaixaBank cancelled through the acquisition of real estate assets
by BuildingCenter.
The breakdown, by age, of assets arising from credit restructurings, excluding impairment allowances,
determined on the basis of the foreclosure date, is as follows:
_FORECLOSED ASSETS AGE
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
No. of assets
Gross
amount
No. of assets
Gross
amount
No. of assets
Gross
amount
Up to 1 year
632
60
992
98
1,221
134
Between 1 and 2 years
891
89
1,186
118
1,429
144
Between 2 and 5 years
2,740
269
3,882
362
5,718
451
More than 5 years
16,024
1,343
20,496
1,726
19,931
1,753
TOTAL
20,287
1,761
26,556
2,304
28,299
2,482
19. Financial liabilities
19.1. FINANCIAL LIABILITIES HELD FOR TRADING
The breakdown of this heading is as follows:
_BREAKDOWN OF FINANCIAL LIABILITIES HELD FOR TRADING
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Banking and
other business
Insurance
activity
Banking and
other business
Insurance
activity
Banking and
other business
Insurance
activity
Derivatives (Note 12.1)
2,826
3,420
2,189
Short positions
307
211
64
TOTAL
3,133
3,631
2,253
19.2. FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE
THROUGH PROFIT OR LOSS
The breakdown of this heading is as follows:
_BREAKDOWN OF FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Banking and
other business
Insurance
activity *
Banking and
other business
Insurance
activity *
Banking and
other business
Insurance
activity *
Deposits
4,269
3,594
3,281
Customers
4,269
3,594
3,281
Other financial liabilities
4
6
2
TOTAL
4,273
3,600
3,283
(*) These correspond primarily to financial liabilities of certain BPI Vida e Pensões products that do not incorporate a significant transfer of insurance risks and are,
therefore, classified and measured under the scope of IFRS 9.
19.3. FINANCIAL LIABILITIES AT AMORTISED COST
19.3.1. DEPOSITS FROM CREDIT INSTITUTIONS
The breakdown of this heading is as follows:
_BREAKDOWN OF DEPOSITS FROM CREDIT INSTITUTIONS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Banking and
other business
Insurance
activity
Banking and
other business
Insurance
activity
Banking and
other business
Insurance
activity
On demand
1,827
1,257
1,765
Other accounts
1,827
1,257
1,765
Term or at notice
18,042
9,716
16,911
Deposits with agreed
maturity
2,703
3,613
3,796
Repurchase agreement
15,338
6,103
13,115
Value adjustments
18
109
187
TOTAL
19,887
11,082
18,863
19.3.2. CUSTOMER DEPOSITS
The breakdown of this heading is as follows:
_BREAKDOWN OF CUSTOMER DEPOSITS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Banking and
other business
Insurance
activity
Banking and
other business
Insurance
activity
Banking and
other business
Insurance
activity
By type
446,938
874
423,486
752
396,761
738
Current accounts and other
demand deposits
272,267
255,245
240,763
Savings accounts
93,733
89,176
90,037
Deposits with agreed maturity
67,937
874
68,644
752
57,071
738
Hybrid financial liabilities
517
533
661
Repurchase agreements
11,813
8,914
7,394
Value adjustments
671
974
835
By sector
446,938
874
423,486
752
396,761
738
General governments
31,925
27,305
17,431
Private sector
414,342
874
395,207
752
378,495
738
Value adjustments
671
974
835
19.3.3. DEBT SECURITIES ISSUED
The breakdown of this heading is as follows:
_BREAKDOWN OF DEBT SECURITIES ISSUED
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Banking and
other business
Insurance
activity
Banking and
other business
Insurance
activity
Banking and
other business
Insurance
activity
Mortgage covered bonds
8,197
14,825
15,583
Senior bonds *
28,723
28,246
26,243
Securitised bonds
1,334
608
918
Structured notes
445
770
1,433
Promissory notes
1,142
1,054
1,139
Preference shares
4,745
4,250
4,500
Subordinated debt
6,473
5,503
5,475
Value adjustments
1,147
1,307
1,464
TOTAL
52,206
56,563
56,755
(*) Includes senior bonds or ordinary bonds and non-preferred senior bonds or ordinary bonds.
The changes in the balances of each type of securities issued is as follows:
_MOVEMENTS IN DEBT SECURITIES ISSUED
(Millions of euros)
Mortgage
covered
bonds
Public
sector
covered
bonds
Senior
bonds
Securitis
ed bonds
Structured
notes
Subor-
dinated
debt
Preference
shares
Gross balance
Balance at the beginning of the year 2023
62,240
5,100
21,838
27,972
1,419
4,900
4,250
Issuances
7,450
150
7,792
5,000
347
1,568
750
Redemptions
(9,575)
(150)
(3,251)
(6,649)
(290)
(1,000)
(500)
CLOSING BALANCE 2023
60,080
5,100
26,296
26,323
1,476
5,475
4,500
Repo securities
Balance at the beginning of the year 2023
(45,062)
(5,100)
(54)
(26,797)
(110)
Buybacks
(6,531)
(150)
(2)
(5,000)
(7)
Repayments and other
7,096
150
3
6,392
74
CLOSING BALANCE 2023
(44,497)
(5,100)
(53)
(25,405)
(43)
CLOSING NET BALANCE 2023
15,583
26,243
918
1,433
5,475
4,500
Gross balance
Balance at the beginning of the year 2024
60,080
5,100
26,296
26,323
1,476
5,475
4,500
Issuances
8,600
5,684
717
1,000
750
Redemptions
(5,134)
(2,500)
(4,000)
(5,808)
(1,411)
(1,000)
(1,000)
Exchange differences and other
56
316
28
YEAR-END BALANCE 2024
63,602
2,600
28,296
20,515
782
5,503
4,250
Repo securities
Balance at the beginning of the year 2024
(44,497)
(5,100)
(53)
(25,405)
(43)
Buybacks
(7,869)
(6)
Repayments and other
3,589
2,500
3
5,498
37
YEAR-END BALANCE 2024
(48,777)
(2,600)
(50)
(19,907)
(12)
NET BALANCE AT YEAR-END 2024
14,825
28,246
608
770
5,503
4,250
Gross balance
Balance at the beginning of the year 2025
63,602
2,600
28,296
20,515
782
5,503
4,250
Issuances
10,150
5,844
2,040
414
2,000
1,500
Redemptions
(13,150)
(4,636)
(5,815)
(718)
(1,000)
(1,005)
Exchange differences and other
(108)
(731)
(30)
CLOSING BALANCE 2025
60,494
2,600
28,773
16,740
478
6,473
4,745
Repo securities
Balance at the beginning of the year 2025
(48,777)
(2,600)
(50)
(19,907)
(12)
Buybacks
(9,710)
(858)
(41)
Repayments and other
6,190
5,359
20
CLOSING BALANCE 2025
(52,297)
(2,600)
(50)
(15,406)
(33)
CLOSING NET BALANCE 2025
8,197
28,723
1,334
445
6,473
4,745
The breakdown of preference share issues are as follows:
_BREAKDOWN OF PREFERENCE SHARE ISSUES *
(Millions of euros)
Nominal
amount
Annual
remuneration
Outstanding balance
Issue date
Maturity
31-12-2025
31-12-2024
31-12-2023
June 2017
1,000
6.750 %
1,000
March 2018
Perpetual
1,250
5.250 %
245
1,250
1,250
October 2020
Perpetual
750
5.875 %
750
750
750
September 2021
Perpetual
750
3.625 %
750
750
750
March 2023
Perpetual
750
8.250 %
750
750
750
January 2024
Perpetual
750
7.500 %
750
750
January 2025
Perpetual
1,000
6.250 %
1,000
September 2025
Perpetual
500
5.875 %
500
TOTAL
4,745
4,250
4,500
(*) These are perpetual Additional Tier 1 capital instruments, although they may be redeemed (in whole or in part) in certain circumstances at CaixaBank’s discretion
(once at least five years have elapsed from their issue date, in accordance with the specific terms of each instrument, and subject to the prior consent of the
competent authority) and, in any event, they will be converted into newly issued ordinary shares of the Bank if CaixaBank or the Group were to report a CET1 ratio,
calculated in accordance with the CRR, below 5.125 %. The conversion price of the preference shares shall be the highest of i) the volume-weighted daily average
price of CaixaBank’s shares in the five trading days prior to the day the corresponding conversion is announced, ii) the conversion floor price and iii) the nominal
value of CaixaBank’s shares at the time of conversion.
A breakdown of subordinated debt issues (Tier 2 capital instruments) is presented below:
_BREAKDOWN OF SUBORDINATED DEBT ISSUES
(Millions of euros/pounds sterling)
Issue date
Maturity
Nominal
amount
Currency
Annual
remuneration
Outstanding amount
31-12-2025
31-12-2024
31-12-2023
July 2017
July 2042
150
EUR
4.000 %
150
150
150
April 2018
1,000
EUR
2.250 %
1,000
1,000
Issue date
1,000
EUR
3.750 %
1,000
March 2021
June 2031
1,000
EUR
1.250 %
1,000
1,000
1,000
November 2022
February 2033
750
EUR
6.250 %
750
750
750
January 2023
October 2033
500
GBP
6.875 %
573
603
575
May 2023
Mayo 2034
1,000
EUR
6.125 %
1,000
1,000
1,000
August 2024
August 2036
1,000
EUR
4.375 %
1,000
1,000
March 2025
March 2037
1,000
EUR
4.000 %
1,000
November 2025
May 2038
1,000
EUR
3.875 %
1,000
TOTAL (1)
6,473
5,503
5,475
(1) This does not include two issues from integrations, dated December 1990 and June 1994, with an outstanding balance of 18 million euros and 1 million euros,
respectively, which are classified under “Customer deposits”.
19.4. OTHER FINANCIAL LIABILITIES
The detail of the balance of this heading in the balance sheet is as follows:
_BREAKDOWN OF OTHER FINANCIAL LIABILITIES
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Banking and
other business
Insurance
activity
Banking and
other business
Insurance
activity
Banking and
other business
Insurance
activity
Payment obligations
652
96
655
129
963
210
Guarantees received
49
33
26
Clearing houses
811
1,372
1,004
Tax collection accounts
2,206
1
2,014
1
1,914
1
Special accounts
377
13
493
111
411
123
Liabilities associated with
rights-of-use assets (Note 15)
1,506
4
1,569
4
1,656
4
Other items
686
459
1
473
TOTAL
6,287
114
6,595
246
6,447
338
The heading “Other financial liabilities – Liabilities
associated with right-of-use assets” (ä see Note 15)
presents the current value of future lease payments
during the mandatory period of the contract. The
changes during the year were as follows:
_BREAKDOWN OF FUTURE OPERATING LEASE
PAYMENTS
(Millions of euros)
2025
2024
2023
Balance at start of period
1,573
1,660
1,608
Net additions
126
102
241
Discount unwinding
17
18
15
Payments
(206)
(207)
(204)
BALANCE AT PERIOD-END
1,510
1,573
1,660
Applied discount rate
(according to the term) *
      Spain
[0.00%-4.02%]
[0.00%-4.02%]
[0.00%-4.02%]
      Portugal
[2.27%-4.28%]
[2.27%-3.52%]
[3.65%-3.94%]
(*) The difference in the discount rate applied for businesses in Spain and
Portugal is primarily due to the term of the lease agreements in each case.
19.5. SHORT-TERM FUNDING
The breakdown of short-term funding is as follows:
_DETAILS OF SHORT-TERM FINANCING
(Millions of euros)
2025
2024
2023
Amount
Average
rate
Amount
Average
rate
Amount
Average
rate
Repurchase agreement
Closing balance
27,151
1.99 %
15,017
2.91 %
20,509
3.78 %
Annual average
28,915
2.22 %
26,461
3.55 %
33,886
3.21 %
Maximum in the period
40,281
1.98 %
40,849
3.84 %
41,423
3.84 %
Promissory notes
Closing balance
1,142
2.30 %
1,054
3.47 %
1,139
3.96 %
Annual average
635
2.51 %
662
3.75 %
873
3.36 %
Maximum in the period
1,172
2.30 %
1,034
3.67 %
1,253
3.97 %
20. Provisions
The breakdown of the changes of the balance under this heading is as follows:
     
_MOVEMENT OF PROVISIONS
(Millions of euros)
Pensions and
other post-
employment
defined
benefit
obligations
Other long-
term
employee
benefits
Pending legal issues
and  tax litigation
Commitments and
guarantees given
Remaining
provisions
Legal
contingen-
cies *
Provisions
for taxes
Contin-
gent
risks
Contingent
commitments
BALANCE AT 31-12-2022
579
2,582
654
317
460
87
552
With a charge to the
statement of profit or loss
20
67
176
(7)
(125)
31
11
Provision
36
344
11
(70)
144
171
Reversal
(7)
(168)
(18)
(55)
(113)
(160)
Interest cost / (income)
20
39
Personnel expenses
(1)
Actuarial (gains)/losses
charged to equity
26
Amounts used
(51)
(557)
(230)
(11)
(115)
Transfers and other
25
(9)
27
(9)
2
(30)
BALANCE AT 31-12-2023
599
2,083
627
299
326
120
418
With a charge to the
statement of profit or loss
17
84
213
2
(3)
(22)
101
Provision
67
309
7
91
99
223
Reversal
(1)
(96)
(5)
(94)
(121)
(123)
Interest cost/(income)
17
30
Personnel expenses
(12)
1
Actuarial (gains)/losses
charged to equity
(2)
Amounts used
(51)
(434)
(197)
(16)
(167)
Transfers and other *
(39)
257
9
1
33
BALANCE AT 31-12-2024
563
1,694
900
294
324
98
385
With a charge to the
statement of profit or loss
17
23
117
39
(33)
19
44
Provision
7
311
184
273
266
176
Reversal
(194)
(145)
(306)
(247)
(132)
Interest cost/(income)
17
20
Actuarial (gains)/losses
(4)
Actuarial (gains)/losses
charged to equity
(37)
Amounts used
(46)
(366)
(185)
(51)
(150)
Transfers and other *
(3)
112
1
7
1
18
BALANCE AT 31-12-2025
497
1,348
944
283
298
118
297
(*) In 2025 and 2024, it includes additional coverage amounting to 148 and 255 million euros, respectively, intended to cover the expected loss associated with future
changes in cash flows other than credit risk, transferred from “ Financial assets at amortised cost” (ä see Note 11.4).
20.1. PENSIONS AND OTHER POST EMPLOYMENT DEFINED BENEFIT
OBLIGATIONS
PROVISIONS FOR PENSIONS AND SIMILAR
OBLIGATIONS – DEFINED BENEFIT POST-
EMPLOYMENT PLANS
The Group’s defined benefit post-employment
benefit obligations are as follows:
| Part of the commitments with employees and
former employees of CaixaBank are covered
using insurance policies with Group or non-
Group insurance companies, mainly from
merger processes. In this case, CaixaBank is the
insurance policyholder, and the contracts are
managed by each insurance company, which
also assumes the risks.
| The remaining commitments attributable to the
businesses in Spain are implemented through
the CaixaBank Employment Pension Plan. The
commitments assumed by the Pension Plan are
integrated into the Pensiones Caixa 30 Pension
Fund. The Pension Fund has its defined benefit
obligations insured through various insurance
contracts, under which the policyholder is the
Pension Plan Control Committee itself, most of
them with VidaCaixa. CaixaBank does not control
the Pension Fund in which the commitments are
integrated, although it has minority
representation on the Control Committees
established in each of them.
| Since most of the defined benefit commitments
are covered through the pension fund or
through insurance policies taken out directly by
CaixaBank —the purpose of which is to ensure
the provisions payable by the beneficiaries are
equivalent to the provisions insured under the
policies taken out— the Group is not exposed to
market volatility and unusual market patterns. At
different closures, the fair value of the policies
taken out directly with VidaCaixa or other
companies, and that of pension fund assets
(mainly covered through insurance policies), is
calculated with a uniform assessment
methodology, as laid down in the accounting
standard.
If an insurance policy is a CaixaBank Employment
Pension Plan asset and its flows exactly match the
amount and timing of the benefits payable under
the plan, the fair value of these insurance policies is
deemed to be the present value of the related
obligations. There will only be a defined benefit net
liability when certain commitments are not insured
by CaixaBank or the pension fund, for example,
longevity queues for which the insurers have not
been able to find financial instruments with a
sufficiently long duration that replicate the
guaranteed payments. Otherwise an asset would be
produced as a net position.
Whilst the insurance policies taken out with insurers
external to the Group and the value of the assets
held through the Pension Funds are presented in net
form on the balance sheet, given that they are
eligible assets of the plan and are used to settle the
obligations assumed, the fair value of the other
policies taken out directly by CaixaBank with
VidaCaixa is eliminated in the consolidation process,
with the integration of the financial investments of
VidaCaixa under the policies in the various heading
of the consolidated balance sheet.
Meanwhile, BPI has assumed all the obligations
externalised in the “Fundo de Pensões Banco BPI”
pension fund, and recognises the present value of
the obligations, net of the fair value of plan assets.
The breakdown of the changes of the balance under
this heading is as follows:
_CHANGES IN PROVISIONS FOR PENSIONS AND SIMILAR OBLIGATIONS
(Millions of euros)
Related entity *
Non-related entity **
Defined benefit
obligations
Fair value of
redemption
rights
Defined benefit
obligations (A)
Fair value of plan
assets (B)
Net assets/
(liabilities) for
defined benefit
obligations (A+B)
2025
2024
2023
2025
2024
2023
2025
2024
2023
2025
2024
2023
2025
2024
2023
OPENING BALANCE
(563)
(599)
(579)
561
598
578
(2,718)
(2,766)
(2,578)
2,776
2,903
2,986
58
137
408
Interest cost (income)
(17)
(17)
(20)
17
17
20
(28)
(28)
(34)
91
89
105
63
61
71
Past service cost
(58)
(52)
(52)
(58)
(52)
(52)
CHARGED TO PROFIT OR
LOSS
(17)
(17)
(20)
17
17
20
(86)
(80)
(86)
91
89
105
5
9
19
Actuarial gains/
(Losses) arising from
experience
assumptions
14
(5)
(2)
8
(8)
(197)
8
(8)
(197)
Actuarial gains/
(Losses) arising from
financial assumptions
23
7
(24)
(37)
(3)
26
44
13
(38)
(107)
(27)
100
(63)
(14)
62
CHARGED TO EQUITY
37
2
(26)
(37)
(3)
26
52
5
(235)
(107)
(27)
100
(55)
(22)
(135)
Plan contributions
(4)
(4)
(4)
(1)
(4)
(4)
(5)
Plan payments
46
51
51
(46)
(51)
(51)
177
169
168
(177)
(174)
(170)
(5)
(2)
Settlements
(13)
(22)
(126)
(13)
(22)
(126)
Transactions
(25)
25
(42)
(31)
43
7
9
43
(35)
(22)
OTHER
46
51
26
(46)
(51)
(26)
173
123
133
(147)
(189)
(288)
26
(66)
(155)
CLOSING BALANCE
(497)
(563)
(599)
495
561
598
(2,579)
(2,718)
(2,766)
2,613
2,776
2,903
34
58
137
Recognised in:
“Other assets – Net
pension plan
assets” (Note 17)
34
58
137
“Provisions –
Pensions and other
post-employment
defined benefit
obligations (Note 20)
(497)
(563)
(599)
Type of obligation
Vested obligations
(497)
(563)
(599)
(2,579)
(2,718)
(2,766)
Non-vested
obligations
Type of investment
Implemented
through insurance
policies
495
561
598
2,613
2,776
2,903
(*) The obligations are insured with a related company, the Group being the policyholder.
(**) The obligations are insured with a third party or the Group is not the policyholder.
The present value of defined benefit obligations was
calculated using the following criteria:
| The “projected unit credit” accrual method has
been used, which considers each year of service
as giving rise to one additional unit of benefit
entitlement and measures each unit separately.
| The estimated retirement age of each employee
is the first age at which the employee has the
right to retire or the age determined in the
agreements, as applicable.
| The actuarial and financial assumptions used in
the measurement are unbiased and mutually
compatible.
The assumptions used in the actuarial valuations of the commitments in Spain are as follows:
_ACTUARIAL AND FINANCIAL ASSUMPTIONS IN SPAIN
31-12-2025
31-12-2024
31-12-2023
Discount rate of post-employment benefits (1)
3.73%
3.26 %
3.03 %
Long-term benefit discount rate (1)
2.46%
2.62 %
3.00 %
Mortality tables (2)
PERM-F/2000 - P
PERM-F/2000 - P
PERM-F/2000 - P
Annual pension review rate (3)
0.35%
0.35 %
0.35 %
Annual cumulative CPI (4)
2.25%
2.66 %
2.89 %
Annual salary increase rate (5)
CPI +0.5 %
CPI +0.5 %
CPI +0.5 %
(1) Rate resulting from using a rate curve based on high-rated corporate bonds, with the same currency and terms as the commitments assumed. Rate informed on
the basis of the weighted average term of these commitments.
(2) It has been decided to use the PERM-F/2000-P tables as they best fit the survival pattern of the collective, based on historical experience.
(3) Depending on each obligation. Based on the Agreement to Amend Employment Conditions signed on 7 July 2021, a fixed rate of 0.35 % has been considered as a
future revaluation for pension commitments arising from collective systems, covenants and/or agreements.
(4) Using the Spanish zero coupon inflation curve. Rate informed on the basis of the weighted average term of the commitments.
(5) The wage growth assumption incorporates future changes in the employment category of employees. However, the entire defined benefit group is currently a
beneficiary group. Thus, this assumption has no impact on the accounting valuation.
The following assumptions are used in the actuarial variations of the commitments in Portugal:
_ACTUARIAL AND FINANCIAL ASSUMPTIONS IN PORTUGAL
31-12-2025
31-12-2024
31-12-2023
Discount rate (1)
3.96%
3.40 %
3.20 %
Mortality tables for males
TV 88/90 - 1 year
TV 88/90 - 1 year
TV 88/90 - 1 year
Mortality tables for females
TV 90/01 - 2 years
TV 90/01 - 2 years
TV 90/01 - 2 years
Annual pension review rate
2.00% 2025;
2.00% 2026;
1.00% and onwards
2.50% 2025;
1.50% 2026;
0.75% and onwards
2.50% 2024;
2.00% 2025;
0.75% and onwards
Annual salary increase rate
[2.50 - 3.50] % 2025;
[2.50 - 3.50] % 2026;
[1.50 - 2.50] % and onwards
[3.00 - 4.00] % 2025;
[2.00 - 3.00] % 2026;
[1.25 - 2.25] % and onwards
[3.00 - 4.00] % 2024;
[2.50 - 3.50] % 2025;
[1.25 - 2.25] % and onwards
(1) Rate resulting from using a rate curve based on high-rated corporate bonds, with the same currency and terms as the commitments assumed.
Actuarial valuation of pension commitments is
carried out by qualified actuaries independent of the
Group.
Additionally, in order to preserve the governance of
the valuation and the management of the risks
inherent to the acceptance in these commitments,
CaixaBank has established an activity framework
where the ALCO manages hedging proposals for
these risks and the Global Risks Committee approves
any changes to the criteria to measure the liabilities
reflected in these commitments for businesses in
Spain.
Below follows a sensitivity analysis of the value of
obligations based on the main assumptions used in
the actuarial valuation. To determine this sensitivity,
the calculation of the value of the obligations is
replicated, changing the specific variable and
maintaining the remaining actuarial and financial
assumptions unchanged. One drawback of this
method is that it is unlikely that a change will occur in
one variable alone as some of the variables may be
correlated:
_SENSITIVITY ANALYSIS OF LIABILITIES - FINANCIAL ASSUMPTIONS
(Millions of euros)
Spain
Portugal
+50 bp
-50pb
+50 bp
-50 pb
Discount rate
(20)
21
(100)
111
Annual pension review rate (1)
0
0
107
(99)
Annual salary increase rate (2)
0
0
27
(22)
(1) According to the Labour Agreement signed on 7 July 202, fixed annual growth for Spain is 0.35 %, which corresponds to the annual pension review rate. However,
sensitivity is presented only for certain obligations whose revaluation is estimated based on the CPI.
(2) Currently, regarding the annual salary increase rate, the entire defined benefit group in Spain comprises beneficiaries. Therefore, it has no impact on the sensitivity
analysis.
_ANALYSIS OF SENSITIVITY OF THE OBLIGATIONS
– ACTUARIAL ASSUMPTIONS
(Millions of euros)
Spain
Portugal
+1 year
-1 year
+1 year
-1 year
Mortality tables
(15)
15
(56)
57
The estimate of the fair value of insurance contracts
related to pensions taken out directly by CaixaBank
with VidaCaixa or other entities, and the estimate of
the value of assets of the pension fund (mainly also
insurance policies), consider the value of discounted
future payments guaranteed following the same
rates curve used for obligations. Thus, given that the
expected flows of payments are matched to those
that will be derived from the policies, potential
reasonable changes at year-end in the discount rate
would have a similar impact on the fair value of the
insurance contracts linked to pensions and the fair
value of the assets held through pension funds.
As disclosed in Note 2.12, the sensitivity of the
obligations has only been calculated when certain
commitments are not insured by CaixaBank or the
pension fund, for example, certain aforementioned
longevity queues for business in Spain.
The estimated payment of provisions is outlined
below:
_ESTIMATED SCHEDULE FOR PAYMENT OF
OBLIGATIONS
(Millions of euros)
2026
2027
2028
2029
2030
2031-
2035
Spain *
46
45
43
42
40
174
Portugal
98
100
100
101
101
502
(*) Excluding insured provisions to be paid directly by VidaCaixa to the Pension
Funds.
20.2. PROVISIONS FOR OTHER EMPLOYEE BENEFITS
The Group has funds to cover the commitments of
its discontinuation programmes, both in terms of
salaries and other social costs, from the moment of
termination until reaching the age established in the
agreements. Funds are also in place covering length
of service bonuses and other obligations with
existing personnel. The main programmes with
outstanding funds are listed below:
_SEVERANCE PROGRAMMES
(Millions of euros)
Year
recognised
Number of
people
Initial
provision
Labour agreement for
Barclays Bank
personnel
restructuring
2015
968
187
Labour agreement
2019
2,023
978
Early retirement
scheme
2021
6,452
1,884
The breakdown of the changes of the balance under this heading is as follows:
_RECONCILIATION OF OTHER LONG-TERM EMPLOYEE BENEFITS BALANCES
(Millions of euros)
Defined benefit
2025
2024
2023
OPENING BALANCE SHEET
1,694
2,083
2,582
Service cost for the current year
7
9
5
Past service cost
3
6
Interest net cost (income)
20
30
39
Revaluations (Gains)/Losses
(4)
42
17
CHARGED TO PROFIT OR LOSS
23
84
67
Benefits paid
(366)
(434)
(557)
Transactions
(3)
(39)
(9)
OTHER
(369)
(473)
(566)
CLOSING BALANCE SHEET
1,348
1,694
2,083
  Of which: With pre-retired personnel
8
18
33
  Of which: Termination benefits
1,271
1,607
1,983
  Of which: Length of service bonuses and other
67
66
64
  Of which: Other commitments
2
3
3
20.3. PROVISIONS FOR PROCEDURAL MATTERS ISSUES AND
PENDING TAX LITIGATION
20.3.1. LEGAL CONTINGENCIES
Litigation in the field of banking and financial
products is subject to comprehensive monitoring
and control so as to identify any risks that could lead
to the outflow of funds from the Bank, making the
necessary allocations, taking the appropriate action
in terms of adaptation, and improving procedures,
products and services.
The dynamic nature of litigiousness and the high
disparity of judicial criteria, as well as the legislative
reforms affecting the sector, frequently drive
changes in scenarios, without prejudice to which the
Group has established monitoring mechanisms to
control the progress of claims, actions and different
judicial sensitivities on the contentious matters that
make it possible to identify, define and estimate risks,
based on the best information available at any given
time.
One of the main developments in 2025 was the entry
into force, on 3 April 2025, of Organic Law 1/2025 of 2
January, on measures to improve the efficiency of
the Public Justice Service. This law transforms single-
judge courts into courts of first instance and
prescribes the use of Alternative Dispute Resolution
(ADR) in civil and commercial matters as a
procedural requirement for the admission of a
lawsuit.
In the case of disputes under general conditions,
generally linked to the granting of mortgage loans to
consumers (e.g. floor clauses, multi-currency clauses,
mortgage expenses, advance maturity, etc.), the
necessary provisions are held and the Group
maintains ongoing dialogue with customers in order
to explore agreements on a case-by-case basis.
Similarly, CaixaBank leads the adherence to
extrajudicial dispute resolution systems promoted by
certain judicial bodies that resolve these matters, in
order to promote amicable solutions that avoid
litigating with customers and help alleviate the
judicial burden.
In the same way, CaixaBank and its Group
companies have adapted its provisions to the risk of
ongoing actions arising from claims for the amounts
of payments on account for the purchase of off-plan
housing, banking, financial and investment products,
excessive and abnormal price of interest rates, right
to reputation or statements of subsidiary civil liability
arising from the potential conduct of persons with
employment links.
Lastly, a criterion of prudence is adopted for posting
provisions for possible punishable administrative
procedures, for which coverage is allocated in
accordance with the economic criteria that may be
laid down by the specific administration regarding
the procedure, without prejudice to the full exercise
of the right of defence in instances, where
applicable, in order to reduce or annul the potential
sanction.
The content of the main sections of this heading is
set out below.
IRPH (MORTGAGE LOAN REFERENCE INDEX)
The six judgments handed down to date by the Court
of Justice of the European Union (CJEU) have
provided clarity in the adjudication of claims
challenging the lack of transparency in loans
referencing the IRPH index — judgment of 3 March
2020, two orders of 17 November 2021, order of 28
February 2023, judgment of 13 July 2023, and
judgment of 12 December 2024. Likewise, the
judgments handed down by the First Chamber of the
Supreme Court (TS) have implemented the doctrine
of the CJEU, which has been further reinforced by the
recent judgments (1,590/2025 and 1,591/2025)
delivered by the Plenary of the Supreme Court on 11
November 2025, in which the validity of the clause is
upheld provided that certain requirements are met.
Additionally, the TS has issued a new ruling dated 23
December 2025 - in a matter related to CaixaBank,
originating from BMN - whose ruling is favourable. It
states that the absence of historical data on market
APRs in the Bank of Spain/INE databases prior to 2003
does not prevent the APR applied in 2000 from being
considered balanced. The TS bases this conclusion
on the small difference that existed on the
contracting date between the IRPH Cajas quote and
the Euribor, and on the fact that the agreed
differential was 0 points.
The chief legal conclusion of the current judicial
framework and without prejudice to its eventual
change, is the validity of mortgage loans that include
such an index.
The pre-contractual and contractual information
provided to consumers in relation to mortgage loans
incorporating that index must be examined on a
case-by-case basis in order to determine whether or
not they are affected by a lack of transparency. In
any event, for the Supreme Court, in line with the
settled case law of the CJEU, a potential finding of
lack of transparency requires a subsequent
assessment of abusiveness, and such abusiveness —
due to the existence of bad faith and a significant
imbalance — does not arise in these cases. The CJEU
has identified key factors stating that the calculation
method of the IRPH index is akin to other market
indices, which holds true, and that the Annual
Percentage Rate of Charge (APR) of the contract in
question matches the market rates at the time of
signing, a result of market supply and demand
dynamics.
In accordance with the current legal validity and
reasonableness of the foregoing, in addition to the
best information available to date, the Group does
not maintain provisions for this item, without
prejudice to the availability of a fund to cover
potential isolated disbursements in specific cases
where the Court applies a doctrine that conflicts with
that established by the Spanish High Court.
LITIGATION LINKED TO THE FORMALISATION COSTS
CLAUSE IN MORTGAGE LOANS
The ruling of the First Chamber of the Spanish High
Court of 23 December 2015 led to an increase in
claims and lawsuits relating to the general
conditions regulating the application of origination
fees in mortgage loans.
The Group has adapted its conduct to the decisions
handed down by the SC and the CJEU in this area
and analyses customer complaints on a case-by-
case basis.
Similarly, it maintains a consolidated approach to
agreements and has signed several protocols of
express agreements in Courts and Provincial Courts
specialising in this matter, in order to reach
agreements with its customers and de-judicialise
this matter. The agreements are reached in
accordance with the distribution of expenses
doctrine established by the Spanish High Court.
The average amount linked to claims and lawsuits
has gradually fallen with the gradual consolidation of
the doctrine recognising the attribution of the
expense of the Stamp Duty Tax to the borrower (until
the entry into force of Royal Decree Law 17/2018, of 8
November, which amended the restated text of the
Law on Property Transfer and Stamp Duty Tax).
The existence of an open debate on the scope of
limitation periods sparked, from the third quarter of
2023 and for several months in 2024, a temporary
wave of new claims and lawsuits.
In this specific area, the CJEU handed down three
judgments, one on 25 January 2024 and two on 25
April 2024, which resolved the questions referred for a
preliminary ruling by the Barcelona Provincial Court,
the SC and Barcelona Court of First Instance 20
(joined cases C-810/21, C-811/21, C-812/21, C-813/21,
C-481/21 and C-561/21). The Spanish High Court
interpreted these decisions in accordance with
national law, ruling on 14 June 2024, establishing that
the starting date of the limitation period for the
action for restitution of mortgage expenses unduly
paid by a consumer will be the date on which the
judgment declaring the nullity of the clause obliging
such payments becomes final, except in those cases
where the lender proves that, within the framework
of its contractual relations, that specific consumer
could have known at an earlier date that this
stipulation (expenses clause) was abusive.
At 31 December 2025, the Group had set aside a
provision of 273 million euros for this issue, listed
under “Provisions for procedural matters and
pending tax litigation”. Based on our best estimate
based on the information available to date, we
consider the provisions currently made by the Group
to be sufficient.
LITIGATION RELATED TO CONSUMER LOANS
(REVOLVING CREDIT CARDS)
The Spanish Supreme Court has issued several
rulings on revolving credit between 2020 and 2025. It
has been progressively refining the applicable legal
framework to assess when the interest in this specific
type of financing is significantly higher than the
market price and recently the marketing guidelines
to understand whether or not transparency exists.
This ongoing development of the legal framework
has resulted in a wide variety of legal interpretations,
leading to substantial litigation under conditions of
considerable legal ambiguity for this type of
financing.
Currently the legal framework defined by the
Supreme Court is determined by the following
factors: i) revolving credit cards are a specific
market within credit facilities; ii) the Bank of Spain
publishes a specific reference interest rate for this
product in its Boletín Estadístico, which is the initial
reference for determining what the “normal interest
rate of money” is; iii) the Bank of Spain publishes the
so-called TEDR (Restricted Denomination Cash Rate);
iv) in order to establish whether an interest rate is
"grossly disproportionate", it must be compared
against the Annual Percentage Rate (APR); v) a
contract will be deemed usurious if the interest
exceeds by six percentage points the APR that can
be considered the normal interest rate, which will be
the average interest rate in the credit card and
revolving credit section of the Bank of Spain's
statistics, and if the TEDR is published and not an APR
(as is the case so far), it will have to be increased by
20 or 30 basis points; (vi) with regard to revolving
credit card contracts prior to June 2010, when
determining the “normal interest rate” as a
benchmark, the most recent specific information
from the Bank of Spain statistics (credit card and
revolving credit card section) should be drawn from
the closest point in time; (vii) in cases where an
open-ended financial services contract provides for
the possibility of unilaterally changing the interest
rate of the credit transaction (with prior notification
to the borrower and with the option for the borrower
to terminate the contract and simply pay what is
due at the agreed interest rate), each interest
change will constitute the conclusion of a new
contract fixing a new interest rate.
Specific regulations on APR limits for revolving
and deferred payment following Judgment
258/2023 of the Spanish High Court
On 25 February 2023, the Plenary of the First
Chamber of the Spanish High Court handed down a
ruling (258/2023) that offers greater certainty and
legal certainty in the application of the criteria of the
Usury Repression Act to revolving credit, by
establishing that revolving card interest is “notably
higher” – and therefore usurious – if the difference
between the average market rate (TEDR) and the
agreed rate exceeds 6 percentage points, with an
additional range of 0.20/0.30 additional points to
equate TEDR and APR. This is a criterion that is close
to other standards within the European Union (in
Germany 12 points are applied, in France a margin of
33 %, in Denmark a margin of 35 %, in Sweden a
margin of 40 %).
This new criterion, in addition to providing greater
certainty and legal certainty, places the validity of
drawdowns made at APRs of less than 24-27 %,
depending on the date of the applicable economic
conditions.
ASUFIN class suit
In relation to the collective action filed by ASUFIN
against CaixaBank, and its card-issuing subsidiary,
CaixaBank Payments & Consumer (CPC), the TS has
issued a ruling with a date for voting and ruling on
the appeal on 10 February 2026, completely
dismissing ASUFIN's cassation appeal, appreciating
various reasons for inadmissibility. Consequently, the
ruling of the Provincial Court of Valencia is confirmed,
which had dismissed ASUFIN's appeal and upheld the
appeal filed by CPC, confirming the validity of the
clauses challenged by ASUFIN in its class action
lawsuit.
The process has been reduced to an action of
eventual cessation of general conditions; the
possibility of claiming refunds of amounts (restitution
action) was rejected for the ASUFIN and in favour of
CaixaBank. Later, the ruling reaffirmed this situation,
completely dismissing the claim against CaixaBank
in its entirety and only asks CaixaBank to cease the
early repayment clause, rejecting the other requests
regarding the lack of transparency in the operation
of the cards, the methods of calculating interest, the
right to offset debts or the change of conditions in
open-ended contracts. Following an appeal by both
parties, the 9th Section of the Provincial Court of
Valencia handed down judgment no. 1152/2021 of 3
October 2021, by virtue of which it dismissed ASUFIN's
appeal and upheld CPC's appeal and, consequently,
dismissed the claim in its entirety, partially
overturning the first instance judgment. As described
in the previous paragraph, the TS has confirmed the
ruling of the Provincial Court.
Spanish High Court rulings on transparency
control
On 30 January 2025, the First Chamber of the
Supreme Court published two rulings on revolving
cards - No.s 154 and 155/2025. These decisions
provide guidelines for assessing the transparency of
such products. The contracts analysed involve credit
financial institutions from outside the CaixaBank
Group and where the Supreme Court finds the
marketing of revolving cards outside financial
establishments relevant.
The Spanish High Court addresses two distinct
aspects in each ruling. One ruling focuses on the
requirement of “sufficient notice” for the delivery of
pre-contractual information, specifically within the
document known as European Standardised
Information (ESI). The second judgment is based on
how the revolving system should be explained in the
contract in order for a consumer to be aware of its
nature and consequences.
CaixaBank has been actively enhancing the
transparency of these products over the years and
will review these rulings to further refine its
information and marketing practices, adhering to the
standards set by the Bank of Spain and the Spanish
High Court's doctrine.
Specific monitoring will also be maintained of how
these judicial rulings pan out, as well as of the
applicable legislation — the transposition of Directive
2023/2225 is still pending, introducing clarifying
provisions on what constitutes “sufficient advance
notice” for the delivery of pre-contractual
documentation. Such documentation may be
provided less than one day before the consumer
becomes bound by the credit offer or agreement,
provided a reminder of the right of withdrawal is
issued within the following seven days — in order to
adopt any necessary measures to improve and
protect customers, and to ensure reasonable and
prudent coverage of any potential outflows of
resources that may be deemed likely, where
applicable.
Scenario analysis
The calculation of the Group's potential resource
outflows as a result of claims and complaints is
particularly complex to estimate, considering the
nature and dynamic nature of consumption through
this credit facility.
In this regard, the amount potentially to be paid out
for each contract or drawdown subject, as
applicable, to restitution, depends on the
arrangements actually made by each customer
from the beginning of the contract's life (in some
cases by more than 20 years), the type of credit card
in question (with the possibility of payment at the
end of the month, instalment payment or deferred
payment), the payment method proactively selected
by the customer in case of having different
possibilities for each arrangement made (end of the
month, instalment payment or deferred payment),
the changes in conditions that have been applied
under Article 33 of Royal Decree Law 19/2018, of 23
November, on payment services and other urgent
financial measures, or any other type of agreement
that affects the contract price.
It should also be recalled that the actual legal risk of
the perimeter involved is not based solely on the
thresholds currently set by the Spanish High Court.
The case law also takes into account, whenever it is
subject to proof, the specific circumstances of the
case that may justify departing from these
thresholds (e.g. refinancing cases, behaviour with
previous defaults, etc.).
For all these reasons, and in accordance with IAS
37.92, the Group does not disclose the maximum
amounts that total the contracts with effective
revolving provisions.
To date, the Group has been —and will continue to be
— conducting ongoing monitoring of the risk and
evolution of litigation associated with this specific
kind of financing, as well as establishing a provision
to cover the potential outflow of funds in terms of
financial prudence, according to the best estimate
at any given time. It also adopted a series of
effective measures in the field of contracting and
customer service with a view to improving
transparency, risk prevention and understanding of
customers' concerns. It will continue in this
endeavour, taking into account that the legal
framework now in place provides greater legal
certainty regarding the definition and
implementation of any specific action.
Based on the best information available to date, the
heading “Provisions for procedural matters and
pending tax litigation” includes the estimate of
present obligations that could arise from legal
proceedings, including those relating to revolving
and/or deferred payment cards or, to a lesser extent,
from personal loans at the interest rate subject to
judicial review under these jurisprudential
considerations, the occurrence of which has been
considered probable. In any case, any
disbursements that may ultimately be necessary will
depend on the specific terms of the judgments
which the Group must face, and/or the number of
claims that are brought, among others. Given the
nature of these obligations, the expected timing of
the outflow of financial resources is uncertain, and, in
accordance with the best available information
today, the Group also deems that any liability arising
from these proceedings will not, as a whole, have a
material adverse effect on the Group’s businesses,
financial position or the results of its operations.
At 31 December 2025, the Group had set aside a
provision of 263 million euros for this matter, as
recorded under “Provisions for procedural matters
and pending tax litigation”. Based on our best
estimate based on the information available to date,
we consider the provisions currently made by the
Group to be sufficient.
CORAL HOMES
On 28 June 2018, CaixaBank, S.A., BuildingCenter and
Coral Homes Holdco, S.L.U., a company belonging to
the Lone Star Group, entered into an investment
agreement to establish the terms under which
BuildingCenter and Coral Homes Holdco, S.L.U. would
be, through a newly created company called Coral
Homes, S.L., the owners and managers of the
business comprising a specific set of real estate
assets owned by the Company and 100 % of the
share capital of Servihabitat Servicios Inmobiliarios,
S.L., a company engaged in the provision of real
estate management services. In addition, as part of
the transaction, Servihabitat Servicios Inmobiliarios,
S.L. would continue to service the Group's real estate
assets for a period of 5 years under a new contract
signed on market terms.
The sale entered into with Lone Star contemplated a
representations and warranties clause in relation to,
among other matters, the ownership of the real
estate assets transferred to Coral Homes, S.L. which,
under specific circumstances, could give rise to
claims against the Company until June 2020.
In July 2020, Coral Homes Holdco, S.L.U. brought
arbitration proceedings before the International
Court of Arbitration of the International Chamber of
Commerce in order to unwind the contribution of a
small group of real estate assets included in the
business transferred to Coral Homes, S.L. and to claim
alleged damages.
The deadline for issuing the arbitral award has been
extended to 31 March 2026. No significant equity
impact not already reflected in the financial
statements as at 31 December 2025 is expected.
MAPFRE, PROCEEDINGS AFTER TERMINATION OF
INSURANCE BANKING ALLIANCE WITH BANKIA
There are two proceedings related to the termination
of Mapfre's insurance banking alliance with Bankia.
The first involves an arbitration in which Mapfre and
CaixaBank agreed to submit the issue of whether
CaixaBank was required, under the bancassurance
agreements between Bankia and Mapfre, to pay
Mapfre an additional amount equivalent to 10 % of
the valuations of the life and non-life business as
calculated by the independent expert chosen by
both parties (Oliver Wyman). The arbitration was
concluded in July 2023, with an award that found
that the merger of Bankia and CaixaBank should be
interpreted —according to the contractual provisions
— as a change of control of Bankia and that,
consequently, the price to be paid for the life and
non-life insurance activity should be increased by 120
% (and not 110 %) over the valuation given to these
businesses. This amount (10 %) over and above the
amount that had been paid at the time, with interest
and costs (a total of 52.9 million euros) was paid to
Mapfre after notification of the Award.
The second process comprises a lawsuit filed by
Mapfre against Oliver Wyman and CaixaBank
because the former disagrees with Oliver Wyman's
valuation of the Bankia Vida (BV) shares (life
business). Mapfre requests the Court to declare the
Oliver Wyman's breach of the order received to
conduct the valuation of the BV shares and that this
valuation be replaced by a higher valuation to be
fixed in court, condemning CaixaBank to pay the
difference between the price already paid for 51 % of
the BV shares and the price arising from the new
valuation fixed in court. The claim has been
answered by the co-defendants and, following the
preliminary hearing, the trial has been scheduled to
take place over three sessions: 26 and 29 January
2027 and 1 February 2027. The Group considers that
Oliver Wyman complied with the assignment and
has a strong case against this claim and therefore
no provision has been made.
JUDICIAL PROCEEDINGS RELATING TO THE BANKIA
RIGHTS OFFERING
Claims are currently still being processed, although
in a very small number, requesting both the
cancellation of share purchases in the rights offering
made in 2011 on the occasion of the listing of Bankia
and those relating to subsequent purchases, in
relation to the latter scenario, however, they are
residual claims.
On 19 July 2016, Bankia was notified of a collective
claim filed by ADICAE; the processing of the
proceedings is currently suspended.
In a judgment of 3 June 2021, the Court of Justice of
the European Union resolved a preliminary question
raised by the Spanish High Court, clarifying that in
cases of issuances intended both for retail investors
and to qualified investors, the latter may bring an
action for damages based on inaccuracies of the
prospectus, although the national court will have to
take into account whether such investor had or
should have knowledge of the economic situation of
the issuer of the public offer of subscription of shares
and besides the prospectus. After applying this
criterion in the proceedings that gave rise to this
question, the Spanish High Court considered that, in
the specific case in question, it was not proven
whether the plaintiff had access to information other
than the prospectus, which is why it upheld the claim.
In other judgments handed down later, however, the
Spanish High Court understood that the decision to
subscribe the shares was not based on the
information in the prospectus, and therefore
considered the dismissal of the claims to be justified.
As at 31 December 2025, only residual litigation
remains in connection with civil proceedings relating
to actions arising from the Bankia IPO and
subsequent purchases, covering claims from the
institutional, retail and secondary market tranches.
Based on our best estimate based on the
information available to date, we consider the
provisions currently made by the Group to be
sufficient.
DISMISSAL OF THE INVESTIGATION BY CENTRAL
INVESTIGATING COURT NO. 2 (PRELIMINARY
PROCEEDINGS 16/18) AGAINST CAIXABANK
In January 2026, at the request of the Public
Prosecutor’s Office, the Judge ordered the dismissal
of the proceedings against CaixaBank and the Bank’s
former Head of Regulatory Compliance. The
dismissal decision goes to show the effectiveness of
CaixaBank’s compliance model and the Bank’s
compliance culture as the grounds for closing the
case.
Likewise, during the course of the proceedings, the
cases against five employees were also dismissed.
The proceedings began in April 2018, when the Anti-
Corruption Prosecutor’s Office initiated action
against CaixaBank, the former Head of Compliance
of the Bank and 11 employees in relation to alleged
conduct constituting a money laundering offence,
linked to activity carried out at 10 CaixaBank
branches in Madrid by alleged members of certain
organisations made up of individuals of Chinese
nationality who, according to the authorities, had
defrauded the Public Treasury in the period from 2011
to 2015. With the dismissal of the case, the absence of
criminal liability of the legal entity in respect of the
investigated facts has been clarified.
INVESTIGATION DISMISSED BEFORE CENTRAL
INVESTIGATING COURT NUMBER 6 (PRELIMINARY
PROCEEDINGS 96/17) SEPARATE PART 21. POTENTIAL
SUBSIDIARY CIVIL LIABILITY.
Investigation for alleged bribery and disclosure of
secrets relating to the Cenyt merger. The potential
criminal liability of the legal person was dismissed,
and the Public Prosecutor’s Office sought subsidiary
civil liability from CaixaBank amounting to 3,000
euros. This was strictly a financial and subsidiary
liability, for a non-material amount.
The National Court has recently agreed to exclude
CaixaBank from the trial, following the decision by the
Public Prosecutor's Office to withdraw the civil liability
claim against the Bank, with proceedings continuing
against other defendants. Consequently, the case
has concluded without any repercussions for
CaixaBank.
On 12 May 2025, the Criminal Chamber of the
National High Court handed down a ruling which,
among other matters, acquitted the person
responsible for CaixaBank's Security Department at
the time of the events. That judgment was appealed
and, in December 2025, the Appeals Chamber of the
National Court issued a ruling confirming the
acquittal of CaixaBank’s former Head of Security.
That judgment has been appealed in cassation
before the Supreme Court by the prosecution.
ENVIRONMENTAL LITIGATION
CaixaBank continuously monitors judicial trends in
this regard, as well as any potential litigation or
claims within the Group related to the matter in
question.
As at 31 December 2025, no material litigation risks
had been identified for the Group, and the analysis
and monitoring of litigation in this area continue.
OTHER LEGAL CONTINGENCIES
Moreover, in 2025 the following proceedings, which
had previously been disclosed in this Note, were
concluded definitively and favourably for the
CaixaBank Group:
| the sanctioning proceedings conducted before
the Portuguese Competition Authority in respect
of BPI;
| the criminal proceedings relating to the former
shareholders of Banco de Valencia; and
| the civil proceedings brought by Sareb in
connection with the Senior Bonds issued from
the 2017-3 and 2018-1 issuances onwards.
The final and favourable resolution of these three
matters results in the elimination of any material risk
associated with them; accordingly, they will no
longer be reported on from this financial year
onwards.
20.3.2. PROVISIONS FOR TAXES
The breakdown of the balance of this heading in the
balance sheet is as follows:
_BREAKDOWN OF PROVISIONS FOR TAXES
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Income tax
assessments
1
7
Tax on deposits
22
22
Provision for bank levy
litigation
167
Other
116
271
270
TOTAL
283
294
299
AUDIT PROCEDURES FOR THE FINANCIAL YEARS
2016-2020
The general tax inspection proceedings for the 2016–
2020 periods affecting the Group were concluded
this year (2025). The Group has signed the inspection
reports relating to corporate income tax, value
added tax, withholdings on employment income,
income from movable and immovable capital and
non-residents, the levy on monetisable DTAs, and the
tax on customer deposits.
Furthermore, tax returns were filed in accordance
with the audit reports, which revealed a tax liability of
46 million euros in value added tax and withholding
taxes on income for personal income tax purposes,
an amount that was already largely covered by the
Group's provisions and has already been paid. No tax
liability arose from the other tax items agreed.
Moreover, assessments relating to value added tax,
corporate income tax and the levy on monetisable
DTAs were issued on a contested basis.
The Value Added Tax settlement agreement was
issued in the current year with a partially favourable
resolution and a tax payable of 0.7 million euros,
which was already covered by the Group’s
provisions. A tax appeal has been lodged and the
corresponding submissions have been filed.
The settlement agreements in respect of corporate
income tax and the levy on monetisable DTAs
confirm the inspection assessments. The Group has
lodged tax appeals and presented the
corresponding submissions, maintaining the
arguments put forward before the Chief Inspector,
which have also been reaffirmed based on the legal
advice received.
In response to this situation, the Group has
recognised the rebate received from the Tax Office
amounting to 266 million euros as an amount
repayable to it under “Other liabilities”, of which 183
million euros relates to the CaixaBank Group.
INSPECTION PROCEEDINGS RELATING TO THE
BANKING SECTOR LEVY
CaixaBank and certain Group entities have posted a
provision of 167 million euros in relation to the tax
debt arising from the initiation of the settlement
agreement for the temporary tax assessment of
credit institutions for 2023 and the subsequent
rectification of the self-assessment for 2024.
OTHER ASSURANCE ACTIVITIES
CaixaBank has received a notification of the
commencement of a limited tax audit in relation to
Value Added Tax for the periods from January 2020
to March 2021 of Bankia, which is currently ongoing.
20.4. PROVISIONS FOR COMMITMENTS AND GUARANTEES GIVEN
Provisions for credit risk on guarantees and contingent commitments granted are recorded under this heading
(Note 2 3).
20.5. OTHER PROVISIONS
The content of the main sections of this heading is
set out below.
THE EXPECTED TIMING OF OUTFLOWS OF FUNDS
EMBODYING ECONOMIC BENEFITS, SHOULD THEY
ARISE, IS UNCERTAIN.
ADICAE filed a collective action for cessation in
relation to the application of floor clauses in certain
mortgages marketed by the bank. The procedure is
currently in the phase of compliance with the
Supreme Court ruling.
By order dated 29 June 2022, the Supreme Court
decided to refer several preliminary questions to the
Court of Justice of the European Union (CJEU), asking
whether, in the context of a collective action of this
complexity, it is possible to assess the transparency
of the marketing of floor clauses in the abstract. In
particular, it was questioned whether such analysis
could be carried out without individually assessing
the circumstances prevailing at the time of
contracting, also taking into account factors such as
the evolution of the concept of the average
consumer.
The CJEU resolved these questions in a judgment
dated 4 July 2024, in which it declared that it is
possible to judge in the abstract the transparency of
the price of a contract in the context of a collective
action. The Supreme Court, in accordance with the
criteria established by the CJEU, handed down its
judgment on 16 June 2025, ruling on the appeals. In
that ruling, the Supreme Court confirmed that it is
legally possible to analyse the transparency of the
price in the contracts concerned collectively and in
the abstract.
The Group does not foresee any changes in the
estimation of the risk associated with these
proceedings, nor does it foresee any material
adverse impact arising from the CJEU ruling.
Subsequently, CaixaBank informed Commercial
Court No. 11 of Madrid of its intention to comply
voluntarily with the judgment, certifying the definitive
cessation of the clauses and expressing its
willingness to reimburse those claimants who are
parties to the proceedings, once ADICAE submits an
updated list of such claimants and insofar as their
entitlement to the payments can be verified.
Based on the information currently available, an
additional 9.3 million euros has been provisioned to
meet such payments and, therefore, the risk arising
from any disbursements that may result from this
litigation is considered to be reasonably covered by
the corresponding provisions.
PROCEDURES OF THE PORTUGUESE RESOLUTION
FUND (PRF)
Resolution of Banco Espírito Santo
In August 2014, the Bank of Portugal carried out a
resolution procedure in respect of Banco Espírito
Santo, SA (BES), transferring its assets to Novo Banco,
SA (Novo Banco). Within the framework of this
transaction, the FRN carried out a capital increase
amounting to 4,900 million euros, thus becoming the
sole shareholder. This capital increase was financed
through loans to the FRN amounting to 4,600 million
euros: 3,900 million euros provided by the Portuguese
State and 700 million euros by financial institutions,
including BPI with 116.2 million euros.
In 2017, the Bank of Portugal sold 75 % of Novo Banco
to Lone Star, with the FRN and the Portuguese State
retaining the remaining 25 % of the share capital.
In 2021, the Portuguese Resolution Fund (FRN) entered
into a credit facility of up to 475 million euros with
Portuguese financial institutions to support the
capital of Novo Banco, SA, to which Banco BPI, SA
contributed 78.9 million euros.
In June 2025, the majority shareholder, Nani Holdings
(Lone Star), agreed to sell its stake to BPCE, with
completion expected in the first half of 2026.
Subsequently, the sale of the remaining 25 % (held by
the FRN and the Portuguese State) was also agreed
on the same terms. This transaction will generate
estimated income of 866 million euros for the FRN, in
addition to the 2024 dividends (30 million euros) and
the 2025 capital reduction (149 million euros).
Resolution of Banco Internacional do Funchal
(Banif)
In December 2015, the Bank of Portugal initiated a
resolution procedure for Banco Internacional do
Funchal (Banif), which culminated in: (i) selling part of
its assets for 150 million euros to Banco Santander
Totta, SA; and (ii) contributing the rest of its assets to
Oitante, SA. The resolution was financed through the
issuance of debt amounting to 746 million euros,
guaranteed by the FRN and the Portuguese State.
Up to the end of 2025, the FRN had recovered 176.2
million euros (equivalent to 36 % of the losses
generated by this resolution). All profits obtained by
the FRN from its 100 % shareholding in Oitante will be
allocated to reducing the losses of 489 million euros
arising from the resolution of Banif.
Effects of the resolution proceedings
Based on the information available as at the
reporting date, the Group does not consider it
necessary to make any special or extraordinary
contributions to finance measures related to Banco
Espírito Santo, SA, Banif or other contingent liabilities
assumed by the FRN.
However, any changes to these proceedings could
have a significant impact on the Group’s financial
statements.
21. Equity
21.1. SHAREHOLDERS’ EQUITY
SHARE CAPITAL
Selected information on the figures and type of share capital figures is presented below:
_INFORMATION ABOUT SHARE CAPITAL
31-12-2025
31-12-2024
31-12-2023
Number of fully subscribed and paid up shares (units) (1)
7,024,520,689
7,174,937,846
7,502,131,619
Nominal value per share (euros)
1
1
1
Closing price at year-end (euros)
10.445
5.236
3.726
Market cap at year-end, excluding treasury shares (millions of euros) (2)
73,200
37,269
27,450
(1) All shares have been recognised by book entries and provide the same rights.
(2) CaixaBank’s shares are traded on the continuous electronic trading system, forming part of the Ibex-35.
The breakdown of the changes of the balance under this heading is as follows:
_CAPITAL MOVEMENTS
(Millions of euros)
Number of
shares
Date of first
listing
Nominal amount
BALANCE AT 31-12-2022
7,502,131,619
7,502
BALANCE AT 31-12-2023
7,502,131,619
7,502
Capital reduction – share buyback programmes SBB II, SBB III and SBB IV
(327,193,773)
(327)
BALANCE AT 31-12-2024
7,174,937,846
7,175
Capital reduction - share buy-back programmes SBB V and SBB VI
(150,417,157)
(150)
BALANCE AT 31-12-2025
7,024,520,689
7,025
The Board of Directors, having obtained the relevant
regulatory clearance, approved a series of share
buy-back programmes to reduce CaixaBank's share
capital by redeeming the shares acquired under the
programme. The characteristics of the various
programmes are as follows:
_SHARE BUYBACK PROGRAMMES
Euros / No. of shares
Programme
Start date
Maxi-
mum
amount
(million
euros)
Status
No. of
shares
purchased
% of
share
capital
No. of shares
after
Programme
Share capital
after
Programme
Date of filing
with the
Companies
Registry
SBB II
September 2023
500
Completed
129,404,256
1.72%
7,372,727,363
7,372,727,363
03-05-2024
SBB III
March 2024
500
Completed
104,639,681
1.42%
7,268,087,682
7,268,087,682
13-06-2024
SBB IV
SBB IV
500
Completed
93,149,836
1.28%
7,174,937,846
7,174,937,846
04-12-2024
SBB V
November 2024
500
Completed
89,372,390
1.25%
7,085,565,456
7,085,565,456
13-05-2025
SBB VI
June 2025
500
Completed
61,044,767
0.86%
7,024,520,689
7,024,520,689
05-12-2025
SBB VII
November 2025
500
In progress
(1)
(1) As at 31 December 2025, transactions were carried out for a total of 108 million euros, buying back a total of 10,822,959 treasury shares, equivalent to 21.69 % of the
maximum monetary amount (21,893,928 shares for 228 million euros, representing 45.58 % of the maximum amount, based on the most recent public information
before the preparation of this annual report, as at 19 February 2026).
For the purposes of calculating regulatory capital and in accordance with applicable prudential regulations,
CaixaBank has deducted the maximum monetary amount of the share buyback programmes (ä see Note 4).
CAPITAL AUTHORISATIONS
Report includes information regarding the authorisations granted at the Annual General Meeting for the Board
of Directors to increase the share capital.
Details of instruments issued under this agreement are presented in Note 19.3.
SHARE PREMIUM
The breakdown of the changes of the balance under
this heading is as follows:
_MOVEMENT OF SHARE PREMIUM
(Millions of euros)
Carrying
amount
BALANCE AT 31-12-2022
13,470
BALANCE AT 31-12-2023
13,470
Capital reduction – share buyback
programmes SBB II, SBB III and SBB IV
(1,161)
BALANCE AT 31-12-2024
12,309
Capital reduction - share buy-back
programmes SBB V and SBB VI
(846)
BALANCE AT 31-12-2025
11,463
RETAINED EARNINGS, REVALUATION RESERVES AND OTHER RESERVES
The breakdown of the balances of these headings is as follows:
_BREAKDOWN OF RESERVES
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Reserves attributable to the parent company of the CaixaBank Group
20,504
18,143
17,378
Legal reserve (1)
1,405
1,435
1,500
Restricted reserves (2)
1,037
887
560
Unrestricted reserves
7,470
5,417
5,706
Other consolidation reserves assigned to the Parent
10,592
10,404
9,612
Reserves of fully-consolidated subsidiaries (*)
(5,238)
(5,256)
(5,083)
Reserves of companies accounted for using the equity method
596
592
596
TOTAL
15,862
13,479
12,891
(1) At the end of the financial year 2025, the legal reserve reached the minimum required by the Capital Companies Act.
(2) Mainly through the cancellation of own shares (see “Share capital” section)
OTHER EQUITY INSTRUMENTS
The value of the undelivered shares corresponding
to the variable share-based remuneration
programmes (ä see Note 32) is detailed below:
_BREAKDOWN OF OTHER EQUITY INSTRUMENTS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Value of shares not
delivered
45
42
46
TREASURY SHARES
The breakdown of the changes of the balance under this heading is as follows:
_MOVEMENT OF TREASURY SHARES
(Millions of euros / Number of shares)
2025
2024
2023
No. of
shares
% Share
capital (1)
Cost/
Sales
No. of
shares
% Share
capital (1)
Cost/
Sales
No. of shares
% Share
capital (1)
Cost/
Sales
OPENING BALANCE
57,122,604
0.796 %
299
135,005,666
1.787 %
519
7,676,276
0.090 %
25
Acquisitions
115,859,937
872
255,883,307
1,292
132,847,483
513
Sales (2)
(156,572,433)
(1,026)
(333,766,369)
(1,512)
(5,518,093)
(19)
CLOSING BALANCE
16,410,108
0.234 %
145
57,122,604
0.796 %
299
135,005,666
1.787 %
519
(1) Percentage calculated on the basis of the total number of CaixaBank shares at the end of the respective years.
(2) In 2025, 2024 and 2023, the results of treasury share transactions generated were not significant, being recognised under “Other reserves”.
Note: At 31 December 2025, 2024 and 2023, a total of 274,292, 274,292 and 281,192 VidaCaixa shares, respectively, associated with unit-linked products, were not
included; these shares are recognised under “Financial assets not held for trading mandatorily measured at fair value through profit or loss” (ä see Note 11).
Note: as regards the evolution of treasury shares, please refer to the section on Share capital in this Note and Note 6.1.
Additionally, the number of treasury shares accepted as financial guarantees given by the Group and treasury
shares owned by third parties and managed by a Group company were as follows:
_ TREASURY SHARES ACCEPTED AS FINANCIAL GUARANTEES AND OWNED BY THIRD PARTIES
(Millions of shares / Millions of euros)
Treasury shares accepted as financial
guarantees
Treasury shares owned by third parties
managed by the Group
31-12-2025
31-12-2024
31-12-2023
31-12-2025
31-12-2024
31-12-2023
Number of treasury shares
13
13
19
16
13
14
% of share capital
0.188 %
0.187 %
0.249 %
0.226 %
0.184 %
0.182 %
Nominal amount
13
13
19
16
13
14
21.2. ACCUMULATED OTHER COMPREHENSIVE INCOME
Changes under this heading are contained in the statement of recognised income and expenses.
21.3. MINORITY INTERESTS
The following table shows the Group subsidiaries in which certain minority interests held a stake of 10 % or more:
_SUBSIDIARIES WITH NON-CONTROLLING SHAREHOLDERS WITH STAKES GREATER THAN 10 %
(Percentage)
Subsidiary
Minority shareholders
Minority interests
31-12-2025
31-12-2024
31-12-2023
Inversiones Inmobiliarias Teguise Resort
Metrópolis Inmobiliarias y Restauraciones
40 %
40 %
Coia Financiera Naval
Construcciones Navales P. Freire
21 %
21 %
21 %
Arrendadora de Equipamientos Ferroviarios
CAF Investment Projects, S.A.
15 %
15 %
Telefonica Consumer Finance
Telefónica
50 %
50 %
Telefónica Renting
Telefónica
50 %
50 %
50 %
22. Tax position
22.1. TAX CONSOLIDATION
The consolidated tax group for Corporation Tax
includes CaixaBank, as the parent, and subsidiaries
include Spanish companies in the commercial group
that comply with the requirements for inclusion
under regulations, including ”la Caixa” Banking
Foundation and Criteria Caixa. The other companies
in the commercial group file taxes in accordance
with applicable tax legislation.
Similarly, CaixaBank and some of its subsidiaries
have belonged to a consolidated tax group for value
added tax (VAT) since 2008, the parent company of
which is CaixaBank.
22.2. YEARS OPEN FOR REVIEW
CaixaBank has 2021 and subsequent years open for
review for Corporation Tax and the last four years for
other taxes applicable to it. The audit and verification
proceedings in respect of the 2016 to 2020 financial
years were completed in 2025 (ä see Note 20.3.2).
BPI has open tax years 2023 and onwards for the
main taxes applicable to it.
The various interpretations that can be drawn from
the tax regulations governing transactions carried
out by financial institutions may give rise to certain
contingent tax liabilities that cannot be objectively
quantified. The Group’s management considers that
the provision under “Provisions – Procedural matters
and pending tax litigation” in the balance sheet is
sufficient to cover these contingent liabilities.
22.3. RECONCILIATION OF ACCOUNTING PROFIT TO TAXABLE
PROFIT
The Group's reconciliation of accounting profit to taxable profit is presented below:
_RECONCILIATION OF ACCOUNTING PROFIT TO TAXABLE PROFIT
(Millions of euros)
2025
2024
2023
PROFIT/(LOSS) BEFORE TAX (A)
8,674
8,319
6,924
Adjustments to profit/(loss)
(342)
(354)
(435)
Return on equity instruments (1)
(54)
(93)
(154)
Share of profit/(loss) of entities accounted for using the equity method (1)
(288)
(261)
(281)
Taxable income/(tax loss)
8,332
7,965
6,489
Tax payable (taxable income * tax rate)
(2,500)
(2,390)
(1,947)
Adjustments
327
(120)
(161)
Changes in taxation of sales and gains/(losses) of portfolio assets
10
19
(6)
Changes in portfolio provisions excluding tax effect and other non-deductible expenses
(17)
(7)
(14)
Change in deferred tax assets and liabilities
1
5
10
Recognition of deferred tax assets and liabilities
2
Effect on tax expense of jurisdictions with different tax rates (2)
(10)
(4)
(4)
Tax effect of issues
89
86
83
Levy on banks and similar activities
(155)
(120)
Provision for bank levy litigation
(48)
Recognition of tax loss carryforwards and deductions
420
Other non-deductible expenses
(79)
(60)
(84)
Taxation of dividends and other
(39)
(4)
(28)
Income tax expense (B)
(2,164)
(2,525)
(2,108)
Income tax for the year (income/(expense))
(2,173)
(2,509)
(2,107)
Income tax adjustments
9
(16)
(1)
Tax on net interest income and fee and commission income (C) (Note 22.5)
(611)
INCOME TAX EXPENSE: D= (B) + (C)
(2,775)
(2,525)
(2,108)
PROFIT/(LOSS) AFTER TAX (A) + (D)
5,899
5,794
4,816
Tax rate (3)
33.4%
31.5%
32.5%
(1) Income to a large extent exempt from tax due to already having been taxed at source.
(2) Practically all of CaixaBank’s income and expense is taxed at the general Corporation Tax rate of 30 % in the case of the businesses in Spain, however other
jurisdictions are taxed at a different tax rate with a very low impact.
(3) The effective tax rate is calculated as the ratio between the income tax expense for the year, excluding corporate income tax adjustments, and profit before tax.
22.4. DEFERRED TAX ASSETS AND LIABILITIES
The changes in the balance of these headings are as follows:
_MOVEMENT OF DEFERRED TAX ASSETS
(Millions of euros)
31-12-2022
Regulari-
sations **
Additions
Disposals
31-12-2023
Regulari-
sations **
Additions
Disposals
31-12-2024
Regulari-
sations **
Additions
Disposals
31-12-2025
Contributions to pension plans and
funds for pre-retirement liabilities
873
12
(25)
860
14
(38)
836
(41)
(39)
756
Credit loss provisions
9,248
121
(275)
9,094
(791)
(362)
7,941
47
(374)
7,614
Provision for foreclosed property
2,641
31
(78)
2,594
1
(110)
2,485
95
(121)
2,459
Other temporary differences *
2,826
(134)
46
(434)
2,304
94
132
(440)
2,090
(62)
297
(230)
2,095
Unused tax credits
739
5
(426)
318
296
30
(303)
341
(59)
196
(309)
169
Tax loss carryforwards
1,977
23
(216)
1,784
(24)
62
(291)
1,531
(81)
224
(495)
1,179
TOTAL
18,304
58
46
(1,454)
16,954
(410)
224
(1,544)
15,224
(101)
717
(1,568)
14,272
Of which: monetisable
12,762
164
(378)
12,548
(776)
(510)
11,262
101
(534)
10,829
(*) Includes, inter alia, eliminations from intra-group transactions and those corresponding to different provisions, and other adjustments due to differences between accounting and tax rules.
(**) Includes the change in deferred tax assets corresponding to the annual corporate tax settlement.
_MOVEMENT OF DEFERRED TAX LIABILITIES
(Millions of euros)
31-12-2022
Regulari-
sations
Additions
Disposals
31-12-2023
Regulari-
sations
Additions
Disposals
31-12-2024
Regulari-
sations
Additions
Disposals
31-12-2025
Revaluation of property on first time
adoption of IFRS
289
(28)
261
(12)
249
(13)
236
Intangible assets from business
combinations
214
11
(15)
210
(33)
177
(27)
150
Others from business combinations
181
(57)
124
(1)
(46)
77
(48)
29
Other *
796
8
(53)
751
(1)
4
(191)
563
(1)
4
(76)
490
TOTAL
1,480
19
(153)
1,346
(2)
4
(282)
1,066
(1)
4
(164)
905
(*) Includes, inter alia, eliminations from intra-group transactions and those corresponding to different provisions, and other adjustments due to differences between accounting and tax rules.
Twice per year, in collaboration with an independent
expert, the Group assesses the recoverable amount
of its recognised deferred tax assets in the balance
sheet, on the basis of a budget consisting in a six-
year horizon with the forecasted results used to
estimate the recoverable value of the banking CGU
and forecast, subsequently, applying a sustainable
net interest income (NII) to the average total assets
and a normalised cost of risk (CoR) of 1.51 % and 0.40
%, respectively.
At 31 December 2025, the Group had total deferred
tax assets of 2,777 million euros relating to
unrecognised tax credits, of which 2,636 million euros
related to tax loss carryforwards and 141 million euros
to tax deductions.
These amounts include the recognition, during 2025,
of tax loss carryforwards and deductions amounting
to 420 million euros, of which 35 million euros arose
from the final adjustment of income tax for the
previous year and 385 million euros from their being
considered recoverable, following an improved set of
projections and results obtained from the
assessment exercise carried out.
The maximum recoverability period for tax assets
recognised on the balance sheet as a whole is less
than 10 years.
The Group conducts sensitivity analyses on the key
assumptions used to project the cash flows of the
recoverability model, with no significant variations
arising over the aforementioned period.
The exercises to assess the recoverability of tax
assets, which have been carried out since 2014, are
reinforced by the backtesting exercises, which show
a stable performance.
In light of the existing risk factors (ä see Note 3) and
the reduced deviation with respect to the estimates
used to draw up the budgets, the directors consider
that, despite the limitations for applying different
monetisable timing differences, tax loss
carryforwards and unused tax credits, the recovery
of all activated tax credits is still probable with future
tax benefits.
The type of deferred tax assets segregated by
jurisdiction of origin are set out below:
_NATURE OF DEFERRED TAX ASSETS RECOGNISED ON THE BALANCE SHEET 31-12-2025
(Millions of euros)
Temporary
differences
Of which:
Monetisable *
Tax loss
carryforwards
Unused tax credits
Spain
12,854
10,805
1,179
169
Portugal
70
24
TOTAL
12,924
10,829
1,179
169
(*) Correspond to monetisable temporary differences eligible for conversion into a claim on the tax authorities.
22.5. OTHER
TAX ON NET INTEREST INCOME AND FEE
AND COMMISSION INCOME
The Group has paid 580 million euros in respect of
the Interest and Fee Margin Tax (IMIC) for the 2024
tax period.
The IMIC for the 2024 tax period was scheduled to
accrue on 31 January 2025 in accordance with Royal
Decree-Law 9/2024. However, this accrual was
rendered legally ineffective on 23 January 2025 when
the aforementioned Royal Decree-Law was repealed
on that date. Therefore, in accordance with the legal
counsel received, it must be considered that such
accrual did not take place.
In view of this situation, the Group has made the
aforementioned payment for the 2024 tax period
and has recognised it on the assets side of the
balance sheet under “Financial assets at amortised
cost”, as it is expected to be recovered once the
accrual issue is definitively determined by legislation
or court order.
Additionally, and in accordance with prevailing law
and regulations, the Group recognised the IMIC for
the 2025 tax period under “Income tax expense or
income from continuing operations” in the
consolidated statement of profit or loss, for a total
amount of 611 million euros.
PILLAR 2
Law 7/2024 transposes the Pillar 2 Directive,
establishing a supplementary tax aimed at ensuring
a minimum global level of taxation for multinational
and large national groups.
Following the approval of the Directive, the Group
embarked upon a dedicated project to assess the
impact and implementation of this reform, which has
no significant impact on the Group.
The Group has applied the temporary and
mandatory exception to the requirements to
recognise and disclose deferred tax assets and
liabilities relating to income taxes.
BANKING SECTOR LEVY
In accordance with Law 38/2022 of 28 December, to
establish, inter alia, temporary levies on the banking
sector of 4.8 % on net interest income and net fee
and commission income, CaixaBank and certain
Group companies recognised, as at 1 January 2024, a
total of 493 million euros under “Other operating
expenses” in statement of profit or loss.
23. Guarantees and contingent
commitments
The breakdown of “Guarantees and contingent commitments given” included as memorandum items on the
balance sheets is set out below:
_BREAKDOWN OF COLLATERAL AND CONTINGENT LIABILITIES
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Exposure
Provision
Exposure
Provision
Exposure
Provision
Financial guarantees given
9,305
(125)
9,769
(112)
10,319
(135)
Stage 1
8,693
(2)
9,074
(6)
9,202
(7)
Stage 2
452
(18)
498
(5)
986
(11)
Stage 3
160
(105)
197
(101)
131
(117)
Loan commitments given
127,411
(118)
121,479
(98)
117,169
(119)
Stage 1
123,554
(79)
118,242
(67)
113,178
(78)
Stage 2
3,547
(18)
2,873
(13)
3,584
(13)
Stage 3
310
(21)
364
(18)
407
(28)
Other commitments given
38,396
(174)
36,022
(212)
32,097
(192)
Stage 1
36,562
(29)
34,086
(15)
29,884
(17)
Stage 2
1,521
(35)
1,600
(37)
1,874
(55)
Stage 3
313
(110)
336
(160)
339
(120)
The Group need only pay the amount of contingent
liabilities if the guaranteed counterparty breaches its
obligations. It believes that most of these risks will
expire without being called.
With respect to contingent liabilities, it is estimated
that a significant portion will expire before being
utilised and therefore cannot be considered as a
future funding requirement for the Group.
The provisions relating to contingent liabilities and
commitments are recognised under “Provisions” in
the accompanying consolidated balance sheet (ä
see Note 20).
The heading “Loan commitments given” breaks down
as follows:
_BREAKDOWN OF LOAN COMMITMENTS GIVEN
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Credit institutions
1,068
1,431
831
General governments
6,076
5,397
5,422
Other sectors
120,267
114,651
110,916
TOTAL
127,411
121,479
117,169
Of which: conditionally
drawable
7,962
5,588
5,463
Contingent liabilities linked to deposit for
irrevocable payment commitments (IPCs) of
the SRF
Since 2016, the Group's banking companies have
opted to realise a percentage of the annual
contribution payment to the Single Resolution Fund in
the form of irrevocable payment commitments
(IPCs), for which cash collateral has been provided.
As at 31 December 2025, the cumulative amount of
IPCs totalled 240 million euros (recognised under
“Other commitments given”), with no provisions
recorded.
The CPIs of the Single Resolution Fund are deducted
from CET1.
24. Other significant disclosures
24.1. TRANSACTIONS FOR THE ACCOUNT OF THIRD PARTIES
The breakdown of off-balance sheet funds managed on behalf of third parties is as follows:
_BREAKDOWN OF TRANSACTIONS ON BEHALF OF THIRD PARTIES
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Off-balance sheet customer funds
669,555
605,911
547,003
Assets under management
202,860
182,946
160,827
Mutual funds, portfolios and SICAVs
150,947
133,102
114,821
Pension funds
51,913
49,844
46,006
Other *
4,450
6,534
6,179
Financial instruments held in trusteeship for third parties
259,385
233,485
219,170
(*) Includes temporary funds associated with transfers and collections, in addition to other funds distributed by CaixaBank and Banco BPI.
24.2. FINANCIAL ASSETS TRANSFERRED
The Group converted a portion of their homogeneous loan and credits into fixed-income securities by
transferring the assets to various securitisation special purpose vehicles set up for this purpose.
The balances relating to the transfer of assets are presented below:
_BREAKDOWN OF BALANCES RELATING TO ASSET TRANSFERS
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Securitised assets held on-balance sheet *
24,374
23,079
27,640
Securitised mortgage loans
11,617
15,296
19,046
Other securitised loans
4,849
4,932
7,199
Loans to corporates
1,821
2,847
4,303
Leasing arrangements
181
263
Consumer financing
2,957
1,771
2,435
Other
71
133
198
Synthetic securitisation transactions
7,908
2,851
1,395
Repo securitisation bonds
15,406
19,907
25,405
Credit enhancements
1,564
1,970
2,684
(*) The outstanding amounts of securitisations derecognised from the balance sheet are not material.
The securitised loans retained on the balance sheet and the credit enhancements are recognised under
“Financial assets at amortised cost”, while the securitisation bonds placed on the market are recognised under
“Financial liabilities at amortised cost – Debt securities issued” in the balance sheet.
24.3. FINANCIAL ASSETS DERECOGNISED DUE TO IMPAIRMENT
A summary of the movements in the items removed from the balance sheet because their recovery is
considered remote is shown below. These financial assets are recognised under “Suspended assets” in the
memorandum accounts supplementing the balance sheet:
_CHANGES IN WRITTEN-OFF ASSETS
(Millions of euros)
2025
2024
2023
OPENING BALANCE
18,937
18,053
18,276
Additions
1,531
1,711
2,052
Disposals
958
827
2,275
For cash recovery of principal (Note 34)
228
262
249
Disposal of written-off assets **
412
449
782
Due to expiry of the statute-of-limitations period, forgiveness or any other cause
318
116
1,244
CLOSING BALANCE
19,510
18,937
18,053
Of which: interest accrued on the non-performing loans *
7,187
6,639
6,331
(*) Primarily includes interest on financial assets at the time of derecognition from the consolidated balance sheet.
(**) Corresponds to the sale of non-performing and written-off assets and includes interest related to these portfolios.
25. Interest income
The breakdown of this item in the accompanying statement of profit or loss is as follows:
_BREAKDOWN OF INTEREST INCOME
(Millions of euros)
2025
2024
2023
Banking
and other
business
Insurance
activity
Banking
and other
business
Insurance
activity
Banking
and other
business
Insurance
activity
Central banks
991
1,723
1,410
Credit institutions
714
664
1
403
Debt securities
1,397
2,077
1,317
1,943
1,211
1,729
Financial assets held for trading
19
25
13
Financial assets compulsorily measured at fair
value through profit or loss
1
Financial assets at fair value through other
comprehensive income
259
1,947
160
1,817
186
1,641
Financial assets at amortised cost
1,119
130
1,132
126
1,012
87
Loans and advances to customers and other
financial income
13,211
15,421
13,535
General governments
436
549
516
Trade credits and bills
696
858
760
Mortgage loans
5,373
6,696
5,809
Loans secured by personal guarantee
6,134
6,520
5,730
Other
572
798
720
Adjustments to income due to hedging transactions
(195)
(175)
(143)
(30)
(79)
Interest income – liabilities
1
1
14
TOTAL
16,119
1,902
18,983
1,914
16,494
1,729
  Of which: interest on exposures in stage 3 
328
371
311
The average effective interest rate of the various financial assets categories calculated on average net
balances (excluding rectifications) is as follows:
_AVERAGE RETURN ON ASSETS
(Percentage)
2025
2024
2023
Deposits at central banks
2.06 %
3.43 %
3.37 %
Financial assets held for trading – debt securities
2.35 %
3.29 %
2.74 %
Financial assets compulsorily measured at fair value through profit or loss - Debt securities
6.64 %
Financial assets at fair value through comprehensive income / Available-for-sale financial
assets – Debt securities
2.53 %
2.17 %
1.82 %
Financial assets at amortised cost
Loans and advances to credit institutions
3.36 %
4.13 %
3.28 %
Loans and advances to customers
3.75 %
4.53 %
3.92 %
Debt securities
1.39 %
1.5 %
1.29 %
26. Interest expense
The breakdown of this item in the accompanying statement of profit or loss is as follows:
_BREAKDOWN OF INTEREST EXPENSES
(Millions of euros)
2025
2024
2023
Central banks
(4)
(15)
(411)
Credit institutions
(530)
(930)
(1,435)
Money market transactions through counterparties
(1)
(11)
(19)
Customer deposits and other finance costs
(2,815)
(3,657)
(1,683)
Debt securities issued (1)
(1,479)
(1,432)
(1,063)
Adjustments to expenses as a consequence of hedging transactions
(665)
(1,983)
(1,857)
Asset interest expense
(1)
(21)
(22)
Interest on lease liabilities (Note 19.4)
(17)
(18)
(15)
Other
(69)
(18)
(13)
TOTAL BANKING AND OTHER BUSINESS
(5,581)
(8,085)
(6,518)
Finance expense from insurance contracts (2)
(1,756)
(1,692)
(1,582)
Other interest expenses
(13)
(12)
(10)
TOTAL INSURANCE ACTIVITY
(1,769)
(1,704)
(1,592)
TOTAL
(7,350)
(9,789)
(8,110)
(1) Excluding interest from preference shares accountable as Additional Tier 1 capital (recognised in shareholders’ equity).
(2) Interest accrual expenses do not include those corresponding to direct participation products, which amount to -1,830 million, -2,425 million and 1,968 million euros
in 2025, 2024 and 2023 respectively, given that they are offset by income of the same nature. In these products, upon redemption, the policyholder receives the
market value of the underlying assets, and there is no interest rate guarantee. Note 14 shows this interest accretion for the gross amount without offsetting.
The average effective interest rate of the various financial liabilities categories calculated on average net
balances (excluding rectifications) is set out below:
_AVERAGE RETURN ON LIABILITIES
(Percentage)
2025
2024
2023
Deposits from central banks
4.21 %
5.38 %
3.29 %
Deposits from credit institutions
2.77 %
3.85 %
3.47 %
Customer deposits
0.64 %
0.90 %
0.44 %
Debt securities issued (excluding subordinated liabilities)
2.88 %
2.58 %
1.99 %
Subordinated liabilities
2.61 %
2.34 %
1.87 %
27. Dividend income
The breakdown of this item in the accompanying statement of profit or loss is as follows:
_DIVIDEND INCOME
(Millions of euros)
2025
2024
2023
Telefónica (Note 11.1)
43
61
Banco Fomento de Angola
50
45
73
Other
11
12
29
TOTAL
61
100
163
28. Fee and commission income
The breakdown of this item in the accompanying statement of profit or loss is as follows:
_BREAKDOWN OF FEE AND COMMISSION INCOME
(Millions of euros)
2025
2024
2023
Contingent liabilities
270
256
250
Credit facility drawdowns
153
151
133
Exchange of foreign currencies and banknotes
170
168
164
Collection and payment services
1,066
1,173
1,253
Of which: credit and debit cards
542
591
611
Securities services
184
149
126
Marketing of non-banking financial products
1,837
1,678
1,555
Other fees and commissions
733
624
556
TOTAL
4,413
4,199
4,037
_BREAKDOWN OF FEE AND COMMISSION EXPENSE
(Millions of euros)
2025
2024
2023
Assigned to other entities
(164)
(156)
(141)
Of which: transactions with cards and ATMs
(123)
(123)
(118)
Securities transactions
(33)
(28)
(28)
Other fees and commissions
(249)
(237)
(210)
TOTAL
(446)
(421)
(379)
29. Gains/(losses) on financial
assets and liabilities
The breakdown of this item in the accompanying statement of profit or loss is as follows:
_BREAKDOWN OF GAINS OR LOSSES ON FINANCIAL ASSETS AND LIABILITIES
(Millions of euros)
2025
2024
2023
Banking
and other
business
Insurance
activity
Banking
and other
business
Insurance
activity
Banking
and other
business
Insurance
activity
On derecognition of financial assets and
liabilities not measured at fair value through
profit or loss
29
12
76
10
96
(2)
Financial assets at amortised cost
13
44
3
Debt securities
10
28
3
Loans and advances
3
16
Financial liabilities at amortised cost
6
20
100
Financial assets at fair value through other
comprehensive income
10
12
12
10
(7)
(2)
Debt securities (Note 11)
10
12
12
10
(7)
(2)
On financial assets and liabilities held for
trading
292
(8)
(42)
Equity instruments
245
69
108
Debt securities
4
9
11
Financial derivatives *
43
(86)
(161)
For non-trading financial assets mandatorily
measured at fair value through profit or loss
3
1
2
19
5
Equity instruments
(5)
3
1
2
3
5
Debt securities
5
Loans and advances
16
Hedge accounting results
3
31
(36)
41
(44)
74
Ineffective portions of fair value hedges
3
31
(36)
41
(44)
74
Valuation of hedging derivatives (Note 12)
(3)
162
1,084
(49)
1,916
(168)
Valuation of the items covered (Note 12)
6
(131)
(1,120)
90
(1,960)
242
TOTAL
324
46
33
53
29
77
(*) The net profit/(loss) linked to financial derivatives should be considered together with the profit/(loss) recorded under “Exchange differences (net)” in the
statement of profit or loss since the Group manages the currency risk to which it is exposed by arranging financial derivatives, which partially hedge the currency
exposure of foreign currency monetary items and the results generated on the purchase and sale of foreign currencies, the result of which is reported under the
latter heading. The rest comprises primarily the margin for trading derivatives to customers and the change in valuation adjustments for credit risk (CVA/DVA) and
funding (FVA) ( ä see Note 35).
30. Other operating income and
expense
The breakdown of this item in the accompanying statement of profit or loss is as follows:
_BREAKDOWN OF OTHER OPERATING INCOME
(Millions of euros)
2025
2024
2023
Income from investment property and other income
89
84
91
Sales and income from provision of non-financial services
175
258
339
Other income
253
182
161
TOTAL
517
524
591
_BREAKDOWN OF OTHER OPERATING EXPENSE
(Millions of euros)
2025
2024
2023
Contribution to the Deposit Guarantee Fund * / Single Resolution Fund **.
(19)
(13)
(627)
Operating expenses from real estate investments and other
(97)
(96)
(152)
Changes in inventories and other expenses of non-financial activities
(121)
(193)
(270)
Expenses associated with regulators and supervisors
(27)
(21)
(25)
Equity provision associated with monetisable DTAs
(96)
(109)
(130)
Banking sector levy (Note 22)
(493)
(373)
Other items
(420)
(412)
(351)
TOTAL
(780)
(1,337)
(1,928)
(*) Deposit Guarantee Fund: With the payment by the member institutions of the ordinary contributions for 2023, the minimum target level of 0.8 % required under
European deposit guarantee scheme legislation was reached, with some advance and a comfortable margin; this level was required to be attained no later than 3
July 2024. For this reason, the Management Committee of the Credit Institutions Deposit Guarantee Fund agreed not to request the annual contribution to the deposit
guarantee compartment from 2024 onward. From that date onwards, only the annual contribution to the securities compartment will be made.
(**) Single Resolution Fund: Law 11/2015 and Royal Decree 1012/2015 established the requirements that banks would make at least one annual contribution to the
National Resolution Fund (NRF) in addition to the annual contribution that will be made to the Deposits Guarantee Fund (DGF) by member institutions.
For the SRF, a minimum fundraising target equivalent to 1 % of the covered deposits of credit institutions has been set to be reached by 31 December 2023 (i.e. at the
end of the initial eight-year period starting on 1 January 2016). On 15 February 2024, the Single Resolution Board (SRB) reported that, with the financial resources
available in the Single Resolution Fund (SRF) as at 31 December 2023, the target level of 1% of covered deposits of the participating Member States had already been
reached.
Future contributions will depend on the results of the SRB’s annual assurance exercise.
31. Insurance service result
A breakdown of this item in the accompanying statement of profit or loss is shown below:
_RECONCILIATION OF INSURANCE SERVICE INCOME AND EXPENSES
(Millions of euros)
2025
2024
2023
Risk
Savings
Direct
interest
Total
Risk
Savings
Direct
interest
Total
Risk
Savings
Direct
interest
Total
Contracts not measured
under PAA
621
1,174
296
2,091
568
1,187
265
2,020
520
1,449
242
2,211
Amounts related to
changes in the liability for
the remaining coverage
621
1,174
296
2,091
568
1,187
265
2,020
520
1,449
242
2,211
Expected claims and
other attributable
expected insurance
expenses
391
766
183
1,340
380
784
141
1,305
359
1,110
132
1,601
Changes in risk
adjustment for non-
financial risk
14
79
35
128
30
45
27
102
31
41
20
92
CSM recognised in PL for
services rendered
216
329
78
623
158
358
97
613
130
298
90
518
Contracts measured
under PAA - Amounts
related to changes in
liability for remaining
coverage
1,171
1,171
1,033
1,033
952
1
953
TOTAL INSURANCE SERVICE
INCOME (Note 14)
1,792
1,174
296
3,262
1,601
1,187
265
3,053
1,472
1,450
242
3,164
Incurred claims and
other directly
attributable expenses
(914)
(717)
(129)
(1,760)
(821)
(841)
(131)
(1,793)
(745)
(1,254)
(107)
(2,106)
Changes related to
past service -
Adjustments to liability
for claims incurred
(96)
(64)
(22)
(182)
(46)
42
(16)
(20)
(36)
73
(11)
26
Changes related to
future services - losses
and loss reversals on
onerous contracts
(2)
2
0
1
(8)
7
0
10
52
(2)
60
TOTAL INSURANCE SERVICE
EXPENSES (Note 14)
(1,010)
(783)
(149)
(1,942)
(866)
(807)
(140)
(1,813)
(771)
(1,129)
(120)
(2,020)
INSURANCE SERVICE
RESULT
782
391
147
1,320
735
380
125
1,240
701
321
122
1,144
Expenses directly attributable to insurance contracts are recognised under Insurance service expenses. The
breakdown of these expenses, if recognised on the basis of their nature, is as follows:
_RECONCILIATION OF EXPENSES DIRECTLY ATTRIBUTABLE TO INSURANCE CONTRACTS BY NATURE
(Millions of euros)
2025
2024
2023
Fee and commission income
52
53
47
Personnel expenses
457
406
369
Other administrative expenses
212
176
169
Depreciation and amortisation
81
70
61
TOTAL
802
705
646
32. Personnel expenses
The breakdown of this item in the accompanying
statement of profit or loss is as follows:
_BREAKDOWN OF PERSONNEL EXPENSES
(Millions of euros)
2025
2024
2023
Wages and salaries
(2,711)
(2,607)
(2,413)
Social security contributions
(797)
(735)
(686)
Contributions to pension
plans (saving and risk) *
(212)
(187)
(191)
Other personnel expenses
(252)
(247)
(226)
TOTAL
(3,972)
(3,776)
(3,516)
(*) Includes premiums paid
The expense recognised in "Contributions to defined
pension plans" includes mainly mandatory
contributions stipulated which are made to cover
retirement, disability and death obligations of serving
employees.
“Other personnel expenses” includes, inter alia,
training expenses, education grants and indemnities
and other short term benefits. This heading also
records the cost of the capital-instrument-based
remuneration plans, recorded with a balancing entry
under 'Shareholders' equity — Other equity items' of
the accompanying balance sheet, net of the
corresponding tax effect.
Share-based remuneration plans are specified in the
Annual Corporate Governance Report –
Remuneration.
The average number of employees, by professional
category and gender, is set out below:
_AVERAGE NUMBER OF EMPLOYEES *
(Number of employees)
2025
2024
2023
Male
Female
Of which: with
a disability ≥
33 %
Male
Female
Of which: with
a disability ≥
33 %
Male
Female
Of which: with
a disability ≥
33 %
Executives
3,259
2,316
41
3,196
2,220
42
3,270
2,205
35
Middle management
4,193
4,448
74
4,156
4,339
70
3,985
4,175
67
Managers
13,198
19,216
564
12,513
18,999
538
12,215
18,859
491
TOTAL
20,650
25,980
679
19,865
25,558
650
19,470
25,239
593
(*) The distribution, by occupational category and gender, at any given time is not significantly different from that of the average number of employees.
33. Other administrative
expenses
The breakdown of this item in the accompanying statement of profit or loss is as follows:
_BREAKDOWN OF OTHER ADMINISTRATIVE EXPENSES
(Millions of euros)
2025
2024
2023
IT and systems
(621)
(566)
(544)
Advertising and publicity *
(195)
(170)
(156)
Property and fixtures
(122)
(120)
(134)
Rent **
(19)
(15)
(17)
Communications
(77)
(78)
(73)
Outsourced administrative services
(126)
(61)
(110)
Tax contributions
(35)
(32)
(61)
Surveillance and security carriage services
(45)
(48)
(48)
Representation and travel expenses
(72)
(67)
(66)
Printing and office materials
(10)
(11)
(13)
Technical reports
(91)
(88)
(79)
Legal and judicial
(23)
(14)
(11)
Governing and control bodies
(10)
(8)
(7)
Other expenses
(206)
(276)
(212)
TOTAL
(1,652)
(1,554)
(1,531)
(*) Includes advertising in media, sponsorships, promotions and other commercial expenses.
(**) The short-term amount of rental expenses in which IFRS 16 has not been applied is immaterial.
INFORMATION ON THE AVERAGE PAYMENT PERIOD TO SUPPLIERS
The following tables provide a breakdown of the required information relating to payments made and pending
at the balance sheet date in Spain:
_PAYMENTS MADE AND OUTSTANDING AT THE REPORTING DATE
(Million euros)/Number of invoices
2025
2024
2023
Amount
%
Number of
invoices
%
Amount
%
Number of
invoices
%
Amount
%
Number of
invoices
%
Total
payments
made
3,631
1,493,372
3,260
1,334,986
3,366
1,238,560
Of which:
paid within
the legal
period (1)
3,396
93.5%
1,433,816
96.0%
3,038
93.2%
1,284,057
96.2%
2,906
86.3%
1,186,609
95.8%
Total
payments
pending
96
13,191
64
19,242
37
6,977
TOTAL
3,727
1,506,563
3,324
1,354,228
3,403
1,245,537
(1) In accordance with the Second Transitional Provision of Act 15/2010 of 5 July, covering measures to combat non-performing assets in commercial transactions, by
default, the maximum statutory period for payments between companies is 30 calendar days, which may be extended to 60 calendar days, provided that both
parties agree.
_AVERAGE PAYMENT PERIOD AND PAYMENT RATIOS TO SUPPLIERS
(Day)
2025
2024
2023
Average payment period to suppliers
12.7
12.6
16.0
Ratio of transactions paid
12.5
12.4
16.0
Ratio of transactions pending payment
23.5
18.6
16.7
EXTERNAL AUDITOR/ASSURANCE PROVIDER FEES
The heading “Technical reports” shows the fees accrued for services rendered by the auditor/assurance
provider, excluding the corresponding VAT, as detailed below:
_BREAKDOWN OF EXTERNAL AUDITOR/ASSURANCE PROVIDER FEES (1)
(Thousands of euros)
2025
2024
2023
Group auditor / assurance provider (PwC) (2)
Audit – Assurance
6,862
6,861
6,424
Audit of financial statements
6,862
6,861
6,424
Assurance of sustainability status (3)
0
0
0
Review services other than audit/assurance
2,759
3,104
3,039
Review services prescribed by statutory or supervisory regulation
1,448
1,490
1,843
Limited review
573
559
969
Customer asset protection reports
157
152
147
Review of forms of indicators to calculate the contribution to the SRF/SRB
9
41
37
Report on the financial status and capital adequacy of insurance companies
444
430
412
Report on agreed procedures involving impairment of BPI credit portfolio
152
142
131
Other agreed-upon procedures reports
113
166
147
Other review services
1,311
1,614
1,196
Comfort letters for issues
584
463
654
Non-Financial Reporting Review Report (NFRD) (3)
555
525
237
Report on the System of Internal Control over Financial Reporting
27
26
25
Sustainability metric assurance reports
113
430
118
Other assurance services
32
170
162
Other services
70
25
342
Other auditors - (Grant Thornton)
Audit – Assurance
250
235
Audit of financial statements
250
235
Review services other than audit/assurance
50
50
Review services prescribed by statutory or supervisory regulation
50
50
Limited review
50
50
Other services
35
34
TOTAL
10,026
10,309
9,805
(1) The services arranged with our auditors comply with the Spanish Auditing Act's requirements of independence, and none of the tax consultancy work or other
performed is incompatible with auditing duties.
(2) CaixaBank's separate and consolidated financial statements for 2023, 2024 and 2025 were audited by PricewaterhouseCoopers Auditores, S.L., with registered
address at Paseo de la Castellana 259 B, Torre PWC, 28046 Madrid. The financial statements have been filed in the corresponding public registers of the CNMV. The
GSM on 6 April 2017, approved the appointment of the external auditor for the years 2018 to 2020, following Regulation 537/2014. This appointment was extended to
include 2024 and 2025 at the meetings on 31 March 2023, and 22 March 2024, respectively. PricewaterhouseCoopers Auditores, S.L. has served as CaixaBank's auditor
for the financial years 2023, 2024, and 2025 (up to the preparation of these financial statements) without resigning or being removed from their position.
(3) As at the end of the 2025 financial year, EU Directive 2022/2464 on Corporate Sustainability Reporting (CSRD) had not yet been transposed into Spanish or
Portuguese law. Accordingly, the fees corresponding to the “Statement of Non-Financial Information” review remain classified as “Review services other than audit/
assurance – Other review services”, which are not excludable for the purposes of calculating the regulatory ratio.
Note: The regulatory ratio, calculated as the sum of “Review services other than audit/assurance – Other review services” and “Other services” over the average audit
fees for the last three financial years, amounts to 21 %. Pursuant to current regulations, CaixaBank has only excluded from the numerator the review services
prescribed by legal regulations for the auditor, under the terms of Regulation (EU) No 537/2014 of the European Parliament and of the Council in Article 4(2).
34. Impairment of financial
assets not measured at fair
value
The breakdown of this item in the accompanying statement of profit or loss is as follows:
_BREAKDOWN OF IMPAIRMENT OR REVERSAL OF IMPAIRMENT OF FINANCIAL ASSETS NOT MEASURED AT
FAIR VALUE THROUGH PROFIT OR LOSS
(Millions of euros)
2025
2024
2023
Banking and
other
business
Insurance
activity
Banking and
other
business
Insurance
activity
Banking and
other
business
Insurance
activity
Financial assets at amortised cost
(935)
(1,056)
(1,224)
Loans and advances
(935)
(1,056)
(1,224)
Net charges (Note 11)
(814)
(863)
(992)
Credit institutions
1
(2)
Customers
(814)
(864)
(990)
Of which POCIs
58
56
(12)
Write-downs
(349)
(455)
(481)
Recovered written-off assets (Note
24.3)
228
262
249
Financial assets at fair value through
other comprehensive income (Note 11)
1
2
(1)
(3)
TOTAL
(935)
(1,055)
2
(1,225)
(3)
35. Information on fair value
The Group's process for determining fair value
ensures that the assets and liabilities are measured
according to applicable criteria. In that regard, the
measurement techniques used to estimate fair value
comply with the following aspects:
| The most consistent and appropriate financial
and economic methods are used, which have
proven to provide the most realistic estimate of
the price of the financial instrument and are
commonly used by the market.
| They maximise the use of available information,
both in terms of observable data and recent
transactions of a similar nature, and limit —to the
extent possible— the use of unobservable data
and estimates.
| They are widely and sufficiently documented,
including the reasons for their choice compared
to other alternatives.
| The measurement methods chosen are
respected over time, provided that there are no
reasons to change the reasons for their choice.
| The validity of measurement models is regularly
assessed using recent transactions and current
market data.
Assets and liabilities are classified into one of the
following levels using the following method to obtain
their fair value:
LEVEL 1
Assets and liabilities valued using the price that
would be paid in an organised, transparent and
deep market (“the quoted price” or “the market
price”). In general, the following are included at this
level:
| Quoted debt securities. The following are mainly
classified at this level:
| Spanish and foreign public debt bonds, as well
as other debt instruments issued by Spanish and
foreign issuers.
| Spanish and foreign public debt bonds under the
insurance activity.
| Own securities issued by the Group, mainly
simple bonds and mortgage bonds.
| Quoted equity instruments. Investments in
quoted shares and investments in collective
investment institutions are mainly classified at
this level.
| Derivatives traded in organised markets.
LEVEL 2
Assets and liabilities where the relevant inputs used
in the valuation are directly or indirectly observable
in the market such as quoted prices for similar assets
or liabilities in active markets, interest rate curves or
credit spreads, among others. In general, the
following are included at this level:
| Debt securities of quoted debt with a low volume
and level of market activity. Public debt bonds of
Spanish autonomous communities, as well as
other private debt instruments, are mainly
classified at this level.
| Over-the-counter hedging and trading
derivatives. Interest-rate swaps, as well as
financial swaps on goods and other risks, are
mainly classified at this level.
| Real estate assets corresponding to real estate
investments, inventories, as well as assets arising
from credit restructurings.
LEVEL 3
Assets and liabilities for which the relevant data used
for measurement are not observable market data,
for the measurement of which alternative
techniques are used, including price requests
submitted to the issuer or the use of market
parameters corresponding to instruments with a risk
profile that can be equated to that of the instrument
being measured. In general, the following are
included at this level:
| Debt securities.
| Unquoted equity instruments.
| Loans and receivables.
| Deposits.
35.1. FAIR VALUE OF FINANCIAL ASSETS AND LIABILITIES MEASURED AT FAIR VALUE
The fair value of the financial instruments measured at fair value recognised in the balance sheet, broken down by associated carrying amount and level, is as follows:
_FAIR VALUE OF FINANCIAL ASSETS (FA) MEASURED AT FAIR VALUE (FV)
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Carrying
amount
Fair value
Carrying
amount
Fair value
Carrying
amount
Fair value
Total
Level 1
Level 2
Level 3
Total
Level 1
Level 2
Level 3
Total
Level 1
Level 2
Level 3
FA held for trading (Note 11)
5,799
5,799
1,434
4,365
5,688
5,688
844
4,844
6,993
6,993
680
6,309
4
Derivatives (Note 12.1)
4,378
4,378
13
4,365
4,867
4,867
23
4,844
6,344
6,344
35
6,309
Equity instruments
641
641
641
415
415
415
303
303
303
Debt securities
780
780
780
406
406
406
346
346
342
4
FA not designated for trading compulsorily
measured at FV through profit or loss (Note 11 )
71
71
30
6
35
88
88
29
6
53
124
124
50
6
68
Equity instruments
71
71
30
6
35
88
88
29
6
53
124
124
50
6
68
FA at FV through OCI (Note 11)
10,956
10,956
10,337
10
609
9,630
9,630
9,053
577
9,378
9,378
8,752
626
Equity instruments
610
610
1
609
578
578
1
577
1,340
1,340
714
626
Debt securities
10,346
10,346
10,336
10
9,052
9,052
9,052
8,038
8,038
8,038
Derivatives - hedge accounting (Note 12.2)
1,125
1,125
1,125
359
359
359
526
526
526
TOTAL BANKING ACTIVITY AND OTHER
17,951
17,951
11,801
5,506
644
15,765
15,765
9,926
5,209
630
17,021
17,021
9,482
6,841
698
FA not designated for trading compulsorily
measured at FV through profit or loss (Note 11 )
21,249
21,249
21,005
244
17,160
17,160
16,944
216
13,261
13,261
13,229
32
Equity instruments
21,247
21,247
21,003
244
17,160
17,160
16,944
216
13,261
13,261
13,229
32
Debt securities
2
2
2
FA designated at FV through profit or loss (Note 11)
5,698
5,698
5,657
14
27
6,498
6,498
6,468
12
18
7,240
7,240
7,219
3
18
Debt securities
5,698
5,698
5,657
14
27
6,498
6,498
6,468
12
18
7,240
7,240
7,219
3
18
FA at FV through OCI (Note 11)
60,226
60,226
60,192
23
11
59,137
59,137
59,024
98
15
57,212
57,212
56,338
860
14
Equity instruments
1
1
1
1
1
1
Debt securities
60,225
60,225
60,192
23
10
59,136
59,136
59,024
98
14
57,212
57,212
56,338
860
14
Derivatives - hedge accounting (Note 12.2)
252
252
252
172
172
172
680
680
680
TOTAL INSURANCE ACTIVITY
87,425
87,425
86,854
533
38
82,967
82,967
82,436
498
33
78,393
78,393
76,786
1,575
32
_FAIR VALUE OF FINANCIAL LIABILITIES (FL) MEASURED AT FAIR VALUE (FV)
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Carrying
amount
Fair value
Carrying
amount
Fair value
Carrying
amount
Fair value
Total
Level 1
Level 2
Level 3
Total
Level 1
Level 2
Level 3
Total
Level 1
Level 2
Level 3
FL held for trading (Note 19)
3,133
3,133
315
2,818
3,631
3,631
230
3,401
2,253
2,253
92
2,161
Derivatives (Note 12.1)
2,826
2,826
8
2,818
3,420
3,420
19
3,401
2,189
2,189
28
2,161
Short positions
307
307
307
211
211
211
64
64
64
Derivatives - hedge accounting (Note 12.2)
974
974
974
1,381
1,381
1,381
1,278
1,278
1,278
TOTAL BANKING AND OTHER BUSINESS
4,107
4,107
315
3,792
5,012
5,012
230
4,782
3,531
3,531
92
3,439
FL designated at FV through profit or loss
(Note 19)
4,273
4,273
4,273
3,600
3,600
3,600
3,283
3,283
3,283
Deposits
4,269
4,269
4,269
3,594
3,594
3,594
3,281
3,281
3,281
Other financial liabilities
4
4
4
6
6
6
2
2
2
Derivatives - hedge accounting (Note 12.2)
3,025
3,025
3,025
3,328
3,328
3,328
6,399
6,399
6,399
TOTAL INSURANCE ACTIVITY
7,298
7,298
4,273
3,025
6,928
6,928
3,600
3,328
9,682
9,682
3,283
6,399
The main valuation techniques, assumptions and inputs used in fair value estimation for levels 2 and 3 by type
of financial instruments are as follows:
Non-observable inputs
Instrument type
Assessment techniques
Observable inputs
Swaps
Present value method
Interest rate curves
Probability of default for the
calculation of CVA and DVA
Derivatives
Exchange rate
options
Black-Scholes &model
Stochastic local volatility model
Vanna-Volga model
Interest rate curves
Quoted option price
Exchange rate spot prices
Probability of default for the
calculation of CVA and DVA
Interest rate curves
Quoted option price
Probability of default for the
calculation of CVA and DVA
Interest rate
options
Present value method
Normal Black model
Index and
equity options
Black-Scholes model
Local volatility
Quoted option prices
Index and share prices
Correlations
Dividends
Probability of default for the
calculation of CVA and DVA.
Commodity
options
Geometric Brownian Motion Model
Commodity spot prices
Exchange rate spot prices
Futures curves
Credit
Interest rate curves
Credit Default Swap curves
Probability of default for the
calculation of CVA and DVA.
Present value method
Intensity of default
Equity instruments
DCF (Discounted Cash Flow)
ECF (Equity Cash Flow)
DDM (Dividend Discount Method)
Underlying carrying amount
Macroeconomic inputs
Risk premia and market premia
Market peers
Business planes
Perpetual growth (g)
Net equity
Debt securities
Present value method
Interest rate curves
Risk premia
Market peers
Observable market prices
Risk premia
Loans and advances
Present value method
Interest rate curves
Early cancellation ratios
Credit loss ratios (internal
models)
(1) Present value method (net present value): this model uses the cash flows of each instrument, which are established in the different contracts, and deducts them to
calculate the present value.
(2) Market peers (similar asset prices): market peer instrument prices, reference indices or benchmarks are employed to calculate the performance as of the entry
price or its current valuation, making subsequent adjustments to take into account the differences between the measured asset and the one taken as reference. It can
also be assumed that the price of an instrument is equivalent to another one.
(3) Black-Scholes model: this model applies a log-normal distribution of the securities prices in such a way that, under a neutral risk, the return expected is the risk-free
interest rate. Under this assumption, the price of vanilla options can be calculated analytically, in such a way that the volatility of the price process can be obtained by
inverting the BS formula for a premium quoted on the market.
(4) Normal Black model: When interest rates approach zero (or become negative), interest rate options become non-modellable by the Black-Scholes model. With the
same assumptions as this model, but on the assumption that forward interest rates follow a normal distribution, we obtain the Normal Black Model, which is used to
measure these interest rate options.
(5) Local stochastic volatility model: Model in which volatility follows a stochastic process over time depending on the level of moneyness, reproducing the ‘volatility
smiles’ observed in the market. These models are appropriate for long-term exotic options using Monte Carlo simulation or the resolution of differential equations for
valuation purposes.
(6) Vanna-Volga model: this model is based on building the local replica portfolio whose hedging costs of second derivatives, vanna (premium derivative with respect
to the volatility and the underlying) and volga (premium's second derivative with respect to the volatility), are added to the corresponding Black-Scholes prices in order
to reproduce the volatility smiles.
(7) Default intensity model: a model that extracts the instant probability of default from the market Credit Default Swaps quote of a given issuer/contract. The survival
function of the issuer with which credit swaps are measured is obtained using these default intensities.
(8) DCF (Discounted Cash Flow): This method analyses and estimates future flows for shareholders and creditors, and then updates them, discounting at a weighted
average rate cost of capital (WACC).
(9) DDM (Dividend Discount Method): future dividend flows are estimated, and then updated, discounting at the cost of equity (ke). A method widely used in regulated
entities with limitations, therefore, to the distribution of dividends since they must keep minimum own funds (e.g. Banking)
(10) ECF (Equity cash flow): This method analyses and estimates future flows for shareholders, and then updates them, discounting at the cost of equity (ke).
(11) Underlying carrying amount: Equity according to financial statements. A method used for holdings for which assets are considered to be measured at or near fair
value.
(12) Geometric Brownian Motion Model: the price of the underlying asset is modelled using a lognormal stochastic process, enabling the valuation of options.
The measurements obtained using internal models
may differ if other techniques were applied or
assumptions used regarding interest rates, credit risk
spreads, market risk, exchange rate risk, or the
related correlations and volatilities. Nevertheless, the
Group's directors consider that the models and
techniques applied appropriately reflect the fair
values of the financial assets and financial liabilities
recognised in the balance sheet, and the gains and
losses on these financial instruments.
The main measurement methods used by the Group
to determine recurring fair value have not been
changed during the year (the main measurement
methods were not changed in 2024 and 2023).
SIGNIFICANT INPUTS USED FOR FINANCIAL
INSTRUMENTS MEASURED AT FAIR VALUE
CLASSIFIED AT LEVEL 2
| Dividends: future equity dividends in index and
stock options are derived from estimated future
dividends and dividend futures quotes.
| Correlations: they are used as input in the
measurement of share basket options and are
extracted using the historical closing prices of the
various components of each basket.
| Probability of default for the calculation of CVA
and DVA: Credit Valuation Adjustments (CVA) and
Debit Valuation Adjustments (DVA) are added to
the valuation of Over The Counter (OTC)
derivatives due to the risk associated with the
counterparty's and own credit risk exposure,
respectively. In addition, Funding Valuation
Adjustment (FVA) is a valuation adjustment of
derivatives of customer transactions that are not
perfectly collateralised that includes the funding
costs related to the liquidity necessary to perform
the transaction.
The CVA is calculated bearing in mind the
expected exposure with each counterparty in
each future maturity. The CVA for an individual
counterparty is equal to the sum of the CVA for all
maturities. Adjustments are calculating by
estimating exposure at default (EAD), the
probability of default (PD) and loss given default
(LGD) for all derivatives on any underlying at the
level of the legal entity with which the Group has
exposure. Similarly, DVA is calculated by
multiplying the expected negative exposure given
the probabilities of default by the Group's LGD.
The data necessary to calculate PD and LGD
come from the credit market prices (Credit
Default Swaps). Counterparty data are applied
where available. Where the information is not
available, the Group performs an exercise that
considers, among other factors, the
counterparty's sector and rating to assign the PD
and the LGD, calibrated directly to market or with
market adjustment factors for the probability of
default and the historical expected loss. With FVA,
the adjustment shares part of the CVA/DVA
approaches, since it is also based on the future
credit exposure of the derivatives, but in this case
the exposures are not netted by counterparty, but
rather at aggregate level in order to recognise
the joint management of the liquidity. The data
necessary to calculate funding cost are also
based on prices taken from its issuance and
credit derivatives markets.
The change in the value of the CVA/FVA and DVA/
FVA adjustments are recognised in “Gains/(losses)
on financial assets and liabilities held for trading,
net” in the statement of profit or loss. No
significant changes in these adjustments
occurred during 2025, 2024 or 2023.
Given the limited net exposure of derivatives
classified as level 2 in the fair value hierarchy,
sensitivity to the various market inputs does not have
overall material balance sheet significance for the
Bank ( ä see Note 3.4.3 Structural interest rate risk and
Note 3.4.5 Market risk).
SIGNIFICANT INPUTS USED FOR FINANCIAL
INSTRUMENTS MEASURED AT FAIR VALUE
CLASSIFIED AT LEVEL 3
Taking into account the Group's risk profile, exposure
to level 3 assets and liabilities is reduced, chiefly
focusing on equity instruments with a fair value
based on multiple measurement models. The inputs
used for estimating fair value take into account
observable variables (macroeconomic inputs, risk
and market premiums and comparable market
variables) and unobservable variables (business
plans, growth rates (g) according to estimates of
institutions with recognised experience and net book
equity according to the annual accounts of the
measured company).
TRANSFERS BETWEEN LEVELS
Transfers between asset and liability levels are made
primarily when there is:
| A significant increase or decrease in the liquidity
of the asset in the market in which it is traded.
| A significant increase or decrease in market
activity related to an observable input or
| A significant increase or decrease in the
relevance of unobservable inputs, classified as
Level 3 if an unobservable input is considered
significant.
In the financial years 2025, 2024 and 2023 there have
been no significant transfers between levels.
Given the Group's risk profile in relation to its portfolio
of debt securities measured at fair value (ä see Note
3.4.1), the change in fair value attributable to credit
risk is not estimated to be material.
CHANGES AND TRANSFERS OF FINANCIAL
INSTRUMENTS IN LEVEL 3
There are no significant movements in Level 3 fair
value financial instruments in the financial years
2025, 2024 and 2023.
35.2. FAIR VALUE OF ASSETS AND LIABILITIES MEASURED AT
AMORTISED COST
The methodology for estimating the fair value of
financial instruments at amortised cost on a
recurring basis is consistent with that set out in Note
35.1. It is worth highlighting that the fair value
presented for certain instruments may not
correspond to their realisable value in a sales or
settlement scenario, since it was not determined for
that purpose; in particular:
| Loans and advances: Fair value is estimated
using the present value method.
| The first step is to conduct a projection of all
principal and interest flows associated with
the contractual terms of these products. This
forecast is refined through an in-house early
termination model, which is tuned using our
historical data.
| Fair value is calculated by discounting those
flows to a risk-free rate curve.
| Lastly, the resulting amount is adjusted for
the estimated expected life-time losses due
to the impairment of the credit quality of
each of the counterparties.
As a result, fair value incorporates the effect of
updating market interest rates and the credit risk
associated with loans and advances.
In loans benchmarked to a floating interest rate,
the change in the fair value based on the
variation of the interest rates therefore depends
on the variation of the contractual interest rates
as they are adapted to the market conditions
and on the evolution of the spread set in the
contract. In fixed-interest loans, the fair value
directly depends on the difference between the
contractual interest rate and the market interest
rate.
| Deposits: Fair value is obtained by using the
present value method:
| A projection is made of the expected cash
flows laid down in the various contracts.
| For current accounts and other demand
deposits, the expected cash flows are
estimated using an internal model
calibrated based on available internal
historical information. The factors estimated
by this modelling include the sensitivity of the
remuneration of these products to market
interest rates and the level of permanence
of these balances on the balance sheet.
| These estimated flows are discounted using
an interest rate curve constructed by adding
to the risk-free curve a credit spread that is
derived from the generic probabilities of loss
of credit ratings.
| Debt securities issued: For instruments classified
in Level 3, fair value is obtained using the present
value method based on the expected cash flows
established in the different issues and
subsequently discounted using:
| Market interest rate curves as of the
appraisal date.
| Own credit risk
| Other financial liabilities: The fair value has been
assimilated to carrying amount, as these are
mainly short-term balances.
For more information on financial assets and
liabilities measured at amortised cost, ä see Notes 11
and 19.
The main valuation techniques, assumptions and inputs used in fair value estimation for levels 2 and 3 by type
of financial instruments are as follows
Instrument type
Assessment
techniques
Observable inputs
Non-observable inputs
Loans and advances
Present value method
Interest rate curves
Early cancellation ratios (internal model)
Provisions for credit risk
Debt securities
Interest rate curves
Risk premia
Market peers
Observable market prices
Risk premia
Deposits
Interest rate curves
Credit spread
Estimated maturity of demand deposit
accounts (internal model)
Debt securities
issued
Interest rate curves
Own credit risk
The fair value of the financial instruments at amortised cost recognised in the balance sheet, broken down by
associated carrying amount and level, is as follows:
_FAIR VALUE OF FINANCIAL ASSETS (FA) MEASURED AT AMORTISED COST
(Millions of euros)
31-12-2025 *
31-12-2024
31-12-2023
Carrying
amount
Fair value
Carrying
amount
Fair value
Carrying
amount
Fair value
Total
Level 1
Level 2
Level 3
Total
Level 1
Level 2
Level 3
Total
Level 1
Level 2
Level 3
FA at amortised cost (Note 11)
474,241
482,360
58,472
16,764
407,124
441,957
453,950
48,691
16,997
388,262
433,091
441,627
49,444
17,617
374,566
Debt securities
84,451
82,310
58,472
16,764
7,074
75,654
72,502
48,691
16,997
6,814
77,336
73,196
49,444
17,617
6,135
Loans and advances
389,790
400,050
400,050
366,303
381,448
381,448
355,755
368,431
368,431
TOTAL BANKING ACTIVITY AND OTHER *
474,241
482,360
58,472
16,764
407,124
441,957
453,950
48,691
16,997
388,262
433,091
441,627
49,444
17,617
374,566
FA at amortised cost (Note 11)
4,855
4,554
4,168
5
381
4,833
4,794
4,267
81
446
4,090
3,991
3,449
2
540
Debt securities
4,473
4,173
4,168
5
4,387
4,348
4,267
81
3,580
3,481
3,449
2
30
Loans and advances
382
381
381
446
446
446
510
510
510
TOTAL INSURANCE ACTIVITY
4,855
4,554
4,168
5
381
4,833
4,794
4,267
81
446
4,090
3,991
3,449
2
540
FA: Financial assets
(*) At 31 December 2025 the difference between book value and fair value amounted to 8,119 million euros (8,288 million euros adjusted for macro interest rate hedges).
_FAIR VALUE OF FINANCIAL LIABILITIES (FL) MEASURED AT AMORTISED COST
(Millions of euros)
31-12-2025 *
31-12-2024
31-12-2023
Carrying
amount
Fair value
Carrying
amount
Fair value
Carrying
amount
Fair value
Total
Level 1
Level 2
Level 3
Total
Level 1
Level 2
Level 3
Total
Level 1
Level 2
Level 3
FL at amortised cost (Note 19)
525,403
496,223
46,023
2,096
448,104
497,822
474,419
50,259
2,289
421,871
479,374
447,413
49,524
2,314
395,575
Deposits **
466,910
437,227
437,227
434,664
411,229
411,229
416,172
385,671
385,671
Debt securities issued
52,206
52,709
46,023
2,096
4,590
56,563
56,595
50,259
2,289
4,047
56,755
55,295
49,524
2,314
3,457
Other financial liabilities
6,287
6,287
6,287
6,595
6,595
6,595
6,447
6,447
6,447
TOTAL BANKING ACTIVITY AND OTHER *
525,403
496,223
46,023
2,096
448,104
497,822
474,419
50,259
2,289
421,871
479,374
447,413
49,524
2,314
395,575
FL at amortised cost (Note 19)
988
989
989
998
998
998
1,076
1,134
1,134
Deposits
874
874
874
752
752
752
738
742
742
Other financial liabilities
114
115
115
246
246
246
338
392
392
TOTAL INSURANCE ACTIVITY
988
989
989
998
998
998
1,076
1,134
1,134
FL: Financial liabilities
(*) At 31 December 2025 the difference between book value and fair value amounted to 29,180 million euros (27,945 million euros adjusted for macro interest rate hedges).
(**) In accordance with IFRS 13.47, the fair value of demand liabilities such as current accounts shall not be less than the amount payable to the customer, i.e. their amortised cost. However, taking into account the stability of the customer liability base
under normal operating conditions, an estimate of the fair value is made, particularly on demand deposits, based on liquidity risk management criteria.
35.3. FAIR VALUE OF REAL
ESTATE ASSETS
In the particular case of real estate assets, their fair
value is obtained by requesting the appraisal value
from external appraisal agencies. These agencies
maximise the use of observable market data and
other factors that market participants would
consider when pricing, limiting the use of subjective
considerations and unobservable or contrasted
data. Along these lines, its fair value, based on the fair
value hierarchy, is classified as Level 2.
The Group has a corporate policy that guarantees
the professional competence and independence
and objectivity of external valuation agencies, under
which these agencies must comply with neutrality
and credibility requirements so that use of their
estimates does not undermine the reliability of their
valuations. This policy stipulates that all valuation
agencies and appraisers used by the Group in Spain
must be included in the Bank of Spain's Official
Registry and that their valuations be performed in
accordance with the methodology set out in
Ministerial Order ECO/805/2003, of 27 March.
Therefore, the main appraisal companies with which
the Group has worked during the financial year 2025
are as follows: Tasaciones Inmobiliarias, S.A., Gloval
Valuation, S.A.U., Gesvalt, S.A., UVE Valoraciones, S.A.,
CBRE Valuation Advisory, S.A. and Sociedad de
Tasación, S.A., among others.
The Group has established the following criteria to
obtain the appraisal values of real estate assets.
| For properties resulting from credit
restructurings, appraisals have been requested
in accordance with the criteria established by
Order ECO/805/2003 and its subsequent ECM
599/2025:
| Appraisals under 2 years old are used for
real estate investments, using the rental
update method.
| Appraisals under one year old are used for
stock, using the cost method application.
| For properties classified as non-current
assets held for sale, valuations less than one
year old are used, applying the market
comparison method.
| In the specific case of properties arising from
credit restructurings (foreclosed assets)
classified as non-current assets held for sale and
investment property, the Group has developed
an internal methodology that determines the
discount to be applied to the appraised value
(obtained from valuation companies and
agencies) based on recent experience in the
Group’s asset sales over the past three years.
This methodology is mainly based on the
following drivers:
| Type of property: The model categorises the
type of property, differentiating between
residential, commercial, land and ongoing.
| Location. The model categorises property by
zones, according to the commercial interest
of their geographical location.
| The time that the property has been on the
market. The model categorises property
based on the time from the date of
ownership of the property to the date of sale.
In accordance with the drivers described above, the
Group calculates for each sale the difference
between the amount of the sale price, in the
numerator and the amount of the latest updated
appraisal in force, in the denominator, thus
determining the adjustment to be made to the
appraisal value to obtain the fair value. The updating
of the data used to calculate the adjustment based
on appraisal values is conducted on a two-year
basis.
In order to determine sale costs, the Group
calculates the ratio between the assumed marketing
costs and the total volume of sales of realised assets.
In addition, the Group has established an analysis of
backtesting between the adjustment calculated by
the model and the price at which the properties
were finally sold. This exercise is conducted on a
biannual basis.
The measurement methods used by the Group to
determine non-recurring fair value have not been
changed during the year (measurement methods
were not changed during the years 2024 and 2023).
The fair value of real estate assets by asset type,
along with their associated carrying amount, is set
out below:
_FAIR VALUE OF REAL ESTATE ASSETS BY THE TYPE OF PROPERTY
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Carrying
amount
Fair value
Carrying
amount
Fair value
Carrying
amount
Fair value
Tangible assets – Investment property (Note 15)
884
1,503
1,263
1,696
1,423
1,959
Homes, land and other
766
1,354
944
1,539
1,042
1,529
Industrial buildings
44
51
7
11
13
20
Offices and commercial premises
74
98
312
146
368
410
Other assets - Inventories
12
13
12
15
32
43
Non-current assets for sale classified as held for sale *
1,121
1,606
1,511
2,035
1,666
2,275
Homes, land and other
1,010
1,472
1,339
1,825
1,448
1,994
Industrial buildings
58
70
54
67
68
90
Offices and commercial premises
53
64
118
143
150
191
TOTAL
2,017
3,122
2,786
3,746
3,121
4,277
(*) This includes only assets arising from credit restructurings.
36. Related-party transactions
Pursuant to the Regulation of the Board of Directors,
the Board, following a report from the Audit and
Control Committee, shall approve transactions
conducted by the Bank or its subsidiaries with
directors, with shareholders holding 10 % or more of
the voting rights or represented on the Bank’s Board
of Directors, or with any other related party as
defined in IAS 24 — Related Party Disclosures, unless
by law this falls within the remit of the Annual General
Meeting of Shareholders.
For the purpose of this approval, the following will not
qualify as related party transactions: i) transactions
conducted between the Bank and its wholly-owned
subsidiaries, directly or indirectly; ii) transactions
between the Bank and its subsidiaries or investee
companies provided that no other party related to
the Bank has an interest in such subsidiaries or
investee companies; iii) execution by the Company
and any executive director or member of Senior
Management, of the contract regulating the terms
and conditions of the executive functions they are to
perform, including determining the specific amounts
or remuneration to be paid under that contract, to
be approved in accordance with the provisions of
this Regulation; iv) transactions carried out based on
measures to safeguard the stability of the Bank,
taken by the competent authority responsible for its
prudential supervision.
The Regulation establishes that the Board will be able
to delegate the approval of: i) transactions between
Group companies that are made in the ordinary
course of business and at arm’s length; ii)
transactions arranged under contracts whose
standard terms and conditions apply to a large
number of customers, that are signed at generally
set rates or prices by whomever is acting as the
goods or service provider in question, and where the
amount of the transaction does not exceed 0.5 % of
the Bank’s annual net income.
Loan and deposit transactions or financial services
arranged by CaixaBank with “key management
personnel”, in addition to related party transactions,
were approved under normal market conditions.
Moreover, none of those transactions involved a
significant amount of money. Likewise, there was no
evidence of impairment to the value of the financial
assets or to the guarantees or contingent
commitments held with “key management
personnel”.
There are no related party transactions, as defined in
Article 529s of the CCA that have exceeded, either
individually or aggregated, the established
disclosure thresholds. However, in order to prepare
the financial statements, the most significant
transactions that have taken place during the year
have been disclosed in detail.
The most significant balances between the Group
and its related parties are set out below,
complementing the other balances in the notes to
this report.
_BALANCES AND TRANSACTIONS WITH RELATED PARTIES
(Millions of euros)
Significant shareholder (1) (2)
Associates and joint ventures
Directors and senior
management (3)
Other related parties (4)
Employee pension plan
31-12-2025
31-12-2024
31-12-2023
31-12-2025
31-12-2024
31-12-2023
31-12-2025
31-12-2024
31-12-2023
31-12-2025
31-12-2024
31-12-2023
31-12-2025
31-12-2024
31-12-2023
ASSETS
Loans and advances
8
14
15
595
567
976
7
7
8
20
19
22
2
Mortgage loans
7
13
14
7
7
8
10
11
10
Other
1
1
1
595
567
976
10
8
12
2
Of which: valuation
adjustments
(1)
(2)
(2)
(2)
(1)
Equity instruments
1
1
1
Debt securities
15,733
16,065
16,755
TOTAL
15,741
16,079
16,770
596
568
977
7
7
8
20
19
22
2
LIABILITIES
Customer deposits
374
490
387
1,018
1,087
693
18
19
18
17
21
19
378
51
199
TOTAL
374
490
387
1,018
1,087
693
18
19
18
17
21
19
378
51
199
PROFIT OR LOSS
Interest income
362
578
492
23
38
36
Interest expense
(4)
(11)
(3)
(12)
(18)
(8)
(1)
(5)
(2)
(8)
Fee and commission
income
1
364
360
375
Fee and commission
expenses
(3)
(2)
TOTAL
355
567
490
375
380
401
(1)
(5)
(2)
(8)
OTHER
Contingent liabilities
55
58
32
42
16
17
1
1
1
Contingent
commitments
1
1
1
335
337
99
1
1
1
2
3
2
Assets under
management (AUMs)
and assets under
custody (5)
55,049
34,504
28,287
1,397
1,277
1,142
48
44
31
33
29
24
3,279
3,259
3,351
TOTAL
55,105
34,563
28,320
1,774
1,630
1,258
49
45
32
36
33
27
3,279
3,259
3,351
(1) These refer to balances and transactions carried out with the ”la Caixa” Banking Foundation, CriteriaCaixa, BFA Tenedora de Acciones, SAU, the FROB and its subsidiaries. As at 31 December 2025, CriteriaCaixa’s shareholding in CaixaBank stood at
31.27 % (31.22 % and 31.92 % as at 31 December 2024 and 2023, respectively), and as at 31 December 2025, the stake of BFA Tenedora de Acciones, SAU in CaixaBank was 18.08 % (18.03 % and 17.32 % as at 31 December 2024 and 2023, respectively).
(2) As regards the cost of lawsuits relating to preferential shares and subordinate obligations of the former Bankia, pursuant to the agreement with BFA to distribute costs in this field, Bankia already assumed a maximum loss of 246 million euros
resulting from the costs related to the execution of the sentences in which it was convicted in the various proceedings against Bankia (now CaixaBank) due to the aforementioned issues. The potential contingency arising from current and future
claims including interest and costs would be, where applicable, paid by BFA under the said agreement. In any case, litigation in this area is currently negligible. In 2025, a total of 2 claims were received from individual investors carrying a negligible
economic risk.
(3) Directors and Senior Management of CaixaBank.
(4) Family members and entities related to members of the Board of Directors and Senior Management of CaixaBank.
(5) Includes Collective Investment Schemes, insurance contracts, pension funds and securities.
The main Group companies and the nature of their relationship are set out below.
CaixaBank
37,489
Credit institution Spain
Business
support
Business activity
CaixaBank
Tech
CaixaBank
Payments &
Consumer
Building
Center
VidaCaixa
CaixaBank
Asset
Management
Banco BPI
Imaginersgen
100%
1,632
100%
796
100%
348
100%
919
100%
287
100%
4,476
100%
86
Provision of IT
services
Consumer
finance and
payment
methods
Management of
real estate
assets
Life insurance
and pension
fund
management
Management of
collective
investment
institutions
Credit institution
Portugal
Management of
youth sec
of the bank
CaixaBank
Operational
Services
Facilitea
Selectplace 
Bankia
Habitat
BPI Vida e
Pensões
BPI Gestão
de activos
Nuevo
MicroBank
100%
554
100%
37
100%
-
100%
77
100%
48
100%
49
Administrative
and back office
services
Product
marketing
Real estate
management
and
administration
Life insurance
and pension
fund
management
Management of
collective
investment
institutions
Financing of
microcredits
CaixaBank
Facilities
Management
CaixaBank
Equipment
Finance
Living Center
VidaCaixa
Mediación
OBSV
CaixaBank
AM
Luxembourg
CaixaBank
Wealth
Management
Luxembourg
Group Entities
100%
185
100%
5
100%
-
100%
15
100%
10
100%
38
Construction
management,
maintenance
and logistics
Vehicle and 
equipment
leasing
Real estate
development
Banking and
insurance
operator
Credit institution
Luxembourg
Management of
collective investment
institutions
Silc Inmobles
CaixaBank
Titulización
(Securitisation)
100%
-
100%
11
Management of
the data
processing
centres
Securitisation 
fund managers
OpenWealth
100%
24
Independent
wealth consultancy 
services
IT Now
Comercia
Global
Payments Ede
Coral Homes
SegurCaixa
Adeslas
Companhia de
Seguros Allianz
Portugal
49%
20%
20%
49,9%
35%
Technology and
IT services and
projects
Payment entity
Real estate
services
Non-life
insurance 
Insurance
Servired
Gramina
Homes
Banco
Comercial
de Investimento
25%
20%
35%
Payment
methods
Real estate
services
Mozambique
credit institution
Associates and
joint ventures
Global Payments
Moneytopay
49%
Payment entity
Redsys Servicios
de
Procesamiento
25%
Payment
methods
Number of employees
Note: This includes the most relevant entities in terms of their contribution
to the Group, excluding transactions of a shareholding nature (dividends)
and extraordinary transactions.
Subsidiaries directly owned by CaixaBank.
Subsidiaries indirectly owned by CaixaBank.
Related companies
Nature of the relationship
CaixaBank provides the FBLC Group (including CriteriaCaixa) certain
services, under the Internal Protocol on Relations entered into by the
parties.
CaixaBank
CaixaBank, S.A. is the parent company of the tax group for the purposes of
corporate income tax with regard to the majority of the consolidated
group's subsidiaries with tax residence in Spain. The tax group includes
CriteriaCaixa and ”la Caixa” Banking Foundation, in accordance with
prevailing legislation.
Business activity
FBLC + CriteriaCaixa
Business support
CaixaBank fully or partially intermediates the financial transactions of the
companies under its consolidated group and finances their activities.
Similarly, CaixaBank holds BPI prudential issuances in its portfolio, within the
framework of the management of the Group's joint liquidity. Additionally,
VidaCaixa procures financial interest rate swaps with CaixaBank to adapt
the flows of investments to insurance contract commitment derivatives.
CaixaBank subsequently closes out this risk in the market.
Business activity
CaixaBank
Business support
CaixaBank receives fees for the services of its subsidiaries and associates
marketed via its network in Spain.
BPI Vida e Pensões
BPI earns fees from the services marketed through its network in Portugal.
Similarly it fully or partially brokers the financial transactions of these
companies and finances their activities.
BPI Gestão de Activos
Banco BPI
Companhia de
Seguros Allianz
Portugal
FBLC + CriteriaCaixa
IT Now (joint venture between the Group and Kyndryl) provides CaixaBank
Tech with technological and IT development services. In turn, CaixaBank
Tech provides IT services to the FBLC Group (including CriteriaCaixa) and to
the rest of CaixaBank Group's subsidiaries.
CaixaBank
IT Now
CaixaBank
Tech
Business activity
Business support
FBLC + CriteriaCaixa
CaixaBank
Operational Services
CaixaBank Operational Services and CaixaBank Facilities Management
provide the companies of the identified staff administrative back-office
services and works management, maintenance and logistics services,
respectively.
CaixaBank
Business activity
CaixaBank Facilities
Management
Business support
CaixaBank has outsourced certain employee commitments to VidaCaixa.
CaixaBank
VidaCaixa
Silc immobles maintains the real estate and carries out maintenance on
the data processing centres, which are leased to CaixaBank.
CaixaBank
Silc immobles
CaixaBank
BuildingCenter
BuildingCenter is the owner of properties which are leased to subsidiaries
of the Group and for which it receives rental income. BuildingCenter also
provides management services for certain CaixaBank assets for which it
receives a fee. LivingCenter is the owner of the properties resulting from the
business combination with Bankia.
Business activity
LivingCenter
Business support
Coral Homes
Gramina
Homes
Transactions between Group companies form part
of the normal course of business and are carried out
at arm's length.
The most significant operations carried out in the
financial years 2025, 2024 and 2023 between group
companies, additional or complementary to those
mentioned in the previous notes to these financial
statements, are as follows:
2025
Merger of CaixaBank (absorbing company)
with CaixaBank Advanced Business Analytics
and HipoteCaixa 2 (absorbed companies),
with no impact on the consolidated
statement of profit or loss.
Merger of CaixaBank Payments & Consumer
(acquiring company) with Telefónica
Consumer Finance (acquired company),
with no impact on the consolidated
statement of profit or loss.
2024
There were no significant transactions during
the year.
2023
Termination of the servicing contracts
maintained with Servihabitat Servicios
Inmobiliarios, SLU (a subsidiary of Coral
Homes HoldCo, SLU, an associate of the
Group). (effective at the start of 2024).
There were no significant transactions in 2025, 2024
and 2023 with the significant shareholder beyond
those referred to in the preceding notes to these
financial statements.
DESCRIPTION OF RELATIONS WITH
CRITERIACAIXA AND ”LA CAIXA” BANKING
FOUNDATION
The 'la Caixa' Banking Foundation (FBLC),
CriteriaCaixa and CaixaBank have an Internal
Protocol on Relations available on the CaixaBank
website, last updated in 2021, which governs the
mechanisms and criteria of relations between
CaixaBank and FBLC and CriteriaCaixa, particularly in
the following areas: i) management of related-party
transactions, establishing mechanisms to avoid
conflicts of interest; and ii) regulation of the
information flows needed to fulfil reporting
obligations in terms of trading and supervision.
The latest amendment to the Internal Protocol on
Relations was made to adapt it to the entry into
force of Act 5/2021, of 12 April, which amends the
revised text of the Spanish Capital Companies Law,
among other matters, with respect to the regime
governing related-party transactions carried out by
listed companies. This affects transactions between
CaixaBank and CaixaBank Group companies, on the
one hand, and ”la Caixa” Banking Foundation and ”la
Caixa” Banking Foundation Group companies, such
as Criteria, on the other.
CaixaBank (as licensee) has a license agreement in
effect with FBLC (as licensor) governing the use of
certain trade names and the assignment of Internet
domain names. The trade names licensed out under
that agreement include the “la Caixa” brand and the
star logo. The trade name license was granted in
2014 with an indefinite nature. However, it may be
terminated by withdrawal or notice of termination by
the licensor after 15 years have passed from signing,
or in the event the stake held by FBLC in CaixaBank is
less than 30 % of the share capital and voting rights
of CaixaBank, or in the event there is a shareholder
with a larger stake in CaixaBank. The Company pays
FBLC a fee for this licence that can be reviewed
annually.
FBLC assigned to CaixaBank and CaixaBank Group
companies, free of charge, the trade marks
corresponding to their corporate names and the
trade marks related to banking, financial, investment
and insurance products and services, except for
those that contain the “Miró Star” (Estrella de Miró)
graphic design or the ”la Caixa” denominative sign,
which are covered by the licence. It also assigned
the domain names used relating to the same
company names.
Beyond the provisions of the above paragraphs, the
Group's activities are not dependent on or
significantly influenced by patents or licences,
industrial contracts, new manufacturing processes
or special commercial or financial contracts.
37. Other disclosure
requirements
37.1. THE ENVIRONMENT
CaixaBank periodically carries out a double materiality assessment to identify those topics that are relevant for
reporting purposes, both from the perspective of risks and opportunities for the Group and in terms of impacts
on its stakeholders. Accordingly, the environment and, in particular, the management of climate risks,
opportunities and impacts is a material issue for the Group and is discussed in greater detail in the following
sections:
Item
Section
Accounting treatment applicable to certain financial instruments indexed to
ESG characteristics
Risks arising from climate change in relation to the Group’s financial position
See Note 3
See “06. Sustainability information – E – Environment – E1 –
Climate change – Management of climate change-related
risks”
See06. Sustainability information – ES – Sustainable
finance – Sustainable business – Mobilisation of sustainable
finance in Spain”
Impact on the Group's financial projections of decarbonisation
commitments, including potential impairment exposure on potentially
obsolescent non-financial assets under climate transition scenarios.
See Note 16
With regard to property, plant and equipment, there are no significant
amounts of property, plant and equipment in the Group that are affected by
any environmental aspect.
See Note 15
The Group has not been subject to any significant fines or sanctions related
to environmental compliance.
Environmental financing and investment solutions, and adaptation to
climate change and the energy transition across our value chain
See “06. “Sustainability information – ES – Sustainable
Finance”
Environmental management and carbon footprint derived from the Group's
activities, including the mitigation strategy where renewable certificates of
origin are considered.
See "06. Sustainability Information – E – Environment – E1 –
Climate Change – Risk management and monitoring”
37.2. CUSTOMER SERVICE
CaixaBank has a Customer Service Office charged
with handling and resolving customer complaints
and claims. This office has no connections with
commercial services and performs its duties with
independent judgment and according to the
protection rules for financial services customers.
The complaints admitted by the customer service
departments and by the supervisors’ complaints
services are as follows:
_COMPLAINTS
(Number)
Procedure type
CSO
Bank of Spain
CNMV
DGS (Directorate
General of
Insurance)
2025
2024
2023
2025
2024
2023
2025
2024
2023
2025
2024
2023
Complaints admitted
  Preliminary claims
96,767
372,903
128,925
99
147
196
  Other
124,005
174,850
209,839
1,887
2,357
4,010
116
154
231
326
467
521
The average resolution time in 2025 stood at 7 calendar days, compared with 14 and 7 calendar days in 2024
and 2023, respectively.
For further information on the Customer Service Department (SAC), ä see section “06 Sustainability
information – S – Social – S4 – Customers – Customer service” of the consolidated management report.
38. Statements of cash flows
The main cash flow variations corresponding to the
financial year are set out below by type:
| Operating activities (4,410 million euros): starting
from the profit for the year, the change is mainly
due to the increase in loans to customers and
customer deposits (classified under financial
assets and financial liabilities at amortised cost,
respectively).
| Investment activities (-34 million euros): cash
flows arising mainly from additions to and
disposals of tangible and intangible assets, as
well as from the sale of non-current assets held
for sale.
| Financing activities (-8,349 million euros): mainly
from flows arising from debt issuances and
maturities and share buyback (SBB)
programmes, as well as interim and final
dividends paid during the period.
Appendix 1 – CaixaBank investments in
subsidiaries
_LIST OF SUBSIDIARIES
(Thousands of euros)
% shareholding
Share
capital
Cost of direct
holding (net)
Corporate name
Business activity
Registered
address
Direct
Total
Reserves
Results
Aris Rosen, S.A.U.
Services
Barcelona – Spain
100.00
100.00
60
255
(64)
-
Arquitrabe Activos, S.L.
Holding of shares
Barcelona – Spain
100.00
100.00
98,431
10,590
8,714
106,623
BPI (Suisse), S.A. (1)
Financial services
Switzerland
-
100.00
3,000
8,257
(927)
-
BPI Gestão de Activos - Sociedade Gestora de
Fundos de Investimento Mobiliário, SA
Management of collective investment institutions
Portugal
-
100.00
2,500
15,268
7,150
-
BPI Vida e Pensões - Companhia de Seguros, SA
Life insurance and pension fund management
Portugal
-
100.00
76,000
58,551
27,200
-
Banco BPI, S.A.
Banking
Portugal
100.00
100.00
1,293,063
2,654,684
511,597
2,060,366
Bankia Habitat, S.L.U.
Holding of shares
Madrid – Spain
-
100.00
755,560
(46,321)
(11,378)
-
BuildingCenter, S.A.U.
Holder of real estate assets
Madrid – Spain
100.00
100.00
100,003
819,761
(118,432)
1,282,814
Caixa Capital Biomed S.C.R. S.A.
Venture capital company
Barcelona – Spain
90.91
90.91
1,200
314
(332)
1,084
Caixa Capital Fondos Sociedad De Capital Riesgo
S.A.
Venture capital company
Madrid – Spain
100.00
100.00
1,200
6,494
(7)
5,703
Caixa Capital Micro SCR S.A.
Venture capital company
Madrid – Spain
100.00
100.00
1,200
515
(60)
1,254
Caixa Capital Tic S.C.R. S.A.
Venture capital company
Barcelona – Spain
80.65
80.65
1,209
1,997
2,924
6,823
Caixa Emprendedor XXI, S.A.U.
Promotion of business and entrepreneurial initiatives
Barcelona – Spain
100.00
100.00
1,007
17,762
(595)
17,954
CaixaBank Asset Management, SGIIC, S.A.U.
Management of collective investment institutions
Madrid – Spain
100.00
100.00
86,310
52,474
201,764
119,475
_LIST OF SUBSIDIARIES
(Thousands of euros)
% shareholding
Share
capital
Cost of direct
holding (net)
Corporate name
Business activity
Registered
address
Direct
Total
Reserves
Results
CaixaBank Brasil Escritório de Representaçao Ltda.
(2)
Representation office
Brazil
100.00
100.00
1,194
4,241
927
345
CaixaBank Equipment Finance, S.A.U.
Vehicle and equipment leasing
Madrid – Spain
-
100.00
10,518
60,379
(1,927)
-
CaixaBank Facilities Management, S.A.
Project management, maintenance, logistics and
procurement
Barcelona – Spain
100.00
100.00
1,803
1,871
790
2,053
CaixaBank Notas Minoristas, S.A.U.
Finance
Madrid – Spain
100.00
100.00
60
4,032
(33)
4,092
CaixaBank Titulizacion S.G.F.T., S.A.U.
Securitisation fund management
Madrid – Spain
100.00
100.00
1,503
1,977
1,654
6,423
CaixaBank Wealth Management Luxembourg, S.A.
Banking
Luxembourg
100.00
100.00
12,701
45,049
13,273
65,725
CaixaBank Asset Management Luxembourg, S.A.
Management of collective investment institutions
Luxembourg
-
100.00
150
3,860
1,184
-
CaixaBank Operational Services, S.A.
Specialised services for back office administration
Barcelona – Spain
100.00
100.00
1,803
19,515
1,344
9,579
CaixaBank Payments & Consumer, E.F.C., E.P., S.A.
Consumer finance
Madrid – Spain
100.00
100.00
135,156
1,696,156
118,616
1,602,028
CaixaBank Tech, S.L.
Provision of IT services
Barcelona – Spain
100.00
100.00
15,003
101,871
12,674
167,812
Centro de Servicios Operativos e Ingeniería de
Procesos, S.L.U.
Specialised services for back office administration
Madrid – Spain
100.00
100.00
500
14,800
(19)
17,306
Coia Financiera Naval, S.L.
Provision of financial services and intermediation in the
shipbuilding sector
Madrid – Spain
76.00
76.00
3
17
-
2
Facilitea Selectplace, S.A.U.
Product marketing
Barcelona – Spain
-
100.00
60
29,943
38,824
-
Grupo Aluminios de Precisión, S.L.U. (*)
Aluminium casting in sand moulds
Burgos – Spain
100.00
100.00
7,500
23,061
2,168
3,360
Hiscan Patrimonio, S.A.
Holding of shares
Barcelona – Spain
100.00
100.00
46,867
52,882
46,359
148,500
Imaginersgen, S.A.
Digital business
Barcelona – Spain
99.99
100.00
60
4,867
13,522
1,858
Inter Caixa, S.A.
Services
Barcelona – Spain
99.99
100.00
60
(2)
(7)
-
Livingcenter Activos Inmobiliarios, S.A.U.
Real estate development
Barcelona – Spain
-
100.00
137,331
1,253,354
(20,147)
-
Líderes de Empresa Siglo XXI, S.L.
Private security of goods and people
Barcelona – Spain
100.00
100.00
378
1,461
362
754
_LIST OF SUBSIDIARIES
(Thousands of euros)
% shareholding
Share
capital
Cost of direct
holding (net)
Corporate name
Business activity
Registered
address
Direct
Total
Reserves
Results
Nuevo Micro Bank, S.A.U.
Financing of microloans and other loans with a social impact
Madrid – Spain
100.00
100.00
90,186
327,103
23,205
90,186
OpenWealth, S.A.
Other financial services, with the exception of insurance and
pension plans NEC.
Barcelona – Spain
100.00
100.00
120
544
150
425
PremiaT Comunidad Online, S.L.
Marketing of cashless platform
Barcelona – Spain
-
100.00
100
1,876
(41)
-
Puerto Triana, S.A.U.
Shopping centre real estate
Seville – Spain
100.00
100.00
124,290
440
(4,110)
120,621
Silc Immobles, S.A.
Real estate administration, management and operation
Madrid – Spain
-
100.00
40,070
89,839
317
-
Telefónica Renting, S.A.
Equipment leasing
Madrid – Spain
-
50.00
800
9,418
19,358
-
Tenedora Fintech Venture, S.A.U.
Holding of shares
Madrid – Spain
100.00
100.00
60
1,608
(22)
369
Unión de Crédito para la Financiación Mobiliaria e
Inmobiliaria, E.F.C., S.A.U.
Mortgage loans
Madrid – Spain
100.00
100.00
18,986
52,475
894
70,639
Valenciana de Inversiones Mobiliarias, S.L.U.
Holding of shares
Valencia – Spain
100.00
100.00
4,330
109,289
(27)
113,370
VidaCaixa Mediació, Sociedad de Agencia de
Seguros Vinculada, S.A.U.
Insurance agency
Madrid – Spain
-
100.00
269
75,564
2,769
-
VidaCaixa, S.A. de Seguros y Reaseguros Sociedad
Unipersonal
Direct life insurance, reinsurance, and pension fund
management
Madrid – Spain
100.00
100.00
1,347,462
36,657
1,247,915
2,534,688
Web Gestión 4, S.A.
Real estate management and administration
Barcelona – Spain
100.00
100.00
60
1,529
(39)
1,591
(*) Companies considered as non-current assets held for sale.
(1) All data except cost are in local currency: Swiss franc (thousands)
(2) All data except cost are in local currency: Brazilian real (thousands).
Note: The information corresponding to non-listed companies is based on the most recent data available (actual or estimated) at the time of authorisation for issue of these notes to the financial statements.
Note: Besides the companies set out in the details of the Appendix, the Group holds a 100 % share of the share capital of the following companies that are inactive and/or have no business activity: GDS Grupo de Servicios I, S.A.; Web Gestión 1, S.A.;
Gestión Global de Participaciones, S.L.U.; Caixa Corp, S.A.; Estugest, S.A.; Inversiones Corporativas Digitales, S.L. and Negocio de Finanzas e Inversiones II, S.L.. Similarly, the following companies of which the Group wholly owns the share capital, are
currently in liquidation: Inmobiliaria Piedras Bolas, S.A. de C.V.; Playa Paraíso Maya, S.A. de C.V.; Inmacor Desarrollos, S.A. de C.V.; Proyectos y Desarrollos Hispanomexicanos, S.A. de C.V.; Grand Coral Property and Facility Management, S.A., de CV; Tubespa,
S.A. and Costa Eboris, S.L.U. Likewise, the company has the following investees as subsidiaries: Habitat Dos Mil Dieciocho, S.L.; Puertas de Lorca Desarrollos Empresariales, S.L.U., in liquidation; and Abside Capital SICAV, S.A., which are currently in liquidation.
Appendix 2 – CaixaBank stakes in agreements
and joint ventures of the  Group
_LIST OF AGREEMENTS AND JOINT VENTURES
(Thousands of euros)
Corporate name
Business
activity
Registered
address
% shareholding
Assets
Liabilities
Ordinary
income
Share
capital
Reserves
Results
Total
comprehen-
sive income
Cost of direct
holding (net)
Dividends accrued
on total ownership
interest
Direct
Total
Arrendadora Ferroviaria, S.A.
Lessor of
trains
Barcelona –
Spain
54.15
54.15
120,191
120,718
6,006
60
(614)
26
26
-
-
FrauDfense, S.L.
IT Services
Madrid –
Spain
-
33.33
2,926
406
-
3
4,769
(2,253)
(2,253)
-
-
Note: The information corresponding to non-listed companies is based on the most recent data available (actual or estimated) at the time of authorisation for issue of these notes to the financial statements.
Note: The company also has joint control over the subsidiaries Royactura, S.L. (in liquidation) and Inversiones Alaris, S.L. (in liquidation), which are currently under liquidation.
Appendix 3 – CaixaBank investments in
associates of the Group
_LIST OF ASSOCIATES
(Thousands of euros)
Corporate name
Business
activity
Registered
address
% shareholding
Assets
Liabilities
Ordinary
income
Share
capital
Reserves
Results
Total
comprehen-
sive income
Cost of
direct
holding
(net)
Dividends
accrued on
total
ownership
interest
Direct
Total
Ape Software Components
S.L.
Computer
programming
activities
Barcelona –
Spain
-
25.22
2,516
2,182
2,015
12
244
79
79
-
-
Banco Comercial de
Investimento, S.A.R.L. (1)
Banking
Mozambique
-
35.67
242,449,679
206,995,320
30,262,269
10,000,000
22,844,720
2,609,639
2,609,639
-
-
Bizum, S.L.
Payment entity
Madrid –
Spain
-
24.00
29,405
15,115
64,727
2,346
8,635
3,308
3,308
-
-
Brilliance-Bea Auto Finance
Co., L.T.D. (2)
Automotive sector
financing
China
-
22.50
2,505,279
878,734
101,074
1,600,000
98,250
(71,705)
(71,705)
-
-
Comercia Global Payments,
Entidad de Pago, S.L.
Payment entity
Madrid –
Spain
-
20.00
801,897
314,640
675,912
4,857
371,533
110,866
110,866
-
28,948
Companhia de Seguros
Allianz Portugal, S.A.
Insurance
Portugal
-
35.00
1,516,615
1,291,510
680,954
31,636
143,038
50,431
50,431
-
14,034
Concessia, Cartera y
Gestión de Infraestructuras,
S.A.
Infrastructure
construction and
operation
Madrid –
Spain
24.20
32.20
5,362
-
-
5,787
(270)
(155)
(155)
-
-
Coral Homes, S.L.
Real estate
services
Madrid –
Spain
-
20.00
846,478
42,170
418,322
270,774
660,403
(126,868)
(126,868)
-
-
Drembul, S.L.
Real estate
development
Logroño –
Spain
21.83
46.83
52,449
2,880
3,808
30
39,511
2,712
2,712
2,363
-
Girona, S.A.
Holding of shares
Girona –
Spain
34.22
34.22
6,210
470
1,221
1,200
4,548
(9)
(9)
1,642
-
Global Payments
Moneytopay, EDE, S.L.
Payment entity
Madrid –
Spain
-
49.00
254,946
224,019
22,629
1,367
22,051
7,509
7,509
-
4,941
Gramina Homes, S.L.
Real estate
services
Madrid –
Spain
-
20.00
109,772
6,973
34,121
27,626
75,415
(242)
(242)
-
-
_LIST OF ASSOCIATES
(Thousands of euros)
Corporate name
Business
activity
Registered
address
% shareholding
Assets
Liabilities
Ordinary
income
Share
capital
Reserves
Results
Total
comprehen-
sive income
Cost of
direct
holding
(net)
Dividends
accrued on
total
ownership
interest
Direct
Total
IT Now, S.A.
Services relating to
technology-IT
projects
Barcelona –
Spain
39.00
49.00
63,563
43,061
209,544
3,382
15,378
1,742
1,742
1,323
-
Murcia Emprende Sociedad
de Capital Riesgo, S.A.
Venture capital
company
Murcia –
Spain
28.68
28.68
4,110
52
-
2,557
473
1,015
1,015
600
-
Parque Científico y
Tecnológico de Córdoba, S.L.
Science park
operation and
management
Córdoba –
Spain
15.58
35.69
28,234
22,437
830
23,422
(19,478)
(1,213)
(1,213)
-
-
Portic Barcelona, S.A.
Other services
related to
information
technology and
telecommunicatio
ns
Barcelona –
Spain
25.81
25.81
2,654
353
2,620
291
1,903
106
106
105
-
Qivalis B.V.
Other financial
services, with the
exception of
insurance and
pension plans NEC.
Netherlands
9.09
9.09
33,000
-
-
11
32,989
-
-
3,000
-
Redsys Servicios de
Procesamiento, S.L.
Payment methods
Madrid –
Spain
-
24.90
134,594
57,806
162
5,815
57,179
13,794
13,794
-
-
SegurCaixa Adeslas, S.A. de
Seguros y Reaseguros
Non-life insurance
Madrid –
Spain
-
49.92
5,754,640
3,634,705
5,380
469,670
919,352
555,172
553,743
-
223,095
Servired, Sociedad Española
de Medios de Pago, S.A.
Payment methods
Madrid –
Spain
-
25.00
104,936
104,326
6,494
60
594
(45)
(45)
-
-
Sistema de Tarjetas y
Medios de Pago, S.A.
Payment methods
Madrid –
Spain
-
20.61
610,075
601,102
9,279
240
6,304
2,429
2,429
-
-
Sociedad Española de
Sistemas de Pago, S.A.
Payment entity
Madrid –
Spain
23.23
23.23
16,857
4,849
19,407
524
8,671
2,813
2,813
1,777
52
Societat Catalana per a la
Mobilitat, S.A.
Development and
implementation of
the T-mobilitat
project
Barcelona –
Spain
16.79
16.79
128,367
107,292
26,702
13,823
617
4,894
4,894
1,846
-
TFP, S.A.C. (5)
Factoring
Peru
16.20
16.20
13,747
171
1,922
6,000
9,803
(2,227)
(2,227)
538
-
Telefonica Factoring España,
S.A.
Factoring
Madrid –
Spain
20.00
20.00
71,514
56,414
35,154
5,109
1,740
8,252
8,252
2,525
2,099
Telefonica Factoring do
Brasil, Ltda. (4)
Factoring
Brazil
20.00
20.00
147,380
138,545
52,560
5,000
1,000
2,836
23,654
2,029
1,305
_LIST OF ASSOCIATES
(Thousands of euros)
Corporate name
Business
activity
Registered
address
% shareholding
Assets
Liabilities
Ordinary
income
Share
capital
Reserves
Results
Total
comprehen-
sive income
Cost of
direct
holding
(net)
Dividends
accrued on
total
ownership
interest
Direct
Total
Telefónica Factoring
Colombia (3)
Factoring
Colombia
16.20
16.20
188,919,983
177,268,818
40,008,184
4,000,000
2,125,218
5,525,947
5,525,947
380
221
Zone2Boost, S.L.
Holding company
for business
acquisition
Barcelona –
Spain
-
40.00
3,559
129
2,162
3
3,965
(538)
(538)
-
-
(1) All data except cost are in local currency: Mozambique metical (thousands).
(2) All data except cost are in local currency: Renminbi (thousands).
(3) All figures except cost and dividend are shown in local currency: Colombian pesos (thousands).
(4) All figures except cost and dividend are shown in local currency: Brazilian real (thousands).
(5) All data except the cost are in local currency: Peruvian sol (thousands).
Note: The information corresponding to non-listed companies is based on the most recent data available (actual or estimated) at the time of authorisation for issue of these notes to the financial statements.
Note: The Company also has significant influence in the investee Guadapelayo, S.L. (in liquidation), S.L., which is currently in liquidation.
Appendix 4 – Disclosures on
changes in ownership interests
in 2025
(Article 155 of the Capital Companies Law and Article 105 of Law 6/2023 of 17 March on Securities Markets and
Investment Services).
No purchases or sales of equity interests were carried out during 2025.
Appendix 5 – Annual banking
report
In compliance with the provisions of Article 87 of Law
10/2014, of 26 June, on the regulation, supervision and
solvency of credit institutions, the information
required is detailed below:
Name, nature and geographical location of activity
The name, nature and geographical location of the
activity is detailed in Note 1.1 of the consolidated
annual accounts.
Appendices 1, 2 and 3 of the CaixaBank Group’s
consolidated financial statements list the
subsidiaries, joint ventures and associates that make
up CaixaBank Group.
Appendix 4 to the consolidated financial statements
provides information on notifications of changes in
shareholdings during 2025.
Business volume
CaixaBank, S.A. is established in Spain, and has 7
foreign subsidiaries (10 branches), specifically in
Poland, Morocco (3 branches), the UK, Germany,
France, Portugal (2 branches) and Italy.
CaixaBank also has 17 representative offices which
do not carry out banking activities but provide
information on the Company's services in the
following 16 jurisdictions: Algeria, Australia, Brazil,
Canada, China (2), Chile, Colombia, Egypt, United
Arab Emirates, USA, Hong Kong, India, Turkey, Peru,
Singapore and South Africa.
Banco BPI has 301 branches in Portugal.
Business volume by country on a consolidated basis
is as follows:
_GEOGRAPHICAL INFORMATION: BREAKDOWN OF ORDINARY INCOME FROM CUSTOMERS *
(Millions of euros)
Banking and insurance
BPI
Corporate centre
Group total
2025
2024
2023
2025
2024
2023
2025
2024
2023
2025
2024
2023
Spain
23,533
25,592
23,701
(32)
16
17
23,501
25,608
23,718
Portugal
219
184
183
1,704
1,972
1,685
1,923
2,156
1,868
Poland
131
118
106
131
118
106
Morocco
25
21
17
25
21
17
United Kingdom
352
285
214
352
285
214
Germany
409
403
286
409
403
286
France
315
285
218
315
285
218
Italy
146
128
35
146
128
35
Angola
43
39
30
43
39
30
Share of profit/(loss)
accounted for using
the equity method **
15
41
42
15
41
42
Other
72
36
30
1
72
36
31
TOTAL
25,202
27,052
24,790
1,704
1,972
1,686
26
96
89
26,932
29,120
26,565
(*) Corresponding to the following items in the Group's public statement of profit or loss:
1. Interest income
2. Dividend income
3. Share of profit/(loss) of entities accounted for using the equity method
4. Fee and commission income
5. Gains/(losses) on derecognition of financial assets and liabilities not measured at fair value through profit or loss, net
6. Gains/(losses) on financial assets and liabilities held for trading, net
7. Gains/(losses) on assets not designated for trading compulsorily measured at fair value through profit or loss, net
8. Gains/(losses) on financial assets and liabilities designated at fair value through profit or loss, net
9. Gains/(losses) from hedge accounting, net
10. Other operating income
11. Insurance revenue
(**) Relates mainly to the share of profit/(loss) of international associates accounted for using the equity method.
| Gross profit/(loss) before tax
The gross profit before tax on a consolidated
basis for the financial year 2025 amounts to
8,674 million euros (8,319 and 6,924 million euros
in the financial years 2024 and 2023,
respectively), which includes the ordinary
income from the branches detailed in the
previous point.
| Income tax
Profit taxes paid or refunded in the year in each
jurisdiction include tax instalments and
withholding taxes paid. Refunds collected for
income tax from previous years are also
considered. In addition, in 2025 the Interest and
Fee Margin Tax (IMIC) is taken into account. Lastly,
it includes the results of settlements arising from
tax inspection assessments that were paid in
that financial year.
The amount of cash payments and refunds of
corporate income tax does not correspond to
the amount of the income tax expense
recognised in the consolidated statement of
profit or loss. The amount of the payments
includes the instalments and withholdings paid
on the profit for the year. However, the refunds
are not directly linked to the profit for the year
since they correspond to profits earned in
previous years minus the corresponding
instalments and withholdings. The income tax
expense recognised in the consolidated
statement of profit or loss if it is directly related to
the profit before tax for the current financial year.
The net income tax expense on a consolidated
basis for 2025 amounted to (2,775) million euros
(2,525 million euros and 2,108 million euros in 2024
and 2023, respectively), as presented in the
consolidated statement of profit or loss in the
annual financial statements. The amount
recognised in 2025 includes 611 million euros in
respect of IMIC corresponding to the 2025
financial year itself (payable in 2026).
Income tax payments in 2025 amounted to 2,361
million euros, of which mainly 1,925 million euros
in Spain, 318 million euros in Portugal, 25 million
euros in the United Kingdom, 30 million euros in
France, 16 million euros in Germany, 29 million
euros in Italy, 11 million euros in Poland and 5
million euros in Morocco. The refund for advance
payments on account of corporate income tax
for previous years totalled 1,039 million euros in
Spain. In addition, in 2025 a payment of 580
million euros was made in respect of IMIC in
Spain, corresponding to 2024, which remains
recognised on the balance sheet under the line
item “Financial assets at amortised cost”.
| Grants and public aid received
The Group received the following grants and public aid:
_GRANTS AND PUBLIC AID
(Millions of euros)
Body
Item
31-12-2025
31-12-2024
31-12-2023
Ministry of Industry, Energy and Tourism -
department of shipbuilding
Aid for shipbuilding
8.6
8.1
10.1
State Foundation for Training in
Employment
Employee training courses under  meeting
certain conditions
3.9
4.2
3.7
Spanish regional governments
Installation of ATMs in certain areas
2.0
1.9
1.2
| Indicators and ratios
The relevant indicators and ratios are set out in
Key Group figures of the Management Report
for financial year 2025. The return on assets in
2025, calculated as net profit (adjusted to reflect
the amount of the Additional Tier 1 coupon, after
tax, reported in equity) divided by average total
assets over the last twelve months, was 0.9 %
and 0.9 % in 2024 and 0.7 2023% in 2023
| Full-time workforce by country
The full-time workforce by country is as follows:
_FULL-TIME STAFF BY COUNTRY
(Number of employees)
31-12-2025
31-12-2024
31-12-2023
Spain
42,122
41,304
40,174
Portugal
4,672
4,426
4,441
Poland
31
26
24
Morocco
41
33
29
United Kingdom
42
33
28
Germany
40
35
25
France
36
30
27
Switzerland
2
6
9
Other countries -
Representative
offices
134
121
106
TOTAL
47,120
46,014
44,863
Appendix 6 – Foreclosed assets
in Spain
The following is a breakdown of foreclosed real estate assets according to their origin and type of property,
relating to the business in Spain:
_FORECLOSED REAL ESTATE ASSETS - 31-12-2025 *
(Millions of euros)
Gross carrying
amount
Allowances for
impairment **
Of which from
foreclosure
Net carrying
amount
Acquired from loans to real estate constructors and
developers
576
(260)
(185)
316
Finished constructions
465
(178)
(114)
287
Homes
385
(142)
(86)
243
Other
80
(36)
(28)
44
Unfinished constructions
18
(10)
(8)
8
Homes
15
(9)
(7)
6
Other
3
(1)
(1)
2
Land
93
(72)
(63)
21
Urban land
66
(49)
(44)
17
Other land
27
(23)
(19)
4
Acquired from mortgage loans to homebuyers
1,740
(531)
(356)
1,209
Other real estate assets
690
(269)
(214)
422
TOTAL
3,006
(1,060)
(755)
1,947
(*) Includes foreclosed assets classified as “Tangible assets – Investment property” amounting to 814 million euros, net, and rights arising from foreclosure
proceedings in the amount of 54 million euros, net. It excludes the foreclosed real estate assets of Banco BPI, with a net carrying amount of 0,9 million euros, as this
does not qualify as business in Spain.
(**) Cancelled debt associated with the foreclosed assets totalled 4.138 million euros and total write-downs of this portfolio amounted to 2.191 million euros, 1.059
million of which are allowances for impairment recognised in the balance sheet.
_FORECLOSED REAL ESTATE ASSETS - 31-12-2024 *
(Millions of euros)
Gross carrying
amount
Allowances for
impairment **
Of which from
foreclosure
Net carrying
amount
Acquired from loans to real estate constructors and
developers
773
(308)
(210)
465
Finished constructions
618
(213)
(134)
405
Unfinished constructions
30
(16)
(10)
14
Land
125
(79)
(66)
46
Acquired from mortgage loans to homebuyers
2,138
(612)
(404)
1,526
Other real estate assets
828
(287)
(225)
541
TOTAL
3,739
(1,207)
(839)
2,532
(*) Includes foreclosed assets classified as “Tangible assets – Investment property” amounting to 1,008 million euros, net, and rights arising from foreclosure
proceedings in the amount of 102 million euros, net. It excludes the foreclosed real estate assets of Banco BPI, with a net carrying amount of 1 million euros, as this
does not qualify as business in Spain.
(**) Cancelled debt associated with the foreclosed assets totalled 5.135 million euros and total write-downs of this portfolio amounted to 2.603 million euros, 1.207
million of which are allowances for impairment recognised in the balance sheet.
_FORECLOSED REAL ESTATE ASSETS - 31-12-2023 *
(Millions of euros)
Gross carrying
amount
Allowances for
impairment **
Of which from
foreclosure
Net carrying
amount
Acquired from loans to real estate constructors and
developers
849
(329)
(225)
520
Finished constructions
651
(213)
(131)
438
Unfinished constructions
45
(25)
(16)
20
Land
153
(91)
(78)
62
Acquired from mortgage loans to homebuyers
2,470
(696)
(469)
1,774
Other real estate assets
799
(269)
(215)
530
TOTAL
4,118
(1,294)
(909)
2,824
(*) Includes foreclosed assets classified as “Tangible assets – Investment property” amounting to 1,127 million euros, net, and rights arising from foreclosure
proceedings in the amount of 115 million euros, net. It excludes the foreclosed real estate assets of Banco BPI, with a net carrying amount of 2 million euros, as this
does not qualify as business in Spain.
(**) Cancelled debt associated with the foreclosed assets totalled 5.685 million euros and total write-downs of this portfolio amounted to 2.862 million euros, 1.294
million of which are allowances for impairment recognised in the balance sheet.
Appendix 7 – Real estate
financing
FINANCING FOR REAL ESTATE CONSTRUCTION AND
DEVELOPMENT
The tables below show financing for real estate construction and development, including developments
carried out by non-developers (business in Spain):
_FINANCING FOR REAL ESTATE CONSTRUCTION AND DEVELOPMENT
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Total
amount
Of which:
non-
performing
Total
amount
Of which:
non-
performing
Total
amount
Of which:
non-
performing
Gross amount
4,363
186
4,307
277
4,388
295
Allowances for impairment
(142)
(111)
(164)
(126)
(205)
(151)
NET AMOUNT
4,221
75
4,143
151
4,183
144
Excess gross exposure over the maximum
recoverable value of collateral
1,000
117
1,061
124
935
155
Written-off assets
1,761
1,793
1,823
Loans and advances to customers excluding
public administrations
329,783
284,245
280,739
The tables below show the breakdown of financing
for real estate developers and developments,
including developments carried out by non-
developers (business in Spain), by collateral:
_FINANCING FOR REAL ESTATE DEVELOPERS AND
DEVELOPMENTS BY TYPE OF COLLATERAL
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Without mortgage
collateral
760
770
516
With mortgage
collateral
3,603
3,537
3,872
Finished
constructions
2,199
2,411
2,783
Homes
1,496
1,600
1,870
Other
703
811
913
Unfinished
constructions
1,151
909
870
Homes
1,075
793
746
Other
76
116
124
Land
253
217
219
Urban land
117
126
104
Other land
136
91
115
TOTAL
4,363
4,307
4,388
Below are detailed the financial guarantees granted
in relation to real estate construction and
development, reflecting the maximum level of credit
risk exposure, which is the amount the Group would
have to pay if the guarantee were executed.
_FINANCIAL GUARANTEES
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Financial guarantees
given related to real
estate construction and
development
58
64
113
Amount recognised
under liabilities on
the balance sheet
0
0
0
FINANCING TO HOUSEHOLDS FOR HOME PURCHASE
Home purchase loans with a mortgage guarantee, by loan-to-value (LTV) ratio and based on the latest
available appraisal, are as follows:
_HOME PURCHASE LOANS BY LTV *
(Millions of euros)
31-12-2025
31-12-2024
31-12-2023
Gross
amount
Of which:
non-
performin
g
Gross
amount
Of which:
non-
performin
g
Gross
amount
Of which:
non-
performin
g
Without real estate mortgage
1,075
13
960
9
971
8
With real estate mortgage, by LTV **.
123,900
2,665
118,246
3,492
117,925
3,338
LTV ≤ 40 %
35,259
447
34,791
440
36,474
433
40 % < LTV ≤ 60 %
37,422
557
36,345
640
36,954
601
60 % < LTV ≤ 80 %
36,277
539
33,021
680
30,539
650
80 % < LTV ≤ 100 %
9,624
429
7,800
581
6,885
533
LTV > 100 %
5,316
694
6,289
1,151
7,073
1,121
TOTAL
124,975
2,678
119,206
3,501
118,896
3,346
(*) Includes financing for home purchases granted by subsidiary company Unión de Crédito para la Financiación Mobiliaria e Inmobiliaria EFC, SAU (Credifimo).
(**) LTV calculated according to the latest available valuations. The ranges for non-performing transactions are updated in accordance with prevailing regulations.
Appendix 8 – Reconciliation of the balance sheet: public perimeter and
prudential perimeter
(Millions of euros)
31-12-2025
Public
balance
sheet
(-) Insurance
activity
(-) Other entities
within the public
perimeter
(+) Adjustments
and eliminations
(+) Change of
consolidation
method
Restricted
Balance
Sheet
Cash and cash balances at central banks and other demand deposits
45,828
(600)
(1)
45,227
Financial assets held for trading
5,799
6,425
12,224
Non-trading financial assets mandatorily measured at fair value through profit or loss.
21,320
(21,249)
5
76
Financial assets designated at fair value through profit or loss
5,698
(5,698)
Financial assets at fair value through other comprehensive income
71,182
(60,226)
10,956
Financial assets at amortised cost
479,096
(4,855)
(4)
405
474,642
Derivatives – Hedge accounting
1,377
(252)
1,125
Changes in the fair value of hedged items in interest rate risk hedged portfolios
(169)
(169)
Investments in joint ventures and associates
1,749
2,838
4,587
Assets covered by reinsurance contracts
60
(60)
Tangible assets
6,514
(56)
(5)
(1)
6,452
Intangible assets
5,269
(1,045)
4,224
Tax assets
17,115
(337)
(90)
50
16,738
Other assets
1,423
(111)
1,633
2,945
Non-current assets and disposal groups classified as held for sale
1,779
(145)
11
1,645
TOTAL ASSETS
664,040
(94,491)
(246)
8,519
2,849
580,671
Financial liabilities held for trading
3,133
4,053
7,186
Financial liabilities designated at fair value through profit or loss
4,273
(4,273)
Financial liabilities at amortised cost
526,391
(988)
(5)
993
526,391
Derivatives – Hedge accounting
3,999
(3,025)
974
Changes in the fair value of the hedged items of a portfolio hedged against interest rate risk
(1,235)
(1,235)
Insurance contract liabilities
79,892
(79,892)
Provisions
3,785
(2)
2
3,785
Tax liabilities
2,923
(636)
405
2,692
Other liabilities:
2,337
(3)
17
2,351
Liabilities included in disposal groups of items classified as held for sale
16
(16)
TOTAL LIABILITIES
625,514
(88,818)
(24)
5,473
542,145
Shareholders’ equity
38,962
(5,673)
(223)
3,047
2,849
38,962
Accumulated other comprehensive income
(452)
(452)
Minority interests
16
16
TOTAL EQUITY
38,526
(5,673)
(223)
3,047
2,849
38,526
TOTAL LIABILITIES AND EQUITY
664,040
(94,491)
(246)
8,519
2,849
580,671
Appendix 9 – Reconciliation of the statement of profit or loss – public and prudential
perimeter
(Millions of euros)
31-12-2025
Public
perimeter
(-) Insurance
activity
(-) Other entities
within the public
perimeter
(+) Adjustments
and eliminations
(+) Change of
consolidation
method
Restricted
scope
Interest income
18,021
(1,902)
40
16,159
Interest expense 
(7,350)
1,769
(63)
(5,644)
NET INTEREST INCOME
10,671
(133)
(23)
10,515
Dividend income 
61
61
Share of profit/(loss) of entities accounted for using the equity method
288
1,054
1,342
Fee and commission income 
4,413
(420)
884
4,877
Fee and commission expenses
(446)
1
(21)
(466)
Gains/losses on derecognition of financial assets and liabilities not measured at fair value through profit or loss
41
(12)
(1)
28
Gains/losses on financial assets and liabilities held for trading
292
292
Gains/losses on non-trading financial assets mandatorily measured at fair value through profit or loss
3
(3)
1
1
Gains/losses arising from hedge accounting
34
(31)
3
Exchange differences
(124)
1
(123)
Other operating income 
517
(5)
(20)
23
515
Other operating expenses 
(780)
5
4
1
(770)
Insurance service result
1,320
(1,320)
Net result from reinsurance contracts held
(20)
20
GROSS INCOME
16,270
(1,896)
(15)
861
1,054
16,274
Administrative expenses
(5,624)
94
3
(513)
(6,040)
Depreciation and amortisation
(791)
47
9
(64)
(799)
Provisions or reversal of provisions
(189)
(11)
(200)
Impairment/(reversal) of impairment on financial assets not measured at fair value through profit or loss or net
profit or loss due to a change
(935)
(935)
Impairment/(reversal) of impairment on investments in joint ventures and associates
(56)
(56)
Impairment/(reversal) of impairment on non-financial assets
(107)
(2)
(109)
Gains/(losses) on derecognition of non-financial assets, net
30
(4)
1
27
Profit/(loss) from non-current assets and disposal groups classified as held for sale not qualifying as discontinued
operations
76
11
(1)
86
PROFIT/(LOSS) BEFORE TAX FROM CONTINUING OPERATIONS
8,674
(1,759)
(6)
284
1,054
8,247
Tax expense or income related to profit or loss from continuing operations
(2,775)
427
1
(2,347)
PROFIT OR LOSS AFTER TAX FROM CONTINUING OPERATIONS
5,899
(1,331)
(5)
284
1,054
5,901
Profit/(loss) after tax from discontinued operations
2
(2)
PROFIT/(LOSS) FOR THE PERIOD
5,901
(1,331)
(7)
284
1,054
5,901
Attributable to minority interests (non-controlling interests)
10
10
Attributable to owners of the parent
5,891
(1,331)
(7)
284
1,054
5,891