Principle 1: | Principle 2: | |
Alignment | Impact & Target Setting | |
Contents | Contents | |
CaixaBank is a financial group with a long-term socially responsible universal banking model and a distinctive positioning in sustainability, which is one of the three strategic pillars of its 2025-2027 Strategic Plan. The Bank has declared its commitment to a low-carbon, socially inclusive economy and high standards of corporate governance. Sustainability (environmental, social and governance) is explicitly integrated into the corporate strategy and is articulated through the Sustainability Plan, which is aligned with European climate objectives and the main international frameworks. These include the Global Compact and the Guiding Principles on Business and Human Rights, both promoted by the United Nations. It is also aligned with the goals of the Paris Agreement, consistent with the public commitment to achieve net zero emissions by 2050. Implementation of the 2025-2027 Strategic Plan began in 2025, reinforcing alignment of the business model with the sustainable transition and supporting customers in their transformation. | CaixaBank annually conducts the Doble Materiality Study with the goal of identifying its main impacts, risks, and opportunities (IROs), on which it focuses its sustainability strategy. The Entity mobilised more than 86.7 billion euros in sustainable finance in the period 2022-2024, exceeding the target set in the previous Strategic Plan. CaixaBank aims to mobilise more than 100 billion euros in sustainable finances i the period 2025-2027. It has also set interim decarbonisation targets for 2030 in ten emission-intensive sectors, in line with publicly agreed decarbonisation commitments. In the social sphere, CaixaBank promotes financial inclusion and access to opportunities through specific products, microcredits and solutions aimed at students, the self-employed, entrepreneurs and vulnerable groups. Example progress indicators | Mobilisation of sustainable finance: >ā¬100,000 million in 2025-2027. | Achieve 17 % of financial income generated by sustainable financing | Targets for reduction of emissions financed in carbon-intensive sectors by 2030. | Engage with at least 90% of the companies with credit exposure in the most carbon- intensive sectors. | Improve the employability of 150,000 people. | |
Links and references | Links and references | |
Principle 3: | Principle 4: | |
Customers and consumers | Stakeholders | |
Contents | Contents | |
CaixaBank works with its customers to promote sustainable practices and support their transition, integrating sustainability into the products and services it offers. In 2025, the entity continued to promote sustainable financing in its various business segments, as well as intermediation in sustainable bond Issuances by corporate customers. The Group develops specific products to support the transition of households and companies, including solutions linked to mobility, homes, energy efficiency and specialised advice for companies. It has an engagement plan with its business banking and Corporate & Investment Banking clients aimed at accompanying them in their transition to more sustainable business models. In the social sphere, CaixaBank promotes financial inclusion through mobile branches (ofibuses), basic payment accounts and specific products for vulnerable groups and elderly people, reinforcing its territorial presence and access to financial services, in line with the national financial inclusion strategy. Example progress indicators It has set an annual target of engagement with at least 90% of companies with credit exposure to carbon-intensive sectors in the period 2025-2027. | CaixaBank maintains a proactive approach to relations with its stakeholders, including customers, employees, shareholders, regulators, NGOs, academia, think tanks, etc. The company collaborates with national and international institutions and organisations to advance sustainability and good governance. The Group is involved in relevant sustainability initiatives and partnerships and maintains ongoing dialogue with stakeholders. In this regard, CaixaBank carries out an annual process of identification and consultation of its main stakeholders, which is reflected in the materiality study. | |
Links and references | Links and references | |
Principle 5: | Principle 6: | |
Governance and culture | Transparency and accountability | |
Contents | Contents | |
CaixaBank has a robust corporate governance structure, with its Board of Directors overseeing the Group's strategy, risks and sustainability. The Appointments and Sustainability Committee has specific responsibilities in ESG matters, including oversight of the sustainability strategy and objectives. The Sustainability Committee is a top-level committee with the participation of the key areas and subsidiaries in sustainability matters, which reports to the Management Committee, the Global Risks Committee, the Appointments and Sustainability Committee, and the Board of Directors. Sustainability is integrated into the governance model and corporate culture and is one of the cornerstones of the 2025-2027 Strategic Plan. The Board receives regular training on relevant issues, including sustainability, ESG risks, climate change and regulation. CaixaBank's internal culture encourages the training and development of its employees, promoting a culture of responsible, ethical and customer-oriented banking. Example progress indicators | 100 % staff with remuneration linked to ESG factors. | Existence of a board committee with competences in sustainability | Training of the Board on sustainability and ESG risks during 2025 | CaixaBank regularly publishes non-financial information on its performance, including sustainability information included in the Consolidated Management Report. The company reports in accordance with applicable regulatory requirements and relevant national and international frameworks, such as the CSRD ESRS, the Equator Principles, the UN Global Compact and CDP. The Consolidated Management Report includes detailed information on sustainability, sustainable finance, climate and social risks, and corporate governance. The document is externally verified for non-financial information in accordance with applicable regulations. In 2024 CaixaBank updated its Climate Change and Nature statements, reinforcing their focus on climate transition, biodiversity and management of environmental impact. This orientation is reflected in the Climate Report 2024 - June 2025, which contains detailed metrics, targets and analysis in relation to climate and nature, including, for the first time, a specific section dedicated to nature. Assurance The Bank's climate impact analysis and targets and governance structures have been verified by PwC. | |
Links and references | Links and references | |
Section | Subsection | IFRS S | |||
ESRS 2 ā General Disclosures | |||||
Basis for preparation of the report | BP-1 | General basis for preparation of the sustainability statement | Sustainability information ā General introduction | Basis for preparation | IFRS S1.23 |
BP-2 | Disclosures in relation to specific circumstances | Sustainability information ā General introduction | Basis for preparation | IFRS S2.10(d) | |
Governance | GOV-1 | The role of the administrative, supervisory and management bodies | Sustainability information ā General introduction | Sustainability governance | IFRS S2.6(a) |
IFRS S2.6(a)(i) | |||||
IFRS S2.6(a)(ii) | |||||
IFRS S2.6(a)(v) | |||||
IFRS S2.6(b) | |||||
IFRS S2.6(b)(i) | |||||
IFRS S2.6(b)(ii) | |||||
GOV-2 | Information provided to and sustainability matters addressed by the undertakingās administrative, management and supervisory bodies | Sustainability information ā General introduction | Sustainability governance | IFRS S2.6(a)(iii) | |
IFRS S2.6(a)(iv) | |||||
GOV-3 | Integration of sustainability-related performance in incentive schemes | Sustainability information ā General introduction | Sustainability governance | IFRS S2.6(a)(v) | |
IFRS S2.29(g)(i) | |||||
GOV-4 | Statement on sustainability due diligence | Sustainability information ā General introduction | Governance of sustainability ā Statement on due diligence | ||
GOV-5 | Risk management and internal controls over sustainability reporting | Sustainability information ā General introduction | Sustainability management - Risk management and internal control over non-financial reporting | ||
Strategy | SBM-1 | Market position, strategy, business model(s) and value chain | Sustainability information ā General introduction | Sustainability strategy and business model | |
SBM-2 | Interests and views of stakeholders | Sustainability information ā General introduction | Sustainability strategy and business model ā Integration of the views of key stakeholders into the strategy | ||
Section | Subsection | IFRS S | |||
ESRS 2 ā General Disclosures | |||||
Strategy | SBM-3 | Material impacts, risks and opportunities and their interaction with strategy and business model | Sustainability information ā General introduction | Sustainability strategy and business model - Material impacts, risks and opportunities and their interaction with the strategy and business model | IFRS S2.10(a) |
IFRS S2.10(c) | |||||
IFRS S2.13(a) | |||||
IFRS S2.13(b) | |||||
IFRS S2.14(a)(i) | |||||
IFRS S2.15(a) | |||||
IFRS S2.15(b) | |||||
IFRS S2.16(a) | |||||
IFRS S2.16(b) | |||||
IFRS S2.16(c)(i)ā(ii) | |||||
IFRS S2.16(d) | |||||
Management of impacts, risks and opportunities | IRO-1 | Description of the processes used to identify and assess material impacts, risks and opportunities | Sustainability information ā General introduction | Materiality Assessment | IFRS S2.10(d) |
IFRS S2.22(b)(i) | |||||
IFRS S2.22(b)(i)(2) | |||||
IFRS S2.22(b)(i)(3) | |||||
IFRS S2.22(b)(i)(4) | |||||
IFRS S2.22(b)(i)(5) | |||||
IFRS S2.22(b)(i)(6) | |||||
IFRS S2.25(a)(i) | |||||
IFRS S2.25(a)(iii) | |||||
IFRS S2.25(a)(iv) | |||||
IFRS S2.25(a)(v) | |||||
IFRS S2.25(a)(vi) | |||||
IFRS S2.25(b) | |||||
IFRS S2.25(c) | |||||
IRO-2 | Disclosure requirements in ESRS covered by the undertakingās sustainability statement | Sustainability information ā General introduction | Materiality Assessment | ||
Section | Subsection | IFRS S | |||
ESRS 2 ā General Disclosures | |||||
Minimum disclosure requirements | MDR-P | Policies adopted to manage material sustainability matters | Sustainability information ā General introduction | Sustainability governance ā Framework of sustainability policies, principles and statements | |
Sustainability information ā Environment | Climate change | IFRS S2.25(a)(v) | |||
MDR-A | Actions and resources in relation to material sustainability matters | Sustainability information ā Environment | Climate change | IFRS S1.21(b) | |
IFRS S1.B42(c) | |||||
IFRS S2.14(a)(ii) | |||||
IFRS S2.14(a)(iii) | |||||
IFRS S2.14(a)(iv) | |||||
IFRS S2.14(a)(v) | |||||
IFRS S2.14(b) | |||||
IFRS S2.14(c) | |||||
IFRS S2.B65(e) | |||||
MDR-M | Metrics in relation to material sustainability matters | Sustainability information ā Environment | Climate change | IFRS S2.29(a)(iii)(1ā3) | |
IFRS S1.50(c) | |||||
MDR-T | Tracking effectiveness of policies and actions through targets | Sustainability information ā Environment | Climate change | IFRS S2.29(a)(iii)(1ā3) | |
IFRS S2.33 | |||||
IFRS S2.33(a) | |||||
IFRS S2.B67 | |||||
IFRS S2.33(b) | |||||
IFRS S2.33(c) | |||||
IFRS S2.33(d) | |||||
IFRS S2.33(e) | |||||
IFRS S2.33(f) | |||||
IFRS S2.33(g) | |||||
IFRS S2.33(h) | |||||
IFRS S2.34(b) | |||||
IFRS S2.34(c) | |||||
IFRS S2.34(d) | |||||
IFRS S2.35 | |||||
Section | Subsection | IFRS S | |||
ESRS E1 ā Climate change | |||||
Governance | ESRS 2 GOV-3 | Integration of sustainability-related performance in incentive schemes | Sustainability information ā General introduction | Sustainability governance | IFRS S1.21(b) |
IFRS S2.6(a)(v) | |||||
IFRS S2.29(g)(i) | |||||
IFRS S2.29(g)(ii) | |||||
Strategy | E1-1 | Transition plan for climate change mitigation | Sustainability information ā Environment ā Climate change | Climate Strategy and Transition Plan | IFRS S2.14(a)(iv) |
IFRS S2.14(c) | |||||
IFRS S2.29(e) | |||||
ESRS 2 SBM-3 | Material impacts, risks and opportunities and their interaction with strategy and business model | Sustainability information ā Environment ā Climate change | Description of the processes to identify and assess material impacts, risks and opportunities related to climate change | IFRS S2.10(b) | |
IFRS S2.22(a)(i) | |||||
IFRS S2.22(a)(ii) | |||||
IFRS S2.22(b)(i)(6) | |||||
IFRS S2.22(b)(i)(7) | |||||
IFRS S2.22(b)(ii) | |||||
IFRS S2.22(b)(iii) | |||||
Management of impacts, risks and opportunities | ESRS 2 IRO-1 | Description of the processes used to identify and assess material climate-related impacts, risks and opportunities | Sustainability information ā Environment ā Climate change | Description of the processes to identify and assess material impacts, risks and opportunities related to climate change | IFRS S1.B42(c) |
IFRS S2.10(d) | |||||
IFRS S2.22(b)(i) | |||||
IFRS S2.22(b)(i)(1) | |||||
IFRS S2.22(b)(i)(2) | |||||
IFRS S2.22(b)(i)(3) | |||||
IFRS S2.22(b)(i)(4) | |||||
IFRS S2.22(b)(i)(5) | |||||
IFRS S2.22(b)(i)(6) | |||||
IFRS S2.22(b)(i)(7) | |||||
IFRS S2.22(b)(ii) | |||||
IFRS S2.25(a) | |||||
IFRS S2.25(a)(ii) | |||||
IFRS S2.25(b) | |||||
Section | Subsection | IFRS S | |||
ESRS E1 ā Climate change | |||||
Management of impacts, risks and opportunities | E1-2 | Policies related to climate change mitigation and adaptation | Sustainability information ā Environment ā Climate change | Active Climate Risk Management - Climate Risk Management and Monitoring - Climate Change Policies | IFRS S2.25(a) |
E1-3 | Actions and resources in relation to climate change policies | Sustainability information ā Environment ā Climate change | Active climate risk management | IFRS S2.14(b) | |
Sustainability information ā Environment ā Climate change | Climate Strategy and Transition Plan | IFRS S2.14(a)(ii) | |||
IFRS S2.14(a)(iii) | |||||
IFRS S2.14(a)(v) | |||||
IFRS S2.14(b) | |||||
Metrics and targets | E1-4 | Targets related to climate change mitigation and adaptation | Sustainability information ā Environment ā Climate change | Aligning the credit and investment portfolio with the Paris Agreement - Decarbonisation targets | IFRS S2.33 |
IFRS S2.33(b) | |||||
IFRS S2.33(d) | |||||
IFRS S2.33(e) | |||||
IFRS S2.33(g) | |||||
IFRS S2.33(h) | |||||
IFRS S2.36(a) | |||||
IFRS S2.36(b) | |||||
IFRS S2.36(d) | |||||
Sustainability information ā Environment ā Climate change | Environmental Management Plan | IFRS S2.34(a) | |||
E1-5 | Energy consumption and mix | Sustainability information ā Environment ā Climate change | Environmental Management Plan | ||
E1-6 | Gross Scopes 1, 2, 3 and Total GHG emissions | Sustainability information ā Environment ā Climate change | CaixaBank Group carbon footprint - Calculation of financed emissions | IFRS S2.B56(a) | |
IFRS S2.B56(b) | |||||
Section | Subsection | IFRS S | |||
ESRS E1 ā Climate change | |||||
Metrics and targets | E1-6 | Gross Scopes 1, 2, 3 and Total GHG emissions | Sustainability information ā Environment ā Climate change | CaixaBank Group's carbon footprint - Calculation of the operational carbon footprint | IFRS S2.29(a)(i)(1ā2) |
IFRS S2.29(a)(i)(3) | |||||
IFRS S2.29(a)(ii) | |||||
IFRS S2.29(a)(iii)(1ā3) | |||||
IFRS S2.29(a)(iv) | |||||
IFRS S2.29(a)(v) | |||||
IFRS S2.29(a)(vi)(1) | |||||
IFRS S2.29(a)(vi)(2) | |||||
IFRS S2.B19 | |||||
IFRS S2.B30 | |||||
IFRS S2.B31 | |||||
IFRS S2.B32 | |||||
IFRS S2.B34 | |||||
IFRS S2.B38āB57 | |||||
E1-7 | GHG removals and GHG mitigation projects financed through carbon credits | Sustainability information ā Environment ā Climate change | Environmental Management Plan - Environmental Management Plan 2025-2027 - Main actions carried out in 2025 in the framework of the Environmental Management Plan - Climate change - Offsetting of non-avoided emissions | IFRS S2.36(e)(i) | |
IFRS S2.36(e)(ii) | |||||
IFRS S2.36(e)(iii) | |||||
IFRS S2.36(e)(iv) | |||||
E1-8 | Internal carbon pricing | Sustainability information ā Environment ā Climate change | Environmental Management Plan - Environmental Management Plan 2025-2027 - Main actions carried out in 2025 within the framework of the Environmental Management Plan - Sustainable mobility plan - Implementation of internal carbon pricing for corporate travel | IFRS S2.29(f) | |
E1-9 | Expected financial effects of material physical and transition risks and potential opportunities related to climate change | Sustainability information ā Environment ā Climate change | Active climate risk management - ESG risk management framework - Climate risk measurement | IFRS S2.17 | |
IFRS S2.22(a)(iii)(1ā3) | |||||
IFRS S2.25(b) | |||||
IFRS S2.29(b) | |||||
IFRS S2.29(c) | |||||
IFRS S2.29(d) | |||||
IFRS S2.31 | |||||
IFRS S2.B65(e) | |||||
Commitment to PEOPLE |
Commitment to SOCIETY |
Commitment to the PLANET |
_THE CAIXABANK GROUP'S CONTRIBUTION TO THE SDGS |
CaixaBank focuses its perimeter of action most intensely on 4 priority SDGs that facilitate the completion of the bank's mission: |
To contribute to the financial well-being of our customers and to the progress of society. |
The 4 priority SDGs are interconnected with the other SDGs and CaixaBank contributes to all of them conjointly. |
Microcredits and financing with social impact | Active Housing Policy |
Banking products for vulnerable groups | Social Bonds |
Capillarity | Accession to the Commitment To Financial Health and Inclusion promoted by UNEP FI |
Social Action projects and Solidarity Partnerships | Investment funds and impact pension plans (SI Range, Impact solutions) |
AgroBank |
Family microloans | Health and wellness loans | |
Eco-loans in the agricultural sector | We're Healthy Programme (CaixaBank team) | |
Social Action with the "la Caixa" Foundation | Virtaula Wellness School | |
NingĆŗn Hogar Sin Alimentos (No Home Without Food) | Collaboration with GAVI, the Vaccine Alliance |
Financial Culture Plan | Microcredits and financing with social impact | |
Aula (Classroom) programme for shareholders | Banking products for vulnerable groups | |
Training | Social action with the "la Caixa" Foundation | |
| CaixaBank Research | Active housing policy and Impulsa programme | |
| CaixaBank Talks | Financial Culture Plan | |
| Online training platform for employees | Signing of the Code of Good Practice in the mortgage market | |
| CaixaBank Dualiza in Dual Training | Commitment to the Senior community | |
Generation + |
Financing for companies and self-employed workers | Job creation |
Microloans to businesses | Social Bonds |
Investment in RD |
Equality Plan | Support for start-ups (DayOne) 2 | |
Wengage diversity program | Financing companies with social impact | |
Adherence to the United Nations Women Empowerment Principles | Investment in RD | |
CaixaBank and BPI Female Entrepreneur awards and WONNOW awards (women in STEM, with Microsoft) | Information security | |
Support to the leading women's associations 1 | Digitisation plan | |
Accession to STEAM Partnership "Girls at the foot of science" by the Ministry of Education and Vocational Training | Promoter of Next Generation EU funds | |
Diversity Advisory Committee | New Artificial Intelligence Branch |
Capillarity |
Active housing policy |
Accession to UN Tourism 3 |
| Real Estate & Homes |
| Hotels & Tourism |
Mobilisation of sustainable finance | Adherence to the UNEP FI Principles for Responsible Banking (United Nations Environment Programme Finance Initiative) |
Impact Solutions SI Range (investment products and insurance) | Adhesion of VidaCaixa and CaixaBank Asset Management to PRI (Principles for Responsible Investment) |
Policies on ethics and integrity | Reporting reports verified by a third party |
Due diligence in Human Rights |
AgroBank | Renewable energy financing | |
Framework for issuance of SDG bonds | Reduction energy consumption | |
CDP Water | Renewable energy consumption | |
Green bonds |
Membership in GECV (Spanish Green Growth Group) | Financing renewable energies and other environmental solutions | |
Signatories of the Equator Principles | Members of the Partnership for Carbon Accounting in the Financial Industry (PCAF) | |
Consumption of renewable energy | Members of VidaCaixa's Principles for Sustainable Insurance (PSI) | |
Offset of 100 % of CO 2 emissions from operations | Climate report and new Nature Information section | |
Setting decarbonisation targets for the financed portfolio |
AgroBank | Framework for issuing sustainable, green and social bonds | |
Poseidon Principle | Statement on biodiversity promoted by the UN at the COP15 | |
Members of the Taskforce on nature related financial Disclosure (TNFD) |
Ethics and integrity policies and external compliance certifications | Adherence to Self-monitoring | |
Due diligence and assessment in Human Rights | Statement on PAIs (Principal Adverse Impacts of investment decisions on sustainability factors) | |
Information security | Certification in Good Corporate Governance by AENOR |
Alliances directly related to the SDGs |
Biggest Social Action Project in Spain and one of the largest foundations in the world. Strategic alliance for the dissemination of its projects and active participation in key programmes such as Incorpora and GAVI Alliance. |
Participation in various working groups within the framework of the Sustainable Finance Council of the Ministry of Economy, Trade and Enterprise. |
Body responsible for promoting the 10 principles of the United Nations. Signatory Partners of the Spanish Network of the United Nations Global Compact since 2005. |