03
Corporate Governance
Corporate Governance [PAGE 41
Best Corporate Governance practices (G) [PAGE 42 ]
Ownership [PAGE 47 ]
Management and Administration of the Company [PAGE 57 ]
Committees of the Board [PAGE 100 ]
Senior Executive [PAGE 112 ]
Remuneration [PAGE 118]
Corporate Governance
Sound corporate governance enables companies to maintain an
efficient and methodical decision-making process,
because it incorporates clarity in the allocation of roles and
responsibilities and, at the same time, promotes proper risk
management and efficient internal control, which enhances
transparency and limits the appearance of potential conflicts of
interest.
All of this promotes management excellence that results in greater value for the
company and therefore for its stakeholders.
In line with our commitment to our mission and vision, integrating good
corporate governance practices into our business is necessary and is a strategic
priority to achieve a well-run company and to be recognised for it.
Information on the Company's corporate governance is supplemented by the
Annual Report on the Remuneration of directors (ARR), which is prepared and
submitted to a non-binding vote at the Annual General Meeting of Shareholders.
Following its approval by the Board of Directors and its publication on the CNMV
website, the IARC and this ACGR are available on the CaixaBank corporate
website (www.caixabank.com).
CaixaBank's Corporate Government Policy is based on the Company's
corporate values and also on good practices for governance, particularly the
recommendations in the Good Governance Code of Listed Companies approved
by the CNMV in 2015 and revised in 2020. This policy establishes the action
principles that will regulate the Company's corporate governance, and its text
was reviewed in December 2021.
> CORPORATE GOVERNANCE PRINCIPLES AND PRACTICES
01. Competencies
and self-
organisation
02. Diversity and
balance
03. Professionalism
for proper
compliance
in a efficient manner of
the Board of Directors
in the composition of
the Board of Directors
with the duties of
members of the Board
of Directors
04. Balanced
remuneration
05. Commitment
06. Protection and
promotion
and aimed at attracting
and retaining the
appropriate profile of
members of the Board
of Directors
commitment to ethical
and sustainable action
of shareholder rights
07. Prevention, identification and proper
handling of conflicts of interest
08. Regulatory
compliance
in particular with regard to operations with related
parties, considering intragroup relations
regulations as the
guiding principle for all
staff who form part of
CaixaBank
09. Achievement of
social interest
10. Transparent information
through the
acceptance and
updating of best
governance practices
covering both financial and non-financial activity
Best Corporate Governance practices (G)
Of the 64 recommendations of the Good Governance Code, except for one that is not applicable, CaixaBank complies fully with 59 and partially complies with
4: The following list contains the recommendations with which CaixaBank is partially compliant, and the reason:
RECOMMENDATIONS THAT ARE PARTIALLY MET ARE:
RECOMMENDATION 5
Given that the General Shareholders' Meeting on 22
March 2024 approved a resolution delegating to the
Board of Directors the power to issue bonds
convertible into shares that allow or are intended to
meet regulatory requirements for their eligibility as
additional Tier 1 regulatory capital instruments, with
the power to exclude pre-emptive subscription
rights, subjecting the capital increases that the
Board of Directors may approve under this
authorisation to the limitation of 50 % of the capital
at the time of authorisation and not 20 %, the latter
being the general limit applicable to listed
companies. The agreement replaces and annulled,
in the unused amount, the previous delegation in
force, approved in the General Shareholders'
Meeting held on 14 May 2021.
Law 5/2021, in force since 3 May 2021, imposed a
general prohibition for all listed companies against
the General Meeting delegating to the Board the
power to increase the share capital, excluding pre-
emptive subscription rights, by an amount
exceeding 20% of the share capital. , as well as the
power to issue convertible bonds excluding pre-
emptive subscription rights, so that the maximum
number of shares into which the bonds may be
converted, added to the number of shares issued by
the directors under the delegation to increase
capital, does not exceed 20% of the share capital.
Without prejudice to the foregoing, in the case of
credit institutions, as is the case of CaixaBank, the
Law provides for the possibility of not applying this
20% limit to convertible bond issues made by credit
institutions, provided that these issues comply with
the requirements set forth in Regulation (EU)
575/2013, This is expressly stated in the resolution
of delegation of the General Shareholders' Meeting
dated 22 March 2024, which is currently in force,
and was also established in the resolution approved
by the General Shareholders' Meeting on 14 March
2021, with the limit of 50% of share capital being
applicable at the time of authorisation.
In addition to the issue approved in 2021, on 16
February 2023 and 30 November 2023, the Board of
Directors approved the issue of preference shares
convertible into shares for a total nominal amount
of €750,000,000 (in each case) and excluding pre-
emptive subscription rights.
Pursuant to the delegation of powers granted to it
by the Ordinary General Shareholders' Meeting held
on 22 March 2024, on 28 November 2024 the Board
of Directors approved the issue of preference
shares convertible into shares for a maximum
nominal amount of €1 billion, excluding pre-
emptive subscription rights, the final terms of which
were set on 16 January 2025, as published in a
notice of OIR of the same date. The preference
shares are perpetual, although they may be
redeemed in certain circumstances at CaixaBank's
option and, in any event, will be mandatorily
converted into newly-issued ordinary shares of the
entity if CaixaBank or the CaixaBank Group has a
Common Equity Tier 1 ratio (CET1 ratio), calculated
in accordance with European Regulation 575/2013
of 26 June 2013 of the European Parliament and of
the Council on prudential requirements for credit
institutions and investment firms, of less than
5.125%. The Issue has been targeted exclusively at
professional investors and eligible counterparties,
with retail investors being expressly excluded.
RECOMMENDATION 10
Given that the Regulations of the CaixaBank General
Shareholders' Meeting provide for a different
system of presumption of voting depending on
whether the resolutions are proposed by the Board
of Directors or by shareholders. This is intended to
avoid difficulties in counting shareholders who are
absent before the vote is taken, and also resolves
the situation where new proposals deal with
resolutions that contradict the proposals submitted
by the Board, guaranteeing in all cases the
transparency of the vote count and proper
recording of votes.
RECOMMENDATION 27
Because proxies for voting at board meetings, if
any, in the event of inability to attend, may be
granted with or without specific instructions for the
election of each director. The freedom to make
proxies with or without specific instructions is
considered by the Company to be good corporate
governance practice and, in particular, the absence
of proxies facilitates the proxy-holder's position to
follow the tenor of the debate.
RECOMMENDATION 64
Payments for termination or expiry of the
Chairman's and CEO's contracts, including
severance pay in the event of termination or expiry
of the relationship in certain cases and the post-
contractual non-competition agreement, do not
exceed the amount equivalent to two years of the
total annual remuneration for each of them. In
addition, CaixaBank has recognised a social security
supplement for the CEO to cover retirement, death
and permanent total, absolute or severe disability,
and for the Chairman to cover death and
permanent total, absolute or severe disability.
In the case of the commitment to cover the
retirement contingency, this is a system established
under a defined contribution plan, for which the
annual contributions to be made are fixed in
advance. By virtue of this commitment, the CEO is
entitled to receive a retirement benefit when he
reaches the legally established age, which will be
the result of the sum of the contributions made by
CaixaBank and their corresponding returns up to
that date, provided that he is not terminated for just
cause, and without prejudice to the treatment
applicable to discretionary pension benefits in
accordance with the remuneration regulations
applicable to credit institutions. With the
termination of the CEO's contract, the contributions
would be consolidated (except in the event of
termination for just cause attributable to the CEO),
but in no case is there any provision for the
possibility of receiving an early retirement benefit,
since its accrual and payment would occur only on
the occasion and at the time of retirement (or the
occurrence of the other contingencies covered) and
not on the occasion of the termination of the
contract. The nature of these savings systems is not
to indemnify or compensate for the loss of rights to
the assumption of non-competition obligations, as
they are configured as a savings system that is
endowed over time with periodic contributions and
which form part of the fixed components of the
usual remuneration package of the Executive
Directors; unlike indemnities or compensations for
not competing, it grows over time and is not set in
absolute terms.
Therefore, the institution would only be in breach of
Likewise, Recommendation 2 is
considered inapplicable, since
CaixaBank is not a controlled company
within the meaning of Article 42 of the
Commercial Code, whether by a listed or
unlisted entity (D.7).
recommendation 64 if the mere consolidation of
savings scheme entitlements, without actual accrual
or payment at the time of termination, were to be
included in the concept of termination payments or
termination of contract payments as defined
therein.
Changes in the composition of the Board and its committees in the financial year 2024
The Ordinary General Meeting of Shareholders of 2024 held on 22 March
approved the re-election of María Verónica Fisas (independent director) as a
member of the Board of Directors. And, following the Ordinary General Meeting,
the Board of Directors agreed to re-appoint Ms Fisas as a member of the Risk
Committee.
Also, on 30 October 2024, CaixaBank reported that the Chairman of the Board of
Directors, José Ignacio Goirigolzarri, had stated his intention not to renew his
term of office at the next General Meeting and therefore tendered his
resignation as Executive Chairman and Director of CaixaBank effective 1 January
2025. It was also reported that the Board of Directors, at the proposal of the
Appointments and Sustainability Committee, had agreed to appoint Tomás
Muniesa as Chairman of CaixaBank, also with effect from 1 January 2025, at
which point the chairmanship of the Bank will no longer have executive
functions.
During the financial year 2024, the Board of Directors of
CaixaBank has moved forward and consolidated its functions'
fulfillment, acting at all times within its responsibilities, adopting
how many agreements and issuing how many reports him
correspond or they have been him expressly required.
Corporate Governance Developments in 2024
In addition to what was explained in the previous
section on the re-election of an independent
director and the change of the Chairman as of 1
January 2025, who will no longer have executive
functions, it should be noted that the Board of
Directors had established an improvement plan for
the 2024 financial year, as a result of the
assessment carried out in 2023, relating to the
functioning of the Board itself and its Committees,
as well as to issues of time distribution to increase
attention to the monitoring of significant
investments and also to the governance of the
CaixaBank Group's most relevant subsidiaries and,
in order to keep Board members permanently
updated, to carry out training actions on various
subjects. In this regard, and in relation to these
opportunities for improvement, during the 2024
financial year, once again the objectives set were
met and solid progress was made towards good
Corporate Governance, consolidating the strengths
of transparent, efficient, coherent governance
aligned with the objectives of the entity's Strategic
Plan.
With regard to the functioning of the Board of
Directors and its Committees, and without losing
sight of the very positive progress achieved in
recent years, it has been deemed important to
maintain and strengthen the excellent standard of
meeting dynamics, both in terms of duration and
the allocation of time to different matters,
particularly the time dedicated to monitoring key
subsidiaries and strategic issues, as well as the
periodic review of major investment projects.
In this respect, progress has been made at Board
meetings in terms of the balance between
presentation time and discussion of issues, and the
transparency and quality of debates has been
consolidated, with the Chairman playing a key role
in stimulating and facilitating them. Efforts have
also been made to enhance and consolidate the
anticipation levels in providing information and
documentation to Board members, alongside the
continuous improvement of the IT tools available to
directors. Furthermore, as a good corporate
governance practice, the annual meeting schedule
for the Board for the following financial year was
approved in June 2024, along with the monitoring of
the Annual Plan established for the period.
Relevant issues were also monitored, such as the
Strategic Information Systems Plan with the support
of the Innovation, Technology and Digital
Transformation Committee, analysing the approach,
objectives and investments, with special attention to
AI, and the Customer Service Improvement Project.
In relation to the next financial year, also the
opportunity to discuss alternative scenarios for
business growth and evolution of the organisation,
which has materialised in the New Strategic Plan
2025-2027.
In order to strengthen and enhance the knowledge
of the Board of Directors as a whole, as well as the
specific knowledge of the Committees, a training
plan has been followed throughout the year
dedicated to the analysis of various topics, paying
special attention at all times to the priority areas for
the fulfilment of its functions.
In terms of succession planning, greater
transparency has been provided on the process for
establishing the Chairman's and CEO's Succession
Plan, as well as greater detail on the process,
candidate pool and opportunities for exposure and
visibility in relation to the Succession Plan for
members of the Management Committee. In
addition, the Selection Policy for Directors and
members of the Management Committee and other
key function holders has been amended and a new
Succession Policy has been approved.
Finally, in line with best corporate governance
practices, two meetings of the Lead Independent
Director were held without the presence of the
executive directors.
Challenges for 2025
After carrying out this self-assessment exercise and examining the results
obtained and its conclusions, also taking into account the activity reports of the
Board Committees (published on the corporate website as an exercise of greater
transparency and good practice in the entity's corporate governance), the Board
has concluded that, in general terms, its functioning and composition have been
adequate for the exercise and performance of its functions, in particular for the
correct management of the company that the governing body has carried out.
In short, the Board has favourably assessed the quality and efficiency of its
functioning, as well as that of its Committees during financial year 2024.
Furthermore, the structure, size and composition of the Board of Directors has
also been considered adequate, particularly in terms of gender diversity and
diversity of professional training and experience, age and geographical origin, in
accordance with the verification of compliance with the selection policy, as well
as taking into account the individual re-evaluation of the suitability of each
director carried out by the Appointments and Sustainability Committee, which
leads to the conclusion that the Board of Directors as a whole is suitable in terms
of composition.
Likewise, in order to continue improving the quality and efficiency of the
functioning of the Board and its Committees, it has been agreed to address and
implement some specific recommendations during the 2025 financial year.
With regard to the functioning of the Board and its committees, preserve the
current efficiency in the organisation and dynamics of the Board of Directors and
its committees (planning agendas, committee reports to the Board, monitoring
of agreements), giving priority to the integration of new directors in the
Company's culture, and in providing information about the executive team and
the organisation by means of onboarding and initial training programmes.
Furthermore, continue to improve the distribution of competencies and
coordination between the Board's committees.
Similarly, during 2025, in accordance with the recommendations made by the
Lead Independent Director, the Board will continue to pay special attention to
the monitoring and supervision of the Company's actions in the following areas.
It highlights a commitment to conducting regular oversight of both key
investment projects and the activities of CaixaBank's major subsidiaries. The
Board will place particular emphasis on the implementation of the Strategic Plan
for Information Systems. Additionally, monitoring the enhancements made in
customer service will be a key priority, along with overseeing the action plans
established within the organization, particularly in relation to talent
development.
Finally, in order to keep the Council permanently up to date, it was agreed to
continue promoting training activities for Council members on various subjects,
paying special attention at all times to the priority areas for the fulfilment of its
functions.
Ownership
Share capital  (A.1 + A.11 + A.14)
At year-end, CaixaBank's share capital amounted to €7,174,937,846, represented
by 7,174,937,846 shares of €1 par value each, belonging to a single class and
series, with identical voting and dividend rights, and represented by book
entries. The shares into which the Company's share capital is divided are listed
for trading on the Barcelona, Bilbao, Madrid and Valencia stock exchanges
through the Automated Trading System (Continuous Market).
On 4 December 2024, CaixaBank's current share capital was registered in the
Companies' Registry of Valencia as a result of the execution of the reduction in
the Company's share capital agreed by the Board of Directors on 18 November
2024. The Company's By-laws do not contain the provision for double voting
shares through loyalty. 
As regards the issuance of securities not traded in a regulated EU market, thus,
referring to non-participating or non-convertible securities, CaixaBank
performed:
> in 2021, an issue of ordinary non-preferred bonds, admitted to trading on
the Swiss SIX market, for an amount of CHF 200 million (ISIN
CH1112011593),
> in 2023, an issue of ordinary non-preferred bonds, admitted to trading on
the Irish over-the-counter market (GEM), for an amount of USD 1.25 billion
(ISIN US12803RAA23 / USE2428RAA35),
> in 2023, a USD 1 billion issue of ordinary non-preferred bonds admitted to
trading on the Irish over-the-counter market (GEM) (ISIN US12803RAB06 /
USE2428RAB18),
> in 2023, a USD 1 billion issue of ordinary non-preferred bonds admitted to
trading on the Irish over-the-counter market (GEM) (ISIN US12803RAC88 /
USE2428RAC90),
> in 2024, an issue of ordinary "preferred" bonds, admitted to trading on the
Swiss SIX market, for an amount of CHF 300 million (ISIN CH1325807886),
> in 2024, a USD 1 billion issue of ordinary non-preferred bonds admitted to
trading on the Irish over-the-counter market (GEM) (ISIN US12803RAG92 /
USE2428RAG05),
> in 2024, a USD 1 billion (US12803RAH75 / USE2428RAH87) issue of non-
preferred ordinary bonds admitted to trading on the Irish over-the-counter
market (GEM).
Also, of the issues of securities admitted to trading outside a regulated market in
the EU that were incorporated into CaixaBank as a result of the merger by
absorption of Bankia, at 31 December 2023 an issue of ordinary bonds carried
out in 2022 for €7.9 million (ISIN XS0147547177), admitted to trading on the
unregulated market in Luxembourg, was still current.
Shareholder structure
Share tranches
Shareholders¹
Shares
% Share capital
from 1 to 500
263,248
48,779,265
0.7
from 501 to 1,000
100,154
72,413,495
1.0
from 1,001 to 5,000
151,742
331,278,125
4.6
of 5,001 to 50,000
39,115
442,666,458
6.2
from 50,001 to
100,000
811
55,433,349
0.8
more than 100,000²
550
6,224,367,154
86.8
Total
555,620
7,174,937,846
100
1 For shares held by investors trading through a custodian entity located outside of Spain, the custodian is considered to be the
shareholder and appears as such in the corresponding book entry register.
2 Includes treasury shares.
Significant shareholders (A.2)
In accordance with the CNMV definition, significant shareholders are those who
hold voting rights representing at least 3 % of the total voting rights of the issuer
(or 1 % if the shareholder is a resident of a tax haven). According to the
information provided by "la Caixa" Banking Foundation (and its subsidiary
Criteria Caixa, S.A.U.) and by FROB (and its subsidiary BFA, Tenedora de
Acciones, S.A.) at 31 December 2024 and BlackRock's latest public
communication to the CNMV dated 4 October 2024, its shareholdings  (in
accordance with the share capital on 31 December 2024) are as follows:
% of voting rights attributed
to the shares
% of voting rights through
financial instruments
Name or
corporate name
of the owner
Direct
Indirect
Direct
Indirect
% total
voting
rights
BlackRock, Inc.
0.000
3.868
0.000
0.264
4.133
”la Caixa”
Banking
Foundation
0.000
31.222
0.000
0.000
31.222
Criteria Caixa,
SAU
31.222
0.000
0.000
0.000
31.222
FROB
0.000
18.029
0.000
0.000
18.029
BFA, Tenedora
de Acciones, S.A.
18.029
0.000
0.000
0.000
18.029
Details of indirect holding
Details of direct and indirect owners of significant holdings at the end of the
financial year, excluding directors with a significant shareholding:
Name or
corporate name
of the indirect
owner
Name or corporate
name of the direct
owner
% of voting
rights
attributed to
the shares
% of voting
rights
through
financial
% total
voting
rights
BlackRock, Inc.
Other controlled
entities belonging to
the BlackRock, Inc.
Group
3.868
0.264
4.133
”la Caixa” Banking
Foundation
Criteria Caixa, SAU
31.222
0.000
31.222
FROB
BFA, Tenedora de
Acciones, S.A.
18.029
0.000
18.029
The most relevant changes with regard to significant shareholdings in the last
financial year and notified to the CNMV are detailed below:
Status of significant shareholding
Date
Shareholder name
% previous stake
% subsequent
stake
04/10/2024
BlackRock, Inc.
4.994
4.08
Shareholders' agreements  (A.7 + A.4)
The Company is not aware of any concerted actions among its shareholders or
shareholders' agreements, nor any other type of relationship, whether of a
family, commercial, contractual or corporate nature, among the significant
shareholders.
Treasury shares (A.9 + A.10)
As at 31 December 2024, the Board has the authorisation of the AGM of 22 May
2020 granted for 5 years to proceed with the derivative acquisition of treasury
shares, both directly and indirectly through its subsidiaries, on the following
terms:
> The acquisition may be in the form of a trade, swap, dation in payment or
any other form allowed by law, in one or more instalments, provided that
the nominal amount of the shares acquired does not amount to more than
10% of the subscribed share capital when added to those already owned by
the Company.
> When the acquisition is burdensome, the price shall be the price of
Company shares on the Continuous Market at theclose of the day prior to
the acquisition, +/-15 %.
Furthermore, the shares acquired by virtue of this authorisation may be
subsequently disposed of or redeemed, or else extended to employees and
directors of the Company or its group as part of the remuneration systems. In
accordance with the provisions of the Internal Rules of Conduct in matters
relating to the securities market, CaixaBank share transactions must always be
for legitimate purposes, such as contributing to the liquidity and regularising the
trading of CaixaBank shares. Under no circumstances shall they be conducted in
order to intervene in the free market price formation process or to favour
specific CaixaBank shareholders. In this regard, the Board of Directors set the
criteria for intervention in treasury shares on the basis of a new alerts system to
define the margin of discretion of the inside area when managing treasury
shares.
 
56,445,656
Number of shares held directly
951,240
Number of indirect shares*
0.80%
% of total share capital
 
Number of indirect shares* via:
Vida-Caixa, S.A. de Seguros y Reaseguros
274,292
Banco BPI, S.A
555,865
Nuevo Micro Bank, S.A.U.
24,282
CaixaBank Payments & Consumer, E.F.C, E.P., S.A.
51,051
CaixaBank Wealth Management Luxembourg, S.A.
40,435
CaixaBank Operational Services, S.A.U.
5,315
Total
951,240
Treasury share transactions are carried out in isolation in an area separate from
other activities and protected by the appropriate firewalls so that no inside
information is made available.
Share Buyback Programme
The Board of Directors, having obtained the
relevant regulatory authorisations, approved a
series of share buy-back programmes to reduce
CaixaBank's share capital by redeeming the shares
acquired under the programme.
Information on the acquisition and disposal of
treasury shares during the year is included in
Note 25, "Equity," of the Consolidated Annual
Accounts.
The characteristics of the various programmes are
as follows:
Programme
Start date
Maximum
amount
(million EUR)
Status
No. of shares
purchased
% of the capital
bond
No. of shares
after
Programme
Share capital
after
Programme
(Euros)
Date of
enrolment
in the
Commercial
Register
SBB II
September 2023
500
Completed
129,404,256.00
1.72%
7,372,727,363.00
7,372,727,363.00
3/5/2024
SBB III
March 2024
500
Completed
104,639,681.00
1.42%
7,268,087,682.00
7,268,087,682.00
13/6/2024
SBB IV
July 2024
500
Completed
93,149,836.00
1.28%
7,174,937,846.00
7,174,937,846.00
4/12/2024
SBB V
November 2024
500
In progress1
1 As at 31 December 2024, transactions amounting to €259 million had been carried out, with a total of 49,501,868 treasury shares repurchased, equivalent to 51.71% of the maximum monetary amount.
Additionally, on 29 January 2025, the Board of Directors approved the SBB VI share buyback program for €500 million, following the receipt of necessary regulatory
approval. This program will commence sometime after the completion of SBB V.
Regulatory free float (A.11)
The CNMV defines estimated free float as the part of share capital that is not in
the possession of significant shareholders (according to information in previous
section A.2) or members of the board of directors or that the company does not
hold in treasury shares.
53.38%
45.79%
Significant
shareholders
(total)
Regulatory free float
(CNMV Criterion)
0.80%
Treasury shares
0.03%
Board
Available free float
In order to specify the number of shares available to the public, a definition of
free float is used which takes into account issued shares minus treasury shares,
shares held by members of the Board of Directors and shares held by the “la
Caixa” Banking Foundation and the FROB, which differs from the regulatory
calculation.
GEOGRAPHICAL DISTRIBUTION OF INSTITUTIONAL INVESTORS
 
72,0%
of the free float corresponds to
institutional investors
Authorisation to increase capital (A.1)
As of 31 December 2024, the Board has the
authorisation from the AGM of 22 March 2024,
granted until March 2029, to increase the share
capital one or more times up to a maximum
nominal amount of €3,686,363,681 (equivalent to
50% of the share capital after the execution of the
capital reduction approved at the same AGM),
under terms it deems appropriate. This
authorisation may be used for the issue of new
shares, with or without premium and with or
without voting rights, for cash payments. It renders
the previous authorisation granted at the Annual
General Meeting of 22 May 2020 null and void.
The Board is authorised to exclude, in whole or in
part, the pre-emptive subscription rights, in which
case the capital increases will be limited, in general,
to a maximum total amount of €737,272,736; this is
equivalent to 10% of the share capital after the
execution of the capital reduction approved at the
same AGM). As an exception, this limit does not
apply to capital increases for the conversion of
convertible bonds, which will be subject to the
general limit of 50 % of share capital.
Along these lines, as of 3 May 2021, the Corporate
Enterprises Act includes as a general obligation the
20 % limitation for the exclusion of pre-emptive
subscription rights in capital increases, as well as in
the case of credit institutions the possibility of not
applying this 20 % (and only the general limit of 50
%) to convertible bond issues made by credit
institutions, provided that such issues comply with
the requirements under Regulation (EU) 575/2013.
At the 2024 AGM, held on 22 March 2024, the report
from the Board of Directors dated 30 November
2023 was communicated and made available to
shareholders, as required by Article 511 of Royal
Legislative Decree 1/2010 of 2 July, concerning the
issuance of potentially convertible preference
shares into shares for a total nominal amount of
€750,000,000, with exclusion of the pre-emptive
subscription right, executed on 16 January 2024.
Additionally, the Board of Directors approved on 28
November 2024 the issuance of potentially
convertible preference shares into shares for a total
nominal amount of €1,000,000,000, with exclusion
of the pre-emptive subscription right, with final
terms set on 16 January 2025, as published in an
OIR communication on the same date.
BREAKDOWN OF PREFERENCE SHARE ISSUES1
(€ millions)
Amount to be amortised
Issue date
Maturities
Nominal amount
Annual remuneration
31-12-2024
31-12-2023
June 2017¹
Perpetual
1,000
6.750%
0
1,000
March 20181.2
Perpetual
1,250
5.250%
1,250
1,250
October 2020¹
Perpetual
750
5.875%
750
750
September 2021¹
Perpetual
750
3.625%
750
750
March 2023¹
Perpetual
750
8.250%
750
750
January 2024¹
Perpetual
750
7.500%
750
0
PREFERENCE SHARES
4,250
4,500
Own securities purchased
0
0
Total
4,250
4,500
1 They are perpetual additional tier 1 capital instruments, notwithstanding which they may be redeemed (partially or fully) in certain circumstances at CaixaBank's option (once at least five years have elapsed since their issue date according to the particular
conditions of each one of them, and with the prior consent of the competent authority) and, in any case, they will be converted into the newly issued ordinary CaixaBank shares if it or the CaixaBank Group has a Common Equity Tier 1 ordinary capital ratio (CET1)
calculated in accordance with European Regulation 575/2013 of 26 June of the European Parliament and of the Council on prudential requirements for credit institutions and investment firms ("CRR"), of less than 5.125%. The conversion price of the preference
shares shall be the highest of (i) the volume-weighted daily average price of CaixaBank’s shares in the five trading days prior to the day the corresponding conversion is announced, ii) the minimum conversion price specified for each issue, and (iii) the par value of
CaixaBank’s shares at the time of conversion.
2 From this issuance, a total of 836 million euros in nominal value was repurchased in January 2025 and later amortised. This buy-back was combined with an issuance on 24 January 2025 of preferential shares eventually convertible into newly-issue shares that
qualify as Additional Tier 1 (AT1) capital for €1 billion. The remuneration, which is discretionary and subject to certain conditions, was set at 6.250% per annum.
Performance of stocks (A.1)
CaixaBank’s share price closed 2024 at €5.236 per share, representing an
increase of 40.5% over the year.
Overall, 2024 was a year of positive results in the stock markets, with most global
indices closing with gains, although the French and Portuguese indices were
notable exceptions in this generally favourable landscape. The Ibex 35 and
Eurostoxx 50 recorded gains of +14.8% and +8.3% over the year, respectively.
Similarly, the benchmark banking indices outperformed the general indices, with
the Ibex 35 Banks rising by +23.5% and the Eurostoxx Banks by +23.4%. At the
end of the 2024 financial year, CaixaBank’s trading volume in number of shares
was 5.2% lower than in 2023 (+22.9% in euros).
One of the key factors influencing financial markets in 2024 was the start of
monetary easing. Much of the movement in financial assets revolved around
investors adjusting their monetary policy expectations, with episodes of sharp
shifts in expectations as markets, following the lead of central banks, adjusted in
response to macroeconomic data flows. Another significant event was Donald
Trump’s victory, which led investors to anticipate higher inflation and raised
some concerns about global economic growth. Financial markets also
experienced other notable developments: the Bank of Japan ended the era of
negative interest rates, and geopolitical tensions escalated in the Middle East,
exerting pressure on commodity prices. 
To close the year, expectations of a more cautious Federal Reserve in 2025 led to
a significant rebound in US Treasury yields. In fact, 10-year benchmark interest
rates rose by up to 90 basis points from the start of the rate cuts, ending the
year about 70 basis points higher than at the close of 2023. In the eurozone,
sovereign yields were not immune to their US counterparts. Despite the ECB’s
more accommodative stance, with a 100-basis-point rate cut in 2024 and signals
of continued easing in 2025, yields closed the year higher: +30 basis points in
Germany, and to a lesser extent, the periphery (+19 basis points in Spain). The
poor performance of French debt stood out, whose risk premium at the end of
the year exceeded Spain's due to political uncertainty and its fiscal situation.
Furthermore, the equity market rallied for the second consecutive year with
significant gains in the main global stock markets, except for a few (France and
Brazil, both affected by political and fiscal uncertainty), with the global MSCI
ACWI up 15%, and the American stock market once more outperforming all the
rest. Expected profits from artificial intelligence (AI) boosted the superiority of
technology companies in the equity market, and the S&P 500 had back-to-back
years of gains in excess of 20% for the first time in over 25 years.
In the currency markets, the dollar emerged as the year's strongest currency,
rising 7% by year-end against a basket of currencies. This increase reflects
expectations of higher interest rates in the United States. and forecasting
stronger growth with respect to the rest of world economies. As a result, the
euro closed the year down 6% against the dollar, trading at 1.03 USD.
CAIXABANK SHARE PERFORMANCE
(WITH RESPECT TO SPANISH AND EUROPEAN BENCHMARK INDEXES)
(year-end 2023 base 100 and annual variations in %)
CaixaBank
Eurostoxx 50
IBEX 35
Eurostoxx Eurozone Banks
+40.5%
+8.3%
+14.8%
+23.4%
Share
December 2024
December 2023
Change
Share price (€/share)
5.236
3.726
1.510
Market capitalisation
37,269
27,450
9,819
Book value (€/share)
5.17
4.93
0.24
Tangible book value (€/share)
4.41
4.20
0.21
Net profit attrib. per share (€/share) (12 months)
0.80
0.64
0.16
PER (Price / EPS; times)
6.57
5.78
0.79
P/B ratio (price / book value)
1.01
0.76
0.26
Shareholder rights
There are no legal or statutory restrictions on the exercise of shareholders'
voting rights, which may be exercised either through physical or telematic
attendance at the AGM, if certain conditions¹ are met, or prior to the AGM by
remote means of communication. (B.6)
During 2024, no modifications to CaixaBank's By-laws were approved (except for
those relating to the modification of its share capital).
The Company's By-laws do not contain the provision for double voting shares
through loyalty. Similarly, there are no statutory limitations on the transferability
of shares, aside from those prescribed by legal regulations. (A.1 and A.12)
CaixaBank has not adopted any neutralisation measures (according to the
definitions in the Securities Market Law) in the event of a takeover bid. (A.13)
On the other hand, there are legal provisions2 that regulate the acquisition of
significant shareholdings in credit institutions as banking is a regulated sector
(the acquisition of shareholdings or significant influence is subject to regulatory
approval or non-objection) without prejudice to those related to the obligation to
formulate a public takeover bid for the shares to acquire control and for other
similar operations.
Regarding the rules applicable to amendments to the By-laws, as well as the
rules for shareholders' rights to amend them, CaixaBank's rules and regulations
largely include the provisions of the
Capital Companies Act. Likewise, as a credit institution, the amendment of the
By-laws is subject to the authorisation and registration procedure established in
Royal Decree 84/2015, of 13 February, which implements Law 10/2014, of 26
June, on the regulation, supervision and solvency of credit institutions. It should
be mentioned that, in accordance with the regime envisaged in this rule, certain
modifications (the change of registered office within the national territory, the
increase of share capital or the textual incorporation of mandatory or prohibitive
legal or regulatory precepts, or to comply with judicial or administrative
resolutions, as well as those that the Banco de España has considered of little
relevance in response to prior consultation) are not subject to the authorisation
procedure, although they must in any case be notified to the Bank of Spain for
registration in the Register of Credit Institutions.  (B.3)
In relation to the right to information, the Company acts under the general
principles of transparency and non-discrimination contained in current
legislation and set out in internal regulations, especially in the Policy on
communication and contact with shareholders, institutional investors and proxy
shareholders, which is available on the corporate website. With regard to inside
information, in general, this is made public immediately through the CNMV
website and the corporate website, as well as any other channel deemed
appropriate. Notwithstanding the foregoing, the Company's Investor Relations
area carries out information and liaison activities with different stakeholders,
always in accordance with the principles of the aforementioned Policy.
1 Registration of ownership of shares in the relevant book-entry ledger, at least 5 days in advance of the date on which the General Meeting is to be held and ownership of at least 1,000 shares, individually or in a group with other shareholders.
2 Regulation (EU) 1024/2013 of the Council, of 15 October 2013, conferring specific tasks on the European Central Bank concerning policies relating to the prudential supervision of credit institutions; Securities Market Law; and Act 10/2014, of 26 June, on the
organisation, supervision and solvency of credit institutions (art. 16 to 23) and Royal Decree 84/2015, of 13 February, which implements it.
Management and Administration of the Company
In CaixaBank, the management and control of the Company is borne by the shareholders at the Annual General Meeting, the Board and its Committees:
GENERAL SHAREHOLDERS' MEETING
EXTERNAL AUDIT
<
<
<
<
BOARD OF DIRECTORS
<
Executive
Committee
Appointments
and Sustainability
Committee
Risks
Committee
Remuneration
Committee
Innovation, Technology and
Digital Transformation
Committee
Audit and
Control Committee
<
<
Designates/
Reports to/
MANAGEMENT BODIES
CEO AND MANAGEMENT COMMITTEE
<
The Annual General Meeting
The Annual General Meeting of CaixaBank is the ultimate representative and participatory body of the Company shareholders.  
Accordingly, in order to facilitate the participation of shareholders in the General Shareholders' Meeting and the exercise of their rights, the Board will adopt such
measures as appropriate so that the AGM may effectively perform its duties.
ATTENDANCE AT GENERAL MEETINGS (B.4)
Distance voting
Date of general meeting
Physically present
Present by proxy
Electronic means
Other
Total
8/04/2022 2
46.87%
28.62%
0.25%
0.40%
76.14%
Of which: Free float¹
0.70%
22.51%
0.25%
0.40%
23.86%
31/03/20233
49.61%
25.22%
0.91%
0.82%
76.56%
Of which: Free float¹
0.02%
20.82%
0.91%
0.82%
22.57%
22/03/20244
48.74%
28.29%
0.35%
0.45%
77.83%
Of which: Free float¹
0.04%
23.29%
0.35%
0.45%
24.13 %
1 Approximate information as significant foreign shareholders hold their shares through nominees.
2 The April 2022 AGM was held in a hybrid format (in-person and remote), so the physical attendance figure includes both in-person and remote participation by shareholders
3 The April 2023 AGM was held in a hybrid format (in-person and remote), so the physical attendance figure includes both in-person and remote participation by shareholders.
4 The April 2024 AGM was held in a hybrid format (in-person and remote), so the physical attendance figure includes both in-person and remote participation by shareholders.
At the March 2024 AGM, all items on the agenda were approved(B.5):
AGM OF 22 MARCH 2024
77.82% of quorum
93.45%
on share capital
average approval
Agreements of the Annual General Meeting 22/03/2024
% of votes issued in favour
% of votes in favour regarding
share capital
1.1
Individual and consolidated annual accounts of the financial year 2023 and their respective management reports
99.53%
77.46%
1.2
Consolidated non-financial information statement for 2023
99.82%
77.68%
1.3
Management of the Board of Directors in 2023
99.69%
77.58%
2
Proposal of application of the profit for 2023
99.87%
77.72%
3
Re-appointment of the auditors of the accounts of CaixaBank and the Group for 2025
99.47%
77.41%
4
Re-appointment of the director Ms María Verónica Fisas Vergés
99.27%
77.25%
5.1
Reduction of the share capital by 129,404,256 euros par value through the redemption of 129,404,256 treasury shares
99.71%
77.59%
5.2
Capital reduction for a maximum amount equivalent to 10% of the share capital through the redemption of own shares
99.66%
77.56%
5.3
Authorisation for the Board of Directors to increase capital within a period of five years, by means of cash contributions and in a
maximum nominal amount of 3,686,363,681 euros (article 297. l.b) of the Capital Companies Act. Delegation to exclude pre-emptive
subscription rights (Article 506 of the CCA)
97.96%
76.23%
5.4
Delegation to the Board of Directors of the power to issue securities contingently convertible into shares of the Company, or instruments
of a similar nature, which have the purpose of or make it possible to meet regulatory requirements to be eligible as Additional Tier 1
Regulatory Capital instruments; the authority to increase share capital and, where applicable, to exclude the pre-emptive subscription
right
99.28%
77.26%
6.1
Amendment of the remuneration policy of the Board of Directors
76.49%
59.52%
6.2
Delivery of shares to executive directors as payment of the variable components of remuneration
77.23%
60.10%
6.3
Maximum level of variable remuneration for employees whose professional activities have a significant impact on the risk profile
77.38%
60.17%
6.4
Advisory vote on the Annual Remuneration Report for the Directors corresponding to 2023
76.56%
59.58%
7
Authorisation and delegation of powers for the interpretation, rectification, supplementation, execution, development, placing on public
record and registration of the resolutions
99.85%
77.71%
Average
93.45%
AGM data 22 March 2024. For more information on the results of the votes, please see:
https://www.caixabank.com/deployedfiles/caixabank_com/Estaticos/PDFs/Accionistasinversores/Gobierno_Corporativo/JGA/2024/Quorum_CAST_2024.pdf
There are no differences between the minimum quorum
requirements for the constitution of the General Shareholder’s
Meeting, nor with respect to the regime for adopting corporate
resolutions established by the Capital Companies Law at
CaixaBank. (B.1, B.2).
It has not been established that the decisions that entail an acquisition, disposal
or contribution to another company of essential assets or other similar
corporate transactions (other than those established by law) must be subject to
the approval of the AGM. However, the Regulations of the General Meeting
establishes that the AGM shall have the remit prescribed by applicable law and
regulations at the Company. (B.7).
The corporate governance information is available on the corporate website of
CaixaBank (www.caixabank.com) under "Shareholders and Investors – Corporate
governance and remuneration policy"¹, including specific information on the
general shareholders' meetings"². When an Annual General Meeting (AGM) is
announced, a prominent banner providing direct access to relevant meeting
information is temporarily featured on the homepage of the corporate website
(B.8).
1 https://www.caixabank.com/es/accionistas-inversores/gobierno-corporativo/consejo-administracion.html
2 https://www.caixabank.com/es/accionistas-inversores/gobierno-corporativo/junta-general-accionistas.html
The Board of Directors
The Board of Directors is the Company's most
senior representative, management and
administrative body with powers to adopt
agreements on all matters except those that fall
within the remit of the AGM. It approves and
oversees the strategic and management directives
established in the interest of all Group companies,
and it ensures regulatory compliance and the
implementation of good practices in the
performance of its activity, as well as adherence to
the additional principles of social responsibility that
it has voluntarily assumed.
The maximum and minimum number of Directors
established in the By-laws is 22 and 12, respectively.
(C.1.1)
The General Shareholders' Meeting of 22 May 2020
adopted the agreement to set the number of Board
members at 15.
At CaixaBank, the Chairman and CEO have different
yet complementary roles. There is a clear division of
responsibilities between each position. The
Chairman is the Company's senior representative,
performs the functions assigned by the By-laws and
current regulations, and coordinates together with
the Board of Directors, the functioning of the
Committees for a better performance of the
supervisory function. Furthermore, since 2021, the
Chairman carries out these functions together with
certain executive functions within the scope of the
Board's Secretariat, External Communications,
Institutional Relations and Internal Audit
(notwithstanding this area reporting to the Audit
and Control Committee). The Board has appointed a
CEO, the main executive director of the Company
who is responsible for the day-to-day management
under the supervision of the Board. There is also a
delegated committee, the Executive Committee,
which has executive functions (excluding those
thatcannot be delegated). It reports to the Board of
Directors and meets on a more regular basis.
There is also a Lead Independent Director
appointed from among the independent directors
who, in addition to leading the periodic assessment
of the Chairman, also chairs the Board in the
absence of the Chairman and the Deputy Chairman,
in addition to other assigned duties.
The directors meet the requirements of
honourability, experience and good governance in
accordance with the applicable law at all times,
considering, furthermore, recommendations and
proposals for the composition of  administrative
bodies and profile of directors issued by authorities
and national or community experts.
As at 31 December 2024, the Board of Directors was
composed of 15 members, with two CEO and 15
external directors (nine independent, three
proprietary and one other external).
Notwithstanding the above, CaixaBank informed the
CNMV through Other Relevant Information
(registration number 31.114) that on 30 October
2024, the Board of Directors accepted José Ignacio
Goirigolzarri's resignation as Executive Chairman
and Director of CaixaBank, effective from 1 January
2025, and decided to appoint Tomás Muniesa as
Non-Executive Chairman of CaixaBank, effective 1
January 2025, leaving a vacancy on the Board since
that date.
In terms of independent directors, these make up
60% of the CaixaBank Board of Directors, which is
well in line with the current provisions of
Recommendation 17 of the Good Governance Code
for Listed Companies in companies that have one
shareholder who controls more than 30% of the
share capital.
As of 31 December 2024, the Board also included
two executive directors—the Chairman of the Board
and the CEO—one director classified as an other
external member, and three proprietary directors.
Of the proprietary directors, two were appointed on
the proposal of FBLC and CriteriaCaixa, while the
third was appointed on the proposal of the FROB
Executive Resolution Authority and BFA Tenedora
de Acciones, S.A.U.
For illustrative purposes, the following chart shows
the distribution of directors in the different
categories and the significant shareholder they
represent, if proprietary directors.
BOARD AT THE CLOSE OF 2024 - CATEGORY
MEMBERS OF THE BOARD OF DIRECTORS
OF CAIXABANK
Proprietary
Directors
20%
Non-proprietary
D irector s
I ndependent
Directors
7%
Other
External
Dir ectors
1 3%
Executive
D ir ectors
13%
Criteria-FB 
“La Caixa”
60%
7%
BFA-FROB
80%
60%
20%
13%
7%
6.2 years
Independent Directors (C.1.3)
Proprietary Directors (C.1.3)
Executive Directors (C.1.3)
Other External Director (C.1.3)
average on the Board (6.1
years in the case of
independent directors)
> DIRECTORS IN EACH CATEGORY, AS AT 31 DECEMBER
> YEARS ON THE BOARD AS AT 31 DECEMBER
60%
Independent
directors
20%
Proprietary directors
7%
9
Less than 4 years
60%
5
Between 4 and 8 years
7%
13%
33%
1
Other external
directors
Executive
directors
More than 8 years
Less than
4 years
Between 4
and 8
years
More than
8 years
Executive
directors
Independent directors
Proprietary directors
Other external
Details of the Company's directors at year-end 2024 are set out below: (C.1.2)
José Ignacio
Goirigolzarri
Tomás
Muniesa
Gonzalo
Gortazar¹
Eduardo
Javier Sanchiz
Joaquín
Ayuso
Francisco
Javier Campo
Eva Castillo
Fernando
María Ulrich
Verónica
Fisas
Cristina
Garmendia
Peter
Löscher
M. Amparo
Moraleda
Teresa
Santero
José Serna
Koro
Usarraga
Director
category
Executive
Proprietary
Executive
Independent
Independent
Independent
Independent
Other External²
Independent
Independent
Independent
Independent
Proprietary
Proprietary
Independent
Position on the
Board
Chairman
Deputy
Chairman
CEO
Independent
Coordinating
Director
Director
Director
Director
Director
Director
Director
Director
Director
Director
Director
Director
Date of first
appointment
03/12/2020
01/01/2018
30/06/2014
21/09/2017
03/12/2020
03/12/2020
03/12/2020
03/12/2020
25/02/2016
05/04/2019
31/03/2023
24/04/2014
03/12/2020
30/06/2016
30/06/2016
Date of last
appointment
03/12/2020
08/04/2022
31/03/2023
08/04/2022
03/12/2020
03/12/2020
03/12/2020
03/12/2020
22/03/2024
31/03/2023
31/03/2023
31/03/2023
03/12/2020
14/05/2021
14/05/2021
Election
procedure
Annual
General
Shareholders
' Meeting
Resolution
Annual
General
Shareholders'
Meeting
Resolution
Annual
General
Shareholde
rs' Meeting
Resolution
Annual
General
Shareholders'
Meeting
Resolution
Annual
General
Shareholder
s' Meeting
Resolution
Annual
General
Shareholders'
Meeting
Resolution
Annual
General
Shareholder
s' Meeting
Resolution
Annual
General
Shareholders'
Meeting
Resolution
Annual
General
Shareholder
s' Meeting
Resolution
Annual
General
Shareholder
s' Meeting
Resolution
Annual
General
Shareholder
s' Meeting
Resolution
Annual
General
Shareholder
s' Meeting
Resolution
Annual
General
Shareholde
rs' Meeting
Resolution
Annual
General
Shareholde
rs' Meeting
Resolution
Annual
General
Shareholder
s' Meeting
Resolution
Year of birth
1954
1952
1965
1956
1955
1955
1962
1952
1964
1962
1957
1964
1959
1942
1957
Mandate end
date
03/12/2024
08/04/2026
31/03/2027
08/04/2026
03/12/2024
03/12/2024
03/12/2024
03/12/2024
22/03/2028
31/03/2027
31/03/2027
31/03/2027
03/12/2024
14/05/2025
14/05/2025
Nationality
Spanish
Spanish
Spanish
Spanish
Spanish
Spanish
Spanish
Portuguese
Spanish
Spanish
Austrian
Spanish
Spanish
Spanish
Spanish
1 It has been delegated all powers delegable by law and the By-laws, without prejudice to the limitations established in the Regulations of the Board, which apply at all times for internal purposes. (C.1.9)
2 Fernando Maria Ulrich was classified as another external director, neither proprietary nor independent, in accordance with the provisions of section 2 of article 529 duodecies of the Corporate Enterprises Act and article 19.5 of the Regulations of the Board of
Directors. He has been the Non-Executive Chairman of Banco BPI, S.A. since 2017.
No independent directors receive from the company or group any amount or
payment other than standard Director remuneration or maintain or have
maintained during the last year a business relationship with the company or
any group company, either in their own name or as a significant
shareholder, director or senior manager of an entity which maintains or has
maintained the said relationship. (C.1.3)
The company has not appointed any proprietary directors at the request of
shareholders holding less than 3% of the share capital. (C.1.8)
The Board Secretary and General Council, Óscar Calderón, is not a director.
(C.1.29)
During 2024, there were no departures from the Board of Directors. (C.1.2)
Nevertheless, CaixaBank has communicated this information to the CNMV
via Other Relevant Information, without affecting the aforementioned
statement (registration number 31.114) that on 30 October 2024, the Board
of Directors accepted José Ignacio Goirigolzarri's resignation as Executive
Chairman and Director of CaixaBank, effective from 1 January 2025, and
decided to appoint Tomás Muniesa as Non-Executive Chairman of
CaixaBank, effective 1 January 2025, thus leaving a vacancy on the Board
from that date.
In the communication of 30 October 2024 (Other Relevant Information -
registration number 31.114), Jose Ignacio Goirigolzarri expressed his
intention to not renew his mandate at the next General Meeting, following
the successful completion of the CaixaBank Group's 2022-2024 Strategic Plan
that was defined after the merger with Bankia, thus concluding a cycle that
initiated when he joined Bankia in 2012.
1 For formatting reasons in the Statistical Annex of the CNMV, the % shareholding of the Board is 0.03% because it does not allow three decimal places (0.028%).
BOARD PARTICIPATION (A.3)
Name
Number of voting rights
attached to the shares
% of voting rights attributed to the
shares
Number of voting rights
through financial instruments
% of voting rights through
financial instruments
Total number
of voting
rights
% total voting
rights
From the total number of
voting rights attributed to the
shares, indicate, if applicable,
the additional votes
corresponding to shares with
loyalty voting rights
Name
Direct
Indirect
Direct
Indirect
Direct
Indirect
Direct
Indirect
Direct
Indirect
José Ignacio
Goirigolzarri
302,488
0
0.004%
0%
176,528
0
0.002%
0.000%
479,016
0.007%
0
0
Tomás Muniesa
304,375
0
0.004%
0%
0
0
0.000%
0.000%
304,375
0.004%
0
0
Gonzalo
Gortazar
680,845
0
0.009%
0%
404,980
0
0.006%
0.000%
1,085,825
0.015%
0
0
Eduardo Javier
Sanchiz
8,700
0
0.000%
0%
0
0
0.000%
0.000%
8,700
0.000%
0
0
Joaquín Ayuso
37,657
0
0.001%
0%
0
0
0.000%
0.000%
37,657
0.001%
0
0
Francisco Javier
Campo
34,440
0
0.000%
0%
0
0
0.000%
0.000%
34,440
0.000%
0
0
Eva Castillo
19,673
0
0.000%
0%
0
0
0.000%
0.000%
19,673
0.000%
0
0
Fernando María
Ullrich
0
0
0.000%
0%
0
0
0.000%
0.000%
0
0.000%
0
0
Veronica Fisas
0
0
0.000%
0%
0
0
0.000%
0.000%
0
0.000%
0
0
Cristina
Garmendia
0
0
0.000%
0%
0
0
0.000%
0.000%
0
0.000%
0
0
Peter Löscher
0
0
0.000%
0%
0
0
0.000%
0.000%
0.000%
0
0
Maria Amparo
Moraleda
0
0
0.000%
0%
0
0
0.000%
0.000%
0
0.000%
0
0
Teresa Santero
0
0
0.000%
0%
0
0
0.000%
0.000%
0
0.000%
0
0
José Serna (*)
6,609
10,463
0.000%
0%
0
0
0.000%
0.000%
17,072
0.000%
0
0
Koro Usarraga
7,175
0
0.000%
0%
0
0
0.000%
0.000%
7,175
0.000%
0
0
TOTAL
1,401,962
10,463
0.020%
0%
581,508
0
0.008%
0.000%
1,993,933
0.028%
0
0
* Indirect shares owned by María Soledad García Conde Angoso.
Note: In relation to the information regarding the number of voting rights through financial instruments provided in this section, it refers to the maximum number of shares pending receipt as a result of long-term incentive plans as well as bonuses from previous
financial years whose settlement is deferred in compliance with applicable regulations. Therefore, the information provided in this column of the table does not specifically refer to financial instruments that grant the right to acquire shares, but rather to shares
owned by CaixaBank that are intended for the settlement of these plans, with the appropriate adjustments at the time of handover to the relevant Board members. It is at the time of settlement of these plans when each beneficiary will communicate to the market the
acquisition of the shares whose voting rights will then belong to them.
0.03% 1
49.25%
Significant shareholders represented on the Board
total voting rights held
by the Board
+
total voting rights of significant
shareholders represented on the Board
”la Caixa” Banking Foundation
(CriteriaCaixa) 31.22%
FROB (BFA TENEDORA DE ACCIONES) 
18.03%
49.28%
% of total voting rights represented on the Board (Directors + significant shareholders represented on the Board)
Real % not calculated, not addition of previous %
CVs OF THE DIRECTORS  (C.1.3)
JOSÉ IGNACIO GOIRIGOLZARRI 1
Executive Chairman
Education
He holds a degree in Economics and Business
Science from the University of Deusto.
Graduate in Finances and Strategic Planning from
the University of Leeds (UK).
Professional career
Lecturer at the Commercial University of Deusto in
the Area of Strategic Planning (1977-1979).
After joining Banco de Bilbao, in 1994 he sat on
BBV's Management Committee, with responsibilities
in the realm of Commercial Banking in Spain and
operations in Latin America. In 2001 he was
appointed CEO of the BBVA Group, a position he
held until October 2009.
In May 2012 he was elected Chairman of Bankia and
of its parent company, BFA, performing such duty
until March 2021, which is when the merger
between CaixaBank and Bankia took place. At that
time, he was appointed Executive Chairman of
CaixaBank.
He has served as Director and Deputy Chairman of
Telefónica and Repsol, as well as Spanish Chairman
of the Spain-USA Foundation, Director of BBVA
Bancomer in Mexico and Director of Citic Bank in
China.
Other positions currentlyheld
He is currently Chairman of CaixaBank, Deputy
Chairman of CECA, Chairman of FEDEA, Deputy
Chairman of COTEC, Deputy Chairman of the FAD
Foundation, Chairman of Deusto Business School,
and Chairman of CaixaBank Dualiza.
1 Note: On 30 October 2024, CaixaBank informed that the Chairman of the Board
of Directors, José Ignacio Goirigolzarri, had expressed his intention not to renew his
mandate at the next General Meeting and therefore submitted his resignation as
Executive Chairman and Director of CaixaBank, effective from 1 January 2025. It
was also reported that the Board of Directors, on the proposal of the Appointments
and Sustainability Committee, had decided to appoint Tomás Muniesa as
Chairman of CaixaBank, effective from 1 January 2025, at which point the role of
Chairman of the Bank will no longer have executive functions
TOMÁS MUNIESA 1
Proprietary Deputy Chairman
Education
Mr Valle holds a degree in Business Studies and a
Master's in Business Administration from ESADE
Business School.
Professional career
He joined "la Caixa" in 1976 and was appointed
Assistant General Manager in 1992. In 2011, he was
appointed Managing Director of CaixaBank's
Insurance and Asset Management Group, where he
remained until November 2018. He was the
Executive Deputy Chairman and CEO of VidaCaixa
(1997-2018). Previously, he was Chairman of MEFF,
Deputy Chairman of BME, 2nd Deputy Chairman of
UNESPA, Director and Chairman of the Audit
Committee of the Compensation Consortium for
Insurance, Director of Vithas Sanidad, and Alternate
Director of Grupo Financiero Inbursa in Mexico.
Other current positions 2
He is currently Deputy Chairman of VidaCaixa and
SegurCaixa Adeslas and sits on the Board of
Trustees of ESADE Fundación and on the Board of
Directors of Allianz Portugal.
2 From 1 January 2025, Mr. Muniesa will no longer hold the positions of Deputy
Chairman of VidaCaixa and SegurCaixa Adeslas, as well as Director of Allianz
Portugal.
GONZALO GORTAZAR
CEO
Education
Graduated in Law and Business Studies from
Comillas Pontifical University (ICADE) and holds an
MBA in Business Administration from INSEAD.
Professional career
He was the Chief Financial Officer of CaixaBank until
his appointment of CEO in June 2014. He was
formerly the Director-General Manager of Criteria
CaixaCorp from 2009 to June 2011. From 1993 to
2009, he worked at Morgan Stanley in London and
Madrid, where he held various positions in the
Investment Banking division, leading the Financial
Institutions Group in Europe until joining Criteria.
Previously, he held various corporate banking and
investment banking positions at Bank of America.
He has served as Chairman of VidaCaixa, First
Deputy Chairman of Repsol, and Director of Grupo
Financiero Inbursa, Erste Bank, SegurCaixa Adeslas,
Abertis, Port Aventura, and Saba.
Other current positions
He is also currently Chairman of CaixaBank
Payments & Consumer and Director of Banco BPI.
EDUARDO JAVIER SANCHIZ
Lead Independent Director
Education
Mr Sanchiz holds a degree in Economic and
Business Sciences from the University of Deusto
and a Master's Degree in Business Administration
from IE Business School.
Professional career
Former CEO of Almirall (July 2011-September 2017).
Prior to that, he served as Executive Director of
Corporate Development and Finance and CFO. Mr
Sanchiz has sat on the company's Board of
Directors since 2005 and on its Dermatology
Committee since 2015.
Going further back, he held various positions at US
pharmaceutical company Eli Lilly & Co. Further
positions of note include General Manager for
Belgium and Mexico and Executive Officer for the
business area responsible for countries from
central, northern, eastern and southern Europe.
Other positions currentlyheld
He is a member of the Board of Directors of the
French pharmaceutical company Pierre Fabre and a
member of its Strategy Committee, as well as its
Audit Committee. He is also a member of the Board
of Sabadell-Asabys Health Innovation Investments
2B S.C.R., S.A. and a member of the Advisory Board
of the Biotechnology Institute, S.L.
JOAQUÍN AYUSO
Independent Director
Education
A graduate in Civil Engineering from the Polytechnic
University of Madrid.
Professional career
He is currently the Chairman of Adriano Care
Socimi, S.A. and Chairman of Romano Senior, S.A.
(Socimi).
He was previously a member of Bankia's Board of
Directors.
He has pursued his professional career in Ferrovial,
S.A., where he was CEO and Deputy Chairman of its
Board of Directors. He has been a Director of
National Express Group, PLC. and of Hispania
Activos Inmobiliarios and Chairman of Autopista del
Sol Concesionaria Española.
Other positions currentlyheld
He is a member of the Advisory Board of the
Benjamin Franklin Institute of the University of
Alcalá de Henares and the Advisory Board of
Kearney. He is also Chairman of the Board of
Directors of the Real Sociedad Hípica Española Club
de Campo.
FRANCISCO JAVIER CAMPO
Independent Director
Education
He has a degree in Industrial Engineering from the
Polytechnic University of Madrid.
Professional career
He began his career at Arthur Andersen and served
as global chairman of the Dia Group, member of the
Global Executive Committee of the Carrefour Group,
and Chairman of the Zena Group and the Cortefiel
Group. He was previously a member of Bankia's
Board of Directors. Until June 2024, he was a
member of the Board of Directors of Meliá Hotels
International, S.A.
Other positions currentlyheld
He is the Deputy Chairman of AECOC. He is a senior
advisor to Kearney, senior advisor to the Palacios
Food Group, IPA Capital, S.L. (Pastas Gallo),
Importaco, S.A., and Danone, S.A.
He is a Trustee of the CaixaBank Dualiza
Foundation, the F. Campo Foundation, and the Iter
Foundation. He is a member of merit of the Carlos
III Foundation.
He was awarded the National Order of Merit of the
French Republic in 2007.
EVA CASTILLO
Independent Director
Education
She holds a degree in Law and Business from
Comillas Pontifical University (E-3) in Madrid.
Professional career
She was a member of the Board of Directors of
Bankia, S.A.
She was an independent director of Zardoya Otis,
S.A. She was also a director of Telefónica, S.A. and
Chairwoman of the Supervisory Board of Telefónica
Deutschland, AG, as well as a member of the Board
of Trustees of Fundación Telefónica. Previously, she
was an Independent Director of Visa Europe Limited
and Director of Old Mutual, PLC.
She was the Chairwoman and CEO of Telefónica
Europe.
She was Chairwoman and CEO of Merrill Lynch
Capital Markets España, Chairwoman and CEO of
Merrill Lynch Wealth Management EMEA and a
member of the EMEA Executive Committee of
Merrill Lynch International.
Other positions currentlyheld
She is an independent Director of International
Consolidated Airlines Group, S.A. (IAG), Chairwoman
of the Audit and Compliance Committee, and a
vocal of the Remuneration Committee.
She is also a member of the Board of Trustees of
the Comillas-ICAI Foundation and the Board of
Trustees of the Entreculturas, Fe y Alegría
Foundation. Recently, she has become a member of
the Council for the Economy ofthe Holy See and a
member of the A.I.E Advantere School of
Management.
FERNANDO MARÍA ULRICH
Director Other External
Education
Degree in Business and Economics from the Higher
Institute of Economics and Management at the
University of Lisbon.
Professional career
He has been the Non-Executive Chairman of Banco
BPI, S.A. since 2017.
He has also been the Non-Executive Chairman of
BFA (Angola) (2005-2017); a Member of the APB
(Portuguese Association of Banks) Board of
Directors (2004-2019); Chairman of the General and
Supervisory Board of the University of Algarve, Faro
(Portugal) (2009-2013); Non-Executive Director of
SEMAPA, (2006-2008); Non-Executive Director of
Portugal Telecom (1998-2005); Non-Executive
Director of Allianz Portugal (1999-2004); Non-
Executive Director of PT Multimedia (2002-2004);
Member of the Advisory Board of CIP, Portuguese
industrial confederation (2002-2004); Non-Executive
Director of IMPRESA, and of SIC, a Portuguese
media conglomerate (2000-2003); Deputy Chairman
of the Board of Directors of BPI SGPS, S.A.
(1995-1999); Deputy Chairman of Banco de
Fomento & Exterior, S.A. and Banco Borges & Irmão
(1996-1998); a Member of the Advisory Board for
the Treasury Reform (1990/1992); a Member of the
National Board of the Portuguese Securities Market
Committee (1992- 1995); Executive Director of
Banco Fonsecas & Burnay (1991-1996); Deputy
Chairman of Banco Portugués de Investimento
(1989-2007); Executive Director of Banco Portugués
de Investimento (1985-1989); Assistant Manager of
the Sociedade Portuguesa de Investimentos (SPI)
(1983-1985); Chief of Cabinet of the Ministry of
Finance of the Government of Portugal (1981-1983);
Member of the Secretariat for Economic
Cooperation of the Portuguese Ministry of Foreign
Affairs (1979-1980),and Member of the Portuguese
delegation to the OECD (1975-1979). Responsible
for the financial markets section of the newspaper
Expresso (1973- 1974).
Other positions currentlyheld
Non-executive Chairman of Banco BPI, a subsidiary
of the CaixaBank Group.
MARÍA VERÓNICA FISAS
Independent Director
Education
Ms Fisas earned a degree and master's degree in
business administration from EAE Business School.
Professional career
In 2001, as the CEO of the United States subsidiary
of Natura Bissé, she was responsible for the
expansion and consolidation of the business, and
obtained outstanding results in product distribution
and brand positioning.
In 2009, she joined the Board of Directors of Stanpa,
Asociación Nacional de Perfumería y Cosmética,
becoming Chairwoman of the Board of Directors of
Stanpa in 2019 and, also Chairwoman of Fundación
Stanpa.
Other positions currentlyheld
She has been the CEO of the Board of Directors of
Natura Bissé and the General Director of the Natura
Bissé Group since 2007. Since 2008, she is also a
Trustee of the Fundación Ricardo Fisas Natura
Bissé.
CRISTINA GARMENDIA
Independent Director
Education
She holds a degree in Biological Sciences,
specialising in Genetics, a PhD in Molecular Biology
from the Severo Ochoa Molecular Biology Centre of
the Autonomous University of Madrid, and an MBA
from the IESE Business School of the University of
Navarra.
Professional career
She was formerly Executive Deputy Chairwoman
and Chief Financial Officer of the Amasua Group.
Member of the governing bodies of, among others,
Genetrix, S.L. (Executive Chairwoman), Sygnis AG
(Chairwoman ofthe Supervisory Board), Satlantis
Microsats (Chairwoman), Science & Innovation Link
Office, S.L. (Director), and Independent Director of
NTT DATA (previously EVERIS), Naturgy Energy
Group, S.A. (formerly, Gas Natural, S.A.),
Corporación Financiera Alba, Pelayo Mutua de
Seguros.
She was Minister of Science and Innovation of the
Spanish Government during the IX Legislature from
April 2008 to December 2011 and Chairwoman of
the Association of Biotechnology Companies
(ASEBIO) as well as member of the Board of
Directors of the Spanish Confederation of Business
Organizations (CEOE).
Other positions currentlyheld
She is the non-executive Chairwoman of Mediaset
España Comunicación, S.A., and as such, is a Trustee
of FAD Juventud. She is also Deputy Chairwoman of
the Compañía de Distribución Integral Logista
Holdings, S.A. and a Director of Ysios Capital
Partners, SGEIC, S.A.
She is the Chairwoman of the COTEC Foundation,
and as such she is a member of the Board of
Trustees of the foundations Pelayo, España
Constitucional, SEPI and a member of the Advisory
Board of the Spanish Association Against Cancer,
Fundación Mujeres por África, UNICEF, Comité
Español, as well as a member of the Advisory Board
of Integrated Service Solutions, S.L. and S2 Grupo de
Innovación en Procesos Organizativos, S.L.U.,
among others.
PETER LÖSCHER
Independent Director
Education
He studied Economics and Finance at the University
of Vienna and Business Administration at the
Chinese University of Hong Kong. He obtained a
Master’s in Business Administration and
Management from the University of Vienna, and
completed the Advanced Administration Program at
Harvard Business School.
Work experience
He previously held the post of Chairman of the
Board of Directors of Sulzer AG (Switzerland) and
Chairman of the Supervisory Board of OMV AG
(Austria). From March 2014 to March 2016, he was
CEO of Renova Management AG (Switzerland) and
Chairman and CEO of Siemens AG (Germany) from
2007 to 2013. He was also Chairman of Global
Human Health and a member of the Executive
Board of Merck & Co., Inc. (USA), Chairman and CEO
of GE Healthcare BioSciences, and member of the
General Electric Executive Board (USA), Operations
Director and member of the Amersham Plc Board
(United Kingdom). He held leading positions in
Aventis (Japan) and Hoechst (Germany and the
United Kingdom).
He served as Chairman of the Board of Directors of
the Siemens Foundation and is an emeritus
member of the Advisory Board of the Singapore
Economic Development Board; He is also a member
of the International Advisory Board of Bocconi
University. He is Honorary Professor at Tongji
University (Shanghai), holds an Honorary Doctorate
in Engineering from Michigan State University, and
an Honorary Doctorate from the Slovak Engineering
University in Bratislava. He holds the Grand
Decoration of Honor in Gold from the Republic of
Austria and is a Knight Commander of the Order of
Civil Merit of Spain.
Other positions currentlyheld
He is currently an independent Non-executive
Director of Telefonica, S.A. (Spain) and Chairman of
the Supervisory Board of Telefónica Deutschland
Holding AG (Germany); Member of the Supervisory
Board of Royal Philips (Netherlands), Non-executive
Director of Thyssen-Bornemisza Group AG
(Switzerland), and non-executive member of the
Board of Directors of Doha Venture Capital LLC
(Qatar).
MARÍA AMPARO MORALEDA
Independent Director
Education
She graduated in Industrial Engineering from the
ICAI Business School and holds an MBA from the
IESE Business School.
Professional career
Between 2012 and 2017, she was a member of the
board of directors of Faurecia, S.A. and member of
the Advisory Board of KPMG España (since 2012).
Between 2013 and 2021, she was a member of the
Board of Directors of Solvay, S.A.
Between January 2009 and February 2012 she was
Chief Operating Officer of Iberdrola SA's
International Division with responsibility for the
United Kingdom and the United States. She also
headed Iberdrola Engineering and Construction
from January 2009 to January 2011.
She was Executive Chairwoman of IBM Spain and
Portugal between July 2001 and January 2009,
responsible for Greece, Israel and Turkey from July
2005 to January 2009. Between June 2000 and 2001
she was assistant executive to the Chairman of IBM
Corporation. From 1998 to 2000 she was General
Manager at INSA (a subsidiary of IBM Global
Services). From 1995 to 1997 she was Head of HR
for EMEA at IBM Global Services and from 1988 to
1995 she held various offices and management
positions at IBM España.
Other positions currentlyheld
She is an independent director at several
companies: Airbus Group, S.E. (since 2015)
Vodafone Group (since 2017) and A.P. Møller-Mærsk
A/S A.P. (since 2021).
She is also a member of the Advisory Board of the
following companies: SAP Ibérica (since 2013),
Spencer Stuart (since 2017) Kearney (since 2022)
and ISS España.
She is also a member of various boards and trusts
of different institutions and bodies, including the
Royal Academy of of Economic and Financial
Sciences, the Academy of Social and Environmental
Sciences of Andalusia, the Board of Trustees of MD
Anderson International Spain, the Vodafone
Foundation, the Airbus Foundation and the Curarte
Foundation.
TERESA SANTERO
Proprietary Director
Education
She has a degree in Business Administration from
the University of Zaragoza and a PhD in Economics
from the University of Illinois at Chicago (USA).
Professional career
Previously, she held positions of responsibility in
both the central government administration and the
autonomous government. She previously worked
for 10 years as an economist at the Economics
Department of the OECD in Paris. She has been a
visiting lecturer at the Economics Department of the
Complutense University in Madrid and
associateprofessor and research aide at the
University of Illinois Chicago (USA).
She has been on various Boards of Directors, was
an independent vocal of the General Board of the
Spanish Official Credit Institute, ICO (2018-2020), a
director of the Spanish Industrial Holding Company,
SEPI (2008-2011) and Navantia (2010-2011), a vocal
of the Executive Committee and Board of the
Consortium of the Zona Franca of Barcelona
(2008-2011), and a director of the Technological
Institute of Aragon (2004-2007). She has also been a
Trust member of various foundations: the Zaragoza
Logistics Center, ZLC Foundation (2005-2007), the
Foundation for the Development of Hydrogen
Technologies (2005-2007), and the Observatory of
Prospective Industrial Technology Foresight
Foundation (2008-2011).
Other positions currentlyheld
She is a lecturer at the IE Business School in Madrid.
JOSÉ SERNA
Proprietary Director
Education
He holds a degree in law from Universidad
Complutense in Madrid.
He is a state attorney (on leave of absence) and
previously worked as a notary (until 2013).
Professional career
In 1971, he joined the State Lawyer Corps until his
leave of absence in 1983. Legal counsel to the
Madrid Stock Exchange (1983-1987). Registered
Barcelona stockbroker (1987). Chairman of the
company that developed the new Barcelona Stock
Exchange (1988) and Chairman of Barcelona Stock
Exchange (1989-1993).
Chairman of the Spanish Stock Market Body (1991-
1992) and Deputy Chairman of MEFF (Spanish
Financial Futures Market). He was also Deputy
Chairman of Fundación Barcelona Centro Financiero
and of Sociedad de Valores y Bolsa Interdealers, S.A.
In 1994, he became a Barcelona stockbroker and
member of the city's association.
Notary Public in Barcelona (2002-2013). He was also
a member of the Board of Endesa (2000-2007) and
its Group companies.
KORO USARRAGA
Independent Director
Education
She has a degree in Business Administration and a
Master's in Business Management from ESADE, took
the PADE (Senior Management Programme) at IESE
and is a qualified chartered accountant.
Professional career
She worked at Arthur Andersen for 20 years and
was appointed partner of the audit division in 1993.
In 2001, she was appointed Corporate General
Manager of Occidental Hotels & Resorts.
She has also been General Manager of Renta
Corporación and sat on the Board of Directors of
NH Hotel Group (2015-2017).
Other positions currentlyheld
She currently sits on the Board of Directors of
Vocento, Vehicle Testing Equipment and 2005 KP
Inversiones.
The positions held by directors in group companies and other (listed or unlisted) companies are as follows:
POSITIONS OF DIRECTORS IN OTHER COMPANIES IN THE GROUP 
(C.1.10)
Name of Director
Corporate name of the
company
Listed
Position
Tomás Muniesa 
VIDA-CAIXA, S.A. DE SEGUROS Y
REASEGUROS (Until 31/12/2024)
NO
Deputy Chairman
Gonzalo Gortazar 
BANCO BPI, S.A.
NO
Director
CAIXABANK PAYMENTS &
CONSUMER  E.F.C, E.P, S.A.U
NO
Chairman
Fernando María Ulrich
BANCO BPI, S.A.
NO
Chairman
The information on Directors and positions at other companies refers to year-
end.
The Company is not aware of any significant relationships between key
shareholders (including those represented on the Board) and its Board
members. (A.6)
The Company has set rules on the maximum number of external company
boards its directors can serve on. According to Article 32.4 of the Board of
Directors' Regulations, CaixaBank directors must adhere to the limits on board
memberships as dictated by current regulations concerning the organisation,
supervision, and solvency of credit institutions. (C.1.12)
POSITIONS HELD BY DIRECTORS IN OTHER LISTED AND UNLISTED COMPANIES (C.1.11)
Name of Director
Corporate name of the company
Listed
Position
Paid or not
José Ignacio Goirigolzarri 
A.I.E. ADVANTERE SCHOOL OF MANAGEMENT
NO
Director
NO
ASOCIACIÓN MADRID FUTURO
NO
Vocal (CaixaBank Representative)
NO
ASOCIACIÓN VALENCIANA DE EMPRESARIOS
NO
Member (CaixaBank Representative)
NO
SPANISH CHAMBER OF COMMERCE
NO
Member (CaixaBank Representative)
NO
BUSINESS ASSOCIATION
NO
Member (CaixaBank Representative)
NO
BASQUE BUSINESS ASSOCIATION
NO
Member
NO
CONFEDERACIÓN ESPAÑOLA DE CAJAS DE AHORROS (CECA)
NO
Deputy Chairman (CaixaBank
Representative)
YES
CONFEDERACIÓN ESPAÑOLA DE DIRECTIVOS Y EJECUTIVOS (CEDE)
NO
Trustee (CaixaBank Representative)
NO
CONFEDERACIÓN ESPAÑOLA DE ORGANIZACIONES EMPRESARIALES
(CEOE)
NO
Member of the Advisory Board (CaixaBank
Representative)
NO
CONSEJO EMPRESARIAL ESPAÑOL PARA EL DESARROLLO
SUSTAINABLE
NO
Director (CaixaBank Representative)
NO
DEUSTO BUSINESS SCHOOL
NO
Chairman
NO
FOMENT DEL TREBALL NACIONAL
NO
Member (CaixaBank Representative)
NO
FUNDACIÓN ASPEN INSTITUTE
NO
Trustee (CaixaBank Representative)
NO
FUNDACIÓN CAIXABANK DUALIZA
NO
Chairman (CaixaBank Representative)
NO
FUNDACIÓN CENTRO INTERNACIONAL DE TOLEDO PARA LA PAZ
(CITpax)
NO
Trustee
NO
FUNDACIÓN CONEXIÓN ESPAÑA
NO
Trustee (CaixaBank Representative)
NO
FUNDACIÓN CONSEJO ESPAÑA - EE.UU.
NO
Honorary Trustee (CaixaBank
Representative)
NO
COTEC FOUNDATION FOR INNOVATION
NO
Deputy Chairman (CaixaBank
Representative)
NO
FUNDACIÓN DE ESTUDIOS DE ECONOMÍA APLICADA (FEDEA)
NO
Chairman (CaixaBank Representative)
NO
FUNDACIÓN FAD JUVENTUD
NO
Chairman
NO
FUNDACIÓN INSTITUTO HERMES
NO
Member of the Advisory Board (CaixaBank
Representative)
NO
FUNDACIÓN LAB MEDITERRÁNEO
NO
Trustee (CaixaBank Representative)
NO
FUNDACIÓN MOBILE WORLD CAPITAL BARCELONA
NO
Trustee (CaixaBank Representative)
NO
FUNDACIÓN PRO REAL ACADEMIA ESPAÑOLA
NO
Trustee
NO
FUNDACIÓN REAL INSTITUTO ELCANO
NO
Trustee (CaixaBank Representative)
NO
FUNDACIÓN SAN TELMO
NO
Member of the International Corporate
Policy Advisory Board (Representative of
CaixaBank)
NO
GARUM FUNDATIO FUNDAZIOA
NO
Chairman
NO
INSTITUTE OF INTERNATIONAL FINANCE
NO
Member (CaixaBank Representative)
NO
INSTITUTO BENJAMIN FRANKLIN - UAH
NO
Member
NO
POSITIONS HELD BY DIRECTORS IN OTHER LISTED AND UNLISTED COMPANIES (C.1.11)
Name of Director
Corporate name of the company
Listed
Position
Paid or not
Tomás Muniesa
COMPANHIA DE SEGUROS ALLIANZ PORTUGAL S.A.  (Until 31/12/2024)
NO
Director (CaixaBank Representative)
NO
FUNDACIÓN ESADE
NO
Trustee
NO
SEGURCAIXA ADESLAS, S.A. DE SEGUROS Y REASEGUROS  (Until
31/12/2024)
NO
Deputy chairman  (CaixaBank Representative)
YES
Gonzalo Gortazar
BUSINESS ASSOCIATION
NO
Member (CaixaBank Representative)
NO
EUROFI
NO
Member (CaixaBank Representative)
NO
FUNDACIÓN CONSEJO ESPAÑA-CHINA
NO
Trustee (CaixaBank Representative)
NO
INSTITUTE OF INTERNATIONAL FINANCE
NO
Member (CaixaBank Representative)
NO
Eduardo Javier Sanchiz
BIOTECHNOLOGY INSTITUTE S.L.
NO
Member of the Advisory Board
NO
PIERRE FABRE, S.A.
NO
Director
YES
SABADELL - ASABYS HEALTH INNOVATION INVESTMENTS 2B, S.C.R, S.A.
NO
Director
YES
Joaquín Ayuso
ADRIANO CARE SOCIMI, S.A.
NO
Chairman
YES
CLUB DE CAMPO VILLA DE MADRID, S.A.
NO
Director
NO
INSTITUTO BENJAMIN FRANKLIN - UHA
NO
Member of the Advisory Board
NO
REAL SOCIEDAD HÍPICA ESPAÑOLA CLUB DE CAMPO
NO
Chairman
NO
ROMANO SENIOR SOCIMI, S.A. 
NO
Chairman
YES
Francisco Javier Campo
ASOCIACIÓN ESPAÑOLA DE CODIFICACIÓN COMERCIAL (AECOC)
NO
Deputy Chairman (CaixaBank Representative)
NO
FUNDACIÓN CAIXABANK DUALIZA
NO
Trustee (CaixaBank Representative)
NO
FUNDACIÓN F. CAMPO
NO
Trustee
NO
FUNDACIÓN ITER
NO
Trustee
NO
POSITIONS HELD BY DIRECTORS IN OTHER LISTED AND UNLISTED COMPANIES (C.1.11)
Name of Director
Corporate name of the company
Listed
Position
Paid or not
Eva Castillo
A.I.E. ADVANTERE SCHOOL OF MANAGEMENT
NO
Director
NO
CONSEJO PARA LA ECONOMÍA DE LA SANTA SEDE
NO
Director
NO
FUNDACIÓN ENTRECULTURAS FÉ Y ALEGRÍA
NO
Trustee
NO
FUNDACIÓN UNIVERSITARIA COMILLAS-ICAI
NO
Trustee
NO
GRUPO VARIANZA, S.L.
NO
Director
NO
INTERNATIONAL CONSOLIDATED AIRLINES GROUP, S.A. (IAG)
YES
Director
YES
María Verónica Fisas
ASOCIACIÓN NACIONAL DE PERFUMERIA Y COSMÉTICA (STANPA)
NO
Chairwoman
NO
FUNDACIÓN RICARDO FISAS NATURA BISSÉ
NO
Trustee
NO
FUNDACIÓN STANPA
NO
Trustee (Representative of Asociación Nacional de Perfumería y Cosmética - STANPA)
NO
NATURA BISSÉ INT. DALLAS (USA)
NO
Chairwoman (Representative of Natura Bissé International S.A.)
NO
NATURA BISSÉ INT. LTD (UK)
NO
Director (Representative of Natura Bissé International S.A.)
NO
NATURA BISSÉ INT. SA de C.V. (MEXICO)
NO
Chairwoman (Representative of Natura Bissé International S.A.)
NO
NATURA BISSÉ INTERNATIONAL, S.A.
NO
CEO
YES
NB SELECTIVE DISTRIBUTION, S.L.
NO
Joint Managing Director (Representative of Natura Bissé International S.A.)
NO
NATURA BISSÉ INTERNATIONAL TRADING (SHANGAI), CO, LTD
NO
Joint Managing Director (Representative of Natura Bissé International S.A.)
NO
Cristina Garmendia
ASOCIACIÓN ESPAÑOLA CONTRA EL CANCER (AECC)
NO
Member of the Advisory Board
NO
COMPAÑÍA DE DISTRIBUCIÓN INTEGRAL LOGISTA HOLDINGS, S.A.
Yes
Deputy Chairwoman
YES
COTEC FOUNDATION FOR INNOVATION
NO
Chairwoman (Representative of Satlantis Microsat S.A.)
NO
FUNDACIÓN AMIGOS DEL MUSEO DEL PRADO
NO
Trustee (Representative of Grupo Audiovisual Mediaset )
NO
FUNDACIÓN AMIGOS DEL MUSEO REINA SOFIA
NO
Trustee (Representative of Grupo Audiovisual Mediaset )
NO
FUNDACIÓN ESPAÑA CONSTITUCIONAL
NO
Trustee
NO
FUNDACIÓN FAD JUVENTUD
NO
Trustee (Representative of Grupo Audiovisual Mediaset )
NO
FUNDACIÓN MARGARITA SALAS
NO
Trustee
NO
FUNDACIÓN MUJERES POR ÁFRICA
NO
Member of the Advisory Board
NO
FUNDACIÓN PELAYO
NO
Trustee
NO
FUNDACIÓN REAL ESCUELA ANDALUZA DE ARTE ECUESTRE
NO
Trustee
NO
FUNDACIÓN SEPI FSP
NO
Trustee
NO
JAIZKIBEL 2007, S.L. (SOCIEDAD PATRIMONIAL)
NO
Sole Administrator
YES
MEDIASET ESPAÑA COMUNICACIÓN, S.A.
YES
Chairwoman
YES
UNICEF, COMITÉ ESPAÑOL
NO
Member of the Advisory Board
NO
YSIOS ASSET MANAGEMENT, S.L.
NO
Director (Representative of Jaizkibel 2007 S.L. (sociedad patrimonial))
NO
YSIOS CAPITAL PARTNERS CIV I, S.L.
NO
Director (Representative of Jaizkibel 2007 S.L. (sociedad patrimonial))
NO
YSIOS CAPITAL PARTNERS CIV II, S.L.
NO
Director (Representative of Jaizkibel 2007 S.L. (sociedad patrimonial))
NO
YSIOS CAPITAL PARTNERS CIV III, S.L.
NO
Director (Representative of Jaizkibel 2007 S.L. (sociedad patrimonial))
NO
YSIOS CAPITAL PARTNERS SGEIC, S.A.
NO
Director
YES
POSITIONS HELD BY DIRECTORS IN OTHER LISTED AND UNLISTED COMPANIES (C.1.11)
Name of Director
Corporate name of the company
Listed
Position
Paid or not
Peter Löscher
TELEFONICA S.A. ESPAÑA
YES
Director
YES
TELEFONICA DEUTSCHLAND HOLDING AG
NO
Chairman of the Supervisory Board
YES
ROYAL PHILIPS
YES
Member of the Supervisory Board
YES
THYSSEN-BORNEMISZA GROUP
NO
Board Member
YES
DOHA VENTURE CAPITAL LLC
NO
Director
YES
FUNDING FOUNDATION GUSTAV MAHLER JUGENDORCHESTER
NO
Trustee
NO
María Amparo Moraleda
AIRBUS GROUP, S.E.
YES
Director
YES
AIRBUS FOUNDATION
NO
Trustee
NO
FUNDACIÓN CURARTE
NO
Trustee
NO
FUNDACIÓN MD ANDERSON INTERNATIONAL ESPAÑA
NO
Trustee
NO
IESE
NO
Board Member
NO
A.P. MOLLER-MAERKS A/S A.P.
YES
Director
YES
VODAFONE FOUNDATION
NO
Trustee
NO
VODAFONE GROUP PLC
YES
Director
YES
Koro Usarraga
2005 KP INVERSIONES, S.L.
NO
Joint Managing Director
NO
VEHICLE TESTING EQUIPMENT, S.L. (FILIAL 100% DE 2005 KP INVERSIONES, S.L.)
NO
Joint Managing Director
NO
VOCENTO, S.A.
YES
Director
YES
OTHER PAID ACTIVITIES OTHER THAN THOSE LISTED ABOVE (C.1.11)
Name of Director
Corporate name of the company
Listed
Position
Paid or not
Joaquín Ayuso
AT KEARNEY, S.A.
NO
Member of the Advisory Board
YES
Francisco Javier Campo
KEARNEY, S.A.
NO
Member of the Advisory Board
YES
DANONE, S.A.
YES
Senior Advisor
YES
GRUPO EMPRESARIAL PALACIOS ALIMENTACIÓN, S.A.
NO
Senior Advisor
YES
IPA CAPITAL, S.L. (Pastas Gallo)
NO
Senior Advisor
YES
IMPORTACO, S.A.
NO
Senior Advisor
Yes
Cristina Garmendia
INTEGRATED SERVICE SOLUTIONS, S.L.
NO
Member of the Advisory Board (Representative of Jaizkibel 2007, S.L.- sociedad
patrimonial)
YES
MCKINSEY & COMPANY
NO
Member of the Advisory Board
YES
S2 GRUPO DE INNOVACIÓN EN PROCESOS ORGANIZATIVOS, S.L.U.
NO
Member of the Advisory Board
YES
UNIVERSIDAD EUROPEA DE MADRID, S.A.
NO
Member of the Advisory Board
YES
María Amparo Moraleda
AT KEARNEY, S.A.
NO
Member of the Advisory Board
YES
ISS ESPAÑA
NO
Member of the Advisory Board
YES
SAP IBÉRICA
NO
Member of the Advisory Board
YES
SPENCER STUART
NO
Member of the Advisory Board
YES
Teresa Santero
INSTITUTO DE EMPRESA MADRID
NO
Teacher
YES
Diversity of Board of Directors (C.1.5 + C.1.6 + C.1.7)
In order to ensure an appropriate balance in the
composition of the Board at all times, promoting
diversity in gender, age and background, as well as
in education, knowledge and professional
experience that contributes to diverse and
independent opinions and a sound and mature
decision-making process, CaixaBank has a Selection,
Diversity and Suitability Assessment Policy in place
for directors, members of Senior Management and
other people in key roles at CaixaBank and its
Group, which is updated regularly.
The Policy is part of the Company's corporate
governance framework and outlines the key aspects
and commitments of the Company and its Group
regarding the selection and assessment of the
suitability of directors, senior management, and key
function holders. A review and update of certain
aspects of the Policy has been scheduled for April
2024.
As provided for in article 15 of the Regulations of
the Board of Directors, the Appointments and
Sustainability Committee is responsible for
supervising compliance with this Policy. This
Committee must, among other duties, analyse and
propose the profiles of candidates to fill Board
positions, considering diversity as an essential
factorin the selection process and suitability, with a
particular focus on gender diversity.
Within the framework of the Policy, and with a view
to diversity, the following measures are established:
> Consideration, during the director selection and
re-election procedures, of the goal of ensuring
a governing body composition that is suitable
and diverse, particularly in terms of diversity of
gender, knowledge, training and professional
experience, age and geographical origin in the
composition of the Board, ensuring a suitable
balance and facilitating the selection of
candidates from the gender with the least
representation. For this purpose, the
candidate's suitability assessment reports shall
include an assessment of how the candidate
contributes to ensuring a diverse and
appropriate composition of the Board of
Directors.
> Annual assessment of the composition and
competencies of the Board, considering the
diversity aspects discussed previously and, in
particular, the percentage of Board members of
the less represented gender, taking action
when there is a discrepancy.
> Preparation and update of a competency
matrix, the results of which may serve to detect
future needs relating to training or areas to
improve in future appointments.
The CaixaBank Selection Policy and, in particular,
section 6.1 of the policy regarding the fundamental
elements of the diversity policy in the Board of
Directors and the Protocol on Procedures for
assessing suitability and appointing directors and
senior management, along with other key positions
in CaixaBank and its group establish the obligation
ofthe Appointments and Sustainability Committee
to assess the collective suitability of the Board of
Directors each year. Adequate diversity in the
composition of the Board is taken into account
throughout the entire process of selection
andsuitability assessment at CaixaBank,
considering, in particular, diversity of gender,
training, professional experience, age and
geographic origin.
Recommendation 15 of the Good Governance Code
stipulates that the percentage of female directors
must never fall below 30% of the total number of
members of the Board of Directors. Furthermore,
by the end of 2022, female directors should
comprise at least 40% of the Board's members. The
percentage of women on the Board of Directors
after the Ordinary General Shareholders' Meeting in
May 2020, was 40%, above the target of 30% set by
the Appointments Committee in 2019 to achieve in
2020. Following the extraordinary AGM of
December 2020, the presence of female directors
inCaixaBank's management body accounted for and
continues to account for 40% of its members. This
shows the Company's concern and firm
commitment to meeting the target of 40% female
representation on the Board of Directors. In the
annual evaluation of compliance with the above-
mentioned Policy, the structure, size and
composition are also deemed to be suitable,
particularly with respect to gender diversity and
diversity in training and professional experience,
age and geographical origin, and also taking into
account the individual suitability reassessment of
each director carried out by the Appointments and
Sustainability Committee, which leads to the
conclusion that the overall composition of the
Board of Directors is suitable. It is also noted that
the functioning and composition of the Board of
Directors have been adequate for the performance
of its functions, in particular for the proper
management of the entity that the governing body
has carried out.
DISTRIBUTION OF EDUCATION OF MEMBERS OF THE BOARD OF
DIRECTORS
Right
DISTRIBUTION OF EXPERIENCE OF MEMBERS OF THE BOARD OF
DIRECTORS
Mathematics, Physics,
Engineering, other
science degrees
Economics, business
studies
Executive
experience in
B anking /
financial sector
Executive
experience in
other sectors
Credit  institutions
Financialmarkets (rest)
Academic sector - Research
Public Service/Relationships
with Regulators
Corporate governance
(including membership GO)
Audit
Risk management,
compliance
Innovation and
Technologies
Environment, Climate
change
Spain
Portugal
Rest of Europe (including
European institutions )
Others (USA, Latin
America)
Training of Board of Directors  (C.1.5 + C.1.6 + C.1.7.)
In 2024, the Institution's Board of Directors
participated in an 11-session training
programme , which covered a range of topics
recurrently dealt with by the Board including
business strategy, the commercial model, the asset
management market, the digital euro project and
digital regulation, the payments ecosystem,
innovation and technology, cybersecurity, global
communication trends, sustainability, regulation,
and risk management, among others.
The Audit and Control Committee has held a
training session on the Corporate Sustainability
Reporting Directive (CSRD), which involved analysing
in detail all the implications of this directive's
transposition for this Committee. This Committee
also included a total of 16 single-topic presentations
in the agenda of its meetings, covering matters
relating to audit, internal control, sustainability,
cybersecurity and digital transformation, among
others.
Furthermore, the Risks Committee held three
training sessions relating to IRRBB, accounting
classification and calculation of provisions under
IFRS9 in credit risk and regulatory capital
requirements and economic capital. This Committee
also included 12 standalone presentations on the
agenda of its ordinary meetings, which dealt in
detail with risks such as fiduciary risk, operational
continuity, model risk, outsourcing risk, actuarial
risk, technological and operational risk, legal risk,
reputational risk and ESG risks, as well as on the
Digital Operational Resilience Act (DORA).
MATRIX OF COMPETENCIES OF THE CAIXABANK BOARD OF DIRECTORS 2024
José Ignacio
Goirigolzarri
Tomás
Muniesa
Gonzalo
Gortazar
Eduardo
Javier
Sanchiz
Joaquín
Ayuso
Francisco
Javier
Campo
Eva
Castillo
Fernando
María
Ulrich
María
Verónica
Fisas
Cristina
Garmendia
María
Amparo
Moraleda
Peter
Löscher
Teresa
Santero
José
Serna
Koro
Usarraga
Position and
Category
Executive
Chairman
Proprietary
Deputy
Chairman
CEO
Lead
Independent
Director
Indepent
Indepent
Indepent
Other external
Indepent
Indepent
Indepent
Indepent
Proprietary
Proprietary
Indepent
Training
Law
Business studies
Mathematics, Physics,
Engineering, other
science degrees
Other university
degrees
Senior
management
experience
(Senior
management
board or senior
management)
In Banking/Financial
Sector
Other sectors
Experience in the
financial sector
Credit institutions
Financial markets
(other)
Other experience
Academic and Research
Sector
Public Service/Relations
with Regulators
Corporate governance
(including membership of
governing bodies)
Audit
Risk management/
compliance
Innovation and
Technology
Environment, Climate
Change
International
experience
Spain
Portugal
Rest of Europe (including
European institutions)
Others (the USA, Latin
America)
Diversity of
gender,
geographical
origin, age
Gender diversity
Nationality
ES
ES
ES
ES
ES
ES
ES
PT
ES
ES
ES
AT
ES
ES
ES
Age
70
72
59
68
69
69
62
72
60
62
60
67
65
82
67
In recent financial years, the presence of independent directors has been
maintained (see graph opposite), along with the Board's gender diversity, having
already achieved the target set by Recommendation 15 of the CBG to have at
least 40% female directors since the AGM in May 2020. (C.1.4):
EVOLUTION OF INDEPENDENCE
Number of women Directors
% of total Directors of each category
(C.1.4)
Financial
year
2024
Financial
year
2023
Financial
year
2022
Financial
year
2021
Financial
year
2024
Financial
year
2023
Financial
year
2022
Financial
year
2021
Executive
-
-
-
-
0.00
0.00
0.00
0.00
Proprietary
1
1
1
1
33.33
33.33
33.33
33.33
Independent
5
5
5
5
55.55
55.55
55.55
55.55
Other external
-
-
-
-
0.00
0.00
0.00
0.00
TOTAL
6
6
6
6
40.00
40.00
40.00
40.00
40%
Female
on the Board.
43%
Female
on the Executive Committee
40%
Female
on the Risks committee
60%
Female
on the Remuneration Committee
43%
Female
on the Innovation, Technology and Digital Transformation
Committee
40%
Female
on the Audit and Control Committee
20%
Female
on the Appointments and Sustainability Committee
As a result, it can be said that CaixaBank's Board is in line with the IBEX 35
average in terms of the presence of women, according to publicly available
information on the composition of the Boards of Directors of IBEX 35 companies
at year-end 2024 (average of 41.85%)¹.
1 Average number of women sitting on the Board of Ibex35 companies, calculated according to the public information available
on the websites of the companies.
Selection, appointment, re-election evaluation and removal of members of the Board
Principles of proportionality among
board member categories (C.1.16)
4. External (non-executive) directors should
constitute a majority over executive directors,
and the number of the latter should be the
minimum necessary.
5. The external directors will include holders of
stable significant shareholdings in the company
(or their representatives) or those shareholders
that have been proposed as directors even
though their holding is not significant
(proprietary directors), and persons of
recognised experience who can perform their
functions without being influenced by the
Company or its Group, its executive team or
significant shareholders (independent
directors).
6. Among the external directors, the ratio of
proprietary and independent directors should
reflect the existing proportion of the Company’s
share capital represented by proprietary
directors and the remainder of its capital. At
least one third of the Company’s directors will
be independent directors (provided that there
is one shareholder, or several acting in concert,
controlling more than 30% of the share capital).
7. No shareholder may be represented on the
Board by a number of proprietary directors
representing more than 40% of the total
number of Board members, without affecting
the right to proportional representation
provided for by law.
Selection and appointment (C.1.16)
The Selection, Diversity and Suitability Assessment
Policy for directors and members of Senior
Management and other people in key roles includes
the main aspects and undertakings of the Company
in relation to the appointment and selection of
directors. The purpose is to provide candidates that
ensure the effective capability of the Board to
takedecisions independently in the interest of the
Company.
In this context, director appointment proposals put
forward by the Board for the consideration of the
General Shareholders' Meeting, and the
appointment agreements adopted by the Board by
virtue of the powers legally attributed to it, must be
preceded by the corresponding proposal of the
Appointments and Sustainability Committee, when
dealing with independent directors, and by a report,
in the case of all other directors. Proposals for the
appointment and re-election of directors are
accompanied by a report from the Board setting
outthe competencies, experience and merits of the
candidate. In the process of selecting new directors,
CaixaBank relies on the collaboration of external
consultants.
In accordance with the legal provisions, the
candidates must meet the suitability requirements
for the position and, in particular, they must have
recognised business and professional repute,
suitable knowledge and experience to understand
the Company's activities and main risks, and be in a
position to exercise good governance. Applicable
law and regulations will also be taken into account
when shaping the overall composition of the Board
of Directors. In particular, the overall composition of
the Board of Directors must incorporate sufficient
knowledge, abilities and experience regarding the
governance of credit institutions, to sufficiently
understand the Company's activities, including the
primary risks, and to ensure the effective capacity of
the Board of Directors to take independent and
autonomous decisions in the Company's interests.
The Appointments and Sustainability Committee,
with the assistance of the General Secretary and the
Secretary of the Board, taking into account the
balance of knowledge, experience, capacity and
diversity required and in place on the Board of
Directors, elaborates and constantly updates a
competency matrix, which is approved by the Board
of Directors.
Where applicable, the results of applying the matrix may be used to identify
future training needs or areas to strengthen in future appointments.
The Selection Policy is complemented by a Protocol of procedures for assessing
the suitability and appointments of directors and members of senior
management and other holders of key functions at CaixaBank (hereinafter,
Suitability Protocol) that establishes the procedures for making the selection and
the continuous assessment of the suitability of Board members, among other
groups, including any unforeseeable circumstances which may affect their
suitability for the position.
The Suitability Protocol establishes the Company's units and internal procedures
involved in the selection and ongoing assessment of members of the Board of
Directors, general managers and other senior executives, the heads of the
internal control function and other key posts in CaixaBank, as defined under
applicable legislation. Under the Suitability Protocol, the Board of Directors, in
plenary session, assesses the suitability of proposed candidates, based on a
report from the Appointments and Sustainability Committee.
This entire process is subject to the provisions of the internal regulations on the
appointment of directors and the applicable regulations of corporate enterprises
and credit institutions, which is subject to the suitability assessment of the
European Central Bank and culminates in the acceptance of the position after
the approval by the banking authority of the proposed appointment, which will
be approved by the General Shareholders' Meeting.
Re-election and duration of the position (C.1.16 + C.1.23)
Directors shall hold their posts for the term stipulated in the By-laws (4 years) —
for as long as the AGM does not resolve to remove them and they do not stand
down from office— and may be re-elected one or more times for periods of
equal length. However, independent directors may not continue to serve as such
for a continuous period exceeding 12 years.
Directors designated by co-option shall hold their post until the date of the next
AGM or until the legal deadline for holding the AGM that is to decide whether to
approve the financial statements for the previous financial year has passed. If
the vacancy arises after the AGM is called but before it is held, the appointment
of the director by co-option to cover the vacancy will take effect until the next
AGM is held.
Cessation or resignation from position (C.1.19 + C.1.36)
Directors shall step down when the period for which they were appointed has
elapsed, when so decided by the AGM and when they resign. When a director
leaves office prior to the end of their term, they must explain the reasons in a
letter sent to all members of the Board of Directors.
In the following circumstances, directors must tender their resignation from the
Board, formalising their intentionto resign (article 21.2 of the Regulations of the
Board of Directors):
> When they leave the positions, posts or functions with which their
appointment as Director was associated;
> When they are subject to any of the cases of incompatibility or prohibition
provided by law or no longer meet the suitability requirements;
> When they are indicted for an allegedly criminal act or are subject to a
disciplinary proceeding for serious or very serious fault instructed by the
supervisory authorities;
> When their remaining on the Board may place at risk the Company’s
interest, or when the reasons for which they were appointed cease to exist.¹
> When significant changes occur in their professional situation on in the
conditions in which they were appointed Director.
> When due to facts attributable to the Director, their remaining on the Board
causes serious damage to the corporate net worth or reputation in the
judgement of the Board.
If an individual representing a legal entity director becomes involved in any of
the situations described above, that representative must relinquish their position
to the legal entity that appointed them. If the latter decides that the
representative should remain in their post as a director, the legal entity director
must tender its resignation from the Board.
1 In the case of proprietary directors, when the shareholder they represent transfers its stake in its entirety or lowers it to a level
that requires a reduction in the number of proprietary directors.
All of the above, notwithstanding the provisions of Royal Decree 84/2015, of 13
February, which implements Act 10/2014, of 26 June on the organisation,
supervision and solvency of credit institutions, on the requirements of repute
that must be met by directors and the consequences of losses derived
therefrom, along with other regulations or guides applicable to the nature of the
company. 
During financial year 2024, the Board of Directors was not informed or did not
become aware of any situation involving a director, whether or not related to
their performance in the company itself, that may be detrimental to the credit
and reputation of CaixaBank. (C.1.37)
Other limitations on the position of Director
There are no specific requirements, other than those relating to directors, to be
appointed Chairman of the Board. (C.1.21)
Neither the By-laws nor the Regulations of the Board of Directors establish any
age limit for serving as a director. (C.1.22)
Neither the Company's Articles of Association nor the Regulations of the Board
of Directors specify a limited term of office or impose additional, stricter
requirements for independent directors beyond what is required by law. (C.1.23)
OPERATION AND WORKINGS OF THE BOARD (C.1.25 and C.1.26)
15 Number of meetings
9 Number of meetings
of the Board
Note: Additionally, the Board passed a resolution
in July in writing and without holding a meeting.
of the Remuneration Committee
2 Number of meetings
13 Number of meetings
of the Lead Independent Director held without the
attendance of the executive directors
of the Risks Committee
13 Number of meetings
22 Number of meetings
of the Audit and Control Committee
of the Executive Committee
4 Number of meetings
15 Number of meetings
of the Innovation, Technology and Digital
Transformation Committee
attended in person by at least 80% of directors
15 Number of meetings
99.11% attendance
of the Appointments and Sustainability
Committee                                   
in-person in terms of the total votes during the
year
99.11% of votes cast
13 Number of meetings
at in situ meetings or with representations made
with specific instructions out of all votes cast
during the year
with in-person attendance, or proxies with specific
instructions, of all the directors
Note: During 2024, no Board meetings were held without the Chairman's
attendance.
INDIVIDUAL ATTENDANCE OF DIRECTORS AT BOARD MEETINGS
DURING 2024
Attendance/no.
of meetings
2024 (*)
% Attendance
2024
Proxy (without
voting
instructions in
all cases in
2024)
Attendance
2024
(online)
José Ignacio
Goirigolzarri
15/15
100
0
0
Tomás Muniesa
15/15
100
0
1
Gonzalo Gortazar
15/15
100
0
0
Eduardo Javier
Sanchiz
15/15
100
0
1
Joaquín Ayuso
15/15
100
0
2
Francisco Javier
Campo
15/15
100
0
0
Eva Castillo
15/15
100
0
2
Fernando María
Ulrich
15/15
100
0
2
María Verónica
Fisas
15/15
100
0
2
Cristina Garmendia 
15/15
100
0
1
Peter Löscher
15/15
100
0
1
María Amparo
Moraleda
14/15
93
1
2
Teresa Santero
14/15
93
1
1
José Serna
15/15
100
0
1
Koro Usarraga
15/15
100
0
3
ATTENDANCE AND DEDICATION AT MEETINGS OF THE BOARD AND ITS COMMITTEES
Fee and commission income
Board
Committee
Audit and Control
Appointments and
Sustainability
Remuneration
Risks
Innovation, Technology
and Digital
Transformation
Committee
Average attendance
99%
97%
100%
97%
100%
98%
93%
Individual attendance
Average individual
attendance
Jose Ignacio Goirigolzarri
15/15
22/22
4/4
100%
Tomás Muniesa
15/15
21/22
13/13
98%
Gonzalo Gortazar
15/15
22/22
4/4
100%
Eduardo Javier Sanchiz
15/15
21/22
13/13
15/15
99%
Joaquin Ayuso
15/15
9/9
12/13
97%
Francisco Javier Campo
15/15
13/13
13/15
3/4
90%
Eva Castillo
15/15
21/22
9/9
4/4
99%
Fernando María Ulrich
15/15
15/15
13/13
100%
María Verónica Fisas
15/15
13/13
100%
Cristina Garmendia
15/15
13/13
9/9
4/4
100%
Peter Löscher
15/15
15/15
3/4
92%
María Amparo Moraleda
14/15
20/22
15/15
4/4
96%
Teresa Santero
14/15
13/13
97%
José Serna
15/15
13/13
9/9
100%
Koro Usarraga
15/15
22/22
9/9
13/13
100%
A On March 22, 2024, the Ordinary General Shareholders' Meeting of CaixaBank approved the re-election of María Verónica Fisas as an independent director and the Board of Directors agreed to reappoint her as a Vocal of the Risks Committee.
Regulation of the Board (C.1.15)
During the 2024 financial year, the Board did not approve any amendments to
the Board of Directors' Regulations or the By-laws (except for those related to
changes in share capital).  However, the 2024 General Shareholders' Meeting was
informed of the amendment to the Regulations of the Board of Directors,
approved by the Board of Directors of CaixaBank on 31 March 2023.
This amendment aims to strengthen the composition of the Innovation,
Technology and Digital Transformation Committee, which advises the CaixaBank
Board of Directors on all matters related to technological innovation,
cybersecurity and digital transformation, assisting it in the monitoring and
analysis of trends and innovations in this area that may affect CaixaBank's
strategy and business model in the medium and long term (specifically, article 15
bis.1).
All amendments to the Board Regulations are notified to the CNMV and are
made public and entered in the Companies Register, after which the
consolidated text is published on the CNMV's website and on the company's own
website.
Information (C.1.35)
There is a procedure in place whereby directors may obtain the information
needed to prepare for the meetings with the governing bodies with sufficient
time. In general, documents for approval by the Board, especially those which
cannot be fully analysed and discussed during the meeting due to their length,
are sent to Board members prior to the meetings.
Furthermore, pursuant to article 22 of the Regulations of the Board, the Board
may request information on any aspect of the Company and its Group and
examine its books, records, documents and further documentation. Requests
should be addressed to the Chairman of the Board of Directors if they are of an
executive nature; otherwise, they should be directed to the CEO, who will
forward the matters to the appropriate contact person and, if necessary, inform
the director of their duty of confidentiality.
Proxy voting (C.1.24)
The Regulations of the Board establish that directors must attend Board
meetings in person. However, when they are unable to do so in person, they
shall endeavour to grant their proxy in writing, on a special basis for each
meeting, to another Board member, including the appropriate instructions
therein.
Non-executive directors can only delegate to another non-executive director.
Independent directors may only delegate a proxy to a fellow independent
director.
Notwithstanding the above, and so that the proxyholder can vote accordingly
based on the outcome of the debate by the Board, proxies are not granted with
specific instructions and must always be given in strict accordance with
legalrequirements. This is in keeping with the law on the powers of the Chairman
of Board, who is given, among others, power to stimulate debate and the active
involvement of all directors, safeguarding their rights to adopt positions.
Decision-making
No qualified majorities other than those prescribed by law are required for any
type of decision. (C.1.20)
At CaixaBank there is no statutory or regulatory provision for the Chairman of
the Board of Directors to have a casting vote.
At CaixaBank there is broad participation and debate at Board meetings and the
main resolutions are adopted with the favourable vote of a large majority of the
directors.
The Company has not entered into any material agreements that come into
force, are modified or are terminated in the event of a change in control of the
company following a public takeover bid, and their effects. (C.1.38)
The figure of the Lead Independent Director, appointed from among the
independent directors, was introduced in 2017. The current Lead Independent
Director was appointed, following a favourable report from the Appointments
andSustainability Committee, by the Board of Directors on 22 December 2022.
However, the appointment of Eduardo Javier Sanchiz as the new Lead Director of
CaixaBank took effect from the last General Meeting held on 31 March 2023.
Relations with the market (C.1.30)
With regard to its relationship with market agents,
the Company acts on the principles of transparency
and non-discrimination and according to the
provisions of the Regulations of the Board of
Directors which stipulate that the Board, through
communications of material facts to the CNMV and
the corporate website, shall inform the public
immediately with regard to any relevant
information. With regard to the Company’s
relationship with market agents, the Investor
Relations department shall coordinate the
Company’s relationship with analysts, shareholders
and institutional investors, among others, and
manage their requests for information in order to
ensure they are treated fairly and objectively.
In this regard, and pursuant to Recommendation 4
of the Good Governance Code of Listed Companies,
CaixaBank has a Policy on Communication and
Contact with Shareholders, Institutional Investors
and Proxy Shareholders which is available on the
Company's website.
As part of this Policy, and pursuant to the authority
vested in the Coordinating Director, he/she is
required to stay in contact, as appropriate, with
investors and shareholders to hear their views and
develop a balanced understanding of their
concerns, especially those to do with the Company's
corporate governance.
Also, the powers legally delegated to the Board of
Directors specifically include the duty of supervising
the dissemination of information and
communications relating to the Company.
Therefore, the Board of Directors is responsible for
managing and supervising at the highest level the
information distributed to shareholders,
institutional investors and the markets in general.
Consequently, the Board of Directors, through the
corresponding bodies and departments, works to
ensure, protect and facilitate the exercising of the
rights of the shareholders, institutional investors
and the markets in general in the defence of the
corporate interest, in compliance with the following
principles:
Transparency
Equal treatment and
non-discrimination
Immediate access and
ongoing communication
At the cutting-edge of
new technologies
Fulfilling the rules and
recommendations
These principles apply to all information disclosed
and the Company’s communications with
shareholders, institutional investors and relations
with markets and other stakeholders, such as
financial intermediaries, management companies
and custodians of the Company’s shares, financial
analysts, regulatory and supervisory bodies, proxy
advisers, information agencies and credit rating
agencies.
The Company pays particular heed to the rules
governing the processing of inside information and
other potentially relevant information contained in
the applicable legislation and the Company’s
regulations on shareholder relations and
communications with securities markets, as
contained in CaixaBank’s Code of Business Conduct
and Ethics, and the Internal Code of Conduct on
Matters Relating to the Stock Market of CaixaBank,
S.A. and the Regulations of the Board of Directors
(also available on the Company's website).
Assessment of the Board (C.1.17 + C.1.18)
The Board evaluates its performance and that of its
Committees annually, pursuant to article 16 of the
Regulations of the Board of Directors.
For the 2024 financial year, the Board of Directors
has decided to carry out the self-assessment of its
performance internally, given that for the 2022
financial year it was assisted by an external expert,
thus complying with Recommendation 36 of the
Good Governance Code, which suggests the
assistance of the external consultant every 3 years.
The evaluation was conducted in accordance with
the provisions of article 529h of the Consolidated
Text of the Corporate Enterprises Act and in
accordance with the regulations and good
corporate governance practices applicable to
CaixaBank as a credit institution and listed
company. It is a fundamental corporate governance
practice to ensure the effectiveness of the
governing body and to promote the success of the
company in achieving its long-term objectives. At
the same time, the assessment allows the company
to corroborate compliance with the main standards
of goodcorporate governance.
In line with the Good Governance Code, the
assessment pays special attention to the aspects of
diversity and suitability of the members of the
Board and of the Board as a whole. Compliance
with the Policy on Selection of Directors is also
verified, complying with all the aspects that must be
assessed annually.
The assessment of the Board produced the
necessary data and the required feedback from its
members in order to design an efficient
improvement plan adapted to the needs of the
Company. These data and feedback can be found
inthe section on "Challenges for the 2025 financial
year".
Following this, the Appointments and Sustainability
Committee has submitted the Board of Directors'
Assessment Report for the 2024 financial year,
which has been approved by the CaixaBank Board
of Directors.
The members of the Board were assessed using the
following methodology: online questionnaire
addressed to directors and analysis of the results
with a mechanism for rating and defining positive
results in the short term and recommendations in
the long term.
These questionnaires address:
> The operation of the Board (preparation,
dynamic and culture; evaluation of working
tools; and evaluation of the Board's self-
assessment process) and,
> The composition and functioning of the
committees; The performance of the Chairman,
CEO, Lead Independent Director and the
Secretary.
Members of each committee are also sent a self-
assessment form on the functioning and operation
of their respective committee.
The results and conclusions reached, including the
recommendations, are contained in the document
analysing the performance assessment of the
CaixaBank Board and its committees for 2024,
which was revised and approved by the Board of
Directors. Broadly speaking, and on the basis of the
responses received from Directors following
questionnaires as well as the activity reports drawn
up by each of the committees, the Board holds a
positive view of the quality and efficiency of its
operation and that of its committees for 2024, as
well as of the performance of the functions of the
Chairman, CEO, Lead Independent Director and
Secretary of the Board in the year. The structure,
size and composition are also deemed to be
suitable, particularly with respect to gender diversity
and diversity in training and professional
experience, age and geographical origin, in
accordance with the verification ofcompliance with
the selection policy, and also taking into account the
individual suitability re-assessment of each director
carried out by the Appointments and Sustainability
Committee, which leads to the conclusion that the
overall composition of the Board of Directors is
suitable.
During the year, the Appointments and
Sustainability Committee monitored the
improvement actions identified in the previous year.
Once again, the objectives were met and solid
progress was made on the path to good Corporate
Governance, consolidating the strengths of
transparent, efficient and coherent governance
aligned with the objectives of the Company's
2022-2024 Strategic Plan. This is explained in more
detail in the section "Advances in Corporate
Governance in 2024".
Committees of the Board (C.2.1)
NUMBER OF FEMALE DIRECTORS WHO WERE ON BOARD COMMITTEES AT THE END OF THE LAST FOUR
YEARS (C.2.2)
As part of its function of self-organisation, the Board
has various committees specialised by subject, with
supervisory and advisory powers, and an Executive
Committee. There are no specific regulations for
Board committees, and they are governed in
accordance with the law, the By-laws and the
Regulations of the Board, amendments to which
during the year are noted in the section "The
Administration – The Board of Directors – Operation
of the Board of Directors – Regulations of the
Board". In aspects not specifically laid out for the
Executive Committee, the operational rules
governing the Board itself will be applied, by virtue
of the Regulation of the Board.
The Board committees, in accordance with the
provisions of the Regulations of the Board and
applicable legislation, draw up an annual report on
its activities, which includes the assessment of its
performance during the year. The annual activity
reports of the Committees will be available on the
Company's corporate website and are attached as
an appendix to this report. (C.2.3)
Financial year 2024
Financial year 2023
Financial year 2022
Financial year 2021
Number
%
Number
%
Number
%
Number
%
Audit and Control
Committee
2
40.00
2
40.00
3
50.00
3
50.00
Innovation, Technology and
Digital Transformation
Committee
3
42.86
3
42.86
3
60.00
3
60.00
Appointments and
Sustainability Committee
1
20.00
1
20.00
1
20.00
0
0.00
Remuneration Committee
3
60.00
3
60.00
2
50.00
2
50.00
Risks Committee
2
40.00
2
40.00
2
33.33
2
33.33
Executive Committee
3
42.86
3
42.86
4
57.14
4
57.14
PRESENCE OF BOARD MEMBERS IN THE DIFFERENT COMMITTEES
Member
E. Committee
Appointments and
Sustainability C.
Audit and
Control C.
Remuneration C.
Risks C.
Innovation,
Technology and and
Digital
Transformation C.
Jose Ignacio Goirigolzarri
Chairman
Chairman
Tomás Muniesa
Vocal
Vocal
Gonzalo Gortazar
Vocal
Vocal
Eduardo Javier Sanchiz
Vocal
Vocal
Chairman
Joaquín Ayuso
Vocal
Vocal
Francisco Javier Campo
Vocal
Vocal
Vocal
Eva Castillo
Vocal
Chairwoman
Vocal
Fernando María Ulrich
Vocal
Vocal
María Verónica Fisas
Vocal
Cristina Garmendia
Vocal
Vocal
Vocal
Peter Löscher
Vocal
Vocal
María Amparo Moraleda
Vocal
Chairwoman
Vocal
Teresa Santero
Vocal
José Serna
Vocal
Vocal
Koro Usarraga
Vocal
Vocal
Chairwoman
Executive Committee
Article 39 of the By-laws and article 13 of the Regulations of the Board describe the organisation and operation of the Executive Committee.
Number of members
The Committee comprises seven members: two
executive directors (José Ignacio Goirigolzarri and
Gonzalo Gortazar), one proprietary director (Tomás
Muniesa) and four independent directors (Eduardo
Javier Sanchiz, Eva Castillo, Maria Amparo Moraleda
and Koro Usarraga). In accordance with article 13 of
the Regulations of the Board, the Chairman and
Secretary of the Executive Committee will also be
the Chairman and Secretary of the Board of
Directors.
Composition 1
Member
Position
Category
José Ignacio
Goirigolzarri
Chairman
Executive
Tomás Muniesa
Vocal
Proprietary
Gonzalo Gortazar
Vocal
Executive
Eduardo Javier
Sanchiz
Vocal
Independent
Eva Castillo
Vocal
Independent
María Amparo
Moraleda
Vocal
Independent
Koro Usarraga
Vocal
Independent
1 Note: On 30 October 2024, CaixaBank informed that the Chairman of the Board
of Directors, José Ignacio Goirigolzarri, had expressed his intention not to renew his
mandate at the next General Meeting and therefore submitted his resignation as
Executive Chairman and Director of CaixaBank, effective from 1 January 2025. It
was also reported that the Board of Directors, at the proposal of the Appointments
and Sustainability Committee, had agreed to appoint Tomás Muniesa as Chairman
of CaixaBank, also with effect from 1 January 2025, at which point the
chairmanship of the Bank will no longer have executive functions.
The composition of this committee, which is made
up of the Chairman and CEO, must have at least two
non-executive directors, at least one of whom is
independent.
The appointments of its members requires a vote in
favour from at least two-thirds of the Board
members.
Distribution of committee members
by category
(% of total committee members)
% of executive Directors
28.57
% of proprietary Directors
14.29
% of independent Directors
57.14
Number of sessions (C.1.25)
In 2024 the Committee held 22 sessions, none of
which were held exclusively by telematic means.
Average attendance at sessions
The attendance of members, in person or by proxy,
at the Committee's meetings during 2024 was as
follows:
Member
No.
meetings in
20242
% Attendance 2024
José Ignacio Goirigolzarri
22/22
100
Tomás Muniesa
21/22
95.45
Gonzalo Gortazar
22/22
100
Eduardo Javier Sanchiz
21/22
95.45
Eva Castillo
21/22
95.45
María Amparo Moraleda
20/22
90.90
Koro Usarraga
22/22
100
2 This column only shows in-person and remote attendance by telematic means.
Regarding the number of meetings, when the Director has been appointed as a
member of the committee during the fiscal year, only the meetings from the date of
appointment are calculated.
Functioning
The Executive Committee has been delegated all of
the responsibilities and powers available to it both
legally and under the Company’s By-laws. For
internal purposes, the Executive Committee is
subject to the limitations set out in article 4 of the
Regulations of the Board of Directors. The Board's
permanent delegation of powers to this Committee
will require a vote in favour from at least two-thirds
of the Board members. (C.1.9)
The Committee will meet as often as it is convened
by its Chairman or the person who is to replace him
in his absence, and it is validly constituted when the
majority of its members are in attendance. Its
resolutions are carried by the majority of the
members attending the meeting, and they are valid
and binding with no need for subsequent
ratification by the Board sitting in plenary, without
prejudice to article 4.5 of the Regulations of the
Board.
The Executive Committee reports to the Board on
the main matters it addresses and the decisions it
makes.
There is no express mention in the Company’s By-
laws that the Committee must prepare an activities
report. However, in December 2023, the Executive
Committee formulated its annual activity report,
submitting it to the Board of Directors of CaixaBank,
S.A. for approval, as well as an assessment of its
performance in the corresponding financial year.
Activities during the year
During the financial year 2024, in compliance with
its basic functions established in the By-laws and in
the Regulations of the Board of Directors, the
Committee dealt with a series of matters on a
recurring basis and others on an ad hoc basis, for
the purpose of adopting the relevant resolutions or
for information purposes, in the latter case being
deemed to have taken note of them. 
The Committee carried out extensive monitoring of
CaixaBank's results and other financial and
accounting aspects throughout the 2024 financial
year. With respect to its activity, the Committee
mainly examined customer funds, the loan portfolio
and defaults. With regard to results, the figures for
net interest income, fee and commission income,
expenses and provisions were presented. In
addition, the evolution of market shares and the
customer base was reported. 
The Committee also monitored product, service and
other business aspects, paying special attention to
the segments, models and specific areas. 
Furthermore, it monitored the evolution of defaults,
doubtful balances and the situation of foreclosed
assets and other aspects. 
Moreover, the Committee has approved certain
credit and guarantee operations that meet specific
criteria and has presented these for the Board of
Directors' approval. all of this is based on the
competencies assigned to it. 
It also entered into agreements relating to
subsidiaries, investees with branches and other
entities. 
The Committee was also informed on digitisaton
and digital transformation, as well as on media
issues. 
It was also briefed on sustainability and social action
aspects.
Finally, the Committee addressed various other
aspects, including corporate communication, the
signing of necessary agreements to formalise
guarantee contracts with the European Investment
Bank and the European Investment Fund.
Information regarding previously conducted
treasury stock transactions has also been made
available. Furthermore, the Committee has been
updated on litigation and the status of specific legal,
administrative, and arbitration proceedings. It was
also informed on the situation of the DANA in
Valencia.  The performance of the metrics in 2024
were presented, as well as the initiatives aimed at
the improvement of customer service. It also
received information relating to certain overseeing
procedures of the European Central Bank, and it
approved the granting of a series of powers of
attorney.
Appointments and Sustainability Committee
The Appointments and Sustainability Committee, its organisation and tasks are basically regulated
in Articles 40 of the By-laws and 15 of the Regulations of the Board of Directors
and in applicable regulations.
Number of members
The Committee is made up of five non-executive
directors. Four of its members (María Amparo
Moraleda, Eduardo Javier Sanchiz, Francisco Javier
Campo and Peter Löscher) are considered
independent directors and one (Fernando María
Ulrich) is considered an external director.
Composition
The Appointments and Sustainability Committee
comprises a number of non-executive directors
determined by the Board, with a minimum of 3 and
a maximum of 5 members. A majority of its
members must be independent directors. Members
of the Appointments and Sustainability Committee
are appointed by the Board at the proposal of the
same, and the chairman of the Committee will be
appointed from among the independent directors
who sit on the Committee.
Member
Position
Category
María Amparo Moraleda
Chairwoman
Independent
Eduardo Javier Sanchiz
Vocal
Independent
Francisco Javier Campo
Vocal
Independent
Fernando María Ulrich
Vocal
Other external
Peter Löscher
Vocal
Independent
Distribution of the committee
members by category
(% of total committee members)
% of independent Directors
80.00
% of other external Directors
20.00
Number of sessions (C.1.25)
In 2024, the Commission met in 15 sessions, 13 held
exclusively online and 2 in person.
Average attendance at sessions
The attendance of members, in person or by proxy,
at the Committee's meetings during 2024 was as
follows:
Member
No. meetings
in 2024 1
% Attendance 2024
(since taking office)
María Amparo Moraleda
15/15
100
Eduardo Javier Sanchiz
15/15
100
Francisco Javier Campo
13/15
86.70
Fernando María Ulrich
15/15
100
Peter Löscher
15/15
100
1 This column only shows in-person and remote attendance by telematic means.
Regarding the number of meetings, when the Director has been appointed as a
member of the committee during the fiscal year, only the meetings from the date of
appointment are calculated.
Functioning
The Appointments and Sustainability Committee is
self-governing and it may appoint a Chair and a
Secretary. If no Secretary is appointed, the Secretary
of the Board or any of the Deputy Secretaries of the
Board shall act as Committee Secretary.
It meets as often as considered appropriate for the
sound performance of its duties and the meetings
are convened by the Chair of the Committee, either
on his/her own initiative, or when requested by 2
members of the Committee. The Committee must
also meet when the Board or its Chair requests that
a report be issued or a resolution carried.
The Committee is validly constituted when the
majority of its members are present, and decisions
are made by a majority of the attending members.
Its duties include:
> Evaluating and proposing to the Board the
assessment of skills, knowledge and experience
required of Board members and key personnel.
> Submitting to the Board the proposals for the
nomination of the independent directors to be
appointed by co-option or for submission to the
decision of the AGM, as well as the proposals
for the reappointment or removal of such
directors.
> Reporting on the appointment and, as the case
may be, dismissal of the Coordinating Director,
the Secretary and the Deputy Secretaries for
approval by the Board.
> Reporting on proposals for the appointment or
removal of senior executives, with the capacity
to carry out such proposals directly when the
Committee deems this necessary in the case of
senior executives as a result of to their control
or support duties concerning the Board or its
committees. Propose the basic terms of the
contracts of senior executives other than their
pay and remuneration, and reporting those
terms once they have been established.
> Examining and organising, under the
supervision of the Coordinating Director and
with the support of the Chairman of the Board,
the succession of the latter, as well as study and
organise, in collaboration with the Chairman,
the succession of the Company's CEO and, as
the case may be, sending proposals to the
Board so that the succession process is suitably
planned and takes place in an orderly fashion.
> Report to the Board on gender diversity issues,
and set a target for representation of the
underrepresented sex on the Board and
develop guidelines on how this target should be
achieved, ensuring in all cases compliance with
the diversity policy applied in relation to the
Board, which will be reported on in the Annual
Corporate Governance Report.
> Periodically evaluate, at least once a year, the
structure, size, composition and actions of the
Board and of its committees, its Chairman, CEO
and Secretary, making recommendations
regarding possible changes to these. Here, the
committee shall act under the direction of the
Coordinating Director when assessing the
performance of the Chairman. Evaluating the
composition of theManagement Committee, as
well as its replacement lists, to ensure coverage
as members come and go.
> Evaluate, the suitability of the various members
of the Board of Directors as a whole, and
inform to the Board consequently.
> Periodically reviewing the Board selection and
appointment policy in relation to senior
executives and making recommendations.
> Overseeing the compliance with the Company's
rules and policies in environmental and social
matters, regularly evaluating and reviewing
them, with the aim of confirming that it is
fulfilling its mission to promote the corporate
interest and catering, where appropriate, to the
legitimate interests of remaining stakeholders,
as well as submitting the proposals it considers
appropriate on this matter to the Board and,
particularly, submitting the sustainability/
corporate responsibility policy for approval. In
addition, the Committee will ensure the
Company’s environmental and social practices
are in accordance with the established strategy
and policy.
> Reporting on the sustainability reports made
public by the Company, prior to being
submitted to the Board of Directors, including
the review of the non-financial information
contained in the annual management report
and the master plan for socially responsible
banking, ensuring the integrity of its content
and compliance with applicable legislation and
international benchmarks.
> Supervising the Company's activities with
regards to responsibility, and submit to the
Board the corporate responsibility/
sustainability policy for approval.
The Committee prepares an annual report on its
activities that highlights any incidents involving its
functions, which will serve as a basis, among other
things, for the evaluation of the Board. In addition,
when the relevant Committee deems it appropriate,
it will include in that report suggestions for
improvement.
Activities during the year
During the financial year 2024, in fulfilment of its
basic functions as set out in the By-laws and the
Regulations of the Board of Directors, the
Committee discussed, scrutinised and took
decisions or issued reports on the following
matters: the selection, diversity and evaluation of
the suitability of advisers, members of the Senior
Management and other key function holders.
The Committee reported favorably on the
presentation to the Board of the proposed revision
of the Policy for the selection, diversity and
appraisal of the suitability of the members of the
Board, senior management and other key function
holders.
It also approved the Succession Policy for members
of the Board of Directors, members of senior
management and other holders of key functions of
the entity, which complements and develops the
Selection Policy.
The Committee reported favorably and submitted
to the Board for approval the Succession Plan for
key positions on the Board of Directors. 
The Committee, in compliance with its duties to
supervise and control the proper functioning of the
Company's corporate governance system, examined
the proposed Annual Corporate Governance Report
2023.
Reviewed the non-financial information contained in
the 2023 Consolidated Management Report, which
includes the Statement of Non-Financial
Information (SNFI).
The Committee was informed of the Sustainability
and Corporate Social Responsibility Policies and the
Sustainability Master Plan.
Monitored and reported on climate and
environmental risks.
Risks Committee
Articles 40 and 14 of the By-laws and Regulations of the Board of Directors describe the organisation and operation of the Risks Committee.
Number of members
The Committee is made up of five Directors, all of
whom are non-executive Directors: Koro Usarraga,
Joaquín Ayuso and María Verónica Fisas are
independent Directors, Tomás Muniesa is a
proprietary Director and Fernando María Ulrich is
an external Director.
Composition1
Member
Position
Category
Koro Usarraga
Chairwoman
Independent
Tomás Muniesa
Vocal
Proprietary
Joaquín Ayuso
Vocal
Independent
Fernando María Ulrich
Vocal
Other external
María Verónica Fisas
Vocal
Independent
1 Note: Mr. Muniesa has resigned as a Vocal of the Risks Committee effective
January 1, 2025.
The Risks Committee comprises exclusively non-
executive directors, all possessing the relevant
knowledge, expertise and experience to fully
understand and control the Company’s risk strategy
and appetite, in the number determined by the
Board, between a minimum of 3 and a maximum of
6 members and with a majority of independent
directors.
Distribution of the committee
members by category
(% of total committee members)
% of proprietary Directors
20.00
% of independent Directors
60.00
% of other external Directors
20.00
Number of sessions (C.1.25)
During the financial year 2024, the Committee held
a total of 13 sessions.  During the said year, no
sessions were held exclusively by telematic means.
Average attendance at sessions
The attendance of members, in person or by proxy,
at the Committee's meetings during 2024 was as
follows:
Member
No. meetings in
2024 1
% Attendance
2024
Koro Usarraga
13/13
100
Tomás Muniesa
13/13
100
Joaquín Ayuso
12/13
92.30
Fernando María Ulrich
13/13
100
María Verónica Fisas
1313
100
1 This column only shows in-person and remote attendance by telematic means.
Regarding the number of meetings, when the Director has been appointed as a
member of the committee during the fiscal year, only the meetings from the date of
appointment are calculated.
Functioning
It meets as often as considered appropriate for the
sound performance of its duties and the meetings
are convened by the Chair of the Committee, either
on his/her own initiative, or when requested by 2
members of the Committee.
The Committee is validly constituted when the
majority of its members are present, and decisions
are made by a majority of the attending members.
The Company shall ensure that the Risks Committee
is able to fully discharge its functions by having
unhindered access to the information concerning
the Company's risk position and, if necessary,
specialist outside expertise, including external
auditors and regulators. The Risks Committee may
request the attendance of persons from within the
organisation whose work is related to its functions,
and it may obtain all necessary advice for it to form
an opinion on the matters that fall within its remit.
The committee’s Chairman reports to the Board on
the activities and work performed by the
committee, doing so at meetings specifically
arranged for that purpose or at the immediately
following meeting when the Chairman deems this
necessary.
Its duties include:
> Advising the Board of Directors on the overall
susceptibility to risk, current and future, of the
Company and its strategy in this area, reporting
on the risk appetite framework, assisting in the
monitoring of the implementation of this
strategy, ensuring that the Group’s actions are
consistent with the level of risk tolerance
previously decided and implementing the
monitoring of the appropriateness of the risks
assumed and the profile established.
> Proposing to the Board the Group's risk policy.
> Ensuring that the pricing policy of the assets
and liabilities offered to customers fully
considers the Company's business model and
risk strategy.
> Working with the Board of Directors to
determine the nature, quantity, format and
frequency of the information concerning risks
that the Board should receive and establishing
the information that the Committee should
receive.
> Regularly review exposures with its main
customers and business sectors, as well as
broken down by geographic area and type of
risk.
> Examining risk reporting and control processes,
as well as its information systems and
indicators.
> Overseeing the effectiveness of the risk control
and management function.
> Appraising and making decisions in relation to
regulatory compliance risk within the scope of
its remit, broadly meaning the risk
management of legal or regulatory sanctions,
financial loss, material or reputational damage
that the Company could sustain as a result of
non-compliance with laws, rules, regulations,
standards and codes of conduct, detecting and
monitoring any risk of non-compliance and
examining possible deficiencies.
> Overseeing the effectiveness of the regulatory
compliance function.
> Reporting on new products and services or
significant changes to existing ones.
> Cooperating with the Remuneration Committee
to establish rational remuneration policies and
practices. Examining if the incentive policy
anticipated in the remuneration systems take
into account the risk, capital, liquidity and the
probability and timing of the benefits, among
other things.
> Assisting the Board of Directors in setting up
effective reporting channels, ensuring the
allocation of suitable resources the risk
management and for the approval and periodic
review of the strategies and policies with regard
to risk assumption, management, supervision
and reduction.
> Any others attributed to it by the law, the By-
laws, the Regulations of the Board and other
regulations applicable to the Company.
In December 2024, the Committee approved its
annual activity report and the assessment of its
operation for the corresponding year.
Activities during the year
During the 2024 financial year, in compliance with
its basic functions established in the By-laws and in
the Board of Directors' Regulations and within the
risk management framework, the Committee
reviewed and continuously monitored the strategic
risk processes, consisting of the Risk Assessment,
the Corporate Risk Catalogue and the Risk Appetite
Framework (RAF).
The Commission has reviewed the Risk Assessment
process, and to this effect has reported favorably to
the Board.
It has also reported favorably to the Board on the
approval of the update of the Corporate Risk
Catalogue.
And finally, with regard to the RAF, it has received
quarterly recurring information on the monitoring
of level 1 metrics as well as level 2 metrics that
exceed its reference threshold.
The Committee has received regularly, systematic
information through the Risk Dashboard, which is
used by the Global Risk Committee and
encompasses a holistic view of risks coordinated by
the risk management function.
The Committee has proposed the approval of the
group's risk policies to the Board, which includes
monitoring the planning, reviewing the status of
general risk management policies, and the annual
approval of CaixaBank's group risk policies. In
addition, a number of monographs have been
presented with the aim of analysing various risks in
detail.
It also supervised the CaixaBank Group's capital
adequacy (ICAAP) and liquidity (ILAAP) processes,
which are the sum of different integrated processes
in risk and capital management, the ORSA of the
subsidiary VidaCaixa.
The Recovery Plan has been kept up to date to
ensure the continuity of the business from a
financial point of view in extreme conditions and
whose final objective is to include the measures
available and the Company's capacity to recover
capital and liquidity in situations of stress.
The Committee has been informed of the Risk
Management Function Activity Plan 2024, as well as
the Annual Report of Activities of the Risk
Management Function of the CaixaBank Group
2023. It has also been informed of the monitoring of
the supervisory activity related to the risk
management function.
The Committee monitored the regulatory
compliance function through the Compliance Plan
together with the Annual Compliance Report. It has
been informed of the strategic lines of the
Compliance Plan. It regularly followed the
requirements of supervisors and regulators, as well
as inspection and supervisory actions, and received
recurrent information on the Anti-Money
Laundering and Terrorist Funding and sanctions
system, on market abuse, the consultation channel
and the whistle-blowing channel, among others.
Finally, it has been informed of the AENOR
certifications in the different areas of the Regulatory
Compliance function.
a
Remuneration Committee
Articles 40 and 15 of the By-laws and Regulations of the Board and applicable legislation describe the organisation and operation of the
Remuneration Committee.
Number of members
The Committee is composed of five members, four
of whom (Eva Castillo, Joaquín Ayuso, Cristina
Garmendia and Koro Usarraga) are considered
independent directors and one (José Serna) is
considered a proprietary director.
Composition
Member
Position
Category
Eva Castillo
Chairwoman
Independent
Joaquín Ayuso
Vocal
Independent
Cristina Garmendia
Vocal
Independent
José Serna
Vocal
Proprietary
Koro Usarraga
Vocal
Independent
The Remuneration Committee comprises a number
of non-executive directors determined by the
Board, with a minimum of 3 and a maximum of 5
members. A majority of its members must be
independent directors. The committee's Chairman
is appointed from among the independent directors
who sit on the committee.
Distribution of the committee
members by category
(% of total committee members)
% of proprietary Directors
20.00
% of independent Directors
80.00
Number of sessions (C.1.25)
During the financial year 2024, the Committee met
in 9 sessions, held exclusively by telematic means.
Average attendance at sessions
The attendance of members during 2024 was as
follows:
Member
No. meetings
in 2024 1
% Attendance 2024
Eva Castillo
9/9
100
Joaquín Ayuso
9/9
100
Cristina Garmendia
9/9
100
José Serna
9/9
100
Koro Usarraga
9/9
100
1 This column only shows in-person and remote attendance by telematic means.
Regarding the number of meetings, when the Director has been appointed as a
member of the committee during the fiscal year, only the meetings from the date of
appointment are calculated.
Functioning
The Remuneration Committee is self-governing and
it may appoint a Chair and a Secretary. If no
Secretary is appointed, the Secretary of the Board
or any of the Deputy Secretaries of the Board shall
act as Committee Secretary.
It meets as often as considered appropriate for the
sound performance of its duties and the meetings
are convened by the Chair of the Committee, either
on his/her own initiative, or when requested by 2
members of the Committee. The Committee must
also meet when the Board or its Chair requests that
a report be issued or a resolution carried.
The Committee is validly constituted when the
majority of its members are present, and decisions
are made by a majority of the attending members.
Its duties include:
> Drafting the resolutions related to
remuneration and, particularly, reporting and
proposing to the Board the remuneration
policy, the system and amount of annual
remuneration for directors and senior
management, as well as the individual
remuneration of the executive directors and
senior managers, and the conditions of their
contracts, without prejudice to the
competences of the Appointments and
Sustainability Committee in relation to any
conditions not related to remuneration.
> Ensuring compliance with the remuneration
policy for directors and Senior Managers and
reporting on the basic terms set out in the
contracts of those individuals and the
compliance thereof.
> Reporting and preparing the general
remuneration policy of the Company and in
particular the policies relating to the categories
of staff whose professional activities have a
significant impact on the risk profile of the
Company and those that are intended to
prevent or manage conflicts of interest with the
customers.
> Analysing, formulating and periodically
reviewing the remuneration programmes,
weighing up their adequacy and performance
and ensuring compliance.
> Proposing to the Board the approval of the
remuneration reports or policies that it is
required to submit to the Annual General
Meeting, as well as reporting to the Board on
any remuneration-related proposals the Board
may intend to lay before the General
Shareholders' Meeting.
> Ensuring that any conflicts of interest do not
impair the independence of the external advice
given to the Committee related to the exercise
of its functions.
> Considering any suggestions it receives from
the Company's Chairman, Board members,
executives and shareholders.
The Committee prepares an annual report on its
activities that highlights any incidents involving its
functions, which will serve as a basis, among other
things, for the evaluation of the Board. In addition,
when the relevant Committee deems it appropriate,
it will include in that report suggestions for
improvement.
Activities during the year
During the financial year 2024, in compliance with
its basic duties established in the By-laws and in the
Board of Directors' Regulations, the Committee
recurrently analysed matters such as annual
remuneration, salary policy, remuneration systems
and corporate governance. The committee also
discussed, scrutinised, and took decisions or issued
reports on the following matters that fall within its
core remit:
1. The remuneration of directors, senior
management and key function holders. System
and amount of annual remuneration.
2. The General Remuneration Policy and the
Remuneration Policy for the Identified Staff.
3. In relation to the analysis, formulation and
review of compensation programs, it was
informed of the Protocol for approval and
monitoring of the bonus pool, analysed the
proposal for a new variable compensation
scheme and was informed of the salary register
for 2023.
4. It reported favorably on the proposals to the
Board on Remuneration Reports and Policies to
be submitted to the General Shareholders'
Meeting. It also reported favorably on the draft
Annual Report on Directors' Remuneration for
the year 2023.
5. Finally, it was informed about the supervisor's
exercises with an impact on the area of
remuneration. The Committee was also
presented with a summary of the audits carried
out by the Internal Auditors in the staff area. 
Innovation, Technology and Digital Transformation Committee
Article 15 bis of the Regulations of the Board and the applicable regulations describe the organisation and operation of the Innovation,
Technology and Digital Transformation Committee.
Number of members
The Committee is composed of seven members, five
of whom (Francisco Javier Campo, Eva Castillo,
Cristina Garmendia, Peter Löscher and María
Amparo Moraleda) are considered independent
directors and two of whom (José Ignacio
Goirigolzarri and Gonzalo Gortazar) are considered
executive directors.
Composition1
Member
Position
Category
José Ignacio Goirigolzarri
Chairman
Executive
Gonzalo Gortazar
Vocal
Executive
Francisco Javier Campo
Vocal
Independent
Eva Castillo
Vocal
Independent
Cristina Garmendia
Vocal
Independent
Peter Löscher
Vocal
Independent
María Amparo Moraleda
Vocal
Independent
1 Note: On 30 October 2024, CaixaBank informed that the Chairman of the Board
of Directors, José Ignacio Goirigolzarri, had expressed his intention not to renew his
mandate at the next General Meeting and therefore submitted his resignation as
Executive Chairman and Director of CaixaBank, effective from 1 January 2025. It
was also reported that the Board of Directors, at the proposal of the Appointments
and Sustainability Committee, had agreed to appoint Tomás Muniesa as Chairman
of CaixaBank, also with effect from 1 January 2025, at which point the
chairmanship of the Bank will no longer have executive functions.
The Innovation, Technology and Digital
Transformation Committee will be formed of a
minimum of 3 and a maximum of 7 members. The
Chairman of the Board and the CEO will always sit
on the Committee. The other members are
appointed by the Board, on the recommendation of
the Appointments and Sustainability Committee,
paying close attention to the knowledge and
experience of candidates on the subjects that fall
within the Committee's remit.
The Innovation, Technology and Digital
Transformation Commitee is chaired by the
Chairman of the Board.
Distribution of the committee
members by category
(% of total committee members)
% of executive Directors
28.57
% of independent Directors
71.43
Number of sessions (C.1.25)
During the financial year 2024, the Committee met
in 4 sessions, held exclusively in person.
Average attendance at sessions
The attendance of members, in person or by proxy,
at the Committee's meetings during the year was as
follows:
Member
No. meetings
in 20242
% Attendance
2024
José Ignacio Goirigolzarri
4/4
100
Gonzalo Gortazar
4/4
100
Francisco Javier Campo
3/4
75
Eva Castillo
4/4
100
Cristina Garmendia
4/4
100
Peter Löscher
3/4
75
María Amparo Moraleda
4/4
100
2 This column only shows in-person and remote attendance by telematic means.
Regarding the number of meetings, when the Director has been appointed as a
member of the committee during the fiscal year, only the meetings from the date of
appointment are calculated.
Functioning
It meets as often as considered appropriate for the
sound performance of its duties and the meetings
are convened by the Chair of the Committee, either
on his/her own initiative, or when requested by 2
members of the Committee. The Committee must
also meet when the Board or its Chair requests that
a report be issued or a resolution carried.
The Committee is validly constituted when the
majority of its members are present, and decisions
are made by a majority of the attending members.
Its duties include:
> Advising the Board on the implementation of
the strategic plan in aspects relating to digital
transformation and technological innovation
and, in particular, reporting on plans and
projects designed by CaixaBank in this field, as
well as any new business models, products,
customer relationships, and so on, that may be
developed.
> Fostering a climate of debate and reflection to
allow the Board to spot new business
opportunities emerging from technological
developments, as well as possible threats.
> Supporting the Board of Directors in identifying,
monitoring and analysing new competitors,
new business models, technological advances
and main trends and initiatives relating to
technological innovation, while studying those
factors that make certain innovations more
likely to succeed and increase their
transformation capacity.
> Supporting the Board of Directors in analysing
the impact of technological innovation on
market structure, the provision of financial
services and customer habits. Among others
aspects, the Committee shall analyse the
potential disruption of new technologies, the
possible regulatory implications of their
development, the impact in terms of
cybersecurity and matters relating to protection
of privacy and data usage.
> Stimulating discussion and debate on the
ethical and social implications deriving from the
use of new technologies within the banking and
insurance business.
> Where appropriate, supporting the Risks
Committee and the Board of Directors, within
their advisory functions, in carrying out the
duties attributed to the Risks Committee and
the Board in relation to the supervision of
technological risks and cyber-security aspects.
    Activities during the year
During fiscal year 2024, in compliance with its basic
functions established in the By-laws and in the
Regulations of the Board of Directors, the
Committee monitored the technological and
innovation strategies, with the aim of advising on
the implementation of the Strategic Plan in aspects
related to digital transformation and technological
innovation, and was informed of the main trends in
technological innovation and the initiatives of the
Group's Innovation and Digital Transformation Plan.
In addition, the Committee has been informed of
the progress in the implementation of the process
plan and the operating model of operations.
The main trends identified, new entrants and
changes in consumer habits have been presented to
the Committee.
The Committee monitored the Technological and
Cybersecurity Risk, analyzing the main technological
risks associated with financial activity and the
digitalization of customer habits.
The Committee was informed of the Data Now
project for the implementation of new ways of
working and governance to capture the value of
data, enhance the agility of processes and the
scalability of the use of new technologies in the
entity.
Audit and Control Committe
Articles 40 and 14 of the By-laws and Regulations of the Board of Directors and applicable legislation describe the organisation and operation of
the Audit and Control Committee.
Number of members
The Committee is composed of five members,
elected and appointed on the basis of their
knowledge, skills and experience in accounting,
auditing, financial and non-financial risk
management and such other areas as may be
appropriate for the overall performance of its
duties.
Composition
Member
Position
Category
Eduardo Javier Sanchiz
Chairman¹
Independent
Francisco Javier Campo
Vocal
Independent
Cristina Garmendia
Vocal
Independent
Teresa Santero
Vocal
Proprietary
José Serna
Vocal
Proprietary
1 Appointed Chairman on 31/03/2023
The Audit and Control Committee comprises
exclusively non-executive directors, in the number
determined by the Board, between a minimum of 3
and a maximum of 7 members. The majority of the
members of the Audit and Control Committee are
independent directors.
The Committee will appoint a Chairman from
among the independent directors. The Chairman
must be replaced every 4 years and may be re-
elected once a period of 1 year from his/her
departure has transpired.
The Chairman of the Committee acts as a
spokesperson at meetings of the Board, and, as the
case may be, at the Company's AGM. It may also
appoint a Secretary and may appoint a Deputy
Secretary. If no such appointments are made, the
Secretary to the Board will assume these roles.
The Board will ensure that members of the
Committee, particularly its Chairperson, have
sufficient knowledge and experience in accounting,
auditing or risk management, and in any other
areas required for the Committee to fulfil all its
duties.
Distribution of the committee
members by category
(% of total committee members)
% of proprietary Directors
40.00
% of independent Directors
60.00
Number of sessions (C.1.25)
During the financial year 2024, the Committee held
a total of 13 sessions. During the said year, no
sessions were held exclusively by telematic means.
Average attendance at sessions
The attendance of members during 2024 was as
follows:
Member
No. meetings
in 2024¹
% Attendance 2024
Eduardo Javier Sanchiz
13/13
100
Francisco Javier Campo
13/13
100
Cristina Garmendia
13/13
100
Teresa Santero
13/13
100
José Serna
13/13
100
1 This column only shows in-person and remote attendance by telematic means.
Regarding the number of meetings, when the Director has been appointed as a
member of the committee during the fiscal year, only the meetings from the date of
appointment are calculated.
Functioning
The Committee meets quarterly as a regular
practice and, additionally, whenever necessary for
the performance of its functions, is convened by the
Committee's Chairman, either on their own initiative
or at the request of two members of the
Committee. To carry out its functions, the
Committee may access any information or
documentation held by the Company in an
appropriate, timely, and sufficient manner, and may
request: (i) the assistance and cooperation of the
members of the executive team or staff of the
Company; (ii) the assistance of the Company’s
auditors to address specific points on the agenda
for which they have been invited; and (iii) advice
from external experts when deemed necessary. The
Committee maintains an effective communication
channel with its stakeholders, which will normally
be the Chairman of the Committee with the
Company's management, particularly the financial
management; the head of internal audits; and the
main auditor responsible for account auditing.
The Committee is validly constituted when the
majority of its members are present, and decisions
are made by a majority of the attending members.
Its duties include:
> Report to the AGM about matters posed by
shareholders that are within the competence of
the Committee and, in particular, on the result
of the audit, explaining how this has
contributed to the integrity of the financial
information and the Committee's role in this
process.
> Supervise the process of preparing and
presenting the financial and non-financial
information of the Company and, if applicable,
the Group, ensuring compliance with regulatory
requirements, reviewing the accounts, ensuring
proper consolidation perimeter delineation,
and correct application of generally accepted
accounting principles.
> Ensure that the Board presents the annual
accounts and management report to the AGM
without limitations or qualifications in the audit
report and that, in the exceptional case of
qualifications, both the Chairman of the
Committee and the auditors clearly explain to
shareholders the content and scope of such
limitations or qualifications.
> Inform the Board of Directors in advance of the
financial information and the related non-
financial information that the Company must
periodically release to the markets and their
supervisory bodies.
> Oversee the effectiveness of internal control
systems, and discuss with the auditor any
weaknesses identified in the internal control
system during the audit, all without
jeopardising its independence. For such
purposes, and if appropriate, it may submit
recommendations or proposals to the Board
and the corresponding deadline for follow-up.
> Oversee the internal audit.
> Establish and supervise a mechanism that
allows the Company’s employees, or those of
the group it belongs to, to confidentially and, if
deemed appropriate, anonymously report
significant irregularities, especially financial and
accounting ones, that they observe within the
Company, receiving periodic updates on its
operation and proposing appropriate actions
for improvement and reducing the risk of
future irregularities.
> Supervise the effectiveness of risk management
and control systems, in coordination with the
Risks Committee, when necessary.
> Establish appropriate relationships with the
external auditor, evaluating and supervising
these relationships.
> Supervise compliance with regulations
regarding Related Party Transactions and
provide information to the Board or, if
applicable, to the AGM, on such transactions
beforehand.
The Committee prepares an annual report on its
activities that highlights any incidents involving its
functions, which will serve as a basis, among other
things, for the evaluation of the Board. In addition,
when the relevant Committee deems it appropriate,
it will include in that report suggestions for
improvement.
Activities during the year
During 2024, the Committee, in compliance with its
basic functions established in the Corporate By-laws
and the Board of Directors’ Regulations, supervised
the processes of preparing and presenting the
required financial and non-financial (sustainability)
information prior to its formulation by the Board of
Directors, dedicating time to the analysis and
implementation of the new European regulations
on sustainability.
The Audit Committee has supervised the
effectiveness of the Company’s internal control and
risk management systems, in coordination with the
Risks Committee.
The Committee has overseen the activities of the
Company’s Compliance function, particularly the
annual report of the function, which highlights the
key aspects of the year in relation to the Risk
Management Model and Control Environment.
Additionally, the Committee has supervised the
activities of the Internal Audit function, ensuring the
proper functioning of the information and internal
control systems, as well as their independence and
the appropriate risk orientation of its work plans.
The Committee has maintained constant and
smooth communication with the external auditor
and recommended the reappointment of
PricewaterhouseCoopers Auditores S.L. as the
auditor for the Company and its consolidated Group
for the 2025 financial year.
The Committee has been periodically informed
about updates in communication and regulatory
requirements, as well as meetings held by the
various supervisory bodies.
The Committee analysed the new Technical Guide
1/2024 from the CNMV on Audit Committees of
Public Interest Entities, which replaces the previous
text published in 2017, and studied the necessary
adaptations as Spain transposes the CSRD Directive
It has also included corporate governance rules
supervision in its planning.
Furthermore, the Committee has regularly received
updates from the tax department, which reported
on the most relevant fiscal matters regarding the
Company’s compliance with its tax obligations,
highlighting any tax updates and monitoring their
implementation where applicable.
More details on the activities involved in certain areas of action of the
Committee are provided below:
a) Supervision of financial information (C.1.28)
Among the responsibilities of the full Board is the specific supervision of the
disclosure process and communications related to the Company. Therefore, it is
the Board’s responsibility to manage and oversee, at the highest level, the
information provided to shareholders, institutional investors, and the markets in
general. In this context, the Board aims to protect and facilitate the exercise of
rights for shareholders, institutional investors, and the markets, while defending
the company's interest.
The Audit and Control Committee, as a specialised committee of the Board,
ensures the proper preparation of financial information, giving special attention
to this, along with non-financial information. Its functions include preventing any
qualifications in the external audit reports.
In this framework, the executives responsible for these areas have attended
almost all of the sessions held during 2024, which has allowed the Committee to
properly understand the process of preparing and presenting the required
financial information related to the Company and the Group, particularly in the
following aspects: (i) compliance with regulatory requirements; (ii) determination
of the consolidation perimeter; and (iii) application of accounting principles,
particularly with respect to valuation criteria and judgments and estimates.
Ordinarily, the Committee meets quarterly to review the required financial
information to be submitted to the authorities, as well as the information that
the Board must approve and include in its annual public documentation, with
the presence of the internal auditor and, if any review report is issued, the
external auditor. At least one annual meeting with the external auditor will take
place without the presence of the executive team, so that specific issues arising
from the audits can be discussed. Furthermore, during the 2024 financial year,
the external auditor held a meeting with the full Board of Directors to inform
them about the work carried out and the developments in the Company’s
accounting and risk situation.
The individual and consolidated annual accounts presented to the Board for
approval are not pre-certified. Nevertheless, it is noted that the process of the
Financial Information Internal Control System (SCIIF) for the financial statements
as of 31 December 2024, which form part of the annual accounts, is subject to
certification by the Director of Internal Control and Validation of the Company.
(C.1.27)
b) Monitoring the independence of the external auditor
To ensure compliance with applicable regulations, particularly with regard to the
Company's status as a Public Interest Entity, and the independence of the audit
work, the Company has a Policy on Relations with the External Auditor (updated
in 2023), which sets out the processes and principles governing the selection,
hiring, appointment, reappointment, and termination of the auditor, as well as
the framework for relations with the external auditor.
The external auditor will initially be appointed to a three-year period. The Policy
on Relations with the External Auditor stipulates that, after this initial period, the
auditor may be proposed for reappointment for annual periods until a
maximum period of ten years is reached, with the reference year for
reappointment being the calendar year following the AGM in which the
reappointment is agreed. After the maximum period of ten years, reappointment
will only be possible in exceptional cases as stipulated in the regulations.
To further safeguard the independence of the auditor, the Company's Statutes
stipulate that the General Shareholders' Meeting cannot dismiss the auditors
before the expiration of their appointment term unless there is just cause.
(C.1.30)
The Audit and Control Committee is responsible for establishing relations with
the auditor to receive information on any issues that could jeopardise its
independence, as well as any other matters related to the audit process. In any
case, the Committee must annually receive from the external auditors a
declaration of their independence in relation to the Group, along with
information on any additional services of any kind provided to the Group by the
external auditor or entities or individuals linked to them. Before the audit report
is issued, the Audit Committee will produce a report evaluating the auditor's
independence. This report will include an assessment of any additional services
provided by the auditor, beyond the statutory audit, both individually and
collectively, in relation to the independence rules or auditing regulations. (C.1.30)
7
7
28%
28%
Individual
Consolidated
Individual
Consolidated
Number of uninterrupted years of
PWC as account auditor (C.1.34)
% of years audited by PWC out of the
total years audited (C.1.34)
The audit firm performs other work for the Company and/or its group other than
the audit work:
(C.1.32)
CaixaBank
Subsidiaries
Group total
Amount of non-audit
work (thousands of €)
1,437
202
1,639
% Amount of non-audit
work / Amount of audit
work
42%
6%
24%
Note: The indicated ratio (24%) has been determined for the preparation of the Annual Corporate Governance Report based on
the audit fees for the 2024 financial year. The regulatory ratio, determined based on Regulation (EU) No. 537/2014 of the
European Parliament and Council on the specific requirements for the statutory audit of public interest entities in Article 4 (2),
calculated based on the average of the audit fees for the previous three financial years, amounts to 25% (see Note 37 of the
consolidated annual accounts).
In the framework of the Policy on Relations with the External Auditor, and in
accordance with the Technical Guidelines on Audit Committees of Public Interest
Entities issued by the CNMV, an annual evaluation of the quality and
independence of the external auditor is communicated to the Audit and Control
Committee. This evaluation is coordinated by the Accounting, Management
Control, and Capital Department and covers the development of the external
audit process, including: (i) compliance with the requirements for independence,
objectivity, professional competence, and quality; and (ii) the adequacy of the
audit fees in relation to the assignment. Based on this, the Committee has
proposed to the Board, and the Board to the AGM, that PwC Auditores, S.L. be
reappointed as the Company’s external auditor and the auditor for its
consolidated Group for the 2025 financial year. (C.1.31)
The audit report for the previous financial year's annual accounts contains no
qualifications or reservations. (C.1.33)
Lastly, for the future implementation in Spanish law of EU Directive 2022/2464
on Corporate Sustainability Reporting (CSRD), the Company, as an entity subject
to this Directive, is evaluating the new principles that will govern the selection,
hiring, appointment, reappointment, and removal of the Verifier, as well as the
framework of relations between both parties.
c) Monitoring related-party transactions (D.1)
Unless otherwise stipulated by the law on the AGM, the Board has the authority
to approve, following a report from the Audit and Control Committee, the
transactions that the Company or its Group companies carry out with: (i)
directors; (ii) shareholders holding 10% or more of the voting rights, or
represented on the Board; or (iii) any other persons who should be considered
related parties under the International Accounting Standards, adopted in
accordance with Regulation (EC) 1606/2002.
For these purposes, the following will not be deemed Related Party Transactions:
transactions that are not classified as such by law, and, in particular: (i)
transactions conducted between the Company and its wholly-owned
subsidiaries, directly or indirectly; ii) transactions between the Company and its
subsidiaries or investee companies, provided that no other party related to the
Company has an interest in such subsidiaries or investee companies; (iii) the
subscription of a contract between the Company and any executive director or
senior management member, which governs the terms and conditions of their
executive functions, including the determination of specific amounts or
remuneration to be paid under this contract, which must be approved as
stipulated in this Regulation; (iv) transactions carried out based on measures to
safeguard the stability of the Company, taken by the
competent authority responsible for its prudential
supervision.
In transactions requiring approval by the Board, the
directors of the Company affected by the Related-
Party Transaction, or those representing or linked to
the shareholders affected by the transaction, must
abstain from participating in the deliberation and
voting on the matter, as set forth by law.
In accordance with current regulations, the Board of
Directors has delegated the approval of the
following Related-Party Transactions:
a. Transactions between Group companies that
are made in the ordinary course of business
and on an arm's length basis;
b. Transactions made under contracts with
standardised terms applied to a large number
of clients, conducted at prices or rates generally
set by the provider of the good or service in
question, and whose value does not exceed
0.5% of the net turnover of the Company, or in
the case of transactions with shareholders
holding 10% or more of the voting rights or
represented on the Company’s Board of
Directors, which do not individually exceed
€5,000,000, nor, when aggregated with other
transactions made with the same counterparty
over the past twelve months, exceed 0.35% of
the net turnover of the Company.
For the approval of these transactions, the prior
report from the Audit and Control Committee is not
required; however, the Board of Directors will
establish an internal procedure for periodic
information and control, involving the Audit and
Control Committee. CaixaBank has a Protocol on
Related-Party Transactions (latest version February
2024) that outlines the internal procedure, which
includes, among other things, the semi-annual
reporting to the Audit and Control Committee of the
related-party transactions whose approval has been
delegated by the Board.
The granting by the Company of credits, loans, and
other forms of financing or guarantees to Directors,
or to persons related to them, will be subject, in
addition to the provisions of the Board’s
Regulations, to the regulations governing and
disciplining credit institutions and the guidelines of
the supervisor in this area.
The Company will publicly announce, no later than
the day of its execution, any Related-Party
Transactions carried out by the Company or its
Group companies, whose value reaches or exceeds
5% of the total asset items or 2.5% of the annual
turnover, as legally required. Furthermore, it will
report on Related-Party Transactions in the semi-
annual financial report, the annual corporate
governance report, and the annual accounts
memorandum, in the cases and with the scope
established by law.
The Company is not aware of any kind of
relationship (commercial, contractual, or familial)
between the holders of significant holdings.
Notwithstanding any potential commercial or
contractual relationships with CaixaBank, within the
ordinary course of business and on an arm's length
basis. To regulate the relationships between the "la
Caixa" Banking Foundation and CaixaBank and their
respective groups, and to avoid situations of conflict
of interest, the Internal Protocol of Relationships
(amended in October 2021) has been signed. The
main objectives of this Protocol are: (i) to manage
related-party transactions; (ii) to establish
mechanisms to prevent conflicts of interest; (iii) the
right of first refusal on Monte de Piedad; (iv) to
collaborate in CSR and Sustainability matters;(v) and
to regulate the information flow in order to comply
with periodic reporting obligations. The
aforementioned Protocol is available on the
corporate website, and its compliance is subject to
annual oversight by the Committee.
Notwithstanding the above, the Internal Protocol of
Relationships also sets out the general criteria for
conducting transactions or providing services on
market terms, as well as identifying the services that
the companies of the FBLC Group provide or may
provide to the CaixaBank Group companies, and
vice versa. The Protocol establishes the
circumstances and terms for approving
transactions. In general the Board of Directors is the
competent body for approving these transactions.
Under Clause 3.4 of the Protocol, specific operations
require the prior approval of CaixaBank's Board of
Directors, which must be preceded by a report from
the Audit Committee. This requirement extends to
the other signatories of the Protocol as well.
(A.5+D.6).
With regard to board members, articles 29 and 30
of the Board Regulations address the duty of non-
competition for Board members and the
management of conflict of interest situations,
respectively. (D.6)
Directors will only be exempt from complying with
the non-competition duty when it does not cause
irreparable harm to the Company. The director who
has obtained the exemption must comply with the
conditions set out in the exemption agreement and,
in any case, the obligation to abstain from
participating in deliberations and votes where there
is a conflict of interest.
Directors (directly or indirectly) have the general
obligation to avoid situations that could present a
conflict of interest for the Group, and if such
situations arise, they must report them to the Board
for inclusion in the annual accounts.
On the other hand, key personnel are subject to
certain obligations regarding direct or indirect
conflicts of interest under the Internal Conduct
Regulations in the securities market, and they must
act with freedom of judgment and loyalty to the
Company, its shareholders, and clients, abstaining
from intervening or influencing decision-making
that could affect persons or entities with whom
there are conflicts and informing the Compliance
Department of such conflicts.
Apart from what is detailed in Note 43 of the 2024
consolidated financial statements, no significant or
materially relevant transactions between the Group
and its related parties are known to have occurred
during the year. (D.2, D.3, D.4, D.5)
Senior Management
The Chief Executive Officer, the Management Committee, and the main
committees of the Company are responsible for the daily management, as well
as for implementing the decisions made by the Governance Bodies.
The Management Committee (C.1.14)
The Management Committee meets weekly to make decisions
regarding the development of the Annual Strategic and
Operational Plan, as well as those affecting the organisational
life of the Company.
Additionally, it approves, within its powers, structural changes,
appointments, spending lines, and business strategies.
3
Presence of Women in Senior Management as of
31.12.24 (excluding CEO)
20% of total
0.008%
Senior Management's Stake in the Company's
Capital as of 31.12.24 (excluding CEO)
0.019%
The total shares from incentive plans pending
delivery represent 0.019% of the total share
capital
IÑAKI BADIOLA
Director of Corporate & Investment Banking
Education
Mr Badiola holds a degree in Economic and
Business Science from the Complutense University
of Madrid and a Master's in Business Administration
from IE Business School.
Work experience
His track record in the financial industry spans more
than 20 years and includes financial positions at
various companies operating in the following
sectors: technology (EDS), distribution (ALCAMPO),
public administration (GISA), transportation
(IFERCAT ) and real estate (Harmonia).
He has previously served as Executive Manager of
CIB and Corporate Manager of Structured Finance
and Institutional Banking.
LUIS JAVIER BLAS
Chief Operating Officer
Education
Law degree from the University of Alcalá. AMP
(Advanced Management Programme) from ESE
Business School (University of the Andes, Chile), as
well as other corporate management development
programmes at IESE and INSEAD.
Work experience
Before joining CaixaBank, he spent 20 years
building his professional career within the BBVA
group. He has also worked at the Accenture Group,
Abbey National Bank Spain, and Banco Central
Hispano at the start of his career.
Other current positions
He is currently a Director of CaixaBank Tech, S.L.U.
and a Director of SegurCaixa Adeslas, S.A. Insurance
and Reinsurance.
MATTHIAS BULACH
Head of Accounting, Mgmt Control and Capital
Education
He holds a degree in Economics from the University
of St. Gallen and a CEMS Management Master’s
from the Community of European Management
Schools, as well as a Master of Business
Administration (2004–2006) from IESE Business
School (University of Navarra).
Work experience
He joined "la Caixa" in 2006 as head of the
Economic Analysis Office, carrying out strategic
planning, analysing the banking and regulatory
system and providing support to the Chairman's
Office on the task of restructuring the financial
sector. Prior to his appointment as Executive
Director in 2016, he served as Corporate Manager
of Planning and Capital. Before joining the Group,
he was a Senior Associate at McKinsey & Company,
where he specialised in the financial sector and in
developing and deploying international projects.
He has been a Member of the Supervisory Board of
Erste Group Bank AG and a member of its Audit
Committee. He has also been a Director of
CaixaBank Asset Management SGIIC S.A. and
Chairman of its Audit and Control Committee.
Other current positions
He is a Director of CaixaBank Payments &
Consumer and BuildingCenter S.A.
ÓSCAR CALDERÓN
Board Secretary and General Council
Education
Mr Calderón holds a degree in Law from the
University of Barcelona and is a qualified state
attorney.
Work experience
He was a State Lawyer in Catalonia (1999-2003).
Lawyer to the General Secretary's Office of ”la Caixa”
Caja de Ahorros y Pensiones de Barcelona (2004)
and Deputy Secretary to the Board of Directors of
Inmobiliaria Colonial, S.A. (2005-2006), in addition to
Secretary of the Board of Banco de Valencia (from
March to July 2013) and Deputy Secretary of the
Board of Directors of ”la Caixa” Caja de Ahorros y
Pensiones de Barcelona until June 2014. He was
also a Trustee and Deputy Secretary of the ”la Caixa”
Foundation until its dissolution in 2014, as well as
Secretary to the Board of Trustees of the “la Caixa”
Banking Foundation until October 2017.
Other current positions
He is currently trustee and Secretary to the Board of
Trustees of Fundación del Museo de Arte
Contemporáneo de Barcelona (MACBA). He is also
Secretary of the Fundación de Economía Aplicada
(FEDEA) and of the Board of Trustees of the
Fundación CaixaBank Dualiza.
MANUEL GALARZA
Head of Control, Compliance and Public Affairs
Education
He holds a degree in Economics and Business
Administration from the University of Valencia,
where he received an Extraordinary Degree Award.
Additionally, he has completed the Senior
Management Programme at ESADE and the
Advanced Management Programme at Harvard
Business School (2024). He is a member of the
Official Register of Auditors.
Work experience
Starting in January 2011, he held various leadership
positions at Bankia, and was a member of the
Management Committee at Bankia from January
2019 until it merged with CaixaBank.
He has been an adviser to listed and unlisted
companies, including Iberia, Realia, Metrovacesa,
NH, Deoleo, Globalvía and Caser.
DAVID LÓPEZ
Chief People Officer
Education
He holds an undergraduate degree in Economics
and Business Studies from the University of Las
Palmas de Gran Canaria. He has worked at both
local and multinational companies, where his time
at Arthur Andersen stands out.
Work experience
In 2001, he joined La Caja de Canarias as the
Director of Human Resources and Systems. The
following year, he was named Deputy General
Manager and Commercial Director of La Caja Insular
de Ahorros de Canarias. In 2011, once La Caja
Insular joined Bankia, he was named Deputy
Commercial Director and, subsequently,
Commercial Director for the Canary Islands.
Between 2012 and 2015, he was Regional Manager
of the Canary Islands and, starting in July 2015,
Regional Manager of Southwestern Madrid.
In January 2019 he was appointed Deputy General
Director of People and Culture at Bankia, as well as
a member of its Management Committee.
In March 2021, he was appointed Deputy Human
Resources Director at CaixaBank.
In January 2022, he was appointed Human
Resources Director at CaixaBank.
Other current positions
Since March 2019 he has been the Chairman of the
Labor Relations Committee at CECA.
MARÍA LUISA MARTÍNEZ
Head of Communications and Institutional
Relations
Education
Ms Martínez holds a degree in Modern History from
the University of Barcelona and in Information
Sciences from Autonomous University of Barcelona.
She has also completed the Senior Management
Program (PADE) at IESE Business School.
Work experience
She joined "la Caixa" in 2001 to head up media
relations. In 2008 she was appointed Head of
Communication with responsibility for corporate
communication and institutional management with
the media. In 2014, she was appointed Corporate
Director of Communication, Institutional Relations,
Brand, and CSR at CaixaBank, and in 2016, she was
made Executive Director (as well as a member of
the Executive Committee since May 2016),
responsible for the same areas. In April 2021, she
was appointed Head of Communications and
Institutional Relations.
Through February 2024, she was the Chairwoman of
Dircom Catalonia. Until May 2022, she served as
Chairwoman of Autocontrol (a leading body in
advertising self-regulation in Spain).
Other current positions
She is also Chairwoman of Dircom Cataluña, a Vocal
of the National Dircom Board, Deputy Chairwoman
of Corporate Excellence, and a Vocal of the
Executive Board of Foment del Treball.
JAUME MASANA
Head of Retail, Private and Business Banking
Education
He has a degree in Business and a Master's in
Business Administration from ESADE, and a
Master's in CEMS, Community of European
Management Schools, from the Università
Commerciale Luigi Bocconi (Milan, Italy). He also
completed the International Management Program
at Stern - New York University (Graduate School of
Business Administration).
Work experience
Before joining CaixaBank, he worked in Catalunya
Caixa (2010-2013), Caixa Catalunya (2008-2010) and
Caixa Manresa (1996-2008).
He has also worked in private equity at Granville
Holdings PLC and in treasury at JP Morgan. He has
taught international finance and investment
banking at the ESADE Business School in Barcelona.
He joined CaixaBank in 2013 and was the Regional
Director of Catalonia from 2013 to 2022.
Other current positions
He is a director of CaixaBank Payments &
Consumer. He is also a director of SegurCaixa
Adeslas, S.A. (Insurance and Reinsurance) and
Chairman of Imaginersgen, S.A.
JORDI MONDÉJAR
Head of Risk
Education
He holds a degree in Economics and Business from
the University of Barcelona. He is a member of the
Official Registry of Account Auditors.
Work experience
He worked at Arthur Andersen from 1991 through
to 2000, where he specialised in financial audits at
financial institutions and other regulated entities.
He joined "la Caixa" in 2000 and was Executive
Director of Intervention, Management Control, and
Capital before being appointed Head of Risk in
2016.
Other current positions
Non-executive Chairman of BuildingCenter, S.A.
JORDI NICOLAU
Head of Payments and Consumer
Education
He holds a Bachelor's Degree in Economics and
Business Administration from the University of
Barcelona and a Master's Degree in Business
Administration (MBA) from the Universitat Pompeu
Fabra. He has also completed the Managerial
Development Programme (PDD) at IESE, the
postgraduate course "Leadership and Commitment"
at ESADE, the Master's Degree in Advanced Studies
(DEA) Third Degree at the University of Girona, and
the "Leadership Excellence through Awareness and
Practice Programme" (LEAP) at INSEAD.
Work experience
He joined CaixaBank in 1995 and held several posts
in the commercial network. Following this, he was
also Deputy Director and Executive Director of the
Catalonia region, Director of the Barcelona region
and Director of Retail-Customer Experience & Día a
Día.
Other current positions
CEO of CaixaBank Payments & Consumer.
Mr Nicolau is also a director at CaixaBank Tech and
ImaginersGen. He is also Chairman of the Board of
Telefónica Consumer Finance and of Telefónica
Renting, and Director of Comercia Global Payments.
JAVIER PANO
Chief Financial Officer
Education
Mr Pano holds a degree in Business Sciences and a
Master of Business Administration from the ESADE
Business School.
Work experience
Since July 2014, he has been the CFO of CaixaBank,
overseeing the Markets, ALM, and Investor Relations
departments. He is also the Chairman of the ALCO
Committee and is responsible for managing liquidity
and wholesale funding. He had previously held
senior positions in Capital Markets.
Before joining "la Caixa" in 1993, he held various key
positions at different companies.
Other current positions
He is a member of the Board of Directors and a
member of the Risks Committee, Appointments,
Evaluation, and Remuneration Committee of BPI,
S.A., and Deputy Chairman of the Board of Directors
and a member of the Appointments Committee of
Cecabank, S.A.
MARISA RETAMOSA
Head of Internal Audit
Education
Ms Retamosa holds a Degree in Computer Science
from the Polytechnic University of Catalonia. She is
CISA (Certified Information System Auditor) and
CISM (Certified Information Security Manager)
certified by ISACA.
Work experience
She has been the Corporate Director of Resource
Security and Governance at CaixaBank, and before
that, the Director of Computer Security and Control
of the Computer Services Department. She has also
served as Head of the Resource Audit Division.
She joined “la Caixa ” in 2000. Prior to that, she
worked at Arthur Andersen (1995-2000), where she
performed system and process audit and risk
consulting activities.
EUGENIO SOLLA
Chief Sustainability Officer
Education
He holds an undergraduate degree in Business
Administration and Management from the College
of Financial Studies (CUNEF), a master's degree in
Credit Institution Management from the UNED and
an Executive MBA from IESE.
Work experience
In 2004, he joined Caja de Ahorros de Ávila until
2009, when he began his role as Integration
Coordinator at Bankia. In 2011, he took his place in
the Cabinet of the Chairman of Bankia as a director
of Strategic Coordination and Market Analysis
Coordination before becoming Cabinet Director one
year later. Between 2013 and 2015, he was named
Corporate Director of Marketing of the company
and, in July 2015, Regional Corporate Director of
Northern Madrid.
He was Deputy General Director of Retail Banking
and a member of the Management Committee at
Bankia from January 2019 until joining CaixaBank.
Other current positions
Deputy Chairman of the CaixaBank Dualiza
Foundation, Director of CaixaBank Asset
Management, and since January 2023, Trustee of
the “Fundación Seres, Sociedad y Empresa
Responsable” and, since June 2024, Chairman of
SpainNAB.
JAVIER VALLE
Head of Insurance
Education
Mr Valle holds a degree in Business Studies and a
Master's in Business Administration from ESADE
Business School. Community of European
Management Schools (CEMS) at HEC Paris.
Work experience
He previously worked as the Managing Director of
Bansabadell Vida, Bansabadell Seguros Generales
and Bansabadell Pensiones, and he was also the
CEO of Zurich Vida. He was CFO of the Group Zúrich
in Spain and Director of Investments for Spain and
Latin America.
Other current positions
He is a director and General Director of VidaCaixa.
He is Deputy Chairman, a member of the Executive
Committee, and the Board of Directors of Unespa,
and a director of ICEA.
He is also a Director of CaixaBank Tech and a Vocal
of the Executive Board of Esade Alumni.
Additionally, he is Deputy Chairman of the
Conference of European Bancassurers.
And a Vocal of the Advisory Board of the Insurance
and Pension Funds Directorate-General.
MARIONA VICENS
Head of Digital Transformation and Advanced
Analytics
Education
She graduated as Industrial Engineer from the
Polytechnic University of Catalonia and holds an
MBA from the Kellogg School of Management of
Northwestern University.
Work experience
She initiated her career at McKinsey & Co as
Associate Principal, working in the financial and
pharmaceutical sectors.
Before joining CaixaBank, she worked in the areas
of Business Strategy and Development at Novartis,
obtaining international experience in China and
Switzerland.
She joined CaixaBank in 2012 as Director of
Innovation and has been Director of Innovation and
Digital Transformation since 2018.
Other current positions
She is a director of CaixaBank Tech, S.L.U.,
Imaginersgen, S.A., and CaixaBank Payments &
Consumer, E.F.C. E.P., S.A. 
She is also the Chairwoman of CaixaBank Advanced
Business Analytics, S.A.U.
Remuneration
CaixaBank establishes the Remuneration Policy for its Directors based on its
general remuneration principles, aiming for a market positioning that attracts
and retains the talent necessary to drive behaviours that ensure the generation
and sustainability of long-term value.
Market practices are periodically analysed through salary surveys and specific ad
hoc studies conducted by top-level specialised firms, with reference samples
from European financial sector entities and IBEX 35 companies comparable to
CaixaBank. Similarly, for certain issues, the company relies on advice from
outside experts.
The modification of the Remuneration Policy for the Board, related to the
remuneration of Directors, was submitted by the Board for a binding vote at the
AGM on March 22, 2024, and received 76.49% approval. Regarding the
consultative vote on the Annual Remuneration Report for the previous financial
year, it received 76.56% approval. Both results were influenced by the vote
against in the first case and the abstention in the second case by the same
significant shareholder, who holds 17.32% of the capital.
The nature of the remuneration received by the members of the Company's
Board is described below:
(C.1.13)
10,441
remuneration of the Board of Directors accrued in
2024¹ (thousands of €)
4,539
amount of funds accumulated by current directors in
long-term savings systems with consolidated
economic rights (thousands of €)
4,392
amount of funds accumulated by current directors in
long-term savings systems with non-consolidated
economic rights (thousands of €)
0
amount of funds accumulated by former directors in
long-term savings systems (thousands of €)
No information is provided on the pension rights of former directors, as the company does not maintain any pension-related commitments (either contribution or benefit) for these former executive directors. (C.1.13).
1 The remuneration of the directors for financial year 2024, reported in this section, takes into account the following changes in the composition of the Board and its Committees during the year:
During financial year 2024, the Ordinary Annual General Meeting held on March 22 approved the re-election of María Verónica Fisas (independent director) as a member of the Board of Directors. And, following the Ordinary General Meeting, the Board of Directors
agreed to re-appoint Ms Fisas as a vocal of the Risks Committee. At the close of the 2024 financial year, the Board of Directors is composed of 15 members, with the Chairman and the Chief Executive Officer being the only members with executive functions.
The remuneration of the directors has been prepared in accordance with the instructions of CNMV Circular 4/2013. As a result, there are differences with the remuneration note in the Annual Accounts, which have been determined based on the accruals principle. In
contrast to the information detailed here, the directors' remuneration in the annual accounts includes: (i) contributions to the long-term savings system (although these contributions are not consolidated); (ii) Remuneration received for serving on boards representing
the Company outside the Consolidated Group (€22,000). and the variable remuneration accrued during the year, irrespective of its deferral.
a
> DIRECTORS
The By-laws state that the remuneration of CaixaBank directors must consist of a
fixed annual amount subject to a maximum limit or cap to be determined at the
AGM. This maximum amount will remain in force until the AGM agrees to change
it. Therefore, the remuneration of directors acting in their capacity as such
comprises fixed components only.
Non-executive directors (those with no executive duties) have a merely organic
relationship with CaixaBank and as a result, they do not have contracts with it for
the exercise of their duties, nor do they receive any type of payment at the
conclusion of their term as directors.
> EXECUTIVE POSITIONS (APPLICABLE TO THE CHAIRMAN AND THE CEO)
In relation to members of the Board with executive functions, the By-laws
recognise a remuneration for their executive duties in addition to their position
as directors.
Therefore, the remuneration components for those duties are structured
accordingly in light of the prevailing economic climate and the Company's
earnings and results, and include the following:
> Fixed remuneration according to the employee’s level of responsibility and
professional career, constituting a significant part of the total compensation.
> A variable remuneration linked to the achievement of previously established
annual and long-term corporate objectives, as well as prudent risk
management.
> Company benefits.
The nature of the components accrued in 2024 by the Executive Directors is
described below:
Fixed component
The Executive Directors' fixed remuneration is determined mostly by their level
of responsibility and experience, combined with a market approach based on
salary surveys and specific ad hoc studies. The salary surveys and specific ad hoc
studies in which CaixaBank participates are conducted by top-level specialised
firms, with the reference sample being comparable European financial sector
entities and IBEX 35 companies comparable to CaixaBank.
Variable component
Variable remuneration scheme with multi-year metrics
The Executive Directors have a recognised variable remuneration scheme that is
risk-adjusted, based on performance measurement. This is granted annually
based on annual metrics, with a long-term adjustment through the
establishment of multi-year metrics.
This package is based solely on meeting corporate targets. Performance is
measured and the results are evaluated using annual factors, with quantitative
(financial) and qualitative (non-financial) criteria, and multi-year factors adjust, as
a reduction mechanism, the payment of the deferred portion, subject to multi-
year factors.
In line with the goal of maintaining a reasonable and prudent balance between
fixed and variable components of remuneration, the fixed remuneration
amounts for Executive Directors are sufficient. The percentage of variable
remuneration with multi-year metrics over the annual fixed remuneration,
considering both short-term and long-term variable components, does not
exceed 100%.
In keeping with our responsible management model,
30% of the annual variable remuneration granted to the
Chairman and Chief Executive Officer is linked to ESG
factors, such as Quality, Conduct and Compliance
challenges, and the Mobilisation of Sustainable Finance.
Likewise, in the adjustment with multi-year metrics of
this variable remuneration, 25% is linked to the
challenge of Mobilising long-term sustainable finances.
These factors are also included in determining and
adjusting the variable remuneration for the members of
the Management Committee and the rest of the
Identified Staff. From the 2024 financial year onwards,
these ESG factors have also been included in the
determination of the variable remuneration for the
entire CaixaBank workforce.
> METRICS OF ANNUAL FACTORS
The corporate challenges, with a weighting of 100%, are set annually by the
Board at the suggestion of the Remuneration Committee, with a degree of
achievement in the range of 80% - 120%, and whose determination is based on
the following items related with the strategic objectives:
Objectifiable Item
Weighting
Strategic Line
ROTE (Return on Tangible
Equity)
20%
Growth of the Business, developing the best
value proposition for our customers
Recurring cost-to-income ratio
15%
Growth of the Business, developing the best
value proposition for our customers
Change in non-performing
assets
10%
Growth of the Business, developing the best
value proposition for our customers
RAF (Risk Appetite Framework)
20%
Growth of the Business, developing the best
value proposition for our customers
Quality
15%
Operate with an efficient service model that is
maximally tailored to customer preferences
Market share
10%
Growth of the Business, developing the best
value proposition for our customers
Sustainability (mobilisation of
sustainable finance)
10%
Sustainability – leaders in Europe
A negative adjustment of 5% is included should a certain number of high and
medium criticality compliance gaps older than 6 and 12 months, respectively, be
exceeded at year-end 2024.
> METRICS FOR MULTI-YEAR FACTORS
Associated with the multi-year metrics will be scales on the degree of
compliance, such that if the targets set for each one of them over the three-year
measurement period are not met, they may reduce the deferred portion of the
variable remuneration pending payment, but never increase it.
Objectifiable Item
Weighting
Strategic Line
CET1
25%
Growth of the Business, developing the best
value proposition for our customers
TSR (Average of the index
EUROSTOXX Banks - Gross Return)
25%
Growth of the Business, developing the best
value proposition for our customers
Multi-year ROTE
25%
Growth of the Business, developing the best
value proposition for our customers
Sustainability (mobilisation of
sustainable finance)
25%
Sustainability – leaders in Europe
Contributions to long-term saving systems
Furthermore, both the Chairman and the Chief Executive Officer have agreed in
their contracts on predefined contributions and coverage for pension and
savings schemes.
15% of the contributions paid to complementary pension schemes will be
considered an on-target amount (while the remaining 85% is treated as a fixed
component). This amount is determined following the same principles as those
established for the variable remuneration scheme, determined solely by annual
parameters, and is the result of a payment to a Discretionary Pension Benefits
Policy.
14,926
Total remuneration of senior management (excluding
executive directors) in 2024¹ (thousands of €) (C.1.14)
1 This amount includes fixed remuneration, benefits in kind, premiums for pension insurance, discretionary pension benefits, and
other long-term benefits assigned to members of Senior Management. This amount does not include remuneration for their
representation of the Entity on the Boards of Directors of listed companies and other entities with representation, both within
and outside the Group (€1,535 thousand).
For information on agreements between the company and its directors,
managers, or employees concerning compensation, guarantees, or golden
parachute clauses, refer to the table below (C.1.39):
C.1.39
Number of beneficiaries: 30
Type of beneficiary: CEO and 2 members of the Management Committee, 4 executive officers // 23
middle managers
Description of resolution:
Chief Executive Officer: One year of the fixed components of his remuneration.
Management Committee members: indemnity clause equivalent to one annual payment of the fixed
components of their remuneration, or the amount payable by law, whichever is higher. There are
currently 2 committee members for whom the indemnity to which they are legally entitled remain less
than 1 year of their salary. Further, the Chief Executive Officer and the members of the Management
Committee are entitled to one annual payment of their fixed remuneration, payable in monthly
instalments, as consideration for their non-compete undertaking. This payment would be
discontinued were this covenant to be breached. Executive officers and middle managers: 27
executives and middle managers: between 0, 1 and 2 annual payments of the fixed remuneration
components above that established by legal obligation. Executives and middle managers of Group
companies are included in the calculation.
These clauses are authorised by the Board of Directors and are not disclosed at the AGM.